Running or trying to uninstall Spotify causes BSOD

[ldiggy]

Plan

Premium

Country

United States

Device

Desktop PC

Operating System

Windows 10

My Question or Issue

Whenever I try to run or uninstall Spotify on my PC, there is an instant blue screen of death. The screen labels it as a Kernel Data Inpage Error. As far as I can tell, this doesn't happen to any other app on my PC. 

[Novy]

Hey there @ldiggy, 

Thanks for reaching out about this in the Community 🙂

Would you mind sending over a video or a screenshot where we can take a better look at this issue? 

You can attach it to your next response to us by using the Insert Photos or Insert Video options in the post editor. 

We'll be on the lookout for your reply. 

[ldiggy]

This is what happens when I try to run Spotify. There is no other error message before my PC does this. My drivers and my PC are up to date.

[Ver]

Hey @ldiggy,

Thanks for getting back to us 🙂

Could you share with us the results of the Windows trouble-shooter diagnosis? We'll look into this further.

Keep us in the loop! We'll be right here if you have any questions.