Spotify Connect doesn't work on PC

[Marsein]

Plan

Premium

Country

Russia

Device

PC

Operating System

(Windows 10)

My Question or Issue

Hello there!

Recently I've came across some unpleasant issue. Spotify Connect (PC) stopped working for some reason. I still can use it when dealing with Web Version or Mobile App. But when it comes to PC... Nothing works. The "Connect to a device" option doesn't recognize any devices (my phone f.i.), and I can listen to different songs on PC app and Mobile App at the same time... The icing on the cake is inability to run my song as a discord status (seems like discord doesn't even see the activity on my account, when I use PC version).

I've tried to uninstall and install again, tried to connect discord to spotify again. Was a dead end. "Private session" is off. The settings are default.

Any ideas how to fix this?

Thank you.

[MihailY]

Hey @Jeskoo,

Thanks for reaching out.

Please check out the troubleshooting steps mentioned in this thread and let us know if they've helped. If not, please share your Spotify version so we can investigate further.

Keep us posted.

[Jeskoo]

Nothing helped. The application on the computer sees only the PS4 and that's it. The application does not even try to see my phones. I reinstalled the versions 5 times (From the Microsoft store and through the exe installer) - no changes. At the same time, when opening the web version, all my devices find each other and connect. As mentioned above, the desktop version and the web version are out of sync, I can include different songs

[MihailY]

Hey @Jeskoo,

Thanks for your reply.

We've forwarded this to the relevant team here at Spotify, however, we can't confirm when it will be addressed. In the meantime, please make sure to keep your app up-to-date.

Cheers,