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Spotify Connect not working on Onkyo TX-NR414

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Spotify Connect not working on Onkyo TX-NR414

ScottVega

Plan

Premium

Country

Switzerland

Device

Windows 10 PC / Android 11/12 Phones / MacBookPro Early 2011

Operating System

Windows 10 / Android 11/12 / MacOS 10.11

 

My Question or Issue

We startet a Premium Duo account a couple of weeks ago to use the Spotify Connect feature of our Onkyo TX-NR414 Receiver. For the first few weeks everything worked fine, then all of a sudden it stoped working. We still see the receiver on all our devieces, we can start streaming to it but there is no sound coming out of it. In Spotify the progressbar stops as soon as we connect to the receiver. No matter if we start playing in the app first and then connect to the receiver or if we connect first and then try to start playing.

So far I did a factory reset on the receiver, connected all the devices to a new network with a dumb router to rule out possible networking issues. So far no luck. The receiver had it's last firmware update in 2017, so this cannot be an issue as well.

Do you have any other idea?

This feature is a dealbreaker if it doesn't work!

Any help is greatly appreciated.

Reply

Accepted Solutions
Marked as solution

Mickey_top

went to my Onkyo ip website and turn DHCP off and put static ip with new DNS 64.225.68.86

Working with me now.

View solution in original post

10 Replies

rastplatzronny

Same issue on Onkyo TX-8150…

Mickey_top

Same issue on onkyo TX-NR535 

Mickey_top

I went to my Onkyo ip website and turn DHCP off and put static ip with new DNS 64.225.68.86

Working with me now.

Marked as solution

Mickey_top

went to my Onkyo ip website and turn DHCP off and put static ip with new DNS 64.225.68.86

Working with me now.

ScottVega

Hey Mickey_top
I tried different DNS-Servers before and it didn't work. This DNS seems to work. That's quite odd.
My Onkyo was already set to a static ip so I didn't investigate further.
Welp, let's hope this works longer than just a few weeks!
Thanks for the Help anyways!

Cheerio

rastplatzronny

Still, my TX-8150 won't connect to that DNS. I've tried to set 64.225.68.86 as custom DNS in the router as well...
 
STATUS:

DNS Server1:0.0.0.0
DNS Server2:0.0.0.0

WD72

Same here with with my Onkyo TX-NR636.

But the DNS "solution" does not work for me.

Is Spotify working on this... very annoying after 3 weeks... still does not work

rastplatzronny

I got it to work with the DNS. I still had to change the static gateway in the Onkyo.

bruceconnor

i have tx nr414. the DNS solution solved the no sound problem. don't forget to change the gateway as well, it should be the same address as your router. if the change cannot be made on onkyo ip webpage, then go to amplifer, setup - network, and enter the address on this tiny screen 🙂

zolatal

I deactivated DHCP on my Onkyo TX NR 626 and set 64.225.68.86 for both DNS servers. Spotify now works perfectly again.

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