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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • alejandroportsv
  • Newbie
  • 707 Views
  • 5 replies
  • 2 likes
  • Other
  • 707 Views
  • 5 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17244 Views
  • 8 replies
  • 1 likes
  • Other
  • 17244 Views
  • 8 replies
  • 1 likes

Superuser Contribution How to remove devices from my account that I don’t know

I just started paying for my Spotify account a few days ago and I got in my car today trying to listen to my music and my Spotify keeps connecting to different devices, none of them are people I know at first it was Olivia’s iPhone then Ethan’s iPhon...

  • Visitor
  • I just started paying for my Spotify account a few days ago and I got in my car today trying to listen to my music and my Spotify keeps connecting to different devices, none of them are people I know...
  • Kiril
  • Moderator
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Superuser Contribution tv app won't accept password

tv app won't accept password just like I said. It lets me enter my email address but it doesn't let me scroll to the password box. I'm glad I'm not paying for the pos.

  • Visitor
  • tv app won't accept password just like I said. It lets me enter my email address but it doesn't let me scroll to the password box. I'm glad I'm not paying for the pos.
  • Kiril
  • Moderator
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to download update 1.2.8.923 to my MacBook Air

After downloading the update I receive a message that I have to change preferences and don't know what preferences to change. It looks like I have to download from the Spotify app but can't find a place on the app to do that.

  • Newbie
  • After downloading the update I receive a message that I have to change preferences and don't know what preferences to change. It looks like I have to download from the Spotify app but can't find a pl...
  • MihailY
  • Moderator
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Superuser Contribution CORS Error on OPTIONS and GET requests when attempting to access pitch song

https://artists.spotify.com/c/artist//submission//create?location=catalog returns an error page "Something went wrong", inspector accuses CORS errors on OPTIONS request and then on a subsequent GET request to https://generic.wg.spotify.com/nms-form/v...

  • Visitor
  • https://artists.spotify.com/c/artist/ /submission/ /create?location=catalog returns an error page "Something went wrong", inspector accuses CORS errors on OPTIONS request and then on a subsequent G...
  • AlejaR
  • Moderator
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is there anything I can do to stop Spotify from playing the wrong song?

There is a song in my playlists that is consistently replaced with the cover by a different artist, rather than the original song, when I play it on Spotify. I have tried restarting my app and my phone and neither have worked. I don't remember this h...

  • Visitor
  • There is a song in my playlists that is consistently replaced with the cover by a different artist, rather than the original song, when I play it on Spotify. I have tried restarting my app and my pho...
  • AlejaR
  • Moderator
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to fix the rewind from stop when I lift my finger from phone?

On the mobile app, when I press and lift my finger off the rewind on a song (not go to a previous song but to rewind on a song currently listening), the app will keep rewinding as if I still have my finger on it. This does not happen with the fast fo...

  • Casual Listener
  • On the mobile app, when I press and lift my finger off the rewind on a song (not go to a previous song but to rewind on a song currently listening), the app will keep rewinding as if I still have my ...
  • Eni
  • Moderator
  • 352 Views
  • 4 replies
  • 0 likes
  • 352 Views
  • 4 replies
  • 0 likes

Superuser Contribution Cannot listen to songs offline even with offline mode on

I recently swapped from one family plan to another and now I cannot listen to songs offline. After turning on offline mode they will turn unplayable after 10-15 minutes. I have tried reinstalling spotify, being reinvited to the plan, and logging in a...

  • Casual Listener
  • I recently swapped from one family plan to another and now I cannot listen to songs offline. After turning on offline mode they will turn unplayable after 10-15 minutes. I have tried reinstalling spo...
  • AlejaR
  • Moderator
  • 329 Views
  • 3 replies
  • 0 likes
  • 329 Views
  • 3 replies
  • 0 likes

Superuser Contribution Hide button is missing in web player

In my Discover Weekly and Release Radar playlists, the Hide button/option has disappeared. It does not show up 1) next to a currently playing song in the bottom left, 2) when hovering over a song in the playlist, nor 3) after clicking the three-dot m...

  • Music Fan
  • In my Discover Weekly and Release Radar playlists, the Hide button/option has disappeared. It does not show up 1) next to a currently playing song in the bottom left, 2) when hovering over a song in ...
  • KKs_account
  • Casual Listener
  • 624 Views
  • 4 replies
  • 1 likes
  • 624 Views
  • 4 replies
  • 1 likes

Superuser Contribution Not Funktion on downloading to desktop on my mac

Hei. Vi har lagt merke til at du bruker en utdatert versjon av skrivebordsappen for Spotify. Fra og med 12. mai 2023 vil denne versjonen ikke lenger støttes, noe som betyr at du ikke får logget deg inn og brukt Spotify. Dette gjelder versjonen du bru...

  • Visitor
  • Hei. Vi har lagt merke til at du bruker en utdatert versjon av skrivebordsappen for Spotify. Fra og med 12. mai 2023 vil denne versjonen ikke lenger støttes, noe som betyr at du ikke får logg...
  • AlejaR
  • Moderator
  • 115 Views
  • 1 replies
  • 0 likes
  • 115 Views
  • 1 replies
  • 0 likes

Superuser Contribution Adidas ASMR ad - please remove

ASMR is a thing that either people love or hate - and I am 100% the latter. I cant stand it, and Adidas new ad is the most uncomfortable thing I have heard in years! Can you Spotify NOT have ASMR ads? I have never been this close to switching service...

  • Casual Listener
  • ASMR is a thing that either people love or hate - and I am 100% the latter. I cant stand it, and Adidas new ad is the most uncomfortable thing I have heard in years!  Can you Spotify NOT have...
  • babboo65
  • Casual Listener
  • 1561 Views
  • 9 replies
  • 8 likes
  • Other
  • 1561 Views
  • 9 replies
  • 8 likes

Solved!!Superuser Contribution Spotify shows on all my devices when I play Spotify whith my tv. Turn it of

Hi I'll hope someone can help me out because it's so damn annoying. When I play Spotify on my TV so shows Spotify on both my phone and tablet and I don't want Spotify to show up on at all on my phone or tablet when I play with my TV. When I play Spot...

  • Newbie
  • Hi I'll hope someone can help me out because it's so damn annoying. When I play Spotify on my TV so shows Spotify on both my phone and tablet and I don't want Spotify to show up on at all on my phone...
  • Vasil
  • Moderator
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution Code zu stark weggerubbelt nicht mehr lesbar

Ich habe eine Karte gekauft und den Code zu stark weggerubbelt und der Code ist jetzt nicht mehr lesbar.Liebe Grüße Natalie

  • Visitor
  • Ich habe eine Karte gekauft und den Code zu stark weggerubbelt und der Code ist jetzt nicht mehr lesbar. Liebe Grüße Natalie
  • Dian
  • Spotify Legend
  • 337 Views
  • 1 replies
  • 0 likes
  • 337 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why isn't my credit card accepted?

I have a new credit card and I'm trying to update the information but the new credit card is not accepted. I keep getting an error message. I have already checked with my bank and everything is OK with the card.

  • Visitor
  • I have a new credit card and I'm trying to update the information but the new credit card is not accepted. I keep getting an error message. I have already checked with my bank and everything is OK wi...
  • Dian
  • Spotify Legend
  • 103 Views
  • 1 replies
  • 0 likes
  • 103 Views
  • 1 replies
  • 0 likes

Superuser Contribution como veo la dirección de residencia que puse en mi cuenta ?

para poder compartir mi plan duo debo poner la misma dirección, la pongo, pero me dice que no es la misma de la cuenta que compro el plan, la situación es que esa es la dirección, así que no se con que dirección se guardo mi cuenta original.como hago...

  • Visitor
  • para poder compartir mi plan duo debo poner la misma dirección, la pongo, pero me dice que no es la misma de la cuenta que compro el plan, la situación es que esa es la dirección, así que no se con q...
  • Dian
  • Spotify Legend
  • 1095 Views
  • 1 replies
  • 0 likes
  • 1095 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why can’t I create an app profile for all Premium Family members?

I have a Premium Family account with 5/6 accounts connected but can only log myself into any of the devices we use. I want to set up one of the accounts on the Spotify app for Roku, but it wants me to log in that account separately, then tells me the...

  • Visitor
  • I have a Premium Family account with 5/6 accounts connected but can only log myself into any of the devices we use. I want to set up one of the accounts on the Spotify app for Roku, but it wants me t...
  • Lyubka
  • Moderator
  • 109 Views
  • 1 replies
  • 0 likes
  • 109 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ocupo un reembolso

Me AN rebajado de mi tarjeta de débito un monto que yo jamás e dado autorización hacer o rebajar

  • Visitor
  • Me AN rebajado de mi tarjeta de débito un monto que yo jamás e dado autorización hacer o rebajar
  • AlejaR
  • Moderator
  • 92 Views
  • 1 replies
  • 0 likes
  • 92 Views
  • 1 replies
  • 0 likes