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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

57024 Views

7 replies

4 likes

  • 57024 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

listeningbingbong

Visitor

37590 Views

211 replies

18 likes

Other
  • 37590 Views
  • 211 replies
  • 18 likes

Superuser Contribution have basic downstairs TV. Want to play basic upstairs TV.

Not simultaneously. When I try to login upstairs it says that account already exists. I know that! Just want to listen either/or, never both.

Visitor

Not simultaneously. When I try to login upstairs it says that account already exists. I know that! Just want to listen either/or, never both.

Eni

Moderator

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Superuser Contribution skip on lyrics

Can you guys mabye make it possible to fastforward or reverse the song using the lyrics? so when u scroll the lyrics up you would go back on the song. And the other way around.Kind regards

Visitor

Can you guys mabye make it possible to fastforward or reverse the song using the lyrics? so when u scroll the lyrics up you would go back on the song. And the other way around. Kind regards

MihailY

Moderator

213 Views

1 replies

0 likes

  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution A “clean” filter for Liked Songs

When listening to music at work I cannot shuffle my liked songs since many are explicit. It would be helpful with if a filter could highlight only clean music within my library.

Visitor

When listening to music at work I cannot shuffle my liked songs since many are explicit. It would be helpful with if a filter could highlight only clean music within my library.

Arrow465

Newbie

1340 Views

3 replies

0 likes

  • 1340 Views
  • 3 replies
  • 0 likes

Superuser Contribution Add song radio button to infotainment system

PlanPremiumCountryAustraliaDeviceVolvo XC40 Recharge 2024 Infotainment systemOperating Systemsome sort of Android My Question or IssueSong radio is the single best way of finding new music and there is no way to select it when using the infotainment ...

Casual Listener

Plan Premium Country Australia Device Volvo XC40 Recharge 2024 Infotainment system Operating System some sort of Android   My Question or Issue Song radio is the single best way of fin...

MihailY

Moderator

489 Views

3 replies

0 likes

android auto
song radio
xc40
  • 489 Views
  • 3 replies
  • 0 likes

Superuser Contribution Display Spotify on TV

I'm streaming Spotify to a Naim Muso and would like to display Spotify on my TV (Android Smart TV) - is this possible? So, to clarify, I don't want to play music from Spotify on the TV - just display Spotify on the TV screen while I'm streaming music...

Visitor

  I'm streaming Spotify to a Naim Muso and would like to display Spotify on my TV (Android Smart TV) - is this possible? So, to clarify, I don't want to play music from Spotify on the TV - just...

MihailY

Moderator

660 Views

1 replies

0 likes

TV
  • 660 Views
  • 1 replies
  • 0 likes

Can`t sign in my account

Plan Free Country Ukraine Device Samsung a54, Laptop Operating System Android, windows 10 My Question or Issue At one moment I just couldn`t sign in my account, but I can find it from another account, none of ways to sign in are workingName of the ac...

Casual Listener

  Plan Free Country Ukraine Device Samsung a54, Laptop Operating System Android, windows 10   My Question or Issue At one moment I just couldn`t sign in my account, bu...

Maxim

Spotify Star

492 Views

3 replies

0 likes

Account
Login
Other
Security
  • 492 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcast won't play or download

PlanPremiumCountryBelgiumDevicePixel 6Operating SystemAndroid 14 My Question or IssueI started listening to a new podcast and downloaded the first 2 episodes, no problem. This morning i downloaded episode 3 and 4. Episode 3 played for 10 minutes, and...

Casual Listener

  Plan Premium Country Belgium Device Pixel 6 Operating System Android 14   My Question or Issue I started listening to a new podcast and downloaded the first 2 episodes, no prob...

thomasjoe88

Casual Listener

1673 Views

11 replies

1 likes

Other
  • 1673 Views
  • 11 replies
  • 1 likes

Play alone

Today (02/06/24 at 00:30 Arg) I was sleeping in my room with the PC on, when a song from the Spotify application suddenly started playing from the PC, I got up scared and closed it, I don't have idea what happened

Newbie

Today (02/06/24 at 00:30 Arg) I was sleeping in my room with the PC on, when a song from the Spotify application suddenly started playing from the PC, I got up scared and closed it, I don't have idea...

Amay

Spotify Star

255 Views

1 replies

0 likes

  • 255 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Save day list as a playlist

i would like the ability to save the Daylist as a playlist. Sometimes the algorithm is spot on i love playlist, but with the way daylist works, it disappears in a few hours. Because of this, i currently have a bunch of screenshots of playlists i like...

Casual Listener

i would like the ability to save the Daylist as a playlist. Sometimes the algorithm is spot on i love playlist, but with the way daylist works, it disappears in a few hours. Because of this, i curren...

HeidiTheDestroyer

Visitor

18941 Views

8 replies

6 likes

  • 18941 Views
  • 8 replies
  • 6 likes

Re: Live agent please

I need to speak to a live agent. The AI "person" I am chatting with on FB messenger is useless

Newbie

I need to speak to a live agent.  The AI "person" I am chatting with on FB messenger is useless  

Maxim

Spotify Star

213 Views

1 replies

0 likes

  • 213 Views
  • 1 replies
  • 0 likes

Superuser Contribution Fix Now Playing view

On Mac OS X, There is a very annoying bug regarding the Now Playing view. It is present since the feature was first implemented and the fix for it must be really simple.Occasionally ( I assume that whenever the Spotify application updates? but it cou...

Newbie

On Mac OS X, There is a very annoying bug regarding the Now Playing view. It is present since the feature was first implemented and the fix for it must be really simple. Occasionally ( I assume th...

AlejaR

Moderator

866 Views

1 replies

0 likes

  • 866 Views
  • 1 replies
  • 0 likes

Superuser Contribution Customize Music Suggestions

I did not see this one listed but it is probably embedded in another idea. Currently I listen to piano music as a bedtime/sleep ritual but I don't necessarily want that to be part of recommendations or playlists. i have talked to others who have simi...

Visitor

I did not see this one listed but it is probably embedded in another idea.   Currently I listen to piano music as a bedtime/sleep ritual but I don't necessarily want that to be part of reco...

AlejaR

Moderator

837 Views

1 replies

0 likes

  • 837 Views
  • 1 replies
  • 0 likes

Superuser Contribution Time out of sync between web and desktop client

PlanPremiumCountryVietnamDeviceMacbook Pro 2019Operating SystemWindows 10 My Question or IssueI'm having an issue where the time displayed for the currently playing song is different between the Spotify desktop app and the Spotify web player. When I ...

Casual Listener

Plan Premium Country Vietnam Device Macbook Pro 2019 Operating System Windows 10   My Question or Issue I'm having an issue where the time displayed for the currently playing song is d...

Maria

Moderator

1068 Views

4 replies

0 likes

Other
  • 1068 Views
  • 4 replies
  • 0 likes

Superuser Contribution web player stops working with DEVICE_NOT_FOUND error

PlanPremiumCountryUSA DeviceMacbook ProOperating SystemmacOS My Question or IssueThe web player stops working after a some time when using firefox (version 122): clicking the play button does nothing and the network request shows a 404 error with {"e...

Regular

Plan Premium Country USA   Device Macbook Pro Operating System macOS   My Question or Issue The web player stops working after a some time when using firefox (version 122): click...

Eni

Moderator

2930 Views

16 replies

1 likes

Other
  • 2930 Views
  • 16 replies
  • 1 likes

Superuser Contribution I am unable to play some songs.

PlanPremiumCountryCzechia My Question or IssueI am unable to play some songs, they appear on my playlists, they appear in the albums, however, they are grey and I cannot play them. I can interact with them (add them to playlist, put them to the queue...

Visitor

  Plan Premium Country Czechia   My Question or Issue I am unable to play some songs, they appear on my playlists, they appear in the albums, however, they are grey and I cannot play...

Ivelina

Moderator

1033 Views

1 replies

0 likes

Music
  • 1033 Views
  • 1 replies
  • 0 likes

Superuser Contribution It would be nice to know what song I liked are not in a playlist

I have a lot on song in my liked song but I don't know if there are in a playlist. It would be nice to know what song I liked are no in a playlist other than the liked

Casual Listener

I have a lot on song in my liked song but I don't know if there are in a playlist. It would be nice to know what song I liked are no in a playlist other than the liked

dave5r3t5

Casual Listener

237 Views

2 replies

0 likes

  • 237 Views
  • 2 replies
  • 0 likes

Superuser Contribution spotify app on samsung tv

Plan PremiumCountry italy Device Operating System My Question or Issuefor some time almost no picture has been seen in the spotify app on my samsung tv( picture of albuims, artist, ets. ) I have uninstalled and installed the app but i din't workDoes ...

Casual Listener

Plan Premium Country  italy   Device   Operating System   My Question or Issue for some time almost no picture has been seen in the spotify app on  my samsung tv...

Joan

Moderator

278 Views

1 replies

0 likes

Samsung
  • 278 Views
  • 1 replies
  • 0 likes

New Search Page - UI not convenient

Personally I don't like the "Stories" on the top of the page "Search", they block the access to music genres. I don't think it is ergonomic.I don't think the stories are useful, i wonder if i'm the only one in this situation. Thanks

Visitor

Personally I don't like the "Stories" on the top of the page "Search", they block the access to music genres. I don't think it is ergonomic. I don't think the stories are useful, i wonder if i'm the...

228 Views

0 replies

1 likes

  • 228 Views
  • 0 replies
  • 1 likes

Superuser Contribution Wrong profile picture and bio for artist

PlanFreeCountryBrazilDevicePC and Android PhoneMy Question or IssueThe profile picture and bio for Siouxsie and the Banshees is showing the profile picture and bio for Ronald Isley

Newbie

  Plan Free Country Brazil Device PC and Android Phone My Question or Issue The profile picture and bio for Siouxsie and the Banshees is showing the profile picture and bio for Rona...

rainbowrotcod

Visitor

995 Views

3 replies

4 likes

Other
  • 995 Views
  • 3 replies
  • 4 likes

Superuser Contribution why does my music keep pausing

i’ve uninstalled the app, logged out of all my devices, i even stayed specifically in spotify and my music is just randomly pausing.? i’m using the beats studio pros so it can’t be ear sensing like how airpods do

Visitor

i’ve uninstalled the app, logged out of all my devices, i even stayed specifically in spotify and my music is just randomly pausing.? i’m using the beats studio pros so it can’t be ear sensing like h...

Ivelina

Moderator

633 Views

1 replies

0 likes

  • 633 Views
  • 1 replies
  • 0 likes