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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Dubbs83
  • Visitor
  • 1236 Views
  • 10 replies
  • 3 likes
  • Other
  • 1236 Views
  • 10 replies
  • 3 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17475 Views
  • 8 replies
  • 1 likes
  • Other
  • 17475 Views
  • 8 replies
  • 1 likes

Superuser Contribution Removing an old song from a playlist is not working

If I try to delete a song I've added in 2014 from my playlist, it just comes back. All works fine with recently added songs. I can play the song and everything, just not able to delete.

  • Casual Listener
  • If I try to delete a song I've added in 2014 from my playlist, it just comes back. All works fine with recently added songs. I can play the song and everything, just not able to delete.
  • MihailY
  • Moderator
  • 369 Views
  • 3 replies
  • 0 likes
  • 369 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't add songs to a collaborative playlist

Can't add songs to a collaborative playlist even though I have liked it and added it to my library. It does not come up when I go to add a song. The creator of the playlist has checked everything on their end and did not find any issues.

  • Casual Listener
  • Can't add songs to a collaborative playlist even though I have liked it and added it to my library. It does not come up when I go to add a song. The creator of the playlist has checked everything on ...
  • AlejaR
  • Moderator
  • 2142 Views
  • 1 replies
  • 2 likes
  • 2142 Views
  • 1 replies
  • 2 likes

Search bar missing in Liked Songs section on Spotify mobile app

PlanPremiumCountryUnited KingdomDevice(iPhone 12 Pro)Operating System(iOS 16.4.1)Spotify App Version8.8.30.499My IssueI am experiencing an issue on the Spotify mobile app where the search bar is missing in the Liked Songs section. Additionally, the t...

  • Casual Listener
  • Plan Premium Country United Kingdom Device (iPhone 12 Pro) Operating System (iOS 16.4.1) Spotify App Version 8.8.30.499 My Issue I am experiencing an issue on the Spotify mobile app w...
  • PlatinumMillz
  • Gig Goer
  • 667 Views
  • 3 replies
  • 2 likes
  • Other
  • 667 Views
  • 3 replies
  • 2 likes

Superuser Contribution Spotify on my Chromebook keeps saying page not found

I want to listen to my music but Spotify says Page not found clicked on home didn't help and I don't know what to do

  • Visitor
  • I want to listen to my music but Spotify says Page not found clicked on home didn't help and I don't know what to do
  • AlejaR
  • Moderator
  • 129 Views
  • 1 replies
  • 1 likes
  • 129 Views
  • 1 replies
  • 1 likes

Superuser Contribution Global podcast listener metric does not equal the sum of each episode

Hi everyone,I am lost with Spotify audience metrics The number of listeners displayed globally (under the name and the logo) is 4 times bigger than the sum of the listeners of each episode .Does anyone have an explanation for it?Plus I am 100% sure t...

  • Casual Listener
  • Hi everyone, I am lost with Spotify audience metrics 😅 The number of listeners displayed globally (under the name and the logo) is 4 times bigger than the sum of the listeners of each episode...
  • AlejaR
  • Moderator
  • 409 Views
  • 6 replies
  • 0 likes
  • Other
  • 409 Views
  • 6 replies
  • 0 likes

Superuser Contribution Stop sending me spam

Im paying for premium yet you send me spam. By spam i mean eXcLuSiVe dEaLs for concerts. How do I stop this spam?

  • Newbie
  • Im paying for premium yet you send me spam. By spam i mean eXcLuSiVe dEaLs for concerts. How do I stop this spam?
  • MihailY
  • Moderator
  • 102 Views
  • 1 replies
  • 0 likes
  • 102 Views
  • 1 replies
  • 0 likes

Superuser Contribution how to change header on spotify profile

Is it possible to change the back rectangular part of a profile? I've seen that the profile photo color will affect that rectangular part but it seems there might be a way to have a separate profile and separate rectangular cover photo.

  • Visitor
  • Is it possible to change the back rectangular part of a profile? I've seen that the profile photo color will affect that rectangular part but it seems there might be a way to have a separate profile ...
  • MihailY
  • Moderator
  • 892 Views
  • 1 replies
  • 0 likes
  • 892 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why won't my music continue playing on Google nest

I select my library songs and click to connect to my google device. Song begins, plays for a short time and stops. I have done troubleshooting and cant fix the problem.

  • Newbie
  • I select my library songs and click to connect to my google device. Song begins, plays for a short time and stops. I have done troubleshooting and cant fix the problem.
  • MihailY
  • Moderator
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Superuser Contribution No se vio reflejado mi pago

Hoy me llego un correo (04/26) en el que decía que mi pago no fue realizado, pero en mis movimientos bancarios dice que se hizo hoy, no quiero que me cobren dos veces, por que paso esto?

  • Newbie
  • Hoy me llego un correo (04/26) en el que decía que mi pago no fue realizado, pero en mis movimientos bancarios dice que se hizo hoy, no quiero que me cobren dos veces, por que paso esto?
  • Eni
  • Moderator
  • 114 Views
  • 1 replies
  • 0 likes
  • 114 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can only listen to ads but only on my Xbox. Premium fixed it then it exp

I can’t listen to my music on Spotify for Xbox there is only ads when click on the music. when the ad ends another comes on repeat I don’t think ads should exist my opinion. also premium expired

  • Visitor
  • I can’t listen to my music on Spotify for Xbox there is only ads when click on the music. when the ad ends another comes on repeat I don’t think ads should exist my opinion. also premium expired
  • AlejaR
  • Moderator
  • 428 Views
  • 1 replies
  • 0 likes
  • 428 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked songs not loading on AAOS Renault Megane

I have a strange issue where everything works as it should, i can search music and playlists and play them. Only when i touch liked songs the app stays in "loading content" forever. Can someone help?

  • Visitor
  • I have a strange issue where everything works as it should, i can search music and playlists and play them. Only when i touch liked songs the app stays in "loading content" forever. Can someone help?
  • AlejaR
  • Moderator
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Duo premium can't be setup

Plan Migration from individual premium to Duo premium. Country Chile Device Oppo CPH2239 / PC Operating System Android 11 / Windows 10 My Question or Issue Hello everyone. Today 2023-04-25 my individual premium account was gonna expire. This same dat...

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  • Casual Listener
  • Plan Migration from individual premium to Duo premium.   Country Chile   Device Oppo CPH2239 / PC   Operating System Android 11 / Windows 10   My Question ...
  • AlejaR
  • Moderator
  • 245 Views
  • 2 replies
  • 1 likes
  • Connect
  • 245 Views
  • 2 replies
  • 1 likes