Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...
You guys could Bluetooth link to a TV and display the lyrics on there. You already have the lyrics, all you need to do is make a display to go along with the audio. You could use the phone as a speaker. All summer parties will have Spotify playing. I...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
I'm not sure if this has been answered elsewhere, but I didn't see any other threads on it right off. I only recently started using Spotify even though I've had an account for awhile. Maybe I'm blind, but I see no way to view who is following me on S...
Totday i listened to a 30sec advertisement so I could listen 30min without advertisments. After one song i already got an advertisement again.
Hey guys, I have issue with group session. When we are listening with my friends - i have 3 seconds song ahead.. and the others got song normally. When song end's, spotify just play me random song for those 3 seconds becouse of being ahead... No equi...
Canavas mode stop working and disappeared from my app settings Is there any solutions ?
Hello! I see inactive Echo devices in my Spotify Connect list and I find no way to delete them and see only available devices.When I open Spotify on Mac, I see it available on iPhone. Once I close Spotify on Mac, it gets off the list, as expected. Bu...
Spotify is no longer showing me all the podcasts I follow on desktop. If I go to "missing" podcasts by searching for them, they will indicate I am following, but will not list it with my other podcasts anymore. Spotify also forces me to unfollow and ...
PlanpremiumCountryCanadaDeviceEcho dot will not connect via windows app or samsung galaxy a5 appOperating Systemwindows 10 My Question or Issuespotify connect stopped working in the middle of a song. Tried suggested solutions of reinstalling/updating...
Hi, I bought 5 JBL Playlist and set them up using Google Home. This worked perfectly fine, I can find and play music on all speakers. Then I started setting up various groups, the first day this worked perfectly fine as well and I could connect with ...
PlanPremiumCountryUSADeviceiphone 13Operating SystemiOS 15.2.1 My Question or IssueWhen i join a facetime while listening to spotify, the volume lowers to a point where i can’t hear it. I went into settings, playback, and changed audio normalization ...
Helllo. I'd like to suggest that a full detailed list with the distinction between free and premium accounts. Even better if accessible from the software itself. This way whenever something start to be off we can check if it's a new nerf in the free ...
"Spotify can't play this right now. If you have the file on your computer you can import it." I am still encountering this problem 2 years later..
PlanPremiumCountryUSADeviceXbox OneOperating SystemXbox One My Question or IssueWhen I play a podcast that has video on my Xbox, the video only plays for 10-15 seconds and then I get the 3 dot buffering screen and it will stay like this indefinitely....
Spotify Premium account. I have an Alexa (Living Room) and Dot (Kitchen) that were always listed as options in the Spotify app on both my PC and my Samsung Galaxy. I had also created a group called Everywhere that included both rooms. Today I went to...
Dear Spotify, can spotify fix my account, because using spotify for a long time and the lyrics for each song are still not available, please help with this bug, thank you
PlanPremium CountryMalaysia (100% sure lyrics function is enabled in my country.) DeviceiPhone 11 Pro Operating SystemiOS 13.6 My Question or IssueHi, my account does not have the view lyrics option for the longest time. I read through the forum and ...
I have grown used to making use of a feature within the liked songs page, where there are buttons for separate genres along the top of the list and you can select one to play your liked songs from any specific genre (i.e country, Latin, rock, dark, s...
Hi, I've seen artists use Spotify QR Codes but haven't seen anything for brands. I work in advertising and think this is a great opportunity to use them. Are there any legalities surrounding using them for brands or is it they are just underused? Tha...
Something wrong with software. On my TV, and My Web browser no matter what I do cant get it to press play on anything. Only my iphone will allow play to work and it I want to work as before. but obviously something has changed in your software to mes...