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Forum Posts

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

41626 Views

7 replies

2 likes

  • 41626 Views
  • 7 replies
  • 2 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

jror2011

Visitor

34251 Views

183 replies

16 likes

Other
  • 34251 Views
  • 183 replies
  • 16 likes

Superuser Contribution Podcast Q&A feature broken?

PlanPremiumCountryUSDevice(LG)Operating System(Android) My Question or IssueDid the Q&A replies section on podcast episodes suddenly break? Every podcast I listen to woth Q&A turned on suddenly has them hidden. This feature worked as recently as lite...

Music Fan

Plan Premium Country US Device (LG) Operating System (Android)   My Question or Issue Did the Q&A replies section on podcast episodes suddenly break? Every podcast I listen to woth...

MihailY

Moderator

451 Views

1 replies

1 likes

Other
  • 451 Views
  • 1 replies
  • 1 likes

Superuser Contribution how to add songs from youtube?

Example from: https://www.google.com/search?gs_ssp=eJzj4tVP1zc0TCozLckwKTI1YPSSTk4syixJVEgpzUlOVahUyM_KL1YoKcosLkktBgA2Nw7c&q=carita+dulce+y+ojos+tristes&rlz=1C1CHBH_esAR1085AR1086&oq=carita+dulce+&gs_lcrp=EgZjaHJvbWUqBwgBEC4YgAQyBggAEEUYOTIHCAEQLhiA...

Visitor

Example from: https://www.google.com/search?gs_ssp=eJzj4tVP1zc0TCozLckwKTI1YPSSTk4syixJVEgpzUlOVahUyM_KL1YoKcosLkktBgA2Nw7c&q=carita+dulce+y+ojos+tristes&rlz=1C1CHBH_esAR1085AR1086&oq=c...

Joan

Moderator

2604 Views

1 replies

0 likes

  • 2604 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn’t work properly on my PlayStation and Xbox consoles.

It runs with such a delay that skipping songs will usually crash the app and attempting to loop a song will return you to the song you started playing after opening the app.You can’t connect to the console via Bluetooth through your phone to use your...

Visitor

It runs with such a delay that skipping songs will usually crash the app and attempting to loop a song will return you to the song you started playing after opening the app. You can’t connect to the...

Not applicable

536 Views

2 replies

0 likes

  • 536 Views
  • 2 replies
  • 0 likes

Superuser Contribution Casting to google home. Song skips. No audio

PlanPremiumCountry Device(iPhone 11 Samsung s20 FE.) My Question or IssueWhen I ask google to play a song. Generally plays 1 second or two of song. Then skips 4 or 5 in okay list and plays. Sometimes says it is still playing but no audio. Showing thi...

Casual Listener

Plan Premium Country   Device (iPhone 11 Samsung s20 FE.)   My Question or Issue When I ask google to play a song. Generally plays 1 second or two of song. Then skips 4 or 5 in okay...

JRMarsh

Regular

5504 Views

8 replies

0 likes

Samsung
  • 5504 Views
  • 8 replies
  • 0 likes

Superuser Contribution Toyota continually shows Track 1

PlanPremiumCountryU . K DeviceGalaxy S24+ Operating SystemAndroid 14 My Question or IssueHi all , my Toyota Corolla 2019 continually shows Track 1 on the display even if I'm on track 2 onwards in an album, it does it in a playlist I have and any albu...

Music Fan

Plan Premium Country U . K    Device Galaxy S24+   Operating System Android 14   My Question or Issue Hi all , my Toyota Corolla 2019 continually shows Track 1 on the ...

Joan

Moderator

694 Views

7 replies

0 likes

  • 694 Views
  • 7 replies
  • 0 likes

Superuser Contribution premium hesabı kullanmama rağmen şarkı sözü paylaşımı yapamıyorum.

şarkı sözünü paylaşmak için işaretleme yapacağım zaman ekranda şarkı sözü çıkmıyor

Visitor

şarkı sözünü paylaşmak için işaretleme yapacağım zaman ekranda şarkı sözü çıkmıyor

Vasil

Moderator

226 Views

1 replies

0 likes

  • 226 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Playback Order

I’ve noticed that when I play a playlist, it always plays the first song added. Could you consider an option to start with the most recently added song? Thank you

Casual Listener

I’ve noticed that when I play a playlist, it always plays the first song added. Could you consider an option to start with the most recently added song? Thank you

musica_amor

Casual Listener

343 Views

2 replies

0 likes

  • 343 Views
  • 2 replies
  • 0 likes

My son doesn’t have an account but is being charge monthly

My son’s bank account is being charged monthly for an account he doesn’t have. How do we cancel it or find out who it’s linked to?

Visitor

My son’s bank account is being charged monthly for an account he doesn’t have. How do we cancel it or find out who it’s linked to?

Maxim

Spotify Star

180 Views

1 replies

0 likes

  • 180 Views
  • 1 replies
  • 0 likes

Superuser Contribution player controls no longer working on Garmin smartwatch

Ever since the last update, my Garmin VenuSq no longer displays the song title and artist, just the player controls. No matter how many times I reboot either device, this is now broken. What happened?

Music Fan

Ever since the last update, my Garmin VenuSq no longer displays the song title and artist, just the player controls. No matter how many times I reboot either device, this is now broken. What happened?

Maleficvnt

Music Fan

1127 Views

6 replies

0 likes

  • 1127 Views
  • 6 replies
  • 0 likes

Smooth Transition

I think you should have a smooth transition button that when its clicked lowers the sound of the music playing and highers the sound of the next music in the queue. This button could be used in the middle of the song and made the transition smooth.

Casual Listener

I think you should have a smooth transition  button that when its clicked lowers the sound of the music playing and highers the sound of the next music in the queue. This button could be used in...

ChavesTiago

Casual Listener

4152 Views

2 replies

2 likes

  • 4152 Views
  • 2 replies
  • 2 likes

Podcast RSS feed not syncing to Spotify

I've published an episode through our traditional podcast host however, it's not yet gone live to Spotify but is live across every other platform. I understand they say it may take up to 24 hours to sync but we've never had our eps take this long to ...

Visitor

I've published an episode through our traditional podcast host however, it's not yet gone live to Spotify but is live across every other platform.   I understand they say it may take up to 24 ...

562 Views

0 replies

0 likes

Other
  • 562 Views
  • 0 replies
  • 0 likes

Issues claiming artist profile

Hello sir please I need a problem to for you to solve I am trying to claim myself as an artist and I can't see my name on the search button and I even to search with my URL link cannot found

Casual Listener

Hello sir please 🙏 I need a problem to for you to solve I am trying to claim myself as an artist and I can't see my name on the search button and I even to search with my URL link cannot found

273 Views

0 replies

0 likes

Other
  • 273 Views
  • 0 replies
  • 0 likes

Superuser Contribution How do I remove Echo Dot devices from my Spotify account?

When attempting to “forget” the devices from the device menu they regain access almost instantly. Also worth noting, any access to Spotify has been removed from the available apps in the Echo devices from the Amazon Alexa app.

Regular

When attempting to “forget” the devices from the device menu they regain access almost instantly. Also worth noting, any access to Spotify has been removed from the available apps in the Echo device...

redjaquino

Newbie

13128 Views

11 replies

1 likes

  • 13128 Views
  • 11 replies
  • 1 likes

Superuser Contribution Put the old Connect to device layout back

The new layout requires you to click at the bottom of the page to select the "Connect to device" icon, then all the devices are now listed at the top of the page.On larger screesnt his means they are not where you are looking.Very bad poor rubbish st...

Casual Listener

The new layout requires you to click at the bottom of the page to select the "Connect to device" icon, then all the devices are now listed at the top of the page. On larger screesnt his means they a...

Eni

Moderator

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

Superuser Contribution DJ not available in your country (UK)

Few days a go I had a normal premium plan provided through a Vodafone entertainment pack, have had it like that for 4 years, I've changed my contract and it's no longer available, so a couple days ago moved to spotify duo with my partner, I've now lo...

Newbie

Few days a go I had a normal premium plan provided through a Vodafone entertainment pack, have had it like that for 4 years, I've changed my contract and it's no longer available, so a couple days ag...

Eni

Moderator

643 Views

1 replies

0 likes

Samsung
  • 643 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is it so hard to post an idea?

There's been a few issues where I look up a problem I'm having, I find a thread where someone mentions that, and a Spotify Community Manager responds "Good Idea! Submit it to the ideas section!" Very few of these ideas end up getting posted there (at...

Casual Listener

There's been a few issues where I look up a problem I'm having, I find a thread where someone mentions that, and a Spotify Community Manager responds "Good Idea! Submit it to the ideas section!" Very...

FieryMoonlight

Regular

1751 Views

5 replies

0 likes

complaint
Ideas
Podcasts
  • 1751 Views
  • 5 replies
  • 0 likes

Superuser Contribution Impossible to switch from phone to web player from the web browser

PlanPremiumDeviceGoogle pixel 3 / Desktop with Firefox 117.0Operating SystemAndroid 12 / KDE Neon (based on Ubuntu) IssueFor several months already I am experiencing that it is nearly impossible to switch the playback from my phone to the web browser...

Casual Listener

Plan Premium Device Google pixel 3 / Desktop with Firefox 117.0 Operating System Android 12 / KDE Neon (based on Ubuntu)   Issue For several months already I am experiencing that it is n...

Jonathan93

Visitor

1429 Views

4 replies

0 likes

Connect
  • 1429 Views
  • 4 replies
  • 0 likes

Confusing music, charts... books? page

The exploring page thing is very confusing... there's charts, music, podcasts, books, and whatever else scrambled everywhere. Organize this please.

Regular

The exploring page thing is very confusing... there's charts, music, podcasts, books, and whatever else scrambled everywhere. Organize this please.

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes