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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bugga
  • Casual Listener
  • 5875 Views
  • 42 replies
  • 6 likes
  • Other
  • 5875 Views
  • 42 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 18836 Views
  • 9 replies
  • 2 likes
  • Other
  • 18836 Views
  • 9 replies
  • 2 likes

Superuser Contribution How do I get the explicit version of songs in recommended?

Hi, Premium user here. What I am trying to ask but did not have enough space to ask is that when Spotify plays recommended songs after a playlist or album, how can I force it to play the explicit version of a song? Like it seems like if there's a cle...

  • Casual Listener
  • Hi, Premium user here. What I am trying to ask but did not have enough space to ask is that when Spotify plays recommended songs after a playlist or album, how can I force it to play the explicit ver...
  • Yordan
  • Moderator
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on LG WebOS

PlanPremiumCountryPortugalDeviceLG OLED55C26LDOperating SystemWebOS 7.3.1-39 My Question or IssueI have unstable play. Every time I'm listening to music it stops every few seconds/minutes (randomly) for a few seconds. Like if my Internet connection w...

  • Regular
  • Plan Premium Country Portugal Device LG OLED55C26LD Operating System WebOS 7.3.1-39   My Question or Issue I have unstable play. Every time I'm listening to music it stops every few se...
  • Alex
  • Spotify Legend
  • 456 Views
  • 3 replies
  • 0 likes
  • TV
  • 456 Views
  • 3 replies
  • 0 likes

Superuser Contribution How can I play my Premium account in my mobile.?

I can hear Spotify music in my computer but I want to play music in my mobile when my computer is off, How can I do it.?

  • Visitor
  • I can hear Spotify music in my computer but I want to play music in my mobile when my computer is off, How can I do it.?
  • Dian
  • Spotify Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Superuser Contribution 3 months trial

Hi, I have a free account but want to upgrade to duo for my Wife and I. I get a free 3 months trial via a discount card. I want to take this option but it doesn't allow me to choose the duo option. Can I do premium duo for 3 months?

  • Newbie
  • Hi, I have a free account but want to upgrade to duo for my Wife and I. I get a free 3 months trial via a discount card. I want to take this option but it doesn't allow me to choose the duo option.&n...
  • AlejaR
  • Moderator
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Web Player] Issue: Shuffle is reset when I click on same playlist songs

Hi guys. Shuffle order is RESET when i click on same playlist songs again after page refresh.This should be fixed. Steps to reproduce: 1. Start playing Liked songs (or any playlist), set order to Shuffle2. Refresh page ( OR relogin, or open in other ...

  • Regular
  • Hi guys.  Shuffle order is RESET when i click on same playlist songs again after page refresh. This should   be fixed.   Steps to reproduce:  1. Start playing Liked songs...
  • Pablo321
  • Regular
  • 1074 Views
  • 6 replies
  • 1 likes
  • Other
  • 1074 Views
  • 6 replies
  • 1 likes

Superuser Contribution Playlists which start with unavailable local files loop when they shouldn't

PlanPremiumCountryUnited StatesDeviceWeb Browser (Microsoft Edge)Operating SystemWindows 10 My Question or IssueI have playlists which contains "local" music files. When I'm at work, these files are not available, and are greyed out in the UI (Image ...

shinobisensei_0-1695674755041.png shinobisensei_1-1695674804677.png shinobisensei_2-1695674822676.png
  • Music Fan
  • Plan Premium Country United States Device Web Browser (Microsoft Edge) Operating System Windows 10   My Question or Issue I have playlists which contains "local" music files. When I'm ...
  • MihailY
  • Moderator
  • 133 Views
  • 1 replies
  • 0 likes
  • Other
  • 133 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not the correct song

When I would like to play a song it takes me a different song. This is especially annoying as I have a dance competition in a few weeks and I can not get the right music.

  • Newbie
  • When I would like to play a song it takes me a different song. This is especially annoying as I have a dance competition in a few weeks and I can not get the right music. 
  • Lyubka
  • Moderator
  • 103 Views
  • 1 replies
  • 0 likes
  • 103 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not pausing podcast during ads

This problem just showed up and now keeps happening, where the ad spots will start and while the ad is going the podcast will continue in the background without the ability to pause it or return the podcast video view. It's incrediblely annoying and ...

  • Casual Listener
  • This problem just showed up and now keeps happening, where the ad spots will start and while the ad is going the podcast will continue in the background without the ability to pause it or return the ...
  • AnyEpicgaming
  • Newbie
  • 3084 Views
  • 43 replies
  • 14 likes
  • Other
    WD
  • 3084 Views
  • 43 replies
  • 14 likes

Superuser Contribution Becoming a podcast aggregation partner

Hey there, We’re a podcasting hosting and streaming platform and currently allow all of our users to stream to Apple iTunes and (GooglePlay) but i’m a big fan of Spotify and want to add the ability for our users to publish their podcast to Spotify. C...

  • Newbie
  •   Hey there,   We’re a podcasting hosting and streaming platform and currently allow all of our users to stream to Apple iTunes and (GooglePlay) but i’m a big fan of Spotify and want to ...
  • Soton
  • Casual Listener
  • 1696 Views
  • 4 replies
  • 0 likes
  • Other
  • 1696 Views
  • 4 replies
  • 0 likes

Superuser Contribution VIDEO GAMES ERROR

I'm playing on xbox series sand I've noticed that after an ad on Spotify, the app stops!This is happening to everyoneIn other words, it freezes during the ad and the music doesn't come back, we always have to restart the app Could you check the versi...

  • Visitor
  •   I'm playing on xbox series s and I've noticed that after an ad on Spotify, the app stops! This is happening to everyone In other words, it freezes during the ad and the music doesn't com...
  • Joan
  • Moderator
  • 121 Views
  • 1 replies
  • 0 likes
  • 121 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bug sur ma television

PlanGratuit/PremiumPaysFrance Appareil(iPhone 8, Samsung Galaxy 9, Macbook Pro fin 2016)Système opérateur(iOS 10, Android Oreo, Windows 10, etc.) Ma question ou mon problèmeLorsque je mets ma musique sur ma télévision parfois le son se coupe mais la ...

  • Newbie
  • Plan Gratuit/Premium Pays France  Appareil (iPhone 8, Samsung Galaxy 9, Macbook Pro fin 2016) Système opérateur (iOS 10, Android Oreo, Windows 10, etc.)   Ma question ou mon problè...
  • MihailY
  • Moderator
  • 285 Views
  • 1 replies
  • 0 likes
  • Connect
  • 285 Views
  • 1 replies
  • 0 likes

Superuser Contribution Want to change language of podcast ads

PlanPremiumCountrySwedenOperating SystemWindows 10 My Question or IssueHi. I am currently learning Italian and would like to change the language of the ads I receive on podcasts to get som passive learning. When I change the language in the settings ...

  • Newbie
  • Plan Premium Country Sweden Operating System Windows 10   My Question or Issue Hi. I am currently learning Italian and would like to change the language of the ads I receive on podcasts ...
  • Lyubka
  • Moderator
  • 177 Views
  • 1 replies
  • 0 likes
  • Other
  • 177 Views
  • 1 replies
  • 0 likes

Superuser Contribution Black screen on web player

PlanPremiumCountryUK Operating SystemWindows 10 My Question or IssueHi, As I cannot install the Spotify player application, nor use the Windows 10 store option on my laptop, I have been looking to use the web player instead. However, I have found on ...

  • Casual Listener
  • Plan Premium Country UK   Operating System Windows 10   My Question or Issue Hi,   As I cannot install the Spotify player application, nor use the Windows 10 store option on...
  • badpatch
  • Newbie
  • 1347 Views
  • 4 replies
  • 0 likes
  • Other
  • 1347 Views
  • 4 replies
  • 0 likes

Superuser Contribution I have switched off Autoplay via the settings menu, but it is still active

I am trying to disable Autoplay I have switched it off via the settings menu on both my Windows laptop and my Android phone, but it has not been disabled. What else can I try?

  • Visitor
  • I am trying to disable Autoplay I have switched it off via the settings menu on both my Windows laptop and my Android phone, but it has not been disabled. What else can I try?
  • dsiew10
  • Visitor
  • 968 Views
  • 12 replies
  • 3 likes
  • 968 Views
  • 12 replies
  • 3 likes

Superuser Contribution Songs keep randomly stopping or skipping to the next song - LG Smart TV

I have premium account and in the past weeks i´m having an issue in my LG Smart TV model SK7900PLA, which consists in the songs keep randomly stopping or skipping to the next song until the list stops. - I already reinstall the app in the SmartTV, wh...

  • Regular
  • I have premium account and in the past weeks i´m having an issue in my LG Smart TV model SK7900PLA, which consists in the songs keep randomly stopping or skipping to the next song until the list stop...
  • LuckyLuke16
  • Newbie
  • 9374 Views
  • 20 replies
  • 4 likes
  • Other
  • 9374 Views
  • 20 replies
  • 4 likes

Solved!!Superuser Contribution I can't access my friend's collaborative playlist despite being public

PlanPremiumCountryAustraliaDevice(iPhone 14 Pro Max, Macbook Pro 16 inch 2019)Operating System(iOS 17, macOS Ventura 16.4) My IssueMy friend had created a public collaborative playlist in order for everyone to share songs, I was able to access and ad...

  • Casual Listener
  • Plan Premium Country Australia Device (iPhone 14 Pro Max, Macbook Pro 16 inch 2019) Operating System (iOS 17, macOS Ventura 16.4)   My Issue My friend had created a public c...
  • tphn
  • Casual Listener
  • 2937 Views
  • 2 replies
  • 0 likes
  • Other
  • 2937 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Mobile][Social] Group Listening

Up until recently my friends could scan a Spotify code and join the playing group to add songs to the queue, for example. This feature has been changed and you can no longer 'join and play music on same device', nor is there a code. I have to send th...

  • Newbie
  • Up until recently my friends could scan a Spotify code and join the playing group to add songs to the queue, for example.   This feature has been changed and you can no longer 'join and play m...
  • Dian
  • Spotify Legend
  • 989 Views
  • 4 replies
  • 3 likes
  • Mobile
    Social
  • 989 Views
  • 4 replies
  • 3 likes

how to find account settings on my Mac

I'm trying to upload a personal mp3 file to my Spotify account and all the instructions say to go to my account and then "settings". There's no option for settings. Same thing on my PC desktop. WHERE can I find settings on my Mac (or PC) desktop?Than...

  • Visitor
  • I'm trying to upload a personal mp3 file to my Spotify account and all the instructions say to go to my account and then "settings". There's no option for settings. Same thing on my PC desktop. WHERE...
  • Maxim
  • Spotify Star
  • 641 Views
  • 1 replies
  • 0 likes
  • 641 Views
  • 1 replies
  • 0 likes