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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • shrawani
  • Casual Listener
  • 2500 Views
  • 22 replies
  • 6 likes
  • Other
  • 2500 Views
  • 22 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17878 Views
  • 8 replies
  • 2 likes
  • Other
  • 17878 Views
  • 8 replies
  • 2 likes

Solved!!Superuser Contribution Sleep timer on podcasts/episodes

A sleep timer on episodes/podcasts, would be especially useful for bedtime stories. Other posts suggest this is already a thing but It's not on my mobile app at least

  • Visitor
  • A sleep timer on episodes/podcasts, would be especially useful for bedtime stories. Other posts suggest this is already a thing but It's not on my mobile app at least 
  • user-removed
  • Not applicable
  • 2117 Views
  • 2 replies
  • 0 likes
  • 2117 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify for podcasters doesn't show the listeners to me

I'm from Greece, sorry for my english. I just starting yesterday to podcast two episodes. People in social media told me that my podcast was fine etc, but spotify for podcasters shows that in first episode i have 8 listeners, and 2nd episode 0, no on...

  • Newbie
  • I'm from Greece, sorry for my english.   I just starting yesterday to podcast two episodes.    People in social media told me that my podcast was fine etc, but spotify for podcaste...
  • Susan_GP
  • Moderator
  • 531 Views
  • 1 replies
  • 0 likes
  • Other
  • 531 Views
  • 1 replies
  • 0 likes

someone's trying to connect with my device with her account

when I'm listening to my own playlist, suddenly the song's gonna stop and whenever it happens I check the app or the website, it says 'blah's iPhone/iPad is connecting' and it's really annoying. I delete the unknown device every time and every other ...

  • Visitor
  • ...elete the unknown device every time and every other time, the same device is trying to interrupt me. I'm writing this at a public library with a Mac right now, but the same thing happened to me last n...
  • Amayy
  • Spotify Star
  • 123 Views
  • 1 replies
  • 0 likes
  • 123 Views
  • 1 replies
  • 0 likes

Superuser Contribution Option for Lock Screen view small or large

With most recent update notifications on Lock Screen can’t be seen even if music is stopped - this only disappears finally once close app and notifications and image goes back to normal. Liked the old view which was small personally. Would like to be...

  • Visitor
  • With most recent update notifications on Lock Screen can’t be seen even if music is stopped - this only disappears finally once close app and notifications and image goes back to normal. Liked the ol...
  • AlejaR
  • Moderator
  • 781 Views
  • 1 replies
  • 1 likes
  • 781 Views
  • 1 replies
  • 1 likes

Superuser Contribution Video

PlanFree/PremiumCountry DeviceGalaxy s21 5GOperating My Question or IssueVideo will not play when i am connected to bluetooth.

  • Casual Listener
  • Plan Free/Premium Country   Device Galaxy s21 5G Operating    My Question or Issue Video will not play when i am connected to bluetooth.
  • Joan
  • Moderator
  • 164 Views
  • 3 replies
  • 0 likes
  • Other
  • 164 Views
  • 3 replies
  • 0 likes

THE WORSE COSTUMER SERVICE OF EVER? --> I've already tried with my 3 card

-I've already talked to several attendants in the chat, I have everyone's name, however THEY NEVER RETURNED ME- One of the attendants told me to create a paypal, that is, if they don't solve the problem I have to create a paypal by accident- Spotify ...

  • Visitor
  • -I've already talked to several attendants in the chat, I have everyone's name, however THEY NEVER RETURNED ME - One of the attendants told me to create a paypal, that is, if they don't solve the pr...
  • 81 Views
  • 0 replies
  • 0 likes
  • 81 Views
  • 0 replies
  • 0 likes

Why is it only playing 50 seconds of a song?

My spotify is only playing like the first 45-50 seconds of a song...then it stops. I have tried different songs, etc... has anyone else had this problem? Please help!! Thanks, CC

  • Newbie
  • My spotify is only playing like the first 45-50 seconds of a song...then it stops. I have tried different songs, etc... has anyone else had this problem? Please help!!   Thanks, CC
  • TT1983
  • Newbie
  • 3077 Views
  • 6 replies
  • 5 likes
  • 3077 Views
  • 6 replies
  • 5 likes

Superuser Contribution Giftcard werkt niet

beste ,ik heb de code van mijn giftcard juist ingegeven en word niet aanvaard heb ze gisteren gekocht 30 euro voor 3 maanden.dit is de melding die ik krijg : Helaas lijkt deze Premium-code niet geldig te zijn. Probeer het opnieuw of neem contact op m...

  • Newbie
  • beste , ik heb de code van mijn giftcard juist ingegeven en word niet aanvaard heb ze gisteren gekocht 30 euro voor 3 maanden.dit is de melding die ik krijg : Helaas lijkt deze Premium-code niet gel...
  • Vasil
  • Moderator
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can’t play podcasts on spotify xbox

If i try to play a podcast on xbox, nothing happens, it’s like the button doesn’t work. i’ve tried queuing podcasts using the mobile app, that didn’t work i’ve tried logging in and out, reinstalling and i tried a clean reinstall on my phone because y...

  • Casual Listener
  • If i try to play a podcast on xbox, nothing happens, it’s like the button doesn’t work.   i’ve tried queuing podcasts using the mobile app, that didn’t work   i’ve tried logging in and ...
  • Alex
  • Spotify Legend
  • 3243 Views
  • 18 replies
  • 1 likes
  • Other
  • 3243 Views
  • 18 replies
  • 1 likes

Superuser Contribution I would like to know how to make payment without a visa verification code

I tried to make payment and your system insists on a visa/debit card verification code which I don’t have and I feel very disappointed and let down

  • Visitor
  • I tried to make payment and your system insists on a visa/debit card verification code which I don’t have and I feel very disappointed and let down
  • Vasil
  • Moderator
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

Superuser Contribution the premium on the phone account does not work

The premium on the phone account does not work.I bought premium for my account. Premium works on a computer, but not on a phone. What should be done so that the premium appears on my phone?

  • Visitor
  • The premium on the phone account does not work. I bought premium for my account. Premium works on a computer, but not on a phone. What should be done so that the premium appears on my phone?
  • Vasil
  • Moderator
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

Solved!! What playlist is playing right now

PlanFreeCountryUkraineDeviceDesktop PlayerOperating SystemWindows 10 My Question or IssueHello. How can I find out what playlist is playing now. I can find Song, Play Queue, but what exact playlist playing now?

  • Regular
  • Plan Free Country Ukraine Device Desktop Player Operating System Windows 10   My Question or Issue Hello. How can I find out what playlist is playing now. I can find Song, Play Queue, ...
  • AdamDam
  • Spotify Star
  • 7231 Views
  • 8 replies
  • 0 likes
  • music
    Other
  • 7231 Views
  • 8 replies
  • 0 likes

Superuser Contribution Re: [PS4] Playback suddenly stops

I dont use spotify on anything but my ps4 so i dont know if it works properly on there, but on my ps4 my spotify keeps closing on its own in the middle of a podcast i am listening to and if i try to restart it from my phone it will play a split secon...

  • Casual Listener
  • I dont use spotify on anything but my ps4 so i dont know if it works properly on there, but on my ps4 my spotify keeps closing on its own in the middle of a podcast i am listening to and if i try to ...
  • Drubarian
  • Casual Listener
  • 158 Views
  • 2 replies
  • 0 likes
  • 158 Views
  • 2 replies
  • 0 likes

Superuser Contribution Dj restarts when I click on the widget rather than showing me the song

If I was to click on Spotify app I can then see what’s playing through the DJ which is great but when I click the widget DJ, he starts a new progression skipping the rest of the songs he had and restarts anew.

  • Casual Listener
  • If I was to click on Spotify app I can then see what’s playing through the DJ which is great but when I click the widget DJ, he starts a new progression skipping the rest of the songs he had and rest...
  • AlejaR
  • Moderator
  • 395 Views
  • 3 replies
  • 0 likes
  • 395 Views
  • 3 replies
  • 0 likes

Superuser Contribution I have canvas enabled but it isnt showing up on songs

I am currently using a Samsung Galaxy Note 10 Lite. For a while the button for canvas wasnt available, but its now enabled in my settings; however it's not showing up on all the songs its should be on.Any fixes?

  • Casual Listener
  • I am currently using a Samsung Galaxy Note 10 Lite. For a while the button for canvas wasnt available, but its now enabled in my settings; however it's not showing up on all the songs its should be o...
  • Alex
  • Spotify Legend
  • 382 Views
  • 4 replies
  • 0 likes
  • 382 Views
  • 4 replies
  • 0 likes

Superuser Contribution i cannot download spotify app on tvos

I have the latest tvOS version installed on my Apple TV. Previously, I had the Spotify app on my Apple TV's tvOS, and it worked perfectly fine. However, over the past few weeks, the app has stopped functioning. Whenever I attempt to open the app, it ...

  • Casual Listener
  • I have the latest tvOS version installed on my Apple TV. Previously, I had the Spotify app on my Apple TV's tvOS, and it worked perfectly fine. However, over the past few weeks, the app has stopped f...
  • pmuean
  • Casual Listener
  • 127 Views
  • 2 replies
  • 0 likes
  • 127 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Storage Location

I would love to move the app to my SD card. I is a rather large app and takes up a lot of space. I think that being able to choose between the internal and external.

  • Casual Listener
  • I would love to move the app to my SD card.  I  is a rather large app and takes up a lot of space. I think that being able to choose between the internal and external. 
  • PirateTrex46
  • Casual Listener
  • 187 Views
  • 2 replies
  • 0 likes
  • 187 Views
  • 2 replies
  • 0 likes