Spotify Premium on I-phone app but Spotify Free on windows on desktop

[bernardschaar]

Hi All,

Can anyone help me with this problem:

I have a Spotify Premium account. It works on my I-phone app but not on my windows computer: it only shows Spotify free (see screenshot in attachment)

I already tried unistalling and installing again.

Would really appreciate if someone could help me out with solving this probem.

Thanks in advance

Best regards, Bernard

[MattSuda]

Hey @bernardschaar

Are you still having trouble with this?

Check out this support article:

https://support.spotify.com/article/i-pay-for-premium-why-am-i-on-free/