Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83323 Views

40 replies

68 likes

  • 83323 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

790135 Views

503 replies

64 likes

  • 790135 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

22455 Views

22 replies

7 likes

  • 22455 Views
  • 22 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3011 Views

0 replies

4 likes

  • 3011 Views
  • 0 replies
  • 4 likes

Error Code 57

Upon launching spotifysetup.exe, the installer works for about 3 seconds before giving a popup saying that it can't downlaod Spotify, and to click OK to download in browser. Then gives error code 57 I've tried restarting, I've tried safe-mode, I've t...

Casual Listener

Upon launching spotifysetup.exe, the installer works for about 3 seconds before giving a popup saying that it can't downlaod Spotify, and to click OK to download in browser. Then gives error code 57 ...

BKMurder101

Casual Listener

5969 Views

3 replies

1 likes

Windows
  • 5969 Views
  • 3 replies
  • 1 likes

PS3 and Windows app communication issue

Hi guys. I'm having a very annoying problem every time I want to control Spotify on my PS3 from my Windows 10 laptop. My PS3 is there in the "other devices" menu so when I select it it starts playing well like three or four songs until it just stops ...

Newbie

Hi guys. I'm having a very annoying problem every time I want to control Spotify on my PS3 from my Windows 10 laptop. My PS3 is there in the "other devices" menu so when I select it it starts playing...

314 Views

0 replies

0 likes

Windows
  • 314 Views
  • 0 replies
  • 0 likes

Re: Inbox and messages

thanks for sharing this, I knew there had to be a real "monetary" reason and this is totally it! Facebook is trying to cram messenger down everyone's throat and this is just another step. Making us go outside of spotify app to share songs and content...

Visitor

thanks for sharing this, I knew there had to be a real "monetary" reason and this is totally it! Facebook is trying to cram messenger down everyone's throat and this is just another step. Making us g...

283 Views

0 replies

5 likes

  • 283 Views
  • 0 replies
  • 5 likes

Re: Inbox and messages

Spotify, THIS IS A HUGE MISTAKE. Honestly the lower user engagement clearly came from you not knowing how to do a basic messaging inbox. This was by far my favorite feature and I have honestly lost touch with friends who love music as much as I do as...

Newbie

Spotify,   THIS IS A HUGE MISTAKE. Honestly the lower user engagement clearly came from you not knowing how to do a basic messaging inbox. This was by far my favorite feature and I have honest...

180 Views

8 replies

6 likes

  • 180 Views
  • 8 replies
  • 6 likes

Can't unfollow playlist

Hi! With version 1.0.53.758.gde3fc4b2 seems to be impossible to unfollow playlist. The option is in mouse menu, but nothing happens. Wild Guess: username has changed and the original playlist does not exist. The playlist is 'Finland Top 50'. Original...

Roadie

Hi!  With version 1.0.53.758.gde3fc4b2 seems to be impossible to unfollow playlist. The option is in mouse menu, but nothing happens. Wild Guess: username has changed and the original playlist d...

Sebasty

Community Legend

1017 Views

1 replies

1 likes

Windows
  • 1017 Views
  • 1 replies
  • 1 likes

Play Queue

With the updated spotify web player it seems that it no longer allows you to add a specific song in to the queue to play next? Please tell me they didn't remove this feature! If I'm playing a playlist but want to hear a song that's not in that playli...

Casual Listener

With the updated spotify web player it seems that it no longer allows you to add a specific song in to the queue to play next?  Please tell me they didn't remove this feature! If I'm playing a p...

ElChicoGrande

Casual Listener

1114 Views

8 replies

2 likes

Windows
  • 1114 Views
  • 8 replies
  • 2 likes

Spotify and users with assistive programs (Jaws, ZoomTexst)

I wonder if anyone knows if Spotify is working towards meking the apps more accessible for users who are dependent of assistive pgrograms, such as Jaws (Braille) and ZoomTexst (reader and magnifier)? As of today, I find no compatibility for ZoomTexst...

Regular

I wonder if anyone knows if Spotify is working towards meking the apps more accessible for users who are dependent of assistive pgrograms, such as Jaws (Braille) and ZoomTexst (reader and magnifier)?...

452 Views

0 replies

0 likes

Windows
  • 452 Views
  • 0 replies
  • 0 likes

Solved!! Local Files no longer appearing

I downloaded a few .MP3 files, remixes, to add to a playlist. At first they showed and played just fine but now only one of them appears under 'Local Files' and the playlist I'd initially put them in. I'm not sure why that is, any ideas on a solution...

Regular

I downloaded a few .MP3 files, remixes, to add to a playlist. At first they showed and played just fine but now only one of them appears under 'Local Files' and the playlist I'd initially put them in...

Tom

Community Legend

16785 Views

7 replies

0 likes

Windows
  • 16785 Views
  • 7 replies
  • 0 likes

Spotify window stuck under taskbar

An image = 1000 words, so here: This issue is not new, here is another post about it: https://community.spotify.com/t5/Desktop-Linux-Windows-Web-Player/Spotify-stuck-behind-taskbar/td-p/1400429 The issue happens you open Spotify for the first time. T...

Regular

An image = 1000 words, so here:  This issue is not new, here is another post about it: https://community.spotify.com/t5/Desktop-Linux-Windows-Web-Player/Spotify-stuck-behind-taskbar/td-p/14...

Jon_UK

Roadie

2934 Views

5 replies

0 likes

Windows
  • 2934 Views
  • 5 replies
  • 0 likes

SPOTIFY WON'T PLAY ANY SONGS (CHROME APP) - WIN10

What is the problem now? First I couldn't delete any playlists and someone told me to download the desktop version and do it. I did that and then deleted this version only to find the Chrome App version won't play songs anymore.What seems to be the p...

Roadie

What is the problem now? First I couldn't delete any playlists and someone told me to download the desktop version and do it. I did that and then deleted this version only to find the Chrome App vers...

artful_dodger59

Roadie

626 Views

1 replies

0 likes

Windows
  • 626 Views
  • 1 replies
  • 0 likes

Re: Inbox and messages

So in case anyone was wondering, Spotify is reading these hundreds and hundreds of comments and choosing not to reply. Someone else just posted a comment about looking for an alternate solution and finding a competitor that offers social interaction....

Casual Listener

So in case anyone was wondering, Spotify is reading these hundreds and hundreds of comments and choosing not to reply.     Someone else just posted a comment about looking for an alternat...

819 Views

6 replies

11 likes

  • 819 Views
  • 6 replies
  • 11 likes

Solved!! Spotify isnt using ANY Audio Device, yet I can still hear the music?

So, Im trying to stream a little again, and heres the issue: Even though I hear all the music I play through my headphones with absolutely no issue, Windows is actually telling me that Im not. When I record the entire Audio Output to stream it, the m...

Regular

So, Im trying to stream a little again, and heres the issue:   Even though I hear all the music I play through my headphones with absolutely no issue, Windows is actually telling me that Im no...

Tom

Community Legend

1780 Views

9 replies

0 likes

Windows
  • 1780 Views
  • 9 replies
  • 0 likes

Spotify Desktop Plays The Wrong Songs, They Keep Making Spotify WORSE With Every Update!

I am SO sick and tired of spotify!! I pay for premium and have NO problem paying for a service that works right but for the love of *insert preferred deity here* they keep making their own service worse every time!This is an example of my issues....P...

Casual Listener

I am SO sick and tired of spotify!!  I pay for premium and have NO problem paying for a service that works right but for the love of *insert preferred deity here* they keep making their own serv...

Sebasty

Community Legend

441 Views

1 replies

0 likes

Windows
  • 441 Views
  • 1 replies
  • 0 likes

Playing Incorrect Song

Hello, When selecting an artist from 'Your Music', whenever I select a song in the list, it automatically plays a different song in the list. It will still shuffle correctly, I just cannot select a particular song without it playing a different song ...

Casual Listener

Hello,   When selecting an artist from 'Your Music', whenever I select a song in the list, it automatically plays a different song in the list. It will still shuffle correctly, I just cannot s...

TehBigMac

Casual Listener

820 Views

2 replies

0 likes

Windows
  • 820 Views
  • 2 replies
  • 0 likes

Shuffle won't play songs recently added to a playlist

Hi! I just added a bunch of new music to my starred playlist, but when I shuffle the playlist none of the new music comes up in the queue. There's about 47 new tracks that won't play on this playlist of 436 songs total. Help please!

Newbie

Hi! I just added a bunch of new music to my starred playlist, but when I shuffle the playlist none of the new music comes up in the queue. There's about 47 new tracks that won't play on this playlist...

Tom

Community Legend

6525 Views

1 replies

1 likes

Windows
  • 6525 Views
  • 1 replies
  • 1 likes

Spotify playlists made on my PC are not syncing on other devices

I have made playlists on my computer but when I go to use my phone or other computers the playlists are not there. HELP!!!

Casual Listener

I have made playlists on my computer but when I go to use my phone or other computers the playlists are not there.    HELP!!!

Tom

Community Legend

429 Views

1 replies

0 likes

Windows
  • 429 Views
  • 1 replies
  • 0 likes

Re: Inbox and messages

@Roko1 - Interesting. Do you know if this bot-feature will be made to function via desktop as well? It is untolarable that the functionality is not the same on phone and desktop. - I guess many of us who love to share music with individual friends li...

Regular

@Roko1 - Interesting. Do you know if this bot-feature will be made to function via desktop as well? It is untolarable that the functionality is not the same on phone and desktop. - I guess many ...

197 Views

0 replies

2 likes

  • 197 Views
  • 0 replies
  • 2 likes

Solved!! Clipboard

I made a collabrative playlist that i would like to share with my friends, unfortunately, there is only one way i can share it with them, and that way being "Copy URL". For some reason, it keeps telling me that the URL got copied to the "ClipBoard". ...

Newbie

I made a collabrative playlist that i would like to share with my friends, unfortunately, there is only one way i can share it with them, and that way being "Copy URL". For some reason, it keeps tell...

sophialouise12

Regular

10517 Views

1 replies

0 likes

Windows
  • 10517 Views
  • 1 replies
  • 0 likes

Re: Inbox and messages

Interesting how it's the users paying for the Premium who get to suffer from their money raising efforts. So...If you're all with Facebook now, why not make Spotify completely free? I'm not going to pay to use Facebook, this is worse than extortion. ...

Regular

Interesting how it's the users paying for the Premium who get to suffer from their money raising efforts.   So... If you're all with Facebook now, why not make Spotify completely free? I'm no...

224 Views

0 replies

6 likes

  • 224 Views
  • 0 replies
  • 6 likes