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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139139 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139139 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54892 Views
  • 0 replies
  • 33 likes
  • Windows
  • 54892 Views
  • 0 replies
  • 33 likes

Question about liking a song in my radio

So i have a radio in my Spotify i have english playlist and chinese playlist i created 2 play lists 1 for english and 1 for chinese and i want the radio i use for chinese songs in my chinese playlist When i like a song in my chinese radio i want them...

  • Newbie
  • So i have a radio in my Spotify i have english playlist and chinese playlist   i created 2 play lists 1 for english and 1 for chinese and i want the radio i use for chinese songs in my chine...
  • Peter__
  • Community Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • Windows
  • 185 Views
  • 1 replies
  • 0 likes

Spoty doesn't work on computer after 1 week of shut down

So basically I shut down my computer since I was going to Mallorca, just got home today and started to run my computer again is a new computer for about 2500€. Spoty starts working as fast as the computer runs, but now when I got home it didn't start...

  • Casual Listener
  • So basically I shut down my computer since I was going to Mallorca, just got home today and started to run my computer again is a new computer for about 2500€.   Spoty starts working as fast...
  • SuperWisdom
  • Community Legend
  • 234 Views
  • 3 replies
  • 0 likes
  • Windows
  • 234 Views
  • 3 replies
  • 0 likes

Solved!! 2 minuite ad? Spinin records ad

Hi, ive been using spotify for around a year now I use it to listen to music while playing games, it gets really annoying. The ad is for something like spinin record i dont know i dont like that kind of music, but the ad says its usual crap and then ...

  • Newbie
  • Hi, ive been using spotify for around a year now I use it to listen  to music while playing games, it gets really annoying. The ad is for something like spinin record i dont know i dont like t...
  • Peter__
  • Community Legend
  • 243 Views
  • 1 replies
  • 0 likes
  • Windows
  • 243 Views
  • 1 replies
  • 0 likes

Empty playlist and loading playlist errors

Hello everybody, Since a couple of days I can't manage playlist correctly. I want to import an iTunes playlist (not smart, but normal playlist) in Spotify. Firstly, I've tried to import with the File>Import Playlist>iTunes mode but, if on the Windows...

  • Newbie
  • Hello everybody, Since a couple of days I can't manage playlist correctly. I want to import an iTunes playlist (not smart, but normal playlist) in Spotify. Firstly, I've tried to import with th...
  • Peter__
  • Community Legend
  • 354 Views
  • 1 replies
  • 0 likes
  • Windows
  • 354 Views
  • 1 replies
  • 0 likes

friends profile pictures not showing

hello, suddenly my friends profile pics doesn´t showing up. both "friendlist" and "listen activity". but i can see what they listen to and also there names ( how you can see in the screenshot) so far i have disconnect my facebook account and also del...

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  • Casual Listener
  • hello,   suddenly my friends profile pics doesn´t showing up. both "friendlist" and "listen activity".    but i can see what they listen to and also there names ( how you can s...
  • Peter__
  • Community Legend
  • 733 Views
  • 1 replies
  • 0 likes
  • Windows
  • 733 Views
  • 1 replies
  • 0 likes

See which tags a track/playlist/radio has

I keep having trouble creating the perfect radio station based on a playlist. Possibly because my playlists sometimIs this possible?es really can not be represented by a set of genres but rather a set of genres with exceptions. I would like to create...

  • Casual Listener
  • I keep having trouble creating the perfect radio station based on a playlist. Possibly because my playlists sometimIs this possible?es really can not be represented by a set of genres but rather a se...
  • Peter__
  • Community Legend
  • 974 Views
  • 1 replies
  • 0 likes
  • Windows
  • 974 Views
  • 1 replies
  • 0 likes

Solved!! Bug: Join Me Ad locks up Spotify Player

The advertisement for "Join Me" flips on and Spotify shows the advertisement but it doesn't end. The only way to get to the next song is to exit and launch spotify again. I actually had it sit for 30 minutes with nothing happening to see if it was an...

  • Newbie
  • The advertisement for "Join Me" flips on and Spotify shows the advertisement but it doesn't end.  The only way to get to the next song is to exit and launch spotify again.  I actually ...
  • Peter__
  • Community Legend
  • 1279 Views
  • 1 replies
  • 0 likes
  • Windows
  • 1279 Views
  • 1 replies
  • 0 likes

Can't play the current track

I get this message when I try to play any of the songs from an album I have recently downloaded, this album is not available on Spotify and I'm only trying to use Spotify as a media player. So far I have tried: logging out, exiting the player and the...

  • Newbie
  • I get this message when I try to play any of the songs from an album I have recently downloaded, this album is not available on Spotify and I'm only trying to use Spotify as a media player. So far I ...
  • Peter__
  • Community Legend
  • 153 Views
  • 1 replies
  • 0 likes
  • Windows
  • 153 Views
  • 1 replies
  • 0 likes

why can't edit song id3 tags by person ?

many chinese song ,can't show his chinese name , just display id tags by transliteration string , it s very strange !!!!!!! ah ah ah

  • Newbie
  • many chinese song ,can't show his chinese name , just display id tags by t ransliteration string  ,   it s very strange !!!!!!! ah ah ah   
  • SuperWisdom
  • Community Legend
  • 535 Views
  • 1 replies
  • 0 likes
  • Windows
  • 535 Views
  • 1 replies
  • 0 likes

Do you have same problem (no playlists)

Hello, yesterday all of sudden all my playlists disappeared and instead of them I got 2 playlists with country and royal music. I`m wondering is this some kind of bug or just someone hacked my Spotify account? PS Albums in My Music are left untouched

2014-09-06_12-01-12.png
  • Gig Goer
  • Hello, yesterday all of sudden all my playlists disappeared and instead of them I got 2 playlists with country and royal music. I`m wondering is this some kind of bug or just someone hacked my Spotif...
  • SuperWisdom
  • Community Legend
  • 238 Views
  • 1 replies
  • 0 likes
  • Windows
  • 238 Views
  • 1 replies
  • 0 likes

Solved!! Copying songs

Can i to copy cached songs to hear in others devices in MP3 format? Thank u

  • Casual Listener
  • Can i to copy cached songs to hear in others devices in MP3 format?   Thank u
  • kbrooksc
  • Community Legend
  • 376 Views
  • 3 replies
  • 0 likes
  • Windows
  • 376 Views
  • 3 replies
  • 0 likes

Windows Desktop client failed to update playlist

I tried to contact Spotify support first. And they reply me with some options, I tried them all, and none of them works. I reply them again. Seriously, no reply in 48hours! This is how Spotify treat your customers? My Windows 7 desktop client can't u...

  • Visitor
  • I tried to contact Spotify support first. And they reply me with some options, I tried them all, and none of them works. I reply them again. Seriously, no reply in 48hours! This is how Spotify t...
  • user-removed
  • Not applicable
  • 352 Views
  • 3 replies
  • 0 likes
  • Windows
  • 352 Views
  • 3 replies
  • 0 likes

spotify premium

I upgraded to premium AND I went to go download a playlist for offline use and it still says I need to upgrade even though I did. I select the upgrade button AMD it takes me to a receipt saying I upgraded

  • Newbie
  • I upgraded to premium AND I went to go download a playlist for offline use and it still says I need to upgrade even though I did. I select the upgrade button AMD it takes me to a receipt saying I upg...
  • xHarukito
  • Regular
  • 162 Views
  • 1 replies
  • 0 likes
  • Windows
  • 162 Views
  • 1 replies
  • 0 likes

Music Totals Discrepancy, Please Help!

All, I have a discrepency between the total songs my music playlist says it contains and how many songs are actually on the playlist. Any ideas on what could be causing this? Yesterday the playlist said I had 196 but I only had 193. Today its down to...

  • Newbie
  • All,   I have a discrepency between the total songs my music playlist says it contains and how many songs are actually on the playlist. Any ideas on what could be causing this? Yesterda...
  • user-removed
  • Not applicable
  • 161 Views
  • 1 replies
  • 0 likes
  • Windows
  • 161 Views
  • 1 replies
  • 0 likes

Not opening at all

So I have a Macbook Pro with 10.9.2, and usually I don't close my spotify unless I turn my computer off. When my browse wouldn't work, I tried to shut it down and turn it back on to see if it would work then. When I tried to open it, it would make th...

  • Newbie
  • So I have a Macbook Pro with 10.9.2, and usually I don't close my spotify unless I turn my computer off. When my browse wouldn't work, I tried to shut it down and turn it back on to see if it would w...
  • jandrew
  • Newbie
  • 1043 Views
  • 1 replies
  • 0 likes
  • Windows
  • 1043 Views
  • 1 replies
  • 0 likes

Spotify has stopped working.Windows error. If I start it, deinstall or reinstall it.

So today my Spotify broke, and every time I booted my PC Windows said 'Spotify has stopped working'. So I tried reinstalling, but that didnt help. After the download it shows the exact same message and it's gone. Deinstalling with the control panel r...

  • Regular
  • So today my Spotify broke, and every time I booted my PC Windows said 'Spotify has stopped working'. So I tried reinstalling, but that didnt help. After the download it shows the exact same message a...
  • kbrooksc
  • Community Legend
  • 2787 Views
  • 7 replies
  • 0 likes
  • Windows
  • 2787 Views
  • 7 replies
  • 0 likes

Starred playlist won't update

I wanted to clean up my Starred playlist. I attempted to delete all the songs off of it in the Windows desktop client, but the changes wouldn't take. Finally after deleting the tracks a bunch of times the list now shows up as empty on the desktop cli...

  • Gig Goer
  • I wanted to clean up my Starred playlist. I attempted to delete all the songs off of it in the Windows desktop client, but the changes wouldn't take. Finally after deleting the tracks a bunch of time...
  • olken2000
  • Gig Goer
  • 424 Views
  • 1 replies
  • 0 likes
  • Windows
  • 424 Views
  • 1 replies
  • 0 likes

Can't Play Music

Since the last two updates on spotify, it says I can't this music that I have downloaded on my computer. There is nothing wrong with the tracks (check by playing tracks on windows media player). I have about 12 playlists that can't be played. I am on...

  • Music Fan
  • Since the last two updates on spotify, it says I can't this music that I have downloaded on my computer. There is nothing wrong with the tracks (check by playing tracks on windows media player). I ha...
  • Peplau
  • Casual Listener
  • 2422 Views
  • 6 replies
  • 0 likes
  • Windows
  • 2422 Views
  • 6 replies
  • 0 likes

Volume slider lag

For about 4 months now whenever I use my main playlist the volume slider lags. Things I know and tried: Reinstalling. This only happens with large playlists (currently 1,124 tracks). Using different OS's (Win 7, Win 8 and Win 8.1) and all have the sa...

  • Regular
  • For about 4 months now whenever I use my main playlist the volume slider lags.   Things I know and tried: Reinstalling. This only happens with large playlists (currently 1,124 track...
  • Peter__
  • Community Legend
  • 5355 Views
  • 12 replies
  • 4 likes
  • Windows
  • 5355 Views
  • 12 replies
  • 4 likes

New Spotify 0.8.8 interface.

Hello Under windows on the main screen I don't understand the meaning of the check mark or plus sign st thr first colum. Also I have some music that have the artist or album or date added grayed. Also before the added colum the are icons ( chain and ...

2014-09-02_19-13-41.jpg
  • Casual Listener
  • Hello Under windows on the main screen I don't understand the meaning of the check mark or plus sign st thr first colum. Also I have some music that have the artist or album or date added gray...
  • Tmartins
  • Casual Listener
  • 1263 Views
  • 2 replies
  • 0 likes
  • Windows
  • 1263 Views
  • 2 replies
  • 0 likes