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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139211 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139211 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54938 Views
  • 0 replies
  • 33 likes
  • Windows
  • 54938 Views
  • 0 replies
  • 33 likes

Spotify has stopped working.Windows error. If I start it, deinstall or reinstall it.

So today my Spotify broke, and every time I booted my PC Windows said 'Spotify has stopped working'. So I tried reinstalling, but that didnt help. After the download it shows the exact same message and it's gone. Deinstalling with the control panel r...

  • Regular
  • So today my Spotify broke, and every time I booted my PC Windows said 'Spotify has stopped working'. So I tried reinstalling, but that didnt help. After the download it shows the exact same message a...
  • kbrooksc
  • Community Legend
  • 2797 Views
  • 7 replies
  • 0 likes
  • Windows
  • 2797 Views
  • 7 replies
  • 0 likes

Starred playlist won't update

I wanted to clean up my Starred playlist. I attempted to delete all the songs off of it in the Windows desktop client, but the changes wouldn't take. Finally after deleting the tracks a bunch of times the list now shows up as empty on the desktop cli...

  • Gig Goer
  • I wanted to clean up my Starred playlist. I attempted to delete all the songs off of it in the Windows desktop client, but the changes wouldn't take. Finally after deleting the tracks a bunch of time...
  • olken2000
  • Gig Goer
  • 428 Views
  • 1 replies
  • 0 likes
  • Windows
  • 428 Views
  • 1 replies
  • 0 likes

Can't Play Music

Since the last two updates on spotify, it says I can't this music that I have downloaded on my computer. There is nothing wrong with the tracks (check by playing tracks on windows media player). I have about 12 playlists that can't be played. I am on...

  • Music Fan
  • Since the last two updates on spotify, it says I can't this music that I have downloaded on my computer. There is nothing wrong with the tracks (check by playing tracks on windows media player). I ha...
  • Peplau
  • Casual Listener
  • 2424 Views
  • 6 replies
  • 0 likes
  • Windows
  • 2424 Views
  • 6 replies
  • 0 likes

Volume slider lag

For about 4 months now whenever I use my main playlist the volume slider lags. Things I know and tried: Reinstalling. This only happens with large playlists (currently 1,124 tracks). Using different OS's (Win 7, Win 8 and Win 8.1) and all have the sa...

  • Regular
  • For about 4 months now whenever I use my main playlist the volume slider lags.   Things I know and tried: Reinstalling. This only happens with large playlists (currently 1,124 track...
  • Peter__
  • Community Legend
  • 5362 Views
  • 12 replies
  • 4 likes
  • Windows
  • 5362 Views
  • 12 replies
  • 4 likes

New Spotify 0.8.8 interface.

Hello Under windows on the main screen I don't understand the meaning of the check mark or plus sign st thr first colum. Also I have some music that have the artist or album or date added grayed. Also before the added colum the are icons ( chain and ...

2014-09-02_19-13-41.jpg
  • Casual Listener
  • Hello Under windows on the main screen I don't understand the meaning of the check mark or plus sign st thr first colum. Also I have some music that have the artist or album or date added gray...
  • Tmartins
  • Casual Listener
  • 1267 Views
  • 2 replies
  • 0 likes
  • Windows
  • 1267 Views
  • 2 replies
  • 0 likes

Spotify slowing down/freezing my computer

Everytime a song changes, or I pause a song, it freezes my desktop. Anytime a new update is installed, this happens. I can't update firewalls or anything because this is a work computer. How can I fix this?

  • Casual Listener
  • Everytime a song changes, or I pause a song, it freezes my desktop.  Anytime a new update is installed, this happens.   I can't update firewalls or anything because this is a work compu...
  • AllieNicoleM83
  • Casual Listener
  • 612 Views
  • 2 replies
  • 0 likes
  • Windows
  • 612 Views
  • 2 replies
  • 0 likes

Error Code: 53 upon install attempt

I have been using spotify for years, but today it seems to have uninstalled itself from my computer and I can not reinstall. I download the installer and it gives me the attached error message (Error Code 53) Please advise. Thank you.

  • Casual Listener
  • I have been using spotify for years, but today it seems to have uninstalled itself from my computer and I can not reinstall.  I download the installer and it gives me the attached error message ...
  • user-removed
  • Not applicable
  • 489 Views
  • 1 replies
  • 0 likes
  • Windows
  • 489 Views
  • 1 replies
  • 0 likes

Local files that interfere with playback

I have a local file on my computer from one of the artists I've been listening to. Unfortunately for this artist whatever format the file is it Spotify says not supported. However the album is hosted on spotify but the player keeps trying to force pl...

  • Visitor
  • I have a local file on my computer from one of the artists I've been listening to. Unfortunately for this artist whatever format the file is it Spotify says not supported. However the album is h...
  • user-removed
  • Not applicable
  • 200 Views
  • 1 replies
  • 0 likes
  • Windows
  • 200 Views
  • 1 replies
  • 0 likes

Missing Playlists and starred songs

Hi I am in need of some help. I tried loggin in with my facebook account today (as usual) but for some reason all of my playlists and starred songs have all gone missing. Even people i follow and my followers were all gone. Its like my accounts just ...

  • Casual Listener
  • Hi I am in need of some help. I tried loggin in with my facebook account today (as usual) but for some reason all of my playlists and starred songs have all gone missing. Even people i follow and my ...
  • Taylor
  • Community Legend
  • 216 Views
  • 1 replies
  • 0 likes
  • Windows
  • 216 Views
  • 1 replies
  • 0 likes

Problems with Messages

I have an HP Windows 8 laptop and a Spotify Premium account. My friend and I have been sending songs back and forth for about a year using Private Messaging, but recently the songs he sends me still have "You haven't played this yet" under them even ...

  • Casual Listener
  • I have an HP Windows 8 laptop and a Spotify Premium account. My friend and I have been sending songs back and forth for about a year using Private Messaging, but recently the songs he sends me st...
  • kbrooksc
  • Community Legend
  • 269 Views
  • 3 replies
  • 0 likes
  • Windows
  • 269 Views
  • 3 replies
  • 0 likes

Solved!! One of my playlists isn't loading.

Hey I've got a playlist with all of my music on it, around about 550 songs, which won't load and I don't understand why. I've had this problem with previous playlists that I've made that have all of my music on them so I've deleted them and made a ne...

  • Casual Listener
  • Hey I've got a playlist with all of my music on it, around about 550 songs, which won't load and I don't understand why. I've had this problem with previous playlists that I've made that have all o...
  • 36chamberstreet
  • Newbie
  • 8503 Views
  • 21 replies
  • 0 likes
  • Windows
  • 8503 Views
  • 21 replies
  • 0 likes

Starred list won't update between devices

I'm a premium subscriber. I have Spotify installed on three devices: my home computer (Running Windows 8.1 64-bit), my laptop (Running Windows 8.1 32-bit) and my iPhone 4S. I recently cleaned up some of the playlists on my home computer, deleting a f...

  • Casual Listener
  • I'm a premium subscriber. I have Spotify installed on three devices: my home computer (Running Windows 8.1 64-bit), my laptop (Running Windows 8.1 32-bit) and my iPhone 4S. I recently cleaned up some...
  • dinomight
  • Spotify Star
  • 450 Views
  • 7 replies
  • 0 likes
  • Windows
  • 450 Views
  • 7 replies
  • 0 likes

Solved!! installation of version 0.9.12 crashes

Hi everybody, This morning my spotify desktop player asked to be restarted to apply the update 0.9.12. The PC froze and had to hard-reset it. Also after the restart, Spotify could not apply the update, so I've unistalled it, but now, I cannot install...

  • Newbie
  • Hi everybody, This morning my spotify desktop player asked to be restarted to apply the update 0.9.12. The PC froze and had to hard-reset it. Also after the restart, Spotify could not apply the upd...
  • Dirge
  • Casual Listener
  • 798 Views
  • 5 replies
  • 0 likes
  • Windows
  • 798 Views
  • 5 replies
  • 0 likes

Search is broken

It should be possible to search for querys that are not perfectly correct but, in a sense, still are. Example (in swedish): Search: "inatt jag drömde" -> top hit: "Partiet - Inatt jag drömde" (well ofc, this is a perfect match but with less than 100k...

  • Newbie
  • It should be possible to search for querys that are not perfectly correct but, in a sense, still are. Example (in swedish):   Search: "inatt jag drömde"   -> top hit: "Par...
  • 220 Views
  • 0 replies
  • 0 likes
  • Windows
  • 220 Views
  • 0 replies
  • 0 likes

Solved!! Radio based on playlist

I've built up playlists according to genres, and when I click on 'start radio' I expect Spotify to play music from that genre but it doesn't; what it does instead is play music from random genres. Is this a bug?

  • Visitor
  • I've built up playlists according to genres, and when I click on 'start radio' I expect Spotify to play music from that genre but it doesn't; what it does instead is play music from random genres. Is...
  • llungboy
  • Newbie
  • 13201 Views
  • 6 replies
  • 0 likes
  • Windows
  • 13201 Views
  • 6 replies
  • 0 likes

Solved!! Where is Discover tab?

Hello, Today, when I've typed premium code, I've seen that "Discover" option disappeared. Why?

  • Newbie
  • Hello,    Today, when I've typed premium code, I've seen that "Discover" option disappeared.   Why?
  • dinomight
  • Spotify Star
  • 1045 Views
  • 1 replies
  • 0 likes
  • Windows
  • 1045 Views
  • 1 replies
  • 0 likes

Solved!! list by topic is greyed out on this forum

What it says: If I log out each topic is listed as it should be, but if I log in I get every individual post listed without the option of changing to anything more digestible.

  • Gig Goer
  • What it says:   If I log out each topic is listed as it should be, but if I log in I get every individual post listed without the option of changing to anything more digestible.   &...
  • StevenR
  • Roadie
  • 313 Views
  • 3 replies
  • 0 likes
  • Windows
  • 313 Views
  • 3 replies
  • 0 likes

update 0.9.12.10 - embedded button half repaired

Just got the update 0.9.12.10 - the embedded button is working back BUT if it plays endividual track, it doesn't open in the desktop the album or the playlist where the track comes from. http://www.soundofus.com

  • Spotify Star
  • Spotify Star
  • Just got the update 0.9.12.10 - the embedded button is working back BUT if it plays endividual track, it doesn't open in the desktop the album or the playlist where the track comes from.   h...
  • pio4000
  • Casual Listener
  • 440 Views
  • 3 replies
  • 0 likes
  • Windows
  • 440 Views
  • 3 replies
  • 0 likes

Solved!! Missing Activity Bar

For several months now I have been unable to see what any of the people I am following are listening to. I have tried a number of things - reinstalling, looking through the forums, looking through settings, waiting for update after update in blind fa...

  • Casual Listener
  • For several months now I have been unable to see what any of the people I am following are listening to. I have tried a number of things - reinstalling, looking through the forums, looking through se...
  • dinomight
  • Spotify Star
  • 1153 Views
  • 3 replies
  • 0 likes
  • Windows
  • 1153 Views
  • 3 replies
  • 0 likes