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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84213 Views

40 replies

68 likes

  • 84213 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798653 Views

505 replies

64 likes

  • 798653 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24601 Views

26 replies

7 likes

  • 24601 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3105 Views

0 replies

4 likes

  • 3105 Views
  • 0 replies
  • 4 likes

Solved!! a deinstall not possible and error code 17!

After i updated Spotify 26.01.2017 I couldn't start it anymore. Then i tried to deinstall it, but that wasn't possible. It gets only stuck in the "deinstall process"! I have tried the safe mode thing, but it didn't work too. Can someone please help m...

Casual Listener

After i updated Spotify 26.01.2017 I couldn't start it anymore. Then i tried to deinstall it, but that wasn't possible. It gets only stuck in the "deinstall process"! I have tried the safe mode thing...

idyllicunicorn

Newbie

999 Views

3 replies

1 likes

Windows
  • 999 Views
  • 3 replies
  • 1 likes

Not remembering history

Spotify Windows is not remembering my history. Instead, everytime I open it in Windows, the same song keeps appearing as the last song that I played. This is some kind of bug

Roadie

Spotify Windows is not remembering my history. Instead, everytime I open it in Windows, the same song keeps appearing as the last song that I played. This is some kind of bug

378 Views

0 replies

1 likes

Windows
  • 378 Views
  • 0 replies
  • 1 likes

Consistently documenting keyboard shortcuts, Ctrl+Shift+C copy Spotify URI

There's a hint popup about using Ctrl+Shift+C to copy a Spotify URI to the keyboard, but this isn't mentioned anywhere else in the UI (eg. the obvious choice of it being a window menu selection). Help "keyboard shortcuts" gives a list (https://suppor...

Regular

There's a hint popup about using Ctrl+Shift+C to copy a Spotify URI to the keyboard, but this isn't mentioned anywhere else in the UI (eg. the obvious choice of it being a window menu selection). &n...

442 Views

0 replies

1 likes

Windows
  • 442 Views
  • 0 replies
  • 1 likes

Superuser Contribution Problem Local Files

Hi, everyone I'm having a problem with the music that I have in my local files.I have like 1000 songs in my local sources (sources that I specified in Spotify app) but my local files view only shows like 700.I checked that my files were mp3 (the most...

Casual Listener

Hi, everyone 🙂 I'm having a problem with the music that I have in my local files. I have like 1000 songs in my local sources (sources that I specified in Spotify app)  but my local files...

1283115001

Casual Listener

519 Views

2 replies

0 likes

Windows
  • 519 Views
  • 2 replies
  • 0 likes

Superuser Contribution sound quality

do you apreciate any change of sound quality enabling and disabling the switch of streaming in high quality in preferences?

Newbie

do you apreciate any change of sound quality enabling and disabling the switch of streaming in high quality in preferences?

Maria_B

Moderator

442 Views

1 replies

0 likes

Windows
  • 442 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desktop player says offline, won't play. (but I'm connected)

Hello... I use premium... the player on my desktop is saying it's offline and will not play. But I'm connected and the internet is working fine. I'm listening now on the web player. Any help/reasons would be great! Already restarted and reinstalled.....

Casual Listener

Hello...   I use premium... the player on my desktop is saying it's offline and will not play. But I'm connected and the internet is working fine. I'm listening now on the web player. 😞 ...

Maria_B

Moderator

522 Views

1 replies

0 likes

Windows
  • 522 Views
  • 1 replies
  • 0 likes

[desktop] reducing the size of the thumbnails while making a search?

Hi !When i run a search of playlists or albums in the windows desktop app, the thumbnails are displayed very large despite the fact I zoomed out 2 times :Previously, they were displayed smaller and the browsing between a list of 10 or 20 playlists/al...

Roadie

Hi ! When i run a search of playlists or albums in the windows desktop app, the thumbnails are displayed very large despite the fact I zoomed out 2 times : Previously, they were displayed small...

534 Views

0 replies

1 likes

Windows
  • 534 Views
  • 0 replies
  • 1 likes

keine songs am PC verfügbar

Ich habe mir die app am PC heruntergeladen und es sind leider keine songs verfügbar warum?

Newbie

Ich habe mir die app am PC heruntergeladen und es sind leider keine songs verfügbar  warum?

272 Views

0 replies

0 likes

Windows
  • 272 Views
  • 0 replies
  • 0 likes

PC playlist songs not ALL available on mobile

Howdy, I have checked the download box for one of my playlists filled with my local files, I believe that worked fine.The issue i am having is that not all of those local file songs downloaded are available for streaming on my mobile app, most of the...

Newbie

Howdy,   I have checked the download box for one of my playlists filled with my local files, I believe that worked fine. The issue i am having is that not all of those local file songs downlo...

291 Views

0 replies

0 likes

Windows
  • 291 Views
  • 0 replies
  • 0 likes

Solved!! Sharing to Facebook

I seem to not be able to share to Facebook what I am playing. I used to be very easy: just click on Share in the "..." area and there it goes. Recenlty it seems Spotify has changed the interface and when you click on Share, up pops a social media pic...

Casual Listener

I seem to not be able to share to Facebook what I am playing. I used to be very easy: just click on Share in the "..." area and there it goes.  Recenlty it seems Spotify has changed the interfac...

MattSuda

Spotify Star

2286 Views

3 replies

0 likes

Windows
  • 2286 Views
  • 3 replies
  • 0 likes

Solved!! Can't share

I was until now able to share an idividual song to facebook by right clicking on the song which opened a box from which I selected facebook and it was shared, wonderful. Now when I right click the song It opens up a box that says share link to clipbo...

Regular

 I was until now able to share an idividual song to facebook by right clicking on the song which opened a box from which I selected facebook and it was shared, wonderful. Now when I right click ...

MattSuda

Spotify Star

18205 Views

12 replies

0 likes

Windows
  • 18205 Views
  • 12 replies
  • 0 likes

Does not play new song if song is removed after start

Basically:Start/restart Spotify. It has song A selected from last playlist (top song in my case). I listen to A and decide to remove it. B is now top song on it's place. A is still playing. I try to play B instead but pressing play/stop only affects ...

Casual Listener

Basically: Start/restart Spotify. It has song A selected from last playlist (top song in my case). I listen to A and decide to remove it. B is now top song on it's place. A is still playing. I try t...

kushzei

Casual Listener

471 Views

1 replies

0 likes

Windows
  • 471 Views
  • 1 replies
  • 0 likes

Friend feed not showing my friends

I previously had a problem where my Friend Feed didn't load at all and today Spotify Support helped me to change to account where Friend Feed was working just fine at the start. I'm using Facebook linked profile and I think this new problem started a...

Newbie

I previously had a problem where my Friend Feed didn't load at all and today Spotify Support helped me to change to account where Friend Feed was working just fine at the start. I'm using Facebook li...

391 Views

0 replies

1 likes

Windows
  • 391 Views
  • 0 replies
  • 1 likes

Start playing music on desktop app, then randomly will play from phone instead.

As the lengthy title states, the Spotify player is behaving strangely. I start playing music on my desktop computer (Windows 7). Then, randomly, it'll start playing the music on my android phone (Nougat)! Sometimes it'll play from both computer and p...

Regular

As the lengthy title states, the Spotify player is behaving strangely. I start playing music on my desktop computer (Windows 7). Then, randomly, it'll start playing the music on my android phone (Nou...

303 Views

0 replies

1 likes

Windows
  • 303 Views
  • 0 replies
  • 1 likes

2 issues

First issue is that nobody can find my account on spotify or any of my playlists. Second issue is that when I close out of Spotify the border remains. sometimes when I click on things in the app nothing happens i have to click on them multiple times....

Newbie

First issue is that nobody can find my account on spotify or any of my playlists.  Second issue is that when I close out of Spotify the border remains. sometimes when I click on things in the a...

Sebasty

Community Legend

453 Views

1 replies

0 likes

Windows
  • 453 Views
  • 1 replies
  • 0 likes

Superuser Contribution Danish s*x toy ad on Spotify!?

Dear Spotify, Don't distribute s*x toy ads, not even if the account's age is 18+. I don't need to explain why. Just remove them.(The specific ad I'm talking about is from "Orion-erotik") Thanks in advance.Simon.

Regular

Dear Spotify,   Don't distribute s*x toy ads, not even if the account's age is 18+.  I don't need to explain why. Just remove them. (The specific ad I'm talking about is from "Orion-ero...

Erika

Roadie

1109 Views

8 replies

0 likes

Windows
  • 1109 Views
  • 8 replies
  • 0 likes

deleting & hiding local files

how do you delete local files from a source you opened and can you hide songs from local files while showing others from another source

Casual Listener

how do you delete local files from a source you opened and can you hide songs from local files while showing others from another source

360 Views

0 replies

0 likes

Windows
  • 360 Views
  • 0 replies
  • 0 likes

Re: Inbox and messages

Haha, thats funny, decided to take a look in here once again and found your message right on the bottom. turns out that the comment was made by ME. I just tried to access it via my profile and got a "The message you are trying to access is not availa...

Music Fan

Haha, thats funny, decided to take a look in here once again and found your message right on the bottom. turns out that the comment was made by ME.   I just tried to access it via my profile a...

329 Views

0 replies

3 likes

  • 329 Views
  • 0 replies
  • 3 likes

Re: Inbox and messages

As far as I know Deezer is the only one that has anything social. I had just left Deezer because they really hadn't done any other development on social in the 1+ year I was there and swithed to a family subscription on Spotify for about a week when ...

Music Fan

As far as I know Deezer is the only one that has anything social. I had just left Deezer because they really hadn't done any other development on social in the 1+ year I was there and swithed to&nbsp...

322 Views

0 replies

5 likes

  • 322 Views
  • 0 replies
  • 5 likes

Re: Inbox and messages

I made a screenshot of the deleted message:

Regular

I made a screenshot of the deleted message:

4187 Views

0 replies

16 likes

  • 4187 Views
  • 0 replies
  • 16 likes