Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • ipanasenko
  • Newbie
  • 50791 Views
  • 77 replies
  • 27 likes
  • 50791 Views
  • 77 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • rednblu
  • Roadie
  • 76344 Views
  • 271 replies
  • 21 likes
  • 76344 Views
  • 271 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5359 Views
  • 1 replies
  • 6 likes
  • 5359 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145515 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145515 Views
  • 0 replies
  • 26 likes

Re: Inbox and messages

@elliott_diaz, looks like you're in the Daily Mix section of Spotify. I believe the shuffle and repeat toggle buttons only appear in a normal playlist, not in a Daily Mix or Radio Station. If you play a regular playlist, the repeat button should come...

  • Casual Listener
  • @elliott_diaz, looks like you're in the Daily Mix section of Spotify. I believe the shuffle and repeat  toggle buttons only appear in a normal playlist, not in a Daily Mix or Radio Station....
  • 162 Views
  • 0 replies
  • 1 likes
  • 162 Views
  • 0 replies
  • 1 likes

Re: Inbox and messages

What has happened to the `repeat one` to repeat the current track button? My most used feature is not apparent anywhere on the desktop client

  • Casual Listener
  • What has happened to the `repeat one` to repeat the current track button?   My most used feature is not apparent anywhere on the desktop client
  • 256 Views
  • 4 replies
  • 0 likes
  • 256 Views
  • 4 replies
  • 0 likes

Re: Inbox and messages

Please don't hijack this thread - it is supposed to remain on the topic of the loss of the Inbox, messages and notifications. (btw, my desktop client still has the repeat buttons (as of today, 21 Mar 17).

  • Regular
  • Please don't hijack this thread - it is supposed to remain on the topic of the loss of the Inbox, messages and notifications.   (btw, my desktop client still has the repeat buttons (as of toda...
  • 226 Views
  • 0 replies
  • 4 likes
  • 226 Views
  • 0 replies
  • 4 likes

CD drive error(without cd) when the Spotify open

CD drive error(without cd) when the Spotify open, someone had the same error? The window don't close, and the window shutdown just when the Spotify is closed. Any help?

  • Newbie
  • CD drive error(without cd) when the Spotify open, someone had the same error? The window don't close, and the window shutdown just when the Spotify is closed. Any help?
  • Hubo
  • Community Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • Windows
  • 250 Views
  • 1 replies
  • 0 likes

Re: Inbox and messages

At the very least, a sincere response from Spotify would do wonders.

  • Music Fan
  • At the very least, a sincere response from Spotify would do wonders.
  • 120 Views
  • 0 replies
  • 0 likes
  • 120 Views
  • 0 replies
  • 0 likes

Re: Inbox and messages

Hey, Rorey. It's actually kind of cool that the team at Spotify is scouring inboxes and drop-shipping a playlist into their account. That's the sort of above and beyond-type of thing I'm used to with the Spotify brand. But how much effort is now bein...

  • Casual Listener
  • Hey, Rorey. It's actually kind of cool that the team at Spotify is scouring inboxes and drop-shipping a playlist into their account. That's the sort of above and beyond-type of thing I'm used to with...
  • 155 Views
  • 0 replies
  • 2 likes
  • 155 Views
  • 0 replies
  • 2 likes

Friends Feed is not working! Running latest version of spotify 1.0.50

For a week now the friends feed is not working! It just shows:" See what your friends are playing.Find friends". I have logged in and out of spotify, followed and unfollowed all my friends and connected the account to facebook. And I have tried unins...

  • Newbie
  • For a week now the friends feed is not working! It just shows:" See what your friends are playing.Find friends". I have logged in and out of spotify, followed and unfollowed all my friends and c...
  • 223 Views
  • 0 replies
  • 1 likes
  • Windows
  • 223 Views
  • 0 replies
  • 1 likes

Play music

I cant navigate to figure how to play music. I can log-in to my account, but cant (appparently) log-in to play my playlists, etc. on my windows 10 laptop? I can play music etc. with same account log-in info, on my android smartphone, but not my Sony ...

  • Casual Listener
  • I cant navigate to figure how to play music. I can log-in to my account, but cant (appparently) log-in to play my playlists, etc. on my windows 10 laptop? I can play music etc. with same account log-...
  • 175 Views
  • 0 replies
  • 0 likes
  • Windows
  • 175 Views
  • 0 replies
  • 0 likes

Saved Albums Keep Skipping To Track 1

Since update:I double tap on a track on a saved album and no matter which track I click on, the player plays track 1. I can manually hit skip to skip to next song but double clicking does not work. Windows 7 and Windows 10 confirmed

  • Casual Listener
  • Since update: I double tap on a track on a saved album and no matter which track I click on, the player plays track 1. I can manually hit skip to skip to next song but double clicking does not wor...
  • unseenlarks
  • Roadie
  • 239 Views
  • 1 replies
  • 1 likes
  • Windows
  • 239 Views
  • 1 replies
  • 1 likes

Bad image error- can't play or install spotify

Hi Spotify stopped working on my Windows 8 PC. I reinstalled and it won't even install. I get the error message -Spotify.exe - Bad Image. C:Windows/system32/credui.dll is either not designed to run on windows or it contains an error. Try installing t...

  • Newbie
  • Hi Spotify stopped working on my Windows 8 PC. I reinstalled and it won't even install. I get the error message - Spotify.exe - Bad Image. C:Windows/system32/credui.dll is either not designed to run...
  • DownrightSL
  • Regular
  • 4167 Views
  • 1 replies
  • 0 likes
  • Windows
  • 4167 Views
  • 1 replies
  • 0 likes

Spotify app won't open Windows 7

Hi, I've been struggling to open my Spotify app for my laptop. My laptop recently automatically installed the update for the Spotify app but it wouldn't open. I thought I had to restart the laptop to get it to work but that didn't help. I then uninst...

  • Casual Listener
  • Hi,   I've been struggling to open my Spotify app for my laptop.   My laptop recently automatically installed the update for the Spotify app but it wouldn't open. I thought I had to res...
  • DownrightSL
  • Regular
  • 2399 Views
  • 3 replies
  • 0 likes
  • Windows
  • 2399 Views
  • 3 replies
  • 0 likes

Solved!! Play button does not work

I recently became a Premium member and I started to get a problem on my Spotify desktop application. I noticed that the play button does not work properly. When I select a song to play, besides the first one, the play button will always play the firs...

  • Casual Listener
  • I recently became a Premium member and I started to get a problem on my Spotify desktop application. I noticed that the play button does not work properly. When I select a song to play, besides the f...
  • syorange3
  • Casual Listener
  • 6102 Views
  • 3 replies
  • 0 likes
  • Windows
  • 6102 Views
  • 3 replies
  • 0 likes

Solved!! pause/fade outs between songs

I hope you guys can help me out. I noticed, and find it very annoyning, when spotify automatically puts pauses/fade outs between songs of live recorded concerts (e.a. Moderat) and other "mix-cd's". Is there any way to do something about this? Thanks ...

  • Newbie
  • I hope you guys can help me out. I noticed, and find it very annoyning, when spotify automatically puts pauses/fade outs between songs of live recorded concerts (e.a. Moderat) and other "mix-cd's". I...
  • DownrightSL
  • Regular
  • 1927 Views
  • 1 replies
  • 0 likes
  • Windows
  • 1927 Views
  • 1 replies
  • 0 likes

Desktop player screams static after playing ad

I was playing Depeche Mode's new album on my desktop while reading stuff online, when an ad came on. Don't remember what it was for, but right after the ad concluded there was this incredibly loud screetching noise that sounded like radio static. My ...

  • Newbie
  • I was playing Depeche Mode's new album on my desktop while reading stuff online, when an ad came on. Don't remember what it was for, but right after the ad concluded there was this incredibly loud sc...
  • 287 Views
  • 0 replies
  • 0 likes
  • Windows
  • 287 Views
  • 0 replies
  • 0 likes

How can i remove a Spotify Connect Hama device

I connectect my Android Phone with a Hama device via Spotify Connect once. Now it's listed in my device list alle the time. I can't find the device in my "Offline" list on the Spotify Website.Is there a way to remove it?

  • Newbie
  • I connectect my Android Phone with a Hama device via Spotify Connect once. Now it's listed in my device list alle the time. I can't find the device in my "Offline" list on the Spotify Website. Is th...
  • 237 Views
  • 0 replies
  • 0 likes
  • Windows
  • 237 Views
  • 0 replies
  • 0 likes

Volume slider has no impact on volume when using Motu 8pre FireWire interface

Brief description:The slider on the bottom right of the Spotify desktop client can be changed but does not affect the volume. This is noticeable for all states of the slider. Attachment 1 shows the connection diagram. Steps to reproduce this issue:No...

  • Regular
  • Brief description: The slider on the bottom right of the Spotify desktop client can be changed but does not affect the volume. This is noticeable for all states of the slider. Attachment 1 shows the...
  • 282 Views
  • 0 replies
  • 0 likes
  • Windows
  • 282 Views
  • 0 replies
  • 0 likes

Solved!! Spotify crashes randomly

Hey. I use spotify premium on my laptop, with Windows 10. Over the past few days it's been crashing randomly after two or three songs and I have to restart it all over again (doesn't go back to where it was). Can you help me, please? It's kind of ann...

  • Regular
  • Hey. I use spotify premium on my laptop, with Windows 10. Over the past few days it's been crashing randomly after two or three songs and I have to restart it all over again (doesn't go back to where...
  • clramalhao
  • Regular
  • 993 Views
  • 2 replies
  • 0 likes
  • Windows
  • 993 Views
  • 2 replies
  • 0 likes

Re: Inbox and messages

We don't want a playlist, we want to be able to share songs again. Why is that so hard to understand?

  • Visitor
  • We don't want a playlist, we want to be able to share songs again. Why is that so hard to understand?
  • 330 Views
  • 0 replies
  • 7 likes
  • 330 Views
  • 0 replies
  • 7 likes