Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83877 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
795521 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
23880 Views
25 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
So I tried to add my complete history to a playlist. When i tried doing it with the Strg+A command to select all songs spotify wouldnt add it to the playlist. So i had to select them all manually to do it. That was pretty annoying for me. Exspecially...
So I tried to add my complete history to a playlist. When i tried doing it with the Strg+A command to select all songs spotify wouldnt add it to the playlist. So i had to select them all manually to ...
308 Views
0 replies
0 likes
I have not found a way while searching for a way to view the messages from my old inbox. edit: I know the inbox has been removed as a feature
I have not found a way while searching for a way to view the messages from my old inbox. edit: I know the inbox has been removed as a feature
Not applicable
3575 Views
3 replies
2 likes
My Czech Spotify has a broken translation for "Další v pořadí". As you can see in the attachment, there is extra " " (HTML hard space character). There might be more - this is the one I noticed.
My Czech Spotify has a broken translation for "Další v pořadí". As you can see in the attachment, there is extra " " (HTML hard space character). There might be more - this is the one I noti...
Spotify Star
414 Views
1 replies
0 likes
I've had this problem in the past but it has been happening a lot more this week. I have some folders with .mp3s in them and I've been playing them just fine for months now with Spotify, but sometimes they will become unavailable randomly when I open...
I've had this problem in the past but it has been happening a lot more this week. I have some folders with .mp3s in them and I've been playing them just fine for months now with Spotify, but sometime...
Newbie
842 Views
2 replies
1 likes
songs from local library i added to my playlists are disappearing and not recognized, why ????????????????? thats why we should be able to drag and drop, this is so annoying while adding 50 songs and realizing some of them didnt get through, then hav...
songs from local library i added to my playlists are disappearing and not recognized, why ????????????????? thats why we should be able to drag and drop, this is so annoying while adding 50 ...
Music Fan
2159 Views
2 replies
0 likes
Hi, My current Discover Weekly playlist contains music by a band that has been known to celebrate nazis. I have no idea how my music I've been listening to could add up to that recommendation and I wonder if it's possible to remove that track from th...
Hi, My current Discover Weekly playlist contains music by a band that has been known to celebrate nazis. I have no idea how my music I've been listening to could add up to that recommendatio...
Casual Listener
512 Views
2 replies
1 likes
Having a new problem where when I click on saved songs it starts playing a different song, and I have to manually skip through until I get what I want. This only happens with saved songs and after some investigation I worked out that the problem is a...
Having a new problem where when I click on saved songs it starts playing a different song, and I have to manually skip through until I get what I want. This only happens with saved songs and after so...
Casual Listener
1061 Views
3 replies
1 likes
Hello, I'm attempting to troubleshoot why some of my offline songs won't play,and one of the checks is to see if you have >3,333 songs downloaded on one device. However, I don't know where either on my spotify local install or on the web account to s...
Hello, I'm attempting to troubleshoot why some of my offline songs won't play,and one of the checks is to see if you have >3,333 songs downloaded on one device. However, I don't kno...
Casual Listener
532 Views
2 replies
0 likes
was the feature of "recommended songs" removed? I cannot access it anymore. is there a way for me to get it back? i'm using the desktop app and windows.
was the feature of "recommended songs" removed? I cannot access it anymore. is there a way for me to get it back? i'm using the desktop app and windows.
Newbie
624 Views
4 replies
0 likes
I have added files to the folders and added the folders to sync. However they only work for a short period of time. They show up, I can add them to a playlist and sync them to my phone. However next time I start up spotify I need to readd all the fil...
I have added files to the folders and added the folders to sync. However they only work for a short period of time. They show up, I can add them to a playlist and sync them to my phone. However next ...
360 Views
0 replies
1 likes
My DSL is so slow that playing music via streaming causes drop-outs in the audio.I've got a Premium account, using Windows 10, and 1.0.53.758.gde3fc4b2 If I download a playlist but am still connected to the internet, will I get better playback? That ...
My DSL is so slow that playing music via streaming causes drop-outs in the audio. I've got a Premium account, using Windows 10, and 1.0.53.758.gde3fc4b2 If I download a playlist but am stil...
Regular
480 Views
2 replies
0 likes
I'm currently using the Desktop Spotify version on Windows with the Spanish language package. On the Friends Activity side panel, the Label "Actividad de los amigos" (Friends Activity) partially hides the information of the topmost friend. I am curre...
I'm currently using the Desktop Spotify version on Windows with the Spanish language package. On the Friends Activity side panel, the Label "Actividad de los amigos" (Friends Activity) parti...
Community Legend
717 Views
1 replies
2 likes
I recently got a new PC (Windows 10) and downloaded the Spotify player. I have a premium account which I logged in with. Everything works fine except it says I have no saved playlists, songs, artists, albums, stations, etc... Any ideas out there?
I recently got a new PC (Windows 10) and downloaded the Spotify player. I have a premium account which I logged in with. Everything works fine except it says I have no saved playlists, songs, artists...
Spotify Star
406 Views
1 replies
0 likes
hi i have a huge problem about spotify on windows since 2 hours ago i have been trying to install spotify on my pc but when it download complety my pc shows a error window where it show "unavailable to install the neccesary files are downloaded but a...
hi i have a huge problem about spotify on windows since 2 hours ago i have been trying to install spotify on my pc but when it download complety my pc shows a error window where it sho...
Casual Listener
657 Views
3 replies
1 likes
I accidentally pressed on the my music album tab "filter full albums only" and I would like to turn that filter off but I don't know how. I want to see all the albums I've only saved even only one song from that is.
I accidentally pressed on the my music album tab "filter full albums only" and I would like to turn that filter off but I don't know how. I want to see all the albums I've only saved even only one so...
Community Legend
369 Views
1 replies
0 likes
I know this seems to be a big deal right now but I can't find a consistent solution online. Does anyone actually know what's going on? (Right now, if i try to open spotify it doesn't do anything. No warning or alert, just nada. In my task manager it ...
I know this seems to be a big deal right now but I can't find a consistent solution online. Does anyone actually know what's going on? (Right now, if i try to open spotify it doesn't do anything. No ...
Community Legend
9581 Views
3 replies
0 likes
Can anybody help re this? I've installed and re-installed Spotify, I have Premium but any track I download from Spotify doesn't appear in my iTunes on my laptop, even when I've saved the track to my itunes playlist in Spotify
Can anybody help re this? I've installed and re-installed Spotify, I have Premium but any track I download from Spotify doesn't appear in my iTunes on my laptop, even when I've saved the track to my ...
Casual Listener
572 Views
2 replies
0 likes
I already uninstalled and installed and don't resolve...
I already uninstalled and installed and don't resolve...
Spotify Star
805 Views
6 replies
0 likes
I was listening to "Your Daily Mix" today when the song "My Doorbell" by The White Stripes came on. The player said I hadn't saved the song and showed the album was "Get Behind Me Satan". I visited the artist's page and scrolling through I found that...
I was listening to "Your Daily Mix" today when the song "My Doorbell" by The White Stripes came on. The player said I hadn't saved the song and showed the album was "Get Behind Me Satan". I visited t...
266 Views
0 replies
0 likes
Last January I put my desktop in storage as we started to remodel our house.I soon noticed on my iPhone playlists that many of my songs that I had added to playlists from my own CD's were greyed out.When I clicked on these songs, I got a message that...
Last January I put my desktop in storage as we started to remodel our house. I soon noticed on my iPhone playlists that many of my songs that I had added to playlists from my own CD's were greyed ou...
330 Views
0 replies
0 likes
