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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

82378 Views

40 replies

68 likes

  • 82378 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

783911 Views

503 replies

64 likes

  • 783911 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

blabla200

Visitor

20289 Views

20 replies

6 likes

  • 20289 Views
  • 20 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2907 Views

0 replies

4 likes

  • 2907 Views
  • 0 replies
  • 4 likes

[All platforms] Discover Weekly playlist contains offensive music

Hi, My current Discover Weekly playlist contains music by a band that has been known to celebrate nazis. I have no idea how my music I've been listening to could add up to that recommendation and I wonder if it's possible to remove that track from th...

Casual Listener

Hi,   My current Discover Weekly playlist contains music by a band that has been known to celebrate nazis. I have no idea how my music I've been listening to could add up to that recommendatio...

NinjaSE

Casual Listener

506 Views

2 replies

1 likes

Windows
  • 506 Views
  • 2 replies
  • 1 likes

Solved!! Wrong Songs Playing When Selected (Sorting Bug)

Having a new problem where when I click on saved songs it starts playing a different song, and I have to manually skip through until I get what I want. This only happens with saved songs and after some investigation I worked out that the problem is a...

Music Fan

Having a new problem where when I click on saved songs it starts playing a different song, and I have to manually skip through until I get what I want. This only happens with saved songs and after so...

mtopp24

Casual Listener

1045 Views

3 replies

1 likes

Windows
  • 1045 Views
  • 3 replies
  • 1 likes

where can I see how many offline songs I have downloaded?

Hello, I'm attempting to troubleshoot why some of my offline songs won't play,and one of the checks is to see if you have >3,333 songs downloaded on one device. However, I don't know where either on my spotify local install or on the web account to s...

Casual Listener

Hello,   I'm attempting to troubleshoot why some of my offline songs won't play,and one of the checks is to see if you have >3,333 songs downloaded on one device.  However, I don't kno...

chriszani

Casual Listener

526 Views

2 replies

0 likes

Windows
  • 526 Views
  • 2 replies
  • 0 likes

recommended songs

was the feature of "recommended songs" removed? I cannot access it anymore. is there a way for me to get it back? i'm using the desktop app and windows.

Regular

was the feature of "recommended songs" removed? I cannot access it anymore. is there a way for me to get it back? i'm using the desktop app and windows.

Xaw13

Newbie

622 Views

4 replies

0 likes

Windows
  • 622 Views
  • 4 replies
  • 0 likes

Local files won't sync

I have added files to the folders and added the folders to sync. However they only work for a short period of time. They show up, I can add them to a playlist and sync them to my phone. However next time I start up spotify I need to readd all the fil...

Casual Listener

I have added files to the folders and added the folders to sync. However they only work for a short period of time. They show up, I can add them to a playlist and sync them to my phone. However next ...

356 Views

0 replies

1 likes

Windows
  • 356 Views
  • 0 replies
  • 1 likes

Slow DSL - will downloaded playlist solve streaming drop-outs?

My DSL is so slow that playing music via streaming causes drop-outs in the audio.I've got a Premium account, using Windows 10, and 1.0.53.758.gde3fc4b2 If I download a playlist but am still connected to the internet, will I get better playback? That ...

Regular

My DSL is so slow that playing music via streaming causes drop-outs in the audio. I've got a Premium account, using Windows 10, and 1.0.53.758.gde3fc4b2   If I download a playlist but am stil...

UprightPlayer

Regular

479 Views

2 replies

0 likes

Windows
  • 479 Views
  • 2 replies
  • 0 likes

[Bug] Part of Friends Activity is hidden

I'm currently using the Desktop Spotify version on Windows with the Spanish language package. On the Friends Activity side panel, the Label "Actividad de los amigos" (Friends Activity) partially hides the information of the topmost friend. I am curre...

Casual Listener

I'm currently using the Desktop Spotify version on Windows with the Spanish language package.   On the Friends Activity side panel, the Label "Actividad de los amigos" (Friends Activity) parti...

Sebasty

Community Legend

713 Views

1 replies

2 likes

Windows
  • 713 Views
  • 1 replies
  • 2 likes

New PC - No content

I recently got a new PC (Windows 10) and downloaded the Spotify player. I have a premium account which I logged in with. Everything works fine except it says I have no saved playlists, songs, artists, albums, stations, etc... Any ideas out there?

Newbie

I recently got a new PC (Windows 10) and downloaded the Spotify player. I have a premium account which I logged in with. Everything works fine except it says I have no saved playlists, songs, artists...

MattSuda

Spotify Star

404 Views

1 replies

0 likes

Windows
  • 404 Views
  • 1 replies
  • 0 likes

my pc doesnt allow install spotify

hi i have a huge problem about spotify on windows since 2 hours ago i have been trying to install spotify on my pc but when it download complety my pc shows a error window where it show "unavailable to install the neccesary files are downloaded but a...

Casual Listener

hi    i have a huge problem about spotify on windows since 2 hours ago i have been trying to install spotify on my pc but when it download complety my pc shows a error window where it sho...

juan_daniel96

Casual Listener

646 Views

3 replies

1 likes

Windows
  • 646 Views
  • 3 replies
  • 1 likes

My music album filter

I accidentally pressed on the my music album tab "filter full albums only" and I would like to turn that filter off but I don't know how. I want to see all the albums I've only saved even only one song from that is.

Newbie

I accidentally pressed on the my music album tab "filter full albums only" and I would like to turn that filter off but I don't know how. I want to see all the albums I've only saved even only one so...

Sebasty

Community Legend

366 Views

1 replies

0 likes

Windows
  • 366 Views
  • 1 replies
  • 0 likes

Spotify won't open/launch?

I know this seems to be a big deal right now but I can't find a consistent solution online. Does anyone actually know what's going on? (Right now, if i try to open spotify it doesn't do anything. No warning or alert, just nada. In my task manager it ...

Newbie

I know this seems to be a big deal right now but I can't find a consistent solution online. Does anyone actually know what's going on? (Right now, if i try to open spotify it doesn't do anything. No ...

Sebasty

Community Legend

9577 Views

3 replies

0 likes

Windows
  • 9577 Views
  • 3 replies
  • 0 likes

Solved!! Spotify track not appearing in itunes playlist on itunes on laptop

Can anybody help re this? I've installed and re-installed Spotify, I have Premium but any track I download from Spotify doesn't appear in my iTunes on my laptop, even when I've saved the track to my itunes playlist in Spotify

Casual Listener

Can anybody help re this? I've installed and re-installed Spotify, I have Premium but any track I download from Spotify doesn't appear in my iTunes on my laptop, even when I've saved the track to my ...

Pageysa1

Casual Listener

567 Views

2 replies

0 likes

Windows
  • 567 Views
  • 2 replies
  • 0 likes

The spotify friends feed don't appear

I already uninstalled and installed and don't resolve...

Casual Listener

I already uninstalled and installed and don't resolve...

MauriceMV

Spotify Star

799 Views

6 replies

0 likes

Windows
  • 799 Views
  • 6 replies
  • 0 likes

Some songs are saved in "Your Music" but when I visit the artist's page they aren't saved

I was listening to "Your Daily Mix" today when the song "My Doorbell" by The White Stripes came on. The player said I hadn't saved the song and showed the album was "Get Behind Me Satan". I visited the artist's page and scrolling through I found that...

Casual Listener

I was listening to "Your Daily Mix" today when the song "My Doorbell" by The White Stripes came on. The player said I hadn't saved the song and showed the album was "Get Behind Me Satan". I visited t...

265 Views

0 replies

0 likes

Windows
  • 265 Views
  • 0 replies
  • 0 likes

Lost my own music

Last January I put my desktop in storage as we started to remodel our house.I soon noticed on my iPhone playlists that many of my songs that I had added to playlists from my own CD's were greyed out.When I clicked on these songs, I got a message that...

Music Fan

Last January I put my desktop in storage as we started to remodel our house. I soon noticed on my iPhone playlists that many of my songs that I had added to playlists from my own CD's were greyed ou...

328 Views

0 replies

0 likes

Windows
  • 328 Views
  • 0 replies
  • 0 likes

Error Code 57

Upon launching spotifysetup.exe, the installer works for about 3 seconds before giving a popup saying that it can't downlaod Spotify, and to click OK to download in browser. Then gives error code 57 I've tried restarting, I've tried safe-mode, I've t...

Casual Listener

Upon launching spotifysetup.exe, the installer works for about 3 seconds before giving a popup saying that it can't downlaod Spotify, and to click OK to download in browser. Then gives error code 57 ...

BKMurder101

Casual Listener

5936 Views

3 replies

1 likes

Windows
  • 5936 Views
  • 3 replies
  • 1 likes

PS3 and Windows app communication issue

Hi guys. I'm having a very annoying problem every time I want to control Spotify on my PS3 from my Windows 10 laptop. My PS3 is there in the "other devices" menu so when I select it it starts playing well like three or four songs until it just stops ...

Newbie

Hi guys. I'm having a very annoying problem every time I want to control Spotify on my PS3 from my Windows 10 laptop. My PS3 is there in the "other devices" menu so when I select it it starts playing...

312 Views

0 replies

0 likes

Windows
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  • 0 replies
  • 0 likes

Re: Inbox and messages

thanks for sharing this, I knew there had to be a real "monetary" reason and this is totally it! Facebook is trying to cram messenger down everyone's throat and this is just another step. Making us go outside of spotify app to share songs and content...

Visitor

thanks for sharing this, I knew there had to be a real "monetary" reason and this is totally it! Facebook is trying to cram messenger down everyone's throat and this is just another step. Making us g...

283 Views

0 replies

5 likes

  • 283 Views
  • 0 replies
  • 5 likes

Re: Inbox and messages

Spotify, THIS IS A HUGE MISTAKE. Honestly the lower user engagement clearly came from you not knowing how to do a basic messaging inbox. This was by far my favorite feature and I have honestly lost touch with friends who love music as much as I do as...

Newbie

Spotify,   THIS IS A HUGE MISTAKE. Honestly the lower user engagement clearly came from you not knowing how to do a basic messaging inbox. This was by far my favorite feature and I have honest...

180 Views

8 replies

6 likes

  • 180 Views
  • 8 replies
  • 6 likes

Can't unfollow playlist

Hi! With version 1.0.53.758.gde3fc4b2 seems to be impossible to unfollow playlist. The option is in mouse menu, but nothing happens. Wild Guess: username has changed and the original playlist does not exist. The playlist is 'Finland Top 50'. Original...

Roadie

Hi!  With version 1.0.53.758.gde3fc4b2 seems to be impossible to unfollow playlist. The option is in mouse menu, but nothing happens. Wild Guess: username has changed and the original playlist d...

Sebasty

Community Legend

1016 Views

1 replies

1 likes

Windows
  • 1016 Views
  • 1 replies
  • 1 likes