Help Wizard
Step 1
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Solved by myself: I deactivated the hardware boost, and now it works!
_______________________________________
Brief description of the issue: Spotify doesn't start properly, there's just a black screen with some options at the top, but these don't help me in any way
Steps to reproduce the issue:
- I installed Spotify with the Spotify Setup.exe
- Then I started Spotify
What steps you’ve tried already: Reinstalling
Your device and operating system: Win 10 64 bit
Type of Spotify account you have (Free/ Premium): Premium, but didn't get the possiblity to log in
The app version of Spotify you’re using: Current one, don't know the exact number, but problem appeared a few weeks ago as well already
Any screenshots, if they can help to explain your issue: That's all it loads
Thanks in advance!
Leo
Suggested posts
Let's introduce ourselves!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…
Staff / Moderator/ 2 years ago in Social & Random