Announcements

Help Wizard

Step 1

NEXT STEP

Spotify does not start properly (solved)

Spotify does not start properly (solved)

Solved by myself: I deactivated the hardware boost, and now it works!

 

_______________________________________

Brief description of the issue: Spotify doesn't start properly, there's just a black screen with some options at the top, but these don't help me in any way

Steps to reproduce the issue:

  1. I installed Spotify with the Spotify Setup.exe
  2. Then I started Spotify

What steps you’ve tried already: Reinstalling

Your device and operating system: Win 10 64 bit

Type of Spotify account you have (Free/ Premium): Premium, but didn't get the possiblity to log in 

The app version of Spotify you’re using: Current one, don't know the exact number, but problem appeared a few weeks ago as well already

 

Any screenshots, if they can help to explain your issue: That's all it loads

 

JSTkMEI

 

Thanks in advance!

 

Leo

Reply
0 Replies

Suggested posts