Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11441 Views

105 replies

47 likes

  • 11441 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

betterhalf

Casual Listener

1273 Views

13 replies

2 likes

Possible Bug
  • 1273 Views
  • 13 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

earthbound

Regular

3124 Views

38 replies

2 likes

  • 3124 Views
  • 38 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8902 Views

0 replies

4 likes

  • 8902 Views
  • 0 replies
  • 4 likes

Spotify Radio

Is there a way to delete a radio station and make it again? I have one I enjoy but have accidentally "thumbs down" some songs I like. Or maybe there is a way to get them back? Sorry if this is in the wrong section.

Casual Listener

Is there a way to delete a radio station and make it again? I have one I enjoy but have accidentally "thumbs down" some songs I like. Or maybe there is a way to get them back? Sorry if this is in the...

Clipmax

Casual Listener

478 Views

1 replies

0 likes

Windows
  • 478 Views
  • 1 replies
  • 0 likes

Spotify Win7 Pro 64bit, NOT WORKING W T F!

Windows desktop app on Win 7 Pro 64 bit machine, quad core, 8 gigs RAM, checked no driver issues for sound/video. Did the app update recently and now its crapped out. Tried fresh install, multiple times, still nada. Just opens up, spinning wheel of d...

Casual Listener

Windows desktop app on Win 7 Pro 64 bit machine, quad core, 8 gigs RAM, checked no driver issues for sound/video. Did the app update recently and now its crapped out. Tried fresh install, multiple ti...

hkhadim

Casual Listener

1316 Views

1 replies

1 likes

Windows
  • 1316 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify replaces certain local files with similarly titled spotify songs.

WHY would you guys create such a feature but not include the ability to turn it off? This is horrible!!! FIX IT NOW!

Casual Listener

WHY would you guys create such a feature but not include the ability to turn it off? This is horrible!!! FIX IT NOW!

natewillett1996

Casual Listener

674 Views

2 replies

0 likes

Windows
  • 674 Views
  • 2 replies
  • 0 likes

Error code 18 on windows 8.1 HELP ME

Hi, I uninstalled Spotify and tried to download it again for my windows 8.1. I went to the website and got the installer and when the installer is installing the app, it stops and gives error code 18. Does anyone know how to fix this?

Newbie

 Hi, I uninstalled Spotify and tried to download it again for my windows 8.1. I went to the website and got the installer and when the installer is installing the app, it stops and gives error c...

Jacob

Community Legend

490 Views

1 replies

0 likes

Windows
  • 490 Views
  • 1 replies
  • 0 likes

Solved!! a deinstall not possible and error code 17!

After i updated Spotify 26.01.2017 I couldn't start it anymore. Then i tried to deinstall it, but that wasn't possible. It gets only stuck in the "deinstall process"! I have tried the safe mode thing, but it didn't work too. Can someone please help m...

Casual Listener

After i updated Spotify 26.01.2017 I couldn't start it anymore. Then i tried to deinstall it, but that wasn't possible. It gets only stuck in the "deinstall process"! I have tried the safe mode thing...

idyllicunicorn

Newbie

1139 Views

3 replies

1 likes

Windows
  • 1139 Views
  • 3 replies
  • 1 likes

Not remembering history

Spotify Windows is not remembering my history. Instead, everytime I open it in Windows, the same song keeps appearing as the last song that I played. This is some kind of bug

Roadie

Spotify Windows is not remembering my history. Instead, everytime I open it in Windows, the same song keeps appearing as the last song that I played. This is some kind of bug

426 Views

0 replies

1 likes

Windows
  • 426 Views
  • 0 replies
  • 1 likes

Consistently documenting keyboard shortcuts, Ctrl+Shift+C copy Spotify URI

There's a hint popup about using Ctrl+Shift+C to copy a Spotify URI to the keyboard, but this isn't mentioned anywhere else in the UI (eg. the obvious choice of it being a window menu selection). Help "keyboard shortcuts" gives a list (https://suppor...

Regular

There's a hint popup about using Ctrl+Shift+C to copy a Spotify URI to the keyboard, but this isn't mentioned anywhere else in the UI (eg. the obvious choice of it being a window menu selection). &n...

856 Views

0 replies

1 likes

Windows
  • 856 Views
  • 0 replies
  • 1 likes

Superuser Contribution Problem Local Files

Hi, everyone I'm having a problem with the music that I have in my local files.I have like 1000 songs in my local sources (sources that I specified in Spotify app) but my local files view only shows like 700.I checked that my files were mp3 (the most...

Casual Listener

Hi, everyone 🙂 I'm having a problem with the music that I have in my local files. I have like 1000 songs in my local sources (sources that I specified in Spotify app)  but my local files...

1283115001

Casual Listener

621 Views

2 replies

0 likes

Windows
  • 621 Views
  • 2 replies
  • 0 likes

Superuser Contribution sound quality

do you apreciate any change of sound quality enabling and disabling the switch of streaming in high quality in preferences?

Newbie

do you apreciate any change of sound quality enabling and disabling the switch of streaming in high quality in preferences?

Maria_B

Moderator

506 Views

1 replies

0 likes

Windows
  • 506 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desktop player says offline, won't play. (but I'm connected)

Hello... I use premium... the player on my desktop is saying it's offline and will not play. But I'm connected and the internet is working fine. I'm listening now on the web player. Any help/reasons would be great! Already restarted and reinstalled.....

Casual Listener

Hello...   I use premium... the player on my desktop is saying it's offline and will not play. But I'm connected and the internet is working fine. I'm listening now on the web player. 😞 ...

Maria_B

Moderator

630 Views

1 replies

0 likes

Windows
  • 630 Views
  • 1 replies
  • 0 likes

[desktop] reducing the size of the thumbnails while making a search?

Hi !When i run a search of playlists or albums in the windows desktop app, the thumbnails are displayed very large despite the fact I zoomed out 2 times :Previously, they were displayed smaller and the browsing between a list of 10 or 20 playlists/al...

Roadie

Hi ! When i run a search of playlists or albums in the windows desktop app, the thumbnails are displayed very large despite the fact I zoomed out 2 times : Previously, they were displayed small...

590 Views

0 replies

1 likes

Windows
  • 590 Views
  • 0 replies
  • 1 likes

keine songs am PC verfügbar

Ich habe mir die app am PC heruntergeladen und es sind leider keine songs verfügbar warum?

Newbie

Ich habe mir die app am PC heruntergeladen und es sind leider keine songs verfügbar  warum?

321 Views

0 replies

0 likes

Windows
  • 321 Views
  • 0 replies
  • 0 likes

PC playlist songs not ALL available on mobile

Howdy, I have checked the download box for one of my playlists filled with my local files, I believe that worked fine.The issue i am having is that not all of those local file songs downloaded are available for streaming on my mobile app, most of the...

Newbie

Howdy,   I have checked the download box for one of my playlists filled with my local files, I believe that worked fine. The issue i am having is that not all of those local file songs downlo...

335 Views

0 replies

0 likes

Windows
  • 335 Views
  • 0 replies
  • 0 likes

Solved!! Sharing to Facebook

I seem to not be able to share to Facebook what I am playing. I used to be very easy: just click on Share in the "..." area and there it goes. Recenlty it seems Spotify has changed the interface and when you click on Share, up pops a social media pic...

Casual Listener

I seem to not be able to share to Facebook what I am playing. I used to be very easy: just click on Share in the "..." area and there it goes.  Recenlty it seems Spotify has changed the interfac...

MattSuda

Spotify Star

2392 Views

3 replies

0 likes

Windows
  • 2392 Views
  • 3 replies
  • 0 likes

Solved!! Can't share

I was until now able to share an idividual song to facebook by right clicking on the song which opened a box from which I selected facebook and it was shared, wonderful. Now when I right click the song It opens up a box that says share link to clipbo...

Regular

 I was until now able to share an idividual song to facebook by right clicking on the song which opened a box from which I selected facebook and it was shared, wonderful. Now when I right click ...

MattSuda

Spotify Star

18692 Views

12 replies

0 likes

Windows
  • 18692 Views
  • 12 replies
  • 0 likes

Does not play new song if song is removed after start

Basically:Start/restart Spotify. It has song A selected from last playlist (top song in my case). I listen to A and decide to remove it. B is now top song on it's place. A is still playing. I try to play B instead but pressing play/stop only affects ...

Casual Listener

Basically: Start/restart Spotify. It has song A selected from last playlist (top song in my case). I listen to A and decide to remove it. B is now top song on it's place. A is still playing. I try t...

kushzei

Casual Listener

551 Views

1 replies

0 likes

Windows
  • 551 Views
  • 1 replies
  • 0 likes

Friend feed not showing my friends

I previously had a problem where my Friend Feed didn't load at all and today Spotify Support helped me to change to account where Friend Feed was working just fine at the start. I'm using Facebook linked profile and I think this new problem started a...

Newbie

I previously had a problem where my Friend Feed didn't load at all and today Spotify Support helped me to change to account where Friend Feed was working just fine at the start. I'm using Facebook li...

457 Views

0 replies

1 likes

Windows
  • 457 Views
  • 0 replies
  • 1 likes

Start playing music on desktop app, then randomly will play from phone instead.

As the lengthy title states, the Spotify player is behaving strangely. I start playing music on my desktop computer (Windows 7). Then, randomly, it'll start playing the music on my android phone (Nougat)! Sometimes it'll play from both computer and p...

Regular

As the lengthy title states, the Spotify player is behaving strangely. I start playing music on my desktop computer (Windows 7). Then, randomly, it'll start playing the music on my android phone (Nou...

364 Views

0 replies

1 likes

Windows
  • 364 Views
  • 0 replies
  • 1 likes

2 issues

First issue is that nobody can find my account on spotify or any of my playlists. Second issue is that when I close out of Spotify the border remains. sometimes when I click on things in the app nothing happens i have to click on them multiple times....

Newbie

First issue is that nobody can find my account on spotify or any of my playlists.  Second issue is that when I close out of Spotify the border remains. sometimes when I click on things in the a...

Sebasty

Community Legend

539 Views

1 replies

0 likes

Windows
  • 539 Views
  • 1 replies
  • 0 likes

Superuser Contribution Danish s*x toy ad on Spotify!?

Dear Spotify, Don't distribute s*x toy ads, not even if the account's age is 18+. I don't need to explain why. Just remove them.(The specific ad I'm talking about is from "Orion-erotik") Thanks in advance.Simon.

Regular

Dear Spotify,   Don't distribute s*x toy ads, not even if the account's age is 18+.  I don't need to explain why. Just remove them. (The specific ad I'm talking about is from "Orion-ero...

Erika

Roadie

1404 Views

8 replies

0 likes

Windows
  • 1404 Views
  • 8 replies
  • 0 likes