Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2154 Views

0 replies

4 likes

  • 2154 Views
  • 0 replies
  • 4 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151603 Views

83 replies

27 likes

  • 151603 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

139921 Views

294 replies

22 likes

  • 139921 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11319 Views

1 replies

6 likes

  • 11319 Views
  • 1 replies
  • 6 likes

Sharing playlists with friends

Hi there! I've recently sent a public playlist to a friend (whom I'm friends with on Facebook) but Spotify did not notify her that she was sent the playlist. - There was no notification by email or any sort of notification within the desktop app on t...

Casual Listener

Hi there!   I've recently sent a public playlist to a friend (whom I'm friends with on Facebook) but Spotify did not notify her that she was sent the playlist.   - There was no not...

iamnaz

Casual Listener

1494 Views

1 replies

2 likes

Windows
  • 1494 Views
  • 1 replies
  • 2 likes

iPhone 4s Spotify app crashing; music disappearing; redownload process wont save

music randomly deleted off of phone, app crashes everytime it tries to redownload songs, and then it starts over every time i open the app back up. stuck in a loop. I'm not sure if it's my dinosaur iPhone 4s or the Spotify app itself but there seems ...

Casual Listener

music randomly deleted off of phone, app crashes everytime it tries to redownload songs, and then it starts over every time i open the app back up. stuck in a loop.   I'm not sure if it's my d...

439 Views

0 replies

0 likes

Windows
  • 439 Views
  • 0 replies
  • 0 likes

Radio and Daily mix like buttons are on opposite sides

Why are the like/upvote buttons opposite for the radio and daily mixes? Daily mix like is on the left and radio upvote is on the right. It results in a lot accidental liked/disliked songs. Please fix.

Newbie

Why are the like/upvote buttons opposite for the radio and daily mixes? Daily mix like is on the left and radio upvote is on the right. It results in a lot accidental liked/disliked songs. Please fix.

MartinStoichkov

Community Legend

337 Views

1 replies

0 likes

Windows
  • 337 Views
  • 1 replies
  • 0 likes

Solved!! Spotify won't open. No error messages, just does nothing. Can't even uninstall.

When I click to open spotify, my cursor changes into the loading cursor, and that's it. The same thing happens when I try to uninstall spotify. I've tried practically everything from posts similar to mine, but nothing has worked so far. Please help! ...

Casual Listener

When I click to open spotify, my cursor changes into the loading cursor, and that's it. The same thing happens when I try to uninstall spotify. I've tried practically everything from posts similar to...

jmfiola

Casual Listener

21112 Views

5 replies

1 likes

Windows
  • 21112 Views
  • 5 replies
  • 1 likes

Superuser Contribution it wont download properly - says spotify is running

i downloaded it before and it worked, but then it stopped working (wouldn't open) so i deleted it and tried to re-download it. now each time i have tried it says that spotify is already running so it won't work - any suggestions?

Newbie

i downloaded it before and it worked, but then it stopped working (wouldn't open) so i deleted it and tried to re-download it. now each time i have tried it says that spotify is already running so it...

JulianA_Bogota

Roadie

286 Views

1 replies

0 likes

Windows
  • 286 Views
  • 1 replies
  • 0 likes

Solved!! Spotify 1.0.47.13 won't start (windows7)

Hi, Since this weekend my spotify won't start on Windows 7.Can't even uninstall the software. Processes get started but seems to hang and take 25% CPU power constantly. Spotify version: 1.0.47.13.gd8e05b1f Does any one have an idea how to resolve thi...

Casual Listener

Hi,   Since this weekend my spotify won't start on Windows 7. Can't even uninstall the software.   Processes get started but seems to hang and take 25% CPU power constantly.   S...

ruudstraver

Casual Listener

566 Views

1 replies

0 likes

Windows
  • 566 Views
  • 1 replies
  • 0 likes

Solved!! Spotify not launching

So I recently had a very annoying problem in Spotify and I find myself not able to see spotify launched. First I opened Task Manager and I found a spotify app running in the backround I tried to close it and open Spotify after that I went to Spotify'...

Casual Listener

So I recently had a very annoying problem in Spotify and I find myself not able to see spotify launched. First I opened Task Manager and I found a spotify app running in the backround I tried to...

ruudstraver

Casual Listener

17130 Views

1 replies

0 likes

Windows
  • 17130 Views
  • 1 replies
  • 0 likes

Latest version of the Spotify desktop app for windows will not open.

My Spotify hasn't been opening for the last few days. So today I tried installing Spotify off a setup file I already had from a year ago. It worked! But I wanted the latest vesion again (last update before the problem was when the daily mixes came ou...

Regular

My Spotify hasn't been opening for the last few days. So today I tried installing Spotify off a setup file I already had from a year ago. It worked! But I wanted the latest vesion again (last update ...

tyronliljon

Regular

630 Views

1 replies

0 likes

Windows
  • 630 Views
  • 1 replies
  • 0 likes

Solved!! Can't run or un/reinstall!

Hey y'all, I updated to the most recent version of Spotify last week, and since then I haven't been able to run it, like, at all. It shows up in Task Manager but doesn't actually open. Whenever I try and uninstall it via the Control Panel, it just tr...

Casual Listener

Hey y'all, I updated to the most recent version of Spotify last week, and since then I haven't been able to run it, like, at all. It shows up in Task Manager but doesn't actually open. Whenever I try...

jakkuraba

Newbie

23545 Views

14 replies

0 likes

Windows
  • 23545 Views
  • 14 replies
  • 0 likes

Spotify is running in background processes.

I'm not sure if this has happened since an update, but when i click to open Spotify up from my Window's task bar nothing happens, so i checked Task Manager and it's running as a background process. I've tried un and reinstalling, it hasn't helped...W...

Newbie

I'm not sure if this has happened since an update, but when i click to open Spotify up from my Window's task bar nothing happens, so i checked Task Manager and it's running as a background process. I...

ErikG

Roadie

3751 Views

1 replies

0 likes

Windows
  • 3751 Views
  • 1 replies
  • 0 likes

Spotify won´t play any song

Every time I try to play any song, Spotify will say that the song is not available, and that i can upload the file for it. I have tried uninstalling and reinstalling the desktop app twice. Any ideas of what is happening and how can I solve this probl...

Newbie

Every time I try to play any song, Spotify will say that the song is not available, and that i can upload the file for it. I have tried uninstalling and reinstalling the desktop app twice. Any ideas ...

286 Views

0 replies

0 likes

Windows
  • 286 Views
  • 0 replies
  • 0 likes

Library won't show all my saved songs (Windows)

I have a saved library of a couple hundred songs. When I browse my library on Spotify desktop, only about 15 of those songs appear, the rest do not show up. On my phone it works fine and I can see all my songs.

Newbie

I have a saved library of a couple hundred songs. When I browse my library on Spotify desktop, only about 15 of those songs appear, the rest do not show up. On my phone it works fine and I can see al...

MartinStoichkov

Community Legend

3223 Views

1 replies

2 likes

Windows
  • 3223 Views
  • 1 replies
  • 2 likes

Do any spotify developers visit this site? Help with missing preferences menu - Windows 7

Greetings - i truly need some assistance from a spotify windows developer I have been having provlems with Spotify Menus on my windows 7 64bit SP1 and I believe that if a developer was reviewing it would be an easy fix. Specifically, my edit menu onl...

Regular

Greetings - i truly need some assistance from a spotify windows developer 🙂   I have been having provlems with Spotify Menus on my windows 7 64bit SP1 and I believe that if a developer was re...

drosenth

Regular

774 Views

1 replies

0 likes

Windows
  • 774 Views
  • 1 replies
  • 0 likes

Solved!! Followers

Hey there,How does the "followers" system work on Spotify and why might I not have any? I discovered Spotify pretty early on and have been a huge fan and regular user ever since. However, I don't know if I've misunderstood how to use the features or ...

Casual Listener

Hey there, How does the "followers" system work on Spotify and why might I not have any?   I discovered Spotify pretty early on and have been a huge fan and regular user ever since. However, ...

MartinStoichkov

Community Legend

729 Views

3 replies

0 likes

Windows
  • 729 Views
  • 3 replies
  • 0 likes

spotify on Windows is just a white screen

every time i try to run spotify i get a white screen and then spotify closes

Newbie

every time i try to run spotify i get a white screen and then spotify closes

itu_

Community Legend

2024 Views

1 replies

0 likes

Windows
  • 2024 Views
  • 1 replies
  • 0 likes

Silent album

Tried to listen to Sundancer by The Fumes and all the tracks, bar one, are silent. Not a hardware or software issue as everything else plays fine...

Visitor

Tried to listen to Sundancer by The Fumes and all the tracks, bar one, are silent. Not a hardware or software issue as everything else plays fine...

user-removed

Not applicable

586 Views

2 replies

0 likes

Windows
  • 586 Views
  • 2 replies
  • 0 likes

"Stop" Media keyboard function does not return to start of track

Hi all, I have noticed that Spotify does not have a "Stop" track function built in. My keyboard has the usual media keys i.e. Play/Pause, Stop, Skip Back, Skip Forward, but I have noticed however when I press the "Stop" media key Spotify does not ret...

Casual Listener

Hi all,   I have noticed that Spotify does not have a "Stop" track function built in. My keyboard has the usual media keys i.e. Play/Pause, Stop, Skip Back, Skip Forward, but I have notic...

Unradelic

Music Fan

651 Views

4 replies

0 likes

Windows
  • 651 Views
  • 4 replies
  • 0 likes

Help system sucks

Why is there no way to contact Spotify? I've been looking for over an hour. All my playlists have disappeared and i can't get any help. No one has answered my question about it. Don't the people at spotify care? Don't they want to take responsibility...

Casual Listener

Why is there no way to contact Spotify? I've been looking for over an hour. All my playlists have disappeared and i can't get any help. No one has answered my question about it. Don't the people at s...

MichaelJerzak

Composer

315 Views

1 replies

0 likes

Windows
  • 315 Views
  • 1 replies
  • 0 likes

HELPPPPPP!!!!!!!! Black screen of death (windows 10)!!!!!!!!!!

HELP!!!!!!! Since installing spotify on my laptop i keep getting the black screen of death. I've turned off hardwear accerlation and still getting it constantly. I even got it after uninstalling spotify!!! Help!!!!!!!!!! This is making it impossible ...

Casual Listener

HELP!!!!!!! Since installing spotify on my laptop i keep getting the black screen of death. I've turned off hardwear accerlation and still getting it constantly. I even got it after uninstalling spot...

kirashi

Community Legend

2276 Views

5 replies

0 likes

Windows
  • 2276 Views
  • 5 replies
  • 0 likes