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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139193 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139193 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54926 Views
  • 0 replies
  • 33 likes
  • Windows
  • 54926 Views
  • 0 replies
  • 33 likes

Playlists, radio and duplicates

Hi, I have a question to team/users: I play radio based on playlist. Lets say that I like some song and want to add it to my playlist. I click Add to -> playlist, and yes, its there. Nice. But very often Spotify radio keeps looping around the same se...

  • Music Fan
  • Hi,    I have a question to team/users:    I play radio based on playlist. Lets say that I like some song and want to add it to my playlist. I click Add to -> playlist,...
  • ParanolmArt
  • Music Fan
  • 280 Views
  • 2 replies
  • 0 likes
  • Windows
  • 280 Views
  • 2 replies
  • 0 likes

Solved!! Spotify forcing itself to desktop foreground?

I have never, EVER, had this problem before but here goes: Here I am playing my good ol' World of Warcraft, really quiet like, and I think to myself, "darn, I'd really like to listen to some music." So I do as I always do, and start up spotify, throw...

  • Casual Listener
  • I have never, EVER, had this problem before but here goes:   Here I am playing my good ol' World of Warcraft, really quiet like, and I think to myself, "darn, I'd really like to listen to so...
  • 8520123
  • Casual Listener
  • 4902 Views
  • 3 replies
  • 0 likes
  • Windows
  • 4902 Views
  • 3 replies
  • 0 likes

my speaker icon is covered by advertisement..

Anyone know how to uncover the icon so I can adjust the speaker volume? Image attached showing the ad... have tried refreshing...restarting... changing zoom in and out... nothing works...

  • Casual Listener
  • Anyone know how to uncover the icon so I can adjust the speaker volume?  Image attached showing the ad... have tried refreshing...restarting... changing zoom in and out... nothing works...
  • nate2051
  • Casual Listener
  • 278 Views
  • 2 replies
  • 0 likes
  • Windows
  • 278 Views
  • 2 replies
  • 0 likes

Spotify crash on launch

When launching spotify it crashes about 1-3 seconds after.. Any ideas as to why? And how to fix it? This happened recently, and does not happen when using older versions.Any help would be much obliged.

  • Newbie
  • When launching spotify it crashes about 1-3 seconds after.. Any ideas as to why? And how to fix it? This happened recently, and does not happen when using older versions. Any help would be much ob...
  • pmann
  • Casual Listener
  • 243 Views
  • 2 replies
  • 0 likes
  • Windows
  • 243 Views
  • 2 replies
  • 0 likes

"Discover" language problem

Hi. I set english language in the Desktop App (http://screencloud.net/v/Ck1o) but in "Discover" I got suggestions in spanish (http://screencloud.net/v/1h6). In the web app I have the same issue (http://screencloud.net/v/9VPa). I want have suggestions...

  • Visitor
  • Hi.     I set english language in the Desktop App (http://screencloud.net/v/Ck1o) but in "Discover" I got suggestions in spanish (http://screencloud.net/v/1h6). In the web app I ...
  • user-removed
  • Not applicable
  • 206 Views
  • 2 replies
  • 0 likes
  • Windows
  • 206 Views
  • 2 replies
  • 0 likes

Spotify Play Button not working

A lot of the buttons does not respong when i click them with my finger. Sometimes I dont have my mouse with me, and a simple thing as allowing us to click using touch should definitely work. I consider this a serious bug. Using Windows 8 with a touch...

  • Newbie
  • A lot of the buttons does not respong when i click them with my finger. Sometimes I dont have my mouse with me, and a simple thing as allowing us to click using touch should definitely work. I consid...
  • 226 Views
  • 0 replies
  • 0 likes
  • Windows
  • 226 Views
  • 0 replies
  • 0 likes

Seeking understanding of local file upload with my new acct.

im trying to grasp the local file bit on spotify. ive just recently downloaded the program and upon my first glance around i noticed "local files" being synced to my acct. what is this? is it simular to torrent seeding? does it allow any ccess to fil...

  • Newbie
  • im trying to grasp the local file bit on spotify. ive just recently downloaded the program and upon my first glance around i noticed "local files" being synced to my acct.  what is this? is it...
  • Peter__
  • Community Legend
  • 736 Views
  • 1 replies
  • 0 likes
  • Windows
  • 736 Views
  • 1 replies
  • 0 likes

How To Recreate a Library!

Are you someone who has 50,000 songs scattered across maybe hundreds of playlists? You can recreate your library and even be able to search within it for just that special single song you are looking for. How To: 1. Click on the word FILE in the uppe...

  • Visitor
  • Are you someone who has 50,000 songs scattered across maybe hundreds of playlists? You can recreate your library and even be able to search within it for just that special single song you are looking...
  • user-removed
  • Not applicable
  • 6644 Views
  • 2 replies
  • 1 likes
  • Windows
  • 6644 Views
  • 2 replies
  • 1 likes

the wood brothers smoke ring halo

Some of the tracks off this album skip around and click and im pretty sure there's other albums/songs with the Skippy problem as well . Also there's another band on the wood brothers page also (the wood brothers) that should be on a different page . ...

  • Newbie
  • Some of the tracks off this album skip around and click and im pretty sure there's other albums/songs with the Skippy problem  as well  . Also there's another band on the wood brothers pa...
  • Peter__
  • Community Legend
  • 282 Views
  • 1 replies
  • 0 likes
  • Windows
  • 282 Views
  • 1 replies
  • 0 likes

Facebook problems/ Billing twice

Hi, I recently synced my Spotify account with my Facebook account, but instead of simply connecting the two it seems as though it's created an entirely new Spotify account for me, so what I now have is one account which is the original, is on my phon...

  • Newbie
  • Hi,   I recently synced my Spotify account with my Facebook account, but instead of simply connecting the two it seems as though it's created an entirely new Spotify account for me, so what ...
  • Peter__
  • Community Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • Windows
  • 189 Views
  • 1 replies
  • 0 likes

Songs not appearing in 'Your Music'

Hi, I spent a long time today, adding all my old playlists of albums to 'Your Music' so my Spotify wouldn't be as cluttered. I finished this, and was listening to the playlist all day. However, I've got home and logged into Spotify on a different com...

  • Regular
  • Hi,   I spent a long time today, adding all my old playlists of albums to 'Your Music' so my Spotify wouldn't be as cluttered.   I finished this, and was listening to the playlist a...
  • Lotticaaa
  • Regular
  • 294 Views
  • 3 replies
  • 0 likes
  • Mac
    Windows
  • 294 Views
  • 3 replies
  • 0 likes

A strange occurence of music linking to different tracks.

O.K I just had something strange and unusual happen. I was organizing my playlists setting them up under a folder tree structure to get a Library feature of sorts of all the music I have in all my playlists. I was going through the playlists checking...

  • Visitor
  • O.K I just had something strange and unusual happen. I was organizing my playlists setting them up under a folder tree structure to get a Library feature of sorts of all the music I have in all my pl...
  • 145 Views
  • 0 replies
  • 0 likes
  • Windows
  • 145 Views
  • 0 replies
  • 0 likes

Creating a deep playlist

First of all, I *hate* cross-posting and so I won't post this again anywhere else. However, there doesn't appear to be any place where you can discuss "general" Spotify issues/help but only for specific devices, and while I posted this in "other" I r...

  • Regular
  • First of all, I *hate* cross-posting and so I won't post this again anywhere else.  However, there doesn't appear to be any place where you can discuss "general" Spotify issues/help but only for...
  • Joe
  • Community Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • Windows
  • 189 Views
  • 1 replies
  • 0 likes

Solved!! Search and browse options

For about week ago I have a problem with search ,radio and browse, I do not know what to do, I have tried everything I could.Those problems started after last update. I'm using windows 8.1. Help please...

  • Regular
  • For about week ago I have a problem with search ,radio and browse, I do not know what to do, I have tried everything I could.Those problems started after last update. I'm using windows 8.1. Help plea...
  • Nicky88
  • Regular
  • 531 Views
  • 8 replies
  • 0 likes
  • Windows
  • 531 Views
  • 8 replies
  • 0 likes

Selection of tracks from playlist for offline mode

Hi Guys, I am quite new here and hope that someone can help me. Is it possible to select only a few tracks from my playlist for offline mode (android)? Thanks upfront Regards, Paul

  • Casual Listener
  • Hi Guys,   I am quite new here and hope that someone can help me. Is it possible to select only a few tracks from my playlist for offline mode (android)?   Thanks upfront  ...
  • Pauls
  • Casual Listener
  • 298 Views
  • 6 replies
  • 0 likes
  • Windows
  • 298 Views
  • 6 replies
  • 0 likes

Solved!! one song stutters

Electron Love Theory – With or Without You I don't have an issue with any other song, just this one and for as long as it's been available on Spotify. All other songs play correctly. I have tried changing my power options to "High Performance" but th...

  • Newbie
  • Electron Love Theory – With or Without You   I don't have an issue with any other song, just this one and for as long as it's been available on Spotify. All other songs play correctly. I hav...
  • Peter__
  • Community Legend
  • 243 Views
  • 1 replies
  • 0 likes
  • Windows
  • 243 Views
  • 1 replies
  • 0 likes

New Design is just awful. "My Music" is simply a mess. There is no rhyme or reason for anything.

After a few years of using the mobile and desktop app. I LOVED how I could save certain songs on the fly. I could shuffle an entire artist's library and fade away.. Not even touching the UI for literally DAYS. Now, I have to micro manage everything. ...

  • Casual Listener
  • After a few years of using the mobile and desktop app. I LOVED how I could save certain songs on the fly. I could shuffle an entire artist's library and fade away.. Not even touching the UI for liter...
  • 204 Views
  • 0 replies
  • 0 likes
  • Mac
    Windows
  • 204 Views
  • 0 replies
  • 0 likes

Desktop UI uses very low contrast colors, sliders/controllers impossible to see

I've been complaining about their UI on the desktop (Win/Mac): Can't see the sliders because everything is like Grey 15 vs. Grey 16, which is impossible to see that kind of low contrast distinction. I wish the developers tested the app in various lig...

  • Regular
  • I've been complaining about their UI on the desktop (Win/Mac): Can't see the sliders because everything is like Grey 15 vs. Grey 16, which is impossible to see that kind of low contrast distinction. ...
  • Joe
  • Community Legend
  • 395 Views
  • 1 replies
  • 4 likes
  • Mac
    Windows
  • 395 Views
  • 1 replies
  • 4 likes

Songs will stop and then it plays the next song.

Whenever I start a song it will play for a few seconds then stop and start to play the next song. Please help it's getting annoying.

  • Newbie
  • Whenever I start a song it will play for a few seconds then stop and start to play the next song. Please help it's getting annoying.
  • Grace
  • Spotify
  • 198 Views
  • 1 replies
  • 0 likes
  • Windows
  • 198 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Playing but no sound

Hi, I run a fully up to date Win 7 Pro machine. Sound works for everything else. I have latest iTunes installed (read somewhere here, thgat that can help. I have uninstalled Spotify, re-booted and reinstalled. Still no Spotify sound. Bit disappointed...

  • Casual Listener
  • Hi,   I run a fully up to date Win 7 Pro machine. Sound works for everything else.   I have latest iTunes installed (read somewhere here, thgat that can help.   I have uninstalle...
  • kellaz95
  • Newbie
  • 2022 Views
  • 6 replies
  • 0 likes
  • Windows
  • 2022 Views
  • 6 replies
  • 0 likes