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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2626 Views

0 replies

4 likes

  • 2626 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

158005 Views

83 replies

27 likes

  • 158005 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

terioncalling

Roadie

156713 Views

297 replies

22 likes

  • 156713 Views
  • 297 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11595 Views

1 replies

6 likes

  • 11595 Views
  • 1 replies
  • 6 likes

What's up with local files management?

I've setup a cloud account so I can sync my local files accross my home and computer pc's, everything's working fine until from nowhere spotify started removing my local files without any criteria despite they were on the same exact place as before a...

Casual Listener

I've setup a cloud account so I can sync my local files accross my home and computer pc's, everything's working fine until from nowhere spotify started removing my local files without any criteria de...

324 Views

0 replies

0 likes

Windows
  • 324 Views
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Solved!! Songs not playing after I downladed latest Spotify version

HELP! Spotify desktop on my laptop using windows seems to not work properly after I downloaded the latest version. I'm a Premium member paying £9.99 a month for a product that now doesn't work.I've re-installed Spotify etc and it still doesn't work w...

Casual Listener

HELP! Spotify desktop on my laptop using windows seems to not work properly after I downloaded the latest version. I'm a Premium member paying £9.99 a month for a product that now doesn't work. I've...

GWILROBERTS

Casual Listener

635 Views

2 replies

0 likes

Windows
  • 635 Views
  • 2 replies
  • 0 likes

[WINDOWS] Don't have an option for autoplay

Hi all,after one update Spotify client asked me if I want autoplay (that blue notification at the top). I didn't want it at that time so I selected no. Problem is... that now I want to have it back but simple don't have that option. I checked the sol...

Casual Listener

Hi all, after one update Spotify client asked me if I want autoplay (that blue notification at the top). I didn't want it at that time so I selected no. Problem is... that now I want to have it back...

kbaaa

Casual Listener

725 Views

1 replies

0 likes

Windows
  • 725 Views
  • 1 replies
  • 0 likes

I cannot edit playlist cover art

Hi all,I keep trying to edit my playlist cover art, however whenever I select an image spotify always say "failed to upload image please try again".I have attempted this several times, even uninstalling and reinstalling but nothing ever changes and i...

Newbie

Hi all, I keep trying to edit my playlist cover art, however whenever I select an image spotify always say "failed to upload image please try again". I have attempted this several times, even unins...

MartinStoichkov

Community Legend

4750 Views

1 replies

2 likes

Windows
  • 4750 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Error Code -7

I cannot get my internet to connect with Spotify. When I open the program it presents a loading screen and then goes to black with the message: Spotify failed to load application content (error code -7). Please verify that you have an internet connec...

Newbie

I cannot get my internet to connect with Spotify. When I open the program it presents a loading screen and then goes to black with the message:    Spotify failed to load application conte...

mlledvlle

Newbie

109366 Views

67 replies

14 likes

Windows
  • 109366 Views
  • 67 replies
  • 14 likes

My Songs Are Not Synced on My Desktop

I have spotify premium for the years. But the first time i have this problem. I can not sync my songs on my laptop. There are no "download" button under the "songs" section. I can't listen my songs while I'm at offline mode. How can I fix it?Note: I ...

Casual Listener

I have spotify premium for the years. But the first time i have this problem. I can not sync my songs on my laptop. There are no "download" button under the "songs" section. I can't listen my songs w...

MauriceMV

Spotify Star

671 Views

3 replies

0 likes

Windows
  • 671 Views
  • 3 replies
  • 0 likes

Solved!! Impossible to start the app on windows

Somebody can help me? I'm using spotify premium. For a few days, I've been unable to start my desktop app on windows. When I click on the app, for five seconds the app icon and the pointer look like the app will open, and then back to normal, nothing...

Casual Listener

Somebody can help me? I'm using spotify premium. For a few days, I've been unable to start my desktop app on windows. When I click on the app, for five seconds the app icon and the pointer look like ...

MartinStoichkov

Community Legend

1929 Views

5 replies

0 likes

Windows
  • 1929 Views
  • 5 replies
  • 0 likes

It does not show anything on OBSERVE and FIND FRIENDS.

It starts loading and just freezes. I installed full package for windows, still does not work. Yesterday it suggested some update, i agreed and then it started showing it for couple hours and then it just shut totally and stopped shooting at all. Bec...

Casual Listener

 It starts loading and just freezes. I installed full package for windows, still does not work. Yesterday it suggested some update, i agreed and then it started showing it for couple hours and t...

Maxim

Spotify Star

805 Views

6 replies

0 likes

Windows
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  • 6 replies
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Wrong time with connected device

I use Spotify desktop app on Windows 7 and connect it to Spotiamb. Spotify shows correct time and progressbar only for the first song. Time does not reset to 0:00 at end of song. It continues to increase when next song starts. Then the position stays...

Casual Listener

I use Spotify desktop app on Windows 7 and connect it to Spotiamb. Spotify shows correct time and progressbar only for the first song. Time does not reset to 0:00 at end of song. It continues to incr...

275 Views

0 replies

0 likes

Windows
  • 275 Views
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problems updating the client for windows 10

Hi. I have problems updating the client for windows 10. Since ever. When a new update arrives, I download it, then it tells me to restart the application to finish the update, and when it re-starts the version is still the previous one and not the on...

Casual Listener

Hi. I have problems updating the client for windows 10. Since ever. When a new update arrives, I download it, then it tells me to restart the application to finish the update, and when it re-starts t...

301 Views

0 replies

0 likes

Windows
  • 301 Views
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Local Files not being found by desktop client

Local files not being found. Info:- I have my Preferences set to look for music files in the correct directory.- I have moved the files/changed Preferences from the default /Downloads directory.- I have tried putting the files in subdirectories.- I h...

Newbie

Local files not being found.  Info: - I have my Preferences set to look for music files in the correct directory. - I have moved the files/changed Preferences from the default /Downloads direc...

ChristianRomeni

Regular

664 Views

1 replies

4 likes

Windows
  • 664 Views
  • 1 replies
  • 4 likes

Solved!! Discover Weekly Not Updated

My Discover Weekly has not been updated for this week, and this is the first time it's ever happened to me. Is it me or is it Spotify? What do I do now?

Casual Listener

My Discover Weekly has not been updated for this week, and this is the first time it's ever happened to me. Is it me or is it Spotify? What do I do now? 

jdsthinker

Casual Listener

771 Views

2 replies

0 likes

Windows
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  • 2 replies
  • 0 likes

Can't select songs

So the problem is that I can't select songs from saved music. When I try to select a specific song, it just throws some random song in. Playlists are working fine though. Already tried to log out/log in, reinstalling etc.

Newbie

So the problem is that I can't select songs from saved music. When I try to select a specific song, it just throws some random song in. Playlists are working fine though. Already tried to log out/log...

Hashemi

Newbie

3829 Views

11 replies

1 likes

Windows
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  • 11 replies
  • 1 likes

Volume goes down when I switch from iOS mobile back to desktop

When I open Spotify on desktop on Windows 7, the sound quality and volume is great. The slider in the bottom right only needs to be about a third of the way to get good volume (with my system volume turned to a good level for other things such as You...

Newbie

When I open Spotify on desktop on Windows 7, the sound quality and volume is great. The slider in the bottom right only needs to be about a third of the way to get good volume (with my system volume ...

311 Views

0 replies

0 likes

Windows
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Solved!! Windows 1.0.51 bug: plays wrong song from artist songs!

Just updated to Windows Spotify 1.0.51 offered by the automatic update.Now, when I go to the "Artist from your music" and click the play button next to one of the songs - it doesn't play that song, instead it plays the first one, or (sometimes) pause...

Regular

Just updated to Windows Spotify 1.0.51 offered by the automatic update. Now, when I go to the "Artist from your music" and click the play button next to one of the songs - it doesn't play that song,...

aaronclawrence

Regular

824 Views

2 replies

3 likes

Windows
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  • 2 replies
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Playlist keeps on going early to next song

I think this may be the playlist, because I can't replicate this on any other playlist, but for the Alok House Party Playlist, it stops at some point before the song ends and starts somewhere in the next song. Can I get someone to either confirm it's...

Casual Listener

I think this may be the playlist, because I can't replicate this on any other playlist, but for the Alok House Party Playlist, it stops at some point before the song ends and starts somewhere in...

gabehanna

Casual Listener

525 Views

3 replies

0 likes

Windows
  • 525 Views
  • 3 replies
  • 0 likes

I am premium and playback stops to play another song by Ngo The Kendy!?

I select my albumStart listening to itSuddenly music abruptly stops and plays a song by Ngo The Kendy. Whatever that is. I am Spotify Premium. This should not happen. It has happened several times before

Casual Listener

I select my album Start listening to it Suddenly music abruptly stops and plays a song by Ngo The Kendy. Whatever that is.   I am Spotify Premium. This should not happen.   It has hap...

isaacs1987

Newbie

644 Views

3 replies

0 likes

Windows
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  • 3 replies
  • 0 likes

two users on one computer

I - personally have two login accounts on one work laptop for example;davidius1 - I use to log in duing the day while at workdavidius2 - I use when at home, not working need to use the applications and not show my web history etcMy queston is to save...

Casual Listener

I - personally have two login accounts on one work laptop for example; davidius1 - I use to log in duing the day while at work davidius2 - I use when at home, not working need to use the...

KatieAL

Casual Listener

14020 Views

6 replies

1 likes

Windows
  • 14020 Views
  • 6 replies
  • 1 likes

Solved!! [Bug] Incorrect Large Playlist Duration Displayed 0.9.10

I'm very happy that the playlist time was added back into Spotify, but it doesn't seem to give the correct time, at least for large playlists. I don't know when the time starts to fail, but I'm currently playing through a list with around 4,000 songs...

Casual Listener

I'm very happy that the playlist time was added back into Spotify, but it doesn't seem to give the correct time, at least for large playlists. I don't know when the time starts to fail, but I'm curre...

metalnut4

Newbie

5262 Views

7 replies

0 likes

Windows
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  • 7 replies
  • 0 likes

Removal of Copy Song Link?

I really don't understand why useful features keep getting removed. First Notifications, then messages, now copy song link? I don't want to have to click share then click copy to clipboard in order to send a link to a song. Your product team needs to...

Music Fan

I really don't understand why useful features keep getting removed. First Notifications, then messages, now copy song link? I don't want to have to click share then click copy to clipboard in order t...

DigitalSea

Newbie

2033 Views

4 replies

2 likes

Windows
  • 2033 Views
  • 4 replies
  • 2 likes