Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84071 Views

40 replies

68 likes

  • 84071 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

797423 Views

505 replies

64 likes

  • 797423 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24359 Views

25 replies

7 likes

  • 24359 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3089 Views

0 replies

4 likes

  • 3089 Views
  • 0 replies
  • 4 likes

Connection lost to Spotify ... song ends

I keep having the error message: Unable to play 'xxx' - the connection to Spotify was lost. Of course restaring the router or the PC is not helping. This doesn't seem to be a unique problem - why doesnt Spotify have a topic that REALLY deals with the...

Casual Listener

I keep having the error message: Unable to play 'xxx' - the connection to Spotify was lost. Of course restaring the router or the PC is not helping. This doesn't seem to be a unique problem - why doe...

Hubo

Community Legend

545 Views

3 replies

0 likes

Windows
  • 545 Views
  • 3 replies
  • 0 likes

Superuser Contribution Mobile phone random play when using my PC.

A new issue has arose today and that is that while listening to a song on my computer on the application, my phone will randomly start playing a random song. I was listening to Flume and then my phone started playing Kasabian. Thus stopping the PC ap...

Newbie

A new issue has arose today and that is that while listening to a song on my computer on the application, my phone will randomly start playing a random song. I was listening to Flume and then my phon...

STBoarder

Casual Listener

541 Views

2 replies

1 likes

Windows
  • 541 Views
  • 2 replies
  • 1 likes

Solved!! Shuffle not working at all

Hello there!When I try to shuffle a playlist (any playlist) on the Spotify Desktop client (Windows 7, Version 1.0.52.725.g943b26a8) it plays in the exact order of the original playlist, no matter if shuffle is enabled or not. Also this happens with t...

Casual Listener

Hello there! When I try to shuffle a playlist (any playlist) on the Spotify Desktop client (Windows 7, Version 1.0.52.725.g943b26a8) it plays in the exact order of the original playlist, no mat...

fritz_f

Casual Listener

862 Views

2 replies

2 likes

Windows
  • 862 Views
  • 2 replies
  • 2 likes

Solved!! When I shuffle a playlist, it wont get shuffled.

When I choose a playlist in my library and press play, it play all the songs in order. When I press shuffle, every song still gets played in order. When i've choosen a song to begin with and then skip it with shuffle on it starts from the begining bu...

Casual Listener

When I choose a playlist in my library and press play, it play all the songs in order. When I press shuffle, every song still gets played in order. When i've choosen a song to begin with and then ski...

Extronia

Regular

483 Views

1 replies

0 likes

Windows
  • 483 Views
  • 1 replies
  • 0 likes

Remove button in daily mix being ignored

Recently (within the past week), my daily mixes have begun to ignore my removes. I'll click Remove, then 'Don't play this song', and once a new set of songs load, it'll be there. I know Deep Purple is good, but I don't want them in multiple mixes.

Regular

Recently (within the past week), my daily mixes have begun to ignore my removes. I'll click Remove, then 'Don't play this song', and once a new set of songs load, it'll be there.   I know Deep...

Moghul

Regular

405 Views

1 replies

0 likes

Windows
  • 405 Views
  • 1 replies
  • 0 likes

Particular playlist hardly shuffles

Hey, I have a playlist that is almost 50/50 'Five Finger Death Punch' and 'Lamb of God' (I'm not after judgement about my music choices). Ive noticed that when I shuffle this playlist the shuffle is ALL FFDP songs (in a seemingly random order) and th...

Newbie

Hey,    I have a playlist that is almost 50/50 'Five Finger Death Punch' and 'Lamb of God' (I'm not after judgement about my music choices). Ive noticed that when I shuffle this playlist ...

wickod124

Newbie

329 Views

1 replies

0 likes

Windows
  • 329 Views
  • 1 replies
  • 0 likes

getting error code 408

hi i am live in iran and love to use spotify but when i was trying to connect spotify getting error code 408that means my country whitch i choose in spotify accounts doesnt match with my ipwell i went to the account and searching for iran there isnt ...

Newbie

hi i am live in iran and love to use spotify  but when i was trying to connect spotify getting error code 408 that means my country whitch i choose in spotify accounts doesnt match with my ip ...

424 Views

0 replies

1 likes

Windows
  • 424 Views
  • 0 replies
  • 1 likes

HTF do I add a song from my computer???

I want to add a song to one of my Spotify playlists from the music folder in my computer. How do I do this? I downloaded Clip Grab to get the song off YouTube and put in my Music file. Then I followed the directions about Spotify and Local Files. I s...

Casual Listener

I want to add a song to one of my Spotify playlists from the music folder in my computer. How do I do this?  I downloaded Clip Grab to get the song off YouTube and put in my Music file. Then I f...

TobyAhnz

Newbie

474 Views

1 replies

0 likes

Windows
  • 474 Views
  • 1 replies
  • 0 likes

Selected music interrupted constantly by deplorable Vietnamese (?) pop music

I use Spotify on my PC. I have been having this issue for about a month. At seemingly random intervals the music on my queue will stop and music that I have never heard of will begin playing. I have to close out of Spotify and begin again. Sometimes ...

Casual Listener

I use Spotify on my PC. I have been having this issue for about a month. At seemingly random intervals the music on my queue will stop and music that I have never heard of will begin playing. I have ...

261 Views

0 replies

0 likes

Windows
  • 261 Views
  • 0 replies
  • 0 likes

History Tab

The History Tab still isn't displaying the previous played songs!

Roadie

The History Tab still isn't displaying the previous played songs!

Jasonc126

Roadie

566 Views

3 replies

0 likes

Windows
  • 566 Views
  • 3 replies
  • 0 likes

when I try to play ANY song, it says its "not available"

Spotify is saying "song not available" when I try to play anything from my library

Newbie

Spotify is saying "song not available"  when I try to play anything from my library

Jacob

Community Legend

343 Views

1 replies

0 likes

Windows
  • 343 Views
  • 1 replies
  • 0 likes

Unable to clear search field

This has been broken over the last 2 or 3 updates. I can no longer clear text entered into the search field by pressing the "X". The X is visible when there is text in the field, but you can't click it. Is this a known issue?

Gig Goer

This has been broken over the last 2 or 3 updates.  I can no longer clear text entered into the search field by pressing the "X".   The X is visible when there is text in the field, but y...

Jacob

Community Legend

402 Views

1 replies

0 likes

Windows
  • 402 Views
  • 1 replies
  • 0 likes

Not access with Windows 10

Hi, I'm using Windows 10 from few days. I downloaded Spotify but, after I put my username and password, I can not click above "access". So, I can not use Spotify.Why? Can you help me please?Thanks so muchBye!Lorenzo

Casual Listener

Hi, I'm using Windows 10 from few days. I downloaded Spotify but, after I put my username and password, I can not click above "access". So, I can not use Spotify. Why? Can you help me please? ...

llorenc78

Casual Listener

846 Views

8 replies

0 likes

Windows
  • 846 Views
  • 8 replies
  • 0 likes

Sharing Feature changed?

Did you spotify recently discontinue the feature for letting us send private messages and music on the spotify platform? It seems like now we can only share things on to our facebook page

Visitor

Did you spotify recently discontinue the feature for letting us send private messages and music on  the spotify platform? It seems like now we can only share things on to our facebook page

somethnlikethat

Newbie

740 Views

2 replies

1 likes

Windows
  • 740 Views
  • 2 replies
  • 1 likes

Spotify can't play first song in saved songs, it pauses playback instead

So, this issue is simple. I can't select first song in "saved songs". Spotify, instead of starting to play first song, pauses playback. I can select with "play" button all songs but first one.

Casual Listener

So, this issue is simple. I can't select first song in "saved songs". Spotify, instead of starting to play first song, pauses playback. I can select with "play" button all songs but first one.

Derfmerfall

Newbie

334 Views

1 replies

0 likes

Windows
  • 334 Views
  • 1 replies
  • 0 likes

laptop help

i im trying to figure out why i cant download to my laptop for offline listening,,but i can on my phone,,,,help

Casual Listener

i im trying to figure out why i cant download to my laptop for offline listening,,but i can on my phone,,,,help

labelscollected

Community Legend

446 Views

3 replies

0 likes

Windows
  • 446 Views
  • 3 replies
  • 0 likes

Spotify In-App Chat Missing

So, I noticed recently that I couldn't seem to find a way to access my old Spotify messages. How can I do this? Is it still possible? I had a lot of songs registered through my message log, and it would be a real shame to lose them.

Newbie

So, I noticed recently that I couldn't seem to find a way to access my old Spotify messages. How can I do this? Is it still possible? I had a lot of songs registered through my message log, and it wo...

renee228

Regular

1937 Views

4 replies

0 likes

Windows
  • 1937 Views
  • 4 replies
  • 0 likes

Spotify STILL slow

Spotify team. Your desktop app SUCKS. I've read possibly all of the posts in the forms about why is it so slow and how to make it better, but they do not work, and if they do, then only for a short time. And it is not my laptop's fault, I have a very...

Newbie

Spotify team. Your desktop app SUCKS. I've read possibly all of the posts in the forms about why is it so slow and how to make it better, but they do not work, and if they do, then only for a short t...

493 Views

0 replies

6 likes

Windows
  • 493 Views
  • 0 replies
  • 6 likes

Sharing music

Sharing a song (with the SpoFi app) on twitter has changed. I only see a link (to the song) and #nowplaying. Before you could also see the artist and name of song. Please fix this

Newbie

Sharing a song (with the SpoFi app) on twitter has changed.   I only see a link (to the song) and #nowplaying. Before you could also see the artist and name of song. Please fix this 🙂

314 Views

0 replies

1 likes

Windows
  • 314 Views
  • 0 replies
  • 1 likes