Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • pastasås
  • Casual Listener
  • 22278 Views
  • 66 replies
  • 23 likes
  • 22278 Views
  • 66 replies
  • 23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • removeallpodcasts
  • Regular
  • 57754 Views
  • 250 replies
  • 21 likes
  • 57754 Views
  • 250 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3643 Views
  • 1 replies
  • 6 likes
  • 3643 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143360 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143360 Views
  • 0 replies
  • 26 likes

Double scroll bar on desktop

As you can see, double scroll bar, one for friends, one for the edge of the screen, doesn't go up and down. I've got a 4k monitor, so 3840x2160 so it can't be too small. Doing "ctrl -" gets rid of it, but then text is darn small. This is the desktop ...

  • Regular
  • As you can see, double scroll bar, one for friends, one for the edge of the screen, doesn't go up and down.   I've got a 4k monitor, so 3840x2160 so it can't be too small.   Doing "ctrl...
  • 1205 Views
  • 0 replies
  • 0 likes
  • Windows
  • 1205 Views
  • 0 replies
  • 0 likes

Error 4 or Cannot play message on Desktop Version

I am fully connected to my Internet and all other sites, mail, browses, etc are working correctly but Spotify sends me errors messages that I am offline, or and error 4, or that they cannot play the song right now. Once a song does begin to play, it ...

  • Newbie
  • I am fully connected to my Internet and all other sites, mail, browses, etc are working correctly but Spotify sends me errors messages that I am offline, or and error 4, or that t...
  • 1117 Views
  • 0 replies
  • 0 likes
  • Windows
  • 1117 Views
  • 0 replies
  • 0 likes

Windows 8.1 and Spotify Connect bug

Hi,I am exepriencing significant inconvenience when I try to run Spotify on Windows 8.1 pro: the Spotify does not see Marantz NA6005 standalone network player device. However when I run virtual Debian on the same Windows 8.1 then Spotify on Debian se...

  • Newbie
  • ...ested on Windows 8.1: - disable Norton Security - unisntall Norton Security - disable Windows firewall for both private and public networks - change network to private (using registry) - change c...
  • 1409 Views
  • 0 replies
  • 0 likes
  • Windows
  • 1409 Views
  • 0 replies
  • 0 likes

Removal of public playlists?

Is it a thing now that Spotify removes our public playlists from our profile? I can't view my own playlists or others. Hope this is just temporary, and not yet another move of Spotify to decrease the level of community, for which I started using it i...

  • Casual Listener
  • Is it a thing now that Spotify removes our public playlists from our profile? I can't view my own playlists or others. Hope this is just temporary, and not yet another move of Spotify to decrease t...
  • 193 Views
  • 0 replies
  • 0 likes
  • Windows
  • 193 Views
  • 0 replies
  • 0 likes

music jumping only for 1 album using spotify desktop (Windows 7)

Hello, I've been having an issue when playing songs from 1 album ONLY while using Spotify desktop for windows 7, the album is Connection by The Green Children, I found this very odd, as this doesn't happen while I listen to that same album trough Spo...

  • Visitor
  • Hello, I've been having an issue when playing songs from 1 album ONLY while using Spotify desktop for windows 7, the album is Connection by The Green Children, I found this very odd, as this doe...
  • user-removed
  • Not applicable
  • 374 Views
  • 4 replies
  • 0 likes
  • Windows
  • 374 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't find my facebook friends

The app on the iPhone or on Windows say i have 0 friends on facebook who uses spotify, but i have a friend and i saw his account on his phone and he had the same friends i have just from facebook, but I can't find them in my phone or computer. I am l...

  • Casual Listener
  • The app on the iPhone or on Windows say i have 0 friends on facebook who uses spotify, but i have a friend and i saw his account on his phone and he had the same friends i have just from facebook, bu...
  • MonicaM_Bogota
  • Roadie
  • 632 Views
  • 1 replies
  • 0 likes
  • Windows
  • 632 Views
  • 1 replies
  • 0 likes

Starts a song halfway through

On both my android and on my laptop I have had instances of my songs from my playlist being started halfway through. Mostly on my android, but it has recently happened on my computer too.

  • Casual Listener
  • On both my android and on my laptop I have had instances of my songs from my playlist being started halfway through. Mostly on my android, but it has recently happened on my computer too.
  • shaf-4
  • Roadie
  • 2259 Views
  • 3 replies
  • 0 likes
  • Windows
  • 2259 Views
  • 3 replies
  • 0 likes

This update is not working for me... :/

1. I had Equalify Pro installed on my computer and they had an updated version that is supposed to work with this new version of Spotify. Well, I installed the new Equalify and it does not work. No matter what I do.2. When I play music, I have NO aud...

  • Roadie
  • 1. I had Equalify Pro installed on my computer and they had an updated version that is supposed to work with this new version of Spotify. Well, I installed the new Equalify and it does not work. No m...
  • Raven1111
  • Roadie
  • 425 Views
  • 2 replies
  • 1 likes
  • Windows
  • 425 Views
  • 2 replies
  • 1 likes

No Chromecast players appear

Man... This Spotify support sucks, where is the live chat? Anyhow, NO Chromecasts appear in my devices, neither in my web player or desktop player on Win10. I've tried all the regular troubleshooting steops. How in the world can I fix this and play f...

  • Casual Listener
  • Man... This Spotify support sucks, where is the live chat?   Anyhow, NO Chromecasts appear in my devices, neither in my web player or desktop player on Win10. I've tried all the regular troubl...
  • TompiTun
  • Newbie
  • 283 Views
  • 1 replies
  • 0 likes
  • Windows
  • 283 Views
  • 1 replies
  • 0 likes

Can't stop Spotify from launching at startup

Running windows 7 and latest version of Spotify. I have checked DON'T launch Spotify at startup in my preferences. I just looked and this is still selected. Removed Spotify from my startup folder, ran selective startup and unchecked Spotify, even ran...

  • Casual Listener
  • Running windows 7 and latest version of Spotify.  I have checked DON'T launch Spotify at startup in my preferences. I just looked and this is still selected.  Removed Spotify from my startu...
  • furuanku
  • Roadie
  • 684 Views
  • 1 replies
  • 1 likes
  • Windows
  • 684 Views
  • 1 replies
  • 1 likes

Old repeat one functionality

Hi spotify,I've been trying to get used to your new repeat one functionality. Where it puts it back to repeat all when you go to another song. However I like discovering new music by listening to a track over and over and then when I'm either tired o...

  • Casual Listener
  • Hi spotify, I've been trying to get used to your new repeat one functionality. Where it puts it back to repeat all when you go to another song. However I like discovering new music by listening to...
  • 161 Views
  • 0 replies
  • 1 likes
  • Windows
  • 161 Views
  • 0 replies
  • 1 likes

Local File ID3 Tags Disappearing

I have a couple of albums that are not available in the streaming library, so I am using local copies. If I add them to my sync'd folder they show up correctly, but if I close and reopen the application the track and album names dissapear. Is there a...

  • Visitor
  • I have a couple of albums that are not available in the streaming library, so I am using local copies.  If I add them to my sync'd folder they show up correctly,  but if I close and reopen ...
  • 261 Views
  • 0 replies
  • 1 likes
  • Windows
  • 261 Views
  • 0 replies
  • 1 likes

Play Queue Queued Tracks clears itself when edited (and ads are playing)

If you have several tracks queued up, and try deleting any of them or changing their order while ads are playing, all queued tracks are deleted from the queue. Adding tracks does not trigger this. Issue presents with both large quantities of queued t...

  • Newbie
  • If you have several tracks queued up, and try deleting any of them or changing their order while ads are playing, all queued tracks are deleted from the queue.  Adding tracks does not trigger th...
  • 160 Views
  • 0 replies
  • 0 likes
  • Windows
  • 160 Views
  • 0 replies
  • 0 likes

Solved!! Song is not available after I plug headphones into computer, but works fine when played on computer

Song is not available after I plug headphones into computer, but works fine when played on computer speakers. Anyone can suggest a solution? Thanks!

  • Casual Listener
  • Song is not available after I plug headphones into computer, but works fine when played on computer speakers.   Anyone can suggest a solution? Thanks!
  • favoritethings
  • Casual Listener
  • 569 Views
  • 2 replies
  • 0 likes
  • Windows
  • 569 Views
  • 2 replies
  • 0 likes

Skipping qued songs

I have a problem with spotify playback. I usually roam around various artists selecting songs for my playback que, these are then saved even when I close down spotify. So it often happens that I wan't to play an entire album by an artist, but after h...

  • Newbie
  • I have a problem with spotify playback.   I usually roam around various artists selecting songs for my playback que, these are then saved even when I close down spotify. So it often happens th...
  • 578 Views
  • 0 replies
  • 0 likes
  • Windows
  • 578 Views
  • 0 replies
  • 0 likes

Spotify recommending music I can't listen to in my country?

I'm not sure yet if this is a glitch or some strange design choice, but I have recommendations in my Discover tab that I cannot listen to in my country (United States). I was looking up one of the bands it was recommending me, Denki Groove, thought t...

  • Casual Listener
  • I'm not sure yet if this is a glitch or some strange design choice, but I have recommendations in my Discover tab that I cannot listen to in my country (United States).   I was looking up one ...
  • 226 Views
  • 0 replies
  • 0 likes
  • Windows
  • 226 Views
  • 0 replies
  • 0 likes

High CPU Usage on Browse Screen

When opening spotify to the "Browse" screen I get a constant 30%-40% CPU usage that quickly drains the laptop battery. If I navigate to another screen such as "Your Daily Mix", the high CPU usage goes away. Operating System: Windows 10 (64-bit)System...

  • Newbie
  •   When opening spotify to the "Browse" screen I get a constant 30%-40% CPU usage that quickly drains the laptop battery.  If I navigate to another screen such as "Your Daily Mix", the high...
  • 321 Views
  • 0 replies
  • 0 likes
  • Windows
  • 321 Views
  • 0 replies
  • 0 likes

Spotify changes songs I've downloaded (local files)

I've downloaded and paid for live recordings from concerts I've been too. When I import them to Spotify, the song titles and album names are changed. Why? This doesn't happen to every song, just some.

  • Casual Listener
  • I've downloaded and paid for live recordings from concerts I've been too. When I import them to Spotify, the song titles and album names are changed. Why? This doesn't happen to every song, just some.
  • stinalinnea
  • Casual Listener
  • 608 Views
  • 2 replies
  • 1 likes
  • Windows
  • 608 Views
  • 2 replies
  • 1 likes