Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11383 Views

105 replies

47 likes

  • 11383 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

betterhalf

Casual Listener

1252 Views

13 replies

2 likes

Possible Bug
  • 1252 Views
  • 13 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

earthbound

Regular

3083 Views

38 replies

2 likes

  • 3083 Views
  • 38 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8878 Views

0 replies

4 likes

  • 8878 Views
  • 0 replies
  • 4 likes

Spotify won't open/launch?

I know this seems to be a big deal right now but I can't find a consistent solution online. Does anyone actually know what's going on? (Right now, if i try to open spotify it doesn't do anything. No warning or alert, just nada. In my task manager it ...

Newbie

I know this seems to be a big deal right now but I can't find a consistent solution online. Does anyone actually know what's going on? (Right now, if i try to open spotify it doesn't do anything. No ...

Sebasty

Community Legend

9774 Views

3 replies

0 likes

Windows
  • 9774 Views
  • 3 replies
  • 0 likes

Solved!! Spotify track not appearing in itunes playlist on itunes on laptop

Can anybody help re this? I've installed and re-installed Spotify, I have Premium but any track I download from Spotify doesn't appear in my iTunes on my laptop, even when I've saved the track to my itunes playlist in Spotify

Casual Listener

Can anybody help re this? I've installed and re-installed Spotify, I have Premium but any track I download from Spotify doesn't appear in my iTunes on my laptop, even when I've saved the track to my ...

Pageysa1

Casual Listener

697 Views

2 replies

0 likes

Windows
  • 697 Views
  • 2 replies
  • 0 likes

The spotify friends feed don't appear

I already uninstalled and installed and don't resolve...

Casual Listener

I already uninstalled and installed and don't resolve...

MauriceMV

Spotify Star

1009 Views

6 replies

0 likes

Windows
  • 1009 Views
  • 6 replies
  • 0 likes

Some songs are saved in "Your Music" but when I visit the artist's page they aren't saved

I was listening to "Your Daily Mix" today when the song "My Doorbell" by The White Stripes came on. The player said I hadn't saved the song and showed the album was "Get Behind Me Satan". I visited the artist's page and scrolling through I found that...

Casual Listener

I was listening to "Your Daily Mix" today when the song "My Doorbell" by The White Stripes came on. The player said I hadn't saved the song and showed the album was "Get Behind Me Satan". I visited t...

335 Views

0 replies

0 likes

Windows
  • 335 Views
  • 0 replies
  • 0 likes

Lost my own music

Last January I put my desktop in storage as we started to remodel our house.I soon noticed on my iPhone playlists that many of my songs that I had added to playlists from my own CD's were greyed out.When I clicked on these songs, I got a message that...

Music Fan

Last January I put my desktop in storage as we started to remodel our house. I soon noticed on my iPhone playlists that many of my songs that I had added to playlists from my own CD's were greyed ou...

384 Views

0 replies

0 likes

Windows
  • 384 Views
  • 0 replies
  • 0 likes

Error Code 57

Upon launching spotifysetup.exe, the installer works for about 3 seconds before giving a popup saying that it can't downlaod Spotify, and to click OK to download in browser. Then gives error code 57 I've tried restarting, I've tried safe-mode, I've t...

Casual Listener

Upon launching spotifysetup.exe, the installer works for about 3 seconds before giving a popup saying that it can't downlaod Spotify, and to click OK to download in browser. Then gives error code 57 ...

BKMurder101

Casual Listener

6636 Views

3 replies

1 likes

Windows
  • 6636 Views
  • 3 replies
  • 1 likes

PS3 and Windows app communication issue

Hi guys. I'm having a very annoying problem every time I want to control Spotify on my PS3 from my Windows 10 laptop. My PS3 is there in the "other devices" menu so when I select it it starts playing well like three or four songs until it just stops ...

Newbie

Hi guys. I'm having a very annoying problem every time I want to control Spotify on my PS3 from my Windows 10 laptop. My PS3 is there in the "other devices" menu so when I select it it starts playing...

375 Views

0 replies

0 likes

Windows
  • 375 Views
  • 0 replies
  • 0 likes

Re: Inbox and messages

thanks for sharing this, I knew there had to be a real "monetary" reason and this is totally it! Facebook is trying to cram messenger down everyone's throat and this is just another step. Making us go outside of spotify app to share songs and content...

Visitor

thanks for sharing this, I knew there had to be a real "monetary" reason and this is totally it! Facebook is trying to cram messenger down everyone's throat and this is just another step. Making us g...

283 Views

0 replies

5 likes

  • 283 Views
  • 0 replies
  • 5 likes

Re: Inbox and messages

Spotify, THIS IS A HUGE MISTAKE. Honestly the lower user engagement clearly came from you not knowing how to do a basic messaging inbox. This was by far my favorite feature and I have honestly lost touch with friends who love music as much as I do as...

Newbie

Spotify,   THIS IS A HUGE MISTAKE. Honestly the lower user engagement clearly came from you not knowing how to do a basic messaging inbox. This was by far my favorite feature and I have honest...

180 Views

8 replies

6 likes

  • 180 Views
  • 8 replies
  • 6 likes

Can't unfollow playlist

Hi! With version 1.0.53.758.gde3fc4b2 seems to be impossible to unfollow playlist. The option is in mouse menu, but nothing happens. Wild Guess: username has changed and the original playlist does not exist. The playlist is 'Finland Top 50'. Original...

Roadie

Hi!  With version 1.0.53.758.gde3fc4b2 seems to be impossible to unfollow playlist. The option is in mouse menu, but nothing happens. Wild Guess: username has changed and the original playlist d...

Sebasty

Community Legend

1113 Views

1 replies

1 likes

Windows
  • 1113 Views
  • 1 replies
  • 1 likes

Play Queue

With the updated spotify web player it seems that it no longer allows you to add a specific song in to the queue to play next? Please tell me they didn't remove this feature! If I'm playing a playlist but want to hear a song that's not in that playli...

Casual Listener

With the updated spotify web player it seems that it no longer allows you to add a specific song in to the queue to play next?  Please tell me they didn't remove this feature! If I'm playing a p...

ElChicoGrande

Casual Listener

1510 Views

8 replies

2 likes

Windows
  • 1510 Views
  • 8 replies
  • 2 likes

Spotify and users with assistive programs (Jaws, ZoomTexst)

I wonder if anyone knows if Spotify is working towards meking the apps more accessible for users who are dependent of assistive pgrograms, such as Jaws (Braille) and ZoomTexst (reader and magnifier)? As of today, I find no compatibility for ZoomTexst...

Regular

I wonder if anyone knows if Spotify is working towards meking the apps more accessible for users who are dependent of assistive pgrograms, such as Jaws (Braille) and ZoomTexst (reader and magnifier)?...

543 Views

0 replies

0 likes

Windows
  • 543 Views
  • 0 replies
  • 0 likes

Solved!! Local Files no longer appearing

I downloaded a few .MP3 files, remixes, to add to a playlist. At first they showed and played just fine but now only one of them appears under 'Local Files' and the playlist I'd initially put them in. I'm not sure why that is, any ideas on a solution...

Regular

I downloaded a few .MP3 files, remixes, to add to a playlist. At first they showed and played just fine but now only one of them appears under 'Local Files' and the playlist I'd initially put them in...

Tom

Community Legend

17146 Views

7 replies

0 likes

Windows
  • 17146 Views
  • 7 replies
  • 0 likes

Spotify window stuck under taskbar

An image = 1000 words, so here: This issue is not new, here is another post about it: https://community.spotify.com/t5/Desktop-Linux-Windows-Web-Player/Spotify-stuck-behind-taskbar/td-p/1400429 The issue happens you open Spotify for the first time. T...

Regular

An image = 1000 words, so here:  This issue is not new, here is another post about it: https://community.spotify.com/t5/Desktop-Linux-Windows-Web-Player/Spotify-stuck-behind-taskbar/td-p/14...

Jon_UK

Roadie

3540 Views

5 replies

0 likes

Windows
  • 3540 Views
  • 5 replies
  • 0 likes

SPOTIFY WON'T PLAY ANY SONGS (CHROME APP) - WIN10

What is the problem now? First I couldn't delete any playlists and someone told me to download the desktop version and do it. I did that and then deleted this version only to find the Chrome App version won't play songs anymore.What seems to be the p...

Roadie

What is the problem now? First I couldn't delete any playlists and someone told me to download the desktop version and do it. I did that and then deleted this version only to find the Chrome App vers...

artful_dodger59

Roadie

700 Views

1 replies

0 likes

Windows
  • 700 Views
  • 1 replies
  • 0 likes

Re: Inbox and messages

So in case anyone was wondering, Spotify is reading these hundreds and hundreds of comments and choosing not to reply. Someone else just posted a comment about looking for an alternate solution and finding a competitor that offers social interaction....

Casual Listener

So in case anyone was wondering, Spotify is reading these hundreds and hundreds of comments and choosing not to reply.     Someone else just posted a comment about looking for an alternat...

819 Views

6 replies

11 likes

  • 819 Views
  • 6 replies
  • 11 likes

Solved!! Spotify isnt using ANY Audio Device, yet I can still hear the music?

So, Im trying to stream a little again, and heres the issue: Even though I hear all the music I play through my headphones with absolutely no issue, Windows is actually telling me that Im not. When I record the entire Audio Output to stream it, the m...

Regular

So, Im trying to stream a little again, and heres the issue:   Even though I hear all the music I play through my headphones with absolutely no issue, Windows is actually telling me that Im no...

Tom

Community Legend

2214 Views

9 replies

0 likes

Windows
  • 2214 Views
  • 9 replies
  • 0 likes

Spotify Desktop Plays The Wrong Songs, They Keep Making Spotify WORSE With Every Update!

I am SO sick and tired of spotify!! I pay for premium and have NO problem paying for a service that works right but for the love of *insert preferred deity here* they keep making their own service worse every time!This is an example of my issues....P...

Casual Listener

I am SO sick and tired of spotify!!  I pay for premium and have NO problem paying for a service that works right but for the love of *insert preferred deity here* they keep making their own serv...

Sebasty

Community Legend

533 Views

1 replies

0 likes

Windows
  • 533 Views
  • 1 replies
  • 0 likes

Playing Incorrect Song

Hello, When selecting an artist from 'Your Music', whenever I select a song in the list, it automatically plays a different song in the list. It will still shuffle correctly, I just cannot select a particular song without it playing a different song ...

Casual Listener

Hello,   When selecting an artist from 'Your Music', whenever I select a song in the list, it automatically plays a different song in the list. It will still shuffle correctly, I just cannot s...

TehBigMac

Casual Listener

966 Views

2 replies

0 likes

Windows
  • 966 Views
  • 2 replies
  • 0 likes