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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83585 Views

40 replies

68 likes

  • 83585 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

792480 Views

503 replies

64 likes

  • 792480 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23199 Views

25 replies

7 likes

  • 23199 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3036 Views

0 replies

4 likes

  • 3036 Views
  • 0 replies
  • 4 likes

Visit "Browse Tab" of another country

Spotify has a section called Browse. When I go to this section I have some custom playlists directed to my country (like top artists, pop music here, etc). How can I view this section directed to another country that is not mine? For example know mor...

Newbie

Spotify has a section called Browse. When I go to this section I have some custom playlists directed to my country (like top artists, pop music here, etc). How can I view this section directed to ano...

236 Views

0 replies

0 likes

Windows
  • 236 Views
  • 0 replies
  • 0 likes

Windows desktop player no longer shows connected devices. Spotify Connect icon greyed out.

The spotify connect icon on the bottom right of the Windows desktop Spotify player is greyed out, no longer showing connected and available devices. I typically stream to a Marantz Spotify enabled receiver and have verified that the Marantz can still...

Newbie

The spotify connect icon on the bottom right of the Windows desktop Spotify player is greyed out, no longer showing connected and available devices.  I typically stream to a Marantz Spotify enab...

cjenow

Newbie

477 Views

1 replies

0 likes

Windows
  • 477 Views
  • 1 replies
  • 0 likes

Tracks not playing on app for Windows 10 laptop

I have just downloaded the Spotify app for my laptop. I use the app on my Iphone every day and I am a premium user. However when I try to play playlists on the app for my laptop no songs play and it skips every song in a loop. When I come to play a s...

Newbie

I have just downloaded the Spotify app for my laptop. I use the app on my Iphone every day and I am a premium user. However when I try to play playlists on the app for my laptop no songs pl...

310 Views

0 replies

0 likes

Windows
  • 310 Views
  • 0 replies
  • 0 likes

Sharing what I listen to on Facebook

So recently I noticed when I share a song to my Facebook timeline, It is only showing up when I view my timeline on the mobile app. If I am viewing my profile from my laptop, the post is not there. To make matters more confusing, when I look at my ac...

Newbie

So recently I noticed when I share a song to my Facebook timeline, It is only showing up when I view my timeline on the mobile app. If I am viewing my profile from my laptop, the post is not the...

327 Views

0 replies

0 likes

Windows
  • 327 Views
  • 0 replies
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Solved!! Cant download songs

Hello, recently I have bought a new HD and I have not been able to download my songs, am I doing something wrong? I do not find the download button, and yes, I have logged out and in, I only have 2 devices, and I am not anywhere near 3,333 songs.By t...

Casual Listener

Hello, recently I have bought a new HD and I have not been able to download my songs, am I doing something wrong? I do not find the download button, and yes, I have logged out and in, I only have 2 d...

MattSuda

Spotify Star

3494 Views

3 replies

0 likes

Windows
  • 3494 Views
  • 3 replies
  • 0 likes

Cannot open or uninstall / reinstall Spotify. Windows 10.

Laptop runs seamlessly otherwise. I do not understand how Spotify could get so "hung up". Purchased Premium account via Android, but CANNOT RUN SPOTIFY ON LAPTOP. Any ideas? Thanks in advance. ~Greg

Newbie

Laptop runs seamlessly otherwise.   I do not understand how Spotify could get so "hung up".    Purchased Premium account via Android, but CANNOT RUN SPOTIFY ON LAPTOP.     &n...

itu_

Community Legend

439 Views

1 replies

0 likes

Windows
  • 439 Views
  • 1 replies
  • 0 likes

Can't remove a song in 'My Music' since 2014

Hi there, Tomorrow 3 years ago, I have added a song to my music. But tomorrow 3 years ago, I am also trying to remove it from My Music. This song just will not go away, I have tried everything. As you can see it is unchecked but it is still there. It...

Visitor

  Hi there,   Tomorrow 3 years ago, I have added a song to my music. But tomorrow 3 years ago, I am also trying to remove it from My Music. This song just will not go away, I have tried ...

labelscollected

Community Legend

499 Views

3 replies

0 likes

Windows
  • 499 Views
  • 3 replies
  • 0 likes

Spotify not syncing multiple devices

Spotify on my phone and pc are operating independently while logged onto the same account, not allowing controls to work from one device to the other

Casual Listener

Spotify on my phone and pc are operating independently while logged onto the same account, not allowing controls to work from one device to the other

jjmcfly

Casual Listener

563 Views

1 replies

2 likes

Windows
  • 563 Views
  • 1 replies
  • 2 likes

All tracks unavailable

Good afternoon, I am trying to listen music in the pc but when I select any song it appears unavailable and asks me to uploaded from the pc if I have the file. In my phone I can use Spotify without problems. How can I solve this issue? Thank you very...

Visitor

Good afternoon,   I am trying to listen music in the pc but when I select any song it appears unavailable and asks me to uploaded from the pc if I have the file. In my phone I can use Spotify ...

user-removed

Not applicable

623 Views

4 replies

0 likes

Windows
  • 623 Views
  • 4 replies
  • 0 likes

How to save a search queue

I searched for some music, clicked "play" on the first song from search results, selected "shuffle play"I listened for a while, I liked it. Now I want to play something else. But I have a queue I want to save and listen to it later. How can I do it?h...

Casual Listener

I searched for some music, clicked "play" on the first song from search results, selected "shuffle play" I listened for a while, I liked it. Now I want to play something else. But I have a q...

KorsarNik

Casual Listener

3852 Views

2 replies

0 likes

Windows
  • 3852 Views
  • 2 replies
  • 0 likes

Solved!! Playlists not shuffling

Shuffle function isn't working on my playlists, no matter when I turn it off and then on again, close spotify and reboot I get the same result. Happens as well on my iPhone 6. Any ideas or is it a bug?

Casual Listener

Shuffle function isn't working on my playlists, no matter when I turn it off and then on again, close spotify and reboot I get the same result. Happens as well on my iPhone 6. Any ideas or is it a bu...

Nomis1

Newbie

2774 Views

9 replies

4 likes

Windows
  • 2774 Views
  • 9 replies
  • 4 likes

can´t use my dektop spotfy app

On my desktop app it keeps saying "your last payment didn't work" when I just made a payment and it's still not letting my access Spotify. In my iphone keep playing sa aways. I thought maybe if I deleted the app and reinstalled it would work. Still n...

Casual Listener

On my desktop app it keeps saying "your last payment didn't work" when I just made a payment and it's still not letting my access Spotify. In my iphone keep playing sa aways. I thought maybe if I del...

MattSuda

Spotify Star

367 Views

1 replies

0 likes

Windows
  • 367 Views
  • 1 replies
  • 0 likes

I can't do anything

I don't know why, I've tried to close and open, I tried to log out but nothing happens! i press log out and nothing happens, i close it and open it, nothing happens. It also says that I'm offline. Please help!

Newbie

I don't know why, I've tried to close and open, I tried to log out but nothing happens! i press log out and nothing happens, i close it and open it, nothing happens. It also says that I'm offline. Pl...

MattSuda

Spotify Star

475 Views

1 replies

0 likes

Windows
  • 475 Views
  • 1 replies
  • 0 likes

Spotify lets me log in for a few seconds the logs me out and says incorrect password

https://i.gyazo.com/c160f3cba7ba1e7b0439941fc0ff4828.mp4 here is a gif of the event. Nothing seems to be working, any ideas what is happening here? I was randomly logged out and havent been able to get back in since

Newbie

https://i.gyazo.com/c160f3cba7ba1e7b0439941fc0ff4828.mp4 here is a gif of the event. Nothing seems to be working, any ideas what is happening here? I was randomly logged out and havent been able to g...

MattSuda

Spotify Star

779 Views

1 replies

0 likes

Windows
  • 779 Views
  • 1 replies
  • 0 likes

How to remain with hidden activity??

I have many friends on spotify who can always see what i listen to in their sidebar-feed. But sometimes when i don't want anyone to see what i listen to, i hide my activity. But when i log out and log back in, my activity is being shared again. How d...

Newbie

I have many friends on spotify who can always see what i listen to in their sidebar-feed. But sometimes when i don't want anyone to see what i listen to, i hide my activity. But when i log out and lo...

MartinStoichkov

Community Legend

1021 Views

1 replies

0 likes

Windows
  • 1021 Views
  • 1 replies
  • 0 likes

Discover Weekly disappeared

Every week I look forward to going through my Discover Weekly list and all of a sudden it's gone. When I go into the discover tab I can see the "Release Radar" and then there is a blank spot where the "Discover Weekly" icon used to appear. I have bee...

Casual Listener

Every week I look forward to going through my Discover Weekly list and all of a sudden it's gone. When I go into the discover tab I can see the "Release Radar" and then there is a blank spot where th...

mikeOmatic

Casual Listener

1565 Views

4 replies

9 likes

Windows
  • 1565 Views
  • 4 replies
  • 9 likes

Error code 17 WINDOWS 10

First, something was wrong with my Spotify on my computer (Windows 10) everytime I would try to open it so I uninstalled it and tried reinstalling it and now an ERROR CODE 17 is popping up eveytime I try to reinstall it. I have tried to right click a...

Newbie

First, something was wrong with my Spotify on my computer (Windows 10) everytime I would try to open it so I uninstalled it and tried reinstalling it and now an ERROR CODE 17 is popping up eveytime I...

bbender4961

Newbie

2326 Views

3 replies

1 likes

Windows
  • 2326 Views
  • 3 replies
  • 1 likes

Three Year Premium Member -- Local Files Continues to Not Function

Even though the early Def Leppard catalog isn't on Spotify, I own it & have it in my local music files. Spotify continues to grey out these options, regardless of how many times I reload or start the process anew. Spotify will sub my Pyromania "Rock ...

Casual Listener

Even though the early Def Leppard catalog isn't on Spotify, I own it & have it in my local music files. Spotify continues to grey out these options, regardless of how many times I reload or start...

laura32

Casual Listener

390 Views

1 replies

0 likes

Windows
  • 390 Views
  • 1 replies
  • 0 likes

Re: Inbox and messages

They dont want us to share music privately. Thats the only thing im seeing here.

Casual Listener

They dont want us to share music privately. Thats the only thing im seeing here. 

578 Views

0 replies

4 likes

  • 578 Views
  • 0 replies
  • 4 likes