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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80195 Views

40 replies

68 likes

  • 80195 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

lourdesmani

Visitor

769370 Views

502 replies

64 likes

  • 769370 Views
  • 502 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

16429 Views

17 replies

5 likes

  • 16429 Views
  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2712 Views

0 replies

4 likes

  • 2712 Views
  • 0 replies
  • 4 likes

Sharing what I listen to on Facebook

So recently I noticed when I share a song to my Facebook timeline, It is only showing up when I view my timeline on the mobile app. If I am viewing my profile from my laptop, the post is not there. To make matters more confusing, when I look at my ac...

Newbie

So recently I noticed when I share a song to my Facebook timeline, It is only showing up when I view my timeline on the mobile app. If I am viewing my profile from my laptop, the post is not the...

319 Views

0 replies

0 likes

Windows
  • 319 Views
  • 0 replies
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Solved!! Cant download songs

Hello, recently I have bought a new HD and I have not been able to download my songs, am I doing something wrong? I do not find the download button, and yes, I have logged out and in, I only have 2 devices, and I am not anywhere near 3,333 songs.By t...

Casual Listener

Hello, recently I have bought a new HD and I have not been able to download my songs, am I doing something wrong? I do not find the download button, and yes, I have logged out and in, I only have 2 d...

MattSuda

Spotify Star

3474 Views

3 replies

0 likes

Windows
  • 3474 Views
  • 3 replies
  • 0 likes

Cannot open or uninstall / reinstall Spotify. Windows 10.

Laptop runs seamlessly otherwise. I do not understand how Spotify could get so "hung up". Purchased Premium account via Android, but CANNOT RUN SPOTIFY ON LAPTOP. Any ideas? Thanks in advance. ~Greg

Newbie

Laptop runs seamlessly otherwise.   I do not understand how Spotify could get so "hung up".    Purchased Premium account via Android, but CANNOT RUN SPOTIFY ON LAPTOP.     &n...

itu_

Community Legend

435 Views

1 replies

0 likes

Windows
  • 435 Views
  • 1 replies
  • 0 likes

Can't remove a song in 'My Music' since 2014

Hi there, Tomorrow 3 years ago, I have added a song to my music. But tomorrow 3 years ago, I am also trying to remove it from My Music. This song just will not go away, I have tried everything. As you can see it is unchecked but it is still there. It...

Visitor

  Hi there,   Tomorrow 3 years ago, I have added a song to my music. But tomorrow 3 years ago, I am also trying to remove it from My Music. This song just will not go away, I have tried ...

labelscollected

Community Legend

482 Views

3 replies

0 likes

Windows
  • 482 Views
  • 3 replies
  • 0 likes

Spotify not syncing multiple devices

Spotify on my phone and pc are operating independently while logged onto the same account, not allowing controls to work from one device to the other

Casual Listener

Spotify on my phone and pc are operating independently while logged onto the same account, not allowing controls to work from one device to the other

jjmcfly

Casual Listener

548 Views

1 replies

2 likes

Windows
  • 548 Views
  • 1 replies
  • 2 likes

All tracks unavailable

Good afternoon, I am trying to listen music in the pc but when I select any song it appears unavailable and asks me to uploaded from the pc if I have the file. In my phone I can use Spotify without problems. How can I solve this issue? Thank you very...

Visitor

Good afternoon,   I am trying to listen music in the pc but when I select any song it appears unavailable and asks me to uploaded from the pc if I have the file. In my phone I can use Spotify ...

user-removed

Not applicable

595 Views

4 replies

0 likes

Windows
  • 595 Views
  • 4 replies
  • 0 likes

How to save a search queue

I searched for some music, clicked "play" on the first song from search results, selected "shuffle play"I listened for a while, I liked it. Now I want to play something else. But I have a queue I want to save and listen to it later. How can I do it?h...

Casual Listener

I searched for some music, clicked "play" on the first song from search results, selected "shuffle play" I listened for a while, I liked it. Now I want to play something else. But I have a q...

KorsarNik

Casual Listener

3825 Views

2 replies

0 likes

Windows
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  • 2 replies
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Solved!! Playlists not shuffling

Shuffle function isn't working on my playlists, no matter when I turn it off and then on again, close spotify and reboot I get the same result. Happens as well on my iPhone 6. Any ideas or is it a bug?

Casual Listener

Shuffle function isn't working on my playlists, no matter when I turn it off and then on again, close spotify and reboot I get the same result. Happens as well on my iPhone 6. Any ideas or is it a bu...

Nomis1

Newbie

2704 Views

9 replies

4 likes

Windows
  • 2704 Views
  • 9 replies
  • 4 likes

can´t use my dektop spotfy app

On my desktop app it keeps saying "your last payment didn't work" when I just made a payment and it's still not letting my access Spotify. In my iphone keep playing sa aways. I thought maybe if I deleted the app and reinstalled it would work. Still n...

Casual Listener

On my desktop app it keeps saying "your last payment didn't work" when I just made a payment and it's still not letting my access Spotify. In my iphone keep playing sa aways. I thought maybe if I del...

MattSuda

Spotify Star

361 Views

1 replies

0 likes

Windows
  • 361 Views
  • 1 replies
  • 0 likes

I can't do anything

I don't know why, I've tried to close and open, I tried to log out but nothing happens! i press log out and nothing happens, i close it and open it, nothing happens. It also says that I'm offline. Please help!

Newbie

I don't know why, I've tried to close and open, I tried to log out but nothing happens! i press log out and nothing happens, i close it and open it, nothing happens. It also says that I'm offline. Pl...

MattSuda

Spotify Star

464 Views

1 replies

0 likes

Windows
  • 464 Views
  • 1 replies
  • 0 likes

Spotify lets me log in for a few seconds the logs me out and says incorrect password

https://i.gyazo.com/c160f3cba7ba1e7b0439941fc0ff4828.mp4 here is a gif of the event. Nothing seems to be working, any ideas what is happening here? I was randomly logged out and havent been able to get back in since

Newbie

https://i.gyazo.com/c160f3cba7ba1e7b0439941fc0ff4828.mp4 here is a gif of the event. Nothing seems to be working, any ideas what is happening here? I was randomly logged out and havent been able to g...

MattSuda

Spotify Star

774 Views

1 replies

0 likes

Windows
  • 774 Views
  • 1 replies
  • 0 likes

How to remain with hidden activity??

I have many friends on spotify who can always see what i listen to in their sidebar-feed. But sometimes when i don't want anyone to see what i listen to, i hide my activity. But when i log out and log back in, my activity is being shared again. How d...

Newbie

I have many friends on spotify who can always see what i listen to in their sidebar-feed. But sometimes when i don't want anyone to see what i listen to, i hide my activity. But when i log out and lo...

MartinStoichkov

Community Legend

1008 Views

1 replies

0 likes

Windows
  • 1008 Views
  • 1 replies
  • 0 likes

Discover Weekly disappeared

Every week I look forward to going through my Discover Weekly list and all of a sudden it's gone. When I go into the discover tab I can see the "Release Radar" and then there is a blank spot where the "Discover Weekly" icon used to appear. I have bee...

Casual Listener

Every week I look forward to going through my Discover Weekly list and all of a sudden it's gone. When I go into the discover tab I can see the "Release Radar" and then there is a blank spot where th...

mikeOmatic

Casual Listener

1542 Views

4 replies

9 likes

Windows
  • 1542 Views
  • 4 replies
  • 9 likes

Error code 17 WINDOWS 10

First, something was wrong with my Spotify on my computer (Windows 10) everytime I would try to open it so I uninstalled it and tried reinstalling it and now an ERROR CODE 17 is popping up eveytime I try to reinstall it. I have tried to right click a...

Newbie

First, something was wrong with my Spotify on my computer (Windows 10) everytime I would try to open it so I uninstalled it and tried reinstalling it and now an ERROR CODE 17 is popping up eveytime I...

bbender4961

Newbie

2302 Views

3 replies

1 likes

Windows
  • 2302 Views
  • 3 replies
  • 1 likes

Three Year Premium Member -- Local Files Continues to Not Function

Even though the early Def Leppard catalog isn't on Spotify, I own it & have it in my local music files. Spotify continues to grey out these options, regardless of how many times I reload or start the process anew. Spotify will sub my Pyromania "Rock ...

Casual Listener

Even though the early Def Leppard catalog isn't on Spotify, I own it & have it in my local music files. Spotify continues to grey out these options, regardless of how many times I reload or start...

laura32

Casual Listener

382 Views

1 replies

0 likes

Windows
  • 382 Views
  • 1 replies
  • 0 likes

Re: Inbox and messages

They dont want us to share music privately. Thats the only thing im seeing here.

Casual Listener

They dont want us to share music privately. Thats the only thing im seeing here. 

578 Views

0 replies

4 likes

  • 578 Views
  • 0 replies
  • 4 likes

Connection lost to Spotify ... song ends

I keep having the error message: Unable to play 'xxx' - the connection to Spotify was lost. Of course restaring the router or the PC is not helping. This doesn't seem to be a unique problem - why doesnt Spotify have a topic that REALLY deals with the...

Casual Listener

I keep having the error message: Unable to play 'xxx' - the connection to Spotify was lost. Of course restaring the router or the PC is not helping. This doesn't seem to be a unique problem - why doe...

Hubo

Community Legend

532 Views

3 replies

0 likes

Windows
  • 532 Views
  • 3 replies
  • 0 likes

Superuser Contribution Mobile phone random play when using my PC.

A new issue has arose today and that is that while listening to a song on my computer on the application, my phone will randomly start playing a random song. I was listening to Flume and then my phone started playing Kasabian. Thus stopping the PC ap...

Newbie

A new issue has arose today and that is that while listening to a song on my computer on the application, my phone will randomly start playing a random song. I was listening to Flume and then my phon...

STBoarder

Casual Listener

530 Views

2 replies

1 likes

Windows
  • 530 Views
  • 2 replies
  • 1 likes

Solved!! Shuffle not working at all

Hello there!When I try to shuffle a playlist (any playlist) on the Spotify Desktop client (Windows 7, Version 1.0.52.725.g943b26a8) it plays in the exact order of the original playlist, no matter if shuffle is enabled or not. Also this happens with t...

Casual Listener

Hello there! When I try to shuffle a playlist (any playlist) on the Spotify Desktop client (Windows 7, Version 1.0.52.725.g943b26a8) it plays in the exact order of the original playlist, no mat...

fritz_f

Casual Listener

838 Views

2 replies

2 likes

Windows
  • 838 Views
  • 2 replies
  • 2 likes