Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Discuss Spotify for Windows
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...
Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...
I'm still new to Spotify so I may not have the right terms here. When I play music on the Windows Desktop app, it sort of syncs with my phone and tablet so that whatever playlist I'm on, the devices are on that playlist too.Is there a way to disable ...
I'm still new to Spotify so I may not have the right terms here. When I play music on the Windows Desktop app, it sort of syncs with my phone and tablet so that whatever playlist I'm on, the de...
Roadie
8565 Views
3 replies
20 likes
Hi I recently added some new music locally but it's not appearing in my Local Files. Anyone else experiencing the same problem?
Hi I recently added some new music locally but it's not appearing in my Local Files. Anyone else experiencing the same problem?
Roadie
2120 Views
3 replies
0 likes
Spotify version: 1.0.48.103.g15edf1ecWindows version: 10, 64 bit Dragging tracks in the applications seems to be broken, no adorner is attached to the mouse upon drag, and track isn't added to destination Broken functionality includesbut is not limit...
Spotify version: 1.0.48.103.g15edf1ec Windows version: 10, 64 bit Dragging tracks in the applications seems to be broken, no adorner is attached to the mouse upon drag, and track isn't...
Moderator
560 Views
1 replies
0 likes
My Spotify Player on Windows 10 does not open (although the process is running in task manager). Uninstall does not work. Adding exception in AVG does not help either (i helped some, as i have read). What next? Help, please.
My Spotify Player on Windows 10 does not open (although the process is running in task manager). Uninstall does not work. Adding exception in AVG does not help either (i helped some, as i have read)....
Casual Listener
2399 Views
5 replies
0 likes
Hola buen dia, tengo dos preguntas:1. Tengo una cuenta premium con un correo y quiero saber si puedo cambiar esa cuenta premium para usarla con otro correo.Explicacion: Mi cuenta premium la tengo asociada a mi facebook, pero en realidad yo queria usa...
Hola buen dia, tengo dos preguntas: 1. Tengo una cuenta premium con un correo y quiero saber si puedo cambiar esa cuenta premium para usarla con otro correo. Explicacion: Mi cuenta premium la tengo...
310 Views
0 replies
0 likes
This is so annoying,Everytime I play my "songs" playlist it only shuffles up the latest 20 trakcs based on how the playlist is sorted by, so for example if I sort the playlist by artist name, the only songs it will play are artists that begin with A ...
This is so annoying, Everytime I play my "songs" playlist it only shuffles up the latest 20 trakcs based on how the playlist is sorted by, so for example if I sort the playlist by artist name, the o...
Moderator
497 Views
1 replies
1 likes
This triggers me to be honest. I can filter general main search (top left) with keywords using AND/OR/NOT etc, but cant do that in my playlist if out of 1000 songs I only want to listen to Drake OR Future. Why? Its so assbackwards.
This triggers me to be honest. I can filter general main search (top left) with keywords using AND/OR/NOT etc, but cant do that in my playlist if out of 1000 songs I only want to listen to Drake OR F...
723 Views
0 replies
0 likes
Spotify is using over 9gb in my c:\users\username\appdata\local\spotify\data folder. it seems like this folder keeps growing. I don't have any music saving locally on my machine so not sure why it's grown so large. Would there be any downside if I st...
Spotify is using over 9gb in my c:\users\username\appdata\local\spotify\data folder. it seems like this folder keeps growing. I don't have any music saving locally on my machine so not sure why it's ...
Newbie
6192 Views
2 replies
0 likes
It seems my Spotify app has updated (1.0.48.103.g15edf1ec) and with the update, when I browse in my library by Artist, not all of the albums/music I have saved shows up. However if I navigate to the main artist page, it will show the entire album as ...
It seems my Spotify app has updated (1.0.48.103.g15edf1ec) and with the update, when I browse in my library by Artist, not all of the albums/music I have saved shows up. However if I navigate to the ...
289 Views
0 replies
0 likes
Hey,each time i close Spotify, its saved starting position in regedit shifts by 86 pixel to the left. So when i start it again, it is a bit more left.Dunno why... I guess i have this problem since Windows 10, never tried to solve it.If you need more ...
Hey, each time i close Spotify, its saved starting position in regedit shifts by 86 pixel to the left. So when i start it again, it is a bit more left. Dunno why... I guess i have this problem ...
313 Views
0 replies
0 likes
I normally listen to spotify on my phone without problems, but i am home sick today and am trying to listen on my laptop and i play a song and after 5 seconds the program shuts down and restarts. I logged off and logged back on and it is still doing ...
I normally listen to spotify on my phone without problems, but i am home sick today and am trying to listen on my laptop and i play a song and after 5 seconds the program shuts down and restarts. I l...
Roadie
314 Views
1 replies
0 likes
My spotify won't start and when I try to uninstall it, it won't. I tried to uninstall it through the control panel, using Advanced SystemCare Uninstaller and CCleaner and nothing worked. I tried to uninstall it in Safe Mode using all of the options a...
My spotify won't start and when I try to uninstall it, it won't. I tried to uninstall it through the control panel, using Advanced SystemCare Uninstaller and CCleaner and nothing worked. I tried to u...
Casual Listener
1001 Views
2 replies
0 likes
Hello everyone! After every song the playlist is sttoping and I am getting this message of 'Can't play the current track' and since I couldn't find any solutions rather than the 'unistall and delete cache' ones (that ocf I have already tried) I am cr...
Hello everyone! 🙂 After every song the playlist is sttoping and I am getting this message of 'Can't play the current track' and since I couldn't find any solutions rather than the 'unistall...
Casual Listener
402 Views
2 replies
1 likes
Recently i have downloaded a playlist to my desktop (Windows), but i have decided to not keep this saved anymore in my PC. So, i just uncheck the "Avaliable Offline" button, but, when i'm offline, i could keep listen the downloaded playlist, even aft...
Recently i have downloaded a playlist to my desktop (Windows), but i have decided to not keep this saved anymore in my PC. So, i just uncheck the "Avaliable Offline" button, but, when i'm offline, i ...
Community Legend
297 Views
1 replies
0 likes
I have had this problem for 3 weeks and I haven't been able to use Spotify. I tried running it compatibility mode, troubleshooting it and still no fix. It doesn't even show up on task manager but says it running when I try to delete it.
I have had this problem for 3 weeks and I haven't been able to use Spotify. I tried running it compatibility mode, troubleshooting it and still no fix. It doesn't even show up on task manager but say...
Roadie
484 Views
1 replies
0 likes
Hi,Today I was searching for Nothing's Gonna Hurt You Babe, by Cigarettes After **bleep** and it came up that there's just one song in their profile named "K.". I found it quite strange, because I remember I added some of their songs in my private pl...
Hi, Today I was searching for Nothing's Gonna Hurt You Babe, by Cigarettes After **bleep** and it came up that there's just one song in their profile named "K.". I found it quite strange, because I ...
Community Legend
364 Views
1 replies
0 likes
so here we goI started using spotify on my phone about a year ago. Over that time, I made a playlist of about 35 songs. Later, I installed spotify on my computer. I noticed that my original playlist was still on my phone, but hadn;t transferred to my...
so here we go I started using spotify on my phone about a year ago. Over that time, I made a playlist of about 35 songs. Later, I installed spotify on my computer. I noticed that m...
Composer
501 Views
1 replies
0 likes
I'm trying to figure out the radio feature on Spotify. I picked an artist and then used that to create a radio station. I get about 100 songs that repeat them selves over and over. After a few days it gets old. I'm I using it wrong? What I'd like is ...
I'm trying to figure out the radio feature on Spotify. I picked an artist and then used that to create a radio station. I get about 100 songs that repeat them selves over and over. After a few days i...
Community Legend
537 Views
1 replies
0 likes
Sometimes when i skip a song with my media buttons Spotify starts the Playlist radio and plays the songs from the radio and not from my playlist.
Sometimes when i skip a song with my media buttons Spotify starts the Playlist radio and plays the songs from the radio and not from my playlist.
347 Views
0 replies
0 likes
Hi to all who are reading this I create this post to only ask if there is a way to export some song of Spotify to copy in a usb-key to listen in the car. The song i want is 78min-long so it's a big file. Thanks for helping me.
Hi to all who are reading this I create this post to only ask if there is a way to export some song of Spotify to copy in a usb-key to listen in the car. The song i want is 78min-long so it'...
Casual Listener
1299 Views
2 replies
0 likes
