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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83923 Views

40 replies

68 likes

  • 83923 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

795933 Views

505 replies

64 likes

  • 795933 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24012 Views

25 replies

7 likes

  • 24012 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3065 Views

0 replies

4 likes

  • 3065 Views
  • 0 replies
  • 4 likes

Superuser Contribution Constant crashing - I have Spotify Premium everytime I open it it crashes immediately

Using Windows 7 on PC. For months this has been happening, usually immediately the programme opens and always within minutes. I've uninstalled and reinstalled - no difference. Does Spotify not provide any customer service - I'm paying £10 a month for...

Newbie

Using Windows 7 on PC.    For months this has been happening, usually immediately the programme opens and always within minutes.  I've uninstalled and reinstalled - no difference....

Maria_B

Moderator

834 Views

1 replies

0 likes

Windows
  • 834 Views
  • 1 replies
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Superuser Contribution [Windows 10] Spotify rapidly pauses and unpauses

My Spotify on my laptop will not stop glitching out. If I play any song, it'll rapidly unpause and pause again like I'm holding down the spacebar, making most music I listen to downright choppy or unbearable. I also have uninstalled and reinstalled i...

Newbie

My Spotify on my laptop will not stop glitching out. If I play any song, it'll rapidly unpause and pause again like I'm holding down the spacebar, making most music I listen to downright choppy or un...

Maria_B

Moderator

1029 Views

1 replies

0 likes

Windows
  • 1029 Views
  • 1 replies
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Windows app fails to display album art for some local files

I've seen this issue mentioned in a few threads, but I'd like to raise another flag for it since the problem has still not been fixed. I'm running Spotify 1.0.52.725.g943b26a8 on Windows 10 and I mostly use the Spotify catalog, but I have some local ...

Regular

I've seen this issue mentioned in a few threads, but I'd like to raise another flag for it since the problem has still not been fixed.   I'm running Spotify 1.0.52.725.g943b26a8 on Window...

kaiyoma

Regular

734 Views

6 replies

0 likes

Windows
  • 734 Views
  • 6 replies
  • 0 likes

Spotify deinstalliert sich von selbst

Hey liebe Spotify Nutzer, ich nutze nun seit ca. einem halben Jahr Spotify. Und dies ging auch bis vor kurzem Problemlos. Seit aber etwa einer Woche läuft es nach Start ein paar Minuten und schließt sich dann automatisch mit dieser Fehlermeldung: "Da...

Newbie

Hey liebe Spotify Nutzer,   ich nutze nun seit ca. einem halben Jahr Spotify. Und dies ging auch bis vor kurzem Problemlos. Seit aber etwa einer Woche läuft es nach Start ein paar Minuten...

693 Views

0 replies

0 likes

Windows
  • 693 Views
  • 0 replies
  • 0 likes

Solved!! [Desktop] Daily Mix on Desktop has gone

Hi, I absolutely love the Daily Mix and have been using it loads. However, my Spotify just updated itself to Version 1.0.52.725.g943b26a8 and now there is no more Daily Mix under "Your Music".Has it moved? Has it been removed? Please help!

Regular

Hi,   I absolutely love the Daily Mix and have been using it loads. However, my Spotify just updated itself to Version 1.0.52.725.g943b26a8 and now there is no more Daily Mix under "Your Music...

lcmccann

Newbie

616 Views

3 replies

0 likes

Windows
  • 616 Views
  • 3 replies
  • 0 likes

Playlists on PC not on phone

i recently made multiple playlists on my computer, but the next day they are not on my phone in my account. i can see some of them but even those do not have all the songs that i added.

Newbie

i recently made multiple playlists on my computer, but the next day they are not on my phone in my account. i can see some of them but even those do not have all the songs that i added.  

275 Views

0 replies

0 likes

Windows
  • 275 Views
  • 0 replies
  • 0 likes

Web Player Bugs/Layout

This is a genereal review and opinion on the new web player after its update. It is full of bugs if it has not already been noticed. Artist, Albums, Playlists, and Songs are 90% unviewable. I have my Spotify account full of music yet only about 10 ar...

Newbie

This is a genereal review and opinion on the new web player after its update.  It is full of bugs if it has not already been noticed. Artist, Albums, Playlists, and Songs are 90% unviewable. I ...

287 Views

0 replies

2 likes

Windows
  • 287 Views
  • 0 replies
  • 2 likes

Incomplete Local Files List

Spotify shows that I have 24,808 songs in my Local Files list. However, when I completely scroll down the list, it just cuts off amidst the "S" part of the directory. No songs show up, alphabetically, past "So..." in the list.I know I have songs that...

Regular

Spotify shows that I have 24,808 songs in my Local Files list. However, when I completely scroll down the list, it just cuts off amidst the "S" part of the directory. No songs show up, alphabetically...

332 Views

0 replies

0 likes

Windows
  • 332 Views
  • 0 replies
  • 0 likes

Windows App Crashing/Automatically Uninstalling

Since the upgrade to my windows app yesterday, I can play about two songs, and then the app crashes and then uninstalls itself. I've never seen anything like it. I don't think it's got anything to do with an antivirus program, as I get no notifcation...

Visitor

Since the upgrade to my windows app yesterday, I can play about two songs, and then the app crashes and then uninstalls itself. I've never seen anything like it. I don't think it's got anything ...

peterchateauneu

Regular

2573 Views

28 replies

2 likes

Windows
  • 2573 Views
  • 28 replies
  • 2 likes

Sharing to facebook

Hi Why is it that I have to open the web player inorder to share my tune to facebook?

Casual Listener

Hi   Why is it that I have to open the web player inorder to share my tune to facebook?

MattSuda

Spotify Star

683 Views

4 replies

0 likes

Windows
  • 683 Views
  • 4 replies
  • 0 likes

Music Not playing. Skipping through songs. Says song not available and i ust import it.

I have opened up spotify this morning on my desktop, it is not playing any music when i click a playlist. When i click on a specific song it tells me that the song is not available and i can import it if its on my computer. have tried reinstalling sp...

Newbie

I have opened up spotify this morning on my desktop, it is not playing any music when i click a playlist. When i click on a specific song it tells me that the song is not available and i can import i...

270 Views

0 replies

0 likes

Windows
  • 270 Views
  • 0 replies
  • 0 likes

Spotify Premium on I-phone app but Spotify Free on windows on desktop

Hi All, Can anyone help me with this problem:I have a Spotify Premium account. It works on my I-phone app but not on my windows computer: it only shows Spotify free (see screenshot in attachment)I already tried unistalling and installing again.Would ...

Newbie

Hi All,   Can anyone help me with this problem: I have a Spotify Premium account. It works on my I-phone app but not on my windows computer: it only shows Spotify free (see screenshot in...

MattSuda

Spotify Star

344 Views

1 replies

0 likes

Windows
  • 344 Views
  • 1 replies
  • 0 likes

Spotify crashes at launch after update

Hey, My Spotify desktop app just got updated, and ever since I tried to launch it, it crashes at startup. Does anyone else have this issue too with the latest update too? Cheers,Kwint

Newbie

Hey,   My Spotify desktop app just got updated, and ever since I tried to launch it, it crashes at startup.   Does anyone else have this issue too with the latest update too?   C...

MattSuda

Spotify Star

445 Views

1 replies

0 likes

Windows
  • 445 Views
  • 1 replies
  • 0 likes

New web player doesnt work !

The new version o f web player with black icon just doesnt work at all.Volume is automatically mute, no sound at all. Press play does nothing. Didnt change any settings. No problems with flash player etc.Previous verion with green icon worked perfect...

Casual Listener

The new version o f web player with black icon just doesnt work at all. Volume is automatically mute, no sound at all. Press play does nothing.  Didnt change any settings.  No problems wi...

oldFakebooker

Roadie

694 Views

2 replies

0 likes

Windows
  • 694 Views
  • 2 replies
  • 0 likes

Solved!! Por qué no puedo empezar a reproducir un álbum por la canción que quiero sin tener que abrir la opci

Hola:Por Que No puedo empezar un Reproducir un álbum Por La canción que quiero, sin Tener que abrir la opción "cola"?

Regular

Hola: Por Que No puedo empezar un Reproducir un álbum Por La canción que quiero, sin Tener que abrir la opción "cola"?

itu_

Community Legend

10215 Views

3 replies

0 likes

Windows
  • 10215 Views
  • 3 replies
  • 0 likes

complete playlists greyed out

For some reason, complete playlists, 300+ in each are greyed out when I try to cast them through my chromecast device (found) on my phone, and when I play (cast) through my laptop using the spotify web player. On my phone app, when I choose that part...

Casual Listener

For some reason, complete playlists, 300+ in each are greyed out when I try to cast them through my chromecast device (found) on my phone, and when I play (cast) through my laptop using the spotify w...

MattSuda

Spotify Star

1165 Views

1 replies

0 likes

Windows
  • 1165 Views
  • 1 replies
  • 0 likes

Songs no longer avaliable in Spotify

Hi, i have a large collection of songs divided into playlists sorted in genres. The other day, i noticed something really alarming when i wanted to listen to one of my alltime favorite songs and it was now gone! Problem is, i can`t remember neither a...

Roadie

Hi, i have a large collection of songs divided into playlists sorted in genres. The other day, i noticed something really alarming when i wanted to listen to one of my alltime favorite songs and it w...

mlor

Casual Listener

451 Views

2 replies

0 likes

Windows
  • 451 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify won't play the selected song

Hi guys, For now 1 week, I cannot choose a song on a saved album, Spotify will just play another one, I have to scroll to the next and next and next to find the one I wanted. It's not happening on my playlists, just the saved albums. I just can't pla...

Music Fan

Hi guys,     For now 1 week, I cannot choose a song on a saved album, Spotify will just play another one, I have to scroll to the next and next and next to find the one I wanted.  ...

Maria_B

Moderator

4492 Views

1 replies

0 likes

Windows
  • 4492 Views
  • 1 replies
  • 0 likes

New Website Update Is Terrible.

For some reason the new spotify website seems to have a lot lag and the songs are very choppy and seem to stop and go randomly. I know it's not my internet. But apart from that the new layout is visually unpleasing to me. I hope they change it back.

Newbie

For some reason the new spotify website seems to have a lot lag and the songs are very choppy and seem to stop and go randomly. I know it's not my internet. But apart from that the new layout is visu...

277 Views

0 replies

0 likes

Windows
  • 277 Views
  • 0 replies
  • 0 likes

Visit "Browse Tab" of another country

Spotify has a section called Browse. When I go to this section I have some custom playlists directed to my country (like top artists, pop music here, etc). How can I view this section directed to another country that is not mine? For example know mor...

Newbie

Spotify has a section called Browse. When I go to this section I have some custom playlists directed to my country (like top artists, pop music here, etc). How can I view this section directed to ano...

237 Views

0 replies

0 likes

Windows
  • 237 Views
  • 0 replies
  • 0 likes