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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Compact Library Layout.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 882 Views
  • 1 replies
  • 3 likes
  • 882 Views
  • 1 replies
  • 3 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 140196 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 140196 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 55689 Views
  • 0 replies
  • 33 likes
  • Windows
  • 55689 Views
  • 0 replies
  • 33 likes

Solved!! Custom Station - Able To Create with Multiple Artists via New Playlist?

Hi... I understand that I can create a CUSTOM STATION by adding multiple artists to a playlist (and then, supposedly, there will be a “playlist radio” option to select…?) Anyhow, I created a new playlist, but I can’t figure out how to get an artist /...

  • Casual Listener
  • Hi...   I understand that I can create a CUSTOM STATION by adding multiple artists to a playlist (and then, supposedly, there will be a “playlist radio” option to select…?)  Anyhow, I c...
  • Infoman
  • Casual Listener
  • 6157 Views
  • 5 replies
  • 0 likes
  • Windows
  • 6157 Views
  • 5 replies
  • 0 likes

Years later, Spotify desktop refusing to use 5.1 but, the web player does just fine.

Spotify web app plays and uses my 5.1 headset just fine, and my speakers.Spotify desktop application refuses to do so and has for years. I've brought this up, as have many others, several times. I am sick of using the web player to get my sub woofer ...

  • Regular
  • Spotify web app plays and uses my 5.1 headset just fine, and my speakers. Spotify desktop application refuses to do so and has for years. I've brought this up, as have many others, several times. ...
  • Peter__
  • Community Legend
  • 311 Views
  • 1 replies
  • 0 likes
  • Windows
  • 311 Views
  • 1 replies
  • 0 likes

Recover Starred Songs

Hello I checked my starred songs today, and it seems that I have nothing starred. I know that shouldn't be right, because I've starred a lot of songs over the past couple of months. So, I'm wondering if one of you great Spotify support staffers could...

  • Visitor
  • Hello   I checked my starred songs today, and it seems that I have nothing starred. I know that shouldn't be right, because I've starred a lot of songs over the past couple of months. So, I'...
  • Peter__
  • Community Legend
  • 344 Views
  • 1 replies
  • 0 likes
  • Windows
  • 344 Views
  • 1 replies
  • 0 likes

Spotify Radio on Mobile

If I'm listening to, say, "70's genre" on radio, I assume that there is a large number of songs that could be played. So, why am I hearing the same song played 4 or 5 times in the space of an hour?

  • Newbie
  • If I'm listening to, say, "70's genre" on radio, I assume that there is a large number of songs that could be played.  So, why am I hearing the same song played 4 or 5 times in the space of an...
  • MichaelW
  • Community Legend
  • 205 Views
  • 1 replies
  • 0 likes
  • Windows
  • 205 Views
  • 1 replies
  • 0 likes

Solved!! music plays for 3 secs then shows "can't play the current track" for ALL OF THE MUSIC

As the subject header says, however, if I double click on the track repeated the music plays. Also the music doesn't play the next song automatically because of this message!!!!This happens most of the time but sometimes if I'm lucky it would just pl...

  • Newbie
  • As the subject header says, however, if I double click on the track repeated the music plays.  Also the music doesn't play the next song automatically because of this message!!!! This happ...
  • Merik
  • Community Legend
  • 279 Views
  • 1 replies
  • 0 likes
  • Windows
  • 279 Views
  • 1 replies
  • 0 likes

Cannot change country from Austria to Germany

Hello! I moved from Austria to Germany recently and therefore I also have a German credit card now. In order to use this card for the spotify premium payment I need to change my country-settings, but unfortunately I am not able to Every time I enter ...

  • Newbie
  • Hello!   I moved from Austria to Germany recently and therefore I also have a German credit card now. In order to use this card for the spotify premium payment I need to change my country-se...
  • MichaelW
  • Community Legend
  • 213 Views
  • 1 replies
  • 0 likes
  • Windows
  • 213 Views
  • 1 replies
  • 0 likes

Being taken to ad playlist despite not clicking on the ad.

Every few minutes, when the little banner ad is at the bottom, I get taken to the page of whatever it's advertising even though I never clicked on the ad. It only happens when Spotify is the active window. Has happened multiple times in a matter of o...

  • Casual Listener
  • Every few minutes, when the little banner ad is at the bottom, I get taken to the page of whatever it's advertising even though I never clicked on the ad.  It only happens when Spotify is the ac...
  • rainbow_pie
  • Casual Listener
  • 208 Views
  • 2 replies
  • 0 likes
  • Windows
  • 208 Views
  • 2 replies
  • 0 likes

Help restore Favorites accidentally removed....me so stupid

Is there anyway to restore Favorites after I accidentally removed it's numbers? Thought I'd copied them to playlist, but that doesn't seem the case...Feel so stupid not checking playlist for this.... aaaaaaaagh!

  • Newbie
  • Is there anyway to restore Favorites after I accidentally removed it's numbers? Thought I'd copied them to playlist, but that doesn't seem the case...Feel so stupid not checking playlist for t...
  • 154 Views
  • 0 replies
  • 0 likes
  • Windows
  • 154 Views
  • 0 replies
  • 0 likes

Albums and Songs Sorted Incorrectly

The songs within some albums are incorrectly sorted, meaning the albums are not in alphabetical order and songs are put in different track number positions. I'll screenshot an example of what I'm talking about. I could only attach 3 screenshots, thou...

  • Regular
  • The songs within some albums are incorrectly sorted, meaning the albums are not in alphabetical order and songs are put in different track number positions. I'll screenshot an example of what I'm tal...
  • kbrooksc
  • Community Legend
  • 267 Views
  • 1 replies
  • 0 likes
  • Windows
  • 267 Views
  • 1 replies
  • 0 likes

Solved!! Phone and Desktop Player Won't Sync

My iPhone 5s and my Windows 8.1 Spotify apps will not sync. Music and playlists are completely different - they are not connected in the cloud at all when connecting on the same wifi. Absolutely ridiculous that I pay what I do to not have a consisten...

  • Newbie
  • My iPhone 5s and my Windows 8.1 Spotify apps will not sync. Music and playlists are completely different - they are not connected in the cloud at all when connecting on the same wifi. Absolutely ridi...
  • MichaelW
  • Community Legend
  • 4293 Views
  • 1 replies
  • 0 likes
  • Mac
    Windows
  • 4293 Views
  • 1 replies
  • 0 likes

Spotify Hangs when State Farm Ad is started

I am running windows 8.1 and spotify app version 0.9.13.24.g5dbb3103. I am playing various albums and getting ads inserted every 3 or 4 songs. Everything is good. BUT, when the State Farm ad is selected to run, it never does. It sits there like it is...

  • Newbie
  • I am running windows 8.1 and spotify app version 0.9.13.24.g5dbb3103.  I am playing various albums and getting ads inserted every 3 or 4 songs.  Everything is good.  BUT, when the Stat...
  • 485 Views
  • 0 replies
  • 0 likes
  • Windows
  • 485 Views
  • 0 replies
  • 0 likes

Welcome to the Desktop Beta

June 3, 2015 Update: Hi everyone, Spotify staff here. We wanted to say thanks to everyone that participated in this Desktop Beta. Your insights and feedback were incredibly valuable for the internal teams here at Spotify HQ. For now this Desktop Beta...

  • Spotify
  • Spotify
  • June 3, 2015 Update:  Hi everyone, Spotify staff here. We wanted to say thanks to everyone that participated in this Desktop Beta. Your insights and feedback were incredibly valuable...
  • 234001 Views
  • 0 replies
  • 197 likes
  • Mac
    Windows
  • 234001 Views
  • 0 replies
  • 197 likes

Cannot interact with Artist or Browse

I have had issues with latest spotify. I finally got most of it back with Safe mode download. But Artist page or Browse page are all white and I cannot access anything other than my songs. Please help.

  • Regular
  • I have had issues with latest spotify.  I finally got most of it back with Safe mode download.  But Artist page or Browse page are all white and I cannot access anything other than my songs...
  • 278 Views
  • 0 replies
  • 0 likes
  • Windows
  • 278 Views
  • 0 replies
  • 0 likes

Sharing music with people

I am trying to share music with friends on here. I can only do this with certain people who I am facebook friends with. I try to share with my boyfriend who is not on facebook, and I have no idea how to share using his spotify username. I do the norm...

  • Newbie
  • I am trying to share music with friends on here. I can only do this with certain people who I am facebook friends with. I try to share with my boyfriend who is not on facebook, and I have no idea how...
  • 173 Views
  • 0 replies
  • 0 likes
  • Windows
  • 173 Views
  • 0 replies
  • 0 likes

Posting Spotify URL or sharing to Facebook creates blank message

Hi there, when I post the url of a spotify playlist, it looks fine in the facebook preview and news feed but when the post goes 'live' this is what you see on the actual page. the workaround doesnt work for me. any suggestions? :

spotify.jpg
  • Casual Listener
  • Hi there, when I post the url of a spotify playlist, it looks fine in the facebook preview and news feed but when the post goes 'live' this is what you see on the actual page. the workaround ...
  • 249 Views
  • 0 replies
  • 0 likes
  • Windows
  • 249 Views
  • 0 replies
  • 0 likes

Windows desktop and Android phone

Hello, Ok, I am new to Spotify so forgive me if I am posting in the wrong place. If my family is home listening from the Windows desktop and I am at the gym listening from my Android, either I shut them down at home completely or they shut me down at...

  • Newbie
  • Hello,   Ok, I am new to Spotify so forgive me if I am posting in the wrong place.   If my family is home listening from the Windows desktop and I am at the gym listening from my Androi...
  • 126 Views
  • 0 replies
  • 0 likes
  • Windows
  • 126 Views
  • 0 replies
  • 0 likes

Play Button shows when you hover over a friends picture...

Hey All, a friend noticed that a play button appears when you hover over a friend's picture in the 'messages' window... but when you click it all it does is blow away your play queue..... I'm assuming that's NOT what's supposed to happen... and I can...

  • Casual Listener
  • Hey All,   a friend noticed that a play button appears when you hover over a friend's picture in the 'messages' window... but when you click it all it does is blow away your play queue..... ...
  • meahtenoha
  • Spotify
  • 413 Views
  • 2 replies
  • 1 likes
  • Windows
  • 413 Views
  • 2 replies
  • 1 likes

Windows; in device playlist window, cannot see all playlists

I cannot see all my playlists under DEVICES (big window to the right) on WIN desktop. It would be cool if I could, much easier to organize and get an overview on desktop than on an Ipod etc.. Obivously there must be a limit to how many that can be sh...

  • Roadie
  • I cannot see all my playlists under DEVICES (big window to the right) on WIN desktop. It would be cool if I could, much easier to organize and get an overview on desktop than on an Ipod etc.. &nbsp...
  • spitspotpremium
  • Roadie
  • 284 Views
  • 3 replies
  • 0 likes
  • Windows
  • 284 Views
  • 3 replies
  • 0 likes

Solved!! I don't want anyone to find my account.

Hey, i just don't want people to follow me. I also don't want them to see who i follow or my playlists. What can i do?

  • Newbie
  • Hey, i just don't want people to follow me. I also don't want them to see who i follow or my playlists. What can i do?
  • user-removed
  • Not applicable
  • 3974 Views
  • 1 replies
  • 0 likes
  • Windows
  • 3974 Views
  • 1 replies
  • 0 likes