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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81457 Views

40 replies

68 likes

  • 81457 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

778451 Views

503 replies

64 likes

  • 778451 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18623 Views

19 replies

5 likes

  • 18623 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2822 Views

0 replies

4 likes

  • 2822 Views
  • 0 replies
  • 4 likes

Solved!! Undo favorites

Hi. I'm currently unable to undo clicking the favorite option (it's a heart nowadays) in premium, both desktop and android. Any ideas?

Casual Listener

Hi.   I'm currently unable to undo clicking the favorite option (it's a heart nowadays) in premium, both desktop and android.   Any ideas?

Specialworld

Community Legend

1289 Views

4 replies

0 likes

Windows
  • 1289 Views
  • 4 replies
  • 0 likes

Spotify plays the first song in the list rather than the one I selected.

Hoping someone can shed some light on a strange problem I've been having for about a week. When I select a song to play, rather than playing the song I selected, Spotify simply plays the first song in the list. In an album, for instance, regardless o...

Casual Listener

Hoping someone can shed some light on a strange problem I've been having for about a week. When I select a song to play, rather than playing the song I selected, Spotify simply plays the first song i...

readybreak18

Regular

996 Views

4 replies

2 likes

Windows
  • 996 Views
  • 4 replies
  • 2 likes

History Tab

The History Tab still isn't displaying the previous played songs!

Roadie

The History Tab still isn't displaying the previous played songs!

Jasonc126

Roadie

768 Views

5 replies

0 likes

Windows
  • 768 Views
  • 5 replies
  • 0 likes

Next Song Problem

There is a problem on all of my devices (phone, laptop, and desktop) where spotify will not play the next song on an album or playlist but instead will play a song from La-Di-Da, an album by Roar. I haven't been able to find an answer or someone with...

Casual Listener

There is a problem on all of my devices (phone, laptop, and desktop) where spotify will not play the next song on an album or playlist but instead will play a song from La-Di-Da, an album by Roar. I ...

Jovikin

Casual Listener

1114 Views

1 replies

0 likes

Windows
  • 1114 Views
  • 1 replies
  • 0 likes

I hate spotify support service

There is in MEXICO, no email or telephone contact.I has made dead end search about my problem.It unbeliveable that no body staff lisen me.I am consider to SUE spotify by FRAUD because the familiy service has no service to my family.I wait your answer...

Newbie

There is in MEXICO, no email or telephone contact. I has made dead end search about my problem. It unbeliveable that no body staff lisen me. I am consider to SUE spotify by FRAUD because the famil...

Robert_W

Community Legend

495 Views

2 replies

0 likes

Windows
  • 495 Views
  • 2 replies
  • 0 likes

Spotify says account is in use somewhere else. Account is not in use somewhere else.

Spotify keeps pausing because 'your account is being used somewhere else'. I've never given out my password. Just in case, I changed my password and logged out of all accounts manually from the online settings menu so all accounts should have been de...

Newbie

Spotify keeps pausing because 'your account is being used somewhere else'. I've never given out my password. Just in case, I changed my password and logged out of all accounts manually from the onlin...

Sinistrality

Newbie

487 Views

1 replies

2 likes

Windows
  • 487 Views
  • 1 replies
  • 2 likes

Local File not showing up

So one of my local songs keeps disappearing from spotify. as soon as I delete the song from the folder and readd it some time later it reappears in my collection and all the playlists I added it to earlier. There's other songs form that Folder that d...

Newbie

So one of my local songs keeps disappearing from spotify. as soon as I delete the song from the folder and readd it some time later it reappears in my collection and all the playlists I added it to e...

490 Views

0 replies

0 likes

Windows
  • 490 Views
  • 0 replies
  • 0 likes

Albums always starting from the first song

Whenenver I click a song from any album it always plays the first song, to get to the one I want I have to click the next song button at the bottom. I asked around and no one else I know is having this issue. I did try reinstalling and deleting all m...

Newbie

Whenenver I click a song from any album it always plays the first song, to get to the one I want I have to click the next song button at the bottom. I asked around and no one else I know is having th...

Grouser

Regular

1172 Views

5 replies

2 likes

Windows
  • 1172 Views
  • 5 replies
  • 2 likes

Re-enabling the desktop overlay

Hi, I have Spotify premium version 1.0.52.725.g943b26a8 (latest as of 2/4/17), and I am having problems with the desktop overlay (media playback panel, song info currently playing...) with Spotify only. With other media playback apps (eg. built-in Gr...

Newbie

Hi, I have Spotify premium version 1.0.52.725.g943b26a8 (latest as of 2/4/17), and I am having problems with the desktop overlay (media playback panel, song info currently playing...) with Spotify on...

859 Views

0 replies

0 likes

Windows
  • 859 Views
  • 0 replies
  • 0 likes

Superuser Contribution doesn't play a specific song

i'm a premium account. when I select a song from an album with start button it starts from first song, not from the song i said to play. Why??

Newbie

i'm a premium account. when I select a song from an album with start button it starts from first song, not from the song i said to play. Why??

ZullyB

Roadie

363 Views

1 replies

0 likes

Windows
  • 363 Views
  • 1 replies
  • 0 likes

Copying tracks and playlists from pc version to android

hi. is there any way to download my tracks or playlist once (on pc) and copy them to my android device so i can use them on both of my devices? or i have to download them twice?

Newbie

hi. is there any way to download my tracks or playlist once (on pc) and copy them to my android device so i can use them on both of my devices? or i have to download them twice?

Specialworld

Community Legend

377 Views

1 replies

0 likes

Windows
  • 377 Views
  • 1 replies
  • 0 likes

Daily Mix doesn't change

5 of my 6 daily mixes change each day as I expect. But my daily mix #1 stays exactly the same despite having listened to it twice. How can I get it to refresh?

Newbie

5 of my 6 daily mixes change each day as I expect. But my daily mix #1 stays exactly the same despite having listened to it twice. How can I get it to refresh?

345 Views

0 replies

0 likes

Windows
  • 345 Views
  • 0 replies
  • 0 likes

Recent update no longer allows sharing of multiple songs

The feature I'm talking about is being able to select multiple songs and click "share" in order to get the share link of all songs selected. The recent update has removed this potential, as now when you click "Share" with multiple songs selected, you...

Newbie

The feature I'm talking about is being able to select multiple songs and click "share" in order to get the share link of all songs selected.   The recent update has removed this potential, as ...

Jacob

Community Legend

401 Views

1 replies

0 likes

Windows
  • 401 Views
  • 1 replies
  • 0 likes

Solved!! Where is "You might also like"?

In the Android app, Spotify starts on top with a collection of playlists based on my interests. This section is called "You might also like". Is there anything like this in the desktop app? For me it only shows some local playlists (those are all in ...

Casual Listener

In the Android app, Spotify starts on top with a collection of playlists based on my interests. This section is called "You might also like".   Is there anything like this in the desktop&...

pbb72

Casual Listener

8070 Views

6 replies

1 likes

Windows
  • 8070 Views
  • 6 replies
  • 1 likes

Can't play strokes music

Hi guys,I don't know why i can't play the strokes music ( only 2,3 songs )Probably is because before using spotify i download their discography and i used spotify as player. I don't know how to resolve.Thanks P.S for example i created a playlist, whe...

Newbie

Hi guys, I don't know why i can't play the strokes music ( only 2,3 songs ) Probably is because before using spotify i download their discography and i used spotify as player. I don't know how...

436 Views

0 replies

0 likes

Windows
  • 436 Views
  • 0 replies
  • 0 likes

Song List

For some reason, unless I'm on the artist page I cannot pick which songs I want to play. I will go to an artist that I have saved music for and click on the 5th song listed, but it will start playing the 1st song and I have to use the next button to ...

Newbie

For some reason, unless I'm on the artist page I cannot pick which songs I want to play. I will go to an artist that I have saved music for and click on the 5th song listed, but it will start playing...

jorlando989

Casual Listener

594 Views

3 replies

1 likes

Windows
  • 594 Views
  • 3 replies
  • 1 likes

Superuser Contribution No puedo logear spotify con mi facebook ?

Buenos dias , meses atras tuve que cerrar mi facebook anterior , y desde que abri el nuevo no pouedo logear mi spotify con mi face desde mi iphone 7 . no puedo compartir canciones ni contactos .me pudieran ayudar por favor . muchas gracias saludos

Visitor

Buenos dias , meses atras tuve que cerrar mi facebook anterior , y desde que abri el nuevo no pouedo logear mi spotify con mi face desde mi iphone 7 . no puedo compartir canciones ni contactos . me ...

ZullyB

Roadie

411 Views

1 replies

0 likes

Windows
  • 411 Views
  • 1 replies
  • 0 likes

Solved!! Cannot access profile.

I cannot access my profile in the current version. Nothing happens when I click my name or the arrow. Hovering over it says profile and menu but nothing happens. Anyone else?

Regular

I cannot access my profile in the current version. Nothing happens when I click my name or the arrow. Hovering over it says profile and menu but nothing happens.    Anyone else?

labelscollected

Community Legend

843 Views

2 replies

0 likes

Windows
  • 843 Views
  • 2 replies
  • 0 likes

Add / Import My Music

I've been going through my music and adding them to my Spotify library. Is there a way to do this more autmatically? It's taking a long time. I've seen where I can get Spotify to play my local MP3 files, but what I'm after is a way to simply import m...

Regular

I've been going through my music and adding them to my Spotify library.  Is there a way to do this more autmatically?  It's taking a long time. I've seen where I can get Spotify to play my ...

377 Views

0 replies

0 likes

Windows
  • 377 Views
  • 0 replies
  • 0 likes