Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
84284 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
799074 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
24728 Views
26 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
I select my albumStart listening to itSuddenly music abruptly stops and plays a song by Ngo The Kendy. Whatever that is. I am Spotify Premium. This should not happen. It has happened several times before
I select my album Start listening to it Suddenly music abruptly stops and plays a song by Ngo The Kendy. Whatever that is. I am Spotify Premium. This should not happen. It has hap...
Newbie
676 Views
3 replies
0 likes
I - personally have two login accounts on one work laptop for example;davidius1 - I use to log in duing the day while at workdavidius2 - I use when at home, not working need to use the applications and not show my web history etcMy queston is to save...
I - personally have two login accounts on one work laptop for example; davidius1 - I use to log in duing the day while at work davidius2 - I use when at home, not working need to use the...
Casual Listener
14164 Views
6 replies
1 likes
I'm very happy that the playlist time was added back into Spotify, but it doesn't seem to give the correct time, at least for large playlists. I don't know when the time starts to fail, but I'm currently playing through a list with around 4,000 songs...
I'm very happy that the playlist time was added back into Spotify, but it doesn't seem to give the correct time, at least for large playlists. I don't know when the time starts to fail, but I'm curre...
Newbie
5381 Views
7 replies
0 likes
I really don't understand why useful features keep getting removed. First Notifications, then messages, now copy song link? I don't want to have to click share then click copy to clipboard in order to send a link to a song. Your product team needs to...
I really don't understand why useful features keep getting removed. First Notifications, then messages, now copy song link? I don't want to have to click share then click copy to clipboard in order t...
Newbie
2074 Views
4 replies
2 likes
Today, just randomly, I realized that I wasn't scrobbling anything so I checked Spotify (on Desktop) to see if my last.fm was still connected and it wasn't. When I tried to enter my user and pass, it says invalid username or password. Any help would ...
Today, just randomly, I realized that I wasn't scrobbling anything so I checked Spotify (on Desktop) to see if my last.fm was still connected and it wasn't. When I tried to enter my user and pass, it...
Newbie
442 Views
1 replies
0 likes
hi i am trying to play a song on an album track 3 or whatever and it just keeps jumping to the start of track 1 i have uninstalled spotify twice that fixed the problem for a while then it just goes back to playing the 1st song its really annoying me
hi i am trying to play a song on an album track 3 or whatever and it just keeps jumping to the start of track 1 i have uninstalled spotify twice that fixed the problem for a while then it just goes b...
Casual Listener
523 Views
2 replies
1 likes
Unsolved.
Unsolved.
622 Views
0 replies
0 likes
Hi. I'm currently unable to undo clicking the favorite option (it's a heart nowadays) in premium, both desktop and android. Any ideas?
Hi. I'm currently unable to undo clicking the favorite option (it's a heart nowadays) in premium, both desktop and android. Any ideas?
Community Legend
1302 Views
4 replies
0 likes
Hoping someone can shed some light on a strange problem I've been having for about a week. When I select a song to play, rather than playing the song I selected, Spotify simply plays the first song in the list. In an album, for instance, regardless o...
Hoping someone can shed some light on a strange problem I've been having for about a week. When I select a song to play, rather than playing the song I selected, Spotify simply plays the first song i...
Regular
1008 Views
4 replies
2 likes
The History Tab still isn't displaying the previous played songs!
The History Tab still isn't displaying the previous played songs!
Roadie
778 Views
5 replies
0 likes
There is a problem on all of my devices (phone, laptop, and desktop) where spotify will not play the next song on an album or playlist but instead will play a song from La-Di-Da, an album by Roar. I haven't been able to find an answer or someone with...
There is a problem on all of my devices (phone, laptop, and desktop) where spotify will not play the next song on an album or playlist but instead will play a song from La-Di-Da, an album by Roar. I ...
Casual Listener
1120 Views
1 replies
0 likes
There is in MEXICO, no email or telephone contact.I has made dead end search about my problem.It unbeliveable that no body staff lisen me.I am consider to SUE spotify by FRAUD because the familiy service has no service to my family.I wait your answer...
There is in MEXICO, no email or telephone contact. I has made dead end search about my problem. It unbeliveable that no body staff lisen me. I am consider to SUE spotify by FRAUD because the famil...
Community Legend
502 Views
2 replies
0 likes
Spotify keeps pausing because 'your account is being used somewhere else'. I've never given out my password. Just in case, I changed my password and logged out of all accounts manually from the online settings menu so all accounts should have been de...
Spotify keeps pausing because 'your account is being used somewhere else'. I've never given out my password. Just in case, I changed my password and logged out of all accounts manually from the onlin...
Newbie
493 Views
1 replies
2 likes
So one of my local songs keeps disappearing from spotify. as soon as I delete the song from the folder and readd it some time later it reappears in my collection and all the playlists I added it to earlier. There's other songs form that Folder that d...
So one of my local songs keeps disappearing from spotify. as soon as I delete the song from the folder and readd it some time later it reappears in my collection and all the playlists I added it to e...
492 Views
0 replies
0 likes
Whenenver I click a song from any album it always plays the first song, to get to the one I want I have to click the next song button at the bottom. I asked around and no one else I know is having this issue. I did try reinstalling and deleting all m...
Whenenver I click a song from any album it always plays the first song, to get to the one I want I have to click the next song button at the bottom. I asked around and no one else I know is having th...
Regular
1192 Views
5 replies
2 likes
Hi, I have Spotify premium version 1.0.52.725.g943b26a8 (latest as of 2/4/17), and I am having problems with the desktop overlay (media playback panel, song info currently playing...) with Spotify only. With other media playback apps (eg. built-in Gr...
Hi, I have Spotify premium version 1.0.52.725.g943b26a8 (latest as of 2/4/17), and I am having problems with the desktop overlay (media playback panel, song info currently playing...) with Spotify on...
867 Views
0 replies
0 likes
i'm a premium account. when I select a song from an album with start button it starts from first song, not from the song i said to play. Why??
i'm a premium account. when I select a song from an album with start button it starts from first song, not from the song i said to play. Why??
Roadie
366 Views
1 replies
0 likes
hi. is there any way to download my tracks or playlist once (on pc) and copy them to my android device so i can use them on both of my devices? or i have to download them twice?
hi. is there any way to download my tracks or playlist once (on pc) and copy them to my android device so i can use them on both of my devices? or i have to download them twice?
Community Legend
383 Views
1 replies
0 likes
5 of my 6 daily mixes change each day as I expect. But my daily mix #1 stays exactly the same despite having listened to it twice. How can I get it to refresh?
5 of my 6 daily mixes change each day as I expect. But my daily mix #1 stays exactly the same despite having listened to it twice. How can I get it to refresh?
349 Views
0 replies
0 likes
The feature I'm talking about is being able to select multiple songs and click "share" in order to get the share link of all songs selected. The recent update has removed this potential, as now when you click "Share" with multiple songs selected, you...
The feature I'm talking about is being able to select multiple songs and click "share" in order to get the share link of all songs selected. The recent update has removed this potential, as ...
Community Legend
408 Views
1 replies
0 likes
