Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83776 Views

40 replies

68 likes

  • 83776 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

lunarchuck

Visitor

794472 Views

504 replies

64 likes

  • 794472 Views
  • 504 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23641 Views

25 replies

7 likes

  • 23641 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3051 Views

0 replies

4 likes

  • 3051 Views
  • 0 replies
  • 4 likes

Song List

For some reason, unless I'm on the artist page I cannot pick which songs I want to play. I will go to an artist that I have saved music for and click on the 5th song listed, but it will start playing the 1st song and I have to use the next button to ...

Newbie

For some reason, unless I'm on the artist page I cannot pick which songs I want to play. I will go to an artist that I have saved music for and click on the 5th song listed, but it will start playing...

jorlando989

Casual Listener

600 Views

3 replies

1 likes

Windows
  • 600 Views
  • 3 replies
  • 1 likes

Superuser Contribution No puedo logear spotify con mi facebook ?

Buenos dias , meses atras tuve que cerrar mi facebook anterior , y desde que abri el nuevo no pouedo logear mi spotify con mi face desde mi iphone 7 . no puedo compartir canciones ni contactos .me pudieran ayudar por favor . muchas gracias saludos

Visitor

Buenos dias , meses atras tuve que cerrar mi facebook anterior , y desde que abri el nuevo no pouedo logear mi spotify con mi face desde mi iphone 7 . no puedo compartir canciones ni contactos . me ...

ZullyB

Roadie

413 Views

1 replies

0 likes

Windows
  • 413 Views
  • 1 replies
  • 0 likes

Solved!! Cannot access profile.

I cannot access my profile in the current version. Nothing happens when I click my name or the arrow. Hovering over it says profile and menu but nothing happens. Anyone else?

Regular

I cannot access my profile in the current version. Nothing happens when I click my name or the arrow. Hovering over it says profile and menu but nothing happens.    Anyone else?

labelscollected

Community Legend

856 Views

2 replies

0 likes

Windows
  • 856 Views
  • 2 replies
  • 0 likes

Add / Import My Music

I've been going through my music and adding them to my Spotify library. Is there a way to do this more autmatically? It's taking a long time. I've seen where I can get Spotify to play my local MP3 files, but what I'm after is a way to simply import m...

Regular

I've been going through my music and adding them to my Spotify library.  Is there a way to do this more autmatically?  It's taking a long time. I've seen where I can get Spotify to play my ...

380 Views

0 replies

0 likes

Windows
  • 380 Views
  • 0 replies
  • 0 likes

Share Music without social media

Hey there, since one of the last updates i can't share music without a social media account anymore. Before that it was possible to share music with your followers and friends within the dektop program or via ios app. I would very much appreciate to ...

Visitor

Hey there, since one of the last updates i can't share music without a social media account anymore. Before that it was possible to share music with your followers and friends within the dektop progr...

sgwealti

Visitor

739 Views

2 replies

2 likes

Windows
  • 739 Views
  • 2 replies
  • 2 likes

play/pause button not working when im tabbed out

Hey, So I've been using spotify on my laptop for a long time now and I've never had a problem. But recently the play/pause and skip buttons dont work when im tabbed out of spotify but then when spotify is my main tab it works fine. I didn't have this...

Newbie

Hey, So I've been using spotify on my laptop for a long time now and I've never had a problem. But recently the play/pause and skip buttons dont work when im tabbed out of spotify but then when spoti...

611 Views

0 replies

0 likes

Windows
  • 611 Views
  • 0 replies
  • 0 likes

Shuffle just plays song in order (Does not shuffle)

When I hit the shuffle button Spotify does not shuffle; instead, it continues to follow the order of the songs in the playlist. Looking at the play queue and hitting Ctrl+S changes nothing, it only toggles the green outline on the shuffle icon. The o...

Casual Listener

When I hit the shuffle button Spotify does not shuffle; instead, it continues to follow the order of the songs in the playlist. Looking at the play queue and hitting Ctrl+S changes nothing, it only t...

455 Views

0 replies

2 likes

Windows
  • 455 Views
  • 0 replies
  • 2 likes

Can't sign in on desktop player

Sounds like I have the opposite issue of many people on here. I have no problems signing in to the web player using the Facebook link, but when I try to use the desktop player I have no luck. When I click log in with facebook it pops up a browser win...

Music Fan

Sounds like I have the opposite issue of many people on here. I have no problems signing in to the web player using the Facebook link, but when I try to use the desktop player I have no luck. When I ...

pammyg

Regular

1381 Views

9 replies

0 likes

Windows
  • 1381 Views
  • 9 replies
  • 0 likes

problem with reproduction

I have this problem: if I want to listen only one track of an album (for example the third one), i clkick on it, but spotify starts reproducing the first one. Is it a new rule of free spotify or is only my spotify which has a problem?(sorry for my ba...

Newbie

I have this problem: if I want to listen only one track of an album (for example the third one), i clkick on it, but spotify starts reproducing the first one. Is it a new rule of free spotify or is o...

Jacob

Community Legend

569 Views

1 replies

1 likes

Windows
  • 569 Views
  • 1 replies
  • 1 likes

Full Page Spam Advert

I opened up Spotify on Windows 10 today (a slightly older version of spotify because I find issues with playback on more recent versions) and when browsing through a playlist I got a full page advert which is a scam beyond a doubt. It should be easy ...

Newbie

I opened up Spotify on Windows 10 today (a slightly older version of spotify because I find issues with playback on more recent versions) and when browsing through a playlist I got a full page advert...

Jacob

Community Legend

364 Views

1 replies

0 likes

Windows
  • 364 Views
  • 1 replies
  • 0 likes

Incorrect song plays when I click a song in the "Artists" section of "Your Music"

On my PC desktop Spotify app, I can play songs successfully when using the "Songs" and "Slbums" sections of "Your Music". However, when I try to play the songs in "Artists", when I click, an incorrect song by the same artist is played and often the s...

Newbie

On my PC desktop Spotify app, I can play songs successfully when using the "Songs" and "Slbums" sections of "Your Music". However, when I try to play the songs in "Artists", when I click, an incorrec...

MartinStoichkov

Community Legend

356 Views

1 replies

0 likes

Windows
  • 356 Views
  • 1 replies
  • 0 likes

When I pick a song from a band in the artists tab, it switches back to the first song in the list.

When I pick a song from the "Artists" tab (and pick a band of course) and choose a song, let's say in the middle of the list, then it jumps to the first song in the list.

Casual Listener

When I pick a song from the "Artists" tab (and pick a band of course) and choose a song, let's say in the middle of the list, then it jumps to the first song in the list.

MartinStoichkov

Community Legend

381 Views

1 replies

0 likes

Windows
  • 381 Views
  • 1 replies
  • 0 likes

Spotify keeps opening up randomly

I will be working on chrome, then my spotify app with just open itself up? How do I stop this from happening. (I'm on a surface book if that changes anything)

Newbie

I will be working on chrome, then my spotify app with just open itself up? How do I stop this from happening. (I'm on a surface book if that changes anything)

MartinStoichkov

Community Legend

2508 Views

1 replies

0 likes

Windows
  • 2508 Views
  • 1 replies
  • 0 likes

Windows client dropping connection every few minutes

Hello all, I am experiencing this very frustrating issue:Every few minutes my desktop client's connection drops out and I get blue bars preventing me from doing searches and starting new albums (error code 4). This does not cause discontinuity of pla...

Newbie

Hello all,   I am experiencing this very frustrating issue: Every few minutes my desktop client's connection drops out and I get blue bars preventing me from doing searches and starting new a...

393 Views

0 replies

0 likes

Windows
  • 393 Views
  • 0 replies
  • 0 likes

Solved!! Ability to copy Spotify URI removed again

I just noticed today that I can no longer copy a Spotify URI for tracks in a playlist. This capability was removed once before, and a lot of people complained. Why is this happening again? Can we please have this restored?

Music Fan

I just noticed today that I can no longer copy a Spotify URI for tracks in a playlist.  This capability was removed once before, and a lot of people complained.  Why is this happening again...

user-removed

Not applicable

4081 Views

7 replies

0 likes

Windows
  • 4081 Views
  • 7 replies
  • 0 likes

Silent album

Tried to listen to Sundancer by The Fumes and all the tracks, bar one, are silent. Not a hardware or software issue as everything else plays fine...

Visitor

Tried to listen to Sundancer by The Fumes and all the tracks, bar one, are silent. Not a hardware or software issue as everything else plays fine...

user-removed

Not applicable

632 Views

2 replies

0 likes

Windows
  • 632 Views
  • 2 replies
  • 0 likes

Local files partially not being recognised or ignored

Over time I have made playlists with music from other sources than spotify multiple times, and I started to notice that in these playlists certain songs seem to dissapear. In addition to that, some songs that I have locally are being replaced by thei...

Regular

Over time I have made playlists with music from other sources than spotify multiple times, and I started to notice that in these playlists certain songs seem to dissapear. In addition to that, some s...

kebykepow

Casual Listener

1017 Views

2 replies

1 likes

Windows
  • 1017 Views
  • 2 replies
  • 1 likes

Can the background swishing noises be reduced? - very annoying!

Continual swishing noises - probably water marking copy protection?Can these be reduced? - they are quite intrusive on some music.

Music Fan

Continual swishing noises - probably water marking copy protection? Can these be reduced? - they are quite intrusive on some music.

1138115824

Music Fan

902 Views

4 replies

1 likes

Windows
  • 902 Views
  • 4 replies
  • 1 likes

volume level

I use two screens, and whever I pause a song and play it again when using the desktop app it makes the volume lower. Any help?

Newbie

I use two screens, and whever I pause a song and play it again when using the desktop app it makes the volume lower. Any help?

591 Views

0 replies

0 likes

Windows
  • 591 Views
  • 0 replies
  • 0 likes