Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11441 Views

105 replies

47 likes

  • 11441 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

betterhalf

Casual Listener

1272 Views

13 replies

2 likes

Possible Bug
  • 1272 Views
  • 13 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

earthbound

Regular

3122 Views

38 replies

2 likes

  • 3122 Views
  • 38 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8902 Views

0 replies

4 likes

  • 8902 Views
  • 0 replies
  • 4 likes

Solved!! No Discover Weekly

I've been using spotify on this account for almost a month now, listening to music every day. It is premium, and I've listened to many diffirent albums, so where is it?It's been 3/² weeks of daily usage.

Casual Listener

I've been using spotify on this account for almost a month now, listening to music every day. It is premium, and I've listened to many diffirent albums, so where is it? It's been 3/² weeks of daily ...

w600

Casual Listener

4215 Views

5 replies

2 likes

Windows
  • 4215 Views
  • 5 replies
  • 2 likes

Spotify deletes my local files.

So I often will legally download free music from mediafire and such and it use to always be in my local files but now when I do this it registers it as being there and then once I reboot spotify it will have removed all of those songs from the local ...

Casual Listener

So I often will legally download free music from mediafire and such and it use to always be in my local files but now when I do this it registers it as being there and then once I reboot spotify it w...

328 Views

0 replies

0 likes

Windows
  • 328 Views
  • 0 replies
  • 0 likes

Half of the songs are not appearing in my Local Files?

Hi there, I recently noticed a new problem I have just occured. When I tried to add songs onto one folder, they do not appear into my local files. I have unistalled Spotify and reinstalled. After the Reinstallation proccess, I have gone into prefrenc...

Newbie

Hi there, I recently noticed a new problem I have just occured. When I tried to add songs onto one folder, they do not appear into my local files. I have unistalled Spotify and reinstalled. After the...

kqcusack

Casual Listener

398 Views

1 replies

1 likes

Windows
  • 398 Views
  • 1 replies
  • 1 likes

Unable to play music from desktop app

I have been enjoying my playing from my desktop app for sometime, but now all of a sudden it has stopped working. Every time I try playing a song it gives me a blue error that says "The song is not available. If you have the file on your computer you...

Casual Listener

I have been enjoying my playing from my desktop app for sometime, but now all of a sudden it has stopped working. Every time I try playing a song it gives me a blue error that says "The song is not a...

MattSuda

Spotify Star

1096 Views

1 replies

0 likes

Windows
  • 1096 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists Restarting

Whenever I click play on a playlist, it restarts from song #1, no matter what # song I paused on or how far into it I was. This never happened before. Note that this is clicking on the artist from the Artists page

Roadie

Whenever I click play on a playlist, it restarts from song #1, no matter what # song I paused on or how far into it I was. This never happened before. Note that this is clicking on the artist from th...

firebuff101

Roadie

954 Views

2 replies

0 likes

Windows
  • 954 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't Play Specific Track

I used to be able to click the little play button next to a specific track and play that specific track. That feature does not appear to be functioning. Does anyone have a solution?

Roadie

I used to be able to click the little play button next to a specific track and play that specific track. That feature does not appear to be functioning. Does anyone have a solution? 

Maria_B

Moderator

822 Views

1 replies

0 likes

Windows
  • 822 Views
  • 1 replies
  • 0 likes

Superuser Contribution Constant crashing - I have Spotify Premium everytime I open it it crashes immediately

Using Windows 7 on PC. For months this has been happening, usually immediately the programme opens and always within minutes. I've uninstalled and reinstalled - no difference. Does Spotify not provide any customer service - I'm paying £10 a month for...

Newbie

Using Windows 7 on PC.    For months this has been happening, usually immediately the programme opens and always within minutes.  I've uninstalled and reinstalled - no difference....

Maria_B

Moderator

921 Views

1 replies

0 likes

Windows
  • 921 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Windows 10] Spotify rapidly pauses and unpauses

My Spotify on my laptop will not stop glitching out. If I play any song, it'll rapidly unpause and pause again like I'm holding down the spacebar, making most music I listen to downright choppy or unbearable. I also have uninstalled and reinstalled i...

Newbie

My Spotify on my laptop will not stop glitching out. If I play any song, it'll rapidly unpause and pause again like I'm holding down the spacebar, making most music I listen to downright choppy or un...

Maria_B

Moderator

1122 Views

1 replies

0 likes

Windows
  • 1122 Views
  • 1 replies
  • 0 likes

Windows app fails to display album art for some local files

I've seen this issue mentioned in a few threads, but I'd like to raise another flag for it since the problem has still not been fixed. I'm running Spotify 1.0.52.725.g943b26a8 on Windows 10 and I mostly use the Spotify catalog, but I have some local ...

Regular

I've seen this issue mentioned in a few threads, but I'd like to raise another flag for it since the problem has still not been fixed.   I'm running Spotify 1.0.52.725.g943b26a8 on Window...

kaiyoma

Regular

992 Views

6 replies

0 likes

Windows
  • 992 Views
  • 6 replies
  • 0 likes

Spotify deinstalliert sich von selbst

Hey liebe Spotify Nutzer, ich nutze nun seit ca. einem halben Jahr Spotify. Und dies ging auch bis vor kurzem Problemlos. Seit aber etwa einer Woche läuft es nach Start ein paar Minuten und schließt sich dann automatisch mit dieser Fehlermeldung: "Da...

Newbie

Hey liebe Spotify Nutzer,   ich nutze nun seit ca. einem halben Jahr Spotify. Und dies ging auch bis vor kurzem Problemlos. Seit aber etwa einer Woche läuft es nach Start ein paar Minuten...

754 Views

0 replies

0 likes

Windows
  • 754 Views
  • 0 replies
  • 0 likes

Solved!! [Desktop] Daily Mix on Desktop has gone

Hi, I absolutely love the Daily Mix and have been using it loads. However, my Spotify just updated itself to Version 1.0.52.725.g943b26a8 and now there is no more Daily Mix under "Your Music".Has it moved? Has it been removed? Please help!

Regular

Hi,   I absolutely love the Daily Mix and have been using it loads. However, my Spotify just updated itself to Version 1.0.52.725.g943b26a8 and now there is no more Daily Mix under "Your Music...

lcmccann

Newbie

728 Views

3 replies

0 likes

Windows
  • 728 Views
  • 3 replies
  • 0 likes

Playlists on PC not on phone

i recently made multiple playlists on my computer, but the next day they are not on my phone in my account. i can see some of them but even those do not have all the songs that i added.

Newbie

i recently made multiple playlists on my computer, but the next day they are not on my phone in my account. i can see some of them but even those do not have all the songs that i added.  

319 Views

0 replies

0 likes

Windows
  • 319 Views
  • 0 replies
  • 0 likes

Web Player Bugs/Layout

This is a genereal review and opinion on the new web player after its update. It is full of bugs if it has not already been noticed. Artist, Albums, Playlists, and Songs are 90% unviewable. I have my Spotify account full of music yet only about 10 ar...

Newbie

This is a genereal review and opinion on the new web player after its update.  It is full of bugs if it has not already been noticed. Artist, Albums, Playlists, and Songs are 90% unviewable. I ...

346 Views

0 replies

2 likes

Windows
  • 346 Views
  • 0 replies
  • 2 likes

Incomplete Local Files List

Spotify shows that I have 24,808 songs in my Local Files list. However, when I completely scroll down the list, it just cuts off amidst the "S" part of the directory. No songs show up, alphabetically, past "So..." in the list.I know I have songs that...

Regular

Spotify shows that I have 24,808 songs in my Local Files list. However, when I completely scroll down the list, it just cuts off amidst the "S" part of the directory. No songs show up, alphabetically...

397 Views

0 replies

0 likes

Windows
  • 397 Views
  • 0 replies
  • 0 likes

Windows App Crashing/Automatically Uninstalling

Since the upgrade to my windows app yesterday, I can play about two songs, and then the app crashes and then uninstalls itself. I've never seen anything like it. I don't think it's got anything to do with an antivirus program, as I get no notifcation...

Visitor

Since the upgrade to my windows app yesterday, I can play about two songs, and then the app crashes and then uninstalls itself. I've never seen anything like it. I don't think it's got anything ...

peterchateauneu

Regular

3715 Views

28 replies

2 likes

Windows
  • 3715 Views
  • 28 replies
  • 2 likes

Sharing to facebook

Hi Why is it that I have to open the web player inorder to share my tune to facebook?

Casual Listener

Hi   Why is it that I have to open the web player inorder to share my tune to facebook?

MattSuda

Spotify Star

868 Views

4 replies

0 likes

Windows
  • 868 Views
  • 4 replies
  • 0 likes

Music Not playing. Skipping through songs. Says song not available and i ust import it.

I have opened up spotify this morning on my desktop, it is not playing any music when i click a playlist. When i click on a specific song it tells me that the song is not available and i can import it if its on my computer. have tried reinstalling sp...

Newbie

I have opened up spotify this morning on my desktop, it is not playing any music when i click a playlist. When i click on a specific song it tells me that the song is not available and i can import i...

302 Views

0 replies

0 likes

Windows
  • 302 Views
  • 0 replies
  • 0 likes

Spotify Premium on I-phone app but Spotify Free on windows on desktop

Hi All, Can anyone help me with this problem:I have a Spotify Premium account. It works on my I-phone app but not on my windows computer: it only shows Spotify free (see screenshot in attachment)I already tried unistalling and installing again.Would ...

Newbie

Hi All,   Can anyone help me with this problem: I have a Spotify Premium account. It works on my I-phone app but not on my windows computer: it only shows Spotify free (see screenshot in...

MattSuda

Spotify Star

405 Views

1 replies

0 likes

Windows
  • 405 Views
  • 1 replies
  • 0 likes

Spotify crashes at launch after update

Hey, My Spotify desktop app just got updated, and ever since I tried to launch it, it crashes at startup. Does anyone else have this issue too with the latest update too? Cheers,Kwint

Newbie

Hey,   My Spotify desktop app just got updated, and ever since I tried to launch it, it crashes at startup.   Does anyone else have this issue too with the latest update too?   C...

MattSuda

Spotify Star

521 Views

1 replies

0 likes

Windows
  • 521 Views
  • 1 replies
  • 0 likes

New web player doesnt work !

The new version o f web player with black icon just doesnt work at all.Volume is automatically mute, no sound at all. Press play does nothing. Didnt change any settings. No problems with flash player etc.Previous verion with green icon worked perfect...

Casual Listener

The new version o f web player with black icon just doesnt work at all. Volume is automatically mute, no sound at all. Press play does nothing.  Didnt change any settings.  No problems wi...

oldFakebooker

Roadie

792 Views

2 replies

0 likes

Windows
  • 792 Views
  • 2 replies
  • 0 likes