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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2164 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151763 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

140185 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11340 Views

1 replies

6 likes

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  • 6 likes

Odd window resolution

Brief description of the issue:Using spotify in full screen has and odd resolution of 1936x1066, on a 1920x1080 display, seems to have some weird effects.Effects include:Fullscreening while hovering on both monitors will create a small line on the ot...

Gig Goer

Brief description of the issue: Using spotify in full screen has and odd resolution of 1936x1066, on a 1920x1080 display, seems to have some weird effects. Effects include: Fullscreening while ho...

1090 Views

0 replies

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Windows
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All songs not showing under a saved album.

The Spotify client updated today to 1.0.47.13 and now when I click on any saved album, it's not showing the full track listing. It's doing this for all of them. An example is in the attachment. Oops! Nevermind. I restarted the client and that helped....

Gig Goer

The Spotify client updated today to 1.0.47.13 and now when I click on any saved album, it's not showing the full track listing. It's doing this for all of them.   An example is in the att...

1550 Views

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Windows
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Saving Songs vs Saving Albums

This only seems to happen on the windows desktop client for me (i havent tested this from my Mac), but songs that are part of albums that I have saved dont appear in my saved songs list. Example: I want to add a full album to my library, so I click t...

Newbie

This only seems to happen on the windows desktop client for me (i havent tested this from my Mac), but songs that are part of albums that I have saved dont appear in my saved songs list.  Exampl...

487 Views

0 replies

1 likes

Windows
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Play all songs

So, a month ago before an update I could click on an artist on my saved artists and it would display only the songs and/or albums I saved for said artist. Now if I click on any artist it takes me directly to the artists page (which of course I don't ...

Regular

So, a month ago before an update I could click on an artist on my saved artists and it would display only the songs and/or albums I saved for said artist. Now if I click on any artist it takes me dir...

611 Views

0 replies

1 likes

Windows
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suddenly 2 ps4s on my devices list??

Today when I started playing music on spotify I noticed 2 playstation 4s available under devices named "PS4-233" and "PS4-392". I have never used a ps4 in my life. I am using facebook to login on my spotify and have 2 step verification on my facebook...

Newbie

Today when I started playing music on spotify I noticed 2 playstation 4s available under devices named "PS4-233" and "PS4-392". I have never used a ps4 in my life. I am using facebook to lo...

243 Views

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0 likes

Windows
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Volume control with active speakers

Hi, I've got active/self-powered speakers, which are connected to my pc via USB. Changing the volume with my media buttons on the keyboard does not work, as the windows volume is triggered, which has no effect on my speaker's volume. However, when ch...

Newbie

Hi,   I've got active/self-powered speakers, which are connected to my pc via USB. Changing the volume with my media buttons on the keyboard does not work, as the windows volume is triggered, ...

itu_

Community Legend

613 Views

1 replies

0 likes

Windows
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Solved!! removal of devices tab

i have spotify premium and read that i can sync all my music into my ipod third generation. what i read said that to sync the music to the ipod the devices tab needed to be oppened i looked and looked and cant find it. is there any other way i can sy...

Newbie

i have spotify premium and read that i can sync all my music into my ipod third generation. what i read said that to sync the music to the ipod the devices tab needed to be oppened i looked and looke...

MattSuda

Spotify Star

1124 Views

2 replies

0 likes

Windows
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Windows app crashing upon launch

Hi. Recently Spotify has started crashing on launch on one of my PCs.. App starts up - but screen stays black and eventually program shuts down.Windows 10. Account is OK as works fine on other devices.Just tried logging all other devices off and rein...

Newbie

Hi. Recently Spotify has started crashing on launch on one of my PCs.. App starts up - but screen stays black and eventually program shuts down. Windows 10. Account is OK as works fine on other de...

nurshyuhaida

Newbie

402 Views

2 replies

0 likes

Windows
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Playlist sorting options

Playlists cannot be dragged into a new playlist folder unless it already contains a playlist Steps to reproduce on Windows1. Create a new playlist folder2. Attempt to drag an existing playlist into this folder3. Playlist is not moved Not, this bug ca...

Newbie

Playlists cannot be dragged into a new playlist folder unless it already contains a playlist   Steps to reproduce on Windows 1. Create a new playlist folder 2. Attempt to drag an existing pl...

247 Views

0 replies

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Windows
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Server zusammenbruch ?

Hallo, Kann seid etwa 13 Uhr kein Spotify mehr hören, es meint immer ich sei Offline.Meine Internet Verbindung besteht aber ganz normal, und da die Spotify.com/de Seite 3 Minuten braucht um zu laden (jede andere unter 3 Sekunden) würde ich mal an ein...

Newbie

Hallo, Kann seid etwa 13 Uhr kein Spotify mehr hören, es meint immer ich sei Offline. Meine Internet Verbindung besteht aber ganz normal, und da die Spotify.com/de Seite 3 Minuten braucht um zu lade...

283 Views

0 replies

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Windows
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CANT FIND A SONG

I can't find the song Teach Me How by Dirt Poor Robins. Its on the CD The Cage, but it isnt of spotify or anywhere else really. Can anyone help?

Newbie

I can't find the song Teach Me How by Dirt Poor Robins. Its on the CD The Cage, but it isnt of spotify or anywhere else really. Can anyone help?

nsmith1

Roadie

343 Views

1 replies

0 likes

Windows
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Superuser Contribution Cant play Music on Pc

I recently bought Sportify Premium.And since I activated it I cant listen to music anymore.When I press the start button it just shows the time but doesnt make a Sound.I tried to look for a output Change in the settings but didnt find one. So no I`m ...

Casual Listener

I recently bought Sportify Premium. And since I activated it I cant listen to music anymore. When I press the start button it just shows the time but doesnt make a Sound. I tried to look for a out...

adamjop00

Casual Listener

447 Views

2 replies

0 likes

Windows
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Play icon on currently playing song when you press big green "Play" button in a playlist

This might sound a little picky, but it would be really good if the "Play" icon appeared to the left of the song currently playing in your playlist, and it's highlighted. I know it appearsat the bottom in the "Currently playing" section, but it would...

Casual Listener

This might sound a little picky, but it would be really good if the "Play" icon appeared to the left of the song currently playing in your playlist, and it's highlighted. I know it appearsat the...

samwiser

Casual Listener

1974 Views

6 replies

1 likes

Windows
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Solved!! Spotify plays all local files songs that I just added, then doesn't play them at all

I have a playlist of 100+ songs and when I put new local files songs in it and sync them to my iPad spotify plays all of them randomly, and once I skip through them it dosen't play them at all when I hit shuffle, it only plays other songs in my playl...

Casual Listener

I have a playlist of 100+ songs and when I put new local files songs in it and sync them to my iPad spotify plays all of them randomly, and once I skip through them it dosen't play them at all when I...

OrangeLord

Casual Listener

420 Views

1 replies

0 likes

Windows
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Problem downloading songs in windows 10

I'm a premium user but the "download" switch doesnt appear in "Your Music" > Songs. I want to download the songs from the the songs i clicked "Save to Your Music", cut the **bleep** about making the songs i want to download into a playlist and downlo...

Newbie

I'm a premium user but the "download" switch doesnt appear in "Your Music" > Songs.   I want to download the songs from the the songs i clicked "Save to Your Music", cut the **bleep** about...

itu_

Community Legend

370 Views

1 replies

0 likes

Windows
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Superuser Contribution Daily Mix Crashing

Premium account, windows desktop.Works utterly fine in every regard, except for the Daily Mix Playlists.Starts off okay, always with a song i've got saved in my library or in a specific playlist (as its supposed to), but after about 15-20 seconds spo...

Music Fan

Premium account, windows desktop. Works utterly fine in every regard, except for the Daily Mix Playlists. Starts off okay, always with a song i've got saved in my library or in a specific playlist ...

Alex

Spotify Legend

3063 Views

4 replies

1 likes

Windows
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  • 4 replies
  • 1 likes

Double scroll bar on desktop

As you can see, double scroll bar, one for friends, one for the edge of the screen, doesn't go up and down. I've got a 4k monitor, so 3840x2160 so it can't be too small. Doing "ctrl -" gets rid of it, but then text is darn small. This is the desktop ...

Regular

As you can see, double scroll bar, one for friends, one for the edge of the screen, doesn't go up and down.   I've got a 4k monitor, so 3840x2160 so it can't be too small.   Doing "ctrl...

1331 Views

0 replies

0 likes

Windows
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Error 4 or Cannot play message on Desktop Version

I am fully connected to my Internet and all other sites, mail, browses, etc are working correctly but Spotify sends me errors messages that I am offline, or and error 4, or that they cannot play the song right now. Once a song does begin to play, it ...

Newbie

I am fully connected to my Internet and all other sites, mail, browses, etc are working correctly but Spotify sends me errors messages that I am offline, or and error 4, or that t...

1231 Views

0 replies

0 likes

Windows
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Windows 8.1 and Spotify Connect bug

Hi,I am exepriencing significant inconvenience when I try to run Spotify on Windows 8.1 pro: the Spotify does not see Marantz NA6005 standalone network player device. However when I run virtual Debian on the same Windows 8.1 then Spotify on Debian se...

Newbie

Hi, I am exepriencing significant inconvenience when I try to run Spotify on Windows 8.1 pro: the Spotify does not see Marantz NA6005 standalone network player device. However when I run virtual Deb...

1568 Views

0 replies

0 likes

Windows
  • 1568 Views
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