Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
8908 Views
94 replies
42 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Regular
727 Views
12 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
1705 Views
32 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
This is a genereal review and opinion on the new web player after its update. It is full of bugs if it has not already been noticed. Artist, Albums, Playlists, and Songs are 90% unviewable. I have my Spotify account full of music yet only about 10 ar...
This is a genereal review and opinion on the new web player after its update. It is full of bugs if it has not already been noticed. Artist, Albums, Playlists, and Songs are 90% unviewable. I ...
340 Views
0 replies
2 likes
Spotify shows that I have 24,808 songs in my Local Files list. However, when I completely scroll down the list, it just cuts off amidst the "S" part of the directory. No songs show up, alphabetically, past "So..." in the list.I know I have songs that...
Spotify shows that I have 24,808 songs in my Local Files list. However, when I completely scroll down the list, it just cuts off amidst the "S" part of the directory. No songs show up, alphabetically...
390 Views
0 replies
0 likes
Since the upgrade to my windows app yesterday, I can play about two songs, and then the app crashes and then uninstalls itself. I've never seen anything like it. I don't think it's got anything to do with an antivirus program, as I get no notifcation...
Since the upgrade to my windows app yesterday, I can play about two songs, and then the app crashes and then uninstalls itself. I've never seen anything like it. I don't think it's got anything ...
Regular
3631 Views
28 replies
2 likes
Hi Why is it that I have to open the web player inorder to share my tune to facebook?
Hi Why is it that I have to open the web player inorder to share my tune to facebook?
Spotify Star
862 Views
4 replies
0 likes
I have opened up spotify this morning on my desktop, it is not playing any music when i click a playlist. When i click on a specific song it tells me that the song is not available and i can import it if its on my computer. have tried reinstalling sp...
I have opened up spotify this morning on my desktop, it is not playing any music when i click a playlist. When i click on a specific song it tells me that the song is not available and i can import i...
300 Views
0 replies
0 likes
Hi All, Can anyone help me with this problem:I have a Spotify Premium account. It works on my I-phone app but not on my windows computer: it only shows Spotify free (see screenshot in attachment)I already tried unistalling and installing again.Would ...
Hi All, Can anyone help me with this problem: I have a Spotify Premium account. It works on my I-phone app but not on my windows computer: it only shows Spotify free (see screenshot in...
Spotify Star
400 Views
1 replies
0 likes
Hey, My Spotify desktop app just got updated, and ever since I tried to launch it, it crashes at startup. Does anyone else have this issue too with the latest update too? Cheers,Kwint
Hey, My Spotify desktop app just got updated, and ever since I tried to launch it, it crashes at startup. Does anyone else have this issue too with the latest update too? C...
Spotify Star
508 Views
1 replies
0 likes
The new version o f web player with black icon just doesnt work at all.Volume is automatically mute, no sound at all. Press play does nothing. Didnt change any settings. No problems with flash player etc.Previous verion with green icon worked perfect...
The new version o f web player with black icon just doesnt work at all. Volume is automatically mute, no sound at all. Press play does nothing. Didnt change any settings. No problems wi...
Roadie
785 Views
2 replies
0 likes
Hola:Por Que No puedo empezar un Reproducir un álbum Por La canción que quiero, sin Tener que abrir la opción "cola"?
Hola: Por Que No puedo empezar un Reproducir un álbum Por La canción que quiero, sin Tener que abrir la opción "cola"?
Community Legend
10835 Views
3 replies
0 likes
For some reason, complete playlists, 300+ in each are greyed out when I try to cast them through my chromecast device (found) on my phone, and when I play (cast) through my laptop using the spotify web player. On my phone app, when I choose that part...
For some reason, complete playlists, 300+ in each are greyed out when I try to cast them through my chromecast device (found) on my phone, and when I play (cast) through my laptop using the spotify w...
Spotify Star
1243 Views
1 replies
0 likes
Hi, i have a large collection of songs divided into playlists sorted in genres. The other day, i noticed something really alarming when i wanted to listen to one of my alltime favorite songs and it was now gone! Problem is, i can`t remember neither a...
Hi, i have a large collection of songs divided into playlists sorted in genres. The other day, i noticed something really alarming when i wanted to listen to one of my alltime favorite songs and it w...
Casual Listener
552 Views
2 replies
0 likes
Hi guys, For now 1 week, I cannot choose a song on a saved album, Spotify will just play another one, I have to scroll to the next and next and next to find the one I wanted. It's not happening on my playlists, just the saved albums. I just can't pla...
Hi guys, For now 1 week, I cannot choose a song on a saved album, Spotify will just play another one, I have to scroll to the next and next and next to find the one I wanted. ...
Moderator
4578 Views
1 replies
0 likes
For some reason the new spotify website seems to have a lot lag and the songs are very choppy and seem to stop and go randomly. I know it's not my internet. But apart from that the new layout is visually unpleasing to me. I hope they change it back.
For some reason the new spotify website seems to have a lot lag and the songs are very choppy and seem to stop and go randomly. I know it's not my internet. But apart from that the new layout is visu...
324 Views
0 replies
0 likes
Spotify has a section called Browse. When I go to this section I have some custom playlists directed to my country (like top artists, pop music here, etc). How can I view this section directed to another country that is not mine? For example know mor...
Spotify has a section called Browse. When I go to this section I have some custom playlists directed to my country (like top artists, pop music here, etc). How can I view this section directed to ano...
284 Views
0 replies
0 likes
The spotify connect icon on the bottom right of the Windows desktop Spotify player is greyed out, no longer showing connected and available devices. I typically stream to a Marantz Spotify enabled receiver and have verified that the Marantz can still...
The spotify connect icon on the bottom right of the Windows desktop Spotify player is greyed out, no longer showing connected and available devices. I typically stream to a Marantz Spotify enab...
Newbie
529 Views
1 replies
0 likes
I have just downloaded the Spotify app for my laptop. I use the app on my Iphone every day and I am a premium user. However when I try to play playlists on the app for my laptop no songs play and it skips every song in a loop. When I come to play a s...
I have just downloaded the Spotify app for my laptop. I use the app on my Iphone every day and I am a premium user. However when I try to play playlists on the app for my laptop no songs pl...
352 Views
0 replies
0 likes
So recently I noticed when I share a song to my Facebook timeline, It is only showing up when I view my timeline on the mobile app. If I am viewing my profile from my laptop, the post is not there. To make matters more confusing, when I look at my ac...
So recently I noticed when I share a song to my Facebook timeline, It is only showing up when I view my timeline on the mobile app. If I am viewing my profile from my laptop, the post is not the...
373 Views
0 replies
0 likes
Hello, recently I have bought a new HD and I have not been able to download my songs, am I doing something wrong? I do not find the download button, and yes, I have logged out and in, I only have 2 devices, and I am not anywhere near 3,333 songs.By t...
Hello, recently I have bought a new HD and I have not been able to download my songs, am I doing something wrong? I do not find the download button, and yes, I have logged out and in, I only have 2 d...
Spotify Star
3701 Views
3 replies
0 likes
Laptop runs seamlessly otherwise. I do not understand how Spotify could get so "hung up". Purchased Premium account via Android, but CANNOT RUN SPOTIFY ON LAPTOP. Any ideas? Thanks in advance. ~Greg
Laptop runs seamlessly otherwise. I do not understand how Spotify could get so "hung up". Purchased Premium account via Android, but CANNOT RUN SPOTIFY ON LAPTOP. &n...
Community Legend
509 Views
1 replies
0 likes
Hi there, Tomorrow 3 years ago, I have added a song to my music. But tomorrow 3 years ago, I am also trying to remove it from My Music. This song just will not go away, I have tried everything. As you can see it is unchecked but it is still there. It...
Hi there, Tomorrow 3 years ago, I have added a song to my music. But tomorrow 3 years ago, I am also trying to remove it from My Music. This song just will not go away, I have tried ...
Community Legend
609 Views
3 replies
0 likes
