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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139177 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139177 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54921 Views
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  • 33 likes
  • Windows
  • 54921 Views
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  • 33 likes

Is there a way to revert to previous version?

Please, for the love of God, let there be a way. . . if so, someone please tell me how. Through windows regedit, going into the C:\ drive - anything! Before I just get rid of spotify for turning to crap.

  • Regular
  • Please, for the love of God, let there be a way. . . if so, someone please tell me how. Through windows regedit, going into the C:\ drive - anything! Before I just get rid of spotify for turning to c...
  • Peter__
  • Community Legend
  • 549 Views
  • 1 replies
  • 1 likes
  • Windows
  • 549 Views
  • 1 replies
  • 1 likes

I can't play League of Legends while spotify open

Is there any solution about it ? I can even leave uTorrent opened with 300kb download rate with no problem, but i can not play LOL i always have random pings.

  • Casual Listener
  • Is there any solution about it ?  I can even leave uTorrent opened with 300kb download rate with no problem, but i can not play LOL i always have random pings. 
  • Peter__
  • Community Legend
  • 5639 Views
  • 3 replies
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  • Windows
  • 5639 Views
  • 3 replies
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Solved!! Was passiert wenn man auf "speichern" klickt??

Wie der Titel bereits sagt- seit einigen Wochen gibt es den speichern button und ich frage mich immer noch, was er für einen effekt hat!? es wird keine neue playlist erstellt und auch sonst seh ich kein ergebnis, bis auf die tatsache das dann die tra...

  • Regular
  • Wie der Titel bereits sagt- seit einigen Wochen gibt es den speichern button und ich frage mich immer noch, was er für einen effekt hat!? es wird keine neue playlist erstellt und auch sonst seh ich k...
  • Peter__
  • Community Legend
  • 494 Views
  • 1 replies
  • 0 likes
  • Windows
  • 494 Views
  • 1 replies
  • 0 likes

advertisements in my own music

I'm getting spammed by ads in the music I bought and added to Spotify, to my own playlists. I don't like streaming music because of the ads. Spotify has a lot of the artists I usually can't find the CDs of in Denmark, back when you let people buy dow...

  • Newbie
  • I'm getting spammed by ads in the music I bought and added to Spotify, to my own playlists. I don't like streaming music because of the ads. Spotify has a lot of the artists I usually can't find the ...
  • Peter__
  • Community Legend
  • 297 Views
  • 1 replies
  • 0 likes
  • Windows
  • 297 Views
  • 1 replies
  • 0 likes

Spotify team, please give an official Statement - when can we expect an new version?

Dear Spotify team, a lot of users have complained about the new user interface. Main points are: - Huge waste of space - Colors far too dark - Stars have gone - No possibilty to customize the design Please give an official statement: Will there be an...

  • Music Fan
  • Dear Spotify team,   a lot of users have complained about the new user interface. Main points are:   - Huge waste of space - Colors far too dark - Stars have gone - No possibi...
  • Peter__
  • Community Legend
  • 511 Views
  • 1 replies
  • 0 likes
  • Windows
  • 511 Views
  • 1 replies
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Spotify Radio Station Population

I decided to give Spotify radio a try and transitioning off of Pandora. I can see that I can start a radio station based on a playlist of songs. My question is, if you add songs to that playlist does the new songs help add to the radio selection, or ...

  • Newbie
  • I decided to give Spotify radio a try and transitioning off of Pandora. I can see that I can start a radio station based on a playlist of songs. My question is, if you add songs to that playlist does...
  • dinomight
  • Spotify Star
  • 452 Views
  • 2 replies
  • 0 likes
  • Windows
  • 452 Views
  • 2 replies
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Suddenly change playlist

Hi, I often use my Spotify Premium account on my work computer running Win 8.1 latestes update etc. Spotify version 0.9.8.... (why don't you take the step and make a version 1??) Today I have at least 4 times experinced that the playlist I was listni...

  • Gig Goer
  • Hi,   I often use my Spotify Premium account on my work computer running Win 8.1 latestes update etc. Spotify version 0.9.8.... (why don't you take the step and make a version 1??)   ...
  • cbreum
  • Gig Goer
  • 255 Views
  • 2 replies
  • 0 likes
  • Windows
  • 255 Views
  • 2 replies
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Spotify plays the wrong track

Marc Almond & Gene Pitney – Something's Gotten Hold of My Heart Marc Almond & Gene Pitney – Something's Gotten Hold Of My Heart Both play "Would I lie to you?" by some early 90ies one hit wonder instead of the correct song.

  • Newbie
  • Marc Almond & Gene Pitney – Something's Gotten Hold of My Heart Marc Almond & Gene Pitney – Something's Gotten Hold Of My Heart   Both play "Would I lie to you?" by some early 90ie...
  • 302 Views
  • 0 replies
  • 1 likes
  • Mac
    Windows
  • 302 Views
  • 0 replies
  • 1 likes

Starred list gone on PC

My starred song list is gone on my PC but is still there on my mobile versions. What happened? how do i get it back? Very annoying

  • Newbie
  • My starred song list is gone on my PC but is still there on my mobile versions. What happened? how do i get it back? Very annoying
  • Peter__
  • Community Legend
  • 296 Views
  • 1 replies
  • 0 likes
  • Windows
  • 296 Views
  • 1 replies
  • 0 likes

Solved!! All of my playlists completely gone after 0.9.8.296g update - Resolved!

What's going on? I have Windows 8.1 running on my desktop and I was right in the middle of a song when Spotify kicked me out and updated without asking. Very disappointed! I read a bit, and went to recover deleted playlists in case they would be ther...

  • Casual Listener
  • What's going on? I have Windows 8.1 running on my desktop and I was right in the middle of a song when Spotify kicked me out and updated without asking. Very disappointed!   I read a bit, an...
  • Peter__
  • Community Legend
  • 408 Views
  • 2 replies
  • 0 likes
  • Windows
  • 408 Views
  • 2 replies
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Want your Starred interface back? Here's how.

I wrote a guide a while back, here's the link. Re: To divide my tracks in albums - is that possib... - Page 2 - The Spotify Community Note that Spotify has the ability to kill this fix any time they feel like it. And has once in the past.

  • Roadie
  • I wrote a guide a while back, here's the link.   Re: To divide my tracks in albums - is that possib... - Page 2 - The Spotify Community   Note that Spotify has the ability to kill t...
  • 264 Views
  • 0 replies
  • 1 likes
  • Windows
  • 264 Views
  • 0 replies
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New playlists not visible on user profiles on latest version

Only top 50 playlist are visible on the users profile. This way if you have more than 50 playlists any new ones will never be visible!? I have shared my latest monthly playlist on music communities on FB and it have now reached as many subscribers to...

  • Music Fan
  • Only top 50 playlist are visible on the users profile. This way if you have more than 50 playlists any new ones will never be visible!? I have shared my latest monthly playlist on music communit...
  • Peter__
  • Community Legend
  • 1105 Views
  • 4 replies
  • 2 likes
  • Windows
  • 1105 Views
  • 4 replies
  • 2 likes

Library!

Where do i find the library in the new release?The library was the only feature where i could see all my new added songs (of 20 different playlists) in one overview.

  • Newbie
  • Where do i find the library in the new release? The library was the only feature where i could see all my new added songs (of 20 different playlists) in one overview. 
  • Peter__
  • Community Legend
  • 212 Views
  • 1 replies
  • 0 likes
  • Windows
  • 212 Views
  • 1 replies
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Bug or "feature"? 60min + songs length format

Hi, Songs over 60 minutes seams to appear truncated. This is not a showstopper But its abit annoying. An example is Sleep - Dopesmoker 63m34s length. In old version all is fine. New version shows 1:03. This is correct, but its not realy informative. ...

  • Casual Listener
  • Hi, Songs over 60 minutes seams to appear truncated.  This is not a showstopper 😛 But its abit annoying.   An example is Sleep - Dopesmoker 63m34s length. In old version all is f...
  • Peter__
  • Community Legend
  • 461 Views
  • 3 replies
  • 0 likes
  • Windows
  • 461 Views
  • 3 replies
  • 0 likes

Stuck in Offline mode

Hey Spotify peeps. I've been enjoying my month trial of premium and love it, expect for one huge, major and unexcusable problem which has me deciding to not continue with premium - and that is the dreaded "Stuck in Offline mode" issue. Spotify works ...

  • Regular
  • Hey Spotify peeps.   I've been enjoying my month trial of premium and love it, expect for one huge, major and unexcusable problem which has me deciding to not continue with premium - and tha...
  • Peter__
  • Community Legend
  • 475 Views
  • 1 replies
  • 0 likes
  • Windows
  • 475 Views
  • 1 replies
  • 0 likes

Various artists as album artist whn the album is by one band/artist only

SometimesI have difficulty finding a certain album when I start with looking up the artist and listing the albums of that artist. F.i. the album 'Operators Manual' by 'The Buzzcocks'. If I look up the Buzzcocks it's not mentioned in their list of alb...

  • Regular
  • SometimesI have difficulty finding a certain album when I start with looking up the artist and listing the albums of that artist. F.i. the album 'Operators Manual' by 'The Buzzcocks'. If I look up th...
  • Peter__
  • Community Legend
  • 297 Views
  • 1 replies
  • 0 likes
  • Windows
  • 297 Views
  • 1 replies
  • 0 likes

Heavy CPU load when moving Spotify window

After updating Spotify to the latest version (The dark ages version) version 0.9.8.296.g91f68827 I notice a very high CPU load on spotify.exe *32 when moving the Spotify window, about 10-25%. The same thing happens if I move another window ontop of t...

  • Newbie
  • After updating Spotify to the latest version (The dark ages version) version 0.9.8.296.g91f68827 I notice a very high CPU load on spotify.exe *32 when moving the Spotify window, about 10-25%. The sam...
  • Peter__
  • Community Legend
  • 398 Views
  • 1 replies
  • 0 likes
  • Windows
  • 398 Views
  • 1 replies
  • 0 likes

wrong songs

idk if it's just a my problem but i can't find any solutions, online and on my brother's desktop for the same songs there aren't any problems but on the program they are wrong, really different songs or with voices not of the songs like 'six degrees ...

  • Newbie
  • idk if it's just a my problem but i can't find any solutions, online and on my brother's desktop for the same songs there aren't any problems but on the program they are wrong, really different songs...
  • Peter__
  • Community Legend
  • 341 Views
  • 1 replies
  • 0 likes
  • Windows
  • 341 Views
  • 1 replies
  • 0 likes