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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84213 Views

40 replies

68 likes

  • 84213 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798653 Views

505 replies

64 likes

  • 798653 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24601 Views

26 replies

7 likes

  • 24601 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3105 Views

0 replies

4 likes

  • 3105 Views
  • 0 replies
  • 4 likes

Can the background swishing noises be reduced? - very annoying!

Continual swishing noises - probably water marking copy protection?Can these be reduced? - they are quite intrusive on some music.

Music Fan

Continual swishing noises - probably water marking copy protection? Can these be reduced? - they are quite intrusive on some music.

1138115824

Music Fan

902 Views

4 replies

1 likes

Windows
  • 902 Views
  • 4 replies
  • 1 likes

volume level

I use two screens, and whever I pause a song and play it again when using the desktop app it makes the volume lower. Any help?

Newbie

I use two screens, and whever I pause a song and play it again when using the desktop app it makes the volume lower. Any help?

593 Views

0 replies

0 likes

Windows
  • 593 Views
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Spotify won't play the song I select, instead a different one.

Recently, I've started experiencing a recurring issue with Spotify on Windows where I go to select a specific song from an album, and it selects the first track, or a random one if I have shuffle turned on. Restarting the client doesn't help. It does...

Gig Goer

Recently, I've started experiencing a recurring issue with Spotify on Windows where I go to select a specific song from an album, and it selects the first track, or a random one if I have shuffle tur...

labelscollected

Community Legend

884 Views

2 replies

0 likes

Windows
  • 884 Views
  • 2 replies
  • 0 likes

Shuffle is not really random

I posted about this problem earlier but nothing was working so im trying again with a different angle Yesterday i added 10-12 new songs to my playlist, and ever since, i havent heard any of the new songs on my shuffle play.. I even downloaded the son...

Regular

I posted about this problem earlier but nothing was working so im trying again with a different angle 😉  Yesterday i added 10-12 new songs to my playlist, and ever since, i havent heard any of...

user-removed

Not applicable

1565 Views

5 replies

0 likes

Windows
  • 1565 Views
  • 5 replies
  • 0 likes

Solved!! Opened Spotify and it installed even though Spotify has been installed for a while

I've had Spotify installed on my computer for a while, but haven't opened it in about a month. I opened it today, and it had an installing popup (not "Installing Update", it was Installing like I'd opened the installer, even though Spotify has been i...

Casual Listener

I've had Spotify installed on my computer for a while, but haven't opened it in about a month. I opened it today, and it had an installing popup (not "Installing Update", it was Installing like ...

Jacob

Community Legend

1161 Views

4 replies

0 likes

Windows
  • 1161 Views
  • 4 replies
  • 0 likes

Spotify Doesn't play songs that also have local content

I'm having a problem with my desktop Spotify where it won't play certain artists or songs. They work on the web player at home and at work. I think the problem may be that I have the files locally on my home PC in a file type that Spotify may not rec...

Newbie

I'm having a problem with my desktop Spotify where it won't play certain artists or songs. They work on the web player at home and at work. I think the problem may be that I have the files locally on...

309 Views

0 replies

0 likes

Windows
  • 309 Views
  • 0 replies
  • 0 likes

Spotify plays top song in list of songs when playing any song

So I go to for example Drake and click a song 4 songs down from the top. Well it gets highlighted in a grey tab but plays the top song in the list. It does this for any list of songs including playlists. In order to switch songs you need to play the ...

Casual Listener

So I go to for example Drake and click a song 4 songs down from the top. Well it gets highlighted in a grey tab but plays the top song in the list. It does this for any list of songs including playli...

endlessonex

Casual Listener

522 Views

1 replies

0 likes

Windows
  • 522 Views
  • 1 replies
  • 0 likes

Inability to select a song on a saved album

Is this problem ever going to be fixed? I realize its only been a week or so, but I pay for this service and would appreciate it working properly. I know the topic has already been posted, but the only answers are "i have this problem too" or "they'r...

Music Fan

Is this problem ever going to be fixed? I realize its only been a week or so, but I pay for this service and would appreciate it working properly. I know the topic has already been posted, but the on...

349 Views

0 replies

0 likes

Windows
  • 349 Views
  • 0 replies
  • 0 likes

Album shuffles when trying to play a specific song

I'm running Spotify on Windows 10. Whenever I try and play a specific song from a saved album it acts like I shuffled the album, with shuffle disabled, it plays the first song like pressing "PLAY" near the album art. I've already tried rebooting and ...

Newbie

I'm running Spotify on Windows 10. Whenever I try and play a specific song from a saved album it acts like I shuffled the album, with shuffle disabled, it plays the first song like pressing "PLAY" ne...

Ben152656232312

Newbie

792 Views

3 replies

2 likes

Windows
  • 792 Views
  • 3 replies
  • 2 likes

Music playing while playing on another device

I have two windows machines that both have the desktop version installed (1.0.51.693.g6ea1e7f6). I have the player open on both machines. I have the player open on machine a (work laptop) to contol the music which is connected (via the connet to devi...

Newbie

I have two windows machines that both have the desktop version installed (1.0.51.693.g6ea1e7f6). I have the player open on both machines. I have the player open on machine a (work laptop)&n...

500 Views

0 replies

0 likes

Windows
  • 500 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Premium won't work properly on laptop

Hi...I have had premium for a while now, but I am not able to choose which song I want on my laptop's download of spotify. If I try to pick a track from an album or list, the first and uppermost track will start playing no matter where I click. It wo...

Casual Listener

Hi...I have had premium for a while now, but I am not able to choose which song I want on my laptop's download of spotify. If I try to pick a track from an album or list, the first and uppermost trac...

asdr02n

Casual Listener

964 Views

2 replies

1 likes

Windows
  • 964 Views
  • 2 replies
  • 1 likes

Spotify doesnt work with DNS 4.4.2.1/4.4.2.2/4.2.2.1/4.2.2.2

Spotify doesnt work with DNS 4.4.2.1/4.4.2.2/4.2.2.1/4.2.2.2 ??Now i need to use DHCP to use spotify, and i cant open reddit because of this. FYI my ISP also blocked 8.8.8.8/8.8.4.4 to open some restricted site on my country.Any work around?

Newbie

Spotify doesnt work with DNS 4.4.2.1/4.4.2.2/4.2.2.1/4.2.2.2 ?? Now i need to use DHCP to use spotify, and i cant open reddit because of this. FYI my ISP also blocked 8.8.8.8/8.8.4.4 to open some re...

1388 Views

0 replies

0 likes

Windows
  • 1388 Views
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Spotify Premium Question

Hi, I am thinking about upgrading from my free account to the Premium account.I read where it says download to listen offline. Does this give me the ability to download music and burn it to a cd or add it to my mp3 player? Or does anything I download...

Newbie

Hi, I am thinking about upgrading from my free account to the Premium account. I read where it says download to listen offline.   Does this give me the ability to download music and burn it t...

Jacob

Community Legend

390 Views

1 replies

0 likes

Windows
  • 390 Views
  • 1 replies
  • 0 likes

Changing the picture (avatar) of playlist DOESN'T WORK

Hey!I tried to change the picture of my playlist and it doesn't work. It loads the picture, everything seems fine, then i click 'save' and nothing happens. I use windows 10 and of course it is a premium account.Thx for help

Casual Listener

Hey! I tried to change the picture of my playlist and it doesn't work. It loads the picture, everything seems fine, then i click 'save' and nothing happens. I use windows 10 and of course it is a pr...

papst

Casual Listener

1542 Views

1 replies

0 likes

Windows
  • 1542 Views
  • 1 replies
  • 0 likes

Deleting Songs from My Music

Okay guys... I have an issue that now completely messed up my music collection management.... Looking out for some ideas... I hit the 10000 song limit on my music (darn it, but that's another topic) then I thought okay let's move all the stuff back t...

Newbie

Okay guys... I have an issue that now completely messed up my music collection management.... Looking out for some ideas...    I hit the 10000 song limit on my music (darn it, but that's ...

297 Views

0 replies

0 likes

Windows
  • 297 Views
  • 0 replies
  • 0 likes

Solved!! Some playlists stuck on "waiting" since new update

I have a number of playlists with locally stored tracks. I imported them into Spotify on PC and then it downloaded onto the Android app no problems. However now some of the tracks on my PC say "This song is not available. If you have the file on your...

Regular

I have a number of playlists with locally stored tracks. I imported them into Spotify on PC and then it downloaded onto the Android app no problems. However now some of the tracks on my PC say "This ...

nuggetnik

Regular

778 Views

1 replies

0 likes

Windows
  • 778 Views
  • 1 replies
  • 0 likes

Spotify Desktop cache feature is broken for over 2 years.

Since the last major update for the desktop player, about 2 years ago, we lost a great feature: setting a limit to the max cache size.We also got a brand new bug: even though you can set a cache folder location on the advanced menu the app actually u...

Regular

Since the last major update for the desktop player, about 2 years ago, we lost a great feature: setting a limit to the max cache size. We also got a brand new bug: even though you can set a cac...

peruka

Regular

978 Views

1 replies

0 likes

Windows
  • 978 Views
  • 1 replies
  • 0 likes

Songs disappear for no reason

Hi,Today I was searching for Nothing's Gonna Hurt You Babe, by Cigarettes After **bleep** and it came up that there's just one song in their profile named "K.". I found it quite strange, because I remember I added some of their songs in my private pl...

Newbie

Hi, Today I was searching for Nothing's Gonna Hurt You Babe, by Cigarettes After **bleep** and it came up that there's just one song in their profile named "K.". I found it quite strange, because I ...

Jacob

Community Legend

425 Views

1 replies

0 likes

Windows
  • 425 Views
  • 1 replies
  • 0 likes

Where we can see the notes from every update of Spotify?

Hi all, I'd like to know which are the notes/updates everytime that Spotify request you to update the application (PC). What are the changes they have implemented for every version?. Kind regardsJaime Borrás

Newbie

Hi all,   I'd like to know which are the notes/updates everytime that Spotify request you to update the application (PC). What are the changes they have implemented for every version?. &...

Maxim

Spotify Star

558 Views

1 replies

0 likes

Windows
  • 558 Views
  • 1 replies
  • 0 likes

Friends feed

My computer updated the app and I no longer see the Friend/Buddy feed that shows you what your friends are listening to on the right-hand side of the app.

Casual Listener

My computer updated the app and I no longer see the Friend/Buddy feed that shows you what your friends are listening to on the right-hand side of the app.

MartinStoichkov

Community Legend

327 Views

1 replies

0 likes

Windows
  • 327 Views
  • 1 replies
  • 0 likes