Several minutes to load content when opening the program.

[octopus77]

Since last couple of weeks or so when i start spotify it stays showing the loading icon for about 5 minutes before showing the content.

I have tried disabeling the local files paths but problem persist. 

I don't remember if this started with an actualization but may be the case.

Please help.

Thank you.

[Maria_B · Accepted solution]

Hey @octopus77!

Welcome to the Spotify Community.

Let's try a deeper reinstallation to get this fixed. Just follow these steps:

• Log out of Spotify and then close the program.
• Uninstall 
• Browse to the cache and delete everything inside the folder. The default location should be:

C:\Users\%Username%\AppData\Local\Spotify\Storage 

• Delete also the folder:

C:\Users\%Username%\AppData\Local\Spotify\Users\<random numbers-user>\

There is a folder for each profile that has been logged into Spotify on that computer account. 

• Restart your PC.

• Reinstall the app from here: http://download.spotify.com/Spotify%20Installer.exe

Let us know how it goes.

[octopus77]

Hi.

Thank you for your help.

I unistalled and reinstalled the app and it's fine now.

I still don't know why it started to malfunction but hey, lets hope it wont hapen again.

Thanks again

Pablo.