Spotify isn't showing any songs

[Brandon_Rut]

Plan

Free

Country

 UK

Device

PC

Operating System

Windows 10

My Question or Issue

 I have multiple playlists that i have created with lots of songs in each on however all of a sudden the Spotify app on my pc isn't showing any songs in any playlists. This is not just in my playlists, its in artists playlists as well. It works perfectly fine on my phone. I've tried reinstalling the app on my pc and it doesn't work, i need help.

[Mantisentil]

Hello @Brandon_Rut!

This a known bug with the desktop app and Spotify is investigating the issue. There is a workaround which seems to be working for some users. Can you try the following steps:

1. Open Notepad as an administrator (right-click - Open as Administrator)
2. go to File - Open and navigate to C:\Windows\System32\drivers\etc
3. Choose "All Files" instead of "Text Documents" next to the File Name box. You'll see a handful of files. Pick hosts and click on Open
4. When the file is open, you will see a block of text with # in front of each line and might see entries like 0.0.0.0 website.com127.0.0.1 website2.com
5. Check for any entries with Spotify in the address. Examples may look like: 0.0.0.0 weblb-wg.gslb.spotify.com0.0.0.0
6. If you do find any lines with Spotify, please remove them.
7. Save your changes and restart Spotify.

Hope that solves the issue! Let me know if you have further questions. I hope this will get fixed on Spotify's end soon.

Have a nice day 🙂

[Brandon_Rut]

Hello, thanks for the help however as i try and save the file it says that I don't have permission to save the file in this area. I don't know why it says this as i am the owner of this computer and no one else uses it.

[centauribeing]

You'll have to right-click Notepad and choose Open as Administrator to elevate its priviledges. You may be the owner of the computer but are likely using a standard account within Windows. That isn't a problem by the way. It's smart to not always be on an Administrator account.