Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Plan
Premium
Country
Turkey
Operating System
Windows 7
My Question or Issue
I'm using Spotify for 3 years but it started to acting weird. When I try to listen to songs they won't start. They turn into blank when start them. Also I can't use online features like friend activity and radio but there isn't any problem in my phone.
Hey @Théo16! Welcome to the Spotify Community. ^^
That doesn't sound cool.
Have you tried reinstalling your app to see if that fixes this issue? If not here's a step by step tutorial.
Let me know if that helps, thanks!
Peace
I've tried it for many times but it didn't work. I also tried to delete the folders inside the storage folder, didn't work either.
Does this happen to all songs or just some specific songs? If yes, could you try to take a screenshot of what you're seeing?
Thanks! ^^
Peace
Same here. Some songs aren't playing at all but will play flawlessly on mobile.
There isn't any specific songs. It's completely random. Even songs I listened 1 day ago won't work afterwards.
And same song will play on different PC.
But same PC same songs will refuse to play.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…