Spotify on Onkyo receiver TX NR646

[jan63]

Since a few weeks I can't connect Spotify to my Onkyo receiver TX NR646.

I have the latest firmware installed on my receiver.

Spotify app does not recognize the device via WIFI.

Does anybody knows what's wrong?

Regards,

Jan Hagen

[daparsons]

I am experiencing the same issue.  I just installed the latest Onkyo update and now can't connect spotify.  Would love to hear a solution.

[jan63]

I guess also on an Onkyo receiver?

Onkyo had a lot of issues in the past. But my receiver is not known as a "problem" unit as Onkyo said. My receiver is two years and three month old. It's since three weeks at an Onkyo repair centre in The Netherlands but till now no feedback. So I'm still waiting.

After a several resets you can connect only once for a few seconds and It's disconnected again. So I'm absolutely sure that it is the receiver. But they earned me already for the repaircosts they said a figure of €300-400,= for a new motherboard. That's half of the price that I paid when I bought it two years ago. But with the background of all issues Onkyo had in the past I don't know what Onkyo will do. I'm still waiting. 

[daparsons]

Thanks for replying.

Yes, My receiver is the model listed in the top of this thread.

After yesterday's firmware update, I couldn't stream Spotify (wi-fi), nor connected via bluetooth either.   After numerous restarts of both the receiver and my phone, uninstalling and reinstalling Spotify, still no joy.

Finally realized that I hadn't thought to unplug the receiver.  Unplugged, waited, plugged back in.  Can now stream Spotify.

Still can't connect a bluetooth device though....the search continues.....

[jan63]

Hi,

That's also what I did. It connects once and after swichting off the receiver it lost his WiFi signal. I wasn't able to switch it on. This can only done with a hard reset and you have to install everything again and it works only once.

Very frustrating because you are trying everything, latest firmware, reset phones, reset router, reset Spotify, check the internet, Onkyo is not responding on Facebook. At the end I called Onkyo Europe which doesn't bring you further. And for now waiting for an answer of the service centre.

I will keep you posted.

Jan

[jan63]

Approx. 5 weeks ago I returned my receiver back to the store were I bought it with the request to repair it.

After approx.4 weeks they repaired it. The changed the WiFi/Bluetooth module. Repaircosts € 110,=.

The unit was 2 years and 3 months old. You expect some coulance form Onkyo, but not.

Anyway it's working again.