Spotify podcasts wont play on laptop

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Spotify podcasts wont play on laptop

ScottyD_
Newbie

Plan

Premium

Country

 

Device

Dell laptop - 5510

 

Operating System

Windows 7

 

My Question or Issue

 

When I try to play a podcast on my laptop the timer does not move and the podcast does not play. This has happened over multiple podcasts now. I do not have this issue on my phone. Anybody know why this could be? 

 

 

11 Replies

Re: Spotify podcasts wont play on laptop

Moderator
Moderator

Hey @ScottyD_, help's here.

 

We first suggest that you perform a reinstall of the app with these steps. If that doesn't help, is this happening with your downloaded podcasts? Try searching for a podcast in the app, and play it from the podcaster's page. 

 

If that doesn't help, get back to us with a screenshot, Spotify version and the  country set on your account and we'll have a closer look.

 

All the best!

 

 

 

JemiModerator
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1 person liked this

Re: Spotify podcasts wont play on laptop

Vyxxen
Casual Listener

I have the same issue.  Eventually, the podcast will start to play after 5-10 minutes. It works fine on the app but not on the desktop version and it is not on all podcasts that I susbscribe to.

 

I have tried a complete reinstallation, clearing the cache, etc, but this has not changed anything. 

1 person liked this

Re: Spotify podcasts wont play on laptop

alanaleger
Regular

I have the issue with both the desktop app and the web player, but not on mobile. Still having issues even after clean install.

Re: Spotify podcasts wont play on laptop

Moderator
Moderator

Hey @alanaleger @Vyxxen,

 

Thanks for reaching out to us about this.

 

To confirm, does this happen only with certain podcasts, or all podcasts?

 

In any case, could you provide us with the exact steps to reproduce on our end?

 

Could you also provide us with the version of your Spotify app for desktop?

 

Thanks! We'll be looking out for your replies :)

PeterModerator
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And it's my job to be present." - Maggie Rogers

Re: Spotify podcasts wont play on laptop

Vyxxen
Casual Listener

Hi Peter, this is just on certain podcasts.

 

I have reinstalled and my version is 1.0.95.289.g342899da.

 

https://open.spotify.com/show/7IcgcyLSmDUsNfpI3dEroP?si=Fj8JjZssSCKc9uMwvBoSOA is one of the podcasts that I regularly listen to and now have to use another player to do so.  When I click play, the timer doesn't move but the pause button appears as if it is getting ready to play. After about 10 minutes, it will eventually start.

 

Thanks for having a look at this for me. 

 

 

 

Re: Spotify podcasts wont play on laptop

Moderator
Moderator

Hey @Vyxxen.

 

Thanks for clarifying that for us!

 

This is an issue which we are aware of, and which our tech folks are currently looking into. We suggest you head on over to this thread and add your vote. Make sure to leave the requested information so that we can pass it on to the right people. We'll keep you updated on the thread as soon as we have any updates.

 

 

Thanks! Let us know if you have any other questions regarding this.

PeterModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"It's my job to see the world and report back. It's my job to feel things fiercely.
And it's my job to be present." - Maggie Rogers
1 person liked this

Re: Spotify podcasts wont play on laptop

lukashko
Casual Listener

Hi

I am having the same issue. @Peter The link to the thread we should vote for is invalid. Could you please relink so I could vote for the issue as well?

Thanks

L

Re: Spotify podcasts wont play on laptop

Katlob
Casual Listener

I am also having this problem, on certain podcasts over the last few months. Can you provide the link to the thread again? The URL is broken.

 

Thanks :)

Re: Spotify podcasts wont play on laptop

Moderator
Moderator

Hey @Katlob and @lukashko,

 

Thanks for reaching out to us about this.

 

Could you clarify the exact issue you are experiencing with playing podcasts, and include any screenshots where relevant? We will be able to link you to the right thread once we have this information.

 

Thanks! We'll be looking out for your replies :)

PeterModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"It's my job to see the world and report back. It's my job to feel things fiercely.
And it's my job to be present." - Maggie Rogers
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