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Spotify program freezes, as well as my PC on startup

Spotify program freezes, as well as my PC on startup

Hello, I'd like to ask for some help.

 

Whenever I try opening Spotify on my Dell laptop (Windows 10, 4G RAM), the program freezes. My laptop also freezes, causing me to force a reboot by pressing the power button.

 

Any idea on how to resolve this?

 

Thank you!

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