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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139140 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139140 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54892 Views
  • 0 replies
  • 33 likes
  • Windows
  • 54892 Views
  • 0 replies
  • 33 likes

This song is not available. If you have the file on your computer you can import it.

I've tried everything, all the solutions everyone has listed. Downloading the older version of Spotify which was a common fix for most people did not fix my issue. It's only working on my iPhone, but not on my PC laptop at work. I play Spotify all da...

  • Casual Listener
  • I've tried everything, all the solutions everyone has listed. Downloading the older version of Spotify which was a common fix for most people did not fix my issue. It's only working on my iPhone, but...
  • ClaesG
  • Newbie
  • 262 Views
  • 3 replies
  • 0 likes
  • Windows
  • 262 Views
  • 3 replies
  • 0 likes

Spotify Windows auto restart after 2-3 minutes of song playing

As the title suggests, my Spotify software downloaded mainly from the website keeps on crashing and restarting. I don't know if the term "crash" is the right one to be used in here since it does not give error messages as well. It auto restarts even ...

  • Newbie
  • As the title suggests, my Spotify software downloaded mainly from the website keeps on crashing and restarting. I don't know if the term "crash" is the right one to be used in here since it does not ...
  • 349 Views
  • 0 replies
  • 0 likes
  • Windows
  • 349 Views
  • 0 replies
  • 0 likes

After pausing, I can't use the same play button on my wireless headphones...

I have a problem where I can't seem to playback the music that I want to listen, using my wireless, Model: B0501, headphones. When I use my pause button for my headphones, seemly the same button should be able to playback my music. But, no, it can't!...

  • Casual Listener
  • I have a problem where I can't seem to playback the music that I want to listen, using my wireless, Model: B0501, headphones. When I use my pause button for my headphones, seemly the same button shou...
  • 172 Views
  • 0 replies
  • 0 likes
  • Windows
  • 172 Views
  • 0 replies
  • 0 likes

Can only play local files, nothing from Spotify

Hey all, I can't play any Spotify songs. If I press play on a playlist, the play button will appear for a few seconds and then go back to paused. If I select a song, any song, indiviually all that pops up is "This song is not available. If you have t...

  • Casual Listener
  • Hey all,  I can't play any Spotify songs. If I press play on a playlist, the play button will appear for a few seconds and then go back to paused. If I select a song, any song, indiviually all ...
  • 252 Views
  • 0 replies
  • 1 likes
  • Windows
  • 252 Views
  • 0 replies
  • 1 likes

Spotify Shuffle has a Problem

This is my second post on Spotify's shuffle function, but for a completely different problem than last time. i have a Soundtrack playlist of 750 songs and, more often then not, the shuffle only plays Harry Potter. And i mean ONLY Harry Potter, 100% (...

  • Casual Listener
  • This is my second post on Spotify's shuffle function, but for a completely different problem than last time. i have a Soundtrack playlist of 750 songs and, more often then not, the shuffle only plays...
  • 122 Views
  • 0 replies
  • 0 likes
  • Windows
  • 122 Views
  • 0 replies
  • 0 likes

Local and streamed songs do not shuffle correctly together

I have a playlist with both local and streaming songs from the same artist. The local songs are not available on Spotify, and thus do not match with any albums on there. When I shuffle the whole playlist, all of the local songs are shuffled first, an...

  • Regular
  • I have a playlist with both local and streaming songs from the same artist. The local songs are not available on Spotify, and thus do not match with any albums on there. When I shuffle the whole...
  • 156 Views
  • 0 replies
  • 0 likes
  • Windows
  • 156 Views
  • 0 replies
  • 0 likes

Number of songs

I understand that the maximum numbert of songs in a spotify collection is currently 10,000. How can I tell how close I am to the limit?Is there are max number of Playlists? How can I do a QUICK count?

  • Casual Listener
  • I understand that the maximum numbert of songs in a spotify collection is currently 10,000. How can I tell how close I am to the limit? Is there are max number of Playlists? How can I do a QUICK cou...
  • Bittencourt
  • Spotify Star
  • 147 Views
  • 1 replies
  • 0 likes
  • Windows
  • 147 Views
  • 1 replies
  • 0 likes

Spotify keeps crashing during startup.

Spotify keeps crashing during startup.Have 2 win 10 pc, and one windows phone. Spotify keeps restarting all the time.

  • Newbie
  • Spotify keeps crashing during startup.Have 2 win 10 pc, and one windows phone. Spotify keeps restarting all the time.
  • Bittencourt
  • Spotify Star
  • 180 Views
  • 1 replies
  • 0 likes
  • Windows
  • 180 Views
  • 1 replies
  • 0 likes

Local Files not downloading

When I click the download button on my PC and Iphone, it says that my local files are downloaded but they are still grey on both my PC and iphone and I cannot play them on my iphone. Is there a way to fix this?

  • Casual Listener
  • When I click the download button on my PC and Iphone, it says that my local files are downloaded but they are still grey on both my PC and iphone and I cannot play them on my iphone. Is there a way t...
  • 122 Views
  • 0 replies
  • 0 likes
  • Windows
  • 122 Views
  • 0 replies
  • 0 likes

Se cierra la aplicación

Al abrir la aplicación funciona con normalidad, pero al cabo de unos minutos se cierra y vuelve a abrirse parando la reprducción de la música. No me sale ningun error ni mensaje por el estilo. Tengo cuenta premium, y lo uso desde mi pc con sistema Wi...

  • Newbie
  • Al abrir la aplicación funciona con normalidad, pero al cabo de unos minutos se cierra y vuelve a abrirse parando la reprducción de la música. No me sale ningun error ni mensaje por el estilo. Tengo ...
  • 116 Views
  • 0 replies
  • 0 likes
  • Windows
  • 116 Views
  • 0 replies
  • 0 likes

Premium account only possible with the Android App / Desktop not working!

This really is getting on my nervs. I just paid for a three month testing package installed the desktop version on my pc but it isn't possible to play one single song. No thumbnails are displayed and every time I try to play a song it says that this ...

  • Casual Listener
  • This really is getting on my nervs. I just paid for a three month testing package installed the desktop version on my pc but it isn't possible to play one single song. No thumbnails are displayed and...
  • 121 Views
  • 0 replies
  • 0 likes
  • Windows
  • 121 Views
  • 0 replies
  • 0 likes

[BUG] [Updated] Playing a spotify song then a local song does not change the album art usually.

Since the last update I have been having issues with local songs and their album art showing the last song's album art. This happens only with switching from online songs to local songs and was not like this before this last update. 1.0.43.123.g80176...

  • Gig Goer
  • Since the last update I have been having issues with local songs and their album art showing the last song's album art. This happens only with switching from online songs to local songs and was not l...
  • chiefjoboo
  • Gig Goer
  • 317 Views
  • 2 replies
  • 0 likes
  • Windows
  • 317 Views
  • 2 replies
  • 0 likes

Profile picture in desktop version always missing

Hi,My profile picture in desktop version of Spotify is always missing when I start the program. I have got a default line-art head instead. I always have to upload my own picture again. It stays as long as I use Spotify, but when I restart it's missi...

  • Music Fan
  • Hi, My profile picture in desktop version of Spotify is always missing when I start the program. I have got a default line-art head instead. I always have to upload my own picture again. It stays as...
  • 131 Views
  • 0 replies
  • 0 likes
  • Windows
  • 131 Views
  • 0 replies
  • 0 likes

Keyboard Play/Pause Button Wont Work When Spotify is Minimised

Starting today, my play/pause button wont work when spotify is minimised, i'm pretty sure it isnt my keyboard because it works with other programs and it stopped working when i updated spotify. My keyboard is a Saitek Cyborg keyboard, when spotify is...

  • Newbie
  • Starting today, my play/pause button wont work when spotify is minimised, i'm pretty sure it isnt my keyboard because it works with other programs and it stopped working when i updated spotify. ...
  • CptSteve7
  • Casual Listener
  • 849 Views
  • 2 replies
  • 0 likes
  • Windows
  • 849 Views
  • 2 replies
  • 0 likes

Solved!! Can't pause/switch song when window is minimized

I'm using the desktop app for Windows and every previous version of Spotify but the latest update has made it possible for me to switch and play/pause songs using the designated keys on my Acer SK-9621 keyboard when the program window is minimized. I...

  • Regular
  • I'm using the desktop app for Windows and every previous version of Spotify but the latest update has made it possible for me to switch and play/pause songs using the designated keys on my Acer SK-96...
  • EnRakKurva
  • Regular
  • 1602 Views
  • 1 replies
  • 0 likes
  • Windows
  • 1602 Views
  • 1 replies
  • 0 likes

Songs Unable to be Available Offline on Desktop (Spotify Premium)

I am a Spotify Premium user but the Download/Available Offline toggle button is not found in Songs list on my desktop. However, the toggle button is found in the playlists that I follow and also on my iPhone. I believe my desktop has been removed fro...

  • Casual Listener
  • I am a Spotify Premium user but the Download/Available Offline toggle button is not found in Songs list on my desktop.    However, t he toggle button is found in the playlists tha...
  • 151 Views
  • 0 replies
  • 0 likes
  • Windows
  • 151 Views
  • 0 replies
  • 0 likes

best extension or ap for getting lyrics.

What is the best extension or ap for getting lyrics. I have tried several but it won't work

  • Casual Listener
  • What is the best extension or ap for getting lyrics. I have tried several but it won't work
  • 151 Views
  • 0 replies
  • 0 likes
  • Windows
  • 151 Views
  • 0 replies
  • 0 likes

Change "liked from the radio" playlist

Ok, here's the thing: I have created a playlist from the songs i liked from the radio (you know, by clicking the "like" button in the radio), I changed the name of the list, but when I "like" new songs from the radio they still go to this same playli...

  • Newbie
  • Ok, here's the thing: I have created a playlist from the songs i liked from the radio (you know, by clicking the "like" button in the radio), I changed the name of the list, but when I "like" new son...
  • 128 Views
  • 0 replies
  • 1 likes
  • Windows
  • 128 Views
  • 0 replies
  • 1 likes

Most of my albums are missing from the "Albums" tab

Most of my albums don't show up when I'm on the web player but when I search for the albums that are missing it says they're already saved. Also I can see all of my albums on my phone just not on the web player if anyone knows whats going on here I w...

  • Newbie
  • Most of my albums don't show up when I'm on the web player but when I search for the albums that are missing it says they're already saved. Also I can see all of my albums on my phone just not on the...
  • 129 Views
  • 0 replies
  • 0 likes
  • Windows
  • 129 Views
  • 0 replies
  • 0 likes

How can I download music from Spotify to MP3 file on Windows?

I want to have a specific album that has songs not available in my country. It's from my favourite band and I want to download it on my phone. I already use a good converter for videos but, I don't know any to download from Spotify. Anyone got ideas?...

  • Newbie
  • I want to have a specific album that has songs not available in my country. It's from my favourite band and I want to download it on my phone. I already use a good converter for videos but, I don't k...
  • Hubo
  • Community Legend
  • 1370 Views
  • 1 replies
  • 0 likes
  • Windows
  • 1370 Views
  • 1 replies
  • 0 likes