Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Discuss Spotify for Windows
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...
Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...
Hey liebe Spotify Nutzer, ich nutze nun seit ca. einem halben Jahr Spotify. Und dies ging auch bis vor kurzem Problemlos. Seit aber etwa einer Woche läuft es nach Start ein paar Minuten und schließt sich dann automatisch mit dieser Fehlermeldung: "Da...
Hey liebe Spotify Nutzer, ich nutze nun seit ca. einem halben Jahr Spotify. Und dies ging auch bis vor kurzem Problemlos. Seit aber etwa einer Woche läuft es nach Start ein paar Minuten...
650 Views
0 replies
0 likes
I'm looking at the artist info alot, always checking the playlist that the artist was discovered on. Today i noticed that some playlists were removed on the info tab. Is this info resetted once a month or so, or how does it work? For example this cze...
I'm looking at the artist info alot, always checking the playlist that the artist was discovered on. Today i noticed that some playlists were removed on the info tab. Is this info resetted once a mon...
Spotify Star
720 Views
3 replies
0 likes
i recently made multiple playlists on my computer, but the next day they are not on my phone in my account. i can see some of them but even those do not have all the songs that i added.
i recently made multiple playlists on my computer, but the next day they are not on my phone in my account. i can see some of them but even those do not have all the songs that i added.
242 Views
0 replies
0 likes
With the updated spotify web player it seems that it no longer allows you to add a specific song in to the queue to play next? Please tell me they didn't remove this feature! If I'm playing a playlist but want to hear a song that's not in that playli...
With the updated spotify web player it seems that it no longer allows you to add a specific song in to the queue to play next? Please tell me they didn't remove this feature! If I'm playing a p...
Casual Listener
1005 Views
8 replies
2 likes
This is a genereal review and opinion on the new web player after its update. It is full of bugs if it has not already been noticed. Artist, Albums, Playlists, and Songs are 90% unviewable. I have my Spotify account full of music yet only about 10 ar...
This is a genereal review and opinion on the new web player after its update. It is full of bugs if it has not already been noticed. Artist, Albums, Playlists, and Songs are 90% unviewable. I ...
255 Views
0 replies
2 likes
Spotify shows that I have 24,808 songs in my Local Files list. However, when I completely scroll down the list, it just cuts off amidst the "S" part of the directory. No songs show up, alphabetically, past "So..." in the list.I know I have songs that...
Spotify shows that I have 24,808 songs in my Local Files list. However, when I completely scroll down the list, it just cuts off amidst the "S" part of the directory. No songs show up, alphabetically...
298 Views
0 replies
0 likes
when i start up my computer it automatically starts spotify. Does anyone knon how to disable this?
when i start up my computer it automatically starts spotify. Does anyone knon how to disable this?
Casual Listener
1134 Views
2 replies
0 likes
Hi, I absolutely love the Daily Mix and have been using it loads. However, my Spotify just updated itself to Version 1.0.52.725.g943b26a8 and now there is no more Daily Mix under "Your Music".Has it moved? Has it been removed? Please help!
Hi, I absolutely love the Daily Mix and have been using it loads. However, my Spotify just updated itself to Version 1.0.52.725.g943b26a8 and now there is no more Daily Mix under "Your Music...
Newbie
530 Views
3 replies
0 likes
None of my external devices will show up. Have 1 HP laptop that's hooked up to the stereo and another HP laptop and a Samsung andriod phone that I use as controllers and none of them are showing any of my other devices. Ever since a few days ago I ca...
None of my external devices will show up. Have 1 HP laptop that's hooked up to the stereo and another HP laptop and a Samsung andriod phone that I use as controllers and none of them are sho...
Newbie
23550 Views
3 replies
0 likes
I have been enjoying my playing from my desktop app for sometime, but now all of a sudden it has stopped working. Every time I try playing a song it gives me a blue error that says "The song is not available. If you have the file on your computer you...
I have been enjoying my playing from my desktop app for sometime, but now all of a sudden it has stopped working. Every time I try playing a song it gives me a blue error that says "The song is not a...
Spotify Star
966 Views
1 replies
0 likes
I'm on Windows 10, Spotify 1.0.52.725.g43b26a8, not that either of those should make a difference, as I don't think the problem is with the desktop program. I don't know how Spotify decides which songs to show in my daily mix, but whatever the method...
I'm on Windows 10, Spotify 1.0.52.725.g43b26a8, not that either of those should make a difference, as I don't think the problem is with the desktop program. I don't know how Spotify decides ...
Newbie
2378 Views
6 replies
12 likes
I have opened up spotify this morning on my desktop, it is not playing any music when i click a playlist. When i click on a specific song it tells me that the song is not available and i can import it if its on my computer. have tried reinstalling sp...
I have opened up spotify this morning on my desktop, it is not playing any music when i click a playlist. When i click on a specific song it tells me that the song is not available and i can import i...
228 Views
0 replies
0 likes
I've seen this issue mentioned in a few threads, but I'd like to raise another flag for it since the problem has still not been fixed. I'm running Spotify 1.0.52.725.g943b26a8 on Windows 10 and I mostly use the Spotify catalog, but I have some local ...
I've seen this issue mentioned in a few threads, but I'd like to raise another flag for it since the problem has still not been fixed. I'm running Spotify 1.0.52.725.g943b26a8 on Window...
Regular
571 Views
6 replies
0 likes
Music sharing seems to have been changed, and I can't seem to figure out how to share a song with someone I follow anymore. When I click share, all I see are a bunch of stupid social media logos.
Music sharing seems to have been changed, and I can't seem to figure out how to share a song with someone I follow anymore. When I click share, all I see are a bunch of stupid social media logos.
Roadie
633 Views
3 replies
2 likes
For some reason the new spotify website seems to have a lot lag and the songs are very choppy and seem to stop and go randomly. I know it's not my internet. But apart from that the new layout is visually unpleasing to me. I hope they change it back.
For some reason the new spotify website seems to have a lot lag and the songs are very choppy and seem to stop and go randomly. I know it's not my internet. But apart from that the new layout is visu...
240 Views
0 replies
0 likes
I seem to not be able to share to Facebook what I am playing. I used to be very easy: just click on Share in the "..." area and there it goes. Recenlty it seems Spotify has changed the interface and when you click on Share, up pops a social media pic...
I seem to not be able to share to Facebook what I am playing. I used to be very easy: just click on Share in the "..." area and there it goes. Recenlty it seems Spotify has changed the interfac...
Spotify Star
2177 Views
3 replies
0 likes
Spotify has a section called Browse. When I go to this section I have some custom playlists directed to my country (like top artists, pop music here, etc). How can I view this section directed to another country that is not mine? For example know mor...
Spotify has a section called Browse. When I go to this section I have some custom playlists directed to my country (like top artists, pop music here, etc). How can I view this section directed to ano...
205 Views
0 replies
0 likes
I have just downloaded the Spotify app for my laptop. I use the app on my Iphone every day and I am a premium user. However when I try to play playlists on the app for my laptop no songs play and it skips every song in a loop. When I come to play a s...
I have just downloaded the Spotify app for my laptop. I use the app on my Iphone every day and I am a premium user. However when I try to play playlists on the app for my laptop no songs pl...
279 Views
0 replies
0 likes
So recently I noticed when I share a song to my Facebook timeline, It is only showing up when I view my timeline on the mobile app. If I am viewing my profile from my laptop, the post is not there. To make matters more confusing, when I look at my ac...
So recently I noticed when I share a song to my Facebook timeline, It is only showing up when I view my timeline on the mobile app. If I am viewing my profile from my laptop, the post is not the...
278 Views
0 replies
0 likes
Like the title suggests, anytime I launch it, the program freezes on start up and no matter how long I let it sit it won't work. I have toi keep closing it through task manager and re-opening it hoping it works. Haven't found a fix for this anywhere ...
Like the title suggests, anytime I launch it, the program freezes on start up and no matter how long I let it sit it won't work. I have toi keep closing it through task manager and re-opening it hopi...
Newbie
2602 Views
5 replies
1 likes
