Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83851 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
795248 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
23846 Views
25 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Spotify is not currently supporting BGR monitors and is ignoring the ClearType setting in Windows. This turns the font in Spotify barely readable.
Spotify is not currently supporting BGR monitors and is ignoring the ClearType setting in Windows. This turns the font in Spotify barely readable.
348 Views
0 replies
0 likes
All of the sudden my Spotify will not load properly. On startup a dialog box opens that says-"There is no disk in the drive. Please insert a disk into drive J" I have tried uninstalling spotify and reinstalling it with no luck. I also tried deleting ...
All of the sudden my Spotify will not load properly. On startup a dialog box opens that says- "There is no disk in the drive. Please insert a disk into drive J" I have tri...
337 Views
0 replies
0 likes
Spotify simply takes up too much space on the default Windows C: Drive via the AppData\Local\Spotify\Data folder.This NEEDS to be changed--especially for those users who have Windows installed on a small SSD.This idea has been presented on NUMEROUS o...
Spotify simply takes up too much space on the default Windows C: Drive via the AppData\Local\Spotify\Data folder. This NEEDS to be changed--especially for those users who have Windows installed on a...
Roadie
20161 Views
11 replies
73 likes
Im using Spotify on my new Surface book, which has a high resolution screen. I am struggling with controlling the volume of my speaker with this tiny little slider thats no longer than my thumbnail. Quite bothersome when you have a powerful speaker c...
Im using Spotify on my new Surface book, which has a high resolution screen. I am struggling with controlling the volume of my speaker with this tiny little slider thats no longer than my th...
Roadie
1297 Views
3 replies
3 likes
I don't know .. is it me? Do the people running Spotify just not give a monkey's? I have read other complaints about the seriously stupid black background, grey text that means the screen is very hard to read. I am a software developer. I use my comp...
I don't know .. is it me? Do the people running Spotify just not give a monkey's? I have read other complaints about the seriously stupid black background, grey text that means the screen is very har...
Composer
355 Views
1 replies
1 likes
I have set the option "Open Spotify automatically after you log into the computer" to "No". However it still opens automatically. This is really slowing down my computer startup.
I have set the option "Open Spotify automatically after you log into the computer" to "No". However it still opens automatically. This is really slowing down my computer startup.
Community Legend
857 Views
2 replies
3 likes
My spotify updated last week and it now opens automatically when I log into Windows. When I open my preferences, the box for "Open Spotify Automatically..." is check for "No" but it does it anyways. Seems to be a glitch in the update.
My spotify updated last week and it now opens automatically when I log into Windows. When I open my preferences, the box for "Open Spotify Automatically..." is check for "No" but it does it any...
Casual Listener
1342 Views
7 replies
2 likes
Hello everybody! I just installed the newest update for Spotify and disable Spotify to run as Windows service, however is still running everytime I log into Windows. Can you please share a solution for this? Thank you.
Hello everybody! I just installed the newest update for Spotify and disable Spotify to run as Windows service, however is still running everytime I log into Windows. Can you please share a s...
Regular
572 Views
1 replies
0 likes
Hi guys, Can we get an official answer from Spotify why it is not possible to disable/postpone automatic updates in Spotify? I'm getting annoyed when once or twice a week my spotify stops playing musing, dispalying message saying that it can't play c...
Hi guys, Can we get an official answer from Spotify why it is not possible to disable/postpone automatic updates in Spotify? I'm getting annoyed when once or twice a week my s...
Roadie
6544 Views
3 replies
6 likes
This just happened Last night at some point to me...The Media Keys on my keyboard (Razr BlackWidow 2014 Ultimate Edition) will not function when Spotify is not in focus (which is really annoying for a StarCraft Player as you can imagine) Now, Ive don...
This just happened Last night at some point to me... The Media Keys on my keyboard (Razr BlackWidow 2014 Ultimate Edition) will not function when Spotify is not in focus (which is really annoying ...
Newbie
1291 Views
1 replies
1 likes
In settings, I have the autoplay enabled (see image). Still, for the last week or so, the music stops when an album from my library has played through. The autoplay function works fine after playlists, but it does not work with albums anymore. Is it ...
In settings, I have the autoplay enabled (see image). Still, for the last week or so, the music stops when an album from my library has played through. The autoplay function works fine after playlist...
534 Views
0 replies
0 likes
Hello, I'd like to ask for some help. Whenever I try opening Spotify on my Dell laptop (Windows 10, 4G RAM), the program freezes. My laptop also freezes, causing me to force a reboot by pressing the power button. Any idea on how to resolve this? Than...
Hello, I'd like to ask for some help. Whenever I try opening Spotify on my Dell laptop (Windows 10, 4G RAM), the program freezes. My laptop also freezes, causing me to force a reboot by pres...
266 Views
0 replies
0 likes
On the windows desktop app. Adding a song that's playing on Discover Weekly switches out of Discover Weekly playlist, so once the song is over, it continues playing from my songs rather than from the Discover Weekly playlist.
On the windows desktop app. Adding a song that's playing on Discover Weekly switches out of Discover Weekly playlist, so once the song is over, it continues playing from my songs rather than...
266 Views
0 replies
0 likes
title
title
295 Views
0 replies
0 likes
When I click on any song in either the windows 10 app or the desktop version no songwill play and then a blue bar across the top of the screen reads "This song is not available. If you have the file on your computer please import it." I am however ab...
When I click on any song in either the windows 10 app or the desktop version no songwill play and then a blue bar across the top of the screen reads "This song is not available. If you have the file ...
Casual Listener
652 Views
3 replies
1 likes
I seem to be unable to drag and drop songs into my playlists, and I can't rearrange the songs that are already in the playlists. I'm pretty annoyed at this, as I am constantly making and re-doing my playlists. Please help!
I seem to be unable to drag and drop songs into my playlists, and I can't rearrange the songs that are already in the playlists. I'm pretty annoyed at this, as I am constantly making and re-doing my ...
Roadie
1054 Views
1 replies
0 likes
I have Spotify Premium and I can't find the "Download" button for my "Songs". I have a Windows 8 laptop. I have tried everything to find it. There is a "Download" button for my playlists though. It makes no sense. Help?
I have Spotify Premium and I can't find the "Download" button for my "Songs". I have a Windows 8 laptop. I have tried everything to find it. There is a "Download" button for my playlists though. It m...
Roadie
15832 Views
1 replies
1 likes
I've been having this problem for sometime and I can't seem to find the answer.I'm listening to a song and Spotify goes offline even thou I have an active internet connection (See attachment).
I've been having this problem for sometime and I can't seem to find the answer. I'm listening to a song and Spotify goes offline even thou I have an active internet connection (See attachment).
Roadie
6648 Views
1 replies
0 likes
I was wondering how you could delete local files from spotify. All my files from iTunes have been added to the 'Local Files' area without me even wanting them there. However, I can't delete them, nothing seems to work. I tried pressing delete, moving...
I was wondering how you could delete local files from spotify. All my files from iTunes have been added to the 'Local Files' area without me even wanting them there. However, I can't delete them, not...
Roadie
512 Views
1 replies
0 likes
So here's the problem. Every time a new track starts, there's an audible click/pop noise before the music starts. Sometimes it's louder, sometimes it's super quiet, but it's always there and it's slowly driving me crazy. I searched for a solution onl...
So here's the problem. Every time a new track starts, there's an audible click/pop noise before the music starts. Sometimes it's louder, sometimes it's super quiet, but it's always there and it's slo...
Community Legend
2404 Views
5 replies
0 likes
