Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
11941 Views
105 replies
47 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1412 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Casual Listener
3495 Views
39 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
Albums, Songs and playlists from my phone are not showing up on the Desktop app
Albums, Songs and playlists from my phone are not showing up on the Desktop app
Newbie
369 Views
1 replies
1 likes
I try so hard to find out which is your support telephone number, couldnt find it.I thought i was checking in to a Mexico Community, so i guess not.I thought that i was going to find a solution quickly, i am going to need to wait to someone see this ...
I try so hard to find out which is your support telephone number, couldnt find it. I thought i was checking in to a Mexico Community, so i guess not. I thought that i was going to find a solution q...
Composer
792 Views
3 replies
0 likes
Windows 10 machine. On two different machines, I have set the option "Open Spotify automatically after you log into the computer" to "No". Spotify continues to open automatically when the system is rebooted.
Windows 10 machine. On two different machines, I have set the option "Open Spotify automatically after you log into the computer" to "No". Spotify continues to open automatically when the system is r...
Newbie
839 Views
3 replies
1 likes
When I play tracks they keep skipping and stopping on the web player. I'd stopped using the app itself because of this problem despite me uninstalling and reinstalling Spotify several times. Now it happens on the web player too. Is there a solution t...
When I play tracks they keep skipping and stopping on the web player. I'd stopped using the app itself because of this problem despite me uninstalling and reinstalling Spotify several time...
Casual Listener
615 Views
2 replies
0 likes
I recently updated to Spotify version 1.0.58.573 and since downloading this version, I have noticed that Spotify takes it upon itself to automatically startup after I login to my computer even though, in the Spotify settings I do not have it set to s...
I recently updated to Spotify version 1.0.58.573 and since downloading this version, I have noticed that Spotify takes it upon itself to automatically startup after I login to my computer even though...
Casual Listener
1621 Views
9 replies
3 likes
[Windows 10 latest, 12bpm down, 1bpm up, ADSL2+ connection] I have done 2 fresh re-installs and this still happens. At first it appeared to be random, but now I think I've narrowed it down to times when another app is making a call on the internet ba...
[Windows 10 latest, 12bpm down, 1bpm up, ADSL2+ connection] I have done 2 fresh re-installs and this still happens. At first it appeared to be random, but now I think I've narrowed it ...
411 Views
0 replies
1 likes
Hey Spotify, as of https://community.spotify.com/t5/Implemented-Ideas/Desktop-Shows-Podcasts-and-Videos-on-Desktop/idi-p/1282315 there should be a podcast section in the desktop client but I cannot find it on my Windows Computer Desktop client versio...
Hey Spotify, as of https://community.spotify.com/t5/Implemented-Ideas/Desktop-Shows-Podcasts-and-Videos-on-Desktop/idi-p/1282315 there should be a podcast section in the desktop client but I can...
Newbie
882 Views
4 replies
3 likes
It doesn't allow me to put/drag a song above another. I want to arrange my playlist on what song comes first. Why is this?
It doesn't allow me to put/drag a song above another. I want to arrange my playlist on what song comes first. Why is this?
547 Views
0 replies
1 likes
Does anyone else paying £60 or £120 a year for Spotify service object to the fact that there is no proper assistance for subscribers struggling with service failures. I don't want to join a "community": I am (or was) a customer, not a citizen of some...
Does anyone else paying £60 or £120 a year for Spotify service object to the fact that there is no proper assistance for subscribers struggling with service failures. I don't want to join a "communit...
Community Legend
465 Views
1 replies
0 likes
I am wondering if I can have the daily mix only look at songs I've saved in my library, and not songs I have streamed but not saved. If not, I would like to make a feature request.
I am wondering if I can have the daily mix only look at songs I've saved in my library, and not songs I have streamed but not saved. If not, I would like to make a feature request.
361 Views
0 replies
1 likes
Hola,Quisiera saber la manera para averiguar en cual playlist está una canción, porque creo que tengo canciones que he añadido en más de una playlist, y no me gustaría tenerlas repetidas. No encuentro ninguna opción que me indique en cuantas playlist...
Hola, Quisiera saber la manera para averiguar en cual playlist está una canción, porque creo que tengo canciones que he añadido en más de una playlist, y no me gustaría tenerlas repetidas. ...
Newbie
37745 Views
6 replies
3 likes
Hello, I have a laptop with windows 7 enterprise provided by the company I work for. Weeks ago my spotify stop working, giving an error saying that unable to install error code 13. I have done a lot of things, and even donwloaded the full install pac...
Hello, I have a laptop with windows 7 enterprise provided by the company I work for. Weeks ago my spotify stop working, giving an error saying that unable to install error code 13. I have do...
Newbie
649 Views
1 replies
1 likes
Hello folks,I am using Spotify version 1.0.57.474.gca9c9538 on a Windows 10 machine with the latest insider build installed. Each time the Google Chrome browser starts downloading a file, Spotify simply closes without any message. The error exists ov...
Hello folks, I am using Spotify version 1.0.57.474.gca9c9538 on a Windows 10 machine with the latest insider build installed. Each time the Google Chrome browser starts downloading a file, Spot...
Casual Listener
3560 Views
15 replies
1 likes
I can't listen to my songs. When I try and listen to my playlists, it just skips through everything, and sometimes it actually sticks to a song, but then no music comes out. A blue box comes up on the screen and says im missing files, but i know this...
I can't listen to my songs. When I try and listen to my playlists, it just skips through everything, and sometimes it actually sticks to a song, but then no music comes out. A blue box come...
Community Legend
420 Views
1 replies
0 likes
Today I noticed that one of the playlists I subscribed to (Go hard) has the songs crossfade. I did not change any thing in the settings.The fading starts super early (around 14 seconds)This is super annoying, because some songs are interrupted in the...
Today I noticed that one of the playlists I subscribed to (Go hard) has the songs crossfade. I did not change any thing in the settings. The fading starts super early (around 14 seconds) This is su...
537 Views
0 replies
0 likes
Hey there, i want to use Spotify to organize my music. I have thousands of local stored files, i'm using MusicBee till now, and i want to create playlists for my car for example. In MusicBee, i can mark all files, press ctrl + c, open explorer and pa...
Hey there, i want to use Spotify to organize my music. I have thousands of local stored files, i'm using MusicBee till now, and i want to create playlists for my car for example. In MusicBee...
320 Views
0 replies
0 likes
The 'About' tab on the Spotify desktop version used to show locations of listeners, playlists the artists were part of etc. Especially being able to see the playlists that contributed to the artist plays was, for me at least, a very interesting featu...
The 'About' tab on the Spotify desktop version used to show locations of listeners, playlists the artists were part of etc. Especially being able to see the playlists that contributed to the artist p...
541 Views
0 replies
1 likes
Its ridiculously slow when I start it up. I cant search anything or browse. It also keeps on deleting my history so when I start it up it says there is no history. whats up with that
Its ridiculously slow when I start it up. I cant search anything or browse. It also keeps on deleting my history so when I start it up it says there is no history. whats up with that
Community Legend
568 Views
1 replies
0 likes
Hi.This question is kinda weird, so I apologize if I posted it into wrong section.So, recently i had to sync MIDI with original music in Audacity. Since I had no mp3 file and i didn't want to download, because it is illegal, I came up with idea. What...
Hi. This question is kinda weird, so I apologize if I posted it into wrong section. So, recently i had to sync MIDI with original music in Audacity. Since I had no mp3 file and i didn't want to dow...
861 Views
0 replies
0 likes
I have a hp pavilion dv7 laptop with windows10. everytime i open spotify it take at leat 3-4 min. before it fully opens. this has been an ongoing issue even before i upgraded to windows 10. what if anything can I do to make it load faster?
I have a hp pavilion dv7 laptop with windows10. everytime i open spotify it take at leat 3-4 min. before it fully opens. this has been an ongoing issue even before i upgraded to windows ...
Regular
462 Views
1 replies
1 likes
