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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2390 Views

0 replies

4 likes

  • 2390 Views
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  • 4 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

154817 Views

83 replies

27 likes

  • 154817 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

148020 Views

295 replies

22 likes

  • 148020 Views
  • 295 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11470 Views

1 replies

6 likes

  • 11470 Views
  • 1 replies
  • 6 likes

Solved!! [Desktop] Daily Mix on Desktop has gone

Hi, I absolutely love the Daily Mix and have been using it loads. However, my Spotify just updated itself to Version 1.0.52.725.g943b26a8 and now there is no more Daily Mix under "Your Music".Has it moved? Has it been removed? Please help!

Regular

Hi,   I absolutely love the Daily Mix and have been using it loads. However, my Spotify just updated itself to Version 1.0.52.725.g943b26a8 and now there is no more Daily Mix under "Your Music...

lcmccann

Newbie

572 Views

3 replies

0 likes

Windows
  • 572 Views
  • 3 replies
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Solved!! Devices not showing up

None of my external devices will show up. Have 1 HP laptop that's hooked up to the stereo and another HP laptop and a Samsung andriod phone that I use as controllers and none of them are showing any of my other devices. Ever since a few days ago I ca...

Newbie

None of my external devices will show up.   Have 1 HP laptop that's hooked up to the stereo and another HP laptop and a Samsung andriod phone that I use as controllers and none of them are sho...

lynzjdl3

Newbie

23678 Views

3 replies

0 likes

Windows
  • 23678 Views
  • 3 replies
  • 0 likes

Unable to play music from desktop app

I have been enjoying my playing from my desktop app for sometime, but now all of a sudden it has stopped working. Every time I try playing a song it gives me a blue error that says "The song is not available. If you have the file on your computer you...

Casual Listener

I have been enjoying my playing from my desktop app for sometime, but now all of a sudden it has stopped working. Every time I try playing a song it gives me a blue error that says "The song is not a...

MattSuda

Spotify Star

1001 Views

1 replies

0 likes

Windows
  • 1001 Views
  • 1 replies
  • 0 likes

Daily mix ignores my preferences.

I'm on Windows 10, Spotify 1.0.52.725.g43b26a8, not that either of those should make a difference, as I don't think the problem is with the desktop program. I don't know how Spotify decides which songs to show in my daily mix, but whatever the method...

Regular

I'm on Windows 10, Spotify 1.0.52.725.g43b26a8, not that either of those should make a difference, as I don't think the problem is with the desktop program.   I don't know how Spotify decides ...

FrederikA

Newbie

2466 Views

6 replies

12 likes

Windows
  • 2466 Views
  • 6 replies
  • 12 likes

Music Not playing. Skipping through songs. Says song not available and i ust import it.

I have opened up spotify this morning on my desktop, it is not playing any music when i click a playlist. When i click on a specific song it tells me that the song is not available and i can import it if its on my computer. have tried reinstalling sp...

Newbie

I have opened up spotify this morning on my desktop, it is not playing any music when i click a playlist. When i click on a specific song it tells me that the song is not available and i can import i...

249 Views

0 replies

0 likes

Windows
  • 249 Views
  • 0 replies
  • 0 likes

Windows app fails to display album art for some local files

I've seen this issue mentioned in a few threads, but I'd like to raise another flag for it since the problem has still not been fixed. I'm running Spotify 1.0.52.725.g943b26a8 on Windows 10 and I mostly use the Spotify catalog, but I have some local ...

Regular

I've seen this issue mentioned in a few threads, but I'd like to raise another flag for it since the problem has still not been fixed.   I'm running Spotify 1.0.52.725.g943b26a8 on Window...

kaiyoma

Regular

646 Views

6 replies

0 likes

Windows
  • 646 Views
  • 6 replies
  • 0 likes

Music sharing change

Music sharing seems to have been changed, and I can't seem to figure out how to share a song with someone I follow anymore. When I click share, all I see are a bunch of stupid social media logos.

Newbie

Music sharing seems to have been changed, and I can't seem to figure out how to share a song with someone I follow anymore. When I click share, all I see are a bunch of stupid social media logos.

unclesilas

Roadie

676 Views

3 replies

2 likes

Windows
  • 676 Views
  • 3 replies
  • 2 likes

New Website Update Is Terrible.

For some reason the new spotify website seems to have a lot lag and the songs are very choppy and seem to stop and go randomly. I know it's not my internet. But apart from that the new layout is visually unpleasing to me. I hope they change it back.

Newbie

For some reason the new spotify website seems to have a lot lag and the songs are very choppy and seem to stop and go randomly. I know it's not my internet. But apart from that the new layout is visu...

263 Views

0 replies

0 likes

Windows
  • 263 Views
  • 0 replies
  • 0 likes

Solved!! Sharing to Facebook

I seem to not be able to share to Facebook what I am playing. I used to be very easy: just click on Share in the "..." area and there it goes. Recenlty it seems Spotify has changed the interface and when you click on Share, up pops a social media pic...

Casual Listener

I seem to not be able to share to Facebook what I am playing. I used to be very easy: just click on Share in the "..." area and there it goes.  Recenlty it seems Spotify has changed the interfac...

MattSuda

Spotify Star

2242 Views

3 replies

0 likes

Windows
  • 2242 Views
  • 3 replies
  • 0 likes

Visit "Browse Tab" of another country

Spotify has a section called Browse. When I go to this section I have some custom playlists directed to my country (like top artists, pop music here, etc). How can I view this section directed to another country that is not mine? For example know mor...

Newbie

Spotify has a section called Browse. When I go to this section I have some custom playlists directed to my country (like top artists, pop music here, etc). How can I view this section directed to ano...

223 Views

0 replies

0 likes

Windows
  • 223 Views
  • 0 replies
  • 0 likes

Tracks not playing on app for Windows 10 laptop

I have just downloaded the Spotify app for my laptop. I use the app on my Iphone every day and I am a premium user. However when I try to play playlists on the app for my laptop no songs play and it skips every song in a loop. When I come to play a s...

Newbie

I have just downloaded the Spotify app for my laptop. I use the app on my Iphone every day and I am a premium user. However when I try to play playlists on the app for my laptop no songs pl...

301 Views

0 replies

0 likes

Windows
  • 301 Views
  • 0 replies
  • 0 likes

Sharing what I listen to on Facebook

So recently I noticed when I share a song to my Facebook timeline, It is only showing up when I view my timeline on the mobile app. If I am viewing my profile from my laptop, the post is not there. To make matters more confusing, when I look at my ac...

Newbie

So recently I noticed when I share a song to my Facebook timeline, It is only showing up when I view my timeline on the mobile app. If I am viewing my profile from my laptop, the post is not the...

314 Views

0 replies

0 likes

Windows
  • 314 Views
  • 0 replies
  • 0 likes

Spotify freezes on startup - Windows 10

Like the title suggests, anytime I launch it, the program freezes on start up and no matter how long I let it sit it won't work. I have toi keep closing it through task manager and re-opening it hoping it works. Haven't found a fix for this anywhere ...

Visitor

Like the title suggests, anytime I launch it, the program freezes on start up and no matter how long I let it sit it won't work. I have toi keep closing it through task manager and re-opening it hopi...

martas2017

Newbie

2641 Views

5 replies

1 likes

Windows
  • 2641 Views
  • 5 replies
  • 1 likes

Windows desktop player no longer shows connected devices. Spotify Connect icon greyed out.

The spotify connect icon on the bottom right of the Windows desktop Spotify player is greyed out, no longer showing connected and available devices. I typically stream to a Marantz Spotify enabled receiver and have verified that the Marantz can still...

Newbie

The spotify connect icon on the bottom right of the Windows desktop Spotify player is greyed out, no longer showing connected and available devices.  I typically stream to a Marantz Spotify enab...

cjenow

Newbie

465 Views

1 replies

0 likes

Windows
  • 465 Views
  • 1 replies
  • 0 likes

Sharing to facebook

Hi Why is it that I have to open the web player inorder to share my tune to facebook?

Casual Listener

Hi   Why is it that I have to open the web player inorder to share my tune to facebook?

MattSuda

Spotify Star

616 Views

4 replies

0 likes

Windows
  • 616 Views
  • 4 replies
  • 0 likes

Collaborative playlist sharing is broken

It seems that there has been an update to the sharing functionality, and now I am not able to share content directly to Spotify users - instead of that, a dozen of different social media platform sharing options are offered. This is fine for sharing,...

Casual Listener

It seems that there has been an update to the sharing functionality, and now I am not able to share content directly to Spotify users - instead of that, a dozen of different social media platform sha...

rednblu

Roadie

4903 Views

6 replies

3 likes

Windows
  • 4903 Views
  • 6 replies
  • 3 likes

Spotify player won't launch properly on Windows 10

Hi all. I jhave Windows 10 and recently my spotify player will not properly launch on ym computer. This started about 2 weeks ago. However the spotify player had been working fine before that. I have reinstalled spotify several times with no luck. I ...

Casual Listener

Hi all. I jhave Windows 10 and recently my spotify player will not properly launch on ym computer. This started about 2 weeks ago. However the spotify player had been working fine before that. I have...

dafanz

Casual Listener

2076 Views

3 replies

1 likes

  • 2076 Views
  • 3 replies
  • 1 likes

Can't remove a song in 'My Music' since 2014

Hi there, Tomorrow 3 years ago, I have added a song to my music. But tomorrow 3 years ago, I am also trying to remove it from My Music. This song just will not go away, I have tried everything. As you can see it is unchecked but it is still there. It...

Visitor

  Hi there,   Tomorrow 3 years ago, I have added a song to my music. But tomorrow 3 years ago, I am also trying to remove it from My Music. This song just will not go away, I have tried ...

labelscollected

Community Legend

474 Views

3 replies

0 likes

Windows
  • 474 Views
  • 3 replies
  • 0 likes

Desktop app to chromecast - How many years do you need?

After Chromecast support was requested back in 2013, it's still not fully functional. I know this fix has been requested since the support was introduced back in 2015, and still doesnt work.I know there are workarounds like the web player, starting i...

Casual Listener

After Chromecast support was requested back in 2013, it's still not fully functional.   I know this fix has been requested since the support was introduced back in 2015, and still doesnt work....

basu68

Newbie

555 Views

1 replies

4 likes

Windows
  • 555 Views
  • 1 replies
  • 4 likes

How to save a search queue

I searched for some music, clicked "play" on the first song from search results, selected "shuffle play"I listened for a while, I liked it. Now I want to play something else. But I have a queue I want to save and listen to it later. How can I do it?h...

Casual Listener

I searched for some music, clicked "play" on the first song from search results, selected "shuffle play" I listened for a while, I liked it. Now I want to play something else. But I have a q...

KorsarNik

Casual Listener

3795 Views

2 replies

0 likes

Windows
  • 3795 Views
  • 2 replies
  • 0 likes