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Desktop (Windows)

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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11942 Views

105 replies

47 likes

  • 11942 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1412 Views

15 replies

2 likes

Possible Bug
  • 1412 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

bluehallon

Casual Listener

3495 Views

39 replies

2 likes

  • 3495 Views
  • 39 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9007 Views

0 replies

4 likes

  • 9007 Views
  • 0 replies
  • 4 likes

About Section Glitchy!?

Hey guys, For some reason within the last week or so, when I click on the About tab for any artist, I can no longer see the cities with their most listeners, nor can I view the playlists they are featured on. I am on a desktop, using Windows. I have ...

Newbie

Hey guys,   For some reason within the last week or so, when I click on the About tab for any artist, I can no longer see the cities with their most listeners, nor can I view the playlists the...

user-removed

Not applicable

519 Views

2 replies

0 likes

Windows
  • 519 Views
  • 2 replies
  • 0 likes

Won't Uninstall

Okay, so I am not an idiot when it comes to computers but here goes. I am a Spotify premium user. On my Windows 7 64 bit computer I have set for spotify to NOT launch at start-up but the application blatantly ignores this and starts anyway. So, I the...

Casual Listener

Okay, so I am not an idiot when it comes to computers but here goes. I am a Spotify premium user. On my Windows 7 64 bit computer I have set for spotify to NOT launch at start-up but the application ...

Hubo

Community Legend

707 Views

3 replies

0 likes

Windows
  • 707 Views
  • 3 replies
  • 0 likes

Local files disappeared

Now this was really odd: I noticed at least two songs (i hope not more) suddenly missing from my playlist. Said songs are local files perfectly safe and playable in my music folder, but they were just gone and search did not list them in all results....

Roadie

Now this was really odd: I noticed at least two songs (i hope not more) suddenly missing from my playlist. Said songs are local files perfectly safe and playable in my music folder, but they were jus...

653 Views

0 replies

0 likes

Windows
  • 653 Views
  • 0 replies
  • 0 likes

How to see songs that were removed from spotify

There are a few songs on my playlists that got removed from spotify and I'm wondering if there was a way to see a list of the songs I added that no longer are on spotify. I did find a thread from 5 years ago (https://community.spotify.com/t5/Content-...

Regular

There are a few songs on my playlists that got removed from spotify and I'm wondering if there was a way to see a list of the songs I added that no longer are on spotify. I did find a thread from 5 y...

Thaliel

Roadie

39546 Views

1 replies

1 likes

Windows
  • 39546 Views
  • 1 replies
  • 1 likes

Appdata folder. Why Spotify WHY???

So I recently installed a program called Cryptoprevent to apply group policy objects to block certain executables in the %appdata% folder from running. I did this to prevent my PC from becoming infected by various types of malware, particularily, the...

Visitor

So I recently installed a program called Cryptoprevent to apply group policy objects to block certain executables in the %appdata% folder from running.   I did this to prevent my ...

atulsaini

Newbie

12553 Views

10 replies

11 likes

Windows
  • 12553 Views
  • 10 replies
  • 11 likes

Autoplaying similar songs does not work

Hi there,I have really strange problem. A few days ago spotify automatic instaled update on my laptop, since that, autoplaying has not worked, which is extremely annoying. None of my friends know what's wrong, so I hope someone here will help me.In o...

Newbie

Hi there, I have really strange problem. A few days ago spotify automatic instaled update on my laptop, since that, autoplaying has not worked, which is extremely annoying. None of my friends know w...

fransp

Casual Listener

627 Views

1 replies

0 likes

Windows
  • 627 Views
  • 1 replies
  • 0 likes

Solved!! why don't spotify playlists have song lengths anymore?

Playlists no longer show the song lengths. I hope it's not a new spotify "feature" because it's a very bad idea. Knowing how long a song is, can often be quite useful and it's quite elementary that songs are accompanied with durations. I don't see th...

Music Fan

Playlists no longer show the song lengths. I hope it's not a new spotify "feature" because it's a very bad idea. Knowing how long a song is, can often be quite useful and it's quite elementary t...

MorrisEigi

Music Fan

1311 Views

2 replies

2 likes

Windows
  • 1311 Views
  • 2 replies
  • 2 likes

Local Files disappearing?

Everytime I restart my PC/Boot it up, all my local files are missing from the 'Local Files' tab and removed from my playlist, is there a fix for it yet?

Newbie

Everytime I restart my PC/Boot it up, all my local files are missing from the 'Local Files' tab and removed from my playlist, is there a fix for it yet?

schuasda

Newbie

8936 Views

2 replies

7 likes

Windows
  • 8936 Views
  • 2 replies
  • 7 likes

No option to download music to laptop

I can download to my Iphone no problem (it couldn't be easier). I do not have the same option on my laytop - why? I have downloaded the spotify player but that does seem to have done anything.

Newbie

I can download to my Iphone no problem (it couldn't be easier). I do not have the same option on my laytop - why? I have downloaded the spotify player but that does seem to have done anything.

Sebasty

Community Legend

450 Views

1 replies

0 likes

Windows
  • 450 Views
  • 1 replies
  • 0 likes

[Bug][Windows] Podcast Ending will go start the one below it

When I am playing a podcast and the podcast ends, it always goes to the previous podcast regardless if if it played or not. Is there a way to make it so that the next in queue will automatically be the very next one? Instead of going to the previous ...

Visitor

When I am playing a podcast and the podcast ends, it always goes to the previous podcast regardless if if it played or not. Is there a way to make it so that the next in queue will automatically be t...

305 Views

0 replies

0 likes

Windows
  • 305 Views
  • 0 replies
  • 0 likes

"Auto play similar songs" doesn't work

Hi Using Spotify version 1.0.59.395 on windows 7.Even though the option in setting "Auto play similar songs when your music ends" is turn on, this doesn't work. It worked in the past and stopped. What can I do? Thanks

Music Fan

Hi   Using Spotify version 1.0.59.395 on windows 7. Even though the option in setting "Auto play similar songs when your music ends" is turn on, this doesn't work. It worked in the past and s...

851 Views

0 replies

4 likes

Windows
  • 851 Views
  • 0 replies
  • 4 likes

Spotify starts automatically even though the setting says it shoudn't. How do I stop the auto-start?

Hi, During the last week or so, every time I turn on my computer (Acer laptop) Spotify opens automatically to the screen. It didn't do that before, and when I checked my Spotify settings, it says "when I sign in to my computer, start Spotify automati...

Casual Listener

Hi,   During the last week or so, every time I turn on my computer (Acer laptop) Spotify opens automatically to the screen. It didn't do that before, and when I checked my Spotify settings, it...

412 Views

0 replies

2 likes

Windows
  • 412 Views
  • 0 replies
  • 2 likes

Solved!! Spotify Windows 10 App - Crashes when changing Local Files settings

I had to unininstall & reinstall the app last night due to it constantly trying to launch the migration exe file & failing. After reinstalling from the Windows Store, the app crashes if I try to change any of the sliders under "Local Files". If I try...

Casual Listener

I had to unininstall & reinstall the app last night due to it constantly trying to launch the migration exe file & failing.   After reinstalling from the Windows Store, the app crashes...

JDAMIEN75

Casual Listener

1593 Views

3 replies

0 likes

Windows
  • 1593 Views
  • 3 replies
  • 0 likes

playlist shows as "Loading..."

i have 2 playlists that show "Loading..." andthey are effectively dead. cannot be deleted. select it and nothing happens.zombies....same behavior both on windows and adroid apps.

Regular

i have 2 playlists that show "Loading..." and they are effectively dead.  cannot be deleted.  select it and nothing happens. zombies.... same behavior both on windows and adroid apps. &...

381 Views

0 replies

0 likes

Windows
  • 381 Views
  • 0 replies
  • 0 likes

Lake Street Drive - Bad Self Portraits - Distorted Sound

There is defintily something wrong with Lake Street Drive's Bad Self Portraits album. Multiple instances on different sound systems I've noticed bad distortion on the vocals. Listen to "Better Than". Please don't tell me it's my system, I have studio...

Casual Listener

There is defintily something wrong with Lake Street Drive's Bad Self Portraits album. Multiple instances on different sound systems I've noticed bad distortion on the vocals. Listen to "Better Than"....

robcar1972

Casual Listener

514 Views

1 replies

1 likes

Windows
  • 514 Views
  • 1 replies
  • 1 likes

black screen when opening spotify help!!!

i have uninstalled and re-installed and so far all i get is a black screen nothing else comes up. anyone having this problem??? help!!!

Newbie

i have uninstalled and re-installed and so far all i get is a black screen nothing else comes up. anyone having this problem??? help!!!

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes

Solved!! Spotify crashes when downloading file from browser

Here's an interesting one. Running Spotify on Windows 10. Whenever I click a link to download a file in my browser (at least in Chrome and Firefox) Spotify crashes. No error message, nothing, just gone.

Casual Listener

Here's an interesting one. Running Spotify on Windows 10.   Whenever I click a link to download a file in my browser (at least in Chrome and Firefox) Spotify crashes. No error message, nothing...

Rayz

Casual Listener

907 Views

3 replies

2 likes

Windows
  • 907 Views
  • 3 replies
  • 2 likes

Spotify not responding to media keys unless window is active

Two days ago Spotify stopped responding to all media key input unless the window is active. I have made no hardware or software changes, I have tried restarting the computer, I have tried logging out and back in, and I have tried doing a clean instal...

Casual Listener

Two days ago Spotify stopped responding to all media key input unless the window is active.   I have made no hardware or software changes, I have tried restarting the computer, I have tried lo...

Caples

Casual Listener

656 Views

3 replies

0 likes

  • 656 Views
  • 3 replies
  • 0 likes

Solved!! Suggestions for Spotify

I think there should be a thread where the community of Spotify can suggest ways to improve the Service so hopefully moderators will have a singular thread to read sort of like a suggestion box. I think that spotify for PC should be able to -Delete r...

Casual Listener

I think there should be a thread where the community of Spotify can suggest ways to improve the Service so hopefully moderators will have a singular thread to read sort of like a suggestion box. I th...

Vuduchilie3

Newbie

6873 Views

14 replies

1 likes

Windows
  • 6873 Views
  • 14 replies
  • 1 likes

Windows app 1.0.59.395.ge6ca9946 Crashes

I'm using the downloaded Windows app version 1.0.59.395.ge6ca9946 and I've recently come across a problem when using the app. If I try to save a file (not music, something like a Word doc) the app crashes as soon as the File Explorer opens. I've trie...

Casual Listener

I'm using the downloaded Windows app version 1.0.59.395.ge6ca9946 and I've recently come across a problem when using the app. If I try to save a file (not music, something like a Word doc) the a...

524 Views

0 replies

0 likes

Windows
  • 524 Views
  • 0 replies
  • 0 likes