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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1342 Views

0 replies

2 likes

  • 1342 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

144462 Views

83 replies

27 likes

  • 144462 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

129298 Views

294 replies

22 likes

  • 129298 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10872 Views

1 replies

6 likes

  • 10872 Views
  • 1 replies
  • 6 likes

Hiccup/Stutter Fix for Windows 10?

My PC build and internet specs are far above whatever Spotify needs for a Premium user. My OS build is Windows 10 Pro Version 1607 Build 14393.969. Getting a stutter/interrupt on all songs during playback every 5 seconds or so. Downloaded or not. Con...

Casual Listener

My PC build and internet specs are far above whatever Spotify needs for a Premium user.   My OS build is Windows 10 Pro Version 1607 Build 14393.969.   Getting a stutter/interrupt on al...

noalkeke

Newbie

1421 Views

1 replies

4 likes

Windows
  • 1421 Views
  • 1 replies
  • 4 likes

Solved!!Superuser Contribution Spotify automatically switch playback to phone sometimes

Hi, I face rather odd issue, and its happening since today, maybe it's some last update.Basically, without any relation to what I play on spotify, it seems to sometimes, after for example 10 minutes, or a hour, randomly, switch to phone and really pl...

Music Fan

Hi,   I face rather odd issue, and its happening since today, maybe it's some last update. Basically, without any relation to what I play on spotify, it seems to sometimes, after for example ...

Yordan

Moderator

9946 Views

13 replies

2 likes

Windows
  • 9946 Views
  • 13 replies
  • 2 likes

Solved!! When I shuffle a playlist, it wont get shuffled.

When I choose a playlist in my library and press play, it play all the songs in order. When I press shuffle, every song still gets played in order. When i've choosen a song to begin with and then skip it with shuffle on it starts from the begining bu...

Casual Listener

When I choose a playlist in my library and press play, it play all the songs in order. When I press shuffle, every song still gets played in order. When i've choosen a song to begin with and then ski...

Extronia

Regular

397 Views

1 replies

0 likes

Windows
  • 397 Views
  • 1 replies
  • 0 likes

Solved!! Shuffle not working at all

Hello there!When I try to shuffle a playlist (any playlist) on the Spotify Desktop client (Windows 7, Version 1.0.52.725.g943b26a8) it plays in the exact order of the original playlist, no matter if shuffle is enabled or not. Also this happens with t...

Casual Listener

Hello there! When I try to shuffle a playlist (any playlist) on the Spotify Desktop client (Windows 7, Version 1.0.52.725.g943b26a8) it plays in the exact order of the original playlist, no mat...

fritz_f

Casual Listener

779 Views

2 replies

2 likes

Windows
  • 779 Views
  • 2 replies
  • 2 likes

Solved!! Playlists not shuffling

Shuffle function isn't working on my playlists, no matter when I turn it off and then on again, close spotify and reboot I get the same result. Happens as well on my iPhone 6. Any ideas or is it a bug?

Casual Listener

Shuffle function isn't working on my playlists, no matter when I turn it off and then on again, close spotify and reboot I get the same result. Happens as well on my iPhone 6. Any ideas or is it a bu...

Nomis1

Newbie

2563 Views

9 replies

4 likes

Windows
  • 2563 Views
  • 9 replies
  • 4 likes

Superuser Contribution [Windows 10] Spotify rapidly pauses and unpauses

My Spotify on my laptop will not stop glitching out. If I play any song, it'll rapidly unpause and pause again like I'm holding down the spacebar, making most music I listen to downright choppy or unbearable. I also have uninstalled and reinstalled i...

Newbie

My Spotify on my laptop will not stop glitching out. If I play any song, it'll rapidly unpause and pause again like I'm holding down the spacebar, making most music I listen to downright choppy or un...

Maria_B

Moderator

959 Views

1 replies

0 likes

Windows
  • 959 Views
  • 1 replies
  • 0 likes

Spotify lets me log in for a few seconds the logs me out and says incorrect password

https://i.gyazo.com/c160f3cba7ba1e7b0439941fc0ff4828.mp4 here is a gif of the event. Nothing seems to be working, any ideas what is happening here? I was randomly logged out and havent been able to get back in since

Newbie

https://i.gyazo.com/c160f3cba7ba1e7b0439941fc0ff4828.mp4 here is a gif of the event. Nothing seems to be working, any ideas what is happening here? I was randomly logged out and havent been able to g...

MattSuda

Spotify Star

735 Views

1 replies

0 likes

Windows
  • 735 Views
  • 1 replies
  • 0 likes

getting error code 408

hi i am live in iran and love to use spotify but when i was trying to connect spotify getting error code 408that means my country whitch i choose in spotify accounts doesnt match with my ipwell i went to the account and searching for iran there isnt ...

Newbie

hi i am live in iran and love to use spotify  but when i was trying to connect spotify getting error code 408 that means my country whitch i choose in spotify accounts doesnt match with my ip ...

395 Views

0 replies

1 likes

Windows
  • 395 Views
  • 0 replies
  • 1 likes

Solved!! Can't share

I was until now able to share an idividual song to facebook by right clicking on the song which opened a box from which I selected facebook and it was shared, wonderful. Now when I right click the song It opens up a box that says share link to clipbo...

Regular

 I was until now able to share an idividual song to facebook by right clicking on the song which opened a box from which I selected facebook and it was shared, wonderful. Now when I right click ...

MattSuda

Spotify Star

17883 Views

12 replies

0 likes

Windows
  • 17883 Views
  • 12 replies
  • 0 likes

Superuser Contribution Constant crashing - I have Spotify Premium everytime I open it it crashes immediately

Using Windows 7 on PC. For months this has been happening, usually immediately the programme opens and always within minutes. I've uninstalled and reinstalled - no difference. Does Spotify not provide any customer service - I'm paying £10 a month for...

Newbie

Using Windows 7 on PC.    For months this has been happening, usually immediately the programme opens and always within minutes.  I've uninstalled and reinstalled - no difference....

Maria_B

Moderator

789 Views

1 replies

0 likes

Windows
  • 789 Views
  • 1 replies
  • 0 likes

Does not play new song if song is removed after start

Basically:Start/restart Spotify. It has song A selected from last playlist (top song in my case). I listen to A and decide to remove it. B is now top song on it's place. A is still playing. I try to play B instead but pressing play/stop only affects ...

Casual Listener

Basically: Start/restart Spotify. It has song A selected from last playlist (top song in my case). I listen to A and decide to remove it. B is now top song on it's place. A is still playing. I try t...

kushzei

Casual Listener

417 Views

1 replies

0 likes

Windows
  • 417 Views
  • 1 replies
  • 0 likes

Selected music interrupted constantly by deplorable Vietnamese (?) pop music

I use Spotify on my PC. I have been having this issue for about a month. At seemingly random intervals the music on my queue will stop and music that I have never heard of will begin playing. I have to close out of Spotify and begin again. Sometimes ...

Casual Listener

I use Spotify on my PC. I have been having this issue for about a month. At seemingly random intervals the music on my queue will stop and music that I have never heard of will begin playing. I have ...

239 Views

0 replies

0 likes

Windows
  • 239 Views
  • 0 replies
  • 0 likes

Chromecast audio - can not control the volume from windows app

Hello I am having problem with controlling the volume when connected from my laptops windows app to chromecast audio. Its just greyed out. I can control the volume without problems when casting from my phone. But why not from my laptop?

Casual Listener

Hello I am having problem with controlling the volume when connected from my laptops windows app to chromecast audio. Its just greyed out.  I can control the volume without problems when castin...

kroppkakor

Newbie

5947 Views

9 replies

31 likes

Windows
  • 5947 Views
  • 9 replies
  • 31 likes

Particular playlist hardly shuffles

Hey, I have a playlist that is almost 50/50 'Five Finger Death Punch' and 'Lamb of God' (I'm not after judgement about my music choices). Ive noticed that when I shuffle this playlist the shuffle is ALL FFDP songs (in a seemingly random order) and th...

Newbie

Hey,    I have a playlist that is almost 50/50 'Five Finger Death Punch' and 'Lamb of God' (I'm not after judgement about my music choices). Ive noticed that when I shuffle this playlist ...

wickod124

Newbie

276 Views

1 replies

0 likes

Windows
  • 276 Views
  • 1 replies
  • 0 likes

Connection lost to Spotify ... song ends

I keep having the error message: Unable to play 'xxx' - the connection to Spotify was lost. Of course restaring the router or the PC is not helping. This doesn't seem to be a unique problem - why doesnt Spotify have a topic that REALLY deals with the...

Casual Listener

I keep having the error message: Unable to play 'xxx' - the connection to Spotify was lost. Of course restaring the router or the PC is not helping. This doesn't seem to be a unique problem - why doe...

Hubo

Community Legend

492 Views

3 replies

0 likes

Windows
  • 492 Views
  • 3 replies
  • 0 likes

laptop help

i im trying to figure out why i cant download to my laptop for offline listening,,but i can on my phone,,,,help

Casual Listener

i im trying to figure out why i cant download to my laptop for offline listening,,but i can on my phone,,,,help

labelscollected

Community Legend

363 Views

3 replies

0 likes

Windows
  • 363 Views
  • 3 replies
  • 0 likes

Spotify can't play first song in saved songs, it pauses playback instead

So, this issue is simple. I can't select first song in "saved songs". Spotify, instead of starting to play first song, pauses playback. I can select with "play" button all songs but first one.

Casual Listener

So, this issue is simple. I can't select first song in "saved songs". Spotify, instead of starting to play first song, pauses playback. I can select with "play" button all songs but first one.

Derfmerfall

Newbie

302 Views

1 replies

0 likes

Windows
  • 302 Views
  • 1 replies
  • 0 likes

Spotify STILL slow

Spotify team. Your desktop app SUCKS. I've read possibly all of the posts in the forms about why is it so slow and how to make it better, but they do not work, and if they do, then only for a short time. And it is not my laptop's fault, I have a very...

Newbie

Spotify team. Your desktop app SUCKS. I've read possibly all of the posts in the forms about why is it so slow and how to make it better, but they do not work, and if they do, then only for a short t...

447 Views

0 replies

6 likes

Windows
  • 447 Views
  • 0 replies
  • 6 likes

Sharing music

Sharing a song (with the SpoFi app) on twitter has changed. I only see a link (to the song) and #nowplaying. Before you could also see the artist and name of song. Please fix this

Newbie

Sharing a song (with the SpoFi app) on twitter has changed.   I only see a link (to the song) and #nowplaying. Before you could also see the artist and name of song. Please fix this 🙂

277 Views

0 replies

1 likes

Windows
  • 277 Views
  • 0 replies
  • 1 likes

Volume Fluctuates while facebook scrolling

I have spotify playing (premium) most times I'm online and while I am scrolling through Facebook the volume of the music I am listening to will drop drastically sporadically. I can find no setting that controls this. Anyone else having this issue or ...

Newbie

I have spotify playing (premium) most times I'm online and while I am scrolling through Facebook the volume of the music I am listening to will drop drastically sporadically. I can find no setting th...

249 Views

0 replies

0 likes

Windows
  • 249 Views
  • 0 replies
  • 0 likes