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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83136 Views

40 replies

68 likes

  • 83136 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

788761 Views

503 replies

64 likes

  • 788761 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

22016 Views

22 replies

6 likes

  • 22016 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2993 Views

0 replies

4 likes

  • 2993 Views
  • 0 replies
  • 4 likes

Playlists

Hello, I have a big problem:I wanted to install Spotify on my pc (windows), but after signing in it didn 't load my playlists and songs...I found a guide, and it told me to redownload Spotify on my mobile device(Samsung),but when I signed in again, t...

Casual Listener

Hello, I have a big problem: I wanted to install Spotify on my pc (windows), but after signing in it didn 't load my playlists and songs... I found a guide, and it told me to redownload Spotif...

366 Views

0 replies

1 likes

Windows
  • 366 Views
  • 0 replies
  • 1 likes

Song don't play when I click them

Spotify username: LikeilinYour device: PCYour device's operating system: Windows 10The Spotify version installed: The latest as of 7/8/17. Uninstalled/reinstalled twice. Then tried installing an earlier version of 1.7 (per a related thread). Premium ...

Casual Listener

Spotify username: Likeilin Your device: PC Your device's operating system: Windows 10 The Spotify version installed:  The latest as of 7/8/17.  Uninstalled/reinstalled twice.  Then ...

417 Views

0 replies

0 likes

Windows
  • 417 Views
  • 0 replies
  • 0 likes

download of local files

hi, so, i alway did m synchronizations on my PC, and i would always work well. But now that i got a notebook they appear my phone but the files don't start to download. I've tried disabling the firewall, re-installing the spotify app in my desktop bu...

Newbie

hi, so, i alway did m synchronizations on my PC, and i would always work well. But now that i got a notebook they appear my phone but the files don't start to download. I've tried disabling&nbsp...

Uratelo

Gig Goer

381 Views

1 replies

0 likes

Windows
  • 381 Views
  • 1 replies
  • 0 likes

Spotify will not stop opening automaticaly - Win 7

This malware-like behavior started a few days ago. Spotify has decided it will automatically open each time Windows 7 (64bit) boots up. Yes, I've gone into Advanced Settings and turned off auto-open (it was never turned on). Yes, I've completely unin...

Music Fan

This malware-like behavior started a few days ago.  Spotify has decided it will automatically open each time Windows 7 (64bit) boots up.   Yes, I've gone into Advanced Settings and turned...

shokosamurai

Regular

773 Views

3 replies

2 likes

Windows
  • 773 Views
  • 3 replies
  • 2 likes

only downloading the song i listen to

hello is it possible to make spotify to download the songs i listen to as they are being streamed?I do not wish it to download all the song at once just the song i listen to at that time. They have this function on mobile and i wonder if they got it ...

Newbie

hello is it possible to make spotify to download the songs i listen to as they are being streamed? I do not wish it to download all the song at once just the song i listen to at that time.  Th...

347 Views

0 replies

0 likes

Windows
  • 347 Views
  • 0 replies
  • 0 likes

What happened to the Playlist Info tab on the Desktop Client

What happened to the details on the information tab of an artist on the desktop player app? Like "Discovered In these playlists" etc.?Why did you remove it?

Roadie

What happened to the details on the information tab of an artist on the desktop player app? Like "Discovered In these playlists" etc.? Why did you remove it?

Hubo

Community Legend

598 Views

1 replies

0 likes

Windows
  • 598 Views
  • 1 replies
  • 0 likes

spotify desktop app vs sophos utm9 proxy

Hello community,I have a working Sophos UTM9 proxy. THe clients get the proxy configuration via gpo and authenticate against the proxy with SSO. That's work fine. Except spotify dekstop app. It cannot connect using Auto detect settings (which means u...

Roadie

Hello community, I have a working Sophos UTM9 proxy. THe clients get the proxy configuration via gpo and authenticate against the proxy with SSO. That's work fine. Except spotify dekstop app. It can...

waces

Roadie

1371 Views

1 replies

0 likes

Windows
  • 1371 Views
  • 1 replies
  • 0 likes

Recently released song is stamped as released in 2013

A song that I know(!) is just released (as of 7th July 2017) is stamped as released in 2013. The song I am talking about is Cash Cash, Conor Maynard - All My Love (https://open.spotify.com/album/3c34znQ8KmjMluK6X4FVsV). They also just released it on ...

Newbie

A song that I know(!) is just released (as of 7th July 2017) is stamped as released in 2013. The song I am talking about is Cash Cash, Conor Maynard - All My Love (https://open.spotify.com/album/3c34...

360 Views

0 replies

0 likes

Windows
  • 360 Views
  • 0 replies
  • 0 likes

Solved!! I follow 124 artists, but 20 of them do not show in the list of followed artists

This is an issue on both the Spotify Web Player and Windows program. I currently follow 124 artists, but the artist tab in the web and desktop player both show only 104 artists. When I check for the artists not listed, it shows I still follow them. I...

Casual Listener

This is an issue on both the Spotify Web Player and Windows program. I currently follow 124 artists, but the artist tab in the web and desktop player both show only 104 artists. When I check for the ...

DushyantDesai

Casual Listener

4177 Views

9 replies

0 likes

Windows
  • 4177 Views
  • 9 replies
  • 0 likes

Where people listen - won't load

Hi,When I click on "about" on an artist page, it will load the header and the bio, but the part below ('where people listen', and the 'discovered on' part) don't show up. Cleared the cache, didn't solve the problem.Set the rights for the Spotify fold...

Newbie

 Hi, When I click on "about" on an artist page, it will load the header and the bio, but the part below ('where people listen', and the 'discovered on' part) don't show up.   Cleared the...

Fedeberria

Newbie

945 Views

2 replies

3 likes

Windows
  • 945 Views
  • 2 replies
  • 3 likes

Top Tracks in Metal not updated in 4 months

I'm a metal head and I appreciate a lot of the playlists Spotify has to offer. The one thing that is really bothering me is why Top Tracks in Metal hasn't been updated by Spotify since 3-24-17. I left SiriusXM after being a subscriber for 10 years. T...

Newbie

I'm a metal head and I appreciate a lot of the playlists Spotify has to offer. The one thing that is really bothering me is why Top Tracks in Metal hasn't been updated by Spotify since 3-24-17. I lef...

353 Views

0 replies

0 likes

Windows
  • 353 Views
  • 0 replies
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Desktop client crashing Windows after being open sometime

Have had this problem for sametime, started soon after updated my system to Creator update of Windows... I can crash my workstation simply starting Spotify desktop client and after sometime system is unresponsive... Have to reboot computer after that...

Casual Listener

Have had this problem for sametime, started soon after updated my system to Creator update of Windows... I can crash my workstation simply starting Spotify desktop client and after sometime system is...

416 Views

0 replies

0 likes

Windows
  • 416 Views
  • 0 replies
  • 0 likes

Spotify Changes the Name, Album and Artist on some Local Files

I have noticed that spotify doesn't have all of the music from some artists, which I get, but then for some it doesn't even have all the songs from certain albums(songs that are in the standard album not the deluxe version) which is dissapointing, bu...

Casual Listener

I have noticed that spotify doesn't have all of the music from some artists, which I get, but then for some it doesn't even have all the songs from certain albums(songs that are in the standard album...

458 Views

0 replies

2 likes

Windows
  • 458 Views
  • 0 replies
  • 2 likes

Spotify forces to start at boot -malware

Today I started my pc and Spotify started itself without me ever enabling this option or giving Spotify permission to do so. This is outright malicious behaviour and I would like to know why Spotify is suddenly creating startup services without even ...

Newbie

Today I started my pc and Spotify started itself without me ever enabling this option or giving Spotify permission to do so. This is outright malicious behaviour and I would like to know why Spotify ...

487 Views

0 replies

1 likes

Windows
  • 487 Views
  • 0 replies
  • 1 likes

Solved!! Spotify Desktop Player

Spotify automatically starts when loggin into computer even though in player settings it's set to DO NOT start automatically when logging in. Only way to disable Spotify auto-start is to disable it in startup task menu in Windows. This bug appeared w...

Regular

Spotify automatically starts when loggin into computer even though in player settings it's set to DO NOT start automatically when logging in.  Only way to disable Spotify auto-sta...

KalliBuzz

Newbie

1356 Views

2 replies

0 likes

Windows
  • 1356 Views
  • 2 replies
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Import local files

I want to import my local music files from computer desktop to my playlist in Spotify. Many songs are grey in the list, so I can't play them on my amplifier downstairs. In "Files" I have no possibility to import files from Harddisk, only from Itunes ...

Casual Listener

  I want to import my local music files from computer desktop to my playlist in Spotify. Many songs are grey in the list, so I can't play them on my amplifier downstairs.  In "Files" I ...

323 Views

0 replies

0 likes

Windows
  • 323 Views
  • 0 replies
  • 0 likes

Local Files aren't shown

I'm sorry but i need to post it a third time because nobody either likes to answer or nobody can answer and it seems like spotify is unaware off the problem some people have. Since 4-5 month now spotify only shows 2 songs in my local files when i hav...

Casual Listener

I'm sorry but i need to post it a third time because nobody either likes to answer or nobody can answer and it seems like spotify is unaware off the problem some people have.   Since 4-5 month...

534 Views

0 replies

0 likes

Windows
  • 534 Views
  • 0 replies
  • 0 likes

Removing Unwanted Artists/Albums in the Discover Tab Recommendations

Whenever I open Spotify I usually go to "Browse" then I will choose the "Discover" tab and that gives me all the recommendations of different artists and albums I might like. In with all these recommendations are usually several/many artists/albums I...

Visitor

Whenever I open Spotify I usually go to "Browse" then I will choose the "Discover" tab and that gives me all the recommendations of different artists and albums I might like. In with all these recomm...

user-removed

Not applicable

486 Views

2 replies

0 likes

Windows
  • 486 Views
  • 2 replies
  • 0 likes

Song Skips/Glitches

Hello, I've been trying to listen to a couple of the albums by Streetlight Manifesto.For a few tracks (Watch It Crash, Somewhere In the Between, We Are the Few, and A Better Place, a Better Time), the first 10 seconds of the song plays as normal.Afte...

Regular

Hello,  I've been trying to listen to a couple of the albums by Streetlight Manifesto. For a few tracks (Watch It Crash, Somewhere In the Between, We Are the Few, and A Better Place, a Better ...

Jacob

Community Legend

2355 Views

8 replies

1 likes

Windows
  • 2355 Views
  • 8 replies
  • 1 likes