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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 136222 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 136222 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 52623 Views
  • 0 replies
  • 33 likes
  • Windows
  • 52623 Views
  • 0 replies
  • 33 likes

Windows and Linux dualboot

Hi there! I have a question. I couldn't find any answer for this online. So.. I've been using spotify on windows and a downloaded some playlists (avaible offline). Then I installed Linux and Spotify won't open those playlists offline. I know where my...

  • Newbie
  • Hi there! I have a question. I couldn't find any answer for this online. So.. I've been using spotify on windows and a downloaded some playlists (avaible offline). Then I installed Linux and Spot...
  • Peter__
  • Community Legend
  • 409 Views
  • 1 replies
  • 0 likes
  • Linux
    Windows
  • 409 Views
  • 1 replies
  • 0 likes

Can I change Spotify's Black Skin Can not see text???

Hi, I am a newbe, I really like Spotify. But even on a 15'' desktop I have a VERY hardtime seeing the text. I can not figure out how to change the settings. Can they be changed? Currently the font is white on a black back ground. I have found questio...

  • Newbie
  • Hi, I am a newbe, I  really like  Spotify.  But even on a 15'' desktop I have a VERY hardtime seeing the text. I can not figure out how to change the settings. Can they be changed?...
  • Peter__
  • Community Legend
  • 244 Views
  • 1 replies
  • 0 likes
  • Windows
  • 244 Views
  • 1 replies
  • 0 likes

Question about liking a song in my radio

So i have a radio in my Spotify i have english playlist and chinese playlist i created 2 play lists 1 for english and 1 for chinese and i want the radio i use for chinese songs in my chinese playlist When i like a song in my chinese radio i want them...

  • Newbie
  • So i have a radio in my Spotify i have english playlist and chinese playlist   i created 2 play lists 1 for english and 1 for chinese and i want the radio i use for chinese songs in my chine...
  • Peter__
  • Community Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • Windows
  • 174 Views
  • 1 replies
  • 0 likes

Spoty doesn't work on computer after 1 week of shut down

So basically I shut down my computer since I was going to Mallorca, just got home today and started to run my computer again is a new computer for about 2500€. Spoty starts working as fast as the computer runs, but now when I got home it didn't start...

  • Casual Listener
  • So basically I shut down my computer since I was going to Mallorca, just got home today and started to run my computer again is a new computer for about 2500€.   Spoty starts working as fast...
  • SuperWisdom
  • Community Legend
  • 225 Views
  • 3 replies
  • 0 likes
  • Windows
  • 225 Views
  • 3 replies
  • 0 likes

Solved!! 2 minuite ad? Spinin records ad

Hi, ive been using spotify for around a year now I use it to listen to music while playing games, it gets really annoying. The ad is for something like spinin record i dont know i dont like that kind of music, but the ad says its usual crap and then ...

  • Newbie
  • Hi, ive been using spotify for around a year now I use it to listen  to music while playing games, it gets really annoying. The ad is for something like spinin record i dont know i dont like t...
  • Peter__
  • Community Legend
  • 236 Views
  • 1 replies
  • 0 likes
  • Windows
  • 236 Views
  • 1 replies
  • 0 likes

Empty playlist and loading playlist errors

Hello everybody, Since a couple of days I can't manage playlist correctly. I want to import an iTunes playlist (not smart, but normal playlist) in Spotify. Firstly, I've tried to import with the File>Import Playlist>iTunes mode but, if on the Windows...

  • Newbie
  • Hello everybody, Since a couple of days I can't manage playlist correctly. I want to import an iTunes playlist (not smart, but normal playlist) in Spotify. Firstly, I've tried to import with th...
  • Peter__
  • Community Legend
  • 333 Views
  • 1 replies
  • 0 likes
  • Windows
  • 333 Views
  • 1 replies
  • 0 likes

friends profile pictures not showing

hello, suddenly my friends profile pics doesn´t showing up. both "friendlist" and "listen activity". but i can see what they listen to and also there names ( how you can see in the screenshot) so far i have disconnect my facebook account and also del...

sp.jpg
  • Casual Listener
  • hello,   suddenly my friends profile pics doesn´t showing up. both "friendlist" and "listen activity".    but i can see what they listen to and also there names ( how you can s...
  • Peter__
  • Community Legend
  • 670 Views
  • 1 replies
  • 0 likes
  • Windows
  • 670 Views
  • 1 replies
  • 0 likes

See which tags a track/playlist/radio has

I keep having trouble creating the perfect radio station based on a playlist. Possibly because my playlists sometimIs this possible?es really can not be represented by a set of genres but rather a set of genres with exceptions. I would like to create...

  • Casual Listener
  • I keep having trouble creating the perfect radio station based on a playlist. Possibly because my playlists sometimIs this possible?es really can not be represented by a set of genres but rather a se...
  • Peter__
  • Community Legend
  • 865 Views
  • 1 replies
  • 0 likes
  • Windows
  • 865 Views
  • 1 replies
  • 0 likes

Solved!! Bug: Join Me Ad locks up Spotify Player

The advertisement for "Join Me" flips on and Spotify shows the advertisement but it doesn't end. The only way to get to the next song is to exit and launch spotify again. I actually had it sit for 30 minutes with nothing happening to see if it was an...

  • Newbie
  • The advertisement for "Join Me" flips on and Spotify shows the advertisement but it doesn't end.  The only way to get to the next song is to exit and launch spotify again.  I actually ...
  • Peter__
  • Community Legend
  • 1262 Views
  • 1 replies
  • 0 likes
  • Windows
  • 1262 Views
  • 1 replies
  • 0 likes

Can't play the current track

I get this message when I try to play any of the songs from an album I have recently downloaded, this album is not available on Spotify and I'm only trying to use Spotify as a media player. So far I have tried: logging out, exiting the player and the...

  • Newbie
  • I get this message when I try to play any of the songs from an album I have recently downloaded, this album is not available on Spotify and I'm only trying to use Spotify as a media player. So far I ...
  • Peter__
  • Community Legend
  • 144 Views
  • 1 replies
  • 0 likes
  • Windows
  • 144 Views
  • 1 replies
  • 0 likes

why can't edit song id3 tags by person ?

many chinese song ,can't show his chinese name , just display id tags by transliteration string , it s very strange !!!!!!! ah ah ah

  • Newbie
  • many chinese song ,can't show his chinese name , just display id tags by t ransliteration string  ,   it s very strange !!!!!!! ah ah ah   
  • SuperWisdom
  • Community Legend
  • 522 Views
  • 1 replies
  • 0 likes
  • Windows
  • 522 Views
  • 1 replies
  • 0 likes

Do you have same problem (no playlists)

Hello, yesterday all of sudden all my playlists disappeared and instead of them I got 2 playlists with country and royal music. I`m wondering is this some kind of bug or just someone hacked my Spotify account? PS Albums in My Music are left untouched

2014-09-06_12-01-12.png
  • Gig Goer
  • Hello, yesterday all of sudden all my playlists disappeared and instead of them I got 2 playlists with country and royal music. I`m wondering is this some kind of bug or just someone hacked my Spotif...
  • SuperWisdom
  • Community Legend
  • 228 Views
  • 1 replies
  • 0 likes
  • Windows
  • 228 Views
  • 1 replies
  • 0 likes

Solved!! Copying songs

Can i to copy cached songs to hear in others devices in MP3 format? Thank u

  • Casual Listener
  • Can i to copy cached songs to hear in others devices in MP3 format?   Thank u
  • kbrooksc
  • Community Legend
  • 355 Views
  • 3 replies
  • 0 likes
  • Windows
  • 355 Views
  • 3 replies
  • 0 likes

Windows Desktop client failed to update playlist

I tried to contact Spotify support first. And they reply me with some options, I tried them all, and none of them works. I reply them again. Seriously, no reply in 48hours! This is how Spotify treat your customers? My Windows 7 desktop client can't u...

  • Visitor
  • I tried to contact Spotify support first. And they reply me with some options, I tried them all, and none of them works. I reply them again. Seriously, no reply in 48hours! This is how Spotify t...
  • user-removed
  • Not applicable
  • 277 Views
  • 3 replies
  • 0 likes
  • Windows
  • 277 Views
  • 3 replies
  • 0 likes

spotify premium

I upgraded to premium AND I went to go download a playlist for offline use and it still says I need to upgrade even though I did. I select the upgrade button AMD it takes me to a receipt saying I upgraded

  • Newbie
  • I upgraded to premium AND I went to go download a playlist for offline use and it still says I need to upgrade even though I did. I select the upgrade button AMD it takes me to a receipt saying I upg...
  • xHarukito
  • Regular
  • 158 Views
  • 1 replies
  • 0 likes
  • Windows
  • 158 Views
  • 1 replies
  • 0 likes

Music Totals Discrepancy, Please Help!

All, I have a discrepency between the total songs my music playlist says it contains and how many songs are actually on the playlist. Any ideas on what could be causing this? Yesterday the playlist said I had 196 but I only had 193. Today its down to...

  • Newbie
  • All,   I have a discrepency between the total songs my music playlist says it contains and how many songs are actually on the playlist. Any ideas on what could be causing this? Yesterda...
  • user-removed
  • Not applicable
  • 154 Views
  • 1 replies
  • 0 likes
  • Windows
  • 154 Views
  • 1 replies
  • 0 likes

Not opening at all

So I have a Macbook Pro with 10.9.2, and usually I don't close my spotify unless I turn my computer off. When my browse wouldn't work, I tried to shut it down and turn it back on to see if it would work then. When I tried to open it, it would make th...

  • Newbie
  • So I have a Macbook Pro with 10.9.2, and usually I don't close my spotify unless I turn my computer off. When my browse wouldn't work, I tried to shut it down and turn it back on to see if it would w...
  • jandrew
  • Newbie
  • 171 Views
  • 1 replies
  • 0 likes
  • Windows
  • 171 Views
  • 1 replies
  • 0 likes

Spotify has stopped working.Windows error. If I start it, deinstall or reinstall it.

So today my Spotify broke, and every time I booted my PC Windows said 'Spotify has stopped working'. So I tried reinstalling, but that didnt help. After the download it shows the exact same message and it's gone. Deinstalling with the control panel r...

  • Regular
  • So today my Spotify broke, and every time I booted my PC Windows said 'Spotify has stopped working'. So I tried reinstalling, but that didnt help. After the download it shows the exact same message a...
  • kbrooksc
  • Community Legend
  • 2732 Views
  • 7 replies
  • 0 likes
  • Windows
  • 2732 Views
  • 7 replies
  • 0 likes

Starred playlist won't update

I wanted to clean up my Starred playlist. I attempted to delete all the songs off of it in the Windows desktop client, but the changes wouldn't take. Finally after deleting the tracks a bunch of times the list now shows up as empty on the desktop cli...

  • Gig Goer
  • I wanted to clean up my Starred playlist. I attempted to delete all the songs off of it in the Windows desktop client, but the changes wouldn't take. Finally after deleting the tracks a bunch of time...
  • olken2000
  • Gig Goer
  • 417 Views
  • 1 replies
  • 0 likes
  • Windows
  • 417 Views
  • 1 replies
  • 0 likes

Can't Play Music

Since the last two updates on spotify, it says I can't this music that I have downloaded on my computer. There is nothing wrong with the tracks (check by playing tracks on windows media player). I have about 12 playlists that can't be played. I am on...

  • Music Fan
  • Since the last two updates on spotify, it says I can't this music that I have downloaded on my computer. There is nothing wrong with the tracks (check by playing tracks on windows media player). I ha...
  • Peplau
  • Casual Listener
  • 1125 Views
  • 6 replies
  • 0 likes
  • Windows
  • 1125 Views
  • 6 replies
  • 0 likes