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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2050 Views

0 replies

2 likes

  • 2050 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150369 Views

83 replies

27 likes

  • 150369 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138320 Views

294 replies

22 likes

  • 138320 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11276 Views

1 replies

6 likes

  • 11276 Views
  • 1 replies
  • 6 likes

Solved!! Por qué no puedo empezar a reproducir un álbum por la canción que quiero sin tener que abrir la opci

Hola:Por Que No puedo empezar un Reproducir un álbum Por La canción que quiero, sin Tener que abrir la opción "cola"?

Regular

Hola: Por Que No puedo empezar un Reproducir un álbum Por La canción que quiero, sin Tener que abrir la opción "cola"?

itu_

Community Legend

9992 Views

3 replies

0 likes

Windows
  • 9992 Views
  • 3 replies
  • 0 likes

Solved!! Missing Playlist URI

I need Playlist URIs to be brought back, you brought it back for about a day and then removed it again in the latest updates. As noted here. I commented here that you removed it in the latest version. but received no acknowledgement. Please push an u...

Visitor

I need Playlist URIs to be brought back, you brought it back for about a day and then removed it again in the latest updates.  As noted here. I commented here that you removed it in the lat...

TheMelanieGrace

Music Fan

10030 Views

11 replies

0 likes

Windows
  • 10030 Views
  • 11 replies
  • 0 likes

All tracks unavailable

Good afternoon, I am trying to listen music in the pc but when I select any song it appears unavailable and asks me to uploaded from the pc if I have the file. In my phone I can use Spotify without problems. How can I solve this issue? Thank you very...

Visitor

Good afternoon,   I am trying to listen music in the pc but when I select any song it appears unavailable and asks me to uploaded from the pc if I have the file. In my phone I can use Spotify ...

user-removed

Not applicable

563 Views

4 replies

0 likes

Windows
  • 563 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify won't play the selected song

Hi guys, For now 1 week, I cannot choose a song on a saved album, Spotify will just play another one, I have to scroll to the next and next and next to find the one I wanted. It's not happening on my playlists, just the saved albums. I just can't pla...

Music Fan

Hi guys,     For now 1 week, I cannot choose a song on a saved album, Spotify will just play another one, I have to scroll to the next and next and next to find the one I wanted.  ...

Maria_B

Moderator

4441 Views

1 replies

0 likes

Windows
  • 4441 Views
  • 1 replies
  • 0 likes

Hiccup/Stutter Fix for Windows 10?

My PC build and internet specs are far above whatever Spotify needs for a Premium user. My OS build is Windows 10 Pro Version 1607 Build 14393.969. Getting a stutter/interrupt on all songs during playback every 5 seconds or so. Downloaded or not. Con...

Casual Listener

My PC build and internet specs are far above whatever Spotify needs for a Premium user.   My OS build is Windows 10 Pro Version 1607 Build 14393.969.   Getting a stutter/interrupt on al...

noalkeke

Newbie

1449 Views

1 replies

4 likes

Windows
  • 1449 Views
  • 1 replies
  • 4 likes

Solved!!Superuser Contribution Spotify automatically switch playback to phone sometimes

Hi, I face rather odd issue, and its happening since today, maybe it's some last update.Basically, without any relation to what I play on spotify, it seems to sometimes, after for example 10 minutes, or a hour, randomly, switch to phone and really pl...

Music Fan

Hi,   I face rather odd issue, and its happening since today, maybe it's some last update. Basically, without any relation to what I play on spotify, it seems to sometimes, after for example ...

Yordan

Moderator

10251 Views

13 replies

2 likes

Windows
  • 10251 Views
  • 13 replies
  • 2 likes

Solved!! When I shuffle a playlist, it wont get shuffled.

When I choose a playlist in my library and press play, it play all the songs in order. When I press shuffle, every song still gets played in order. When i've choosen a song to begin with and then skip it with shuffle on it starts from the begining bu...

Casual Listener

When I choose a playlist in my library and press play, it play all the songs in order. When I press shuffle, every song still gets played in order. When i've choosen a song to begin with and then ski...

Extronia

Regular

426 Views

1 replies

0 likes

Windows
  • 426 Views
  • 1 replies
  • 0 likes

Solved!! Shuffle not working at all

Hello there!When I try to shuffle a playlist (any playlist) on the Spotify Desktop client (Windows 7, Version 1.0.52.725.g943b26a8) it plays in the exact order of the original playlist, no matter if shuffle is enabled or not. Also this happens with t...

Casual Listener

Hello there! When I try to shuffle a playlist (any playlist) on the Spotify Desktop client (Windows 7, Version 1.0.52.725.g943b26a8) it plays in the exact order of the original playlist, no mat...

fritz_f

Casual Listener

803 Views

2 replies

2 likes

Windows
  • 803 Views
  • 2 replies
  • 2 likes

Solved!! Playlists not shuffling

Shuffle function isn't working on my playlists, no matter when I turn it off and then on again, close spotify and reboot I get the same result. Happens as well on my iPhone 6. Any ideas or is it a bug?

Casual Listener

Shuffle function isn't working on my playlists, no matter when I turn it off and then on again, close spotify and reboot I get the same result. Happens as well on my iPhone 6. Any ideas or is it a bu...

Nomis1

Newbie

2612 Views

9 replies

4 likes

Windows
  • 2612 Views
  • 9 replies
  • 4 likes

Superuser Contribution [Windows 10] Spotify rapidly pauses and unpauses

My Spotify on my laptop will not stop glitching out. If I play any song, it'll rapidly unpause and pause again like I'm holding down the spacebar, making most music I listen to downright choppy or unbearable. I also have uninstalled and reinstalled i...

Newbie

My Spotify on my laptop will not stop glitching out. If I play any song, it'll rapidly unpause and pause again like I'm holding down the spacebar, making most music I listen to downright choppy or un...

Maria_B

Moderator

978 Views

1 replies

0 likes

Windows
  • 978 Views
  • 1 replies
  • 0 likes

Spotify lets me log in for a few seconds the logs me out and says incorrect password

https://i.gyazo.com/c160f3cba7ba1e7b0439941fc0ff4828.mp4 here is a gif of the event. Nothing seems to be working, any ideas what is happening here? I was randomly logged out and havent been able to get back in since

Newbie

https://i.gyazo.com/c160f3cba7ba1e7b0439941fc0ff4828.mp4 here is a gif of the event. Nothing seems to be working, any ideas what is happening here? I was randomly logged out and havent been able to g...

MattSuda

Spotify Star

749 Views

1 replies

0 likes

Windows
  • 749 Views
  • 1 replies
  • 0 likes

getting error code 408

hi i am live in iran and love to use spotify but when i was trying to connect spotify getting error code 408that means my country whitch i choose in spotify accounts doesnt match with my ipwell i went to the account and searching for iran there isnt ...

Newbie

hi i am live in iran and love to use spotify  but when i was trying to connect spotify getting error code 408 that means my country whitch i choose in spotify accounts doesnt match with my ip ...

409 Views

0 replies

1 likes

Windows
  • 409 Views
  • 0 replies
  • 1 likes

Solved!! Can't share

I was until now able to share an idividual song to facebook by right clicking on the song which opened a box from which I selected facebook and it was shared, wonderful. Now when I right click the song It opens up a box that says share link to clipbo...

Regular

 I was until now able to share an idividual song to facebook by right clicking on the song which opened a box from which I selected facebook and it was shared, wonderful. Now when I right click ...

MattSuda

Spotify Star

17981 Views

12 replies

0 likes

Windows
  • 17981 Views
  • 12 replies
  • 0 likes

Superuser Contribution Constant crashing - I have Spotify Premium everytime I open it it crashes immediately

Using Windows 7 on PC. For months this has been happening, usually immediately the programme opens and always within minutes. I've uninstalled and reinstalled - no difference. Does Spotify not provide any customer service - I'm paying £10 a month for...

Newbie

Using Windows 7 on PC.    For months this has been happening, usually immediately the programme opens and always within minutes.  I've uninstalled and reinstalled - no difference....

Maria_B

Moderator

800 Views

1 replies

0 likes

Windows
  • 800 Views
  • 1 replies
  • 0 likes

Does not play new song if song is removed after start

Basically:Start/restart Spotify. It has song A selected from last playlist (top song in my case). I listen to A and decide to remove it. B is now top song on it's place. A is still playing. I try to play B instead but pressing play/stop only affects ...

Casual Listener

Basically: Start/restart Spotify. It has song A selected from last playlist (top song in my case). I listen to A and decide to remove it. B is now top song on it's place. A is still playing. I try t...

kushzei

Casual Listener

435 Views

1 replies

0 likes

Windows
  • 435 Views
  • 1 replies
  • 0 likes

Selected music interrupted constantly by deplorable Vietnamese (?) pop music

I use Spotify on my PC. I have been having this issue for about a month. At seemingly random intervals the music on my queue will stop and music that I have never heard of will begin playing. I have to close out of Spotify and begin again. Sometimes ...

Casual Listener

I use Spotify on my PC. I have been having this issue for about a month. At seemingly random intervals the music on my queue will stop and music that I have never heard of will begin playing. I have ...

244 Views

0 replies

0 likes

Windows
  • 244 Views
  • 0 replies
  • 0 likes

Chromecast audio - can not control the volume from windows app

Hello I am having problem with controlling the volume when connected from my laptops windows app to chromecast audio. Its just greyed out. I can control the volume without problems when casting from my phone. But why not from my laptop?

Casual Listener

Hello I am having problem with controlling the volume when connected from my laptops windows app to chromecast audio. Its just greyed out.  I can control the volume without problems when castin...

kroppkakor

Newbie

6021 Views

9 replies

31 likes

Windows
  • 6021 Views
  • 9 replies
  • 31 likes

Particular playlist hardly shuffles

Hey, I have a playlist that is almost 50/50 'Five Finger Death Punch' and 'Lamb of God' (I'm not after judgement about my music choices). Ive noticed that when I shuffle this playlist the shuffle is ALL FFDP songs (in a seemingly random order) and th...

Newbie

Hey,    I have a playlist that is almost 50/50 'Five Finger Death Punch' and 'Lamb of God' (I'm not after judgement about my music choices). Ive noticed that when I shuffle this playlist ...

wickod124

Newbie

287 Views

1 replies

0 likes

Windows
  • 287 Views
  • 1 replies
  • 0 likes

Connection lost to Spotify ... song ends

I keep having the error message: Unable to play 'xxx' - the connection to Spotify was lost. Of course restaring the router or the PC is not helping. This doesn't seem to be a unique problem - why doesnt Spotify have a topic that REALLY deals with the...

Casual Listener

I keep having the error message: Unable to play 'xxx' - the connection to Spotify was lost. Of course restaring the router or the PC is not helping. This doesn't seem to be a unique problem - why doe...

Hubo

Community Legend

504 Views

3 replies

0 likes

Windows
  • 504 Views
  • 3 replies
  • 0 likes

laptop help

i im trying to figure out why i cant download to my laptop for offline listening,,but i can on my phone,,,,help

Casual Listener

i im trying to figure out why i cant download to my laptop for offline listening,,but i can on my phone,,,,help

labelscollected

Community Legend

375 Views

3 replies

0 likes

Windows
  • 375 Views
  • 3 replies
  • 0 likes