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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84021 Views

40 replies

68 likes

  • 84021 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

796660 Views

505 replies

64 likes

  • 796660 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24175 Views

25 replies

7 likes

  • 24175 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3072 Views

0 replies

4 likes

  • 3072 Views
  • 0 replies
  • 4 likes

Downloads to PC

I have my Discover Weekly Downloaded. I listen mostly on my computer.I was trying to determine where the Downloads go. I found on another post that that it would be in my local cache, but when I go there, I just see folders that are empty???Where can...

Casual Listener

I have my Discover Weekly Downloaded. I listen mostly on my computer. I was trying to determine where the Downloads go. I found on another post that that it would be in my local cache, but when I go...

TheDre914

Casual Listener

37498 Views

3 replies

1 likes

Windows
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  • 3 replies
  • 1 likes

[ SOLVED ] Delete local files from Spotify? [Windows 10 Desktop]

[ UPDATE ]Managed to delete the local files by opening "local-files.bnk" in Notepad, delete everything in the file and overwrite the empty local-files.bnk! Location: (C:\Users\*Windows Username*\AppData\Roaming\Spotify\Users\*Spotify Username* I'll l...

Newbie

[ UPDATE ] Managed to delete the local files by opening "local-files.bnk" in Notepad, delete everything in the file and overwrite the empty local-files.bnk! Location: (C:\Users\*Windows Username*\Ap...

1942 Views

0 replies

1 likes

Windows
  • 1942 Views
  • 0 replies
  • 1 likes

Can't download local files to android after updating spotify to the windows 10 store version.

Local files from desktop won't sync to any of my mobile devicesI have already checked my firewall settingsUPnP is also enabledI already tried reinstalling spotify on desktop and phone

Newbie

Local files from desktop won't sync to any of my mobile devices I have already checked my firewall settings UPnP is also enabled I already tried reinstalling spotify on desktop and ...

366 Views

0 replies

1 likes

Windows
  • 366 Views
  • 0 replies
  • 1 likes

Solved!! Last update windows version: Can't move a song in a playlist no more

Since the last update of the Windows version, I can't move (drag n drop) a song in my playlist with the mouse.

Regular

Since the last update of the Windows version, I can't move (drag n drop) a song in my playlist with the mouse.

aragorn77777

Casual Listener

717 Views

1 replies

1 likes

Windows
  • 717 Views
  • 1 replies
  • 1 likes

URGENT - Two devices, with wifi but no internet

Is this possible?I would like to use my phone (samsung galaxy 6s edge +) to control my offline playlist on my laptop (MSI Apache 790) with no internet service; however, I do have a wifi connection for my local area that I use to print to, transfer fi...

Newbie

Is this possible? I would like to use my phone (samsung galaxy 6s edge +) to control my offline playlist on my laptop (MSI Apache 790) with no internet service; however, I do have a wifi connection ...

365 Views

0 replies

0 likes

Windows
  • 365 Views
  • 0 replies
  • 0 likes

Local Files dont sync anymore

Hi!Even tho i already have the folder where the files are added into the source list, new files won't appear anymore, even with new sources no new songs appear.. im using the latest version, this has been happening for quite a few prior versions..tha...

Regular

Hi! Even tho i already have the folder where the files are added into the source list, new files won't appear anymore, even with new sources no new songs appear.. im using the latest version, this h...

378 Views

0 replies

0 likes

Windows
  • 378 Views
  • 0 replies
  • 0 likes

Solved!! Can't click and drag?

Im not sure if im doing anything wrong but i can't click and drag to move playlists around. Or move the order of songs in the playlist or the queue. I also cannot click and drag songs into playlists on the left hand panel (I know I can just right cli...

Newbie

Im not sure if im doing anything wrong but i can't click and drag to move playlists around. Or move the order of songs in the playlist or the queue. I also cannot click and drag songs into playlists ...

gumb0

Regular

3834 Views

2 replies

0 likes

Windows
  • 3834 Views
  • 2 replies
  • 0 likes

I do not seem to be able to delete one song

Hi all,I have a small but very annoying problem. I recently started using Spotify again, with a family premium account. I downloaded Spotify many years ago for the first time, and apparantly added some songs. However, one of those songs seems to be i...

Newbie

Hi all, I have a small but very annoying problem. I recently started using Spotify again, with a family premium account. I downloaded Spotify many years ago for the first time, and apparantly added ...

329 Views

0 replies

0 likes

Windows
  • 329 Views
  • 0 replies
  • 0 likes

connexion windows phones

j'utilise l'appli sur mon windows phones depuis plusieurs mois mais du jour au lendemain, quand je veux lancé l'appli, ça charge 2 secondes et je reviens sur l'écran d'accueil de mon portable. j'ai désinstallé spotify et ré-installé mais toujours par...

Casual Listener

j'utilise l'appli sur mon windows phones depuis plusieurs mois mais du jour au lendemain, quand je veux lancé l'appli, ça charge 2 secondes et je reviens sur l'écran d'accueil de mon portable. j'ai d...

zenzile49

Casual Listener

444 Views

1 replies

0 likes

Windows
  • 444 Views
  • 1 replies
  • 0 likes

Solved!! Spotify and Chrome conflict on Windows 10 Insider Preview Build 16226!!!

Hello,I have just discovered a bug with Spotify Version 1.0.57.474, Google Chrome Version 59.0.3071.109 and Windows 10 Insider Preview Build 16226. The issue is in Chrome browser if you right click on a web page and click "Save link as" or on an imag...

Music Fan

 Hello, I have just discovered a bug with Spotify Version 1.0.57.474, Google Chrome Version 59.0.3071.109 and Windows 10 Insider Preview Build 16226.   The issue is in Chr...

BLTimmy

Newbie

2914 Views

3 replies

3 likes

Windows
  • 2914 Views
  • 3 replies
  • 3 likes

Artist Name Display under non english UI

Hi, I've changed my windows spotify to chinese language. Most artist name & song name are displaying in chinese, however, the following artists that I'm currently following are still remain as English, any idea how to "fix" this? I've tried restartin...

Casual Listener

Hi, I've changed my windows spotify to chinese language. Most artist name & song name are displaying in chinese, however, the following artists that I'm currently following are still remain as En...

656 Views

0 replies

0 likes

Windows
  • 656 Views
  • 0 replies
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my playlist

how do i import my playlist to my windows media player it offers me this option in my spotify account

Newbie

how do i import my playlist to my windows media player it offers me this option in my spotify account

277 Views

0 replies

0 likes

Windows
  • 277 Views
  • 0 replies
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I have music in a playlist on my computer but its not downloading to my iphone

I have tried the offline sync several times now and these two albums are the only time I have ever had a problem with this before any help?

Newbie

I have tried the offline sync several times now and these two albums are the only time I have ever had a problem with this before any help?  

362 Views

0 replies

0 likes

Windows
  • 362 Views
  • 0 replies
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Local files .mp3 not appearing

I have added a folder under the music library in Windows 10 and Spotify does not seem to be able to detect any of the audio files there. My understanding is that files with .mp3 and put under the music library would be automatically added to be playe...

Casual Listener

I have added a folder under the music library in Windows 10 and Spotify does not seem to be able to detect any of the audio files there. My understanding is that files with .mp3 and put under the mus...

447 Views

0 replies

0 likes

Windows
  • 447 Views
  • 0 replies
  • 0 likes

Local files appear dead

OK, my local files are a mess. I can't find anything relevant to help me. Here's what happened. I put my desktop into storage for six months while my house was remodeled. That meant to my dismay, that Spotify removed all my own cd music as well as my...

Music Fan

OK, my local files are a mess.  I can't find anything relevant to help me.   Here's what happened.  I put my desktop into storage for six months while my house was remodeled.   ...

kerrycmitchell

Music Fan

2444 Views

4 replies

0 likes

Windows
  • 2444 Views
  • 4 replies
  • 0 likes

[solved] Spotify Crash on Windows 10 during startup/slowdown

Dear Users, I have experienced freezes on my Win 10 PC when starting Spotify. I found also the root of the issue: My Windows Music-Library (where my local music resides) refers to a NAS(Network-Assisted Storage) device. Deleting the local-files.bnk C...

Newbie

Dear Users,   I have experienced freezes on my Win 10 PC when starting Spotify. I found also the root of the issue: My Windows Music-Library (where my local music resides) refers to a NAS(Netw...

St3v3s4n

Casual Listener

1728 Views

1 replies

3 likes

Windows
  • 1728 Views
  • 1 replies
  • 3 likes

Solved!! Media Keys not working on Windows Store Version

Just realized that i can't change music and play/pause anymore with my Corsair K65 since i'm using the windows store version. Desktop version is working fine though. Only volume keys and mute is working. Windows 10 64BitSpotify 1.0.56.505.g024fbe68 (...

Casual Listener

Just realized that i can't change music and play/pause anymore with my Corsair K65 since i'm using the windows store version. Desktop version is working fine though. Only volume keys and mute is work...

CollinZ159

Newbie

1393 Views

1 replies

1 likes

Windows
  • 1393 Views
  • 1 replies
  • 1 likes

Shuffle is no longer working

I have a playlist of 996 songs. Shuffle is only 'shuffling' among a VERY small subset of these songs. When I sort the playlist by Alphabetical order, pick the first song, and hit shuffle, I am not seeing any artists later in the alphabet than B selec...

Newbie

I have a playlist of 996 songs. Shuffle is only 'shuffling' among a VERY small subset of these songs.   When I sort the playlist by Alphabetical order, pick the first song, and hit shuffle, I ...

381 Views

0 replies

0 likes

Windows
  • 381 Views
  • 0 replies
  • 0 likes

Spotify app

I have had a black screen problem with Spotify on my Windows 10 PC and have tried all the suggested fixes on here. Now I have uninstalled the version I downloaed from Spotify.com and have tried the Spotify app for Windows 10 from Google Store but I g...

Casual Listener

I have had a black screen problem with Spotify on my Windows 10 PC and have tried all the suggested fixes on here. Now I have uninstalled the version I downloaed from Spotify.com and have tried the S...

Sebasty

Community Legend

934 Views

3 replies

0 likes

Windows
  • 934 Views
  • 3 replies
  • 0 likes

Recent additions to collaborative playlists don't show up

Hi, Me and my boyfriend have had a joint playlist for several years, where we both add new stuff every so often. It's always worked fine in the past. Whenever he added something, it shows up in "my" playlist, and vice versa. Until recently. Even thou...

Newbie

Hi,   Me and my boyfriend have had a joint playlist for several years, where we both add new stuff every so often. It's always worked fine in the past. Whenever he added something, it shows up...

348 Views

0 replies

0 likes

Windows
  • 348 Views
  • 0 replies
  • 0 likes