Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2046 Views

0 replies

2 likes

  • 2046 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150292 Views

83 replies

27 likes

  • 150292 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138260 Views

294 replies

22 likes

  • 138260 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11274 Views

1 replies

6 likes

  • 11274 Views
  • 1 replies
  • 6 likes

Spotify can't play first song in saved songs, it pauses playback instead

So, this issue is simple. I can't select first song in "saved songs". Spotify, instead of starting to play first song, pauses playback. I can select with "play" button all songs but first one.

Casual Listener

So, this issue is simple. I can't select first song in "saved songs". Spotify, instead of starting to play first song, pauses playback. I can select with "play" button all songs but first one.

Derfmerfall

Newbie

313 Views

1 replies

0 likes

Windows
  • 313 Views
  • 1 replies
  • 0 likes

Spotify STILL slow

Spotify team. Your desktop app SUCKS. I've read possibly all of the posts in the forms about why is it so slow and how to make it better, but they do not work, and if they do, then only for a short time. And it is not my laptop's fault, I have a very...

Newbie

Spotify team. Your desktop app SUCKS. I've read possibly all of the posts in the forms about why is it so slow and how to make it better, but they do not work, and if they do, then only for a short t...

464 Views

0 replies

6 likes

Windows
  • 464 Views
  • 0 replies
  • 6 likes

Sharing music

Sharing a song (with the SpoFi app) on twitter has changed. I only see a link (to the song) and #nowplaying. Before you could also see the artist and name of song. Please fix this

Newbie

Sharing a song (with the SpoFi app) on twitter has changed.   I only see a link (to the song) and #nowplaying. Before you could also see the artist and name of song. Please fix this 🙂

286 Views

0 replies

1 likes

Windows
  • 286 Views
  • 0 replies
  • 1 likes

Volume Fluctuates while facebook scrolling

I have spotify playing (premium) most times I'm online and while I am scrolling through Facebook the volume of the music I am listening to will drop drastically sporadically. I can find no setting that controls this. Anyone else having this issue or ...

Newbie

I have spotify playing (premium) most times I'm online and while I am scrolling through Facebook the volume of the music I am listening to will drop drastically sporadically. I can find no setting th...

274 Views

0 replies

0 likes

Windows
  • 274 Views
  • 0 replies
  • 0 likes

Not access with Windows 10

Hi, I'm using Windows 10 from few days. I downloaded Spotify but, after I put my username and password, I can not click above "access". So, I can not use Spotify.Why? Can you help me please?Thanks so muchBye!Lorenzo

Casual Listener

Hi, I'm using Windows 10 from few days. I downloaded Spotify but, after I put my username and password, I can not click above "access". So, I can not use Spotify. Why? Can you help me please? ...

llorenc78

Casual Listener

752 Views

8 replies

0 likes

Windows
  • 752 Views
  • 8 replies
  • 0 likes

Playing songs I don't have in any playlist

This happens regularly after a few last updates (can't say which one of them) - while listening to my playlist I get a song, which I don't have in it (which I never even heard), I even scroll all the playlist to check it and find a sign marking the s...

Regular

This happens regularly after a few last updates (can't say which one of them) - while listening to my playlist I get a song, which I don't have in it (which I never even heard), I even scroll all the...

Olka_mk

Regular

747 Views

2 replies

2 likes

Windows
  • 747 Views
  • 2 replies
  • 2 likes

Message "This song is not available"

Hi,I'm on a Premium account and I cannot play any song on my PC.I get this message for every song "This song is not available. If you have the file on your computer you can import it" any one can help on this? much appreciated

Casual Listener

Hi, I'm on a Premium account and I cannot play any song on my PC. I get this message for every song "This song is not available. If you have the file on your computer you can import it"   an...

Nico

Community Legend

525 Views

3 replies

0 likes

Windows
  • 525 Views
  • 3 replies
  • 0 likes

Solved!! Discovery weekly not updating

Hey!My spotify weekly havent updated in 9 days now what is wrong?

Casual Listener

Hey! My spotify weekly havent updated in 9 days now what is wrong?

mirt40

Casual Listener

619 Views

3 replies

0 likes

Windows
  • 619 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't Play Specific Track

I used to be able to click the little play button next to a specific track and play that specific track. That feature does not appear to be functioning. Does anyone have a solution?

Roadie

I used to be able to click the little play button next to a specific track and play that specific track. That feature does not appear to be functioning. Does anyone have a solution? 

Maria_B

Moderator

672 Views

1 replies

0 likes

Windows
  • 672 Views
  • 1 replies
  • 0 likes

What's up with local files management?

I've setup a cloud account so I can sync my local files accross my home and computer pc's, everything's working fine until from nowhere spotify started removing my local files without any criteria despite they were on the same exact place as before a...

Casual Listener

I've setup a cloud account so I can sync my local files accross my home and computer pc's, everything's working fine until from nowhere spotify started removing my local files without any criteria de...

312 Views

0 replies

0 likes

Windows
  • 312 Views
  • 0 replies
  • 0 likes

Can't sort "Artist" songs from "Your Music"!

I just updated to 1.0.52.725.g943b26a8 (Win 10) and now I'm not able to sort the songs from my "Artists" in "Your Music" by clicking on the header rows "SONG" or "ALBUM".

Casual Listener

I just updated to 1.0.52.725.g943b26a8 (Win 10) and now I'm not able to sort the songs from my "Artists" in "Your Music" by clicking on the header rows "SONG" or "ALBUM". 

andres12appi

Casual Listener

1372 Views

3 replies

12 likes

Windows
  • 1372 Views
  • 3 replies
  • 12 likes

Não consigo baixar musicas.

Olá, tenho spotify premium e não consigo baixar musicas para ouvir off-line. Uso no celular e computador, no celular baixo tranquilo, apenas no pc tenho problemas. Quando clico para baixar a playlist fica a mensagem "esperando uma conexão..." e não s...

Newbie

Olá, tenho spotify premium e não consigo baixar musicas para ouvir off-line. Uso no celular e computador, no celular baixo tranquilo, apenas no pc tenho problemas. Quando clico para baixar a playlist...

ctor_mp3

Newbie

4702 Views

3 replies

5 likes

Windows
  • 4702 Views
  • 3 replies
  • 5 likes

Windows App Crashing/Automatically Uninstalling

Since the upgrade to my windows app yesterday, I can play about two songs, and then the app crashes and then uninstalls itself. I've never seen anything like it. I don't think it's got anything to do with an antivirus program, as I get no notifcation...

Visitor

Since the upgrade to my windows app yesterday, I can play about two songs, and then the app crashes and then uninstalls itself. I've never seen anything like it. I don't think it's got anything ...

peterchateauneu

Regular

2141 Views

28 replies

2 likes

Windows
  • 2141 Views
  • 28 replies
  • 2 likes

Solved!! Impossible to start the app on windows

Somebody can help me? I'm using spotify premium. For a few days, I've been unable to start my desktop app on windows. When I click on the app, for five seconds the app icon and the pointer look like the app will open, and then back to normal, nothing...

Casual Listener

Somebody can help me? I'm using spotify premium. For a few days, I've been unable to start my desktop app on windows. When I click on the app, for five seconds the app icon and the pointer look like ...

MartinStoichkov

Community Legend

1851 Views

5 replies

0 likes

Windows
  • 1851 Views
  • 5 replies
  • 0 likes

Wrong time with connected device

I use Spotify desktop app on Windows 7 and connect it to Spotiamb. Spotify shows correct time and progressbar only for the first song. Time does not reset to 0:00 at end of song. It continues to increase when next song starts. Then the position stays...

Casual Listener

I use Spotify desktop app on Windows 7 and connect it to Spotiamb. Spotify shows correct time and progressbar only for the first song. Time does not reset to 0:00 at end of song. It continues to incr...

266 Views

0 replies

0 likes

Windows
  • 266 Views
  • 0 replies
  • 0 likes

Solved!! No Discover Weekly

I've been using spotify on this account for almost a month now, listening to music every day. It is premium, and I've listened to many diffirent albums, so where is it?It's been 3/² weeks of daily usage.

Casual Listener

I've been using spotify on this account for almost a month now, listening to music every day. It is premium, and I've listened to many diffirent albums, so where is it? It's been 3/² weeks of daily ...

w600

Casual Listener

3752 Views

5 replies

2 likes

Windows
  • 3752 Views
  • 5 replies
  • 2 likes

problems updating the client for windows 10

Hi. I have problems updating the client for windows 10. Since ever. When a new update arrives, I download it, then it tells me to restart the application to finish the update, and when it re-starts the version is still the previous one and not the on...

Casual Listener

Hi. I have problems updating the client for windows 10. Since ever. When a new update arrives, I download it, then it tells me to restart the application to finish the update, and when it re-starts t...

287 Views

0 replies

0 likes

Windows
  • 287 Views
  • 0 replies
  • 0 likes

Volume goes down when I switch from iOS mobile back to desktop

When I open Spotify on desktop on Windows 7, the sound quality and volume is great. The slider in the bottom right only needs to be about a third of the way to get good volume (with my system volume turned to a good level for other things such as You...

Newbie

When I open Spotify on desktop on Windows 7, the sound quality and volume is great. The slider in the bottom right only needs to be about a third of the way to get good volume (with my system volume ...

296 Views

0 replies

0 likes

Windows
  • 296 Views
  • 0 replies
  • 0 likes

History Tab

The History Tab still isn't displaying the previous played songs!

Roadie

The History Tab still isn't displaying the previous played songs!

Jasonc126

Roadie

501 Views

3 replies

0 likes

Windows
  • 501 Views
  • 3 replies
  • 0 likes