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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81621 Views

40 replies

68 likes

  • 81621 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

779349 Views

503 replies

64 likes

  • 779349 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18892 Views

19 replies

5 likes

  • 18892 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2836 Views

0 replies

4 likes

  • 2836 Views
  • 0 replies
  • 4 likes

Change language settings

I have a problem with the language settings after I change and restart no change appear and keep return to the default setting. I have tried both the classic desktop - and Windows Store version, and it's the same pattern.

Newbie

I have a problem with the language settings after I change and restart no change appear and keep return to the default setting. I have tried both the classic desktop - and Windows Store version, and ...

482 Views

0 replies

0 likes

Windows
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How to "open containing folder"

The title pretty much states the issue. To make my problem easier to follow, I'll write it out in the steps that it happened in and what I've done.1. Many years ago, I had spotify on a desktop. I had downloaded a LOT of music onto it and had most of ...

Casual Listener

The title pretty much states the issue. To make my problem easier to follow, I'll write it out in the steps that it happened in and what I've done. 1. Many years ago, I had spotify on a desktop. I h...

764 Views

0 replies

1 likes

Windows
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  • 1 likes

Trouble downloading Spotify to my Vaio.

I have re-downloaded Spotify to my desktop however, when I go to open to Application I am greeted by a pop up saying Spotify is already running but not responding. How am I able to get around this problem? Thanks in advance

Casual Listener

I have re-downloaded Spotify to my desktop however, when I go to open to Application I am greeted by a pop up saying Spotify is already running but not responding. How am I able to get around this pr...

danielhtmurphy

Casual Listener

777 Views

2 replies

0 likes

Windows
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spotify wont open

yes i have spotify on my computer and up until recently has been working well but lately it just wont open and click on it i do run as admin and nothing happens i have tried uninstalling and reinstalling i have turned off antivirus and still nothing ...

Newbie

yes i have spotify on my computer and up until recently has been working well but lately it just wont open and click on it i do run as admin and nothing happens i have tried uninstalling and reinstal...

478 Views

0 replies

0 likes

Windows
  • 478 Views
  • 0 replies
  • 0 likes

Superuser Contribution Song is not avaible

When I play on the pc a playlist, it always comes back, that the current title can not be played. I go back a track and again, the track can be played at once. how can that be

Casual Listener

When I play on the pc a playlist, it always comes back, that the current title can not be played. I go back a track and again, the track can be played at once. how can that be

tommY1213

Casual Listener

628 Views

2 replies

0 likes

Windows
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  • 2 replies
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Windows 10 problem

Hello,since I updates my laptop with the creators update in spring the Spotify Program for Windows doesn't work for me anymore. It mostly freezes my laptop, so even the mouse cant move anymore. After many clean-installs, driver-checks and so on I tri...

Casual Listener

Hello, since I updates my laptop with the creators update in spring the Spotify Program for Windows doesn't work for me anymore. It mostly freezes my laptop, so even the mouse cant move anymore...

417 Views

0 replies

0 likes

Windows
  • 417 Views
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  • 0 likes

Spotify keeps freezing up Windows!

Everytime I open Spotify on my Windows 10, it tries to load, then freezes up my whole computer, even my mouse. Ctrl+Alt+Delete doesn't work so I have to do a hard restart. I've tried installing/uninstalling Flash, Enabling/Unenabling firewalls but th...

Newbie

Everytime I open Spotify on my Windows 10, it tries to load, then freezes up my whole computer, even my mouse. Ctrl+Alt+Delete doesn't work so I have to do a hard restart. I've tried installing/...

Sebasty

Community Legend

951 Views

1 replies

0 likes

Windows
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  • 1 replies
  • 0 likes

Spotify won't maximize properly on my second monitor

Attached is what happens when I try to maximize Spotify on my second monitor. I'm able to maximize it on my primary monitor which is 3200x1800. My secondary monitor is 2560x1440 but won't maximize properly at that or any other resolution. My OS is Wi...

Casual Listener

Attached is what happens when I try to maximize Spotify on my second monitor. I'm able to maximize it on my primary monitor which is 3200x1800. My secondary monitor is 2560x1440 but won't maximize pr...

1333 Views

0 replies

1 likes

Windows
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  • 0 replies
  • 1 likes

Solved!! [Windows 10] Randomly stops playing

Brief description of the issue: Spotify client just stopping after around 20 or 30 songs.Steps to reproduce the issue:Start a radio (doesn't matter which)Let it play through 20 to 30 songsWhat steps you’ve tried already:Reinstalled SpotifyInstalled K...

Casual Listener

Brief description of the issue: Spotify client just stopping after around 20 or 30 songs. Steps to reproduce the issue: Start a radio (doesn't matter which) Let it play through 20 to 30 song...

halitalf

Casual Listener

10656 Views

2 replies

0 likes

Windows
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  • 2 replies
  • 0 likes

Collaboration Question

I'm new to this, so please bear with me. But from the forums, help, and community, I cannot find the correct answer to this. If I make a playlist collaborative, can it be limited to a single friend, or is this across all friends or whoever follows? I...

Regular

I'm new to this, so please bear with me. But from the forums, help, and community, I cannot find the correct answer to this.   If I make a playlist collaborative, can it be limited to a single...

Bittencourt

Spotify Star

1892 Views

5 replies

0 likes

Windows
  • 1892 Views
  • 5 replies
  • 0 likes

Local Files

Local file settings need 2 changes: 1) We need the ability to manually delete them because it doesn't do this even if we delete the songs from the local file 2) If we update the title/artist/album, it does not update in the local list once it has bee...

Regular

Local file settings need 2 changes:   1) We need the ability to manually delete them because it doesn't do this even if we delete the songs from the local file   2) If we update the tit...

391 Views

0 replies

2 likes

Windows
  • 391 Views
  • 0 replies
  • 2 likes

Windows Desktop Player - Hangs on Startup and Not Starting

Hi - over the past weeks (since recent desktop player updates) I've been having problems where the Spotify Windows hangs on startup and will not start. I've tried the solutions suggested elsewhere but the problem just returns after a short time. I co...

Regular

Hi - over the past weeks (since recent desktop player updates) I've been having problems where the Spotify Windows hangs on startup and will not start. I've tried the solutions suggested elsewhere bu...

k-wa

Newbie

2120 Views

7 replies

0 likes

Windows
  • 2120 Views
  • 7 replies
  • 0 likes

Spotify can't connect to the Internet

Hello everyone, i have this small issue with spotify since yesterday. On my Desktop App spotify says i can't connect to the Internet.All other Internet functions are working just fine.This is what i tried so far:Reinstall Spotify,Restart Computer,Res...

Visitor

Hello everyone,   i have this small issue with spotify since yesterday.   On my Desktop App spotify says i can't connect to the Internet. All other Internet functions are working just ...

607 Views

0 replies

0 likes

Windows
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Download Song from Spotify Premium

Is there any way you can download songs with Spotify Premium? As a musician I would be very good to have the possibility, because I could transcribe complete songs and solos with the superior sound quality that has Spotify Premium.

Newbie

Is there any way you can download songs with Spotify Premium? As a musician I would be very good to have the possibility, because I could transcribe complete songs and solos with the superior sound q...

gryffyn

Roadie

873 Views

1 replies

1 likes

Windows
  • 873 Views
  • 1 replies
  • 1 likes

is there a way to upload my music to playlist and then removing from my local files?

Well, i have a youtube channel where i would like to upload the musics to the spotify, the thing is that i have to get this music stored on my computer or it will disappear. isn't there a way to keep music on my spotify playlist after i deleted them ...

Casual Listener

Well, i have a youtube channel where i would like to upload the musics to the spotify, the thing is that i have to get this music stored on my computer or it will disappear. isn't there a way to keep...

MattSuda

Spotify Star

1187 Views

3 replies

0 likes

Windows
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  • 3 replies
  • 0 likes

Is there any costumer support?

Since i haven't gotten an aswer to my previous post i'm wondering if there is any costumer support. I'm really thinking of unsubscribing to spotify since what happended to my library or if it doesn't have any solution. Thanks.

Regular

Since i haven't gotten an aswer to my previous post i'm wondering if there is any costumer support. I'm really thinking of unsubscribing to spotify since what happended to my library or if it doesn't...

587 Views

0 replies

0 likes

Windows
  • 587 Views
  • 0 replies
  • 0 likes

"Can't play the current song" error message

For the past two days I cannot play any songs on my Windows machine. I click play and 1-2 seconds later the message "Can't play the current song" appears in a blue outline. I've restarted the application several times. That makes no difference. How t...

Casual Listener

For the past two days I cannot play any songs on my Windows machine.  I click play and 1-2 seconds later the message "Can't play the current song" appears in a blue outline.  I've restarted...

319 Views

0 replies

0 likes

Windows
  • 319 Views
  • 0 replies
  • 0 likes

Missing Display Option

In my spotify display options, I don't have the option to enable the Song-Popup UI, help please!

Casual Listener

In my spotify display options, I don't have the option to enable the Song-Popup UI, help please!

xHowlx

Casual Listener

3125 Views

1 replies

0 likes

Windows
  • 3125 Views
  • 1 replies
  • 0 likes

Win 10 Store App: Offline Storage Loc Not Saved

It won't save a change to the offline storage location in advanced preferences in the newly downloaded Windows 10 Store version of the app.

Gig Goer

It won't save a change to the offline storage location in advanced preferences in the newly downloaded Windows 10 Store version of the app.

notebene

Gig Goer

1187 Views

4 replies

4 likes

Windows
  • 1187 Views
  • 4 replies
  • 4 likes

music very soft

Hi, Music that i play from spotify is very soft on my bluetooth speaker. Other players play the music very louder. regards, Sander

Casual Listener

Hi,   Music that i play from spotify is very soft on my bluetooth speaker. Other players play the music very louder.   regards,   Sander

479 Views

0 replies

0 likes

Windows
  • 479 Views
  • 0 replies
  • 0 likes