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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2099 Views

0 replies

4 likes

  • 2099 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150961 Views

83 replies

27 likes

  • 150961 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

139029 Views

294 replies

22 likes

  • 139029 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11292 Views

1 replies

6 likes

  • 11292 Views
  • 1 replies
  • 6 likes

Solved!! Undo favorites

Hi. I'm currently unable to undo clicking the favorite option (it's a heart nowadays) in premium, both desktop and android. Any ideas?

Casual Listener

Hi.   I'm currently unable to undo clicking the favorite option (it's a heart nowadays) in premium, both desktop and android.   Any ideas?

Specialworld

Community Legend

1237 Views

4 replies

0 likes

Windows
  • 1237 Views
  • 4 replies
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I hate spotify support service

There is in MEXICO, no email or telephone contact.I has made dead end search about my problem.It unbeliveable that no body staff lisen me.I am consider to SUE spotify by FRAUD because the familiy service has no service to my family.I wait your answer...

Newbie

There is in MEXICO, no email or telephone contact. I has made dead end search about my problem. It unbeliveable that no body staff lisen me. I am consider to SUE spotify by FRAUD because the famil...

Robert_W

Community Legend

461 Views

2 replies

0 likes

Windows
  • 461 Views
  • 2 replies
  • 0 likes

Windows Desktop Player - Hangs on Startup and Not Starting

Hi - over the past weeks (since recent desktop player updates) I've been having problems where the Spotify Windows hangs on startup and will not start. I've tried the solutions suggested elsewhere but the problem just returns after a short time. I co...

Regular

Hi - over the past weeks (since recent desktop player updates) I've been having problems where the Spotify Windows hangs on startup and will not start. I've tried the solutions suggested elsewhere bu...

k-wa

Newbie

2040 Views

7 replies

0 likes

Windows
  • 2040 Views
  • 7 replies
  • 0 likes

Local Files not being found by desktop client

Local files not being found. Info:- I have my Preferences set to look for music files in the correct directory.- I have moved the files/changed Preferences from the default /Downloads directory.- I have tried putting the files in subdirectories.- I h...

Newbie

Local files not being found.  Info: - I have my Preferences set to look for music files in the correct directory. - I have moved the files/changed Preferences from the default /Downloads direc...

ChristianRomeni

Regular

636 Views

1 replies

4 likes

Windows
  • 636 Views
  • 1 replies
  • 4 likes

Re-enabling the desktop overlay

Hi, I have Spotify premium version 1.0.52.725.g943b26a8 (latest as of 2/4/17), and I am having problems with the desktop overlay (media playback panel, song info currently playing...) with Spotify only. With other media playback apps (eg. built-in Gr...

Newbie

Hi, I have Spotify premium version 1.0.52.725.g943b26a8 (latest as of 2/4/17), and I am having problems with the desktop overlay (media playback panel, song info currently playing...) with Spotify on...

843 Views

0 replies

0 likes

Windows
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Songs no longer avaliable in Spotify

Hi, i have a large collection of songs divided into playlists sorted in genres. The other day, i noticed something really alarming when i wanted to listen to one of my alltime favorite songs and it was now gone! Problem is, i can`t remember neither a...

Roadie

Hi, i have a large collection of songs divided into playlists sorted in genres. The other day, i noticed something really alarming when i wanted to listen to one of my alltime favorite songs and it w...

mlor

Casual Listener

413 Views

2 replies

0 likes

Windows
  • 413 Views
  • 2 replies
  • 0 likes

Daily Mix doesn't change

5 of my 6 daily mixes change each day as I expect. But my daily mix #1 stays exactly the same despite having listened to it twice. How can I get it to refresh?

Newbie

5 of my 6 daily mixes change each day as I expect. But my daily mix #1 stays exactly the same despite having listened to it twice. How can I get it to refresh?

335 Views

0 replies

0 likes

Windows
  • 335 Views
  • 0 replies
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Recent update no longer allows sharing of multiple songs

The feature I'm talking about is being able to select multiple songs and click "share" in order to get the share link of all songs selected. The recent update has removed this potential, as now when you click "Share" with multiple songs selected, you...

Newbie

The feature I'm talking about is being able to select multiple songs and click "share" in order to get the share link of all songs selected.   The recent update has removed this potential, as ...

Jacob

Community Legend

385 Views

1 replies

0 likes

Windows
  • 385 Views
  • 1 replies
  • 0 likes

Discover Weekly disappeared

Every week I look forward to going through my Discover Weekly list and all of a sudden it's gone. When I go into the discover tab I can see the "Release Radar" and then there is a blank spot where the "Discover Weekly" icon used to appear. I have bee...

Casual Listener

Every week I look forward to going through my Discover Weekly list and all of a sudden it's gone. When I go into the discover tab I can see the "Release Radar" and then there is a blank spot where th...

mikeOmatic

Casual Listener

1479 Views

4 replies

9 likes

Windows
  • 1479 Views
  • 4 replies
  • 9 likes

Superuser Contribution doesn't play a specific song

i'm a premium account. when I select a song from an album with start button it starts from first song, not from the song i said to play. Why??

Newbie

i'm a premium account. when I select a song from an album with start button it starts from first song, not from the song i said to play. Why??

ZullyB

Roadie

343 Views

1 replies

0 likes

Windows
  • 343 Views
  • 1 replies
  • 0 likes

Copying tracks and playlists from pc version to android

hi. is there any way to download my tracks or playlist once (on pc) and copy them to my android device so i can use them on both of my devices? or i have to download them twice?

Newbie

hi. is there any way to download my tracks or playlist once (on pc) and copy them to my android device so i can use them on both of my devices? or i have to download them twice?

Specialworld

Community Legend

359 Views

1 replies

0 likes

Windows
  • 359 Views
  • 1 replies
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Can't play strokes music

Hi guys,I don't know why i can't play the strokes music ( only 2,3 songs )Probably is because before using spotify i download their discography and i used spotify as player. I don't know how to resolve.Thanks P.S for example i created a playlist, whe...

Newbie

Hi guys, I don't know why i can't play the strokes music ( only 2,3 songs ) Probably is because before using spotify i download their discography and i used spotify as player. I don't know how...

417 Views

0 replies

0 likes

Windows
  • 417 Views
  • 0 replies
  • 0 likes

Superuser Contribution No puedo logear spotify con mi facebook ?

Buenos dias , meses atras tuve que cerrar mi facebook anterior , y desde que abri el nuevo no pouedo logear mi spotify con mi face desde mi iphone 7 . no puedo compartir canciones ni contactos .me pudieran ayudar por favor . muchas gracias saludos

Visitor

Buenos dias , meses atras tuve que cerrar mi facebook anterior , y desde que abri el nuevo no pouedo logear mi spotify con mi face desde mi iphone 7 . no puedo compartir canciones ni contactos . me ...

ZullyB

Roadie

381 Views

1 replies

0 likes

Windows
  • 381 Views
  • 1 replies
  • 0 likes

Add / Import My Music

I've been going through my music and adding them to my Spotify library. Is there a way to do this more autmatically? It's taking a long time. I've seen where I can get Spotify to play my local MP3 files, but what I'm after is a way to simply import m...

Regular

I've been going through my music and adding them to my Spotify library.  Is there a way to do this more autmatically?  It's taking a long time. I've seen where I can get Spotify to play my ...

353 Views

0 replies

0 likes

Windows
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play/pause button not working when im tabbed out

Hey, So I've been using spotify on my laptop for a long time now and I've never had a problem. But recently the play/pause and skip buttons dont work when im tabbed out of spotify but then when spotify is my main tab it works fine. I didn't have this...

Newbie

Hey, So I've been using spotify on my laptop for a long time now and I've never had a problem. But recently the play/pause and skip buttons dont work when im tabbed out of spotify but then when spoti...

579 Views

0 replies

0 likes

Windows
  • 579 Views
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  • 0 likes

Spotify does not start unless killed vis task manager and restarted (Win7)

I launch Spotify, nothing launches in the dekstop, 4 spotify.exe32's start in task manager. The run lines are: spotify.exe --type=crashpad-handler /prefetch:7 --max-uploads=5 --max-db-size=20 --max-db-age=5 "--database=C:\Users\Jim\AppData\Local\Spot...

Regular

I launch Spotify, nothing launches in the dekstop, 4 spotify.exe32's start in task manager.  The run lines are:   spotify.exe --type=crashpad-handler /prefetch:7 --max-uploads=5 --max-db-...

mickleby

Casual Listener

927 Views

1 replies

0 likes

Windows
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  • 1 replies
  • 0 likes

Share Music without social media

Hey there, since one of the last updates i can't share music without a social media account anymore. Before that it was possible to share music with your followers and friends within the dektop program or via ios app. I would very much appreciate to ...

Visitor

Hey there, since one of the last updates i can't share music without a social media account anymore. Before that it was possible to share music with your followers and friends within the dektop progr...

sgwealti

Visitor

693 Views

2 replies

2 likes

Windows
  • 693 Views
  • 2 replies
  • 2 likes

[WINDOWS] Don't have an option for autoplay

Hi all,after one update Spotify client asked me if I want autoplay (that blue notification at the top). I didn't want it at that time so I selected no. Problem is... that now I want to have it back but simple don't have that option. I checked the sol...

Casual Listener

Hi all, after one update Spotify client asked me if I want autoplay (that blue notification at the top). I didn't want it at that time so I selected no. Problem is... that now I want to have it back...

kbaaa

Casual Listener

706 Views

1 replies

0 likes

Windows
  • 706 Views
  • 1 replies
  • 0 likes

Solved!! Thumb Up Function

Actually, what's the function of thumb up? I've read thumb up function is for radio station. But I accidentally click the thumb up on artist's album on my spotify windows desktop. Is there any effect after I click thumb up? And could I remove the thu...

Casual Listener

Actually, what's the function of thumb up? I've read thumb up function is for radio station. But I accidentally click the thumb up on artist's album on my spotify windows desktop. Is there any effect...

scomaster50

Visitor

14530 Views

3 replies

0 likes

Windows
  • 14530 Views
  • 3 replies
  • 0 likes

Shuffle just plays song in order (Does not shuffle)

When I hit the shuffle button Spotify does not shuffle; instead, it continues to follow the order of the songs in the playlist. Looking at the play queue and hitting Ctrl+S changes nothing, it only toggles the green outline on the shuffle icon. The o...

Casual Listener

When I hit the shuffle button Spotify does not shuffle; instead, it continues to follow the order of the songs in the playlist. Looking at the play queue and hitting Ctrl+S changes nothing, it only t...

437 Views

0 replies

2 likes

Windows
  • 437 Views
  • 0 replies
  • 2 likes