Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • SaylorDustin
  • Casual Listener
  • 34289 Views
  • 75 replies
  • 24 likes
  • 34289 Views
  • 75 replies
  • 24 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • giovlms
  • Regular
  • 64011 Views
  • 264 replies
  • 21 likes
  • 64011 Views
  • 264 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4011 Views
  • 1 replies
  • 6 likes
  • 4011 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143876 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143876 Views
  • 0 replies
  • 26 likes

Superuser Contribution sound quality

do you apreciate any change of sound quality enabling and disabling the switch of streaming in high quality in preferences?

  • Newbie
  • do you apreciate any change of sound quality enabling and disabling the switch of streaming in high quality in preferences?
  • Maria_B
  • Moderator
  • 256 Views
  • 1 replies
  • 0 likes
  • Windows
  • 256 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desktop player says offline, won't play. (but I'm connected)

Hello... I use premium... the player on my desktop is saying it's offline and will not play. But I'm connected and the internet is working fine. I'm listening now on the web player. Any help/reasons would be great! Already restarted and reinstalled.....

  • Casual Listener
  • Hello...   I use premium... the player on my desktop is saying it's offline and will not play. But I'm connected and the internet is working fine. I'm listening now on the web player. 😞 ...
  • Maria_B
  • Moderator
  • 352 Views
  • 1 replies
  • 0 likes
  • Windows
  • 352 Views
  • 1 replies
  • 0 likes

[desktop] reducing the size of the thumbnails while making a search?

Hi !When i run a search of playlists or albums in the windows desktop app, the thumbnails are displayed very large despite the fact I zoomed out 2 times :Previously, they were displayed smaller and the browsing between a list of 10 or 20 playlists/al...

spotify_bug2.JPG
  • Roadie
  • Hi ! When i run a search of playlists or albums in the windows desktop app, the thumbnails are displayed very large despite the fact I zoomed out 2 times : Previously, they were displayed small...
  • 411 Views
  • 0 replies
  • 1 likes
  • Windows
  • 411 Views
  • 0 replies
  • 1 likes

keine songs am PC verfügbar

Ich habe mir die app am PC heruntergeladen und es sind leider keine songs verfügbar warum?

  • Newbie
  • Ich habe mir die app am PC heruntergeladen und es sind leider keine songs verfügbar  warum?
  • 158 Views
  • 0 replies
  • 0 likes
  • Windows
  • 158 Views
  • 0 replies
  • 0 likes

PC playlist songs not ALL available on mobile

Howdy, I have checked the download box for one of my playlists filled with my local files, I believe that worked fine.The issue i am having is that not all of those local file songs downloaded are available for streaming on my mobile app, most of the...

  • Newbie
  • Howdy,   I have checked the download box for one of my playlists filled with my local files, I believe that worked fine. The issue i am having is that not all of those local file songs downlo...
  • 163 Views
  • 0 replies
  • 0 likes
  • Windows
  • 163 Views
  • 0 replies
  • 0 likes

Solved!! Sharing to Facebook

I seem to not be able to share to Facebook what I am playing. I used to be very easy: just click on Share in the "..." area and there it goes. Recenlty it seems Spotify has changed the interface and when you click on Share, up pops a social media pic...

  • Casual Listener
  • I seem to not be able to share to Facebook what I am playing. I used to be very easy: just click on Share in the "..." area and there it goes.  Recenlty it seems Spotify has changed the interfac...
  • MattSuda
  • Spotify Star
  • 1781 Views
  • 3 replies
  • 0 likes
  • Windows
  • 1781 Views
  • 3 replies
  • 0 likes

Solved!! Can't share

I was until now able to share an idividual song to facebook by right clicking on the song which opened a box from which I selected facebook and it was shared, wonderful. Now when I right click the song It opens up a box that says share link to clipbo...

  • Regular
  •  I was until now able to share an idividual song to facebook by right clicking on the song which opened a box from which I selected facebook and it was shared, wonderful. Now when I right click ...
  • MattSuda
  • Spotify Star
  • 17010 Views
  • 12 replies
  • 0 likes
  • Windows
  • 17010 Views
  • 12 replies
  • 0 likes

Does not play new song if song is removed after start

Basically:Start/restart Spotify. It has song A selected from last playlist (top song in my case). I listen to A and decide to remove it. B is now top song on it's place. A is still playing. I try to play B instead but pressing play/stop only affects ...

  • Casual Listener
  • Basically: Start/restart Spotify. It has song A selected from last playlist (top song in my case). I listen to A and decide to remove it. B is now top song on it's place. A is still playing. I try t...
  • kushzei
  • Casual Listener
  • 275 Views
  • 1 replies
  • 0 likes
  • Windows
  • 275 Views
  • 1 replies
  • 0 likes

Friend feed not showing my friends

I previously had a problem where my Friend Feed didn't load at all and today Spotify Support helped me to change to account where Friend Feed was working just fine at the start. I'm using Facebook linked profile and I think this new problem started a...

  • Newbie
  • I previously had a problem where my Friend Feed didn't load at all and today Spotify Support helped me to change to account where Friend Feed was working just fine at the start. I'm using Facebook li...
  • 279 Views
  • 0 replies
  • 1 likes
  • Windows
  • 279 Views
  • 0 replies
  • 1 likes

Start playing music on desktop app, then randomly will play from phone instead.

As the lengthy title states, the Spotify player is behaving strangely. I start playing music on my desktop computer (Windows 7). Then, randomly, it'll start playing the music on my android phone (Nougat)! Sometimes it'll play from both computer and p...

  • Regular
  • As the lengthy title states, the Spotify player is behaving strangely. I start playing music on my desktop computer (Windows 7). Then, randomly, it'll start playing the music on my android phone (Nou...
  • 178 Views
  • 0 replies
  • 1 likes
  • Windows
  • 178 Views
  • 0 replies
  • 1 likes

2 issues

First issue is that nobody can find my account on spotify or any of my playlists. Second issue is that when I close out of Spotify the border remains. sometimes when I click on things in the app nothing happens i have to click on them multiple times....

  • Newbie
  • First issue is that nobody can find my account on spotify or any of my playlists.  Second issue is that when I close out of Spotify the border remains. sometimes when I click on things in the a...
  • Sebasty
  • Community Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • Windows
  • 211 Views
  • 1 replies
  • 0 likes

Superuser Contribution Danish s*x toy ad on Spotify!?

Dear Spotify, Don't distribute s*x toy ads, not even if the account's age is 18+. I don't need to explain why. Just remove them.(The specific ad I'm talking about is from "Orion-erotik") Thanks in advance.Simon.

  • Regular
  • Dear Spotify,   Don't distribute s*x toy ads, not even if the account's age is 18+.  I don't need to explain why. Just remove them. (The specific ad I'm talking about is from "Orion-ero...
  • Erika
  • Roadie
  • 607 Views
  • 8 replies
  • 0 likes
  • Windows
  • 607 Views
  • 8 replies
  • 0 likes

deleting & hiding local files

how do you delete local files from a source you opened and can you hide songs from local files while showing others from another source

  • Casual Listener
  • how do you delete local files from a source you opened and can you hide songs from local files while showing others from another source
  • 242 Views
  • 0 replies
  • 0 likes
  • Windows
  • 242 Views
  • 0 replies
  • 0 likes

Re: Inbox and messages

Haha, thats funny, decided to take a look in here once again and found your message right on the bottom. turns out that the comment was made by ME. I just tried to access it via my profile and got a "The message you are trying to access is not availa...

  • Music Fan
  • Haha, thats funny, decided to take a look in here once again and found your message right on the bottom. turns out that the comment was made by ME.   I just tried to access it via my profile a...
  • 329 Views
  • 0 replies
  • 3 likes
  • 329 Views
  • 0 replies
  • 3 likes

Re: Inbox and messages

As far as I know Deezer is the only one that has anything social. I had just left Deezer because they really hadn't done any other development on social in the 1+ year I was there and swithed to a family subscription on Spotify for about a week when ...

  • Music Fan
  • As far as I know Deezer is the only one that has anything social. I had just left Deezer because they really hadn't done any other development on social in the 1+ year I was there and swithed to&nbsp...
  • 322 Views
  • 0 replies
  • 5 likes
  • 322 Views
  • 0 replies
  • 5 likes

Re: Inbox and messages

I made a screenshot of the deleted message:

  • Regular
  • I made a screenshot of the deleted message:
  • 4187 Views
  • 0 replies
  • 16 likes
  • 4187 Views
  • 0 replies
  • 16 likes

Re: Inbox and messages

@ luceiia So I didn't imagine they'd deleted that comment!Spotify - as removing social features is such a leap forward for your product, why do you fear competitors that still have such a laughably old-fashioned function?

  • Roadie
  • @ luceiia So I didn't imagine they'd deleted that comment! Spotify - as removing social features is such a leap forward for your product, why do you fear competitors that still have such a laughably...
  • 103 Views
  • 0 replies
  • 2 likes
  • 103 Views
  • 0 replies
  • 2 likes

Re: Inbox and messages

So what alternate service offers similar social funtionality? After being ignored here and on Twitter, I'm ready to jump ship myself.

  • Music Fan
  • So what alternate service offers similar social funtionality? After being ignored here and on Twitter, I'm ready to jump ship myself. 
  • 110 Views
  • 0 replies
  • 4 likes
  • 110 Views
  • 0 replies
  • 4 likes

Initial Load Time Unacceptable (Windows Desktop)

Simple fact. If I am struck by an urge to listen to a specific song, waiting for the Windows Desktop App has become a painfully slow experience. It is MUCH quicker for me to open a web browser, hop on youtube, do a search, rifle through results, and ...

  • Newbie
  • Simple fact. If I am struck by an urge to listen to a specific song, waiting for the Windows Desktop App has become a painfully slow experience. It is MUCH quicker for me to open a web brow...
  • Gerrie1
  • Newbie
  • 476 Views
  • 1 replies
  • 4 likes
  • Windows
  • 476 Views
  • 1 replies
  • 4 likes

Artist Info / Discovered on ... playlist reset or removed

I'm looking at the artist info alot, always checking the playlist that the artist was discovered on. Today i noticed that some playlists were removed on the info tab. Is this info resetted once a month or so, or how does it work? For example this cze...

  • Community Legend
  • I'm looking at the artist info alot, always checking the playlist that the artist was discovered on. Today i noticed that some playlists were removed on the info tab. Is this info resetted once a mon...
  • MattSuda
  • Spotify Star
  • 460 Views
  • 3 replies
  • 0 likes
  • Windows
  • 460 Views
  • 3 replies
  • 0 likes