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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Compact Library Layout.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 1084 Views
  • 1 replies
  • 4 likes
  • 1084 Views
  • 1 replies
  • 4 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 140299 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 140299 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 55775 Views
  • 0 replies
  • 33 likes
  • Windows
  • 55775 Views
  • 0 replies
  • 33 likes

Solved!! It doesn't start after updating

My lap recently restarted to update some apps, including Spotify. When I open it, it only appears a black window with the toolbar above and seconds after it automatically close. I already restarted my lap again but didn't help.

  • Visitor
  • My lap recently restarted to update some apps, including Spotify. When I open it, it only appears a black window with the toolbar above and seconds after it automatically close. I already restarted m...
  • user-removed
  • Not applicable
  • 308 Views
  • 4 replies
  • 0 likes
  • Windows
  • 308 Views
  • 4 replies
  • 0 likes

Disconnecting screen stops spotify audio

Hello everyone, I have a setup with two windows PCs sharing one screen+keyboard+mouse. There is a physical KVM (keyboard/video/mouse) switch to switch between PCs. I experience the issue when I listen to spotify on PC1 and switch to PC2 the music sto...

  • Casual Listener
  • Hello everyone,   I have a setup with two windows PCs sharing one screen+keyboard+mouse. There is a physical KVM (keyboard/video/mouse) switch to switch between PCs.   I experience the ...
  • 204 Views
  • 0 replies
  • 0 likes
  • Windows
  • 204 Views
  • 0 replies
  • 0 likes

won't play and scrolls songs

I just updated to version 1.0.42.151.g19de0aa6 and now spotify won't play anything. When I select play it just scrolls songs non-stop. I also receive a banner at the top saying "This song is not available. If you have the file on your computer you ca...

  • Casual Listener
  • I just updated to version 1.0.42.151.g19de0aa6 and now spotify won't play anything. When I select play it just scrolls songs non-stop.    I also receive a banner at the top saying "T...
  • eastbournedavid
  • Casual Listener
  • 216 Views
  • 3 replies
  • 1 likes
  • Windows
  • 216 Views
  • 3 replies
  • 1 likes

Errorcode 17

The new version wants to install an even newerversion. It tries to do so automatically (shutting down Spotify and thenrunning the install) but it still runs into Error 17. It would be greatif there was a way to tell it not to auto-update (or fix the ...

  • Casual Listener
  • The new version wants to install an even newer version. It tries to do so automatically (shutting down Spotify and then running the install) but it still runs into Error 17. It would be great if t...
  • 145 Views
  • 0 replies
  • 0 likes
  • Windows
  • 145 Views
  • 0 replies
  • 0 likes

Solved!! Update to 1.0.43

A window says that a new version of Spotify (1.0.43.123) is available when I click on "About Spotify" in the "Help" tab. If I click on the link to download the new version, the window says I can restart Spotify after having downloaded it. When I rest...

  • Casual Listener
  • A window says that a new version of Spotify (1.0.43.123) is available when I click on "About Spotify" in the "Help" tab. If I click on the link to download the new version, the window says I can rest...
  • pete-
  • Casual Listener
  • 739 Views
  • 3 replies
  • 2 likes
  • Windows
  • 739 Views
  • 3 replies
  • 2 likes

Solved!! New version of Spotify: bar with play button... much broader than in the old versions

I am referring to the bar at the bottom of the Sportify window, with the song now playing, the play, forward, rewind... buttons and all that.I need it to be with the same width as the older versions. With the new width, I am having neck troubles.Plea...

  • Regular
  • I am referring to the bar at the bottom of the Sportify window, with the song now playing, the play, forward, rewind... buttons and all that. I need it to be with the same width as the older version...
  • kermitsson
  • Regular
  • 503 Views
  • 5 replies
  • 1 likes
  • Windows
  • 503 Views
  • 5 replies
  • 1 likes

Song after couple seconds skip to few seconds of the end

I've got issues with songs of the old Billy Talent albums (Billy Talent I, II, III and Dead Silence). After couple seconds of playing song skip into last few seconds of it.

  • Casual Listener
  • I've got issues with songs of the old Billy Talent albums (Billy Talent I, II, III and Dead Silence). After couple seconds of playing song skip into last few seconds of it.   
  • 149 Views
  • 0 replies
  • 0 likes
  • Windows
  • 149 Views
  • 0 replies
  • 0 likes

Windows 10 Spotify issue with youtube

Hi,I have an issue with spotify with my play button on my keyboard. Usualy when i press play it pauses/plays the song. But when i watch a youtube video and press the play/pause button on my keyboard i'm unable to use the button untill i restart my pc...

  • Newbie
  • Hi, I have an issue with spotify with my play button on my keyboard. Usualy when i press play it pauses/plays the song. But when i watch a youtube video and press the play/pause button on my keyboar...
  • Quepa
  • Roadie
  • 193 Views
  • 1 replies
  • 0 likes
  • Windows
  • 193 Views
  • 1 replies
  • 0 likes

Spotify scrolls back

Hi guys, I am having a problem with scrolling on desktop Spotify.So let's say I am on my Albums library, I am scrolling the page up, but with every "scroll up" the page "scrolls back" slightly. If I am dragging the scroll bar it's fine, but whenever ...

  • Visitor
  • Hi guys, I am having a problem with scrolling on desktop Spotify. So let's say I am on my Albums library, I am scrolling the page up, but with every "scroll up" the page "scrolls back" slightly. I...
  • 146 Views
  • 0 replies
  • 0 likes
  • Windows
  • 146 Views
  • 0 replies
  • 0 likes

So notifications are crippled now?

I know you've removed the notification bell, but is there no other place where I can see when the artists that I follow uploads a new song? Push notifications is a joke, if I'm at work and get a push notification I now have to have it there for the w...

  • Casual Listener
  • I know you've removed the notification bell, but is there no other place where I can see when the artists that I follow uploads a new song?  Push notifications is a joke, if I'm at work and get...
  • luckyslay
  • Casual Listener
  • 362 Views
  • 2 replies
  • 1 likes
  • Windows
  • 362 Views
  • 2 replies
  • 1 likes

My media hotkeys wont work

So my hotkeys (example "fn+F9" is pause) wont work and i dont know why. They are not broken its just that the hotkeys wont work. Never mind i found a program that was taking up my hotkeys things

  • Newbie
  • So my hotkeys (example "fn+F9" is pause) wont work and i dont know why. They are not broken its just that the hotkeys wont work.   Never mind i found a program that was taking up my hotkeys th...
  • 168 Views
  • 0 replies
  • 0 likes
  • Windows
  • 168 Views
  • 0 replies
  • 0 likes

Please help me !!!!

  I am getting bug errors like this  

sa.png
  • Casual Listener
  •     I am getting bug errors like this    
  • Bittencourt
  • Spotify Star
  • 198 Views
  • 3 replies
  • 0 likes
  • Windows
  • 198 Views
  • 3 replies
  • 0 likes

Unable to install app - unable to sort playlists

I am unable to sort the tracks in my playlist. I followed the Help and Community instructions but whe nI click on a heading nothing happens and when I try to click and drag a track I get a circle with a line through it. A community post from 2012 ind...

  • Casual Listener
  • I am unable to sort the tracks in my playlist. I followed the Help and Community instructions but whe nI click on a heading nothing happens and when I try to click and drag a track I get a circle wit...
  • Bittencourt
  • Spotify Star
  • 163 Views
  • 1 replies
  • 0 likes
  • Windows
  • 163 Views
  • 1 replies
  • 0 likes

Spotify Start Tab

In the Android app, there is a wonderful tab called "Start" which I miss very much in the desktop app. Is there any chance this "Start" page could soon be introduced to the desktop version as well?

  • Gig Goer
  • In the Android app, there is a wonderful tab called "Start" which I miss very much in the desktop app. Is there any chance this "Start" page could soon be introduced to the desktop version as well?
  • 197 Views
  • 0 replies
  • 0 likes
  • Windows
  • 197 Views
  • 0 replies
  • 0 likes

new version of Spotify blue banner

why?does Spotify 'appforce a "New Version" reinstall ??why would i purchase premiumor invest any money at allif the Spotify 'appdoesnt work properly ??Been Dealing with the same issue for 6 months since June 2016-blue banner shows up-to download a ne...

  • Regular
  • why? does Spotify  'app force a "New Version" reinstall ?? why would i purchase premium or invest any money at all if the Spotify 'app doesnt work properly ?? Been Dealing with the sa...
  • Cirith7
  • Regular
  • 5527 Views
  • 6 replies
  • 0 likes
  • Windows
  • 5527 Views
  • 6 replies
  • 0 likes

hardware acceleration not working with last intel driver

Hi,It's been now almost 3 month (maybe more) that the Spotify hardware acceleration doesn't work with the last intel hd 530 driver on windows 10.

  • Music Fan
  • Hi, It's been now almost 3 month (maybe more) that the Spotify hardware acceleration doesn't work with the last intel hd 530 driver on windows 10.
  • 261 Views
  • 0 replies
  • 0 likes
  • Windows
  • 261 Views
  • 0 replies
  • 0 likes

Charts können nicht geöffnet werden

Hallo Leute, ich habe das Problem, das ich jegliche Chart-Playlists nicht öffnen kann. Es kommt immer nur die Anzeige "Bei der Anzeige dieser Ansicht ist ein Fehler aufgetreten!". Würde mich freuen wenn jemand eine Lösung für mich hat. Dankeschön

  • Newbie
  • Hallo Leute,   ich habe das Problem, das ich jegliche Chart-Playlists nicht öffnen kann. Es kommt immer nur die Anzeige "Bei der Anzeige dieser Ansicht ist ein Fehler aufgetreten!". Würde mich...
  • 1247 Views
  • 0 replies
  • 5 likes
  • Windows
  • 1247 Views
  • 0 replies
  • 5 likes

Friend activity not showing

I am using the latest version of Spotify and obviously my friend activity field has stopped working properly.I am not able to see my friends' activity, I only see a field suggesting me to adds friends, but I already have at least one of those.How to ...

  • Newbie
  • I am using the latest version of Spotify and obviously my friend activity field has stopped working properly. I am not able to see my friends' activity, I only see a field suggesting me to adds frie...
  • phoebehuang
  • Newbie
  • 167 Views
  • 1 replies
  • 0 likes
  • Windows
  • 167 Views
  • 1 replies
  • 0 likes

Spotify will not open or download

I apologise if this post is in the wrong place as I am unfamiliar with this forum and this is my first post. I saw the 3 months for £1 premium offer and decided to take it up as I haven't used spotify in a long time. However I can't even get the darn...

  • Newbie
  • I apologise if this post is in the wrong place as I am unfamiliar with this forum and this is my first post.   I saw the 3 months for £1 premium offer and decided to take it up as I haven't us...
  • sharp-spark
  • Roadie
  • 257 Views
  • 2 replies
  • 0 likes
  • Windows
  • 257 Views
  • 2 replies
  • 0 likes