Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...
Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...
On my desktop app it keeps saying "your last payment didn't work" when I just made a payment and it's still not letting my access Spotify. In my iphone keep playing sa aways. I thought maybe if I deleted the app and reinstalled it would work. Still n...
On my desktop app it keeps saying "your last payment didn't work" when I just made a payment and it's still not letting my access Spotify. In my iphone keep playing sa aways. I thought maybe if I del...
Spotify Star
348 Views
1 replies
0 likes
My Discover Weekly has not been updated for this week, and this is the first time it's ever happened to me. Is it me or is it Spotify? What do I do now?
My Discover Weekly has not been updated for this week, and this is the first time it's ever happened to me. Is it me or is it Spotify? What do I do now?
Casual Listener
731 Views
2 replies
0 likes
Even though the early Def Leppard catalog isn't on Spotify, I own it & have it in my local music files. Spotify continues to grey out these options, regardless of how many times I reload or start the process anew. Spotify will sub my Pyromania "Rock ...
Even though the early Def Leppard catalog isn't on Spotify, I own it & have it in my local music files. Spotify continues to grey out these options, regardless of how many times I reload or start...
Casual Listener
356 Views
1 replies
0 likes
The new version o f web player with black icon just doesnt work at all.Volume is automatically mute, no sound at all. Press play does nothing. Didnt change any settings. No problems with flash player etc.Previous verion with green icon worked perfect...
The new version o f web player with black icon just doesnt work at all. Volume is automatically mute, no sound at all. Press play does nothing. Didnt change any settings. No problems wi...
Roadie
650 Views
2 replies
0 likes
I think this may be the playlist, because I can't replicate this on any other playlist, but for the Alok House Party Playlist, it stops at some point before the song ends and starts somewhere in the next song. Can I get someone to either confirm it's...
I think this may be the playlist, because I can't replicate this on any other playlist, but for the Alok House Party Playlist, it stops at some point before the song ends and starts somewhere in...
Casual Listener
505 Views
3 replies
0 likes
I have spotify premium for the years. But the first time i have this problem. I can not sync my songs on my laptop. There are no "download" button under the "songs" section. I can't listen my songs while I'm at offline mode. How can I fix it?Note: I ...
I have spotify premium for the years. But the first time i have this problem. I can not sync my songs on my laptop. There are no "download" button under the "songs" section. I can't listen my songs w...
Spotify Star
619 Views
3 replies
0 likes
HELP! Spotify desktop on my laptop using windows seems to not work properly after I downloaded the latest version. I'm a Premium member paying £9.99 a month for a product that now doesn't work.I've re-installed Spotify etc and it still doesn't work w...
HELP! Spotify desktop on my laptop using windows seems to not work properly after I downloaded the latest version. I'm a Premium member paying £9.99 a month for a product that now doesn't work. I've...
Casual Listener
610 Views
2 replies
0 likes
Unsolved.
Unsolved.
612 Views
0 replies
0 likes
Hoping someone can shed some light on a strange problem I've been having for about a week. When I select a song to play, rather than playing the song I selected, Spotify simply plays the first song in the list. In an album, for instance, regardless o...
Hoping someone can shed some light on a strange problem I've been having for about a week. When I select a song to play, rather than playing the song I selected, Spotify simply plays the first song i...
Regular
940 Views
4 replies
2 likes
There is a problem on all of my devices (phone, laptop, and desktop) where spotify will not play the next song on an album or playlist but instead will play a song from La-Di-Da, an album by Roar. I haven't been able to find an answer or someone with...
There is a problem on all of my devices (phone, laptop, and desktop) where spotify will not play the next song on an album or playlist but instead will play a song from La-Di-Da, an album by Roar. I ...
Casual Listener
1074 Views
1 replies
0 likes
Hi all,I keep trying to edit my playlist cover art, however whenever I select an image spotify always say "failed to upload image please try again".I have attempted this several times, even uninstalling and reinstalling but nothing ever changes and i...
Hi all, I keep trying to edit my playlist cover art, however whenever I select an image spotify always say "failed to upload image please try again". I have attempted this several times, even unins...
Community Legend
4704 Views
1 replies
2 likes
So one of my local songs keeps disappearing from spotify. as soon as I delete the song from the folder and readd it some time later it reappears in my collection and all the playlists I added it to earlier. There's other songs form that Folder that d...
So one of my local songs keeps disappearing from spotify. as soon as I delete the song from the folder and readd it some time later it reappears in my collection and all the playlists I added it to e...
471 Views
0 replies
0 likes
Hi. I'm currently unable to undo clicking the favorite option (it's a heart nowadays) in premium, both desktop and android. Any ideas?
Hi. I'm currently unable to undo clicking the favorite option (it's a heart nowadays) in premium, both desktop and android. Any ideas?
Community Legend
1236 Views
4 replies
0 likes
There is in MEXICO, no email or telephone contact.I has made dead end search about my problem.It unbeliveable that no body staff lisen me.I am consider to SUE spotify by FRAUD because the familiy service has no service to my family.I wait your answer...
There is in MEXICO, no email or telephone contact. I has made dead end search about my problem. It unbeliveable that no body staff lisen me. I am consider to SUE spotify by FRAUD because the famil...
Community Legend
457 Views
2 replies
0 likes
Hi - over the past weeks (since recent desktop player updates) I've been having problems where the Spotify Windows hangs on startup and will not start. I've tried the solutions suggested elsewhere but the problem just returns after a short time. I co...
Hi - over the past weeks (since recent desktop player updates) I've been having problems where the Spotify Windows hangs on startup and will not start. I've tried the solutions suggested elsewhere bu...
Newbie
2040 Views
7 replies
0 likes
Local files not being found. Info:- I have my Preferences set to look for music files in the correct directory.- I have moved the files/changed Preferences from the default /Downloads directory.- I have tried putting the files in subdirectories.- I h...
Local files not being found. Info: - I have my Preferences set to look for music files in the correct directory. - I have moved the files/changed Preferences from the default /Downloads direc...
Regular
635 Views
1 replies
4 likes
Hi, I have Spotify premium version 1.0.52.725.g943b26a8 (latest as of 2/4/17), and I am having problems with the desktop overlay (media playback panel, song info currently playing...) with Spotify only. With other media playback apps (eg. built-in Gr...
Hi, I have Spotify premium version 1.0.52.725.g943b26a8 (latest as of 2/4/17), and I am having problems with the desktop overlay (media playback panel, song info currently playing...) with Spotify on...
843 Views
0 replies
0 likes
Hi, i have a large collection of songs divided into playlists sorted in genres. The other day, i noticed something really alarming when i wanted to listen to one of my alltime favorite songs and it was now gone! Problem is, i can`t remember neither a...
Hi, i have a large collection of songs divided into playlists sorted in genres. The other day, i noticed something really alarming when i wanted to listen to one of my alltime favorite songs and it w...
Casual Listener
411 Views
2 replies
0 likes
5 of my 6 daily mixes change each day as I expect. But my daily mix #1 stays exactly the same despite having listened to it twice. How can I get it to refresh?
5 of my 6 daily mixes change each day as I expect. But my daily mix #1 stays exactly the same despite having listened to it twice. How can I get it to refresh?
335 Views
0 replies
0 likes
The feature I'm talking about is being able to select multiple songs and click "share" in order to get the share link of all songs selected. The recent update has removed this potential, as now when you click "Share" with multiple songs selected, you...
The feature I'm talking about is being able to select multiple songs and click "share" in order to get the share link of all songs selected. The recent update has removed this potential, as ...
Community Legend
383 Views
1 replies
0 likes
