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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2428 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155320 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

149537 Views

295 replies

22 likes

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  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11492 Views

1 replies

6 likes

  • 11492 Views
  • 1 replies
  • 6 likes

Solved!! Thumb Up Function

Actually, what's the function of thumb up? I've read thumb up function is for radio station. But I accidentally click the thumb up on artist's album on my spotify windows desktop. Is there any effect after I click thumb up? And could I remove the thu...

Casual Listener

Actually, what's the function of thumb up? I've read thumb up function is for radio station. But I accidentally click the thumb up on artist's album on my spotify windows desktop. Is there any effect...

scomaster50

Visitor

14572 Views

3 replies

0 likes

Windows
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Shuffle just plays song in order (Does not shuffle)

When I hit the shuffle button Spotify does not shuffle; instead, it continues to follow the order of the songs in the playlist. Looking at the play queue and hitting Ctrl+S changes nothing, it only toggles the green outline on the shuffle icon. The o...

Casual Listener

When I hit the shuffle button Spotify does not shuffle; instead, it continues to follow the order of the songs in the playlist. Looking at the play queue and hitting Ctrl+S changes nothing, it only t...

445 Views

0 replies

2 likes

Windows
  • 445 Views
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  • 2 likes

Can't Change Cover Image

For some reason, when I try to change the cover picture for one of my playlists, it won't let me. It keeps saying that the images I try using are 'too small' and that I need to use a 300x300. I've been trying to upload a 300x300 picture I have, and e...

Newbie

For some reason, when I try to change the cover picture for one of my playlists, it won't let me. It keeps saying that the images I try using are 'too small' and that I need to use a 300x300. I've be...

Radkrys

Newbie

4187 Views

3 replies

1 likes

Windows
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  • 3 replies
  • 1 likes

Solved!! Cannot access profile.

I cannot access my profile in the current version. Nothing happens when I click my name or the arrow. Hovering over it says profile and menu but nothing happens. Anyone else?

Regular

I cannot access my profile in the current version. Nothing happens when I click my name or the arrow. Hovering over it says profile and menu but nothing happens.    Anyone else?

labelscollected

Community Legend

818 Views

2 replies

0 likes

Windows
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Song List

For some reason, unless I'm on the artist page I cannot pick which songs I want to play. I will go to an artist that I have saved music for and click on the 5th song listed, but it will start playing the 1st song and I have to use the next button to ...

Newbie

For some reason, unless I'm on the artist page I cannot pick which songs I want to play. I will go to an artist that I have saved music for and click on the 5th song listed, but it will start playing...

jorlando989

Casual Listener

570 Views

3 replies

1 likes

Windows
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Superuser Contribution Play Spotify music in Foobar?

I bought a Spotify premium subscription because it has some music I was struggling to find for sale elsewhere. However, migrating my existing collection to the Spotify player is proving to be impossible. I'm trying to migrate a ~13,000 song playlist,...

Newbie

I bought a Spotify premium subscription because it has some music I was struggling to find for sale elsewhere.    However, migrating my existing collection to the Spotify player is provin...

gonzalojp76

Regular

26198 Views

9 replies

15 likes

Windows
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  • 9 replies
  • 15 likes

Windows client dropping connection every few minutes

Hello all, I am experiencing this very frustrating issue:Every few minutes my desktop client's connection drops out and I get blue bars preventing me from doing searches and starting new albums (error code 4). This does not cause discontinuity of pla...

Newbie

Hello all,   I am experiencing this very frustrating issue: Every few minutes my desktop client's connection drops out and I get blue bars preventing me from doing searches and starting new a...

386 Views

0 replies

0 likes

Windows
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Share Function

Maybe I'm doing something wrong. I really don't like having to share twice in order to share to both Facebook and Twitter. What happened to being able to do both simultaneously?

Newbie

Maybe I'm doing something wrong. I really don't like having to share twice in order to share to both Facebook and Twitter. What happened to being able to do both simultaneously?

MattSuda

Spotify Star

1356 Views

1 replies

0 likes

Windows
  • 1356 Views
  • 1 replies
  • 0 likes

Spotify keeps opening up randomly

I will be working on chrome, then my spotify app with just open itself up? How do I stop this from happening. (I'm on a surface book if that changes anything)

Newbie

I will be working on chrome, then my spotify app with just open itself up? How do I stop this from happening. (I'm on a surface book if that changes anything)

MartinStoichkov

Community Legend

2486 Views

1 replies

0 likes

Windows
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  • 1 replies
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HTF do I add a song from my computer???

I want to add a song to one of my Spotify playlists from the music folder in my computer. How do I do this? I downloaded Clip Grab to get the song off YouTube and put in my Music file. Then I followed the directions about Spotify and Local Files. I s...

Casual Listener

I want to add a song to one of my Spotify playlists from the music folder in my computer. How do I do this?  I downloaded Clip Grab to get the song off YouTube and put in my Music file. Then I f...

TobyAhnz

Newbie

435 Views

1 replies

0 likes

Windows
  • 435 Views
  • 1 replies
  • 0 likes

Asking to insert a disk into drive H:

Recently recieved pop up on Windows 10 - Spotify.exe - No disk There is no disk in the drive. Please insert a disk into drive H:. With the response - Cancel, Try again and continue. The popup will not disappear unless I terminated Spotify. Been a use...

Newbie

Recently recieved pop up on Windows 10 - Spotify.exe - No disk    There is no disk in the drive.  Please insert a disk into drive H:.   With the response - Cancel, Try again an...

parryjr

Casual Listener

2207 Views

2 replies

1 likes

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volume level

I use two screens, and whever I pause a song and play it again when using the desktop app it makes the volume lower. Any help?

Newbie

I use two screens, and whever I pause a song and play it again when using the desktop app it makes the volume lower. Any help?

575 Views

0 replies

0 likes

Windows
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Spotify won't play the song I select, instead a different one.

Recently, I've started experiencing a recurring issue with Spotify on Windows where I go to select a specific song from an album, and it selects the first track, or a random one if I have shuffle turned on. Restarting the client doesn't help. It does...

Gig Goer

Recently, I've started experiencing a recurring issue with Spotify on Windows where I go to select a specific song from an album, and it selects the first track, or a random one if I have shuffle tur...

labelscollected

Community Legend

850 Views

2 replies

0 likes

Windows
  • 850 Views
  • 2 replies
  • 0 likes

When I pick a song from a band in the artists tab, it switches back to the first song in the list.

When I pick a song from the "Artists" tab (and pick a band of course) and choose a song, let's say in the middle of the list, then it jumps to the first song in the list.

Casual Listener

When I pick a song from the "Artists" tab (and pick a band of course) and choose a song, let's say in the middle of the list, then it jumps to the first song in the list.

MartinStoichkov

Community Legend

367 Views

1 replies

0 likes

Windows
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  • 1 replies
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Shuffle is not really random

I posted about this problem earlier but nothing was working so im trying again with a different angle Yesterday i added 10-12 new songs to my playlist, and ever since, i havent heard any of the new songs on my shuffle play.. I even downloaded the son...

Regular

I posted about this problem earlier but nothing was working so im trying again with a different angle 😉  Yesterday i added 10-12 new songs to my playlist, and ever since, i havent heard any of...

user-removed

Not applicable

1506 Views

5 replies

0 likes

Windows
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  • 5 replies
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Solved!! Where is "You might also like"?

In the Android app, Spotify starts on top with a collection of playlists based on my interests. This section is called "You might also like". Is there anything like this in the desktop app? For me it only shows some local playlists (those are all in ...

Casual Listener

In the Android app, Spotify starts on top with a collection of playlists based on my interests. This section is called "You might also like".   Is there anything like this in the desktop&...

pbb72

Casual Listener

8001 Views

6 replies

1 likes

Windows
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  • 6 replies
  • 1 likes

Spotify Doesn't play songs that also have local content

I'm having a problem with my desktop Spotify where it won't play certain artists or songs. They work on the web player at home and at work. I think the problem may be that I have the files locally on my home PC in a file type that Spotify may not rec...

Newbie

I'm having a problem with my desktop Spotify where it won't play certain artists or songs. They work on the web player at home and at work. I think the problem may be that I have the files locally on...

294 Views

0 replies

0 likes

Windows
  • 294 Views
  • 0 replies
  • 0 likes

Spotify plays top song in list of songs when playing any song

So I go to for example Drake and click a song 4 songs down from the top. Well it gets highlighted in a grey tab but plays the top song in the list. It does this for any list of songs including playlists. In order to switch songs you need to play the ...

Casual Listener

So I go to for example Drake and click a song 4 songs down from the top. Well it gets highlighted in a grey tab but plays the top song in the list. It does this for any list of songs including playli...

endlessonex

Casual Listener

502 Views

1 replies

0 likes

Windows
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  • 1 replies
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Superuser Contribution Select all music

Does anyone know a way I can select all the music in my library and add it to a playlist? Is this even possible?

Newbie

Does anyone know a way I can select all the music in my library and add it to a playlist? Is this even possible?

Ver

Spotify Legend

14789 Views

8 replies

4 likes

Windows
  • 14789 Views
  • 8 replies
  • 4 likes