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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81607 Views

40 replies

68 likes

  • 81607 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

779206 Views

503 replies

64 likes

  • 779206 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18854 Views

19 replies

5 likes

  • 18854 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2831 Views

0 replies

4 likes

  • 2831 Views
  • 0 replies
  • 4 likes

song stops for 1 sec and goes on again

hi all i have a problem sins today i play a song and nothing wrong but then it stops for like 1 sec and goes on again i updated everything nothing works i have premium

Newbie

hi all i have a problem sins today i play a song and nothing wrong but then it stops for like 1 sec and goes on again i updated everything nothing works i have premium

371 Views

0 replies

1 likes

Windows
  • 371 Views
  • 0 replies
  • 1 likes

All songs greyed out

Hi, I have been trying to figure out what it going on with my playlists. I woke up a few days ago and all my songs were greyed out. I can still find the greyed out songs on spotify and play them, but I have been building playlists for a long time and...

Regular

Hi, I have been trying to figure out what it going on with my playlists. I woke up a few days ago and all my songs were greyed out. I can still find the greyed out songs on spotify and play them, but...

newrkv

Regular

714 Views

2 replies

0 likes

Windows
  • 714 Views
  • 2 replies
  • 0 likes

Solved!! No album page will load today

No matter which album page I attempt to load now, I get the standard (very helpful) error message "Something went wrong - Please try again later." This occurs even if I attempt to view the page for an album I'm currently listening to - obviously it i...

Regular

No matter which album page I attempt to load now, I get the standard (very helpful) error message "Something went wrong - Please try again later." This occurs even if I attempt to view the page for a...

FantasticWonder

Regular

1028 Views

5 replies

1 likes

Windows
  • 1028 Views
  • 5 replies
  • 1 likes

New bug in Spotify for Windows

Just today, I updated to the latest version of Spotify for Windows 10 and ever since updating, I can not load any new albums after searching for them. I also can not open any artist pages of any kind. The problem is not the internet connection. I can...

Newbie

Just today, I updated to the latest version of Spotify for Windows 10 and ever since updating, I can not load any new albums after searching for them. I also can not open any artist pages of any kind...

466 Views

0 replies

5 likes

Windows
  • 466 Views
  • 0 replies
  • 5 likes

No album page will load after update

No matter which album page I attempt to load now, I get the standard (very helpful) error message "Something went wrong - Please try again later." This occurs even if I attempt to view the page for an album I'm currently listening to - obviously it i...

Regular

No matter which album page I attempt to load now, I get the standard (very helpful) error message "Something went wrong - Please try again later." This occurs even if I attempt to view the page for a...

384 Views

0 replies

1 likes

Windows
  • 384 Views
  • 0 replies
  • 1 likes

Expanding playlist descriptions

So recently I followed this playlist, and there's a link I'd like to follow to contact the original creator, but I can't seem to find any way to expand the description, and some people seem to say it's not even possible. If there is actually no way, ...

Newbie

So recently I followed this playlist, and there's a link I'd like to follow to contact the original creator, but I can't seem to find any way to expand the description, and some people seem to say it...

1372 Views

0 replies

11 likes

Windows
  • 1372 Views
  • 0 replies
  • 11 likes

Playlist bug. Let PL finish, click the last song and the FIRST song in the PL will play.

Desktop app on PC, Win 7. See attached file for app and system details.There is a bug when playing a playlist or an album. (Any list of songs really). To reproduce the error:1. Make sure Auto Play, Shuffle and Repeat is off.2. Start playing the last ...

Newbie

Desktop app on PC, Win 7. See attached file for app and system details. There is a bug when playing a playlist or an album. (Any list of songs really).    To reproduce the error: 1. Mak...

529 Views

0 replies

0 likes

Windows
  • 529 Views
  • 0 replies
  • 0 likes

Skipping all songs, 'song not available'

Hi there! My spotify on my desktop abruptly isn't working at all today. I cannot listen to any songs in my existing playlists (as I've done many times before) or through browsing. Whenever I click on a song it says 'This song is not available. If you...

Casual Listener

Hi there!   My spotify on my desktop abruptly isn't working at all today. I cannot listen to any songs in my existing playlists (as I've done many times before) or through browsing.   W...

518 Views

0 replies

1 likes

Windows
  • 518 Views
  • 0 replies
  • 1 likes

Linking local files to catgalogue

So I've had local files for a long time, and I could add them in my library as music linked to the Spotify catalogue just as usual, but today I started cleaning up a bit (I had the same album split into two different parts, etc...) and when I tried t...

Casual Listener

So I've had local files for a long time, and I could add them in my library as music linked to the Spotify catalogue just as usual, but today I started cleaning up a bit (I had the same album split i...

441 Views

0 replies

0 likes

Windows
  • 441 Views
  • 0 replies
  • 0 likes

Improper version update for Windows 10 app

The Windows app store tells me that v1.57.332.0. is available. I update and end up with v1.0.56.505. Now the store says I'm up to date with v1.57.332.0. Why such a discrepancy in versioning?

Roadie

The Windows app store tells me that v1.57.332.0. is available.   I update and end up with v1.0.56.505.  Now the store says I'm up to date with v1.57.332.0.   Why such a discrepancy...

466 Views

0 replies

0 likes

Windows
  • 466 Views
  • 0 replies
  • 0 likes

Desktop and Mobile not scrobbling for LastFM

I recently got Spotify Premium (and recently updated Spotify on Desktop) today and it's not scrobbling at all. I've tried disconnecting/reconnecting and reinstalling and it's not working. Moreover, I use Spotify on iOS and I don't I remember it ever ...

Newbie

I recently got Spotify Premium (and recently updated Spotify on Desktop) today and it's not scrobbling at all. I've tried disconnecting/reconnecting and reinstalling and it's not working. Moreover, I...

440 Views

0 replies

0 likes

Windows
  • 440 Views
  • 0 replies
  • 0 likes

Spotify reinstalls every time you restart windows 10.

It is time to fix this embarrassing problem that you have had with the installer for at least 1 year. Every time i start Spotify after a reboot of my windows 10 machines the installer kicks in and reinstalls. This is a really enjoying and stupid erro...

Casual Listener

It is time to fix this embarrassing problem that you have had with the installer for at least 1 year. Every time i start Spotify after a reboot of my windows 10 machines the installer kicks in and re...

1299 Views

0 replies

5 likes

Windows
  • 1299 Views
  • 0 replies
  • 5 likes

Spotify crashes when trying to play all playlists in a folder

I know this used to work perfectly fine since I've made several folders with mutliple playlists. But now whenever I click the play button on a folder, the program crashes. I'm using the most recent version of Spotify, so this is clearly a new bug.Thi...

Music Fan

I know this used to work perfectly fine since I've made several folders with mutliple playlists. But now whenever I click the play button on a folder, the program crashes. I'm using the most recent v...

starfunkl

Newbie

763 Views

2 replies

0 likes

Windows
  • 763 Views
  • 2 replies
  • 0 likes

Keyboard shortcut for Spotify connect volume?

Hi, Is there a keyboard shortcut for increasing and decreasing volume whilst using Spotify Connect from the Windows desktop application? Thanks

Visitor

Hi,   Is there a keyboard shortcut for increasing and decreasing volume whilst using Spotify Connect from the Windows desktop application?   Thanks

gryffyn

Roadie

3146 Views

1 replies

0 likes

Windows
  • 3146 Views
  • 1 replies
  • 0 likes

"next song playing" Pop up thing

Hello,when i change song or use volume buttons on my windows 10 computer a little spotfiy pop up appears telling what song is playing, is there a way to remove that? its a little annoyying

Newbie

Hello, when i change song or use volume buttons on my windows 10 computer a little spotfiy pop up appears telling what song is playing, is there a way to remove that? its a little annoyying 

gryffyn

Roadie

17421 Views

1 replies

1 likes

Windows
  • 17421 Views
  • 1 replies
  • 1 likes

Spotify Skips around like a cd

About every 10 seconds. Only on Chance The Rapper Songs. nothing else.

Newbie

About every 10 seconds. Only on Chance The Rapper Songs. nothing else.

473 Views

0 replies

0 likes

Windows
  • 473 Views
  • 0 replies
  • 0 likes

Solved!! Multiple spotify.exe process

Hello Why there are multiple Spotify.exe processes? Why not just one? I killed them one by one but they kept coming back.

Visitor

Hello   Why there are multiple Spotify.exe processes? Why not just one? I killed them one by one but they kept coming back.      

gryffyn

Roadie

39973 Views

1 replies

1 likes

Windows
  • 39973 Views
  • 1 replies
  • 1 likes

Windows app and iPhone app play different versions of the same song

The song in question is "Bloodwork" by 36 Crazyfists on the album titled "A Snow Capped Romance." This is the only song I've encountered with this problem. There are two versions of the song that were recorded, one with harsh vocals in the middle and...

Visitor

The song in question is "Bloodwork" by 36 Crazyfists on the album titled "A Snow Capped Romance." This is the only song I've encountered with this problem. There are two versions of the song that wer...

529 Views

0 replies

0 likes

Windows
  • 529 Views
  • 0 replies
  • 0 likes

window scaling issue on awkward resolution

Hi Spoitfy Team! This happened when I maximized Spotify.The below screenshot is from a 2048x1152 resolution screen, made with the built-in windows snipping tool using the window snip mode. The only modification I made to the image are my magical oran...

Newbie

Hi Spoitfy Team!   This happened when I maximized Spotify. The below screenshot is from a 2048x1152 resolution screen, made with the built-in windows snipping tool using the window snip ...

jessep60

Regular

921 Views

1 replies

0 likes

Windows
  • 921 Views
  • 1 replies
  • 0 likes

Spotify won't match my local files when listening on work computer

On my Mac at home, I imported my iTunes playlists into Spotify. Everything plays just fine on that computer (presumably) because the files are all there locally. However when I use the web or desktop version of Spotify on my computer at work, NONE of...

Gig Goer

On my Mac at home, I imported my iTunes playlists into Spotify. Everything plays just fine on that computer (presumably) because the files are all there locally.   However when I use the web...

Novantique

Casual Listener

1574 Views

1 replies

3 likes

Mac
Windows
  • 1574 Views
  • 1 replies
  • 3 likes