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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84131 Views

40 replies

68 likes

  • 84131 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798068 Views

505 replies

64 likes

  • 798068 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24481 Views

26 replies

7 likes

  • 24481 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3099 Views

0 replies

4 likes

  • 3099 Views
  • 0 replies
  • 4 likes

Download Song from Spotify Premium

Is there any way you can download songs with Spotify Premium? As a musician I would be very good to have the possibility, because I could transcribe complete songs and solos with the superior sound quality that has Spotify Premium.

Newbie

Is there any way you can download songs with Spotify Premium? As a musician I would be very good to have the possibility, because I could transcribe complete songs and solos with the superior sound q...

gryffyn

Roadie

880 Views

1 replies

1 likes

Windows
  • 880 Views
  • 1 replies
  • 1 likes

is there a way to upload my music to playlist and then removing from my local files?

Well, i have a youtube channel where i would like to upload the musics to the spotify, the thing is that i have to get this music stored on my computer or it will disappear. isn't there a way to keep music on my spotify playlist after i deleted them ...

Casual Listener

Well, i have a youtube channel where i would like to upload the musics to the spotify, the thing is that i have to get this music stored on my computer or it will disappear. isn't there a way to keep...

MattSuda

Spotify Star

1221 Views

3 replies

0 likes

Windows
  • 1221 Views
  • 3 replies
  • 0 likes

Is there any costumer support?

Since i haven't gotten an aswer to my previous post i'm wondering if there is any costumer support. I'm really thinking of unsubscribing to spotify since what happended to my library or if it doesn't have any solution. Thanks.

Regular

Since i haven't gotten an aswer to my previous post i'm wondering if there is any costumer support. I'm really thinking of unsubscribing to spotify since what happended to my library or if it doesn't...

589 Views

0 replies

0 likes

Windows
  • 589 Views
  • 0 replies
  • 0 likes

"Can't play the current song" error message

For the past two days I cannot play any songs on my Windows machine. I click play and 1-2 seconds later the message "Can't play the current song" appears in a blue outline. I've restarted the application several times. That makes no difference. How t...

Casual Listener

For the past two days I cannot play any songs on my Windows machine.  I click play and 1-2 seconds later the message "Can't play the current song" appears in a blue outline.  I've restarted...

321 Views

0 replies

0 likes

Windows
  • 321 Views
  • 0 replies
  • 0 likes

Missing Display Option

In my spotify display options, I don't have the option to enable the Song-Popup UI, help please!

Casual Listener

In my spotify display options, I don't have the option to enable the Song-Popup UI, help please!

xHowlx

Casual Listener

3131 Views

1 replies

0 likes

Windows
  • 3131 Views
  • 1 replies
  • 0 likes

Win 10 Store App: Offline Storage Loc Not Saved

It won't save a change to the offline storage location in advanced preferences in the newly downloaded Windows 10 Store version of the app.

Gig Goer

It won't save a change to the offline storage location in advanced preferences in the newly downloaded Windows 10 Store version of the app.

notebene

Gig Goer

1193 Views

4 replies

4 likes

Windows
  • 1193 Views
  • 4 replies
  • 4 likes

music very soft

Hi, Music that i play from spotify is very soft on my bluetooth speaker. Other players play the music very louder. regards, Sander

Casual Listener

Hi,   Music that i play from spotify is very soft on my bluetooth speaker. Other players play the music very louder.   regards,   Sander

485 Views

0 replies

0 likes

Windows
  • 485 Views
  • 0 replies
  • 0 likes

song stops for 1 sec and goes on again

hi all i have a problem sins today i play a song and nothing wrong but then it stops for like 1 sec and goes on again i updated everything nothing works i have premium

Newbie

hi all i have a problem sins today i play a song and nothing wrong but then it stops for like 1 sec and goes on again i updated everything nothing works i have premium

376 Views

0 replies

1 likes

Windows
  • 376 Views
  • 0 replies
  • 1 likes

All songs greyed out

Hi, I have been trying to figure out what it going on with my playlists. I woke up a few days ago and all my songs were greyed out. I can still find the greyed out songs on spotify and play them, but I have been building playlists for a long time and...

Regular

Hi, I have been trying to figure out what it going on with my playlists. I woke up a few days ago and all my songs were greyed out. I can still find the greyed out songs on spotify and play them, but...

newrkv

Regular

722 Views

2 replies

0 likes

Windows
  • 722 Views
  • 2 replies
  • 0 likes

Solved!! No album page will load today

No matter which album page I attempt to load now, I get the standard (very helpful) error message "Something went wrong - Please try again later." This occurs even if I attempt to view the page for an album I'm currently listening to - obviously it i...

Regular

No matter which album page I attempt to load now, I get the standard (very helpful) error message "Something went wrong - Please try again later." This occurs even if I attempt to view the page for a...

FantasticWonder

Regular

1061 Views

5 replies

1 likes

Windows
  • 1061 Views
  • 5 replies
  • 1 likes

New bug in Spotify for Windows

Just today, I updated to the latest version of Spotify for Windows 10 and ever since updating, I can not load any new albums after searching for them. I also can not open any artist pages of any kind. The problem is not the internet connection. I can...

Newbie

Just today, I updated to the latest version of Spotify for Windows 10 and ever since updating, I can not load any new albums after searching for them. I also can not open any artist pages of any kind...

473 Views

0 replies

5 likes

Windows
  • 473 Views
  • 0 replies
  • 5 likes

No album page will load after update

No matter which album page I attempt to load now, I get the standard (very helpful) error message "Something went wrong - Please try again later." This occurs even if I attempt to view the page for an album I'm currently listening to - obviously it i...

Regular

No matter which album page I attempt to load now, I get the standard (very helpful) error message "Something went wrong - Please try again later." This occurs even if I attempt to view the page for a...

384 Views

0 replies

1 likes

Windows
  • 384 Views
  • 0 replies
  • 1 likes

Expanding playlist descriptions

So recently I followed this playlist, and there's a link I'd like to follow to contact the original creator, but I can't seem to find any way to expand the description, and some people seem to say it's not even possible. If there is actually no way, ...

Newbie

So recently I followed this playlist, and there's a link I'd like to follow to contact the original creator, but I can't seem to find any way to expand the description, and some people seem to say it...

1380 Views

0 replies

11 likes

Windows
  • 1380 Views
  • 0 replies
  • 11 likes

Playlist bug. Let PL finish, click the last song and the FIRST song in the PL will play.

Desktop app on PC, Win 7. See attached file for app and system details.There is a bug when playing a playlist or an album. (Any list of songs really). To reproduce the error:1. Make sure Auto Play, Shuffle and Repeat is off.2. Start playing the last ...

Newbie

Desktop app on PC, Win 7. See attached file for app and system details. There is a bug when playing a playlist or an album. (Any list of songs really).    To reproduce the error: 1. Mak...

530 Views

0 replies

0 likes

Windows
  • 530 Views
  • 0 replies
  • 0 likes

Skipping all songs, 'song not available'

Hi there! My spotify on my desktop abruptly isn't working at all today. I cannot listen to any songs in my existing playlists (as I've done many times before) or through browsing. Whenever I click on a song it says 'This song is not available. If you...

Casual Listener

Hi there!   My spotify on my desktop abruptly isn't working at all today. I cannot listen to any songs in my existing playlists (as I've done many times before) or through browsing.   W...

520 Views

0 replies

1 likes

Windows
  • 520 Views
  • 0 replies
  • 1 likes

Linking local files to catgalogue

So I've had local files for a long time, and I could add them in my library as music linked to the Spotify catalogue just as usual, but today I started cleaning up a bit (I had the same album split into two different parts, etc...) and when I tried t...

Casual Listener

So I've had local files for a long time, and I could add them in my library as music linked to the Spotify catalogue just as usual, but today I started cleaning up a bit (I had the same album split i...

443 Views

0 replies

0 likes

Windows
  • 443 Views
  • 0 replies
  • 0 likes

Improper version update for Windows 10 app

The Windows app store tells me that v1.57.332.0. is available. I update and end up with v1.0.56.505. Now the store says I'm up to date with v1.57.332.0. Why such a discrepancy in versioning?

Roadie

The Windows app store tells me that v1.57.332.0. is available.   I update and end up with v1.0.56.505.  Now the store says I'm up to date with v1.57.332.0.   Why such a discrepancy...

474 Views

0 replies

0 likes

Windows
  • 474 Views
  • 0 replies
  • 0 likes

Desktop and Mobile not scrobbling for LastFM

I recently got Spotify Premium (and recently updated Spotify on Desktop) today and it's not scrobbling at all. I've tried disconnecting/reconnecting and reinstalling and it's not working. Moreover, I use Spotify on iOS and I don't I remember it ever ...

Newbie

I recently got Spotify Premium (and recently updated Spotify on Desktop) today and it's not scrobbling at all. I've tried disconnecting/reconnecting and reinstalling and it's not working. Moreover, I...

447 Views

0 replies

0 likes

Windows
  • 447 Views
  • 0 replies
  • 0 likes

Spotify reinstalls every time you restart windows 10.

It is time to fix this embarrassing problem that you have had with the installer for at least 1 year. Every time i start Spotify after a reboot of my windows 10 machines the installer kicks in and reinstalls. This is a really enjoying and stupid erro...

Casual Listener

It is time to fix this embarrassing problem that you have had with the installer for at least 1 year. Every time i start Spotify after a reboot of my windows 10 machines the installer kicks in and re...

1301 Views

0 replies

5 likes

Windows
  • 1301 Views
  • 0 replies
  • 5 likes

Spotify crashes when trying to play all playlists in a folder

I know this used to work perfectly fine since I've made several folders with mutliple playlists. But now whenever I click the play button on a folder, the program crashes. I'm using the most recent version of Spotify, so this is clearly a new bug.Thi...

Music Fan

I know this used to work perfectly fine since I've made several folders with mutliple playlists. But now whenever I click the play button on a folder, the program crashes. I'm using the most recent v...

starfunkl

Newbie

773 Views

2 replies

0 likes

Windows
  • 773 Views
  • 2 replies
  • 0 likes