Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81288 Views

40 replies

68 likes

  • 81288 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

777484 Views

503 replies

64 likes

  • 777484 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18422 Views

19 replies

5 likes

  • 18422 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2810 Views

0 replies

4 likes

  • 2810 Views
  • 0 replies
  • 4 likes

Spotify won't match my local files when listening on work computer

On my Mac at home, I imported my iTunes playlists into Spotify. Everything plays just fine on that computer (presumably) because the files are all there locally. However when I use the web or desktop version of Spotify on my computer at work, NONE of...

Gig Goer

On my Mac at home, I imported my iTunes playlists into Spotify. Everything plays just fine on that computer (presumably) because the files are all there locally.   However when I use the web...

Novantique

Casual Listener

1574 Views

1 replies

3 likes

Mac
Windows
  • 1574 Views
  • 1 replies
  • 3 likes

Spotify Lag

Since i purchased premium ive been getting internet lag when i start up spotify or skip a song,im not sure if it has to do with premium but its really annoying

Casual Listener

Since i purchased premium ive been getting internet lag when i start up spotify or skip a song,im not sure if it has to do with premium but its really annoying

Brazzenn

Casual Listener

2225 Views

1 replies

0 likes

Windows
  • 2225 Views
  • 1 replies
  • 0 likes

Complaining about full drive, with 95Gb free

I have choosen a folder on my D drive for downloads (offline listening) But when im trying to download the playlists it complains about full drive... I HAVE 95GB FREE!!!!! I had 6Gb free on my C drive before starting to download and now its full. IT ...

Regular

I have choosen a folder on my D drive for downloads (offline listening) But when im trying to download the playlists it complains about full drive... I HAVE 95GB FREE!!!!! I had 6Gb free on my C driv...

1444 Views

0 replies

0 likes

Windows
  • 1444 Views
  • 0 replies
  • 0 likes

Solved!! Win32 Store app vs generic download

Hello!I'm just wondering how many versions the Win32 Windows Store app (which I noticed about 15 minutes ago) will be behind the main update channel? Mainly, would it be updated as frequently as the "restart spotify to install update" prompt?Thanks!

Music Fan

Hello! I'm just wondering how many versions the Win32 Windows Store app (which I noticed about 15 minutes ago) will be behind the main update channel? Mainly, would it be updated as frequently as ...

hans-jürgen

Roadie

9169 Views

1 replies

0 likes

Windows
  • 9169 Views
  • 1 replies
  • 0 likes

I can't get Spotify to get the album art or the artist from Windows Media Player

I'm trying to import a song from Windows Media Player, and it won't add the album art or the artist. I downloaded an mp3 file, and basically put it into Windows Media Player. I then added the artist, album art, album title and everything else. When I...

Newbie

I'm trying to import a song from Windows Media Player, and it won't add the album art or the artist. I downloaded an mp3 file, and basically put it into Windows Media Player. I then added the artist,...

629 Views

0 replies

0 likes

Windows
  • 629 Views
  • 0 replies
  • 0 likes

Spotify Connect Network Interface Prioritization (updated)

So I've had this problem with my Sonos speakers not showing up in Spotify for Windows. Reached out to Sonos Support on their community forums where a representative pinpointed the problem to my VPN. When I disconnect from VPN the Sonos speakers show ...

Newbie

So I've had this problem with my Sonos speakers not showing up in Spotify for Windows. Reached out to Sonos Support on their community forums where a representative pinpointed the problem to my ...

1328 Views

0 replies

1 likes

Windows
  • 1328 Views
  • 0 replies
  • 1 likes

I can't use high quality. I'm premium

HiI'm a premium and I can't use high quality. I tried to put it but I can't. Can you help me?PS: Sorry for the Italian hehe

Newbie

Hi I'm a premium and I can't use high quality. I tried to put it but I can't. Can you help me? PS: Sorry for the Italian hehe

Robert_W

Community Legend

765 Views

1 replies

0 likes

Windows
  • 765 Views
  • 1 replies
  • 0 likes

Unable to delete songs from my "songs" tab

I recently added 3 songs from my local file to my spotify songs list. I've then wanted to delete them as they're not able to be downloaded to my phone. But no matter what I do, those songs can't be deleted and the greyed songs really irritates me on ...

Newbie

I recently added 3 songs from my local file to my spotify songs list. I've then wanted to delete them as they're not able to be downloaded to my phone. But no matter what I do, those songs can't be d...

458 Views

0 replies

0 likes

Windows
  • 458 Views
  • 0 replies
  • 0 likes

Songs don't sync

Hi,After the last few PC updates the songs in my PC do not synchronize with the ones on my mobile phone anymore.The following does not help:Restart the PC programRestart the PCLogout from SpotifyWhat helps:Uninstall and reinstall SpotifyThe Phone is ...

Visitor

Hi, After the last few PC updates the songs in my PC do not synchronize with the ones on my mobile phone anymore. The following does not help: Restart the PC program Restart the PC Logout from ...

560 Views

0 replies

0 likes

Windows
  • 560 Views
  • 0 replies
  • 0 likes

Radio stations on desktop and iPhone not synced

This is kind of hard to explain. I have a radio station of an artist which I play on both my iPhone and my laptop (Windows). I just found out though that these stations are separate on each device, running parallel to each other. i.e. a song that is ...

Newbie

This is kind of hard to explain.  I have a radio station of an artist which I play on both my iPhone and my laptop (Windows).  I just found out though that these stations are separate on ea...

539 Views

0 replies

0 likes

Windows
  • 539 Views
  • 0 replies
  • 0 likes

Descarga de Playlist

Soy usuario de spotify premium y he creado playlists con música de spotify más música local ( de mi disco rígido). La cuestión es que decidi descagar las canciones de las Playlist y se me descargaron todas salvo de una sola playlist que contiene alre...

Newbie

Soy usuario de spotify premium y he creado playlists con música de spotify más música local ( de mi disco rígido). La cuestión es que decidi descagar las canciones de las Playlist y se me descargaron...

1579 Views

0 replies

0 likes

Windows
  • 1579 Views
  • 0 replies
  • 0 likes

Spotify wont connect to any SONOS devices ? help please

My ipad and iphone have been connected to my spotify account since I joined, never logged out, last wednesday came home and went to play some music on spotify through my SONOS system. I was logged out on both devices ? coudnt log on, went on online h...

Newbie

My ipad and iphone have been connected to my spotify account since I joined, never logged out, last wednesday came home and went to play some music on spotify through my SONOS system. I was logged ou...

538 Views

0 replies

0 likes

Windows
  • 538 Views
  • 0 replies
  • 0 likes

This song is not available

Get this stupid message on some songs saying that the song isn't available and that I can locate it on my device if I want. But the songs on spotify, it's not saved locally. WHY IS THERE NO WAY FOR ME TO EASILY CONTACT A SUPPORT LINE TO GET HELP SO I...

Casual Listener

Get this stupid message on some songs saying that the song isn't available and that I can locate it on my device if I want. But the songs on spotify, it's not saved locally.     WHY IS T...

548 Views

0 replies

1 likes

Windows
  • 548 Views
  • 0 replies
  • 1 likes

Cannot open Spotify links

Hey. I've been having this problem where I cannot open Spotify links (like this one: open.spotify.com/user/caaakeeey/playlist/6QAKnenuZoowNqxRzZbeRg). Whenever I do, I get an address invalid error (this). I have tried:Reinstalling SpotifyMaking sure ...

Newbie

Hey. I've been having this problem where I cannot open Spotify links (like this one: open.spotify.com/user/caaakeeey/playlist/6QAKnenuZoowNqxRzZbeRg). Whenever I do, I get an address invalid err...

838 Views

0 replies

1 likes

Windows
  • 838 Views
  • 0 replies
  • 1 likes

Add Local Files to Library over Local Network

I have a server PC (windows 10) at home and it has my library of thousands of my own ripped CD's and other music, all legitimate and in the correct format. I'd like to include these in my "Local Files" in spotify on my main Windows 10 desktop. I clic...

Newbie

I have a server PC (windows 10) at home and it has my library of thousands of my own ripped CD's and other music, all legitimate and in the correct format.  I'd like to include these in my "Loca...

789 Views

0 replies

1 likes

Windows
  • 789 Views
  • 0 replies
  • 1 likes

Spotify will only play three songs in my Songs tab no matter what I do!

I'm a blind user doing my best to work with the desktop app for Spotify. I use the NVDA screen-reader. When I first started using Spotify earlier this year, I could access the albums and artists I had saved to my personal music, but an update about a...

Music Fan

I'm a blind user doing my best to work with the desktop app for Spotify. I use the NVDA screen-reader. When I first started using Spotify earlier this year, I could access the albums and artists I ha...

the_imaginatrix

Music Fan

744 Views

1 replies

0 likes

Windows
  • 744 Views
  • 1 replies
  • 0 likes

I cannot view the songs the people I follow listen to

For some reason I cannot view my friends or what they are listening to on the right side tab. Even if I am logged in to facebook, the tab only shows "Find Friends" and the generic people under that are "listening" to songs.

Newbie

For some reason I cannot view my friends or what they are listening to on the right side tab. Even if I am logged in to facebook, the tab only shows "Find Friends" and the generic people under that a...

359 Views

0 replies

0 likes

Windows
  • 359 Views
  • 0 replies
  • 0 likes

Singles displayed as full albums in "Your Music" section for Windows App

I've noticed a glitch after a recent update (not sure exactly which update) in the albums list of the "Your Music" section for the Spotify Windows app. Basically any single I add to my music shows up as a full album in the saved albums list, even wit...

Newbie

I've noticed a glitch after a recent update (not sure exactly which update) in the albums list of the "Your Music" section for the Spotify Windows app. Basically any single I add to my music shows up...

457 Views

0 replies

0 likes

Windows
  • 457 Views
  • 0 replies
  • 0 likes

No Album or Artist Art Showing

As the title says. There is one exception to this, and it's when I save an album it shows the album art. Otherwise, all albums and artists appear as they do in the images I've attached. As well as this, the album art next to individual songs (such as...

Casual Listener

As the title says. There is one exception to this, and it's when I save an album it shows the album art. Otherwise, all albums and artists appear as they do in the images I've attached. As well as th...

nzm18

Casual Listener

700 Views

1 replies

0 likes

Windows
  • 700 Views
  • 1 replies
  • 0 likes

Solved!! Spotify prevents Windows from shutting down

Every time I shut downWindows 7 x64 (on a fast computer), I get a message saying that Spotify prevents Windows from shutting down. If I manually tries to exit Spotify, it takes just a few milliseconds, so that should not be the problem. Is it possibl...

Casual Listener

Every time I shut downWindows 7 x64 (on a fast computer), I get a message saying that Spotify prevents Windows from shutting down. If I manually tries to exit Spotify, it takes just a few millis...

barnabo

Newbie

27066 Views

88 replies

13 likes

Windows
  • 27066 Views
  • 88 replies
  • 13 likes