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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137145 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 137145 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53417 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53417 Views
  • 0 replies
  • 33 likes

Solved!! Black screen when searchin an artist etc

When I search for an artist etc I only get a black (and sometimes white) screen where the result usually is shown (i.e. the main field of the screen). The same happens for the choices Start, Activity and Radio.... Most often the screen is only black,...

  • Casual Listener
  • When I search for an artist etc I only get a black (and sometimes white) screen where the result usually is shown (i.e. the main field of the screen).   The same happens for the choices Star...
  • OviiiOne
  • Community Legend
  • 688 Views
  • 3 replies
  • 0 likes
  • Windows
  • 688 Views
  • 3 replies
  • 0 likes

Desktop to Desktop Connect

I'm sitting here with my laptop in one corner of the room, and my PC is in the other corner connected to my speakers. Is it possible to use the Connect feature from the desktop client on my laptop to start playing songs on the desktop client of my PC...

  • Visitor
  • I'm sitting here with my laptop in one corner of the room, and my PC is in the other corner connected to my speakers.   Is it possible to use the Connect feature from the desktop client on m...
  • MattSuda
  • Spotify Star
  • 228 Views
  • 1 replies
  • 0 likes
  • Windows
  • 228 Views
  • 1 replies
  • 0 likes

Song won't play depending on how it is referenced

Hi, I just wanted to share some odd behaviour I just noticed on my Windows Spotify client. Some time ago I had liked a song from a spotify radio stream, so Spotify added this song to my Liked from Radio playlist. So far all was normal, but while play...

  • Newbie
  • Hi,   I just wanted to share some odd behaviour I just noticed on my Windows Spotify client. Some time ago I had liked a song from a spotify radio stream, so Spotify added this song to my Li...
  • 135 Views
  • 0 replies
  • 0 likes
  • Windows
  • 135 Views
  • 0 replies
  • 0 likes

Messages and not seeing them

I don't know why it does this, but I have had people send me songs and I can only see the very most resent song that was sent. I can not go back and look at any of the history. Also if they sent more then one song, I don't get the others only the las...

  • Casual Listener
  • I don't know why it does this, but I have had people send me songs and I can only see the very most resent song that was sent.  I can not go back and look at any of the history.  Also if th...
  • MattSuda
  • Spotify Star
  • 160 Views
  • 3 replies
  • 0 likes
  • Windows
  • 160 Views
  • 3 replies
  • 0 likes

False Number of Following Poeple (Profile)

Hello this problem is on every of my devices here we go Description a false number of poeple im following is displayed in my profile on every device. I unfollowed about 60 poeple a longer time ago but it didn't updated the number of poeple following....

  • Community Legend
  • Hello 🙂   this problem is on every of my devices 😉   here we go   Description a false number of poeple im following is displayed in my profile on every device. I un...
  • 188 Views
  • 0 replies
  • 0 likes
  • Windows
  • 188 Views
  • 0 replies
  • 0 likes

Finding a playlist shown in Browse

The search for playlists seems broken to me. If I browse I can find the following playlist: Top 100 tracks of 2014 - Netherlands https://play.spotify.com/user/spotify/playlist/6c0DwvgydrTQBLTi4FQYt0 However if I put "top 100 tracks of 2014" in Search...

  • Casual Listener
  • The search for playlists seems broken to me.  If I browse I can find the following playlist:   Top 100 tracks of 2014 - Netherlands https://play.spotify.com/user/spotify/playlist/6c0D...
  • GraemeMoss
  • Casual Listener
  • 151 Views
  • 1 replies
  • 0 likes
  • Windows
  • 151 Views
  • 1 replies
  • 0 likes

Advertisements in foreign language

I have just re-installed spotify. It's working just fine, but my advertisments are all in some foreign language - Swedish or Norweigan maybe? My language settings are set to English. Can anyone shed some light on this?

  • Casual Listener
  • I have just re-installed spotify. It's working just fine, but my advertisments are all in some foreign language - Swedish or Norweigan maybe? My language settings are set to English. Can an...
  • physx420
  • Casual Listener
  • 214 Views
  • 2 replies
  • 0 likes
  • Windows
  • 214 Views
  • 2 replies
  • 0 likes

Playlists from Web Player Not Syncing with Desktop

I have songs I added to playlists/starred track list via the web player and they are not syncing with my desktop client so I can then connect my phone to the wifi and sync it from there. I've uninstalled and reinstalled Spotify twice and it still isn...

  • Casual Listener
  • I have songs I added to playlists/starred track list via the web player and they are not syncing with my desktop client so I can then connect my phone to the wifi and sync it from there. I've uninsta...
  • adagiogray
  • Newbie
  • 2384 Views
  • 6 replies
  • 0 likes
  • Windows
  • 2384 Views
  • 6 replies
  • 0 likes

Windows Mobile - Unable to find / download saved albums

This maybe an unbelievable stupid question but how in hell do you find your saved albums and download for offline playback? Surely there must be a way?

  • Newbie
  • This maybe an unbelievable stupid question but how in hell do you find your saved albums and download for offline playback? Surely there must be a way?
  • 114 Views
  • 0 replies
  • 0 likes
  • Windows
  • 114 Views
  • 0 replies
  • 0 likes

Songs periodically post on my Facebook with sharing settings off!

Once in a while, I check my Recent Activiy on Facebook. and it says I played a certain track. My Preferences for Sharing my activity and what I listen to on Facebook is also off. What's the deal? I listen to music half of my waking hours everyday.

  • Visitor
  • Once in a while, I check my Recent Activiy on Facebook. and it says I played a certain track. My Preferences for Sharing my activity and what I listen to on Facebook is also off. What's the deal? I l...
  • MattSuda
  • Spotify Star
  • 171 Views
  • 1 replies
  • 0 likes
  • Windows
  • 171 Views
  • 1 replies
  • 0 likes

Solved!! How to save artists

After the new update I have a slot for songs, albums and artists. I have found how to save a song (the plus sign) how to save albums (go to the album page and click save) but how on earth do you save artists?

  • Roadie
  • After the new update I have a slot for songs, albums and artists. I have found how to save a song (the plus sign) how to save albums (go to the album page and click save) but how on earth do you save...
  • 88Merl
  • Music Fan
  • 32597 Views
  • 17 replies
  • 1 likes
  • Windows
  • 32597 Views
  • 17 replies
  • 1 likes

How do you sort playlists in the windows desktop application?

I know you can sort songs within a playlist, but I am trying to sort the playlists themselves in the Windows Desktop app. Can you do this? You can do it within the Android app, but it would be nice to be able to do this in the desktop app.

  • Music Fan
  • I know you can sort songs within a playlist, but I am trying to sort the playlists themselves in the Windows Desktop app. Can you do this? You can do it within the Android app, but it would be nice t...
  • Justin35
  • Gig Goer
  • 2715 Views
  • 1 replies
  • 1 likes
  • Windows
  • 2715 Views
  • 1 replies
  • 1 likes

Local Files Will Only Go Into a Playlist or Starred - Not Music

Wondering if you could help me out. I was able to import an mp3 of my own through local files. I want to integrate it in my Music. However, Spotify will only give me the option to star it or at it to a playlist. It is only doing this for one song, no...

  • Newbie
  • Wondering if you could help me out. I was able to import an mp3 of my own through local files. I want to integrate it in my Music. However, Spotify will only give me the option to star it or at it to...
  • 130 Views
  • 0 replies
  • 0 likes
  • Windows
  • 130 Views
  • 0 replies
  • 0 likes

Spotify crashes display adapter driver

Hi, if i turn on "use hardware acceleration" it usually at some random point first freezes the software and then the whole desktop, then display goes black. when image returns i finally able to see any error messages is see this message: "display ada...

  • Newbie
  • Hi,   if i turn on "use hardware acceleration" it usually at some random point first freezes the software and then the whole desktop, then display goes black. when image returns i finally ab...
  • Erkan_Yılmaz
  • Community Legend
  • 2539 Views
  • 1 replies
  • 2 likes
  • Windows
  • 2539 Views
  • 1 replies
  • 2 likes

Solved!! Do i have to pay after 30 days trials???

guys please help me with this.can't i stream music after trials?

  • Newbie
  • guys please help me with this.can't i stream music after trials?
  • MattSuda
  • Spotify Star
  • 3511 Views
  • 1 replies
  • 0 likes
  • Windows
  • 3511 Views
  • 1 replies
  • 0 likes

I can see my desktop through Spotify-How do I solve?

Hi Guys, I'm using Windows 7 on my laptop and I can see my desktop through my Spotify screen. I've tried to uninstall and reinstall two, three times but it has not resolved the problem. This is what I'm seeing and it does not allow me to search for a...

  • Newbie
  • Hi Guys,   I'm using Windows 7 on my laptop and I can see my desktop through my Spotify screen.  I've tried to uninstall and reinstall two, three times but it has not resolved the probl...
  • 129 Views
  • 0 replies
  • 0 likes
  • Windows
  • 129 Views
  • 0 replies
  • 0 likes

How to permamently fix the blank screen problem for the desktop client?

I have found some posts that have a similar problem. When Spotify's desktop client is started normally, it cannot acces the internet. Instead, there is just a blank screen whenever I browse for songs and artists. In one thread, someone provided a tem...

  • Newbie
  • I have found some posts that have a similar problem. When Spotify's desktop client is started normally, it cannot acces the internet. Instead, there is just a blank screen whenever I browse for songs...
  • 213 Views
  • 0 replies
  • 0 likes
  • Windows
  • 213 Views
  • 0 replies
  • 0 likes

Solved!! Major stuttering and Spotify radio doesn't remember likes/dislikes

I have two problems, one is that Spotify songs will constantly stutter, even when loading nothing, and when loading a web page the stuttering gets 10x worse. I was talking to comcast last night for about 2 hours and nothing is wrong with my internet ...

  • Casual Listener
  • I have two problems, one is that Spotify songs will constantly stutter, even when loading nothing, and when loading a web page the stuttering gets 10x worse. I was talking to comcast last night for a...
  • E-Beats
  • Newbie
  • 1893 Views
  • 11 replies
  • 1 likes
  • Windows
  • 1893 Views
  • 11 replies
  • 1 likes

Radio Is Playing Bad Song Choices

Hello! I've been a Spotify user for quite a few months now. I primarily use the Desktop application, but I also am a mobile user as well. Anyways, I've started the "Pop" radio, which allows me to tailor the radio songs played to what I like. Unfortun...

  • Visitor
  • Hello! I've been a Spotify user for quite a few months now. I primarily use the Desktop application, but I also am a mobile user as well.   Anyways, I've started the "Pop" radio, which allow...
  • davida71uk
  • Roadie
  • 1419 Views
  • 7 replies
  • 5 likes
  • Windows
  • 1419 Views
  • 7 replies
  • 5 likes

Solved!! Adds conflict with play lists and play over two dozen times in a period of hours!

Hey allany one getting advertisiments that are in complete conflict with the play lists? I listen to jazz for example, and get a thug selling a leveno pro.. and I listened to christmas carols, and got the thug, followed by the thug, followed by the t...

  • Casual Listener
  • Hey all any one getting advertisiments that are in complete conflict with the play lists? I listen to jazz for example, and get a thug selling a leveno pro..  and I listened to christmas carols...
  • AA2014
  • Casual Listener
  • 212 Views
  • 2 replies
  • 0 likes
  • Windows
  • 212 Views
  • 2 replies
  • 0 likes