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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137210 Views
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  • Mac
    Windows
  • 137210 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53424 Views
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  • 33 likes
  • Windows
  • 53424 Views
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  • 33 likes

Solved!! Adds conflict with play lists and play over two dozen times in a period of hours!

Hey allany one getting advertisiments that are in complete conflict with the play lists? I listen to jazz for example, and get a thug selling a leveno pro.. and I listened to christmas carols, and got the thug, followed by the thug, followed by the t...

  • Casual Listener
  • Hey all any one getting advertisiments that are in complete conflict with the play lists? I listen to jazz for example, and get a thug selling a leveno pro..  and I listened to christmas carols...
  • AA2014
  • Casual Listener
  • 212 Views
  • 2 replies
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  • Windows
  • 212 Views
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Artist's Bio Info. is Inconsistent

For the artist Robert Johnson, the biography says on the one hand that his jealous girlfriend killed him, but, further down the bio, that some lady's husband killed him. So...how does one go about recommending a correction? Does anyone know, please? ...

  • Casual Listener
  • For the artist Robert Johnson, the biography says on the one hand that his jealous girlfriend killed him, but, further down the bio, that some lady's  husband  killed him. &nbsp...
  • 116 Views
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  • Windows
  • 116 Views
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Spotify stops playing a local file after adding tags to it

As the title states, after adding tags to a local file the song stops playing and is completely quiet. If i remove the tags however, it plays fine for some reason. If I try to add tags while it is playing it'll go silent as soon as they are applied. ...

  • Casual Listener
  • As the title states, after adding tags to a local file the song stops playing and is completely quiet. If i remove the tags however, it plays fine for some reason. If I try to add tags while it is pl...
  • blufiggs
  • Casual Listener
  • 187 Views
  • 2 replies
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  • Windows
  • 187 Views
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DIsappearing songs

Okay Im pissed now, some tracks from Anthrax went missing from my saved playlist and when I entered performer's page it shows not a single track saved. WHat the hell to do now? I cant save tracks to playlist because you delete them and make big mess ...

  • Visitor
  • Okay Im pissed now, some tracks from Anthrax went missing from my saved playlist and when I entered performer's page it shows not a single track saved. WHat the hell to do now? I cant save tracks to ...
  • Peter__
  • Community Legend
  • 145 Views
  • 1 replies
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  • Windows
  • 145 Views
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Solved!! If I uninstall Spotify do I also lose the cache?

I get an error whenever the Spotify installer attempts the latest update. In order to update to the latest version, it looks as though I'm going to have to uninstall Spotify then re-install. I don't mind this, but I'm on pay-as-you-go Internet and do...

  • Newbie
  • I get an error whenever the Spotify installer attempts the latest update. In order to update to the latest version, it looks as though I'm going to have to uninstall Spotify then re-install. I don't ...
  • Ant70_2
  • Regular
  • 2557 Views
  • 3 replies
  • 0 likes
  • Windows
  • 2557 Views
  • 3 replies
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Album art issue

I have imported an album into Spotify but how do I add the album art?

  • Regular
  • I have imported an album into Spotify but how do I add the album art?
  • 202 Views
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  • Windows
  • 202 Views
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Solved!! How to downgrade to the previous version?

The new Spotify look is absolutely HORRIBLE (Spotify pulling a Youtube? For **** sake...), and I cannot understand why the hell they don't give us the option to choose between the new look and the old one, so the only solution i can think of is to go...

  • Casual Listener
  • The new Spotify look is absolutely HORRIBLE (Spotify pulling a Youtube? For **** sake...), and I cannot understand why the hell they don't give us the option to choose between the new look and the ol...
  • SuperJanCool
  • Casual Listener
  • 69982 Views
  • 9 replies
  • 25 likes
  • Windows
  • 69982 Views
  • 9 replies
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Playlist cover resizing bug

Hi. I'd like to report a bug. Procedure: 1. Enter one of your playlists - playlist should be now displayed on central part. 2. While resizing central widget keep looking at playlist cover - it should resize at some point 3. Try to catch literally at ...

  • Newbie
  • Hi. I'd like to report a bug. Procedure: 1. Enter one of your playlists - playlist should be now displayed on central part. 2. While resizing central widget keep looking at playl...
  • 344 Views
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  • Windows
  • 344 Views
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cannot select and drag songs to playlists anymore

Since the latest update I am not able to select a song (from anywhere: album, playlist...) and drag it to an existing personal playlist. Everything has been working fine until the recent update. Is this on purpose or a bug? version 0.9.15.27.g87efe63...

  • Newbie
  • Since the latest update I am not able to select a song (from anywhere: album, playlist...) and drag it to an existing personal playlist. Everything has been working fine until the recent update. ...
  • user-removed
  • Not applicable
  • 182 Views
  • 1 replies
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  • Windows
  • 182 Views
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How do you make a recplament song available when spotify does not recognize the song

Hello Everyone, Issue: in SubjectIll try to explain it as easy as possible. I have a lot of playlists and i want to make them available for everyone. Yes i am aware that Spotify replaces the local songs if it is able to find the same song (if metadat...

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  • Newbie
  • Hello Everyone,   Issue: in Subject Ill try to explain it as easy as possible.   I have a lot of playlists and i want to make them available for everyone. Yes i am aware tha...
  • 162 Views
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  • Windows
  • 162 Views
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Spotify without Websockets

Hello, I am having trouble accessing Spotify at work. With both the web and desktop players, the "logging in..." window just spins forever without any progress. I contacted IT here and they informed me that Spotify is blocked since it uses Websocktes...

  • Newbie
  • Hello, I am having trouble accessing Spotify at work. With both the web and desktop players, the "logging in..." window just spins forever without any progress.   I contacted IT here and the...
  • 573 Views
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  • Windows
  • 573 Views
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is there a difference in sound between free and premium?

Not sure where to post this. There seems to be no exact place for such a simple question: is there a difference in sound between free and premium? What I am hearing here does not seem to be as good as rdio, or maybe it's just a coincidence based on w...

  • Casual Listener
  • Not sure where to post this. There seems to be no exact place for such a simple question: is there a difference in sound between free and premium? What I am hearing here does not seem to be as good...
  • Josh
  • Community Legend
  • 189 Views
  • 3 replies
  • 0 likes
  • Windows
  • 189 Views
  • 3 replies
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Installer don't even open

Hei!! I have Windows 7 installed on my computer and I've downloaded spotify's installer, but when I open it, it doens't work. I've tried the compatibility mode and even with another accounts on Windows but nothing seems to work. I'd like to know if s...

  • Casual Listener
  • Hei!! I have Windows 7 installed on my computer and I've downloaded spotify's installer, but when I open it, it doens't work. I've tried the compatibility mode and even with another accounts...
  • OviiiOne
  • Community Legend
  • 257 Views
  • 3 replies
  • 0 likes
  • Windows
  • 257 Views
  • 3 replies
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Matching my MP3s

Hi ! I'm new to Spotify and wanted to know if there is a way to match my personal library of MP3s (for those MP3s that Spotify has). Similar to what Google Music does, so you can access your MP3s on any device through Spotify. Basically it would reco...

  • Casual Listener
  • Hi ! I'm new to Spotify and wanted to know if there is a way to match my personal library of MP3s (for those MP3s that Spotify has). Similar to what Google Music does, so you can access your MP3s o...
  • user-removed
  • Not applicable
  • 691 Views
  • 3 replies
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  • Linux
    Mac
    Windows
  • 691 Views
  • 3 replies
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syncing downloaded files

i download 4 mixtapes and dragged them into spotify and local files. The songs play on the computer but not on my phone. When i try to play it on my phone a message appears that say to sync the song if i own it. The weird thing is a did the same thin...

  • Newbie
  • i download 4 mixtapes and dragged them into spotify and local files. The songs play on the computer but not on my phone. When i try to play it on my phone a message appears that say to sync the song ...
  • 143 Views
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  • Windows
  • 143 Views
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Spotify not saving downloaded tracks

I am using Spotify on a windows 8.1 laptop and a number of saved playlists. I can download any of my playlists by moving the toggle. However when I reboot, the toggles are back to OFFLINE mode and no music is downloaded. I have synced also to an andr...

  • Newbie
  • I am using Spotify on a windows 8.1 laptop and a number of saved playlists.  I can download any of my playlists by moving the toggle.  However when I reboot, the toggles are back to OFFLINE...
  • user-removed
  • Not applicable
  • 169 Views
  • 1 replies
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  • Windows
  • 169 Views
  • 1 replies
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Remove local files from Spotify playlists

I have created a playlist with many songs, and realized that there are some local files i have on there. Is there a way i can match those to loca lfiles I already have on my computer?

  • Newbie
  • I have created a playlist with many songs, and realized that there are some local files i have on there. Is there a way i can match those to loca lfiles I already have on my computer?
  • user-removed
  • Not applicable
  • 310 Views
  • 1 replies
  • 0 likes
  • Windows
  • 310 Views
  • 1 replies
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Is there a way to pin local files to an artist page?

So, before I tell you my problem, I must tell you how it became one. I love Avril Lavigne, I have alot of her music, alot of them are not on spotify. Some of them may not be able to be on spotify because they were never officialy released. I would re...

  • Casual Listener
  • So, before I tell you my problem, I must tell you how it became one. I love Avril Lavigne, I have alot of her music, alot of them are not on spotify. Some of them may not be able to be on spotify b...
  • user-removed
  • Not applicable
  • 117 Views
  • 1 replies
  • 0 likes
  • Windows
  • 117 Views
  • 1 replies
  • 0 likes

Solved!! Playlist loading... ad infinitum

Hello everyone. I created a playlist a few days ago with a very old desktop client (2012 version I think). Today I've updated to the latest version (for Windows) and everthing is ok but that last playlist, in the Playlists menu it appears like "Loadi...

  • Newbie
  • Hello everyone. I created a playlist a few days ago with a very old desktop client (2012 version I think). Today I've updated to the latest version (for Windows) and everthing is ok but that last p...
  • Jordi
  • Community Legend
  • 224 Views
  • 1 replies
  • 0 likes
  • Windows
  • 224 Views
  • 1 replies
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Playlist Radio adding Songs to playlist have any reflection to what songs play?

I am listening to a playlist radio I created, I was wondering that if add any songs to the playlist, would those addtions to included into the active playlist, or would i have to delete the playlist radio and restart it for the addtions to be include...

  • Regular
  • I am listening to a playlist radio I created, I was wondering that if add any songs to the playlist, would those addtions to included into the active playlist, or would i have to delete the playlist ...
  • 184 Views
  • 0 replies
  • 0 likes
  • Windows
  • 184 Views
  • 0 replies
  • 0 likes