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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 134275 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 134275 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50905 Views
  • 0 replies
  • 32 likes
  • Windows
  • 50905 Views
  • 0 replies
  • 32 likes

Deleted Playlist!

How do I undelete a deleted playlist? I thought I was deleting a song and it was a whole playlist with my favorite songs!! Help!

  • Newbie
  • How do I undelete a deleted playlist? I thought I was deleting a song and it was a whole playlist with my favorite songs!! Help!    
  • Joe
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • Windows
  • 165 Views
  • 1 replies
  • 0 likes

Wrong songs

Hey guys. I got on spotify today and I began playing a playlist of mine that I made. When the song ended, it immediately went to a different playlist with songs from the 60s, of which I have not heard before. I don't remember changing ANYTHING in my ...

  • Newbie
  • Hey guys. I got on spotify today and I began playing a playlist of mine that I made. When the song ended, it immediately went to a different playlist with songs from the 60s, of which I have not hear...
  • Peter__
  • Community Legend
  • 178 Views
  • 1 replies
  • 0 likes
  • Windows
  • 178 Views
  • 1 replies
  • 0 likes

New messages in inbox are not new

Hello! My inbox sometimes displays a number next to it indicating that I've received new messages. When I check my inbox there are no new messages. I've gone through every single message and when I exit the inbox it still says I've got new messages. ...

  • Casual Listener
  • Hello!     My inbox sometimes displays a number next to it indicating that I've received new messages.   When I check my inbox there are no new messages.   I've gone...
  • pnäh
  • Casual Listener
  • 289 Views
  • 4 replies
  • 0 likes
  • Windows
  • 289 Views
  • 4 replies
  • 0 likes

Win7 problems

Hi, I have a little problem with using spotify with Win&. In browser (Chrome) it works OK, but when I've installed it on my Win7, it's not working. It has synchronized all my playlists but when I want to listen to any kind of music, it's just doesn't...

  • Newbie
  • Hi, I have a little problem with using spotify with Win&. In browser (Chrome) it works OK, but when I've installed it on my Win7, it's not working. It has synchronized all my playlists but when I...
  • robbe_hb
  • Roadie
  • 226 Views
  • 1 replies
  • 0 likes
  • Windows
  • 226 Views
  • 1 replies
  • 0 likes

Where the hell are my local files?

Bonjour à tous ! Pourquoi les playlists générales ne s'affichent plus ? Tout marchait très bien , et maintenant , plus de playlists ! Avez vous une idée ?? Merci à tous de votre contribution , Marc

  • Casual Listener
  • Bonjour à tous !   Pourquoi les playlists générales ne s'affichent plus ?   Tout marchait très bien , et maintenant , plus de playlists !   Avez vous une idée ??   ...
  • 168 Views
  • 0 replies
  • 0 likes
  • Windows
  • 168 Views
  • 0 replies
  • 0 likes

404 Error

I am a subscriber and I have had a 404 Error the past few days. I exit and go back in, same thing. This is really getting tiresome; I'd like to be able to listen to the music I pay for.

  • Regular
  • I am a subscriber and I have had a 404 Error the past few days. I exit and go back in, same thing. This is really getting tiresome; I'd like to be able to listen to the music I pay for.
  • Joe
  • Community Legend
  • 259 Views
  • 4 replies
  • 0 likes
  • Windows
  • 259 Views
  • 4 replies
  • 0 likes

Importing playlists from Media Player

MY, I repeat, MY NOT- FROM -SPOTIFY playlist on Media Player was imported to Spotify. Now my own music that was on my media player on my laptop is not available to me on my laptop and I can only listen to it if I am online with Spotify. HOW DO I GET ...

  • Newbie
  • MY, I repeat, MY NOT- FROM -SPOTIFY playlist on Media Player was imported to Spotify. Now my own music that was on my media player on my laptop is not available to me on my laptop and I can only list...
  • Joe
  • Community Legend
  • 262 Views
  • 1 replies
  • 0 likes
  • Windows
  • 262 Views
  • 1 replies
  • 0 likes

Activity showing single repeated/old "user shared a track" message

Activity feed was working great for a while, but recently I see over and over that one of my friends shared Chelsea Wolfe's "We Hit a Wall", as if they were sharing it again every day. It's always close to the top. Regular listening activity continue...

  • Music Fan
  • Activity feed was working great for a while, but recently I see over and over that one of my friends shared Chelsea Wolfe's "We Hit a Wall", as if they were sharing it again every day. It's always cl...
  • 224 Views
  • 0 replies
  • 0 likes
  • Windows
  • 224 Views
  • 0 replies
  • 0 likes

Questions about "Discover" feature

Hello everybody, I have some questions about the recent Spotify's "Discover" feature: - What would be the criteria used to determine when the songs shared by my followers appears in there or not? - What's the point of spending the time by clicking on...

  • Regular
  • Hello everybody,   I have some questions about the recent Spotify's "Discover" feature:   - What  would  be t he  criteria  us ed t o de te rmine when ...
  • 238 Views
  • 0 replies
  • 0 likes
  • Windows
  • 238 Views
  • 0 replies
  • 0 likes

Spotify publishes the last listened song to Facebook after launch

Hello, it's my first post here. I found, that every time I launch the Spotify Windows Client it publishes the last listened song to Facebook, even if I've listened this song in the private session. I usually turn on the private session for not publis...

  • Newbie
  • Hello, it's my first post here.    I found, that every time I launch the Spotify Windows Client it publishes the last listened song to Facebook, even if I've listened this song in the p...
  • claudiamc
  • Roadie
  • 298 Views
  • 2 replies
  • 0 likes
  • Windows
  • 298 Views
  • 2 replies
  • 0 likes

Some songs don't play (Argentina)

Hello! Im using the desktop app, there are many songs that don't play. Anyone having the same problem? license issues? Greetings! Alfredo

  • Casual Listener
  • Hello!   Im using the desktop app, there are many songs that don't play.   Anyone having the same problem?   license issues?   Greetings!   Alfredo
  • AlfredoConde
  • Casual Listener
  • 317 Views
  • 2 replies
  • 0 likes
  • Windows
  • 317 Views
  • 2 replies
  • 0 likes

Any news on Collection?

This was announced almost a year ago, and we desperately need it. Can anyone from the Spotify camp say if it's at least coming this year?

  • Roadie
  • This was announced almost a year ago, and we desperately need it. Can anyone from the Spotify camp say if it's at least coming this year?
  • Peter__
  • Community Legend
  • 361 Views
  • 1 replies
  • 0 likes
  • Linux
    Mac
    Windows
  • 361 Views
  • 1 replies
  • 0 likes

Tracks I only play in 'Private Session' are showing in my Top Tracks list!!!!

I'm quite shocked to see that the tracks I play in 'private session', so no-one knows how I have a secret penchant for some embarassingly uncool stuff, are showing in my 'Top Tracks' on my profile! I'm going to go as far as to say 'What the **bleep**...

  • Casual Listener
  • I'm quite shocked to see that the tracks I play in 'private session', so no-one knows how I have a secret penchant for some embarassingly uncool stuff, are showing in my 'Top Tracks' on my profile! I...
  • JonVonRox
  • Regular
  • 2585 Views
  • 5 replies
  • 1 likes
  • Linux
    Mac
    Windows
  • 2585 Views
  • 5 replies
  • 1 likes

Solved!! Issue while playing song

Hi. Why when I´m playing a song, sometimes the player doesn´t show it right in the main window?

Imagen 1.jpg
  • Regular
  • Hi. Why when I´m playing a song, sometimes the player doesn´t show it right in the main window?    
  • Peter__
  • Community Legend
  • 404 Views
  • 1 replies
  • 0 likes
  • Windows
  • 404 Views
  • 1 replies
  • 0 likes

Window management on Windows is not idiomatic

Windows users have access to a number of idiomatic shortcuts for windows management: WindowsKey+UpArrow for Maximize, WKey+LeftArrow or +RightArrow for dock to screen edge, drag menubar to top of screen for maximize. Advanced windows users make a lot...

  • Newbie
  • Windows users have access to a number of idiomatic shortcuts for windows management: WindowsKey+UpArrow for Maximize, WKey+LeftArrow or +RightArrow for dock to screen edge, drag menubar to top of scr...
  • Peter__
  • Community Legend
  • 317 Views
  • 1 replies
  • 0 likes
  • Windows
  • 317 Views
  • 1 replies
  • 0 likes

Eddyspotifylover

I have waited all day for someone from Spotify to email me on what is going on with my service. I don't want to cancel my service. I love Spotify. But if I can't use it I have no choice but to cancel my subscription

  • Casual Listener
  • I have waited all day for someone from Spotify to email me on what is going on with my service. I don't want to cancel my service. I love Spotify. But if I can't use it I have no choice but to cancel...
  • Peter__
  • Community Legend
  • 286 Views
  • 1 replies
  • 0 likes
  • Windows
  • 286 Views
  • 1 replies
  • 0 likes

Unreachable Albums ?

Hey guys, I noticed a whole lot of albums i was listening to dissapear (from playlists and the artist's page) which is totally not cool... But regardless I also have been encountering albums that are not possible to get to by searching the artist's p...

  • Regular
  • Hey guys,   I noticed a whole lot of albums i was listening to dissapear (from playlists and the artist's page) which is totally not cool... But regardless I also have been encountering albu...
  • quinnmct
  • Regular
  • 371 Views
  • 2 replies
  • 0 likes
  • Windows
  • 371 Views
  • 2 replies
  • 0 likes

A question about the discover page

Hi everyone! My question is: There's an individual that is constantly being posted on my discover page. I have not selected them for following and was wondering how I can remove this.

  • Casual Listener
  • Hi everyone! My question is: There's an individual  that is constantly being posted on my discover page. I have not selected them for following and was wondering how I can remove this. 
  • Alexzandar
  • Casual Listener
  • 335 Views
  • 2 replies
  • 0 likes
  • Windows
  • 335 Views
  • 2 replies
  • 0 likes

Shortcut Q not working when using it on friends' activity list

Usually I just right click a song I want to queue and press "Q" to queue it. This has always worked and still does work, except in my friends' activity list. When I right click a song in my friends' actvity list and press "Q", the song doesn't get qu...

  • Roadie
  • Usually I just right click a song I want to queue and press "Q" to queue it. This has always worked and still does work, except in my friends' activity list. When I right click a song in my friends' ...
  • minitauros
  • Roadie
  • 355 Views
  • 2 replies
  • 0 likes
  • Windows
  • 355 Views
  • 2 replies
  • 0 likes

Sync issue

I have a Spotify Premium account and every time that I try to sync my iPod Nano with a playlist, it only will sync local files. What am I doing wrong?

  • Newbie
  • I have a Spotify Premium account and every time that I try to sync my iPod Nano with a playlist, it only will sync local files. What am I doing wrong?
  • Peter__
  • Community Legend
  • 269 Views
  • 1 replies
  • 0 likes
  • Windows
  • 269 Views
  • 1 replies
  • 0 likes

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