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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2096 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150881 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138955 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11288 Views

1 replies

6 likes

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Surface (windows) Goes to Sleep, Stops Spotify

I've got a Surface Book (Windows 10) and music stops playing everytime the screen goes to sleep, I'm sure the screen should just turn off without Spotify stopping as well. As soon as I wake it up Spotify resumes playing. This shouldn't happen and NO,...

Casual Listener

I've got a Surface Book (Windows 10) and music stops playing everytime the screen goes to sleep, I'm sure the screen should just turn off without Spotify stopping as well. As soon as I wake it u...

AaronAaronsen

Newbie

1309 Views

2 replies

13 likes

Windows
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Solved!! Some playlists stuck on "waiting" since new update

I have a number of playlists with locally stored tracks. I imported them into Spotify on PC and then it downloaded onto the Android app no problems. However now some of the tracks on my PC say "This song is not available. If you have the file on your...

Regular

I have a number of playlists with locally stored tracks. I imported them into Spotify on PC and then it downloaded onto the Android app no problems. However now some of the tracks on my PC say "This ...

nuggetnik

Regular

734 Views

1 replies

0 likes

Windows
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Music stops playing when an audio device changes.

Alright, so imply put whenever a play device changed, e.g. i plug in my headphones spotify works just fine, but if i unplug my headphones it will stop playing and say "Cant Play This Song" so i have to close and restart spotify, and this happens dail...

Newbie

Alright, so imply put whenever a play device changed, e.g. i plug in my headphones spotify works just fine, but if i unplug my headphones it will stop playing and say "Cant Play This Song" so i have ...

JasonRuz

Casual Listener

3228 Views

2 replies

4 likes

Windows
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Re: Inbox and messages

hi @DancingNancieI have also a little bit problems to find new users on Deezer, but long term users I find. My boyfriend added me over the desktop version. And then I followed him back. I can see the songs he sent me on Deezer as a prominent visible ...

Regular

hi @DancingNancie I have also a little bit problems to find new users on Deezer, but long term users I find. My boyfriend added me over the desktop version. And then I followed him back. I can see t...

211 Views

0 replies

3 likes

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Spotify won't even start.

When I click on the icon, it just loads for a few seconds, then shows this pop-up.:And then that's it. What can I do?

Newbie

When I click on the icon, it just loads for a few seconds, then shows this pop-up.: And then that's it. What can I do?

Nico

Community Legend

690 Views

1 replies

0 likes

Windows
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offline sync

So I've been having some issues with the offline sync. I have two songs from my local files on my desktop. I put them in playlists and they work fine on my desktop, of course. But I can't figure out how to do the offline sync on my desktop/iPad so I'...

Newbie

So I've been having some issues with the offline sync. I have two songs from my local files on my desktop. I put them in playlists and they work fine on my desktop, of course. But I can't figure out ...

448 Views

0 replies

0 likes

Windows
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Re: Inbox and messages

@chnuebli I'm testing Deezer as well. How do you search for a specific Deezer user? I found the followers search box in the feed section, but entering their user name or email address doesn't return any results. Their help section says you will get a...

Casual Listener

@chnuebli I'm testing Deezer as well. How do you search for a specific Deezer user? I found the followers search box in the feed section, but entering their user name or email address doesn't re...

258 Views

0 replies

1 likes

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Can't select songs

So the problem is that I can't select songs from saved music. When I try to select a specific song, it just throws some random song in. Playlists are working fine though. Already tried to log out/log in, reinstalling etc.

Newbie

So the problem is that I can't select songs from saved music. When I try to select a specific song, it just throws some random song in. Playlists are working fine though. Already tried to log out/log...

Hashemi

Newbie

3724 Views

11 replies

1 likes

Windows
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spotify for windows 10 and error code 11

I cannot get this figured out. I have tried everything on the all the message boards. I cant get spotify to download. I have windows 10 and it gives me error 11 which says i have no space which isnt true. and then when I dont do the full set up it gi...

Newbie

I cannot get this figured out. I have tried everything on the all the message boards. I cant get spotify to download. I have windows 10 and it gives me error 11 which says i have no space which isnt&...

Userbored

Newbie

745 Views

1 replies

0 likes

Windows
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Button For Settings doesnt work!

Hi!I got a problem with the Button where the Username is at!I cant click the Profil Button or the Arrow to get to the Settings!I can use the Search but if i Click on these two it will do nothing if i double-click it will just go in fullscreen i got t...

Newbie

Hi! I got a problem with the Button where the Username is at! I cant click the Profil Button or the Arrow to get to the Settings! I can use the Search but if i Click on these two it will do nothin...

393 Views

0 replies

1 likes

Windows
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Spotify desktop app

im having an issue with my desktop app of spotify my account works and i can login from my other devices and play songs but when i open spotify app on my computer it just stays black tried re-intsalling /restarting and ending task processes and tree ...

Casual Listener

im having an issue with my desktop app of spotify my account works and i can login from my other devices and play songs but when i open spotify app on my computer it just stays black tried re-intsall...

512 Views

0 replies

0 likes

Windows
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"Installing" Spotify clears my last 'rememered' song and also playlist.

If I quit the Windows Spotify app, then restart it, it remembers what song I was listening to, and I can click on the Play button to resume listening to that track, and also whatever playlist I was listening to, for example a list of albums in the sa...

Music Fan

If I quit the Windows Spotify app, then restart it, it remembers what song I was listening to, and I can click on the Play button to resume listening to that track, and also whatever playlist I was l...

528 Views

0 replies

0 likes

Windows
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Solved!! Always Playing The First Track?

Recently Spotify has been always JUST playing the first track on my saved artists, regardless of what song I click on, so I have to scroll down with buttons to pick. Another thread picked this up, and said it might be the result of a recent upgrade. ...

Newbie

Recently Spotify has been always JUST playing the first track on my saved artists, regardless of what song I click on, so I have to scroll down with buttons to pick. Another thread picked this up, an...

Benjangle

Casual Listener

7967 Views

13 replies

5 likes

Windows
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  • 13 replies
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It does not show anything on OBSERVE and FIND FRIENDS.

It starts loading and just freezes. I installed full package for windows, still does not work. Yesterday it suggested some update, i agreed and then it started showing it for couple hours and then it just shut totally and stopped shooting at all. Bec...

Casual Listener

 It starts loading and just freezes. I installed full package for windows, still does not work. Yesterday it suggested some update, i agreed and then it started showing it for couple hours and t...

Maxim

Spotify Star

772 Views

6 replies

0 likes

Windows
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Solved!!Superuser Contribution What has happened to the ability to copy the playlist url in Spotify Premium?

What has happened to the ability to copy the playlist url in Spotify Premium? It was such a good function. Why has it been removed?

Visitor

What has happened to the ability to copy the playlist url in Spotify Premium? It was such a good function. Why has it been removed?

Petya

Community Legend

5223 Views

11 replies

1 likes

Windows
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Superuser Contribution Spotify doesn't play selected song, but instead the first one from a selected artist...

Hi guys, I was hoping that you will be able to help me. I have been using Spotify for several months now. Since a couple of days I have the following problem. When I go to one of my artists' directory and try to play one of the songs I saved Spotify ...

Casual Listener

Hi guys,   I was hoping that you will be able to help me. I have been using Spotify for several months now. Since a couple of days I have the following problem. When I go to one of my artists'...

Vasil

Moderator

3611 Views

10 replies

5 likes

Windows
  • 3611 Views
  • 10 replies
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goodbye spotify

It was a good time, but I only might come back, if you enable private messaging at a usefull level and no other music streaming service gives this feature.

Casual Listener

It was a good time, but I only might come back, if you enable private messaging at a usefull level and no other music streaming service gives this feature.

184 Views

0 replies

4 likes

  • 184 Views
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Re: Inbox and messages

I am on a Deezer test month now. Imported all playlists from Spotify with Spotizr. I can send music to another Deezer user but without a note and notification comes through email. The random flow is great so far. You can dislike a song and it will ne...

Regular

I am on a Deezer test month now. Imported all playlists from Spotify with Spotizr. I can send music to another Deezer user but without a note and notification comes through email. The random flow is ...

233 Views

0 replies

9 likes

  • 233 Views
  • 0 replies
  • 9 likes

Solved!! Spotify always starts with first song in artists list.

Hi,i have the following problem with the desktop version of spotify (win 10):I prefer using the 'Artists' category instead of playlists. Earlier I could choose any song in the list of a artist I saved, but since a few hours this is not possible any m...

Newbie

Hi, i have the following problem with the desktop version of spotify (win 10): I prefer using the 'Artists' category instead of playlists. Earlier I could choose any song in the list of a artist&nb...

GenisWon

Casual Listener

3889 Views

8 replies

1 likes

Windows
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  • 8 replies
  • 1 likes

Searching for Artist: often does not list all albums of the artist.

Here's an example search that shows that (often) not all albums are listed after I search for an artist's album: Search for: lars-erik larsson, click on "Albums". The result now shows 13 albums of Lars-Erik Larsson. This is only a subset however of a...

Casual Listener

Here's an example search that shows that (often) not all albums are listed after I search for an artist's album:   Search for:  lars-erik larsson, click on "Albums". The result now shows ...

peewee678

Casual Listener

637 Views

2 replies

0 likes

Windows
  • 637 Views
  • 2 replies
  • 0 likes