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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137267 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 137267 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53510 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53510 Views
  • 0 replies
  • 33 likes

Solved!! How to downgrade to the previous version?

The new Spotify look is absolutely HORRIBLE (Spotify pulling a Youtube? For **** sake...), and I cannot understand why the hell they don't give us the option to choose between the new look and the old one, so the only solution i can think of is to go...

  • Casual Listener
  • The new Spotify look is absolutely HORRIBLE (Spotify pulling a Youtube? For **** sake...), and I cannot understand why the hell they don't give us the option to choose between the new look and the ol...
  • SuperJanCool
  • Casual Listener
  • 70013 Views
  • 9 replies
  • 25 likes
  • Windows
  • 70013 Views
  • 9 replies
  • 25 likes

Playlist cover resizing bug

Hi. I'd like to report a bug. Procedure: 1. Enter one of your playlists - playlist should be now displayed on central part. 2. While resizing central widget keep looking at playlist cover - it should resize at some point 3. Try to catch literally at ...

  • Newbie
  • Hi. I'd like to report a bug. Procedure: 1. Enter one of your playlists - playlist should be now displayed on central part. 2. While resizing central widget keep looking at playl...
  • 346 Views
  • 0 replies
  • 0 likes
  • Windows
  • 346 Views
  • 0 replies
  • 0 likes

cannot select and drag songs to playlists anymore

Since the latest update I am not able to select a song (from anywhere: album, playlist...) and drag it to an existing personal playlist. Everything has been working fine until the recent update. Is this on purpose or a bug? version 0.9.15.27.g87efe63...

  • Newbie
  • Since the latest update I am not able to select a song (from anywhere: album, playlist...) and drag it to an existing personal playlist. Everything has been working fine until the recent update. ...
  • user-removed
  • Not applicable
  • 182 Views
  • 1 replies
  • 0 likes
  • Windows
  • 182 Views
  • 1 replies
  • 0 likes

How do you make a recplament song available when spotify does not recognize the song

Hello Everyone, Issue: in SubjectIll try to explain it as easy as possible. I have a lot of playlists and i want to make them available for everyone. Yes i am aware that Spotify replaces the local songs if it is able to find the same song (if metadat...

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  • Newbie
  • Hello Everyone,   Issue: in Subject Ill try to explain it as easy as possible.   I have a lot of playlists and i want to make them available for everyone. Yes i am aware tha...
  • 162 Views
  • 0 replies
  • 0 likes
  • Windows
  • 162 Views
  • 0 replies
  • 0 likes

Spotify without Websockets

Hello, I am having trouble accessing Spotify at work. With both the web and desktop players, the "logging in..." window just spins forever without any progress. I contacted IT here and they informed me that Spotify is blocked since it uses Websocktes...

  • Newbie
  • Hello, I am having trouble accessing Spotify at work. With both the web and desktop players, the "logging in..." window just spins forever without any progress.   I contacted IT here and the...
  • 573 Views
  • 0 replies
  • 0 likes
  • Windows
  • 573 Views
  • 0 replies
  • 0 likes

is there a difference in sound between free and premium?

Not sure where to post this. There seems to be no exact place for such a simple question: is there a difference in sound between free and premium? What I am hearing here does not seem to be as good as rdio, or maybe it's just a coincidence based on w...

  • Casual Listener
  • Not sure where to post this. There seems to be no exact place for such a simple question: is there a difference in sound between free and premium? What I am hearing here does not seem to be as good...
  • Josh
  • Community Legend
  • 189 Views
  • 3 replies
  • 0 likes
  • Windows
  • 189 Views
  • 3 replies
  • 0 likes

Installer don't even open

Hei!! I have Windows 7 installed on my computer and I've downloaded spotify's installer, but when I open it, it doens't work. I've tried the compatibility mode and even with another accounts on Windows but nothing seems to work. I'd like to know if s...

  • Casual Listener
  • Hei!! I have Windows 7 installed on my computer and I've downloaded spotify's installer, but when I open it, it doens't work. I've tried the compatibility mode and even with another accounts...
  • OviiiOne
  • Community Legend
  • 258 Views
  • 3 replies
  • 0 likes
  • Windows
  • 258 Views
  • 3 replies
  • 0 likes

Matching my MP3s

Hi ! I'm new to Spotify and wanted to know if there is a way to match my personal library of MP3s (for those MP3s that Spotify has). Similar to what Google Music does, so you can access your MP3s on any device through Spotify. Basically it would reco...

  • Casual Listener
  • Hi ! I'm new to Spotify and wanted to know if there is a way to match my personal library of MP3s (for those MP3s that Spotify has). Similar to what Google Music does, so you can access your MP3s o...
  • user-removed
  • Not applicable
  • 692 Views
  • 3 replies
  • 0 likes
  • Linux
    Mac
    Windows
  • 692 Views
  • 3 replies
  • 0 likes

syncing downloaded files

i download 4 mixtapes and dragged them into spotify and local files. The songs play on the computer but not on my phone. When i try to play it on my phone a message appears that say to sync the song if i own it. The weird thing is a did the same thin...

  • Newbie
  • i download 4 mixtapes and dragged them into spotify and local files. The songs play on the computer but not on my phone. When i try to play it on my phone a message appears that say to sync the song ...
  • 143 Views
  • 0 replies
  • 0 likes
  • Windows
  • 143 Views
  • 0 replies
  • 0 likes

Spotify not saving downloaded tracks

I am using Spotify on a windows 8.1 laptop and a number of saved playlists. I can download any of my playlists by moving the toggle. However when I reboot, the toggles are back to OFFLINE mode and no music is downloaded. I have synced also to an andr...

  • Newbie
  • I am using Spotify on a windows 8.1 laptop and a number of saved playlists.  I can download any of my playlists by moving the toggle.  However when I reboot, the toggles are back to OFFLINE...
  • user-removed
  • Not applicable
  • 169 Views
  • 1 replies
  • 0 likes
  • Windows
  • 169 Views
  • 1 replies
  • 0 likes

Remove local files from Spotify playlists

I have created a playlist with many songs, and realized that there are some local files i have on there. Is there a way i can match those to loca lfiles I already have on my computer?

  • Newbie
  • I have created a playlist with many songs, and realized that there are some local files i have on there. Is there a way i can match those to loca lfiles I already have on my computer?
  • user-removed
  • Not applicable
  • 310 Views
  • 1 replies
  • 0 likes
  • Windows
  • 310 Views
  • 1 replies
  • 0 likes

Is there a way to pin local files to an artist page?

So, before I tell you my problem, I must tell you how it became one. I love Avril Lavigne, I have alot of her music, alot of them are not on spotify. Some of them may not be able to be on spotify because they were never officialy released. I would re...

  • Casual Listener
  • So, before I tell you my problem, I must tell you how it became one. I love Avril Lavigne, I have alot of her music, alot of them are not on spotify. Some of them may not be able to be on spotify b...
  • user-removed
  • Not applicable
  • 117 Views
  • 1 replies
  • 0 likes
  • Windows
  • 117 Views
  • 1 replies
  • 0 likes

Solved!! Playlist loading... ad infinitum

Hello everyone. I created a playlist a few days ago with a very old desktop client (2012 version I think). Today I've updated to the latest version (for Windows) and everthing is ok but that last playlist, in the Playlists menu it appears like "Loadi...

  • Newbie
  • Hello everyone. I created a playlist a few days ago with a very old desktop client (2012 version I think). Today I've updated to the latest version (for Windows) and everthing is ok but that last p...
  • Jordi
  • Community Legend
  • 224 Views
  • 1 replies
  • 0 likes
  • Windows
  • 224 Views
  • 1 replies
  • 0 likes

Playlist Radio adding Songs to playlist have any reflection to what songs play?

I am listening to a playlist radio I created, I was wondering that if add any songs to the playlist, would those addtions to included into the active playlist, or would i have to delete the playlist radio and restart it for the addtions to be include...

  • Regular
  • I am listening to a playlist radio I created, I was wondering that if add any songs to the playlist, would those addtions to included into the active playlist, or would i have to delete the playlist ...
  • 184 Views
  • 0 replies
  • 0 likes
  • Windows
  • 184 Views
  • 0 replies
  • 0 likes

Solved!! Sound card fail.

Hey.have a problem whit spotify after upgrade from W8 to W8.1, cant play musick form spotify. I only get a error whit "there is a problem whit you sound card. Spotify can't play music. Have try'd to reinstal spotify twice. My acc. works on other comp...

  • Newbie
  • Hey. have a problem whit spotify after upgrade from W8 to W8.1, cant play musick form spotify. I only get a error whit "there is a problem whit you sound card. Spotify can't play music. Have t...
  • josephcreed7
  • Roadie
  • 406 Views
  • 2 replies
  • 0 likes
  • Windows
  • 406 Views
  • 2 replies
  • 0 likes

Glitch,Hack?

So,Im listening tospotify on my PC to the StaredPlaylist. I have about 100 songs and like 7 hours of listening and one moment I go on the Internet and when Im about to go to change the song i have 500 songs and 30 hours of listening?!?!Im really conf...

  • Casual Listener
  • So,Im listening tospotify on my PC to the StaredPlaylist. I have about 100 songs and like 7 hours of listening and one moment I go on the Internet and when Im about to  go to change th...
  • JustMusic
  • Casual Listener
  • 184 Views
  • 2 replies
  • 0 likes
  • Windows
  • 184 Views
  • 2 replies
  • 0 likes

Problem with updating Spotify

I can't update Spotify deskopt application. Everytime I'm trying to update it (by restarting Spotify) it displays a error "Spotify Installer has stopped working". Re-installing Spotify doesn't result. Any tips for fixing it?

  • Casual Listener
  • I can't update Spotify deskopt application. Everytime I'm trying to update it (by restarting Spotify) it displays a error "Spotify Installer has stopped working". Re-installing Spotify doesn't result...
  • kbrooksc
  • Community Legend
  • 181 Views
  • 6 replies
  • 0 likes
  • Windows
  • 181 Views
  • 6 replies
  • 0 likes

Sound Card Problems

Alright,,Every so often i get the messege, there is a problem with your sound card.This is annoying ; i have a up to date sound card and window updates. I have reinstalled it but the problem will come back after a day or two.This to me suggests a pro...

  • Newbie
  • Alright,, Every so often i get the messege, there is a problem with your sound card. This is annoying ;   i have a up to date sound card and window updates. I have reinstalled it but...
  • Amarro
  • Community Legend
  • 123 Views
  • 1 replies
  • 0 likes
  • Windows
  • 123 Views
  • 1 replies
  • 0 likes

Offline play

When setting a list to offline play, do we need to set the same list as offline on the desktop version/web player? I have two mobile devices I use to sync songs to. One android phone and one ipod. I also use spotify on two different computers (deskto...

  • Music Fan
  • When setting a list to offline play, do we need to set the same list as offline on the desktop version/web player? I have two mobile devices I use to sync songs to. One android phone and one ipod. ...
  • Jason
  • Spotify Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • Windows
  • 191 Views
  • 1 replies
  • 0 likes

Spotify lags when streaming files

Since yesterday I notice that Spotify on a Windows machine (2 different systems) mutes during playback of streaming content. The progressbar continues and after a short period 2- 10 seconds the music continues on the point of the progressbar. Making ...

  • Newbie
  • Since yesterday I notice that Spotify on a Windows machine (2 different systems) mutes during playback of streaming content. The progressbar continues and after a short period 2- 10 seconds the music...
  • MichaelJerzak
  • Composer
  • 168 Views
  • 1 replies
  • 0 likes
  • Windows
  • 168 Views
  • 1 replies
  • 0 likes