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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1675 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145599 Views

83 replies

27 likes

  • 145599 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

130556 Views

294 replies

22 likes

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  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10982 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Re: Inbox and messages

@zartouf wrote:@ @Lorenzo_NGG Copy that ! I'll will be back IF and only IF they restore all the data destroyed and manage to upgrade the social tool.Until that, i'll test Deezer. I'm ready for this. I'm too angry against Spotify to continue to give t...

Roadie

@zartouf wrote: @ @Lorenzo_NGG Copy that ! I'll will be back IF and only IF they restore all the data destroyed and manage to upgrade the social tool. Until that, i'll test Deezer. I'm ready for...

640 Views

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Re: Inbox and messages

@ Lorenzo_NGG Copy that ! I'll will be back IF and only IF they restore all the data destroyed and manage to upgrade the social tool.Until that, i'll test Deezer. I'm ready for this. I'm too angry against Spotify to continue to give them my money.

Regular

@ Lorenzo_NGG Copy that ! I'll will be back IF and only IF they restore all the data destroyed and manage to upgrade the social tool. Until that, i'll test Deezer. I'm ready for this. I'm too angr...

650 Views

0 replies

7 likes

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  • 7 likes

Re: Inbox and messages

@zartoufA good service...If you can deal with the lack of queue management and gapless playback on ios and android and, last but notleast, a web interface that is not really top-notch and other minor issues...

Roadie

@zartouf A good service...If you can deal with the lack of queue management and gapless playback on ios and android and, last but notleast, a web interface that is not really top-notch and other min...

2779 Views

0 replies

1 likes

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Spotify Windows application doesn't scale correctly when moved between monitors

When I move a full screen Spotify from one monitor to another of the same resolution by using Windows shortcut keys (eg. Win + Right arrow) the Spotify app is now fullscreen on my other monitor. However I can't click on anything below the main menu b...

Casual Listener

When I move a full screen Spotify from one monitor to another of the same resolution by using Windows shortcut keys (eg. Win + Right arrow) the Spotify app is now fullscreen on my other monitor. Howe...

392 Views

0 replies

0 likes

Windows
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Re: Inbox and messages

Problem solved ! I've just became a premium member of... Deezer.They have a real social feature. Goodbye Spotify. I loved you so much but you became so unrespectfull to your customers. You'll lost them one by one. At the end of this month, my 19,99 €...

Regular

Problem solved ! I've just became a premium member of... Deezer. They have a real social feature. Goodbye Spotify. I loved you so much but you became so unrespectfull to your customers. You'll lost ...

2623 Views

0 replies

21 likes

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Re: Inbox and messages

It has been posted before, but you can contact Spotify via live messaging at the following link: https://support.spotify.com/us/contact-spotify-support/Choose any category --> Other --> I still need help --> Submit complaint/request to get all the so...

Casual Listener

It has been posted before, but you can contact Spotify via live messaging at the following link: https://support.spotify.com/us/contact-spotify-support/ Choose any category --> Other --&gt...

3041 Views

0 replies

7 likes

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Re: Inbox and messages

The worst update ever!!!!!! Lost all my messages in the inbox that were like playlists to me. Definetly a reason to leave spotify. Don´t be like any other app that has to go through those awful social networks like facebook. Please bring inbox back!!...

Newbie

The worst update ever!!!!!! Lost all my messages in the inbox that were like playlists to me. Definetly a reason to leave spotify. Don´t be like any other app that has to go through those awful socia...

176 Views

9 replies

3 likes

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  • 3 likes

Tracks not available in Windows client that are available on android app

I have an album that I can happily play on the Android app but I get a "song not available, if it is on your computer you can import it" when trying to play in the Windows 10 application. Why?The album is Birdy's self titled debut album if that helps...

Casual Listener

I have an album that I can happily play on the Android app but I get a "song not available, if it is on your computer you can import it" when trying to play in the Windows 10 application. Why? The a...

292 Views

0 replies

0 likes

Windows
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only playing the 1st song on album

hi i am trying to play a song on an album track 3 or whatever and it just keeps jumping to the start of track 1 i have uninstalled spotify twice that fixed the problem for a while then it just goes back to playing the 1st song its really annoying me

Casual Listener

hi i am trying to play a song on an album track 3 or whatever and it just keeps jumping to the start of track 1 i have uninstalled spotify twice that fixed the problem for a while then it just goes b...

leeps291

Casual Listener

471 Views

2 replies

1 likes

Windows
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  • 1 likes

Solved!! Opened Spotify and it installed even though Spotify has been installed for a while

I've had Spotify installed on my computer for a while, but haven't opened it in about a month. I opened it today, and it had an installing popup (not "Installing Update", it was Installing like I'd opened the installer, even though Spotify has been i...

Casual Listener

I've had Spotify installed on my computer for a while, but haven't opened it in about a month. I opened it today, and it had an installing popup (not "Installing Update", it was Installing like ...

Jacob

Community Legend

1087 Views

4 replies

0 likes

Windows
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History Tab

The History Tab still isn't displaying the previous played songs!

Roadie

The History Tab still isn't displaying the previous played songs!

Jasonc126

Roadie

667 Views

5 replies

0 likes

Windows
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Spotify crashes at launch after update

Hey, My Spotify desktop app just got updated, and ever since I tried to launch it, it crashes at startup. Does anyone else have this issue too with the latest update too? Cheers,Kwint

Newbie

Hey,   My Spotify desktop app just got updated, and ever since I tried to launch it, it crashes at startup.   Does anyone else have this issue too with the latest update too?   C...

MattSuda

Spotify Star

397 Views

1 replies

0 likes

Windows
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  • 1 replies
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Spotify starts playing the first song in the playlist, regardless of the song I choose.

Goodday, I ran into a rather frustrating issue, whenever I wish to play a certain song, spotify instead plays the first song in the playlist. Would anyone be able to tell me whether this is a settings issue, or perhaps a known bug? Thank you in advan...

Newbie

Goodday,   I ran into a rather frustrating issue, whenever I wish to play a certain song, spotify instead plays the first song in the playlist.   Would anyone be able to tell me whether...

Jacob

Community Legend

637 Views

1 replies

0 likes

Windows
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  • 1 replies
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Solved!! Windows 1.0.51 bug: plays wrong song from artist songs!

Just updated to Windows Spotify 1.0.51 offered by the automatic update.Now, when I go to the "Artist from your music" and click the play button next to one of the songs - it doesn't play that song, instead it plays the first one, or (sometimes) pause...

Regular

Just updated to Windows Spotify 1.0.51 offered by the automatic update. Now, when I go to the "Artist from your music" and click the play button next to one of the songs - it doesn't play that song,...

aaronclawrence

Regular

791 Views

2 replies

3 likes

Windows
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[desktop] version crashing

The desktop version has been crashing continuously after the latest update. Anyone else?

Casual Listener

The desktop version has been crashing continuously after the latest update. Anyone else?

MarkPedersen

Roadie

420 Views

1 replies

0 likes

Windows
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  • 1 replies
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Desktop and family accounts

How can I have 2 mobile devices under a premium family account? Want both mobiles to talk to the same desktop app.

Newbie

How can I have 2 mobile devices under a premium family account? Want both mobiles to talk to the same desktop app.

MarkPedersen

Roadie

465 Views

1 replies

0 likes

Windows
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  • 1 replies
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Discover tab not displaying, Just overview tab again

When I booted up spotify this morning my discover tab (which is where I tend to find most of the music I listen to during the day) has been replaced with the overview tab again. Look I get that a lot of people like Drake. Just because I don't doesn't...

Music Fan

When I booted up spotify this morning my discover tab (which is where I tend to find most of the music I listen to during the day) has been replaced with the overview tab again. Look I get that a lot...

brudy

Roadie

1176 Views

6 replies

2 likes

Windows
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  • 6 replies
  • 2 likes

Remove button in daily mix being ignored

Recently (within the past week), my daily mixes have begun to ignore my removes. I'll click Remove, then 'Don't play this song', and once a new set of songs load, it'll be there. I know Deep Purple is good, but I don't want them in multiple mixes.

Regular

Recently (within the past week), my daily mixes have begun to ignore my removes. I'll click Remove, then 'Don't play this song', and once a new set of songs load, it'll be there.   I know Deep...

Moghul

Regular

347 Views

1 replies

0 likes

Windows
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  • 1 replies
  • 0 likes

Album shuffles when trying to play a specific song

I'm running Spotify on Windows 10. Whenever I try and play a specific song from a saved album it acts like I shuffled the album, with shuffle disabled, it plays the first song like pressing "PLAY" near the album art. I've already tried rebooting and ...

Newbie

I'm running Spotify on Windows 10. Whenever I try and play a specific song from a saved album it acts like I shuffled the album, with shuffle disabled, it plays the first song like pressing "PLAY" ne...

Ben152656232312

Newbie

723 Views

3 replies

2 likes

Windows
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  • 3 replies
  • 2 likes

Unable to access files from PC on iPhone

I downloaded mp3 files and put them on my PC Spotify. It works fine and I can play the music through it without problems. Then, when I go to try and put it on my iPhone, I follow all of the directions yet it still stays greyed out on the phone. I'm o...

Casual Listener

I downloaded mp3 files and put them on my PC Spotify. It works fine and I can play the music through it without problems. Then, when I go to try and put it on my iPhone, I follow all of the dire...

389 Views

0 replies

0 likes

Windows
  • 389 Views
  • 0 replies
  • 0 likes