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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83323 Views

40 replies

68 likes

  • 83323 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

790137 Views

503 replies

64 likes

  • 790137 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

22454 Views

22 replies

7 likes

  • 22454 Views
  • 22 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3011 Views

0 replies

4 likes

  • 3011 Views
  • 0 replies
  • 4 likes

New Format Incompatable With Windows 7

My old ASUS laptop PC Notebook died several months ago. I had been using Windows 10 for about one year prior to that. Since that time I have purchased a Dell Latitude Model E5530 which was refurbished. The operating system for my new used laptop is W...

Newbie

My old ASUS laptop PC Notebook died several months ago. I had been using Windows 10 for about one year prior to that. Since that time I have purchased a Dell Latitude Model E5530 which was refurbishe...

HetzeFetze

Roadie

598 Views

1 replies

0 likes

Windows
  • 598 Views
  • 1 replies
  • 0 likes

Automatic updates

Hello,I have an issue with automatic updates. I don't want them! The newest version of Spotify doesn't work on my computer and for now it doesnt't seem like it is going to change so I want to keep the older version of the program. Unfortunately, I ca...

Regular

Hello, I have an issue with automatic updates. I don't want them! The newest version of Spotify doesn't work on my computer and for now it doesnt't seem like it is going to change so I want to keep ...

emilia_st

Regular

1809 Views

2 replies

1 likes

Windows
  • 1809 Views
  • 2 replies
  • 1 likes

spotify automatically skips through my songs

basically what is happening is that spotify plays my songs for less than a second each, and zooms through all of the songs on my playlist. this is a school laptop i am using, which i bring home with me. im not sure how to fix computer related problem...

Newbie

basically what is happening is that spotify plays my songs for less than a second each, and zooms through all of the songs on my playlist. this is a school laptop i am using, which i bring home with ...

564 Views

0 replies

1 likes

Windows
  • 564 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify crashes in latest version (1.0.56.451.gb2f539fc)

In the latest version of my favorite music app on desktop :), everything is going better... except for one thing! When i try to delete more than a thousand songs (not in a playlist, but saved songs), the app is crashing my computer... i thought, mayb...

Regular

In the latest version of my favorite music app on desktop :), everything is going better... except for one thing! When i try to delete more than a thousand songs (not in a playlist, but saved songs),...

Maria_B

Moderator

689 Views

1 replies

0 likes

Windows
  • 689 Views
  • 1 replies
  • 0 likes

Won't load my playlists on web player

My playlists won't load when using web player. I'm using latest version of Windows and Explorer. It comes eup with a spinning loading icon, but nothing happens!

Newbie

My playlists won't load when using web player. I'm using latest version of Windows and Explorer. It comes eup with a spinning loading icon, but nothing happens!    

380 Views

0 replies

1 likes

Windows
  • 380 Views
  • 0 replies
  • 1 likes

"Something went wrong. We can't seem to find the artist."

Been getting this error message ("Something went wrong. We can't seem to find the artist.") all morning. It shows up for any artist I try. I've tried ending the spotify processes and relaunching the app, but nothing is fixing the issue. I'm able to s...

Newbie

Been getting this error message ("Something went wrong. We can't seem to find the artist.") all morning. It shows up for any artist I try. I've tried ending the spotify processes and relaunching the ...

694 Views

0 replies

2 likes

Windows
  • 694 Views
  • 0 replies
  • 2 likes

Local files

I just got a new PC and re-downloaded all my music. The files are going into local file but will not play. Whenever i attempt to play pne i get an error message(see attached file). The files are in mp3 format and worked just fine on my last pc

Newbie

I just got a new PC and re-downloaded all my music. The files are going into local file but will not play. Whenever i attempt to play pne i get an error message(see attached file). The files are in m...

366 Views

0 replies

0 likes

Windows
  • 366 Views
  • 0 replies
  • 0 likes

Solved!! No quiet time

We use Spotify at the Office to play background music, usualy via Radio or Playlists. But when the chosen Radio station finishes we get an eery silence in the room How can we set it up so there is never any down time - so that Spotify just keeps on p...

Newbie

We use Spotify at the Office to play background music, usualy via Radio or Playlists.    But when the chosen Radio station finishes we get an eery silence in the room   How can we ...

rednblu

Roadie

963 Views

1 replies

1 likes

Windows
  • 963 Views
  • 1 replies
  • 1 likes

Solved!! Cannot start a radio

I've subscribed recently to Spotify, and I've heard about the feature to start a "Radio" from any song, band or album, but unfortunately this feature doesn't show up in the desktop player. I can access it only from the web player. I'm attaching two s...

Regular

I've subscribed recently to Spotify, and I've heard about the feature to start a "Radio" from any song, band or album, but unfortunately this feature doesn't show up in the desktop player. I can acce...

benlitz

Regular

2702 Views

7 replies

0 likes

Windows
  • 2702 Views
  • 7 replies
  • 0 likes

No es posible reproducir la canción actual (1.0.56.451.gb2f539fc)

He descargo hoy día 13/06/2017 Spotify para Windows (1.0.56.451.gb2f539fc) y cada vez que finaliza una canción de un álbum o lista de reproducción, se para y sale el mensaje "No es posible reproducir la canción actual". Si le doy al botón siguiente o...

Newbie

He descargo hoy día 13/06/2017 Spotify para Windows (1.0.56.451.gb2f539fc)  y cada vez que finaliza una canción de un álbum o lista de reproducción, se para y sale el mensaje "No es posible repr...

704 Views

0 replies

0 likes

Windows
  • 704 Views
  • 0 replies
  • 0 likes

Re-select high quality button after each update

Hi Spotify,I have to reselect the high quality button on spotify after each update again. This is really annoying. How can I solve this? And if this can't be solved, can Spotify fix this issue with an update? Thanks in advanceHidde

Casual Listener

Hi Spotify, I have to reselect the high quality button on spotify after each update again. This is really annoying. How can I solve this? And if this can't be solved, can Spotify fix this issue with...

472 Views

0 replies

0 likes

Windows
  • 472 Views
  • 0 replies
  • 0 likes

Skipping next song after relaunching

Whenever I have to close Spotify for a while and then reopen it, it skips the song that was supposed to play next. Also, if I closed it when it was playing the last song on the queue, it just goes back to the beginning of the album/playlist/whatever ...

Casual Listener

Whenever I have to close Spotify for a while and then reopen it, it skips the song that was supposed to play next. Also, if I closed it when it was playing the last song on the queue, it just go...

397 Views

0 replies

0 likes

Windows
  • 397 Views
  • 0 replies
  • 0 likes

Solved!! Song doesn't start at beginning

Hello, I hope someone can help me. I noticed that a track on spotify starts at 0:14 seconds everytime, it is kinda annoying and I do not know how to fix it. It is just 1 song no others.It is in a country playlist. Well I know this is short but I hope...

Casual Listener

Hello,    I hope someone can help me.   I noticed that a track on spotify starts at 0:14 seconds everytime, it is kinda annoying and I do not know how to fix it.   It i...

Bittencourt

Spotify Star

10030 Views

3 replies

0 likes

Windows
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  • 3 replies
  • 0 likes

Does Spotify Automatically Disable Surround Sound?

I recently got some razer kraken headphones that have 7.1 surround sound, and I am wondering if spotify disables it. Surround sound in a music program would suck so I need to know.

Regular

I recently got some razer kraken headphones that have 7.1 surround sound, and I am wondering if spotify disables it. Surround sound in a music program would suck so I need to know.

1048 Views

0 replies

0 likes

Windows
  • 1048 Views
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  • 0 likes

Superuser Contribution Spotify won't play after I click pause

Hi When I click pause I can't get Spotify to play the track I was listening to. I have to go back to the last track and then forward to the track I was listening to. Which means I have to listen to the song from the beginning. Is anyone else having t...

Regular

Hi   When I click pause I can't get Spotify to play the track I was listening to. I have to go back to the last track and then forward to the track I was listening to. Which means I have to li...

Robbie1964

Regular

3236 Views

2 replies

0 likes

Windows
  • 3236 Views
  • 2 replies
  • 0 likes

Local files imported to Spotify even though i disabled it in settings

So, like the title says, i am having issues with spotify importing songs from my NAS, even though i disabled the option to import them. It is making spotify open slow, as my NAS need to wake up from hibernation before spotify loads the files. What to...

Newbie

So, like the title says, i am having issues with spotify importing songs from my NAS, even though i disabled the option to import them. It is making spotify open slow, as my NAS need to wake up from ...

318 Views

0 replies

1 likes

Windows
  • 318 Views
  • 0 replies
  • 1 likes

Spotify won't load sometimes

I found something odd and I wonder if anyone else has had the same issues. I leave my PC on alot, sometimes for days, never shut it off everynight, well I noticed that after a few days Spotify won't load after I click on it and it's only after I go i...

Casual Listener

I found something odd and I wonder if anyone else has had the same issues. I leave my PC on alot, sometimes for days, never shut it off everynight, well I noticed that after a few days Spotify won't ...

371 Views

0 replies

0 likes

Windows
  • 371 Views
  • 0 replies
  • 0 likes

Spotify won't update after 1.0.55

Hello Spotify Community,I am having trouble updating the app and it is locked to 1.0.55.487. I tried to uninstall and forced update it but to no avail.Is there a possible solution to get the update service feature working again?

Newbie

Hello Spotify Community, I am having trouble updating the app and it is locked to 1.0.55.487. I tried to uninstall and forced update it but to no avail. Is there a possible solution to get the upda...

388 Views

0 replies

0 likes

Windows
  • 388 Views
  • 0 replies
  • 0 likes

Solved!! Having trouble with stream

Hello,i´m using spotify free and thinking about an upgrade. BUT in the last time the music has an very poor quality. The stream is hitting and stumbling like an old record player when I´m using ist on desktop. On Android its no problem in some networ...

Regular

Hello, i´m using spotify free and thinking about an upgrade. BUT in the last time the music has an very poor quality. The stream is hitting and stumbling like an old record player when I´m using ist...

Sebasty

Community Legend

2132 Views

15 replies

0 likes

Windows
  • 2132 Views
  • 15 replies
  • 0 likes