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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84166 Views

40 replies

68 likes

  • 84166 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798365 Views

505 replies

64 likes

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  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24540 Views

26 replies

7 likes

  • 24540 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3103 Views

0 replies

4 likes

  • 3103 Views
  • 0 replies
  • 4 likes

Solved!! Having trouble with stream

Hello,i´m using spotify free and thinking about an upgrade. BUT in the last time the music has an very poor quality. The stream is hitting and stumbling like an old record player when I´m using ist on desktop. On Android its no problem in some networ...

Regular

Hello, i´m using spotify free and thinking about an upgrade. BUT in the last time the music has an very poor quality. The stream is hitting and stumbling like an old record player when I´m using ist...

Sebasty

Community Legend

2143 Views

15 replies

0 likes

Windows
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  • 15 replies
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History is deleted every time I close desktop program

Why is my history deleted every time I close the desktop program? This is dumb. People restart their computer fairly regularly. Why eliminate the history when they do so? Instead, just have the default be keep history and add a "clear history" button...

Regular

Why is my history deleted every time I close the desktop program? This is dumb. People restart their computer fairly regularly. Why eliminate the history when they do so? Instead, just have the defau...

391 Views

0 replies

0 likes

Windows
  • 391 Views
  • 0 replies
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Lost playlist (not deleted)

Recently had to reinstall spotify. Program would just not start up. Now when I log in most all of my playlists are gone. Tried the basic tips - log out then log in. Checked the "if you deleted a playlist by accident". To make matters worse when I hit...

Regular

Recently had to reinstall spotify. Program would just not start up. Now when I log in most all of my playlists are gone. Tried the basic tips - log out then log in. Checked the "if you deleted a play...

Bittencourt

Spotify Star

552 Views

4 replies

0 likes

Windows
  • 552 Views
  • 4 replies
  • 0 likes

Computer hangs when I start Spotify

Since the recent microsoft update, spotify started to crash and hang my computer when I start spotify. I thought this issue was resolved a few years ago. It's back. Help!

Casual Listener

Since the recent microsoft update, spotify started to crash and hang my computer when I start spotify. I thought this issue was resolved a few years ago. It's back. Help!

423 Views

0 replies

0 likes

Windows
  • 423 Views
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  • 0 likes

Solved!! Weird skipping

Hi, my Spotify on Windows started glitching. When I'm listening to a playlist with shuffle turned on and then I skip a song it works normally but when I want to skip again, the next song will be a song from the album of the skipped one not from the p...

Casual Listener

Hi, my Spotify on Windows started glitching. When I'm listening to a playlist with shuffle turned on and then I skip a song it works normally but when I want to skip again, the next song will be a so...

Kymek77

Casual Listener

1034 Views

1 replies

0 likes

Windows
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  • 1 replies
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Help me?

I have problem launching spotify everytime I reboot my PC because no Shortcut on it and it is private when I go to "C:\Users\Me\Spotify" it has no files, and when I go to Spotify and to Preferences I change the Offline Songs Storage I go to "C:\Users...

Casual Listener

I have problem launching spotify everytime I reboot my PC because no Shortcut on it and it is private when I go to "C:\Users\Me\Spotify" it has no files, and when I go to Spotify and to Preferences I...

Genrau

Casual Listener

422 Views

1 replies

0 likes

Windows
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  • 1 replies
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Spotify Installer Issue

Hi there,I have encounter an issue with Spotify Installer today, at first the program wanted to do an "update" when I attempt to open the app on my desktop (Windows 7 pro) and the Spotify Installer was idling forever. So I forced "end task" on it and...

Newbie

Hi there, I have encounter an issue with Spotify Installer today, at first the program wanted to do an "update" when I attempt to open the app on my desktop (Windows 7 pro) and the Spotify Installer...

259 Views

0 replies

0 likes

Windows
  • 259 Views
  • 0 replies
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Can I have Spotyify only download songs on one device?

So I just got premium the other day and have been downloading songs, but they also seem to download on my PC as well as my phone. I don't want this since they take up space and I have most songs in itunes already, etc. so is there a way to delete the...

Casual Listener

So I just got premium the other day and have been downloading songs, but they also seem to download on my PC as well as my phone.  I don't want this since they take up space and I have most song...

Sergio_Ribeiro

Regular

3610 Views

3 replies

0 likes

Windows
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  • 3 replies
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PAUSES ON CHROME

Hi All Anyone help me with this annoying pausing on webplayer through chrome i have read the community where someone says log out everywhere which i have done and made no diff?The only way to fix is close chrome and start again. I do not expect to do...

Newbie

Hi All   Anyone help me with this annoying pausing on webplayer through chrome   i have read the community where someone says log out everywhere which i have done and made no diff? The...

BoydCrowder

Newbie

1082 Views

2 replies

0 likes

Windows
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  • 2 replies
  • 0 likes

Progress Bar not responding

On my free desktop spotify (fully updated), the progress bar keeps sync with the song but I can't use it to move anywhere in the song. I've tried like unenabling hardware acceleration and crossfade (as other topics suggested) and I've uninstalled it ...

Regular

On my free desktop spotify (fully updated), the progress bar keeps sync with the song but I can't use it to move anywhere in the song. I've tried like unenabling hardware acceleration and crossfade (...

Sebasty

Community Legend

1213 Views

1 replies

0 likes

Windows
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  • 1 replies
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Solved!! Artist "About" tab is suddenly missing.

I just noticed this morning that the "About" tab on artists is missing. Thought it might be that I was looking at a lesser known artist, but it's not showing for anybody, even the beloved Justin Bieber. Anybody else experiencing this? Is this another...

Regular

I just noticed this morning that the "About" tab on artists is missing. Thought it might be that I was looking at a lesser known artist, but it's not showing for anybody, even the beloved Justin Bieb...

JordanOakley

Roadie

1126 Views

7 replies

5 likes

Windows
  • 1126 Views
  • 7 replies
  • 5 likes

Please help me SPOTIFY deleted all my songs

All of a sudden all my songs are missing, they're not there anymore, the playlists are there but there is a " + " sign next to ALL of the songs, so I have to add them all over again, I only had one playlist with 130 songs which is the one I use for t...

Casual Listener

All of a sudden all my songs are missing, they're not there anymore, the playlists are there but there is a " + " sign next to ALL of the songs, so I have to add them all over again, I only had one p...

Patrycja95

Newbie

23719 Views

10 replies

4 likes

Windows
  • 23719 Views
  • 10 replies
  • 4 likes

Nenhum dos seus amigos está conectado ao spotify/Solução

Durante algum tempo gasto tentando achar como adicionar os meus amigos no spotify dando a mensagem que nenhum deles estava conectado, sendo que muitos deles possuem e utilizam o aplicativo eu achei uma solução. 1 - Se o aplicativo estiver aberto, faç...

Newbie

Durante algum tempo gasto tentando achar como adicionar os meus amigos no spotify dando a mensagem que nenhum deles estava conectado, sendo que muitos deles possuem e utilizam o aplicativo eu achei u...

Guilherme20

Newbie

1224 Views

1 replies

1 likes

Windows
  • 1224 Views
  • 1 replies
  • 1 likes

Re: Inbox and messages

Still not received an inbox playlist. have replied to this thread and contacted support over a week ago. Please could someone confirm I will be receiving one or if there is anything else I need to do to get it? Thanks

Music Fan

Still not received an inbox playlist. have replied to this thread and contacted support over a week ago.    Please could someone confirm I will be receiving one or if there is anything el...

203 Views

0 replies

0 likes

  • 203 Views
  • 0 replies
  • 0 likes

greyed out local files

I added local files to my songs section of "your music". At some point I deleted the files from my computer intentionally. Now those songs are greyed out in the songs section. I also want to remove them from the songs list. Which is not possible. Now...

Casual Listener

I added local files to my songs section of "your music". At some point I deleted the files from my computer intentionally. Now those songs are greyed out in the songs section. I also want to remove t...

Felicias9

Casual Listener

1314 Views

2 replies

0 likes

Windows
  • 1314 Views
  • 2 replies
  • 0 likes

can't download on windows 7

so im trying to download spotify on my windows 7 tablet. nothing works. does anyone have a link or idea to get it to work?

Newbie

so im trying to download spotify on my windows 7 tablet. nothing works. does anyone have a link or idea to get it to work?

279 Views

0 replies

0 likes

Windows
  • 279 Views
  • 0 replies
  • 0 likes

How to get musics to spotify from a text list?

I have a giant list of songs in my computer. How to put all these songs in spotify but without importing from my computer. I would like to download them inside the spotify, to have all with great quality and with all the correct names (artist, album,...

Newbie

I have a giant list of songs in my computer. How to put all these songs in spotify but without importing from my computer. I would like to download them inside the spotify, to have all with great qua...

330 Views

0 replies

0 likes

Windows
  • 330 Views
  • 0 replies
  • 0 likes

Daily Mix Algorithm question

When I heart a song on daily mix, it adds the song to my library. I don't want to add songs to my library as I use it solely for albums I like, not individual songs, which I put into playlists instead. So after I click the heart button on daily mix, ...

Newbie

When I heart a song on daily mix, it adds the song to my library. I don't want to add songs to my library as I use it solely for albums I like, not individual songs, which I put into playlists instea...

827 Views

0 replies

1 likes

Windows
  • 827 Views
  • 0 replies
  • 1 likes