Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81488 Views

40 replies

68 likes

  • 81488 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

778667 Views

503 replies

64 likes

  • 778667 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18693 Views

19 replies

5 likes

  • 18693 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2824 Views

0 replies

4 likes

  • 2824 Views
  • 0 replies
  • 4 likes

Help me?

I have problem launching spotify everytime I reboot my PC because no Shortcut on it and it is private when I go to "C:\Users\Me\Spotify" it has no files, and when I go to Spotify and to Preferences I change the Offline Songs Storage I go to "C:\Users...

Casual Listener

I have problem launching spotify everytime I reboot my PC because no Shortcut on it and it is private when I go to "C:\Users\Me\Spotify" it has no files, and when I go to Spotify and to Preferences I...

Genrau

Casual Listener

408 Views

1 replies

0 likes

Windows
  • 408 Views
  • 1 replies
  • 0 likes

Spotify Installer Issue

Hi there,I have encounter an issue with Spotify Installer today, at first the program wanted to do an "update" when I attempt to open the app on my desktop (Windows 7 pro) and the Spotify Installer was idling forever. So I forced "end task" on it and...

Newbie

Hi there, I have encounter an issue with Spotify Installer today, at first the program wanted to do an "update" when I attempt to open the app on my desktop (Windows 7 pro) and the Spotify Installer...

254 Views

0 replies

0 likes

Windows
  • 254 Views
  • 0 replies
  • 0 likes

Can I have Spotyify only download songs on one device?

So I just got premium the other day and have been downloading songs, but they also seem to download on my PC as well as my phone. I don't want this since they take up space and I have most songs in itunes already, etc. so is there a way to delete the...

Casual Listener

So I just got premium the other day and have been downloading songs, but they also seem to download on my PC as well as my phone.  I don't want this since they take up space and I have most song...

Sergio_Ribeiro

Regular

3594 Views

3 replies

0 likes

Windows
  • 3594 Views
  • 3 replies
  • 0 likes

PAUSES ON CHROME

Hi All Anyone help me with this annoying pausing on webplayer through chrome i have read the community where someone says log out everywhere which i have done and made no diff?The only way to fix is close chrome and start again. I do not expect to do...

Newbie

Hi All   Anyone help me with this annoying pausing on webplayer through chrome   i have read the community where someone says log out everywhere which i have done and made no diff? The...

BoydCrowder

Newbie

1073 Views

2 replies

0 likes

Windows
  • 1073 Views
  • 2 replies
  • 0 likes

Progress Bar not responding

On my free desktop spotify (fully updated), the progress bar keeps sync with the song but I can't use it to move anywhere in the song. I've tried like unenabling hardware acceleration and crossfade (as other topics suggested) and I've uninstalled it ...

Regular

On my free desktop spotify (fully updated), the progress bar keeps sync with the song but I can't use it to move anywhere in the song. I've tried like unenabling hardware acceleration and crossfade (...

Sebasty

Community Legend

1200 Views

1 replies

0 likes

Windows
  • 1200 Views
  • 1 replies
  • 0 likes

Solved!! Artist "About" tab is suddenly missing.

I just noticed this morning that the "About" tab on artists is missing. Thought it might be that I was looking at a lesser known artist, but it's not showing for anybody, even the beloved Justin Bieber. Anybody else experiencing this? Is this another...

Regular

I just noticed this morning that the "About" tab on artists is missing. Thought it might be that I was looking at a lesser known artist, but it's not showing for anybody, even the beloved Justin Bieb...

JordanOakley

Roadie

1110 Views

7 replies

5 likes

Windows
  • 1110 Views
  • 7 replies
  • 5 likes

Please help me SPOTIFY deleted all my songs

All of a sudden all my songs are missing, they're not there anymore, the playlists are there but there is a " + " sign next to ALL of the songs, so I have to add them all over again, I only had one playlist with 130 songs which is the one I use for t...

Casual Listener

All of a sudden all my songs are missing, they're not there anymore, the playlists are there but there is a " + " sign next to ALL of the songs, so I have to add them all over again, I only had one p...

Patrycja95

Newbie

23676 Views

10 replies

4 likes

Windows
  • 23676 Views
  • 10 replies
  • 4 likes

Nenhum dos seus amigos está conectado ao spotify/Solução

Durante algum tempo gasto tentando achar como adicionar os meus amigos no spotify dando a mensagem que nenhum deles estava conectado, sendo que muitos deles possuem e utilizam o aplicativo eu achei uma solução. 1 - Se o aplicativo estiver aberto, faç...

Newbie

Durante algum tempo gasto tentando achar como adicionar os meus amigos no spotify dando a mensagem que nenhum deles estava conectado, sendo que muitos deles possuem e utilizam o aplicativo eu achei u...

Guilherme20

Newbie

1215 Views

1 replies

1 likes

Windows
  • 1215 Views
  • 1 replies
  • 1 likes

Re: Inbox and messages

Still not received an inbox playlist. have replied to this thread and contacted support over a week ago. Please could someone confirm I will be receiving one or if there is anything else I need to do to get it? Thanks

Music Fan

Still not received an inbox playlist. have replied to this thread and contacted support over a week ago.    Please could someone confirm I will be receiving one or if there is anything el...

203 Views

0 replies

0 likes

  • 203 Views
  • 0 replies
  • 0 likes

greyed out local files

I added local files to my songs section of "your music". At some point I deleted the files from my computer intentionally. Now those songs are greyed out in the songs section. I also want to remove them from the songs list. Which is not possible. Now...

Casual Listener

I added local files to my songs section of "your music". At some point I deleted the files from my computer intentionally. Now those songs are greyed out in the songs section. I also want to remove t...

Felicias9

Casual Listener

1303 Views

2 replies

0 likes

Windows
  • 1303 Views
  • 2 replies
  • 0 likes

can't download on windows 7

so im trying to download spotify on my windows 7 tablet. nothing works. does anyone have a link or idea to get it to work?

Newbie

so im trying to download spotify on my windows 7 tablet. nothing works. does anyone have a link or idea to get it to work?

271 Views

0 replies

0 likes

Windows
  • 271 Views
  • 0 replies
  • 0 likes

How to get musics to spotify from a text list?

I have a giant list of songs in my computer. How to put all these songs in spotify but without importing from my computer. I would like to download them inside the spotify, to have all with great quality and with all the correct names (artist, album,...

Newbie

I have a giant list of songs in my computer. How to put all these songs in spotify but without importing from my computer. I would like to download them inside the spotify, to have all with great qua...

328 Views

0 replies

0 likes

Windows
  • 328 Views
  • 0 replies
  • 0 likes

Daily Mix Algorithm question

When I heart a song on daily mix, it adds the song to my library. I don't want to add songs to my library as I use it solely for albums I like, not individual songs, which I put into playlists instead. So after I click the heart button on daily mix, ...

Newbie

When I heart a song on daily mix, it adds the song to my library. I don't want to add songs to my library as I use it solely for albums I like, not individual songs, which I put into playlists instea...

818 Views

0 replies

1 likes

Windows
  • 818 Views
  • 0 replies
  • 1 likes

Collaborative playlist impossible

Hi all, I created a playlist for my aunt's birthday. I wish to share it with my cousins so we can all modify it and add songs, but I'm unable to do so. - I created the playlist- Clicked on "Collaborative playlist" on the three dots- But when I want t...

Casual Listener

Hi all,    I created a playlist for my aunt's birthday. I wish to share it with my cousins so we can all modify it and add songs, but I'm unable to do so.   - I created the playlis...

iamandyhill

Community Legend

424 Views

1 replies

0 likes

Windows
  • 424 Views
  • 1 replies
  • 0 likes

Solved!! Can't hear music on Windows desktop app

I installed Spotify on my work computer today. When I got home, I tried to play some music on my home computer using the installed Spotify app for Windows. I could see the song was playing, but I could hear anything, despite the fact that mt speakers...

Casual Listener

I installed Spotify on my work computer today. When I got home, I tried to play some music on my home computer using the installed Spotify app for Windows. I could see the song was playing, but ...

CryticalAce

Spotify Star

4285 Views

3 replies

0 likes

Windows
  • 4285 Views
  • 3 replies
  • 0 likes

I can see Spotify running in my task bar, but it won't display on my screen

I can still play songs, and when I hover over the spotify app on my task bar I can play songs, but the app itself just doesn't display on my screen. Also my computer runs Windows 10 for those wondering.

Newbie

I can still play songs, and when I hover over the spotify app on my task bar I can play songs, but the app itself just doesn't display on my screen.   Also my computer runs Windows 10 for thos...

644 Views

0 replies

0 likes

Windows
  • 644 Views
  • 0 replies
  • 0 likes

Music is now distorted and garbled

Been using Spotify 3 years now virtually no problems. But in the last couple days have had problems with the sound being distorted and garbled streaming from the Windows Spotify app through Airfoil. Happened last week and a reboot fixed it. Now reboo...

Casual Listener

Been using Spotify 3 years now virtually no problems.  But in the last couple days have had problems with the sound being distorted and garbled streaming from the Windows Spotify app through Air...

1540 Views

0 replies

3 likes

Windows
  • 1540 Views
  • 0 replies
  • 3 likes

Re: Inbox and messages

Hi! As a Premium user for many years I have experienced many stupid changes over the years. Changes for the worse i might add, and all of them were surprising to say the least. But this..this is problebly the stupidest one of them all. The inbox wasn...

Casual Listener

Hi! As a Premium user for many years I have experienced many stupid changes over the years. Changes for the worse i might add, and all of them were surprising to say the least. But this..this is prob...

156 Views

0 replies

5 likes

  • 156 Views
  • 0 replies
  • 5 likes

Spotify Desktop - Local files make app HORRIBLY slow

Hey guys, I've never had many problems using local files with Spotify Desktop, but recently I've experienced massive performance problems with my local files, which consist of about 46,000 songs. The app gets unresponsive and I cannot search my local...

Regular

Hey guys,   I've never had many problems using local files with Spotify Desktop, but recently I've experienced massive performance problems with my local files, which consist of about 46,000 s...

DavidJuaquin

Casual Listener

2914 Views

5 replies

3 likes

Windows
  • 2914 Views
  • 5 replies
  • 3 likes