Getting help from Spotify

[irefutitthus]

Does anyone else paying £60 or £120 a year for Spotify service object to the fact that there is no proper assistance for subscribers struggling with service failures. I don't want to join a "community": I am (or was) a customer, not a citizen of some fantasy Spotify polity.

I have just cancelled my Premium subscription and will uninstall Spotify because of its insistence on opening up whenever I start my desktop (ignoring the setting to the contrary). The company must be capable of providing a solution, rather than leaving its unfortunate customers to embark on a meandering course of amateur mutual cooperation.

[KatesHere]

Hey there @irefutitthus, welcome to the community anyway 🙂

Sorry to hear you're having troubles. This issue is currently under investigation from Spotify, you can check this thread for any updates ( https://community.spotify.com/t5/Ongoing-Issues/Desktop-app-automatically-launching-on-startup/idc-p... ). There's also this thread that offers some solutions, you can find it here (https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/001/thread-id/21372#M191713).

Hope this was helpful!
K