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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81568 Views

40 replies

68 likes

  • 81568 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

779054 Views

503 replies

64 likes

  • 779054 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18808 Views

19 replies

5 likes

  • 18808 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2829 Views

0 replies

4 likes

  • 2829 Views
  • 0 replies
  • 4 likes

Cant install spotify: Error 13

Im running Windows 10 64bit. With the latest update I got an error code 13. Installer cannot create necessary file. I've tried everything I've found on the community help website including:- deleting all Spotify files in the AppData folder- installin...

Newbie

Im running Windows 10 64bit. With the latest update I got an error code 13. Installer cannot create necessary file. I've tried everything I've found on the community help website including: - deleti...

514 Views

0 replies

0 likes

Windows
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Local Files from a network drive?

Hi Chums, Before spotify we probably had a lot of music on our computers. I did for sure, and I still have it, on a QNAP NAS. I was wondering if theres any way to detect my music stored on my NAS through spotify?

Newbie

Hi Chums,    Before spotify we probably had a lot of music on our computers. I did for sure, and I still have it, on a QNAP NAS. I was wondering if theres any way to detect my music ...

1101 Views

0 replies

5 likes

Windows
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  • 5 likes

Solved!! How do I stop Spotify automatically opening when I switch on my PC? (Windows 10)

I have looked through the settings options and do not seem to be able to find a way of stopping Spotify automatically loading and opening on start up?Could someone point me in the right direction. I only want it to open up when i click on the icon/ap...

Casual Listener

I have looked through the settings options and do not seem to be able to find a way of stopping Spotify automatically loading and opening on start up? Could someone point me in the right direction. ...

pemb82

Casual Listener

79354 Views

10 replies

1 likes

Windows
  • 79354 Views
  • 10 replies
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Audio from this program is at half volume when using a bluetooth speaker with my computer

When i use Spotify on my Windows 10 computer and connect my Bluetooth speaker, the volume is at half volume or less. When i use an aux cable in the headphone slot, the volume is at full volume. So this issue is only when using Bluetooth speakers. I'v...

Music Fan

When i use Spotify on my Windows 10 computer and connect my Bluetooth speaker, the volume is at half volume or less. When i use an aux cable in the headphone slot, the volume is at full volume. So th...

685 Views

0 replies

0 likes

Windows
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Spotify Skipping on Startup, Won't Play afterward sometimes

For the last few days, Spotify Desktop will launch and skip through a lot of songs (10/sec or so) until it decides to play one randomly. This song then cannot be skipped and I cannot play any others. When I pause it, the timer continues but music sto...

Casual Listener

For the last few days, Spotify Desktop will launch and skip through a lot of songs (10/sec or so) until it decides to play one randomly. This song then cannot be skipped and I cannot play any others....

355 Views

0 replies

0 likes

Windows
  • 355 Views
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Where People Listen feature gone?

I own a music store and use this feature a lot to help figure out if a new artist is popular in my area and if their music is worth stocking in my store. I noticed today that the feature is gone on the Windows version but not on my Mac. Does anyone k...

Newbie

I own a music store and use this feature a lot to help figure out if a new artist is popular in my area and if their music is worth stocking in my store. I noticed today that the feature is gone on t...

johnbaggaley

Newbie

1052 Views

2 replies

0 likes

Windows
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  • 2 replies
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Retrieve total play count beyond Artist top 10

I am a Wedding DJ and use Spotify to create playlists for my couples to sample and decide what they want to select. In some instances, I would like to order the playlist by historic popularity. I have been able to gain this when the song appears on a...

Newbie

I am a Wedding DJ and use Spotify to create playlists for my couples to sample and decide what they want to select.   In some instances, I would like to order the playlist by historic populari...

324 Views

0 replies

0 likes

Windows
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prevent Spotify start up with Windows start up

in advanced settings the option is selected that Spotify will not start with Windows start up, and repeatedly disabled Spotifyusing start up options in msconfig. But Spotify continues to start up with Windows start up. Please advise

Casual Listener

in advanced settings the option is selected that Spotify will not start with Windows start up, and repeatedly disabled Spotifyusing start up options in msconfig. But Spotify continues to start u...

321 Views

0 replies

0 likes

Windows
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Restore Spotify Downloaded Offline Playlists to avoid Redownloading

Feeling quite P'd off at the moment as I am a very big Spotify fan. My account payment bounced so I was reduced from premium to regular/unpaid for a day. Fixed up the bank issue and restored Premium access within 24 hours. My WIndows 7 Spotify player...

Casual Listener

Feeling quite P'd off at the moment as I am a very big Spotify fan.   My account payment bounced so I was reduced from premium to regular/unpaid for a day. Fixed up the bank issue and restor...

Chamboller

Newbie

3687 Views

3 replies

0 likes

Windows
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  • 3 replies
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Playlist text and image revert to old version after restarting client

Hi there, Since about a week any changes I make to my existing playlists (both image and text) keep reverting back to the same old version afer restarting my Spotify client. The only way to maintain the changes is to change them, close the client, un...

Visitor

Hi there,   Since about a week any changes I make to my existing playlists (both image and text) keep reverting back to the same old version afer restarting my Spotify client. The only wa...

449 Views

0 replies

0 likes

Windows
  • 449 Views
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Missing content

A song that is offered by Spotify "Drowning" by Clams Casino, fails to play and advises me to play it from my PC instead. I was able to play it up until about a week ago.

Newbie

A song that is offered by Spotify "Drowning" by Clams Casino, fails to play and advises me to play it from my PC instead. I was able to play it up until about a week ago. 

226 Views

0 replies

0 likes

Windows
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Is 'Genre Listing' for public playlists absolutely necessary?

I'm interested in seeing if Spotify has an option to map a playlist that you're looking to make public with all of the genre information in the background. I'm not sure if it is necessary to have it in the playlist description that I'm writing.

Casual Listener

I'm interested in seeing if Spotify has an option to map a playlist that you're looking to make public with all of the genre information in the background. I'm not sure if it is necessary to have it ...

264 Views

0 replies

0 likes

Windows
  • 264 Views
  • 0 replies
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[Win 10 App] Media keys no longer work

Switched over to the app on the Windows 10 store. After the switch the app doesn't recognize my media key inputs while the app is minimized/in the system tray while the desktop version did.

Casual Listener

Switched over to the app on the Windows 10 store. After the switch the app doesn't recognize my media key inputs while the app is minimized/in the system tray while the desktop version did.

393 Views

0 replies

1 likes

Windows
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playlist stay in waiting status

Hi, i've DL a lot of playlist on my computer but one stay in waiting status indefinitely, is there a quota for DL content ? i've tried to delete some donwloaded playlist to check if the incomplete playlist restart to DL but this action produce same r...

Casual Listener

Hi,  i've DL a lot of playlist on my computer but one stay in waiting status indefinitely, is there a quota for DL content ?   i've tried to delete some donwloaded playlist to check...

296 Views

0 replies

0 likes

Windows
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[Bug] Spotify moves when taskbar is docked on left

Windows 10 I have my taskbar docked on the left side of the screen. Every time I open Spotify, it moves exactly the distance of the taskbar to the left of Spotify's last known position, as if the top left of the screen is used instead of the top left...

Visitor

Windows 10   I have my taskbar docked on the left side of the screen. Every time I open Spotify, it moves exactly the distance of the taskbar to the left of Spotify's last known position, as i...

338 Views

0 replies

1 likes

Windows
  • 338 Views
  • 0 replies
  • 1 likes

Playlists and Music won't download

So I'm trying to download some music on my laptop (windows and I currently have no device synchronised, spotify is allowed by my firewall and I executed it as administrator. But still, when I click on a playlist and click the button to make it availa...

Newbie

So I'm trying to download some music on my laptop (windows 😎 and I currently have no device synchronised, spotify is allowed by my firewall and I executed it as administrator. But still, when I clic...

212 Views

0 replies

0 likes

Windows
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I download the desktop app but it won't open

I'm trying to download Spotify for my desktop (Windows Vista). I go to the download page and it automatically starts downloading. Then I see an icon that says "SpotifyFullVista" on my desktop screen. I then click on that icon to open the app but noth...

Casual Listener

I'm trying to download Spotify for my desktop (Windows Vista).  I go to the download page and it automatically starts downloading. Then I see an icon that says "SpotifyFullVista" on my desktop s...

314 Views

0 replies

0 likes

Windows
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Loading on start-up even when lod not to.

In my settings I have to option: start on log-in, set to no. yet it still does. (running windows 7).

Newbie

In my settings I have to option: start on log-in, set to no. yet it still does. (running windows 7).

Hubo

Community Legend

304 Views

1 replies

0 likes

Windows
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  • 1 replies
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Spotify starts with Windows despite having automatic startup turned off

As the title says, I went into Advanced Settings and under Startup and Window Behavior where it says "Open Spotify automatically after you log into computer" it says "No," but I just turned my computer on and Spotify went ahead and opened up. Really ...

Newbie

As the title says, I went into Advanced Settings and under Startup and Window Behavior where it says "Open Spotify automatically after you log into computer" it says "No," but I just turned my comput...

user-removed

Not applicable

950 Views

3 replies

0 likes

Windows
  • 950 Views
  • 3 replies
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Solved!! Spotify Windows10 startet seit heute immer neu

Wenn Spitify aufgerufen wird, startet die Anwendung sauber, beendet dann selbstständig, startet von selbst neu - endlos.Das gleiche Verhalten zeigt sind, wenn Spotify mittels Taskmanager beendet wird, oder wenn der Rechner neu gestartet wird. Sobald ...

Casual Listener

Wenn Spitify aufgerufen wird, startet die Anwendung sauber, beendet dann selbstständig, startet von selbst neu - endlos. Das gleiche Verhalten zeigt sind, wenn Spotify mittels Taskmanager beendet wi...

Wambo5

Newbie

5537 Views

3 replies

0 likes

Windows
  • 5537 Views
  • 3 replies
  • 0 likes