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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 134326 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 134326 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50956 Views
  • 0 replies
  • 32 likes
  • Windows
  • 50956 Views
  • 0 replies
  • 32 likes

Radio Page Layout breaks below a certain size

When you reduce the central area to below 610 pixels wide, the layout breaks for Recommended Stations and Your Stations. The boxes for each station become random sizes (might be related to the resolution of the album art). This is happening on v0.9.8...

badlayout.png
  • Newbie
  • When you reduce the central area to below 610 pixels wide, the layout breaks for Recommended Stations and Your Stations. The boxes for each station become random sizes (might be related to the resolu...
  • Peter__
  • Community Legend
  • 195 Views
  • 1 replies
  • 0 likes
  • Windows
  • 195 Views
  • 1 replies
  • 0 likes

Find unavailable tracks

Does anybody know of a way to search for all unavailable tracks. Last time I updated Spotify some of my previously available tracks has become unavailable. For example, the track "Keith Don't Go" by Nils Lofgren, on the album "Acoustic Live" has beco...

  • Newbie
  • Does anybody know of a way to search for all unavailable tracks. Last time I updated Spotify some of my previously available tracks has become unavailable. For example, the track "Keith Don't Go"...
  • Peter__
  • Community Legend
  • 303 Views
  • 1 replies
  • 0 likes
  • Windows
  • 303 Views
  • 1 replies
  • 0 likes

Starred tracks, what's the point?

Hello, new user here, running the latest version (0.9.4.169 - windows).Can someone explain what's the point of starring tracks in spotify if you can't see your starred tracks in your playlists or in album views? Am I missing something, an option mayb...

  • Casual Listener
  • Hello, new user here, running the latest version (0.9.4.169 - windows). Can someone explain what's the point of starring tracks in spotify if you can't see your starred tracks in your playlists or...
  • geoffspakes
  • Regular
  • 13882 Views
  • 10 replies
  • 1 likes
  • Windows
  • 13882 Views
  • 10 replies
  • 1 likes

Solved!! Public playlist does not show to others

Hi, this is a bit new to me I found a case similar to this (Oct. 2013) on one of the the boards but without a solution. I have Spotify Premium, and my playlists don't not show to others.They are set Public, right click on the name shows "Make secret"...

  • Casual Listener
  • Hi,   this is a bit new to me 🙂 I found a case similar to this (Oct. 2013) on one of the the boards but without a solution.   I have Spotify Premium, and my playlists don't not s...
  • Smurführer
  • Roadie
  • 21706 Views
  • 15 replies
  • 2 likes
  • Mac
    Windows
  • 21706 Views
  • 15 replies
  • 2 likes

limited search results ?

4 Weeks ago i have 286 search results for "river song", now only 100 ... is the a new limit for the search results ? Also actually i am searching for "love" ... not more than 100 ... can you please change that !!!

  • Gig Goer
  • 4 Weeks ago i have 286 search results for "river song", now only 100 ... is the a new limit for the search results ?   Also actually i am searching for "love" ... not more than 100 ... can y...
  • anghy
  • Gig Goer
  • 608 Views
  • 2 replies
  • 0 likes
  • Windows
  • 608 Views
  • 2 replies
  • 0 likes

My music is gone!?!?

a few days ago i added all of the songs i had saved on a couple of different playlists to the "your music/songs" feature. After making sure they all transferred i then deleted them from the original plalists. Now today i start up Spotify and only 39 ...

  • Casual Listener
  • a few days ago i added all of the songs i had saved on a couple of different playlists to the "your music/songs" feature. After making sure they all transferred i then deleted them from the origina...
  • Adam
  • Roadie
  • 250 Views
  • 4 replies
  • 0 likes
  • Windows
  • 250 Views
  • 4 replies
  • 0 likes

when clicking "play" in playlist, the currently played song isn't highlighted

Hey I couldn't find my problem in the database. When open a random playlist and clicking the "play"-button next to the album cover, the currently played song isn't highlighted. But when I click at a random song in the playlist. the songs are highligh...

  • Regular
  • Hey   I couldn't find my problem in the database.   When open a random playlist and clicking the "play"-button next to the album cover, the currently played song isn't highlighted. ...
  • randoem
  • Regular
  • 466 Views
  • 7 replies
  • 0 likes
  • Windows
  • 466 Views
  • 7 replies
  • 0 likes

Local Files Stopped Playing

I haven't had any problems with local files playing on Spotify. But, all of the sudden, they've stopped playing. I've updated Quicktime (which I've been told helps with that problem), but none of the local files will play. Is there any other way to f...

  • Newbie
  • I haven't had any problems with local files playing on Spotify. But, all of the sudden, they've stopped playing. I've updated Quicktime (which I've been told helps with that problem), but none of the...
  • 167 Views
  • 0 replies
  • 0 likes
  • Windows
  • 167 Views
  • 0 replies
  • 0 likes

premium

I need a premium account to my exaims, i'll take the 30days free and then cancel it again before the 30days ends, but i need to know how to cancel it again? And if i submit to premium at my pc, does it then work as well on my phone?

  • Newbie
  • I need a premium account to my exaims, i'll take the 30days free and then cancel it again before the 30days ends, but i need to know how to cancel it again? And if i submit to premium at my pc, doe...
  • Peter__
  • Community Legend
  • 252 Views
  • 1 replies
  • 0 likes
  • Windows
  • 252 Views
  • 1 replies
  • 0 likes

Some songs not playing on Adema Album.

I tried other songs, like the Remix off of another album. And that worked but regardless Adema album is not playing all songs. Just thought I would let you know.

  • Newbie
  • I tried other songs, like the Remix off of another album. And that worked but regardless Adema album is not playing all songs. Just thought I would let you know.
  • Peter__
  • Community Legend
  • 323 Views
  • 1 replies
  • 0 likes
  • Windows
  • 323 Views
  • 1 replies
  • 0 likes

Queue track from search bar

Hello, I'd like to request a feature When you search for an item and a series of suggested tracks appear underneath the search field, could you make it so that when you right click a track you can queue it? It's a bit cumbersome to open the track / a...

  • Casual Listener
  • Hello, I'd like to request a feature   When you search for an item and a series of suggested tracks appear underneath the search field, could you make it so that when you right click a track...
  • Peter__
  • Community Legend
  • 286 Views
  • 1 replies
  • 0 likes
  • Windows
  • 286 Views
  • 1 replies
  • 0 likes

Like buttons for friend's notifications

Hi, I was wondering if it is possible to like/dislike friend's or followed musician's/band's notification on the right hand panel on Spotify Desktop application for PC. Is there a way to comment on these notifications? A small interface as can be see...

  • Visitor
  • Hi,   I was wondering if it is possible to like/dislike friend's or followed musician's/band's notification on the right hand panel on Spotify Desktop application for PC.   Is there...
  • user-removed
  • Not applicable
  • 225 Views
  • 4 replies
  • 0 likes
  • Windows
  • 225 Views
  • 4 replies
  • 0 likes

Only sidebars load with newest update

Since the newest changes to the UI, spotify has been practically unusable for me. The sidebars are the only windows that load. Everything else results in a blank white screen. I went ahead and attached a screenshot to more clearly illustrate what is ...

spotify lag.png
  • Casual Listener
  • Since the newest changes to the UI, spotify has been practically unusable for me. The sidebars are the only windows that load.  Everything else results in a blank white screen.  I went ahea...
  • Peter__
  • Community Legend
  • 383 Views
  • 3 replies
  • 0 likes
  • Windows
  • 383 Views
  • 3 replies
  • 0 likes

HELP CANT SEE SONGS I SEARCH FOR! NO image...

Spotify is fked!... Why does it look like that when i search? please help!

  • Casual Listener
  • Spotify is fked!... Why does it look like that when i search? please help!
  • blixten59
  • Casual Listener
  • 414 Views
  • 2 replies
  • 0 likes
  • Windows
  • 414 Views
  • 2 replies
  • 0 likes

Is there a way to revert to previous version?

Please, for the love of God, let there be a way. . . if so, someone please tell me how. Through windows regedit, going into the C:\ drive - anything! Before I just get rid of spotify for turning to crap.

  • Regular
  • Please, for the love of God, let there be a way. . . if so, someone please tell me how. Through windows regedit, going into the C:\ drive - anything! Before I just get rid of spotify for turning to c...
  • Peter__
  • Community Legend
  • 513 Views
  • 1 replies
  • 1 likes
  • Windows
  • 513 Views
  • 1 replies
  • 1 likes

I can't play League of Legends while spotify open

Is there any solution about it ? I can even leave uTorrent opened with 300kb download rate with no problem, but i can not play LOL i always have random pings.

  • Casual Listener
  • Is there any solution about it ?  I can even leave uTorrent opened with 300kb download rate with no problem, but i can not play LOL i always have random pings. 
  • Peter__
  • Community Legend
  • 5413 Views
  • 3 replies
  • 0 likes
  • Windows
  • 5413 Views
  • 3 replies
  • 0 likes

Solved!! Was passiert wenn man auf "speichern" klickt??

Wie der Titel bereits sagt- seit einigen Wochen gibt es den speichern button und ich frage mich immer noch, was er für einen effekt hat!? es wird keine neue playlist erstellt und auch sonst seh ich kein ergebnis, bis auf die tatsache das dann die tra...

  • Regular
  • Wie der Titel bereits sagt- seit einigen Wochen gibt es den speichern button und ich frage mich immer noch, was er für einen effekt hat!? es wird keine neue playlist erstellt und auch sonst seh ich k...
  • Peter__
  • Community Legend
  • 455 Views
  • 1 replies
  • 0 likes
  • Windows
  • 455 Views
  • 1 replies
  • 0 likes

advertisements in my own music

I'm getting spammed by ads in the music I bought and added to Spotify, to my own playlists. I don't like streaming music because of the ads. Spotify has a lot of the artists I usually can't find the CDs of in Denmark, back when you let people buy dow...

  • Newbie
  • I'm getting spammed by ads in the music I bought and added to Spotify, to my own playlists. I don't like streaming music because of the ads. Spotify has a lot of the artists I usually can't find the ...
  • Peter__
  • Community Legend
  • 265 Views
  • 1 replies
  • 0 likes
  • Windows
  • 265 Views
  • 1 replies
  • 0 likes

Spotify team, please give an official Statement - when can we expect an new version?

Dear Spotify team, a lot of users have complained about the new user interface. Main points are: - Huge waste of space - Colors far too dark - Stars have gone - No possibilty to customize the design Please give an official statement: Will there be an...

  • Music Fan
  • Dear Spotify team,   a lot of users have complained about the new user interface. Main points are:   - Huge waste of space - Colors far too dark - Stars have gone - No possibi...
  • Peter__
  • Community Legend
  • 435 Views
  • 1 replies
  • 0 likes
  • Windows
  • 435 Views
  • 1 replies
  • 0 likes

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