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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

709 Views

0 replies

2 likes

  • 709 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

142258 Views

83 replies

27 likes

  • 142258 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

126599 Views

294 replies

22 likes

  • 126599 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10573 Views

1 replies

6 likes

  • 10573 Views
  • 1 replies
  • 6 likes

Duplicate cache (default and custom location)

As my C: drive is way smaller than the drive I've changed Spotify settings to store cache under which seems to work fine.. But the problem is that it's still saving cache on C: as well... Every few months or so I have to clear data from:C:\Users\$use...

Casual Listener

As my C: drive is way smaller than the 😧 drive I've changed Spotify settings to store cache under 😧 which seems to work fine.. But the problem is that it's still saving cache on C: as well... ...

Danelf

Casual Listener

642 Views

1 replies

1 likes

Windows
  • 642 Views
  • 1 replies
  • 1 likes

What the **bleep** happened to the most listened place chart inside About Tab?

I recently update spotify and soon I discovered that something was missing.I found it very useful to know the 5 list of places where each artist was most listened. Why do yo simple delete that chart on About Tab. I do not care if one artist has 20k o...

Regular

I recently update spotify and soon I discovered that something was missing. I found it very useful to know the 5 list of  places where each artist was most listened. Why do yo simple delet...

250 Views

0 replies

2 likes

Windows
  • 250 Views
  • 0 replies
  • 2 likes

Spotify opens during start-up

Spotify opens during the start up of my computer even though I have disabled this option. How can I solve this issue? Thanks in advance

Newbie

Spotify opens during the start up of my computer even though I have disabled this option. How can I solve this issue? Thanks in advance  

jn_mag

Regular

672 Views

6 replies

1 likes

Windows
  • 672 Views
  • 6 replies
  • 1 likes

Playback Issues

Is anyone having trouble with Hurt by Johnny Cash? Everytime I try to listen to that song, it cuts off at 1:52. Any help or suggestions would be greatly apprieciated.

Newbie

Is anyone having trouble with Hurt by Johnny Cash? Everytime I try to listen to that song, it cuts off at 1:52. Any help or suggestions would be greatly apprieciated.

230 Views

0 replies

0 likes

Windows
  • 230 Views
  • 0 replies
  • 0 likes

Unavailable Song Made Available After Purchase From Amazon

This isn't really a complaint or issue, I just want to know what happened. After an artists took one of their albums off spotify, I went to Amazon to buy a couple singles off of it. I downloaded the singles to my downloads folder, and now only those ...

Newbie

This isn't really a complaint or issue, I just want to know what happened. After an artists took one of their albums off spotify, I went to Amazon to buy a couple singles off of it. I downloaded the ...

209 Views

0 replies

0 likes

Windows
  • 209 Views
  • 0 replies
  • 0 likes

Autostart

Although Autostart settings are deactivated and displayed, Spotify will be started more frequently after a reboot of the (Windows) PC. In the registry, the "Spotify Web Helper" is entered with autostart under "HKEY_CURRENT_USER \ Software \ Microsoft...

Casual Listener

Although Autostart settings are deactivated and displayed, Spotify will be started more frequently after a reboot of the (Windows) PC. In the registry, the "Spotify Web Helper" is entered with autost...

JakeK

Newbie

679 Views

1 replies

4 likes

Windows
  • 679 Views
  • 1 replies
  • 4 likes

"Open Spotify automatically after you log in to the computer" option not working

Hi Everyone First post here. Thought I'd report that the option Open Spotify automatically after you log in to the computer doesn't seem to work at all in the latest Windows version 1.0.58.573.g57c9cd87: I had to deactivate the Spotify client in Wind...

Newbie

Hi Everyone   First post here. Thought I'd report that the option Open Spotify automatically after you log in to the computer doesn't seem to work at all in the latest Windows version 1.0.58.5...

henrikfuglesang

Newbie

624 Views

2 replies

2 likes

Windows
  • 624 Views
  • 2 replies
  • 2 likes

BGR Monitors not supported by Spotify

Spotify is not currently supporting BGR monitors and is ignoring the ClearType setting in Windows. This turns the font in Spotify barely readable.

Casual Listener

Spotify is not currently supporting BGR monitors and is ignoring the ClearType setting in Windows. This turns the font in Spotify barely readable.

315 Views

0 replies

0 likes

Windows
  • 315 Views
  • 0 replies
  • 0 likes

Spotify will not load

All of the sudden my Spotify will not load properly. On startup a dialog box opens that says-"There is no disk in the drive. Please insert a disk into drive J" I have tried uninstalling spotify and reinstalling it with no luck. I also tried deleting ...

Newbie

All of the sudden my Spotify will not load properly.  On startup  a dialog box opens that says- "There is no disk in the drive.  Please insert a disk into drive J"   I have tri...

298 Views

0 replies

0 likes

Windows
  • 298 Views
  • 0 replies
  • 0 likes

Let us CHANGE THE CACHE LOCATION

Spotify simply takes up too much space on the default Windows C: Drive via the AppData\Local\Spotify\Data folder.This NEEDS to be changed--especially for those users who have Windows installed on a small SSD.This idea has been presented on NUMEROUS o...

Regular

Spotify simply takes up too much space on the default Windows C: Drive via the AppData\Local\Spotify\Data folder. This NEEDS to be changed--especially for those users who have Windows installed on a...

rossisdead

Roadie

18902 Views

11 replies

72 likes

Windows
  • 18902 Views
  • 11 replies
  • 72 likes

Make volume slider bigger?

Im using Spotify on my new Surface book, which has a high resolution screen. I am struggling with controlling the volume of my speaker with this tiny little slider thats no longer than my thumbnail. Quite bothersome when you have a powerful speaker c...

Regular

Im using Spotify on my new Surface book, which has a high resolution screen.   I am struggling with controlling the volume of my speaker with this tiny little slider thats no longer than my th...

gryffyn

Roadie

1182 Views

3 replies

3 likes

Windows
  • 1182 Views
  • 3 replies
  • 3 likes

Can't read the **bleep** screen

I don't know .. is it me? Do the people running Spotify just not give a monkey's? I have read other complaints about the seriously stupid black background, grey text that means the screen is very hard to read. I am a software developer. I use my comp...

Casual Listener

I don't know .. is it me? Do the people running Spotify just not give a monkey's? I have read other complaints about the seriously stupid black background, grey text that means the screen is very har...

LoganHelps

Composer

304 Views

1 replies

1 likes

Windows
  • 304 Views
  • 1 replies
  • 1 likes

Spotify starts automatically after logging into the computer

I have set the option "Open Spotify automatically after you log into the computer" to "No". However it still opens automatically. This is really slowing down my computer startup.

Visitor

I have set the option "Open Spotify automatically after you log into the computer" to "No". However it still opens automatically. This is really slowing down my computer startup.

Robert_W

Community Legend

776 Views

2 replies

3 likes

Windows
  • 776 Views
  • 2 replies
  • 3 likes

Solved!! Spotify opening automatically when I log in

My spotify updated last week and it now opens automatically when I log into Windows. When I open my preferences, the box for "Open Spotify Automatically..." is check for "No" but it does it anyways. Seems to be a glitch in the update.

Newbie

My spotify updated last week and it now opens automatically when I log into Windows.  When I open my preferences, the box for "Open Spotify Automatically..." is check for "No" but it does it any...

dmboucher

Casual Listener

1154 Views

7 replies

2 likes

Windows
  • 1154 Views
  • 7 replies
  • 2 likes

Spotify Windows 10 App is starting by itself

Hello everybody! I just installed the newest update for Spotify and disable Spotify to run as Windows service, however is still running everytime I log into Windows. Can you please share a solution for this? Thank you.

Casual Listener

Hello everybody!   I just installed the newest update for Spotify and disable Spotify to run as Windows service, however is still running everytime I log into Windows. Can you please share a s...

Cicloide

Regular

529 Views

1 replies

0 likes

Windows
  • 529 Views
  • 1 replies
  • 0 likes

Frequent updates of Spotify

Hi guys, Can we get an official answer from Spotify why it is not possible to disable/postpone automatic updates in Spotify? I'm getting annoyed when once or twice a week my spotify stops playing musing, dispalying message saying that it can't play c...

Casual Listener

Hi guys,    Can we get an official answer from Spotify why it is not possible to disable/postpone automatic updates in Spotify?   I'm getting annoyed when once or twice a week my s...

rednblu

Roadie

6382 Views

3 replies

6 likes

Windows
  • 6382 Views
  • 3 replies
  • 6 likes

Media Keys do not function when Spotify is not in Focus (App & Program)

This just happened Last night at some point to me...The Media Keys on my keyboard (Razr BlackWidow 2014 Ultimate Edition) will not function when Spotify is not in focus (which is really annoying for a StarCraft Player as you can imagine) Now, Ive don...

Casual Listener

This just happened Last night at some point to me... The Media Keys on my keyboard (Razr BlackWidow 2014 Ultimate Edition) will not function when Spotify is not in focus (which is really annoying ...

mstaessen

Newbie

1217 Views

1 replies

1 likes

Windows
  • 1217 Views
  • 1 replies
  • 1 likes

Autoplay enabled, but music stops after album anyway. (Windows PC)

In settings, I have the autoplay enabled (see image). Still, for the last week or so, the music stops when an album from my library has played through. The autoplay function works fine after playlists, but it does not work with albums anymore. Is it ...

Casual Listener

In settings, I have the autoplay enabled (see image). Still, for the last week or so, the music stops when an album from my library has played through. The autoplay function works fine after playlist...

479 Views

0 replies

0 likes

Windows
  • 479 Views
  • 0 replies
  • 0 likes

Spotify program freezes, as well as my PC on startup

Hello, I'd like to ask for some help. Whenever I try opening Spotify on my Dell laptop (Windows 10, 4G RAM), the program freezes. My laptop also freezes, causing me to force a reboot by pressing the power button. Any idea on how to resolve this? Than...

Newbie

Hello, I'd like to ask for some help.   Whenever I try opening Spotify on my Dell laptop (Windows 10, 4G RAM), the program freezes. My laptop also freezes, causing me to force a reboot by pres...

235 Views

0 replies

0 likes

Windows
  • 235 Views
  • 0 replies
  • 0 likes

Adding a song to my songs that's playing on discover weekly switches the now playing

On the windows desktop app. Adding a song that's playing on Discover Weekly switches out of Discover Weekly playlist, so once the song is over, it continues playing from my songs rather than from the Discover Weekly playlist.

Newbie

On the windows desktop app.   Adding a song that's playing on Discover Weekly switches out of Discover Weekly playlist, so once the song is over, it continues playing from my songs rather than...

232 Views

0 replies

0 likes

Windows
  • 232 Views
  • 0 replies
  • 0 likes