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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2367 Views

0 replies

4 likes

  • 2367 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

154678 Views

83 replies

27 likes

  • 154678 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

147633 Views

295 replies

22 likes

  • 147633 Views
  • 295 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11463 Views

1 replies

6 likes

  • 11463 Views
  • 1 replies
  • 6 likes

Album not up to date

After releasing The Life of Pablo, Kanye West then updated it a few times, adding a song, changing a few lines in some songs etc. My issue is, I remember listening to the most up to date version on Spofity, however it seems to have gone backwards to ...

Newbie

After releasing The Life of Pablo, Kanye West then updated it a few times, adding a song, changing a few lines in some songs etc. My issue is, I remember listening to the most up to date version on S...

TT3R0o

Newbie

430 Views

1 replies

0 likes

Windows
  • 430 Views
  • 1 replies
  • 0 likes

Solved!! Wrong Songs Playing When Selected (Sorting Bug)

Having a new problem where when I click on saved songs it starts playing a different song, and I have to manually skip through until I get what I want. This only happens with saved songs and after some investigation I worked out that the problem is a...

Music Fan

Having a new problem where when I click on saved songs it starts playing a different song, and I have to manually skip through until I get what I want. This only happens with saved songs and after so...

mtopp24

Casual Listener

1009 Views

3 replies

1 likes

Windows
  • 1009 Views
  • 3 replies
  • 1 likes

The spotify friends feed don't appear

I already uninstalled and installed and don't resolve...

Casual Listener

I already uninstalled and installed and don't resolve...

MauriceMV

Spotify Star

756 Views

6 replies

0 likes

Windows
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  • 6 replies
  • 0 likes

Solved!! cant log in new W10 laptop

Setting up new laptop and using old one for this post. Have downloaded and installed windows programme which opens at the log in page. Allows me to enter username and password but the screen seems locked as cant change the remember me button which is...

Casual Listener

Setting up new laptop and using old one for this post. Have downloaded and installed windows programme which opens at the log in page. Allows me to enter username and password but the screen see...

alistair94

Casual Listener

779 Views

3 replies

0 likes

Windows
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Suggested music after album.

Dear Spotifiy.Why the f*** do tou think it's a brilliant idea to play some random music following an album? And why do you suggest that there's an option to prevent it in "settings" when there's not?I'm SO tired of this "we know better than you what ...

Newbie

Dear Spotifiy. Why the f*** do tou think it's a brilliant idea to play some random music following an album? And why do you suggest that there's an option to prevent it in "settings" when there's no...

Hubo

Community Legend

416 Views

3 replies

0 likes

Windows
  • 416 Views
  • 3 replies
  • 0 likes

Can't see friends feed

Hey there. Can't see my friends feed. Checked preferences, the option is ticked "on". I recently uninstalled and re-installed. Didn't fix the problem. Then followed another advice on this forum to log out and sign in twice in a row. Didn't work. Plea...

Newbie

Hey there. Can't see my friends feed. Checked preferences, the option is ticked "on". I recently uninstalled and re-installed. Didn't fix the problem. Then followed another advice on this forum to lo...

user-removed

Not applicable

10725 Views

7 replies

3 likes

Windows
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  • 7 replies
  • 3 likes

Error code 18 on windows 8.1 HELP ME

Hi, I uninstalled Spotify and tried to download it again for my windows 8.1. I went to the website and got the installer and when the installer is installing the app, it stops and gives error code 18. Does anyone know how to fix this?

Newbie

 Hi, I uninstalled Spotify and tried to download it again for my windows 8.1. I went to the website and got the installer and when the installer is installing the app, it stops and gives error c...

Jacob

Community Legend

412 Views

1 replies

0 likes

Windows
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  • 1 replies
  • 0 likes

Spotify Win7 Pro 64bit, NOT WORKING W T F!

Windows desktop app on Win 7 Pro 64 bit machine, quad core, 8 gigs RAM, checked no driver issues for sound/video. Did the app update recently and now its crapped out. Tried fresh install, multiple times, still nada. Just opens up, spinning wheel of d...

Casual Listener

Windows desktop app on Win 7 Pro 64 bit machine, quad core, 8 gigs RAM, checked no driver issues for sound/video. Did the app update recently and now its crapped out. Tried fresh install, multiple ti...

hkhadim

Casual Listener

1188 Views

1 replies

1 likes

Windows
  • 1188 Views
  • 1 replies
  • 1 likes

Not remembering history

Spotify Windows is not remembering my history. Instead, everytime I open it in Windows, the same song keeps appearing as the last song that I played. This is some kind of bug

Roadie

Spotify Windows is not remembering my history. Instead, everytime I open it in Windows, the same song keeps appearing as the last song that I played. This is some kind of bug

347 Views

0 replies

1 likes

Windows
  • 347 Views
  • 0 replies
  • 1 likes

Consistently documenting keyboard shortcuts, Ctrl+Shift+C copy Spotify URI

There's a hint popup about using Ctrl+Shift+C to copy a Spotify URI to the keyboard, but this isn't mentioned anywhere else in the UI (eg. the obvious choice of it being a window menu selection). Help "keyboard shortcuts" gives a list (https://suppor...

Regular

There's a hint popup about using Ctrl+Shift+C to copy a Spotify URI to the keyboard, but this isn't mentioned anywhere else in the UI (eg. the obvious choice of it being a window menu selection). &n...

414 Views

0 replies

1 likes

Windows
  • 414 Views
  • 0 replies
  • 1 likes

Superuser Contribution Storage probleme / Local Files

Hello everyone, I would like to know where the "downloaded" playlists are stored on PC? And is it possible to modify the installation folder of spotify? Thank you in advance.

Visitor

Hello everyone,   I would like to know where the "downloaded" playlists are stored on PC?   And is it possible to modify the installation folder of spotify?   Thank you in adva...

JulianA_Bogota

Roadie

562 Views

3 replies

0 likes

Windows
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  • 3 replies
  • 0 likes

Spotify Radio

Is there a way to delete a radio station and make it again? I have one I enjoy but have accidentally "thumbs down" some songs I like. Or maybe there is a way to get them back? Sorry if this is in the wrong section.

Casual Listener

Is there a way to delete a radio station and make it again? I have one I enjoy but have accidentally "thumbs down" some songs I like. Or maybe there is a way to get them back? Sorry if this is in the...

Clipmax

Casual Listener

371 Views

1 replies

0 likes

Windows
  • 371 Views
  • 1 replies
  • 0 likes

Autoplay has stopped working

Love this feature but on my desktop (Windows 7) and IOS (iPhone 6) this facility has stopped working, even though it is still enabled in the settings.Could be since last update.

Music Fan

Love this feature but on my desktop (Windows 7) and IOS (iPhone 6) this facility has stopped working, even though it is still enabled in the settings. Could be since last update.

ringostarr9

Casual Listener

1640 Views

6 replies

4 likes

Windows
  • 1640 Views
  • 6 replies
  • 4 likes

[desktop] reducing the size of the thumbnails while making a search?

Hi !When i run a search of playlists or albums in the windows desktop app, the thumbnails are displayed very large despite the fact I zoomed out 2 times :Previously, they were displayed smaller and the browsing between a list of 10 or 20 playlists/al...

Roadie

Hi ! When i run a search of playlists or albums in the windows desktop app, the thumbnails are displayed very large despite the fact I zoomed out 2 times : Previously, they were displayed small...

522 Views

0 replies

1 likes

Windows
  • 522 Views
  • 0 replies
  • 1 likes

keine songs am PC verfügbar

Ich habe mir die app am PC heruntergeladen und es sind leider keine songs verfügbar warum?

Newbie

Ich habe mir die app am PC heruntergeladen und es sind leider keine songs verfügbar  warum?

260 Views

0 replies

0 likes

Windows
  • 260 Views
  • 0 replies
  • 0 likes

PC playlist songs not ALL available on mobile

Howdy, I have checked the download box for one of my playlists filled with my local files, I believe that worked fine.The issue i am having is that not all of those local file songs downloaded are available for streaming on my mobile app, most of the...

Newbie

Howdy,   I have checked the download box for one of my playlists filled with my local files, I believe that worked fine. The issue i am having is that not all of those local file songs downlo...

275 Views

0 replies

0 likes

Windows
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  • 0 replies
  • 0 likes

Friend feed not showing my friends

I previously had a problem where my Friend Feed didn't load at all and today Spotify Support helped me to change to account where Friend Feed was working just fine at the start. I'm using Facebook linked profile and I think this new problem started a...

Newbie

I previously had a problem where my Friend Feed didn't load at all and today Spotify Support helped me to change to account where Friend Feed was working just fine at the start. I'm using Facebook li...

377 Views

0 replies

1 likes

Windows
  • 377 Views
  • 0 replies
  • 1 likes

Start playing music on desktop app, then randomly will play from phone instead.

As the lengthy title states, the Spotify player is behaving strangely. I start playing music on my desktop computer (Windows 7). Then, randomly, it'll start playing the music on my android phone (Nougat)! Sometimes it'll play from both computer and p...

Regular

As the lengthy title states, the Spotify player is behaving strangely. I start playing music on my desktop computer (Windows 7). Then, randomly, it'll start playing the music on my android phone (Nou...

290 Views

0 replies

1 likes

Windows
  • 290 Views
  • 0 replies
  • 1 likes

Superuser Contribution Problem Local Files

Hi, everyone I'm having a problem with the music that I have in my local files.I have like 1000 songs in my local sources (sources that I specified in Spotify app) but my local files view only shows like 700.I checked that my files were mp3 (the most...

Casual Listener

Hi, everyone 🙂 I'm having a problem with the music that I have in my local files. I have like 1000 songs in my local sources (sources that I specified in Spotify app)  but my local files...

1283115001

Casual Listener

482 Views

2 replies

0 likes

Windows
  • 482 Views
  • 2 replies
  • 0 likes

2 issues

First issue is that nobody can find my account on spotify or any of my playlists. Second issue is that when I close out of Spotify the border remains. sometimes when I click on things in the app nothing happens i have to click on them multiple times....

Newbie

First issue is that nobody can find my account on spotify or any of my playlists.  Second issue is that when I close out of Spotify the border remains. sometimes when I click on things in the a...

Sebasty

Community Legend

376 Views

1 replies

0 likes

Windows
  • 376 Views
  • 1 replies
  • 0 likes