Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

adyry

Regular

14017 Views

110 replies

52 likes

  • 14017 Views
  • 110 replies
  • 52 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1933 Views

15 replies

2 likes

Possible Bug
  • 1933 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

4854 Views

40 replies

2 likes

  • 4854 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9611 Views

0 replies

4 likes

  • 9611 Views
  • 0 replies
  • 4 likes

Impossible reinstalling spotify

i have some problems with Spotify. Yesterday I tried many times to log in into spotify but it didn't allowed me to do it. I've uninstalled it in order to solve that problem by downloading it again, but nothing happened, i tried to go to spotify web s...

Casual Listener

i have some problems with Spotify. Yesterday I tried many times to log in into spotify but it didn't allowed me to do it. I've uninstalled it in order to solve that problem by downloading it again, b...

ThomasJavier

Casual Listener

653 Views

2 replies

0 likes

  • 653 Views
  • 2 replies
  • 0 likes

Error: "This song is not available", but song plays on Echo

[Devices in use: Windows 10, Amazon Echo]I receive the error mentioned in title when attempting to play any tracks from the Chemical Brothers album "Further". I can play songs downloaded locally on my computerI can play chemical brothers songs from o...

Newbie

[Devices in use: Windows 10, Amazon Echo] I receive the error mentioned in title when attempting to play any tracks from the Chemical Brothers album "Further".   I can play songs downloaded l...

429 Views

0 replies

0 likes

Windows
  • 429 Views
  • 0 replies
  • 0 likes

Transfer spotify music to Sony Walkman

Can anyone please help? I am not technically savvy and am having difficulty finding out how to transfer my Spotify music onto my Sony Walkman. Sony have said I cannot transfer the music directly from Spotify onto my Walkman, nor can I use Media Go to...

Newbie

Can anyone please help? I am not technically savvy and am having difficulty finding out how to transfer my Spotify music onto my Sony Walkman. Sony have said I cannot transfer the music directly from...

erwy

Newbie

6798 Views

1 replies

1 likes

  • 6798 Views
  • 1 replies
  • 1 likes

songs library won't delete tracks

I have attempted to delete my entire songs library to start fresh. All of the songs deleted except two. I've tried to delete them but they won't delete.

Newbie

I have attempted to delete my entire songs library to start fresh. All of the songs deleted except two. I've tried to delete them but they won't delete.

399 Views

0 replies

0 likes

  • 399 Views
  • 0 replies
  • 0 likes

Artists' Pages display all songs as if they have <1000 listens

Whenever I open an artist's page, their "Popular" songs are all listed with "< 1000" listens. Unless I'm way more underground than I thought, or Paul Simon and Kanye aren't nearly as popular as I thought, I think there's a problem. It was mildly irri...

Casual Listener

 Whenever I open an artist's page, their "Popular" songs are all listed with "< 1000" listens. Unless I'm way more underground than I thought, or Paul Simon and Kanye aren't nearly as popular...

Mausi

Roadie

839 Views

3 replies

7 likes

Windows
  • 839 Views
  • 3 replies
  • 7 likes

Trying to get spotify music on my ipod

I have an ipod nano and I wanted to get the music from spotify ( I have a premium ) on my ipod so I can listen to it. My phones does not support spotify, it is garbage. When I dowloaded all the spotify music I went to file location but all it showed ...

Newbie

I have an ipod nano and I wanted to get the music from spotify ( I have a premium ) on my ipod so I can listen to it. My phones does not support spotify, it is garbage. When I dowloaded all the spoti...

Maxim

Spotify Star

459 Views

1 replies

0 likes

Windows
  • 459 Views
  • 1 replies
  • 0 likes

Re: Inbox and messages

@tlh119 30 seconds of music? That's strange. I've had no problems at all. Troubleshoot?

Roadie

@tlh119 30 seconds of music? That's strange. I've had no problems at all. Troubleshoot?

125 Views

0 replies

0 likes

  • 125 Views
  • 0 replies
  • 0 likes

How does radio feature work ?

Hey guys ! So, I kind of don't understand how does exactly the radio feature works when you create it from playlist or artist. Does it automatically update when you, or my favourite artist add new songs ? and are the first songs in the radio always t...

Music Fan

Hey guys ! So, I kind of don't understand how does exactly the radio feature works when you create it from playlist or artist.    Does it automatically update when you, or my favourite ar...

TheMiziko

Music Fan

2115 Views

2 replies

0 likes

Windows
  • 2115 Views
  • 2 replies
  • 0 likes

skipping all tracks when press play

when i log in on windows 8 and press play songs in library it just skips every song and never plays anything. app works fine on my phone.

Casual Listener

when i log in on windows 8 and press play songs in library it just skips every song and never plays anything. app works fine on my phone.

hargroveian1

Casual Listener

563 Views

2 replies

0 likes

  • 563 Views
  • 2 replies
  • 0 likes

Login error in Spotify

I have that problem:When i want to login i can't,my error message is: 'Your country does not match the one set in your profil...'Yesterdey already worked but today not.I tryed to play music from Web Player and its worked,but i can't login to my PC an...

Newbie

I have that problem: When i want to login i can't,my error message is: 'Your country does not match the one set in your profil...' Yesterdey already worked but today not. I tryed to play music fro...

493 Views

0 replies

0 likes

  • 493 Views
  • 0 replies
  • 0 likes

Removing the program from computer

I have installed the Spotify program on a computer using Windows 7, and I want to remove it because it's a blind person using the computer. I have set it to not start up after login on trhe computer, but it still launches! I have tried to remove it v...

Newbie

I have installed the Spotify program on a computer using Windows 7, and I want to remove it because it's a blind person using the computer. I have set it to not start up after login on trhe computer,...

HetzeFetze

Roadie

574 Views

1 replies

0 likes

Windows
  • 574 Views
  • 1 replies
  • 0 likes

Error code 12 Windows 10

When I opened Spotify today it tried to install an updated version automatically but I received error code 12: "the computer has not enough free memory and disk space." My current memory usage is 39% and I have over 60GB of free space on my hard driv...

Newbie

When I opened Spotify today it tried to install an updated version automatically but I received error code 12: "the computer has not enough free memory and disk space." My current memory usage is 39%...

HetzeFetze

Roadie

4750 Views

1 replies

1 likes

  • 4750 Views
  • 1 replies
  • 1 likes

[WIN10] Where is the local files cache located for the Windows 10 app?

I need to remove my local-files.bnk file to delete the cache due to some issues. However, all solutions point to %appdata%. With the Windows 10 app, there is no Spotify folder there. I've changed the permissions on my WindowsApps folder and looked at...

Casual Listener

I need to remove my local-files.bnk file to delete the cache due to some issues. However, all solutions point to %appdata%. With the Windows 10 app, there is no Spotify folder there. I've changed the...

HetzeFetze

Roadie

23123 Views

1 replies

1 likes

Windows
  • 23123 Views
  • 1 replies
  • 1 likes

Cannot repeat songs?

Hello, I am trying to repeat one song on my playlist and yes I have the repeat button turned on but it will not repeat it just goes to the next song. I tried using the web player but it doesn't work then I downloaded the Windows Desktop app and that ...

Casual Listener

Hello, I am trying to repeat one song on my playlist and yes I have the repeat button turned on but it will not repeat it just goes to the next song. I tried using the web player but it doesn't work ...

HetzeFetze

Roadie

671 Views

1 replies

0 likes

Windows
  • 671 Views
  • 1 replies
  • 0 likes

"Find Friends" Button is not working.

So, i was able to add one friend when i first installed spotify (desktop), but after some time the list doesn't load anymore.I've already tried to reinstall spotify but it haven't worked.

Newbie

So, i was able to add one friend when i first installed spotify (desktop), but after some time the list doesn't load anymore. I've already tried to reinstall spotify but it haven't worked.

570 Views

0 replies

3 likes

  • 570 Views
  • 0 replies
  • 3 likes

Unable to remove song from "songs"

I removed all of my songs from "songs" playlist. I am unable to remove two songs from playlist. Once of them is greyed out and pushing the little "check" button (which becomes "x" button when mouse is on it) does nothing.The other song is not greyed ...

Casual Listener

I removed all of my songs from "songs" playlist. I am unable to remove two songs from playlist. Once of them is greyed out and pushing the little "check" button (which becomes "x" button when mouse i...

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes

Keeps going back to one artist

Seems like not matter what an Eeek A Mouse song comes on. (I have several of his albums, but many other albums too) Particulalry when I'm playing another's album. Should I expect this, or should I expect it to play all the songs on the album I'm play...

Newbie

Seems like not matter what an Eeek A Mouse song comes on. (I have several of his albums, but many other albums too) Particulalry when I'm playing another's album. Should I expect this, or should I ex...

484 Views

0 replies

0 likes

  • 484 Views
  • 0 replies
  • 0 likes

Onkyo receiver not showing in connect device list

Hi, I have problems with the the windows desktop app. When I first start my pc and than my receiver, the receiver is not showed in the device list. I have to reboot pc. When I first start receiver first, it is in the device list, every think is worki...

Music Fan

Hi, I have problems with the the windows desktop app. When I first start my pc and than my receiver, the receiver is not showed in the device list. I have to reboot pc. When I first start receiver fi...

511 Views

0 replies

0 likes

Windows
  • 511 Views
  • 0 replies
  • 0 likes

Re: Inbox and messages

I tried the Deezer website and it was even worse for me. It will only allow me to play 30 second clips even though it shows that I have a subscription. I am guessing that since my subscription is through Cricket I can only have Premium on my phone. I...

Music Fan

I tried the Deezer website and it was even worse for me.  It will only allow me to play 30 second clips even though it shows that I have a subscription.  I am guessing that since my subscri...

167 Views

0 replies

0 likes

  • 167 Views
  • 0 replies
  • 0 likes

---

A few years ago, you could search ONLY in your albums, then ctrl+f stop working but still showed in Edit menu. Now is not even there. Btw, very clever to save money using a community instead a professional SAT...

Newbie

A few years ago, you could search ONLY in your albums, then ctrl+f stop working but still showed in Edit menu. Now is not even there.      Btw, very clever to save money using a com...

321 Views

0 replies

0 likes

Windows
  • 321 Views
  • 0 replies
  • 0 likes