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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137004 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 137004 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53229 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53229 Views
  • 0 replies
  • 33 likes

Song Not Available

I downloaded Spotify on my desktop, but it won't play any music - I keep getting the notice that the "song is not available". Please help.

  • Newbie
  • I downloaded Spotify on my desktop, but it won't play any music - I keep getting the notice that the "song is not available".  Please help.
  • kreeg6238
  • Casual Listener
  • 120 Views
  • 1 replies
  • 0 likes
  • Windows
  • 120 Views
  • 1 replies
  • 0 likes

Spotify Connect is not clickable

Like in the title "spotify connect " is not clickable while on phone connected on the same wifi yes. This problem arises from two last builds.

  • Casual Listener
  • Like in the title "spotify connect " is not clickable while on phone connected on the same wifi yes. This problem arises from two last builds.      
  • rrichards
  • Casual Listener
  • 291 Views
  • 4 replies
  • 0 likes
  • Windows
  • 291 Views
  • 4 replies
  • 0 likes

COMPLETE listening history

Is there a way to see my COMPLETE listening history?? I know you can see the last 50 songs or already.. There is a song I listened to a while back but I cant find it! Thx

  • Newbie
  • Is there a way to see my COMPLETE listening history?? I know you can see the last 50 songs or already.. There is a song I listened to a while back but I cant find it! Thx
  • iPatsa
  • Gig Goer
  • 3013 Views
  • 1 replies
  • 0 likes
  • Windows
  • 3013 Views
  • 1 replies
  • 0 likes

Spotify crashes immediately when I try to start it.

The Spotify client app crashes immediately after opening on my Windows 10 machine. This has been happening for some time, but I was able to reinstall the Spotify app and it would work until my next PC restart. Now it will no longer open even when rei...

  • Casual Listener
  • The Spotify client app crashes immediately after opening on my Windows 10 machine. This has been happening for some time, but I was able to reinstall the Spotify app and it would work until my n...
  • mchristiansen
  • Casual Listener
  • 4183 Views
  • 7 replies
  • 3 likes
  • Windows
  • 4183 Views
  • 7 replies
  • 3 likes

Import iTunes playlist in Spotify

Hello everbody,I need help. I can't import my iTunes playlist in Spotify. I tried the "import playlist" option but nothing changed. I followed the help but the problem remained, no window opened. I tried an other solution using soundiiz.com but it di...

  • Newbie
  • Hello everbody, I need help. I can't import my iTunes playlist in Spotify. I tried the "import playlist" option but nothing changed. I followed the help but the problem remained, no window opened....
  • 220 Views
  • 0 replies
  • 1 likes
  • Windows
  • 220 Views
  • 0 replies
  • 1 likes

The new UI is a complete load of toss

While scaling the UI bits go off the side of the screen, you zoom in one step and a random glitched out scrollbar appears, however you zoom in further and it disappears. The new UI is toss Spotify, sort it out. Spend some of my money on paying for be...

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  • Casual Listener
  • While scaling the UI bits go off the side of the screen, you zoom in one step and a random glitched out scrollbar appears, however you zoom in further and it disappears. The new UI is toss Spotify, s...
  • 218 Views
  • 0 replies
  • 0 likes
  • Windows
  • 218 Views
  • 0 replies
  • 0 likes

Spotify crashing frequently!

Hi!I'm using HP 430 with Intel Core i3 and Windows 8.My spotify keep crashing! I don't know whyBut when I play the music from preferences, it doesn't crash!Any help?

  • Casual Listener
  • Hi! I'm using HP 430 with Intel Core i3 and Windows 8. My spotify keep crashing! I don't know why But when I play the music from preferences, it doesn't crash! Any help?
  • henriquebrun
  • Newbie
  • 209 Views
  • 1 replies
  • 0 likes
  • Windows
  • 209 Views
  • 1 replies
  • 0 likes

Disney's Moana chance to win premium

Yesterday I saw a add on the jome page saying I could have a chance to win premium, when i clicked it It roled and I lost but i said come back tomorrow now I cannot find it. I connected with my account.

  • Newbie
  • Yesterday I saw a add on the jome page saying I could have a chance to win premium, when i clicked it It roled and I lost but i said come back tomorrow now I cannot find it. I connected with my ...
  • luv2dance97
  • Newbie
  • 300 Views
  • 1 replies
  • 2 likes
  • Windows
  • 300 Views
  • 1 replies
  • 2 likes

Automatically Updating while Listening

I am on Windows 7, desktop version. I have had the "This song is not available. If you have the file on your computer you can import it" issue for about half a year now. I was using the bandaid fix of downloading an older client every day, as it Spot...

  • Newbie
  • I am on Windows 7, desktop version. I have had the "This song is not available. If you have the file on your computer you can import it" issue for about half a year now. I was using the bandaid fix o...
  • pietrofxq1
  • Casual Listener
  • 160 Views
  • 1 replies
  • 0 likes
  • Windows
  • 160 Views
  • 1 replies
  • 0 likes

how do i get flash on my hp laptop-windows 7

i dont know how to get flash on my hp laptop-windows 7! can anyone help me?

  • Casual Listener
  • i dont know how to get flash on my hp laptop-windows 7! can anyone help me? 😕
  • sidrazx
  • Casual Listener
  • 153 Views
  • 1 replies
  • 0 likes
  • Windows
  • 153 Views
  • 1 replies
  • 0 likes

Two different UI after latest update.

After the recent update to version 10.42.151.g19de0aa6 I get two different versions of the start side when I logged in. One is when the play knob is on the left under the album being played. If I log out and then log in again they are in the middle o...

  • Songwriter
  • After the recent update to version 10.42.151.g19de0aa6 I get two different versions of the start side when I logged in. One is when the play knob is on the left under the album being played. If I log...
  • 195 Views
  • 0 replies
  • 0 likes
  • Windows
  • 195 Views
  • 0 replies
  • 0 likes

Spotify doesen't connect

Spotify says that I'm offline even though my wifi icon shows wifi and chrome works, I tried restarting both Spotify and my computer but it doesn't help. It just seems that Spotify does not want to connect.

  • Casual Listener
  • Spotify says that I'm offline even though my wifi icon shows wifi and chrome works, I tried restarting both Spotify and my computer but it doesn't help.  It just seems that Spotify does not wan...
  • MiSenn
  • Regular
  • 166 Views
  • 1 replies
  • 0 likes
  • Windows
  • 166 Views
  • 1 replies
  • 0 likes

Whys does Shuffle turns on by itself with next song button ?

When I play a album and hit the next song button. The freaking Shuffle turns itself on and the next song will be from a totaly different album. Why? This is freaking anoying!If want to shuffle songs i will hit the shuffle button myself. Every time a ...

  • Newbie
  • When I play a album and hit the next song button. The freaking Shuffle turns itself on and the next song will be from a totaly different album. Why? This is freaking anoying! If want to shuffle song...
  • 143 Views
  • 0 replies
  • 0 likes
  • Windows
  • 143 Views
  • 0 replies
  • 0 likes

Where are the Playlists?

I have the version 1.0.42.151.g19de0aa6 and Windows 7 Prof.It is only my own playlists, when I search for a play list I get only albums and songs displayed.

  • Casual Listener
  • I have the version 1.0.42.151.g19de0aa6 and Windows 7 Prof. It is only my own playlists, when I search for a play list I get only albums and songs displayed.
  • 170 Views
  • 0 replies
  • 0 likes
  • Windows
  • 170 Views
  • 0 replies
  • 0 likes

Playback

Spotify will not play an entire track! The sound cuts out, sometimes after 10 seconds sometimes after 2 minutes but it always cuts out. The song continues playing but then "cannot play current track" appears in a blue bar at the top of the screen. I ...

  • Casual Listener
  • Spotify will not play an entire track! The sound cuts out, sometimes after 10 seconds sometimes after 2 minutes but it always cuts out. The song continues playing but then "cannot play current track"...
  • crematedman
  • Community Legend
  • 391 Views
  • 8 replies
  • 1 likes
  • Windows
  • 391 Views
  • 8 replies
  • 1 likes

Concerts without the city of the locations!

Hey,since the new update is on the bandpage of any band with concerts the city where the concert is gone.Can anybody fix it?

  • Newbie
  • Hey, since the new update is on the bandpage of any band with concerts the city where the concert is gone. Can anybody fix it?
  • 113 Views
  • 0 replies
  • 0 likes
  • Windows
  • 113 Views
  • 0 replies
  • 0 likes

Desktop overlay

Hi, I would suggest making the desktop overlay optional.It's really intrusive, especially when I play games. As it is fairly new, I sometimes forget it will pop up when I change songs with my keys, which has killed me several times while playing vide...

  • Newbie
  •  Hi, I would suggest making the desktop overlay optional. It's really intrusive, especially when I play games. As it is fairly new, I sometimes forget it will pop up when I change songs with ...
  • Catee
  • Community Legend
  • 547 Views
  • 1 replies
  • 1 likes
  • Windows
  • 547 Views
  • 1 replies
  • 1 likes

Strange shuffle issues

This problem occurs when I am playing music off of my Android phone and controlling it from my Windows laptop, or vice versa. If I hit shuffle play on one device, while the other is playing, Spotify only shuffles the nearest 40 or so songs, and only ...

  • Newbie
  • This problem occurs when I am playing music off of my Android phone and controlling it from my  Windows laptop, or vice versa.   If I hit shuffle play on one device, while the other is pl...
  • 161 Views
  • 0 replies
  • 0 likes
  • Windows
  • 161 Views
  • 0 replies
  • 0 likes

Extreme data consumption of data in Windows 10 ?

I had an extreme data consumption in the beginning of August. In only 24 hours my computer downstreamed 120 GB of data. I didn't do any downloads of my own, and neither my data provider nor Microsoft can say what happened exept that a program must ha...

  • Newbie
  • I had an extreme data consumption in the beginning of August. In only 24 hours my computer downstreamed 120 GB of data. I didn't do any downloads of my own, and neither my data provider nor Microsoft...
  • TheoH
  • Casual Listener
  • 169 Views
  • 1 replies
  • 0 likes
  • Windows
  • 169 Views
  • 1 replies
  • 0 likes