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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

emptywalls13

Casual Listener

9480 Views

95 replies

43 likes

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Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

MIKAAAAEL

Regular

841 Views

12 replies

1 likes

Possible Bug
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Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

anime-kun32

Casual Listener

2014 Views

34 replies

2 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8357 Views

0 replies

4 likes

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skipping all tracks when press play

when i log in on windows 8 and press play songs in library it just skips every song and never plays anything. app works fine on my phone.

Casual Listener

when i log in on windows 8 and press play songs in library it just skips every song and never plays anything. app works fine on my phone.

hargroveian1

Casual Listener

555 Views

2 replies

0 likes

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Login error in Spotify

I have that problem:When i want to login i can't,my error message is: 'Your country does not match the one set in your profil...'Yesterdey already worked but today not.I tryed to play music from Web Player and its worked,but i can't login to my PC an...

Newbie

I have that problem: When i want to login i can't,my error message is: 'Your country does not match the one set in your profil...' Yesterdey already worked but today not. I tryed to play music fro...

489 Views

0 replies

0 likes

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Removing the program from computer

I have installed the Spotify program on a computer using Windows 7, and I want to remove it because it's a blind person using the computer. I have set it to not start up after login on trhe computer, but it still launches! I have tried to remove it v...

Newbie

I have installed the Spotify program on a computer using Windows 7, and I want to remove it because it's a blind person using the computer. I have set it to not start up after login on trhe computer,...

HetzeFetze

Roadie

562 Views

1 replies

0 likes

Windows
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  • 1 replies
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Error code 12 Windows 10

When I opened Spotify today it tried to install an updated version automatically but I received error code 12: "the computer has not enough free memory and disk space." My current memory usage is 39% and I have over 60GB of free space on my hard driv...

Newbie

When I opened Spotify today it tried to install an updated version automatically but I received error code 12: "the computer has not enough free memory and disk space." My current memory usage is 39%...

HetzeFetze

Roadie

4715 Views

1 replies

1 likes

  • 4715 Views
  • 1 replies
  • 1 likes

[WIN10] Where is the local files cache located for the Windows 10 app?

I need to remove my local-files.bnk file to delete the cache due to some issues. However, all solutions point to %appdata%. With the Windows 10 app, there is no Spotify folder there. I've changed the permissions on my WindowsApps folder and looked at...

Casual Listener

I need to remove my local-files.bnk file to delete the cache due to some issues. However, all solutions point to %appdata%. With the Windows 10 app, there is no Spotify folder there. I've changed the...

HetzeFetze

Roadie

23091 Views

1 replies

1 likes

Windows
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Cannot repeat songs?

Hello, I am trying to repeat one song on my playlist and yes I have the repeat button turned on but it will not repeat it just goes to the next song. I tried using the web player but it doesn't work then I downloaded the Windows Desktop app and that ...

Casual Listener

Hello, I am trying to repeat one song on my playlist and yes I have the repeat button turned on but it will not repeat it just goes to the next song. I tried using the web player but it doesn't work ...

HetzeFetze

Roadie

653 Views

1 replies

0 likes

Windows
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"Find Friends" Button is not working.

So, i was able to add one friend when i first installed spotify (desktop), but after some time the list doesn't load anymore.I've already tried to reinstall spotify but it haven't worked.

Newbie

So, i was able to add one friend when i first installed spotify (desktop), but after some time the list doesn't load anymore. I've already tried to reinstall spotify but it haven't worked.

562 Views

0 replies

3 likes

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Unable to remove song from "songs"

I removed all of my songs from "songs" playlist. I am unable to remove two songs from playlist. Once of them is greyed out and pushing the little "check" button (which becomes "x" button when mouse is on it) does nothing.The other song is not greyed ...

Casual Listener

I removed all of my songs from "songs" playlist. I am unable to remove two songs from playlist. Once of them is greyed out and pushing the little "check" button (which becomes "x" button when mouse i...

412 Views

0 replies

0 likes

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Keeps going back to one artist

Seems like not matter what an Eeek A Mouse song comes on. (I have several of his albums, but many other albums too) Particulalry when I'm playing another's album. Should I expect this, or should I expect it to play all the songs on the album I'm play...

Newbie

Seems like not matter what an Eeek A Mouse song comes on. (I have several of his albums, but many other albums too) Particulalry when I'm playing another's album. Should I expect this, or should I ex...

474 Views

0 replies

0 likes

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Onkyo receiver not showing in connect device list

Hi, I have problems with the the windows desktop app. When I first start my pc and than my receiver, the receiver is not showed in the device list. I have to reboot pc. When I first start receiver first, it is in the device list, every think is worki...

Music Fan

Hi, I have problems with the the windows desktop app. When I first start my pc and than my receiver, the receiver is not showed in the device list. I have to reboot pc. When I first start receiver fi...

505 Views

0 replies

0 likes

Windows
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Re: Inbox and messages

I tried the Deezer website and it was even worse for me. It will only allow me to play 30 second clips even though it shows that I have a subscription. I am guessing that since my subscription is through Cricket I can only have Premium on my phone. I...

Music Fan

I tried the Deezer website and it was even worse for me.  It will only allow me to play 30 second clips even though it shows that I have a subscription.  I am guessing that since my subscri...

167 Views

0 replies

0 likes

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A few years ago, you could search ONLY in your albums, then ctrl+f stop working but still showed in Edit menu. Now is not even there. Btw, very clever to save money using a community instead a professional SAT...

Newbie

A few years ago, you could search ONLY in your albums, then ctrl+f stop working but still showed in Edit menu. Now is not even there.      Btw, very clever to save money using a com...

308 Views

0 replies

0 likes

Windows
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Re: Inbox and messages

Interesting to hear Deezer's got proper customer service - a definite selling point. I've been using the free version and think I'll upgrade. I'll have to build a new network of like-minded music lovers from scratch. I'm jazzyjez and into a wide rang...

Roadie

Interesting to hear Deezer's got proper customer service - a definite selling point. I've been using the free version and think I'll upgrade. I'll have to build a new network of like-minded music lov...

203 Views

0 replies

2 likes

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When song changes, I get a huge ping spike for about 5 seconds

I notice this most when playing games, the song changes and the ping spikes from about 40 to 180 and then back down after 5-10 seconds.

Newbie

I notice this most when playing games, the song changes and the ping spikes from about 40 to 180 and then back down after 5-10 seconds.

800 Views

0 replies

0 likes

Windows
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Re: Inbox and messages

Update - Spotify can keep its social media lovers. They're not changing for anybody because they're gaining millions of users per quarter. Fine. Works for them then please go right ahead. Deezer on the other hand... Has almost 50% more music than Spo...

Newbie

Update - Spotify can keep its social media lovers. They're not changing for anybody because they're gaining millions of users per quarter. Fine. Works for them then please go right ahead.   De...

212 Views

0 replies

1 likes

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Songs won't play -nothing is "available"

I Have Spotify Premium and on my Mobile everything works perfectly. But on my Desktop any Song (even those which I have downloaded in offline Playlists) just wont play. Tose songs i didn't download are just "not available (theres appears a blue notif...

Newbie

I Have Spotify Premium and on my Mobile everything works perfectly. But on my Desktop any Song (even those which I have downloaded in offline Playlists) just wont play. Tose songs i didn't download a...

doingstuff

Casual Listener

842 Views

4 replies

0 likes

Windows
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  • 4 replies
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Discover tab not showing Artist based recommendations

The Discover tab is only showing the "New Releases for You" row, and a "Good Morning!" row from the Overview tab which doesn't include anything related to music I like. Where are all of my "Because you liked ..." recommendations?

Newbie

The Discover tab is only showing the "New Releases for You" row, and a "Good Morning!" row from the Overview tab which doesn't include anything related to music I like.   Where are all of my "...

497 Views

0 replies

0 likes

Windows
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[PC][Other] Multi-Select Add/Remove Songs From Music/Queue

I just listened my music on my pc in a shuffle and then wanted to play the other song. So I tried to find it but I didn't find and then searched it with write search. I found it, but it was removed from my music. The same situations were after a few ...

Newbie

I just listened my music on my pc in a shuffle and then wanted to play the other song. So I tried to find it but I didn't find and then searched it with write search. I found it, but it was removed f...

432 Views

0 replies

0 likes

Windows
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Eliminar géneros y autores de Mi Spotify y reportar errores en las recomendaciones

Buenos dias a tod@sA los moderadores, informarles que, aunque mi suscripción presenta un problema con el pago, estoy en vías de solucionarlo, es decir, pago por Premium.En segundo lugar, es complicado encontrar un post entre 1000 páginas que se adapt...

Casual Listener

Buenos dias a tod@s A los moderadores, informarles que, aunque mi suscripción presenta un problema con el pago, estoy en vías de solucionarlo, es decir, pago por Premium. En segundo lugar, es c...

14788 Views

0 replies

80 likes

Windows
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  • 80 likes

Solved!! [Win10] Overlay windows 10

Hello everybody, I know that spotify had an option that allowed you to choose if you wanted to show a little overlay of the track you were listening to or when you changed song. Unfortunately, I had on my computer before I format it with the new inst...

Casual Listener

Hello everybody,  I know that spotify had an option that allowed you to choose if you wanted to show a little overlay of the track you were listening to or when you changed song. Unfortunately,...

Bennou

Casual Listener

1157 Views

1 replies

0 likes

Windows
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  • 1 replies
  • 0 likes