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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83149 Views

40 replies

68 likes

  • 83149 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

788833 Views

503 replies

64 likes

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  • 503 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

22041 Views

22 replies

6 likes

  • 22041 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2994 Views

0 replies

4 likes

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Spotify starts automatically even though the setting says it shoudn't. How do I stop the auto-start?

Hi, During the last week or so, every time I turn on my computer (Acer laptop) Spotify opens automatically to the screen. It didn't do that before, and when I checked my Spotify settings, it says "when I sign in to my computer, start Spotify automati...

Casual Listener

Hi,   During the last week or so, every time I turn on my computer (Acer laptop) Spotify opens automatically to the screen. It didn't do that before, and when I checked my Spotify settings, it...

362 Views

0 replies

2 likes

Windows
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Solved!! Spotify Windows 10 App - Crashes when changing Local Files settings

I had to unininstall & reinstall the app last night due to it constantly trying to launch the migration exe file & failing. After reinstalling from the Windows Store, the app crashes if I try to change any of the sliders under "Local Files". If I try...

Casual Listener

I had to unininstall & reinstall the app last night due to it constantly trying to launch the migration exe file & failing.   After reinstalling from the Windows Store, the app crashes...

JDAMIEN75

Casual Listener

1404 Views

3 replies

0 likes

Windows
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  • 3 replies
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playlist shows as "Loading..."

i have 2 playlists that show "Loading..." andthey are effectively dead. cannot be deleted. select it and nothing happens.zombies....same behavior both on windows and adroid apps.

Casual Listener

i have 2 playlists that show "Loading..." and they are effectively dead.  cannot be deleted.  select it and nothing happens. zombies.... same behavior both on windows and adroid apps. &...

285 Views

0 replies

0 likes

Windows
  • 285 Views
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Lake Street Drive - Bad Self Portraits - Distorted Sound

There is defintily something wrong with Lake Street Drive's Bad Self Portraits album. Multiple instances on different sound systems I've noticed bad distortion on the vocals. Listen to "Better Than". Please don't tell me it's my system, I have studio...

Casual Listener

There is defintily something wrong with Lake Street Drive's Bad Self Portraits album. Multiple instances on different sound systems I've noticed bad distortion on the vocals. Listen to "Better Than"....

robcar1972

Casual Listener

406 Views

1 replies

1 likes

Windows
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black screen when opening spotify help!!!

i have uninstalled and re-installed and so far all i get is a black screen nothing else comes up. anyone having this problem??? help!!!

Newbie

i have uninstalled and re-installed and so far all i get is a black screen nothing else comes up. anyone having this problem??? help!!!

238 Views

0 replies

0 likes

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Solved!! Spotify crashes when downloading file from browser

Here's an interesting one. Running Spotify on Windows 10. Whenever I click a link to download a file in my browser (at least in Chrome and Firefox) Spotify crashes. No error message, nothing, just gone.

Casual Listener

Here's an interesting one. Running Spotify on Windows 10.   Whenever I click a link to download a file in my browser (at least in Chrome and Firefox) Spotify crashes. No error message, nothing...

Rayz

Casual Listener

783 Views

3 replies

2 likes

Windows
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Spotify not responding to media keys unless window is active

Two days ago Spotify stopped responding to all media key input unless the window is active. I have made no hardware or software changes, I have tried restarting the computer, I have tried logging out and back in, and I have tried doing a clean instal...

Casual Listener

Two days ago Spotify stopped responding to all media key input unless the window is active.   I have made no hardware or software changes, I have tried restarting the computer, I have tried lo...

Caples

Casual Listener

558 Views

3 replies

0 likes

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Solved!! Suggestions for Spotify

I think there should be a thread where the community of Spotify can suggest ways to improve the Service so hopefully moderators will have a singular thread to read sort of like a suggestion box. I think that spotify for PC should be able to -Delete r...

Casual Listener

I think there should be a thread where the community of Spotify can suggest ways to improve the Service so hopefully moderators will have a singular thread to read sort of like a suggestion box. I th...

Vuduchilie3

Newbie

6205 Views

14 replies

1 likes

Windows
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  • 14 replies
  • 1 likes

Windows app 1.0.59.395.ge6ca9946 Crashes

I'm using the downloaded Windows app version 1.0.59.395.ge6ca9946 and I've recently come across a problem when using the app. If I try to save a file (not music, something like a Word doc) the app crashes as soon as the File Explorer opens. I've trie...

Casual Listener

I'm using the downloaded Windows app version 1.0.59.395.ge6ca9946 and I've recently come across a problem when using the app. If I try to save a file (not music, something like a Word doc) the a...

468 Views

0 replies

0 likes

Windows
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Spotify don't work with external USB audio controller VMS4.1

Hi, I'm using external controller American Audio VMS4.1 as audio card. I can hear all from windows perfectly except Spotify. When I run it I only see Spotify trying to start every song from playlist but not passing from 00:00 second. Could you help m...

Newbie

Hi,   I'm using external controller American Audio VMS4.1 as audio card. I can hear all from windows perfectly except Spotify. When I run it I only see Spotify trying to start every song from ...

540 Views

0 replies

2 likes

Windows
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  • 0 replies
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Spotify using large amount of data on windows

Spotify is using over 9gb in my c:\users\username\appdata\local\spotify\data folder. it seems like this folder keeps growing. I don't have any music saving locally on my machine so not sure why it's grown so large. Would there be any downside if I st...

Newbie

Spotify is using over 9gb in my c:\users\username\appdata\local\spotify\data folder. it seems like this folder keeps growing. I don't have any music saving locally on my machine so not sure why it's ...

cmcarrizo

Casual Listener

6531 Views

2 replies

0 likes

Windows
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Syncing local files via playlists / WiFi doesn't seem to work in Windows Store version of Spotify

I'm trying to sync my playlists to my Android phone (Galaxy S7). It has always worked but now after resetting my phone and switching to the Store version of Spotify, it doesn't. EDIT: After installing the traditional version, sync started working imm...

Music Fan

I'm trying to sync my playlists to my Android phone (Galaxy S7). It has always worked but now after resetting my phone and switching to the Store version of Spotify, it doesn't.   EDIT: After ...

318 Views

0 replies

2 likes

Windows
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Search and Music info display issues

Hi, I really love Spotify, though I noticed a few really annoying bugs in your software. 1, The search issueI often search for specific songs in my own playlists (so not worldwide search) so I can listen to them instead of searching for them worldwid...

Casual Listener

Hi, I really love Spotify, though I noticed a few really annoying bugs in your software.   1, The search issue I often search for specific songs in my own playlists (so not worldwide search) ...

gabor6505

Casual Listener

634 Views

2 replies

0 likes

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Listening history is cleaning after desktop app update

Hi, Could you please do something with this "feature" which causes cleaning the history and currently playing playlist marker after the update and restart the desktop application? Thanks in advance best regardsPeter.

Newbie

Hi,   Could you please do something with this "feature" which causes cleaning the history and currently playing playlist marker after the update and restart the desktop application? &nbs...

314 Views

0 replies

0 likes

Windows
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can't unfollow

https://1drv.ms/i/s!AhC9JE4Ch38Gk2Zp3UM8WgLL2IRK I tried unfollowing elvis and nik&jay > as in the artist page says that I'm following one of them, despite I haven't even fav'd a single track nor is it set to following on the artist page

Visitor

https://1drv.ms/i/s!AhC9JE4Ch38Gk2Zp3UM8WgLL2IRK   I tried unfollowing elvis and nik&jay > as in the artist page says that I'm following one of them, despite I haven't even fav'd a sing...

461 Views

0 replies

0 likes

Windows
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Solved!! Opening Automatically

My computer is rather slow and I can't have too many programs running at once. So Spotify opening automatically really slows down my computer. Is there any way that I can change the settings of my Spotify account so that it doesn't open when I turn o...

Casual Listener

My computer is rather slow and I can't have too many programs running at once. So Spotify opening automatically really slows down my computer. Is there any way that I can change the settings of my Sp...

GeniusMe707

Newbie

50817 Views

26 replies

2 likes

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  • 26 replies
  • 2 likes

Spotify keeps opening during start up

I've checked everything. My settings say "Don't Open Automatically." I'm a power user so I also know about msconfig. Spotify isn't listed as a startup program. This is really upsetting me. I think this happened after an update, and it gives me the im...

Casual Listener

I've checked everything. My settings say "Don't Open Automatically." I'm a power user so I also know about msconfig. Spotify isn't listed as a startup program.   This is really upsetting me. I...

user-removed

Not applicable

5065 Views

13 replies

1 likes

Windows
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  • 13 replies
  • 1 likes

How do I keep a playlist from ending prematurely?

I've noticed this for a while now and I'm not sure what causes it or how to stop it.If a playlist is maybe 75+ hours or less, while during certain pauses and breaks as I can't listen 24/7 (I try to though), it will play the whole playlist and then in...

Casual Listener

I've noticed this for a while now and I'm not sure what causes it or how to stop it. If a playlist is maybe 75+ hours or less, while during certain pauses and breaks as I can't listen 24/7 (I try to...

AyumiSpender

Casual Listener

735 Views

1 replies

0 likes

Windows
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  • 1 replies
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Solved!! Spotify starts when Windows 7 starts even when it shouldn't

I have 'Open Spotify automatically after you log into the computer' set to 'No', but Spotify starts anyway. It seems that it start happening after one of the recent updates.

Casual Listener

I have 'Open Spotify automatically after you log into the computer' set to 'No', but Spotify starts anyway. It seems that it start happening after one of the recent updates.

kprzedno

Casual Listener

1385 Views

5 replies

2 likes

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  • 5 replies
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Spotify always opens when switching on!

Hello,I did not open the setting when I turned on my computer. Nevertheless Spotify always opens. Also a new installation has brought nothing. Thank you.......

Music Fan

Hello, I did not open the setting when I turned on my computer. Nevertheless Spotify always opens. Also a new installation has brought nothing. Thank you.......

detkor

Music Fan

480 Views

2 replies

0 likes

Windows
  • 480 Views
  • 2 replies
  • 0 likes