Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80195 Views

40 replies

68 likes

  • 80195 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

lourdesmani

Visitor

769368 Views

502 replies

64 likes

  • 769368 Views
  • 502 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

16423 Views

17 replies

5 likes

  • 16423 Views
  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2712 Views

0 replies

4 likes

  • 2712 Views
  • 0 replies
  • 4 likes

"Auto play similar songs" doesn't work

Hi Using Spotify version 1.0.59.395 on windows 7.Even though the option in setting "Auto play similar songs when your music ends" is turn on, this doesn't work. It worked in the past and stopped. What can I do? Thanks

Music Fan

Hi   Using Spotify version 1.0.59.395 on windows 7. Even though the option in setting "Auto play similar songs when your music ends" is turn on, this doesn't work. It worked in the past and s...

781 Views

0 replies

4 likes

Windows
  • 781 Views
  • 0 replies
  • 4 likes

Spotify starts automatically even though the setting says it shoudn't. How do I stop the auto-start?

Hi, During the last week or so, every time I turn on my computer (Acer laptop) Spotify opens automatically to the screen. It didn't do that before, and when I checked my Spotify settings, it says "when I sign in to my computer, start Spotify automati...

Casual Listener

Hi,   During the last week or so, every time I turn on my computer (Acer laptop) Spotify opens automatically to the screen. It didn't do that before, and when I checked my Spotify settings, it...

355 Views

0 replies

2 likes

Windows
  • 355 Views
  • 0 replies
  • 2 likes

Solved!! Spotify Windows 10 App - Crashes when changing Local Files settings

I had to unininstall & reinstall the app last night due to it constantly trying to launch the migration exe file & failing. After reinstalling from the Windows Store, the app crashes if I try to change any of the sliders under "Local Files". If I try...

Casual Listener

I had to unininstall & reinstall the app last night due to it constantly trying to launch the migration exe file & failing.   After reinstalling from the Windows Store, the app crashes...

JDAMIEN75

Casual Listener

1391 Views

3 replies

0 likes

Windows
  • 1391 Views
  • 3 replies
  • 0 likes

playlist shows as "Loading..."

i have 2 playlists that show "Loading..." andthey are effectively dead. cannot be deleted. select it and nothing happens.zombies....same behavior both on windows and adroid apps.

Casual Listener

i have 2 playlists that show "Loading..." and they are effectively dead.  cannot be deleted.  select it and nothing happens. zombies.... same behavior both on windows and adroid apps. &...

281 Views

0 replies

0 likes

Windows
  • 281 Views
  • 0 replies
  • 0 likes

Lake Street Drive - Bad Self Portraits - Distorted Sound

There is defintily something wrong with Lake Street Drive's Bad Self Portraits album. Multiple instances on different sound systems I've noticed bad distortion on the vocals. Listen to "Better Than". Please don't tell me it's my system, I have studio...

Casual Listener

There is defintily something wrong with Lake Street Drive's Bad Self Portraits album. Multiple instances on different sound systems I've noticed bad distortion on the vocals. Listen to "Better Than"....

robcar1972

Casual Listener

398 Views

1 replies

1 likes

Windows
  • 398 Views
  • 1 replies
  • 1 likes

black screen when opening spotify help!!!

i have uninstalled and re-installed and so far all i get is a black screen nothing else comes up. anyone having this problem??? help!!!

Newbie

i have uninstalled and re-installed and so far all i get is a black screen nothing else comes up. anyone having this problem??? help!!!

237 Views

0 replies

0 likes

  • 237 Views
  • 0 replies
  • 0 likes

Solved!! Spotify crashes when downloading file from browser

Here's an interesting one. Running Spotify on Windows 10. Whenever I click a link to download a file in my browser (at least in Chrome and Firefox) Spotify crashes. No error message, nothing, just gone.

Casual Listener

Here's an interesting one. Running Spotify on Windows 10.   Whenever I click a link to download a file in my browser (at least in Chrome and Firefox) Spotify crashes. No error message, nothing...

Rayz

Casual Listener

767 Views

3 replies

2 likes

Windows
  • 767 Views
  • 3 replies
  • 2 likes

Spotify not responding to media keys unless window is active

Two days ago Spotify stopped responding to all media key input unless the window is active. I have made no hardware or software changes, I have tried restarting the computer, I have tried logging out and back in, and I have tried doing a clean instal...

Casual Listener

Two days ago Spotify stopped responding to all media key input unless the window is active.   I have made no hardware or software changes, I have tried restarting the computer, I have tried lo...

Caples

Casual Listener

534 Views

3 replies

0 likes

  • 534 Views
  • 3 replies
  • 0 likes

Solved!! Suggestions for Spotify

I think there should be a thread where the community of Spotify can suggest ways to improve the Service so hopefully moderators will have a singular thread to read sort of like a suggestion box. I think that spotify for PC should be able to -Delete r...

Casual Listener

I think there should be a thread where the community of Spotify can suggest ways to improve the Service so hopefully moderators will have a singular thread to read sort of like a suggestion box. I th...

Vuduchilie3

Newbie

6132 Views

14 replies

1 likes

Windows
  • 6132 Views
  • 14 replies
  • 1 likes

Windows app 1.0.59.395.ge6ca9946 Crashes

I'm using the downloaded Windows app version 1.0.59.395.ge6ca9946 and I've recently come across a problem when using the app. If I try to save a file (not music, something like a Word doc) the app crashes as soon as the File Explorer opens. I've trie...

Casual Listener

I'm using the downloaded Windows app version 1.0.59.395.ge6ca9946 and I've recently come across a problem when using the app. If I try to save a file (not music, something like a Word doc) the a...

466 Views

0 replies

0 likes

Windows
  • 466 Views
  • 0 replies
  • 0 likes

Spotify don't work with external USB audio controller VMS4.1

Hi, I'm using external controller American Audio VMS4.1 as audio card. I can hear all from windows perfectly except Spotify. When I run it I only see Spotify trying to start every song from playlist but not passing from 00:00 second. Could you help m...

Newbie

Hi,   I'm using external controller American Audio VMS4.1 as audio card. I can hear all from windows perfectly except Spotify. When I run it I only see Spotify trying to start every song from ...

535 Views

0 replies

2 likes

Windows
  • 535 Views
  • 0 replies
  • 2 likes

Spotify using large amount of data on windows

Spotify is using over 9gb in my c:\users\username\appdata\local\spotify\data folder. it seems like this folder keeps growing. I don't have any music saving locally on my machine so not sure why it's grown so large. Would there be any downside if I st...

Newbie

Spotify is using over 9gb in my c:\users\username\appdata\local\spotify\data folder. it seems like this folder keeps growing. I don't have any music saving locally on my machine so not sure why it's ...

cmcarrizo

Newbie

6424 Views

2 replies

0 likes

Windows
  • 6424 Views
  • 2 replies
  • 0 likes

Syncing local files via playlists / WiFi doesn't seem to work in Windows Store version of Spotify

I'm trying to sync my playlists to my Android phone (Galaxy S7). It has always worked but now after resetting my phone and switching to the Store version of Spotify, it doesn't. EDIT: After installing the traditional version, sync started working imm...

Music Fan

I'm trying to sync my playlists to my Android phone (Galaxy S7). It has always worked but now after resetting my phone and switching to the Store version of Spotify, it doesn't.   EDIT: After ...

313 Views

0 replies

2 likes

Windows
  • 313 Views
  • 0 replies
  • 2 likes

Search and Music info display issues

Hi, I really love Spotify, though I noticed a few really annoying bugs in your software. 1, The search issueI often search for specific songs in my own playlists (so not worldwide search) so I can listen to them instead of searching for them worldwid...

Casual Listener

Hi, I really love Spotify, though I noticed a few really annoying bugs in your software.   1, The search issue I often search for specific songs in my own playlists (so not worldwide search) ...

gabor6505

Casual Listener

630 Views

2 replies

0 likes

  • 630 Views
  • 2 replies
  • 0 likes

Listening history is cleaning after desktop app update

Hi, Could you please do something with this "feature" which causes cleaning the history and currently playing playlist marker after the update and restart the desktop application? Thanks in advance best regardsPeter.

Newbie

Hi,   Could you please do something with this "feature" which causes cleaning the history and currently playing playlist marker after the update and restart the desktop application? &nbs...

309 Views

0 replies

0 likes

Windows
  • 309 Views
  • 0 replies
  • 0 likes

can't unfollow

https://1drv.ms/i/s!AhC9JE4Ch38Gk2Zp3UM8WgLL2IRK I tried unfollowing elvis and nik&jay > as in the artist page says that I'm following one of them, despite I haven't even fav'd a single track nor is it set to following on the artist page

Visitor

https://1drv.ms/i/s!AhC9JE4Ch38Gk2Zp3UM8WgLL2IRK   I tried unfollowing elvis and nik&jay > as in the artist page says that I'm following one of them, despite I haven't even fav'd a sing...

454 Views

0 replies

0 likes

Windows
  • 454 Views
  • 0 replies
  • 0 likes

Solved!! Opening Automatically

My computer is rather slow and I can't have too many programs running at once. So Spotify opening automatically really slows down my computer. Is there any way that I can change the settings of my Spotify account so that it doesn't open when I turn o...

Casual Listener

My computer is rather slow and I can't have too many programs running at once. So Spotify opening automatically really slows down my computer. Is there any way that I can change the settings of my Sp...

GeniusMe707

Newbie

50674 Views

26 replies

2 likes

  • 50674 Views
  • 26 replies
  • 2 likes

Spotify keeps opening during start up

I've checked everything. My settings say "Don't Open Automatically." I'm a power user so I also know about msconfig. Spotify isn't listed as a startup program. This is really upsetting me. I think this happened after an update, and it gives me the im...

Casual Listener

I've checked everything. My settings say "Don't Open Automatically." I'm a power user so I also know about msconfig. Spotify isn't listed as a startup program.   This is really upsetting me. I...

user-removed

Not applicable

5030 Views

13 replies

1 likes

Windows
  • 5030 Views
  • 13 replies
  • 1 likes

How do I keep a playlist from ending prematurely?

I've noticed this for a while now and I'm not sure what causes it or how to stop it.If a playlist is maybe 75+ hours or less, while during certain pauses and breaks as I can't listen 24/7 (I try to though), it will play the whole playlist and then in...

Casual Listener

I've noticed this for a while now and I'm not sure what causes it or how to stop it. If a playlist is maybe 75+ hours or less, while during certain pauses and breaks as I can't listen 24/7 (I try to...

AyumiSpender

Casual Listener

731 Views

1 replies

0 likes

Windows
  • 731 Views
  • 1 replies
  • 0 likes

Solved!! Spotify starts when Windows 7 starts even when it shouldn't

I have 'Open Spotify automatically after you log into the computer' set to 'No', but Spotify starts anyway. It seems that it start happening after one of the recent updates.

Casual Listener

I have 'Open Spotify automatically after you log into the computer' set to 'No', but Spotify starts anyway. It seems that it start happening after one of the recent updates.

kprzedno

Casual Listener

1362 Views

5 replies

2 likes

  • 1362 Views
  • 5 replies
  • 2 likes