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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

872 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

142695 Views

83 replies

27 likes

  • 142695 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

127156 Views

294 replies

22 likes

  • 127156 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10725 Views

1 replies

6 likes

  • 10725 Views
  • 1 replies
  • 6 likes

Local files problem

Hello therePlease excuse my bad english, I am from Germany.I've got a problem with local files: Everytime I add them to a playlist, some of them don't get displayed as a local file but as an online file. But I want to listen to it, when I am offline,...

Newbie

Hello there Please excuse my bad english, I am from Germany. I've got a problem with local files: Everytime I add them to a playlist, some of them don't get displayed as a local file but as an...

247 Views

0 replies

0 likes

Windows
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Question about Radio feature

So I have some questions about the spotify future to create playlists based on song, playlist, or artist. * Does the radio update each time I add some songs to the playlist the radio is based on ? or when artists the song is based on added new track ...

Music Fan

So I have some questions about the spotify future to create playlists based on song, playlist, or artist.    * Does the radio update each time I add some songs to the playlist the radio i...

280 Views

0 replies

0 likes

Windows
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spotify sur window's

spotify ne réussit pas à lire les titres sélectionnés et les fait défiler sans interruption

Newbie

spotify ne réussit pas à lire les titres sélectionnés et les fait défiler sans interruption

269 Views

0 replies

0 likes

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Spotify Closes immediately after being opened- Windows 10

When I open spotify on my computer, it opens and immediately closes. I have tried troubleshooting for a while and cannot get it to work.I have:Restarted computerUninstalled and resinstalled spotifyUninstalled Spotify, ensured C:\Users\\AppData\Local\...

Newbie

When I open spotify on my computer, it opens and immediately closes. I have tried troubleshooting for a while and cannot get it to work. I have: Restarted computer Uninstalled and resinstalled s...

476 Views

0 replies

0 likes

Windows
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PC app video ads in banner space

One of the banner ads on the PC app started playing a video mid song, it auto muted itself about 3 seconds after it started playing so I can't really give a discription of the ad, it was one of those square ads so it was mostly cut off since it was i...

Newbie

One of the banner ads on the PC app started playing a video mid song, it auto muted itself about 3 seconds after it started playing so I can't really give a discription of the ad, it was one of those...

587 Views

0 replies

0 likes

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Spotify playing up

Hey guys, My Spotify seems to be playing up the last few days. My songs were all playing fine, all the same volume everything, now they all seems to be at different levels. No settings were changed on my end. The "Set the same volume level for all so...

Newbie

Hey guys,   My Spotify seems to be playing up the last few days. My songs were all playing fine, all the same volume everything, now they all seems to be at different levels. No settings were ...

Mellyrose95

Newbie

915 Views

1 replies

0 likes

Windows
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  • 1 replies
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Cant see friends Playlist

Hey. So i wanted to look at a playlist of a friend, but i cant see it. we both have spotify premium but only mine is connected with facebook. It was already hard to find him on spotify and when i eventually figured it out I still couldnt see his play...

Newbie

Hey.    So i wanted to look at a playlist of a friend, but i cant see it. we both have spotify premium but only mine is connected with facebook. It was already hard to find him on spotify...

meganh007

Community Legend

319 Views

1 replies

0 likes

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Add "notes" to the title of a track

I teach indoor cycling. When I use my mobile device to play my tracks through playlists I've built, I like to have notes that queue me as to what we're doing within the song. Is there a way I can add my notes next to the title? This is a function tha...

Casual Listener

I teach indoor cycling. When I use my mobile device to play my tracks through playlists I've built, I like to have notes that queue me as to what we're doing within the song. Is there a way I can add...

InstructorDev

Newbie

1226 Views

2 replies

7 likes

Windows
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  • 2 replies
  • 7 likes

Auto crossfade problem

Even though I made my preferences 12s, the next song starts automatically just before the the song on the play ends.. I made 12s both on my cell and desktop and I turned of my gapless play option..

Casual Listener

Even though I made my preferences 12s, the next song starts automatically just before the the song on the play ends.. I made 12s both on my cell and desktop and I turned of my gapless play option..&n...

bsilber071

Newbie

365 Views

1 replies

1 likes

Windows
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  • 1 replies
  • 1 likes

Volume leveling not working since last update?

Since the last update, it seems like the volume normalization is not working anymore. It used to be that I rarely had to fiddle with the volume, but now every song is either very loud or very quiet. "Set the same level for all songs" is still on, so ...

Regular

Since the last update, it seems like the volume normalization is not working anymore. It used to be that I rarely had to fiddle with the volume, but now every song is either very loud or very quiet. ...

Shadowwolf92

Newbie

557 Views

1 replies

4 likes

Windows
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  • 1 replies
  • 4 likes

Asking to insert a disk into drive H:

Recently recieved pop up on Windows 10 - Spotify.exe - No disk There is no disk in the drive. Please insert a disk into drive H:. With the response - Cancel, Try again and continue. The popup will not disappear unless I terminated Spotify. Been a use...

Newbie

Recently recieved pop up on Windows 10 - Spotify.exe - No disk    There is no disk in the drive.  Please insert a disk into drive H:.   With the response - Cancel, Try again an...

parryjr

Casual Listener

2158 Views

2 replies

1 likes

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Superuser Contribution PC freezes when adding own files

Hi everyone,The question is in the subject. It happens every single time I try. I have to shutdown my computer.. . I'm using the latest release of the desktop software (Windows 10).Any idea ?

Regular

Hi everyone, The question is in the subject. It happens every single time I try. I have to shutdown my computer.. . I'm using the latest release of the desktop software (Windows 10). Any idea ?

SRGV

Regular

541 Views

2 replies

0 likes

Windows
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  • 2 replies
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Cant install spotify: Error 13

Im running Windows 10 64bit. With the latest update I got an error code 13. Installer cannot create necessary file. I've tried everything I've found on the community help website including:- deleting all Spotify files in the AppData folder- installin...

Newbie

Im running Windows 10 64bit. With the latest update I got an error code 13. Installer cannot create necessary file. I've tried everything I've found on the community help website including: - deleti...

478 Views

0 replies

0 likes

Windows
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Local Files from a network drive?

Hi Chums, Before spotify we probably had a lot of music on our computers. I did for sure, and I still have it, on a QNAP NAS. I was wondering if theres any way to detect my music stored on my NAS through spotify?

Newbie

Hi Chums,    Before spotify we probably had a lot of music on our computers. I did for sure, and I still have it, on a QNAP NAS. I was wondering if theres any way to detect my music ...

1038 Views

0 replies

5 likes

Windows
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Solved!! How do I stop Spotify automatically opening when I switch on my PC? (Windows 10)

I have looked through the settings options and do not seem to be able to find a way of stopping Spotify automatically loading and opening on start up?Could someone point me in the right direction. I only want it to open up when i click on the icon/ap...

Casual Listener

I have looked through the settings options and do not seem to be able to find a way of stopping Spotify automatically loading and opening on start up? Could someone point me in the right direction. ...

pemb82

Casual Listener

75729 Views

10 replies

1 likes

Windows
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Audio from this program is at half volume when using a bluetooth speaker with my computer

When i use Spotify on my Windows 10 computer and connect my Bluetooth speaker, the volume is at half volume or less. When i use an aux cable in the headphone slot, the volume is at full volume. So this issue is only when using Bluetooth speakers. I'v...

Music Fan

When i use Spotify on my Windows 10 computer and connect my Bluetooth speaker, the volume is at half volume or less. When i use an aux cable in the headphone slot, the volume is at full volume. So th...

646 Views

0 replies

0 likes

Windows
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Spotify Skipping on Startup, Won't Play afterward sometimes

For the last few days, Spotify Desktop will launch and skip through a lot of songs (10/sec or so) until it decides to play one randomly. This song then cannot be skipped and I cannot play any others. When I pause it, the timer continues but music sto...

Casual Listener

For the last few days, Spotify Desktop will launch and skip through a lot of songs (10/sec or so) until it decides to play one randomly. This song then cannot be skipped and I cannot play any others....

336 Views

0 replies

0 likes

Windows
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Where People Listen feature gone?

I own a music store and use this feature a lot to help figure out if a new artist is popular in my area and if their music is worth stocking in my store. I noticed today that the feature is gone on the Windows version but not on my Mac. Does anyone k...

Newbie

I own a music store and use this feature a lot to help figure out if a new artist is popular in my area and if their music is worth stocking in my store. I noticed today that the feature is gone on t...

johnbaggaley

Newbie

971 Views

2 replies

0 likes

Windows
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  • 2 replies
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Retrieve total play count beyond Artist top 10

I am a Wedding DJ and use Spotify to create playlists for my couples to sample and decide what they want to select. In some instances, I would like to order the playlist by historic popularity. I have been able to gain this when the song appears on a...

Newbie

I am a Wedding DJ and use Spotify to create playlists for my couples to sample and decide what they want to select.   In some instances, I would like to order the playlist by historic populari...

287 Views

0 replies

0 likes

Windows
  • 287 Views
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