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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84144 Views

40 replies

68 likes

  • 84144 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798197 Views

505 replies

64 likes

  • 798197 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24502 Views

26 replies

7 likes

  • 24502 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3100 Views

0 replies

4 likes

  • 3100 Views
  • 0 replies
  • 4 likes

Can't find Podcasts on Windows Desktop in Germany

Hey Spotify, as of https://community.spotify.com/t5/Implemented-Ideas/Desktop-Shows-Podcasts-and-Videos-on-Desktop/idi-p/1282315 there should be a podcast section in the desktop client but I cannot find it on my Windows Computer Desktop client versio...

Newbie

Hey Spotify, as of https://community.spotify.com/t5/Implemented-Ideas/Desktop-Shows-Podcasts-and-Videos-on-Desktop/idi-p/1282315 there should be a podcast section in the desktop client but I can...

jorgeflh

Newbie

736 Views

4 replies

3 likes

  • 736 Views
  • 4 replies
  • 3 likes

Playlist won't let me rearrange songs

It doesn't allow me to put/drag a song above another. I want to arrange my playlist on what song comes first. Why is this?

Visitor

It doesn't allow me to put/drag a song above another. I want to arrange my playlist on what song comes first. Why is this?

510 Views

0 replies

1 likes

  • 510 Views
  • 0 replies
  • 1 likes

Getting help from Spotify

Does anyone else paying £60 or £120 a year for Spotify service object to the fact that there is no proper assistance for subscribers struggling with service failures. I don't want to join a "community": I am (or was) a customer, not a citizen of some...

Casual Listener

Does anyone else paying £60 or £120 a year for Spotify service object to the fact that there is no proper assistance for subscribers struggling with service failures. I don't want to join a "communit...

KatesHere

Community Legend

385 Views

1 replies

0 likes

Windows
  • 385 Views
  • 1 replies
  • 0 likes

Option to make Daily Mix only look at "Your Library"?

I am wondering if I can have the daily mix only look at songs I've saved in my library, and not songs I have streamed but not saved. If not, I would like to make a feature request.

Newbie

I am wondering if I can have the daily mix only look at songs I've saved in my library, and not songs I have streamed but not saved. If not, I would like to make a feature request.

307 Views

0 replies

1 likes

Windows
  • 307 Views
  • 0 replies
  • 1 likes

Solved!! Hay opcion de saber las canciones en que playlist estan?

Hola,Quisiera saber la manera para averiguar en cual playlist está una canción, porque creo que tengo canciones que he añadido en más de una playlist, y no me gustaría tenerlas repetidas. No encuentro ninguna opción que me indique en cuantas playlist...

Regular

Hola, Quisiera saber la manera para averiguar en cual playlist está una canción, porque creo que tengo canciones que he añadido en más de una playlist, y no me gustaría tenerlas repetidas.   ...

NicoVallak

Newbie

36075 Views

6 replies

3 likes

Windows
  • 36075 Views
  • 6 replies
  • 3 likes

Windows 7 enterprise not able to install spotify

Hello, I have a laptop with windows 7 enterprise provided by the company I work for. Weeks ago my spotify stop working, giving an error saying that unable to install error code 13. I have done a lot of things, and even donwloaded the full install pac...

Newbie

Hello,   I have a laptop with windows 7 enterprise provided by the company I work for. Weeks ago my spotify stop working, giving an error saying that unable to install error code 13. I have do...

sgimenez

Newbie

574 Views

1 replies

1 likes

Windows
  • 574 Views
  • 1 replies
  • 1 likes

Solved!! Spotify crashes when chrome downloads a file from the internet

Hello folks,I am using Spotify version 1.0.57.474.gca9c9538 on a Windows 10 machine with the latest insider build installed. Each time the Google Chrome browser starts downloading a file, Spotify simply closes without any message. The error exists ov...

Regular

Hello folks, I am using Spotify version 1.0.57.474.gca9c9538 on a Windows 10 machine with the latest insider build installed. Each time the Google Chrome browser starts downloading a file, Spot...

scriminal

Casual Listener

3078 Views

15 replies

1 likes

Windows
  • 3078 Views
  • 15 replies
  • 1 likes

Songs not playing

I can't listen to my songs. When I try and listen to my playlists, it just skips through everything, and sometimes it actually sticks to a song, but then no music comes out. A blue box comes up on the screen and says im missing files, but i know this...

Newbie

I can't listen to my songs. When I try and listen to my playlists, it just skips through everything, and sometimes it actually sticks to a song, but then no music comes out. A blue box come...

Nico

Community Legend

351 Views

1 replies

0 likes

Windows
  • 351 Views
  • 1 replies
  • 0 likes

Automatic Crossfade

Today I noticed that one of the playlists I subscribed to (Go hard) has the songs crossfade. I did not change any thing in the settings.The fading starts super early (around 14 seconds)This is super annoying, because some songs are interrupted in the...

Regular

Today I noticed that one of the playlists I subscribed to (Go hard) has the songs crossfade. I did not change any thing in the settings. The fading starts super early (around 14 seconds) This is su...

458 Views

0 replies

0 likes

Windows
  • 458 Views
  • 0 replies
  • 0 likes

Copy my local stored music from Spotify to SD Card

Hey there, i want to use Spotify to organize my music. I have thousands of local stored files, i'm using MusicBee till now, and i want to create playlists for my car for example. In MusicBee, i can mark all files, press ctrl + c, open explorer and pa...

Newbie

Hey there,   i want to use Spotify to organize my music. I have thousands of local stored files, i'm using MusicBee till now, and i want to create playlists for my car for example. In MusicBee...

256 Views

0 replies

0 likes

Windows
  • 256 Views
  • 0 replies
  • 0 likes

Desktop 'About' tab

The 'About' tab on the Spotify desktop version used to show locations of listeners, playlists the artists were part of etc. Especially being able to see the playlists that contributed to the artist plays was, for me at least, a very interesting featu...

Roadie

The 'About' tab on the Spotify desktop version used to show locations of listeners, playlists the artists were part of etc. Especially being able to see the playlists that contributed to the artist p...

456 Views

0 replies

1 likes

  • 456 Views
  • 0 replies
  • 1 likes

Solved!! Windows Desktop App

Its ridiculously slow when I start it up. I cant search anything or browse. It also keeps on deleting my history so when I start it up it says there is no history. whats up with that

Roadie

Its ridiculously slow when I start it up. I cant search anything or browse. It also keeps on deleting my history so when I start it up it says there is no history. whats up with that

Nico

Community Legend

455 Views

1 replies

0 likes

Windows
  • 455 Views
  • 1 replies
  • 0 likes

Is recording spotify without actually saving it onto disk legal?

Hi.This question is kinda weird, so I apologize if I posted it into wrong section.So, recently i had to sync MIDI with original music in Audacity. Since I had no mp3 file and i didn't want to download, because it is illegal, I came up with idea. What...

Casual Listener

Hi. This question is kinda weird, so I apologize if I posted it into wrong section. So, recently i had to sync MIDI with original music in Audacity. Since I had no mp3 file and i didn't want to dow...

772 Views

0 replies

0 likes

Windows
  • 772 Views
  • 0 replies
  • 0 likes

loads too slow

I have a hp pavilion dv7 laptop with windows10. everytime i open spotify it take at leat 3-4 min. before it fully opens. this has been an ongoing issue even before i upgraded to windows 10. what if anything can I do to make it load faster?

Casual Listener

I have a hp pavilion dv7 laptop with windows10.  everytime i open spotify it take at leat 3-4 min. before it fully opens.   this has been an ongoing issue even before i upgraded to windows ...

benana94

Regular

365 Views

1 replies

1 likes

Windows
  • 365 Views
  • 1 replies
  • 1 likes

About Section Glitchy!?

Hey guys, For some reason within the last week or so, when I click on the About tab for any artist, I can no longer see the cities with their most listeners, nor can I view the playlists they are featured on. I am on a desktop, using Windows. I have ...

Newbie

Hey guys,   For some reason within the last week or so, when I click on the About tab for any artist, I can no longer see the cities with their most listeners, nor can I view the playlists the...

user-removed

Not applicable

407 Views

2 replies

0 likes

Windows
  • 407 Views
  • 2 replies
  • 0 likes

Won't Uninstall

Okay, so I am not an idiot when it comes to computers but here goes. I am a Spotify premium user. On my Windows 7 64 bit computer I have set for spotify to NOT launch at start-up but the application blatantly ignores this and starts anyway. So, I the...

Casual Listener

Okay, so I am not an idiot when it comes to computers but here goes. I am a Spotify premium user. On my Windows 7 64 bit computer I have set for spotify to NOT launch at start-up but the application ...

Hubo

Community Legend

577 Views

3 replies

0 likes

Windows
  • 577 Views
  • 3 replies
  • 0 likes

Local files disappeared

Now this was really odd: I noticed at least two songs (i hope not more) suddenly missing from my playlist. Said songs are local files perfectly safe and playable in my music folder, but they were just gone and search did not list them in all results....

Roadie

Now this was really odd: I noticed at least two songs (i hope not more) suddenly missing from my playlist. Said songs are local files perfectly safe and playable in my music folder, but they were jus...

576 Views

0 replies

0 likes

Windows
  • 576 Views
  • 0 replies
  • 0 likes

How to see songs that were removed from spotify

There are a few songs on my playlists that got removed from spotify and I'm wondering if there was a way to see a list of the songs I added that no longer are on spotify. I did find a thread from 5 years ago (https://community.spotify.com/t5/Content-...

Regular

There are a few songs on my playlists that got removed from spotify and I'm wondering if there was a way to see a list of the songs I added that no longer are on spotify. I did find a thread from 5 y...

Thaliel

Roadie

37213 Views

1 replies

1 likes

Windows
  • 37213 Views
  • 1 replies
  • 1 likes

Appdata folder. Why Spotify WHY???

So I recently installed a program called Cryptoprevent to apply group policy objects to block certain executables in the %appdata% folder from running. I did this to prevent my PC from becoming infected by various types of malware, particularily, the...

Visitor

So I recently installed a program called Cryptoprevent to apply group policy objects to block certain executables in the %appdata% folder from running.   I did this to prevent my ...

atulsaini

Newbie

11623 Views

10 replies

11 likes

Windows
  • 11623 Views
  • 10 replies
  • 11 likes

Autoplaying similar songs does not work

Hi there,I have really strange problem. A few days ago spotify automatic instaled update on my laptop, since that, autoplaying has not worked, which is extremely annoying. None of my friends know what's wrong, so I hope someone here will help me.In o...

Newbie

Hi there, I have really strange problem. A few days ago spotify automatic instaled update on my laptop, since that, autoplaying has not worked, which is extremely annoying. None of my friends know w...

fransp

Casual Listener

539 Views

1 replies

0 likes

Windows
  • 539 Views
  • 1 replies
  • 0 likes