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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137077 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 137077 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53351 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53351 Views
  • 0 replies
  • 33 likes

Problem with changing positions of songs in my playlist

Hey everyone! Hope someone can help me with this problem: I have a big playlist right now with 1250 music pieces: https://open.spotify.com/user/she%C3%ADla/playlist/4nFJtrOmTTKe7txNtMYSdH And until today, it was no problem for me, to order my playlis...

  • Gig Goer
  • Hey everyone!   Hope someone can help me with this problem: I have  a big playlist right now with 1250 music pieces:   https://open.spotify.com/user/she%C3%ADla/playlist/4nFJtrOmTT...
  • musiccornercv
  • Roadie
  • 381 Views
  • 7 replies
  • 0 likes
  • Windows
  • 381 Views
  • 7 replies
  • 0 likes

Spotify inconsistent response time (solved)

I am getting inconsistent response times from Spotify on Windows 10. I have a very fast SSD m.2 computer on a fast internet connection, so I usually get reasonable responses from internet apps, and yet Spotify sometimes does not respond at all, or re...

  • Casual Listener
  • I am getting inconsistent response times from Spotify on Windows 10.  I have a very fast SSD m.2 computer on a fast internet connection, so I usually get reasonable responses from internet apps,...
  • 177 Views
  • 0 replies
  • 0 likes
  • Windows
  • 177 Views
  • 0 replies
  • 0 likes

Solved!! Cannot add playlist to empty folder

Hi community! I have a problem when trying to add playlists to a new, empty playlist folder. I try to drag and drop the playlist onto the folder, with no success. Either nothing changes, or the playlist ends up below or above the folder in the list, ...

  • Regular
  • Hi community!   I have a problem when trying to add playlists to a new, empty playlist folder. I try to drag and drop the playlist onto the folder, with no success. Either nothing changes, or ...
  • sarmadical
  • Casual Listener
  • 971 Views
  • 3 replies
  • 0 likes
  • Windows
  • 971 Views
  • 3 replies
  • 0 likes

Can't add music to a playlist

I recently signed up for a premium account. I can create a play list, but I can't add any music to it. I see the elipses after the songs, choose to add it to the newly created playlists and nothing happens. I have tried from my phone as well and I ge...

  • Newbie
  • I recently signed up for a premium account. I can create a play list, but I can't add any music to it. I see the elipses after the songs, choose to add it to the newly created playlists and nothing h...
  • 11163053973
  • Casual Listener
  • 642 Views
  • 9 replies
  • 1 likes
  • Windows
  • 642 Views
  • 9 replies
  • 1 likes

FLASH PLAYER PLUG IN ICON

HI,PLEASE CAN ANYBODY TELL ME WHERE & HOW TO FIND THE FLASH PLAYER PLUG IN ICON ON THE SPOTIFY WEB PLAYER IT SAYS IT'S IN THE TOP RIGHT HAND CORNER BUT I CAN'T SEE IT.

  • Casual Listener
  • HI, PLEASE CAN ANYBODY TELL ME WHERE & HOW TO FIND THE FLASH PLAYER PLUG IN ICON ON THE SPOTIFY WEB PLAYER IT SAYS IT'S IN THE TOP RIGHT HAND CORNER BUT I CAN'T SEE IT.
  • CATWOMAN1
  • Casual Listener
  • 252 Views
  • 2 replies
  • 0 likes
  • Windows
  • 252 Views
  • 2 replies
  • 0 likes

Solved!! "This song is not available" for all songs, have tried multiple fixes incl. playback devices

Windows 7 Enterprise x64 Version 1.0.42.151.g19e0aa6Premium Account Problem started in March after an update when I tried to play music on the desktop app. Music won't play at all and a blue banner flashes at the top that reads "This song is not avai...

  • Regular
  • Windows 7 Enterprise x64 Version 1.0.42.151.g19e0aa6 Premium Account   Problem started in March after an update when I tried to play music on the desktop app. Music won't play at al...
  • lefysarepeople2
  • Regular
  • 581 Views
  • 1 replies
  • 0 likes
  • Windows
  • 581 Views
  • 1 replies
  • 0 likes

Problems after an ad plays on desktop version

Every time and ad shows up, the next song that plays won't show the actual timer. I mean, the ad comes for 30 seconds, the timer shows those 30 seconds, then the song starts and the timer just stays at the end of those 30 seconds, not showing when th...

  • Newbie
  • Every time and ad shows up, the next song that plays won't show the actual timer. I mean, the ad comes for 30 seconds, the timer shows those 30 seconds, then the song starts and the timer just stays ...
  • 222 Views
  • 0 replies
  • 0 likes
  • Windows
  • 222 Views
  • 0 replies
  • 0 likes

Displaying Playlist TITLES alphabetically

I have a lot of playlists and I want to sort that list alphabetically. Not tracks within playlists - that's pretty straightforward. I want to sort the actually list of playlists A-Z so it's easier to find the one I want. Also... on Desktop. I found h...

  • Music Fan
  • I have a lot of playlists and I want to sort that list alphabetically.  Not tracks within playlists - that's pretty straightforward.  I want to sort the actually list of playlists A-Z so it...
  • Rodrigo
  • Community Legend
  • 233 Views
  • 1 replies
  • 2 likes
  • Windows
  • 233 Views
  • 1 replies
  • 2 likes

Solved!! Song not work

https://open.spotify.com/track/5yR9u8QiOt8hJaddv32oo7 It sayes: This part is not available.If your computer has the file, you can bring it. Other songs working on that album, but why not that? That song need delete from there if that not work. I just...

  • Gig Goer
  • https://open.spotify.com/track/5yR9u8QiOt8hJaddv32oo7   It sayes:  This part is not available.If your computer has the file, you can bring it.   Other songs working on that album...
  • crematedman
  • Community Legend
  • 247 Views
  • 3 replies
  • 0 likes
  • Windows
  • 247 Views
  • 3 replies
  • 0 likes

Newest update of Spotify crashes when opened

Recently, the Spotify desktop app updated and now whenever I try to open it, a window appears saying 'Spotify has stopped working'.This is really frustrating as I used to be able to uninstall and then reinstall Spotify to use it but now it closes its...

  • Casual Listener
  • Recently, the Spotify desktop app updated and now whenever I try to open it, a window appears saying 'Spotify has stopped working'. This is really frustrating as I used to be able to uninstall and...
  • crematedman
  • Community Legend
  • 1049 Views
  • 11 replies
  • 2 likes
  • Windows
  • 1049 Views
  • 11 replies
  • 2 likes

Solved!! Spotify app for Windows 10 - Windows phones, Tablets, PC and Xbox One

Spotify crashes on Windows 10 i have tried to uninstall the program and install it again.. it works until spotify auto updater. is there anyway you can disable auto update?

  • Casual Listener
  • Spotify crashes on Windows 10     i have tried to uninstall the program and install it again.. it works until spotify auto updater. is there anyway you can disable auto update?
  • Dreadlord
  • Community Legend
  • 341 Views
  • 3 replies
  • 0 likes
  • Windows
  • 341 Views
  • 3 replies
  • 0 likes

can i create a spotify group, wihich includes pc speakers?

i have spotify running on pc, and have speakers connectted to an amp which is connect to pc sound outputs. i also have a set of wireless speakers on deck, outside. currectly there is no way to creat a group which will play both location. or i havnt f...

  • Casual Listener
  • i have spotify running on pc, and have speakers connectted to an amp which is connect to pc sound outputs.  i also have a set of wireless speakers on deck, outside.  currectly the...
  • McLachlan
  • Roadie
  • 775 Views
  • 1 replies
  • 0 likes
  • Windows
  • 775 Views
  • 1 replies
  • 0 likes

How do I disable this new bass boost in desktop spitify?

Hi! With the nevest (or the last few) version, something annoyed meg. I didn't figure it out first, then I realized that now there's some bass sort of boost for all music.It's rather annoying because my headphone already has some bass emphasis.

  • Music Fan
  • Hi!   With the nevest (or the last few) version, something annoyed meg. I didn't figure it out first, then I realized that now there's some bass sort of boost for all music. It's rather annoy...
  • 259 Views
  • 0 replies
  • 0 likes
  • Windows
  • 259 Views
  • 0 replies
  • 0 likes

Community search engine changes search terms

I apologize if this is the wrong forum but I am a newbie and the Help forum does not allow me to post for some reason. In the Spotify windows app, I tried to find the band "GTR" that includes Steve Howe. Some results for Steve Howe were returned but ...

  • Casual Listener
  • I apologize if this is the wrong forum but I am a newbie and the Help forum does not allow me to post for some reason.   In the Spotify windows app, I tried to find the band "GTR" that include...
  • 168 Views
  • 0 replies
  • 0 likes
  • Windows
  • 168 Views
  • 0 replies
  • 0 likes

Unplayable Songs

Hello. I'm a Spotify Premium user from Brazil and i'm having trouble with a couple of songs i've saved. For instance, the album "Views" by Drake , most of the songs cannot be played, and a message appears on top : "This song is not available, if you ...

  • Newbie
  • Hello. I'm a Spotify Premium user from Brazil and i'm having trouble with a couple of songs i've saved. For instance, the album "Views" by Drake , most of the songs cannot be played, and a message ap...
  • 252 Views
  • 0 replies
  • 0 likes
  • Windows
  • 252 Views
  • 0 replies
  • 0 likes

Solved!! Log in- error 408

my spotify account was logged in by facebook. last nite im using spotify and it was fine. but today afternoon i want to using it suddenly the error was pops out i was registered spotify in singapore and keep staying not in traveling around.. can some...

  • Newbie
  • my spotify account was logged in by facebook. last nite im using spotify and it was fine. but today afternoon i want to using it suddenly the error was pops out i was registered spotify in singapore ...
  • crematedman
  • Community Legend
  • 342 Views
  • 1 replies
  • 0 likes
  • Windows
  • 342 Views
  • 1 replies
  • 0 likes

I'm unable to drag and drop a list to a folder on win10

I feel a bit stupid... I created a folder for a coming party as I want to have my music available offline. I drag an drop some playlist from my music, an add icon appears and the folder gets highlighted but... releasing the mouse only puts the list o...

  • Casual Listener
  • I feel a bit stupid... I created a folder for a coming party as I want to have my music available offline. I drag an drop some playlist from my music, an add icon appears and the folder gets hig...
  • guillemsola
  • Casual Listener
  • 225 Views
  • 2 replies
  • 0 likes
  • Windows
  • 225 Views
  • 2 replies
  • 0 likes

Solved!! Ubicación canciones descargadas

Hola. Quisiera saber la ubicación en la que spotify guarda las canciones descargadas para escuchar offline de manera predeterminada desde la aplicación de windows, y si es posible mover esta carpeta a otra unidad como en el caso de la memoria sd en l...

  • Casual Listener
  • Hola. Quisiera saber la ubicación en la que spotify guarda las canciones descargadas para escuchar offline de manera predeterminada desde la aplicación de windows, y si es posible mover esta carpeta ...
  • Santi_811
  • Casual Listener
  • 10742 Views
  • 4 replies
  • 0 likes
  • Windows
  • 10742 Views
  • 4 replies
  • 0 likes

Folders - Cant add first playlist, can only add playlists to existing folders

Wondering if anybody else is having trouble adding playlists to folders. I am able to add playlists to existing folders, but when I create a new folder I cannot add the first playlist to it. Dragging and dropping etc... I am not incompetant, but I se...

  • Newbie
  • Wondering if anybody else is having trouble adding playlists to folders. I am able to add playlists to existing folders, but when I create a new folder I cannot add the first playlist to it. Dragging...
  • crematedman
  • Community Legend
  • 173 Views
  • 1 replies
  • 0 likes
  • Windows
  • 173 Views
  • 1 replies
  • 0 likes

Music Searching Not Working

does anybody know why spotify keeps saying error try again after trying to look for music? spotify needs to update itself

  • Newbie
  • does anybody know why spotify keeps saying error try again after trying to look for music? spotify needs to update itself
  • crematedman
  • Community Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • Windows
  • 250 Views
  • 1 replies
  • 0 likes