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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83150 Views

40 replies

68 likes

  • 83150 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

788843 Views

503 replies

64 likes

  • 788843 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

22042 Views

22 replies

6 likes

  • 22042 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2994 Views

0 replies

4 likes

  • 2994 Views
  • 0 replies
  • 4 likes

Solved!! Error on Windows PC 'This song is not available....'

As of today I'm getting this error when trying to play any song from my Windows PC (Lenovo): "This song is not available. If you have the file on your computer you can import it" The song will play for a brief moment, not even a second, then the soun...

Casual Listener

As of today I'm getting this error when trying to play any song from my Windows PC (Lenovo):   "This song is not available. If you have the file on your computer you can import it"   Th...

notmare

Newbie

1244 Views

2 replies

0 likes

Windows
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Solved!! Do not install Spotify on Windows

Installed Spotify on Windows 7. Cannot stop it starting at logon and cannot uninstall it. Support can't help. Installing Spotify has broken my pc, it's basically malware. Am posting this message everywhere to warn as many people as possible.

Casual Listener

Installed Spotify on Windows 7. Cannot stop it starting at logon and cannot uninstall it. Support can't help. Installing Spotify has broken my pc, it's basically malware. Am posting this message ever...

CBass2

Casual Listener

1123 Views

3 replies

2 likes

  • 1123 Views
  • 3 replies
  • 2 likes

Search hasn't worked well for weeks

I'm running desktop Spotify (version 1.0.57.474.gca9c9538) on a laptop running Windows 10, and about 80% of the time when I type something into the search bar it just shows me the "searching" circle forever and never actually searches. I have left it...

Casual Listener

I'm running desktop Spotify (version 1.0.57.474.gca9c9538) on a laptop running Windows 10, and about 80% of the time when I type something into the search bar it just shows me the "searching" circle ...

jensauer

Newbie

607 Views

2 replies

2 likes

Windows
  • 607 Views
  • 2 replies
  • 2 likes

Bose soundtouch is not connected with spotify premium

Hello All, yesterday Bose software suggested an update for the speaker. I ran the update and after a wile I coundn't get Spotify premium connect with the box. It is not visible under the device list. This is on my windows computer and on my android p...

Newbie

Hello All, yesterday Bose software suggested an update for the speaker. I ran the update and after a wile I coundn't get Spotify premium connect with the box. It is not visible under the device list....

481 Views

0 replies

0 likes

  • 481 Views
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Spotify using almost half of my processor? How so?

I was playing my Rainbow Six when I felt a huge lag, so I went to look for the cause and guess who was using 50% of the Processor? Yes Spotify. I have no idea what caused this in my spotify being that my pc is not bad or with little Hardware.Specific...

Newbie

I was playing my Rainbow Six when I felt a huge lag, so I went to look for the cause and guess who was using 50% of the Processor? Yes Spotify. I have no idea what caused this in my spotify being tha...

385 Views

0 replies

0 likes

Windows
  • 385 Views
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This song is not available

So I go to Spotify free and put up songs which I have played before, and get a message saying ' this song is not available. If you have the song on your computer you can import it'. What am I doing wrong, has anyone a fix for this. I see some people ...

Visitor

So I go to Spotify free and put up songs which I have played before, and get a message saying ' this song is not available. If you have the song on your computer you can import it'. What am I doing w...

238 Views

0 replies

0 likes

Windows
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Downloading

I only see things like a1, b3, c4 when I download the songs. What am I doing wrong ??

Newbie

I only see things like a1, b3, c4 when I download the songs. What am I doing wrong ??

279 Views

0 replies

0 likes

  • 279 Views
  • 0 replies
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Music saved on phone not syncing

Albums, Songs and playlists from my phone are not showing up on the Desktop app

Newbie

Albums, Songs and playlists from my phone are not showing up on the Desktop app

storytellerann

Newbie

321 Views

1 replies

1 likes

  • 321 Views
  • 1 replies
  • 1 likes

Spotify Desktop Windows CRASH

I try so hard to find out which is your support telephone number, couldnt find it.I thought i was checking in to a Mexico Community, so i guess not.I thought that i was going to find a solution quickly, i am going to need to wait to someone see this ...

Casual Listener

I try so hard to find out which is your support telephone number, couldnt find it. I thought i was checking in to a Mexico Community, so i guess not. I thought that i was going to find a solution q...

_M-I-K-I_

Composer

687 Views

3 replies

0 likes

Windows
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  • 3 replies
  • 0 likes

Spotify Launches non-Minimized When Windows Starts

Although, in Settings, I have selected Spotify to launch minimized when Windows starts, it always launches non-minimized. Reinstalling Spotify did not resolve the issue.

Music Fan

Although, in Settings, I have selected Spotify to launch minimized when Windows starts, it always launches non-minimized.  Reinstalling Spotify did not resolve the issue.

Erne011

Newbie

783 Views

1 replies

2 likes

Windows
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  • 1 replies
  • 2 likes

Spotify ignoring start automatically option

Windows 10 machine. On two different machines, I have set the option "Open Spotify automatically after you log into the computer" to "No". Spotify continues to open automatically when the system is rebooted.

Regular

Windows 10 machine. On two different machines, I have set the option "Open Spotify automatically after you log into the computer" to "No". Spotify continues to open automatically when the system is r...

Sean_Zurbrick

Newbie

701 Views

3 replies

1 likes

  • 701 Views
  • 3 replies
  • 1 likes

Spotify streaming problems on web player

When I play tracks they keep skipping and stopping on the web player. I'd stopped using the app itself because of this problem despite me uninstalling and reinstalling Spotify several times. Now it happens on the web player too. Is there a solution t...

Casual Listener

When I play tracks they keep skipping and stopping on the web player.  I'd stopped using the app itself because of this problem despite me uninstalling and reinstalling Spotify several time...

hiber-nation

Casual Listener

540 Views

2 replies

0 likes

Windows
  • 540 Views
  • 2 replies
  • 0 likes

Solved!! Spotify unexpectedly starts up at logon

I recently updated to Spotify version 1.0.58.573 and since downloading this version, I have noticed that Spotify takes it upon itself to automatically startup after I login to my computer even though, in the Spotify settings I do not have it set to s...

Visitor

I recently updated to Spotify version 1.0.58.573 and since downloading this version, I have noticed that Spotify takes it upon itself to automatically startup after I login to my computer even though...

Redsoon

Casual Listener

1341 Views

9 replies

3 likes

Windows
  • 1341 Views
  • 9 replies
  • 3 likes

Spotify crashes when another app uses internet bandwidth

[Windows 10 latest, 12bpm down, 1bpm up, ADSL2+ connection] I have done 2 fresh re-installs and this still happens. At first it appeared to be random, but now I think I've narrowed it down to times when another app is making a call on the internet ba...

Visitor

[Windows 10 latest, 12bpm down, 1bpm up, ADSL2+ connection]   I have done 2 fresh re-installs and this still happens.  At first it appeared to be random, but now I think I've narrowed it ...

362 Views

0 replies

1 likes

Windows
  • 362 Views
  • 0 replies
  • 1 likes

Can't find Podcasts on Windows Desktop in Germany

Hey Spotify, as of https://community.spotify.com/t5/Implemented-Ideas/Desktop-Shows-Podcasts-and-Videos-on-Desktop/idi-p/1282315 there should be a podcast section in the desktop client but I cannot find it on my Windows Computer Desktop client versio...

Newbie

Hey Spotify, as of https://community.spotify.com/t5/Implemented-Ideas/Desktop-Shows-Podcasts-and-Videos-on-Desktop/idi-p/1282315 there should be a podcast section in the desktop client but I can...

jorgeflh

Newbie

731 Views

4 replies

3 likes

  • 731 Views
  • 4 replies
  • 3 likes

Playlist won't let me rearrange songs

It doesn't allow me to put/drag a song above another. I want to arrange my playlist on what song comes first. Why is this?

Visitor

It doesn't allow me to put/drag a song above another. I want to arrange my playlist on what song comes first. Why is this?

509 Views

0 replies

1 likes

  • 509 Views
  • 0 replies
  • 1 likes

Getting help from Spotify

Does anyone else paying £60 or £120 a year for Spotify service object to the fact that there is no proper assistance for subscribers struggling with service failures. I don't want to join a "community": I am (or was) a customer, not a citizen of some...

Casual Listener

Does anyone else paying £60 or £120 a year for Spotify service object to the fact that there is no proper assistance for subscribers struggling with service failures. I don't want to join a "communit...

KatesHere

Community Legend

384 Views

1 replies

0 likes

Windows
  • 384 Views
  • 1 replies
  • 0 likes

Option to make Daily Mix only look at "Your Library"?

I am wondering if I can have the daily mix only look at songs I've saved in my library, and not songs I have streamed but not saved. If not, I would like to make a feature request.

Newbie

I am wondering if I can have the daily mix only look at songs I've saved in my library, and not songs I have streamed but not saved. If not, I would like to make a feature request.

307 Views

0 replies

1 likes

Windows
  • 307 Views
  • 0 replies
  • 1 likes

Solved!! Hay opcion de saber las canciones en que playlist estan?

Hola,Quisiera saber la manera para averiguar en cual playlist está una canción, porque creo que tengo canciones que he añadido en más de una playlist, y no me gustaría tenerlas repetidas. No encuentro ninguna opción que me indique en cuantas playlist...

Regular

Hola, Quisiera saber la manera para averiguar en cual playlist está una canción, porque creo que tengo canciones que he añadido en más de una playlist, y no me gustaría tenerlas repetidas.   ...

NicoVallak

Newbie

36010 Views

6 replies

3 likes

Windows
  • 36010 Views
  • 6 replies
  • 3 likes