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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83878 Views

40 replies

68 likes

  • 83878 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

795533 Views

505 replies

64 likes

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  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23882 Views

25 replies

7 likes

  • 23882 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3060 Views

0 replies

4 likes

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Solved!! My "your music" is empty! Help.

All of a sudden ALL my saved music was lost. I can still see the Artists i follow, but nothing in Songs or Albums. My saved music still appears on my mobile, however. And even if i'm playing "Your Music - Songs" off my mobile (not my offline content)...

Casual Listener

All of a sudden ALL my saved music was lost. I can still see the Artists i follow, but nothing in Songs or Albums.  My saved music still appears on my mobile, however. And even if i'm ...

jhv7d3

Newbie

1987 Views

5 replies

4 likes

Windows
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  • 5 replies
  • 4 likes

One Playlist "Loading...", cannot delete it

So i have this "Playlist" and it does'nt load. "Loading..." is not the real name of this playlist. If i click on it, nothing happens. If i right click on it, i cannot delete it. It bothers me. How can i delete it?

Newbie

So i have this "Playlist" and it does'nt load.  "Loading..." is not the real name of this playlist.   If i click on it, nothing happens. If i right click on it, i cannot delete it. It bot...

299 Views

0 replies

0 likes

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How can I have Spotify automatically play the next Album

When I am in under Your Library -> Albums, after an album is over nothing happens. Since I'm usually working on my computer I want a continuous stream of music, how can I set it to automatically play whatever the next album in my album list is?

Newbie

When I am in under Your Library -> Albums, after an album is over nothing happens.  Since I'm usually working on my computer I want a continuous stream of music, how can I set it to automatic...

291 Views

0 replies

0 likes

  • 291 Views
  • 0 replies
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Solved!! Error on Windows PC 'This song is not available....'

As of today I'm getting this error when trying to play any song from my Windows PC (Lenovo): "This song is not available. If you have the file on your computer you can import it" The song will play for a brief moment, not even a second, then the soun...

Casual Listener

As of today I'm getting this error when trying to play any song from my Windows PC (Lenovo):   "This song is not available. If you have the file on your computer you can import it"   Th...

notmare

Newbie

1245 Views

2 replies

0 likes

Windows
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Solved!! Do not install Spotify on Windows

Installed Spotify on Windows 7. Cannot stop it starting at logon and cannot uninstall it. Support can't help. Installing Spotify has broken my pc, it's basically malware. Am posting this message everywhere to warn as many people as possible.

Casual Listener

Installed Spotify on Windows 7. Cannot stop it starting at logon and cannot uninstall it. Support can't help. Installing Spotify has broken my pc, it's basically malware. Am posting this message ever...

CBass2

Casual Listener

1123 Views

3 replies

2 likes

  • 1123 Views
  • 3 replies
  • 2 likes

Search hasn't worked well for weeks

I'm running desktop Spotify (version 1.0.57.474.gca9c9538) on a laptop running Windows 10, and about 80% of the time when I type something into the search bar it just shows me the "searching" circle forever and never actually searches. I have left it...

Casual Listener

I'm running desktop Spotify (version 1.0.57.474.gca9c9538) on a laptop running Windows 10, and about 80% of the time when I type something into the search bar it just shows me the "searching" circle ...

jensauer

Newbie

608 Views

2 replies

2 likes

Windows
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  • 2 replies
  • 2 likes

Bose soundtouch is not connected with spotify premium

Hello All, yesterday Bose software suggested an update for the speaker. I ran the update and after a wile I coundn't get Spotify premium connect with the box. It is not visible under the device list. This is on my windows computer and on my android p...

Newbie

Hello All, yesterday Bose software suggested an update for the speaker. I ran the update and after a wile I coundn't get Spotify premium connect with the box. It is not visible under the device list....

482 Views

0 replies

0 likes

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Spotify using almost half of my processor? How so?

I was playing my Rainbow Six when I felt a huge lag, so I went to look for the cause and guess who was using 50% of the Processor? Yes Spotify. I have no idea what caused this in my spotify being that my pc is not bad or with little Hardware.Specific...

Newbie

I was playing my Rainbow Six when I felt a huge lag, so I went to look for the cause and guess who was using 50% of the Processor? Yes Spotify. I have no idea what caused this in my spotify being tha...

385 Views

0 replies

0 likes

Windows
  • 385 Views
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This song is not available

So I go to Spotify free and put up songs which I have played before, and get a message saying ' this song is not available. If you have the song on your computer you can import it'. What am I doing wrong, has anyone a fix for this. I see some people ...

Visitor

So I go to Spotify free and put up songs which I have played before, and get a message saying ' this song is not available. If you have the song on your computer you can import it'. What am I doing w...

238 Views

0 replies

0 likes

Windows
  • 238 Views
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Downloading

I only see things like a1, b3, c4 when I download the songs. What am I doing wrong ??

Newbie

I only see things like a1, b3, c4 when I download the songs. What am I doing wrong ??

281 Views

0 replies

0 likes

  • 281 Views
  • 0 replies
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Music saved on phone not syncing

Albums, Songs and playlists from my phone are not showing up on the Desktop app

Newbie

Albums, Songs and playlists from my phone are not showing up on the Desktop app

storytellerann

Newbie

323 Views

1 replies

1 likes

  • 323 Views
  • 1 replies
  • 1 likes

Spotify Desktop Windows CRASH

I try so hard to find out which is your support telephone number, couldnt find it.I thought i was checking in to a Mexico Community, so i guess not.I thought that i was going to find a solution quickly, i am going to need to wait to someone see this ...

Casual Listener

I try so hard to find out which is your support telephone number, couldnt find it. I thought i was checking in to a Mexico Community, so i guess not. I thought that i was going to find a solution q...

_M-I-K-I_

Composer

691 Views

3 replies

0 likes

Windows
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  • 3 replies
  • 0 likes

Spotify Launches non-Minimized When Windows Starts

Although, in Settings, I have selected Spotify to launch minimized when Windows starts, it always launches non-minimized. Reinstalling Spotify did not resolve the issue.

Music Fan

Although, in Settings, I have selected Spotify to launch minimized when Windows starts, it always launches non-minimized.  Reinstalling Spotify did not resolve the issue.

Erne011

Newbie

784 Views

1 replies

2 likes

Windows
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  • 1 replies
  • 2 likes

Spotify ignoring start automatically option

Windows 10 machine. On two different machines, I have set the option "Open Spotify automatically after you log into the computer" to "No". Spotify continues to open automatically when the system is rebooted.

Regular

Windows 10 machine. On two different machines, I have set the option "Open Spotify automatically after you log into the computer" to "No". Spotify continues to open automatically when the system is r...

Sean_Zurbrick

Newbie

704 Views

3 replies

1 likes

  • 704 Views
  • 3 replies
  • 1 likes

Spotify streaming problems on web player

When I play tracks they keep skipping and stopping on the web player. I'd stopped using the app itself because of this problem despite me uninstalling and reinstalling Spotify several times. Now it happens on the web player too. Is there a solution t...

Casual Listener

When I play tracks they keep skipping and stopping on the web player.  I'd stopped using the app itself because of this problem despite me uninstalling and reinstalling Spotify several time...

hiber-nation

Casual Listener

540 Views

2 replies

0 likes

Windows
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  • 2 replies
  • 0 likes

Solved!! Spotify unexpectedly starts up at logon

I recently updated to Spotify version 1.0.58.573 and since downloading this version, I have noticed that Spotify takes it upon itself to automatically startup after I login to my computer even though, in the Spotify settings I do not have it set to s...

Visitor

I recently updated to Spotify version 1.0.58.573 and since downloading this version, I have noticed that Spotify takes it upon itself to automatically startup after I login to my computer even though...

Redsoon

Casual Listener

1343 Views

9 replies

3 likes

Windows
  • 1343 Views
  • 9 replies
  • 3 likes

Spotify crashes when another app uses internet bandwidth

[Windows 10 latest, 12bpm down, 1bpm up, ADSL2+ connection] I have done 2 fresh re-installs and this still happens. At first it appeared to be random, but now I think I've narrowed it down to times when another app is making a call on the internet ba...

Visitor

[Windows 10 latest, 12bpm down, 1bpm up, ADSL2+ connection]   I have done 2 fresh re-installs and this still happens.  At first it appeared to be random, but now I think I've narrowed it ...

365 Views

0 replies

1 likes

Windows
  • 365 Views
  • 0 replies
  • 1 likes

Can't find Podcasts on Windows Desktop in Germany

Hey Spotify, as of https://community.spotify.com/t5/Implemented-Ideas/Desktop-Shows-Podcasts-and-Videos-on-Desktop/idi-p/1282315 there should be a podcast section in the desktop client but I cannot find it on my Windows Computer Desktop client versio...

Newbie

Hey Spotify, as of https://community.spotify.com/t5/Implemented-Ideas/Desktop-Shows-Podcasts-and-Videos-on-Desktop/idi-p/1282315 there should be a podcast section in the desktop client but I can...

jorgeflh

Newbie

736 Views

4 replies

3 likes

  • 736 Views
  • 4 replies
  • 3 likes

Playlist won't let me rearrange songs

It doesn't allow me to put/drag a song above another. I want to arrange my playlist on what song comes first. Why is this?

Visitor

It doesn't allow me to put/drag a song above another. I want to arrange my playlist on what song comes first. Why is this?

510 Views

0 replies

1 likes

  • 510 Views
  • 0 replies
  • 1 likes