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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • 25 likes
  • Mac
    Windows
  • 136989 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53223 Views
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  • 33 likes
  • Windows
  • 53223 Views
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In Your Music / Artists number of tracks are showed twice

As in topic. I've noticed it in polish translation of the client. In english version song count is displayed correctly. Client version: 1.0.42.151.g19de0aa6

  • Newbie
  • As in topic. I've noticed it in polish translation of the client. In english version song count is displayed correctly. Client version: 1.0.42.151.g19de0aa6
  • 119 Views
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  • Windows
  • 119 Views
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It randomly plays Songs I did not choose...

I am trying to listen to an album and it play random songs that are not in the album... please fix asap. Does the recent update have anything to do with this?

  • Newbie
  • I am trying to listen to an album and it play random songs that are not in the album... please fix asap. Does the recent update have anything to do with this?
  • crematedman
  • Community Legend
  • 155 Views
  • 1 replies
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  • Windows
  • 155 Views
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Installation failure Windows

Running Windows.........uninstalled Spotify as it kept crashing, now won't reinstall. Coming up with error message: 13 Cannot install Spotify because files cannot be created.Is there a solution out there.? Disappointed to pay for something which not ...

  • Casual Listener
  • Running Windows.........uninstalled Spotify as it kept crashing, now won't reinstall.  Coming up with error message: 13  Cannot install Spotify because files cannot be created. Is there ...
  • Dreadlord
  • Community Legend
  • 134 Views
  • 1 replies
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  • Windows
  • 134 Views
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Spotify Friend Feed

Hey everyone, Is there a way to be selective about whose activity you see on Spotify? For example, I follow about 10 people, however I only see the activity of 2 people. The same 2 people. Is there any way that I could see the activity of more people...

  • Newbie
  • Hey everyone,   Is there a way to be selective about whose activity you see on Spotify? For example, I follow about 10 people, however I only see the activity of 2 people. The same 2 people. I...
  • 167 Views
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  • Windows
  • 167 Views
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Can't Change Rating on Radio

For whatever reason, I'm unable to change the rating of songs on the radio after they've been liked or unliked. If I like a song on accident, it's permanently liked for that station and there's nothing I can do about it. Am I missing something or is ...

  • Regular
  • For whatever reason, I'm unable to change the rating of songs on the radio after they've been liked or unliked. If I like a song on accident, it's permanently liked for that station and there's nothi...
  • djwolf300
  • Regular
  • 261 Views
  • 1 replies
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  • Windows
  • 261 Views
  • 1 replies
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This song is not avaialble....

Windows 10, Dell , Version 1.0.42.151.g19de0aa6 of Spotify, has worked fine for a long time, and suddenly I get above message. Have reinstalled Sporify, works fine on another PC and my Android phone. Any suggestions?

  • Casual Listener
  • Windows 10, Dell , Version 1.0.42.151.g19de0aa6 of Spotify, has worked fine for a long time, and suddenly I  get above message.  Have reinstalled Sporify, works fine on another PC and my An...
  • crematedman
  • Community Legend
  • 261 Views
  • 3 replies
  • 2 likes
  • Windows
  • 261 Views
  • 3 replies
  • 2 likes

Drag and Drop Playlists Not Working

Ever scince I have downloaded spotify onto my PC, I have been able to drag and drop playlists into a playlist folder no problem. But just until recently, I have been unable to do so. I have deleted the playlist folder and created a new one. I have lo...

  • Newbie
  • Ever scince I have downloaded spotify onto my PC, I have been able to drag and drop playlists into a playlist folder no problem. But just until recently, I have been unable to do so. I have deleted t...
  • 384 Views
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  • Windows
  • 384 Views
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Problem with changing positions of songs in my playlist

Hey everyone! Hope someone can help me with this problem: I have a big playlist right now with 1250 music pieces: https://open.spotify.com/user/she%C3%ADla/playlist/4nFJtrOmTTKe7txNtMYSdH And until today, it was no problem for me, to order my playlis...

  • Gig Goer
  • Hey everyone!   Hope someone can help me with this problem: I have  a big playlist right now with 1250 music pieces:   https://open.spotify.com/user/she%C3%ADla/playlist/4nFJtrOmTT...
  • musiccornercv
  • Roadie
  • 380 Views
  • 7 replies
  • 0 likes
  • Windows
  • 380 Views
  • 7 replies
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Spotify inconsistent response time (solved)

I am getting inconsistent response times from Spotify on Windows 10. I have a very fast SSD m.2 computer on a fast internet connection, so I usually get reasonable responses from internet apps, and yet Spotify sometimes does not respond at all, or re...

  • Casual Listener
  • I am getting inconsistent response times from Spotify on Windows 10.  I have a very fast SSD m.2 computer on a fast internet connection, so I usually get reasonable responses from internet apps,...
  • 177 Views
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  • Windows
  • 177 Views
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Solved!! Cannot add playlist to empty folder

Hi community! I have a problem when trying to add playlists to a new, empty playlist folder. I try to drag and drop the playlist onto the folder, with no success. Either nothing changes, or the playlist ends up below or above the folder in the list, ...

  • Regular
  • Hi community!   I have a problem when trying to add playlists to a new, empty playlist folder. I try to drag and drop the playlist onto the folder, with no success. Either nothing changes, or ...
  • sarmadical
  • Casual Listener
  • 971 Views
  • 3 replies
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  • Windows
  • 971 Views
  • 3 replies
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Can't add music to a playlist

I recently signed up for a premium account. I can create a play list, but I can't add any music to it. I see the elipses after the songs, choose to add it to the newly created playlists and nothing happens. I have tried from my phone as well and I ge...

  • Newbie
  • I recently signed up for a premium account. I can create a play list, but I can't add any music to it. I see the elipses after the songs, choose to add it to the newly created playlists and nothing h...
  • 11163053973
  • Casual Listener
  • 641 Views
  • 9 replies
  • 1 likes
  • Windows
  • 641 Views
  • 9 replies
  • 1 likes

FLASH PLAYER PLUG IN ICON

HI,PLEASE CAN ANYBODY TELL ME WHERE & HOW TO FIND THE FLASH PLAYER PLUG IN ICON ON THE SPOTIFY WEB PLAYER IT SAYS IT'S IN THE TOP RIGHT HAND CORNER BUT I CAN'T SEE IT.

  • Casual Listener
  • HI, PLEASE CAN ANYBODY TELL ME WHERE & HOW TO FIND THE FLASH PLAYER PLUG IN ICON ON THE SPOTIFY WEB PLAYER IT SAYS IT'S IN THE TOP RIGHT HAND CORNER BUT I CAN'T SEE IT.
  • CATWOMAN1
  • Casual Listener
  • 252 Views
  • 2 replies
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  • Windows
  • 252 Views
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Solved!! "This song is not available" for all songs, have tried multiple fixes incl. playback devices

Windows 7 Enterprise x64 Version 1.0.42.151.g19e0aa6Premium Account Problem started in March after an update when I tried to play music on the desktop app. Music won't play at all and a blue banner flashes at the top that reads "This song is not avai...

  • Regular
  • Windows 7 Enterprise x64 Version 1.0.42.151.g19e0aa6 Premium Account   Problem started in March after an update when I tried to play music on the desktop app. Music won't play at al...
  • lefysarepeople2
  • Regular
  • 581 Views
  • 1 replies
  • 0 likes
  • Windows
  • 581 Views
  • 1 replies
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Problems after an ad plays on desktop version

Every time and ad shows up, the next song that plays won't show the actual timer. I mean, the ad comes for 30 seconds, the timer shows those 30 seconds, then the song starts and the timer just stays at the end of those 30 seconds, not showing when th...

  • Newbie
  • Every time and ad shows up, the next song that plays won't show the actual timer. I mean, the ad comes for 30 seconds, the timer shows those 30 seconds, then the song starts and the timer just stays ...
  • 220 Views
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  • Windows
  • 220 Views
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Displaying Playlist TITLES alphabetically

I have a lot of playlists and I want to sort that list alphabetically. Not tracks within playlists - that's pretty straightforward. I want to sort the actually list of playlists A-Z so it's easier to find the one I want. Also... on Desktop. I found h...

  • Music Fan
  • I have a lot of playlists and I want to sort that list alphabetically.  Not tracks within playlists - that's pretty straightforward.  I want to sort the actually list of playlists A-Z so it...
  • Rodrigo
  • Community Legend
  • 233 Views
  • 1 replies
  • 2 likes
  • Windows
  • 233 Views
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Solved!! Song not work

https://open.spotify.com/track/5yR9u8QiOt8hJaddv32oo7 It sayes: This part is not available.If your computer has the file, you can bring it. Other songs working on that album, but why not that? That song need delete from there if that not work. I just...

  • Gig Goer
  • https://open.spotify.com/track/5yR9u8QiOt8hJaddv32oo7   It sayes:  This part is not available.If your computer has the file, you can bring it.   Other songs working on that album...
  • crematedman
  • Community Legend
  • 247 Views
  • 3 replies
  • 0 likes
  • Windows
  • 247 Views
  • 3 replies
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Newest update of Spotify crashes when opened

Recently, the Spotify desktop app updated and now whenever I try to open it, a window appears saying 'Spotify has stopped working'.This is really frustrating as I used to be able to uninstall and then reinstall Spotify to use it but now it closes its...

  • Casual Listener
  • Recently, the Spotify desktop app updated and now whenever I try to open it, a window appears saying 'Spotify has stopped working'. This is really frustrating as I used to be able to uninstall and...
  • crematedman
  • Community Legend
  • 1047 Views
  • 11 replies
  • 2 likes
  • Windows
  • 1047 Views
  • 11 replies
  • 2 likes

Solved!! Spotify app for Windows 10 - Windows phones, Tablets, PC and Xbox One

Spotify crashes on Windows 10 i have tried to uninstall the program and install it again.. it works until spotify auto updater. is there anyway you can disable auto update?

  • Casual Listener
  • Spotify crashes on Windows 10     i have tried to uninstall the program and install it again.. it works until spotify auto updater. is there anyway you can disable auto update?
  • Dreadlord
  • Community Legend
  • 341 Views
  • 3 replies
  • 0 likes
  • Windows
  • 341 Views
  • 3 replies
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can i create a spotify group, wihich includes pc speakers?

i have spotify running on pc, and have speakers connectted to an amp which is connect to pc sound outputs. i also have a set of wireless speakers on deck, outside. currectly there is no way to creat a group which will play both location. or i havnt f...

  • Casual Listener
  • i have spotify running on pc, and have speakers connectted to an amp which is connect to pc sound outputs.  i also have a set of wireless speakers on deck, outside.  currectly the...
  • McLachlan
  • Roadie
  • 773 Views
  • 1 replies
  • 0 likes
  • Windows
  • 773 Views
  • 1 replies
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How do I disable this new bass boost in desktop spitify?

Hi! With the nevest (or the last few) version, something annoyed meg. I didn't figure it out first, then I realized that now there's some bass sort of boost for all music.It's rather annoying because my headphone already has some bass emphasis.

  • Music Fan
  • Hi!   With the nevest (or the last few) version, something annoyed meg. I didn't figure it out first, then I realized that now there's some bass sort of boost for all music. It's rather annoy...
  • 257 Views
  • 0 replies
  • 0 likes
  • Windows
  • 257 Views
  • 0 replies
  • 0 likes