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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2451 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155735 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

150656 Views

295 replies

22 likes

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  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11509 Views

1 replies

6 likes

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  • 6 likes

Solved!! Not able to turn offline mode off/go online

Hi, when I log in on my desktop, the computer says its offline, im not able to go online, and it gives an error code 4/no internet connection.I have tried:- to allow spotify through firewall- change my facebook password..- several different wifi-conn...

Casual Listener

Hi, when I log in on my desktop, the computer says its offline, im not able to go online, and it gives an error code 4/no internet connection. I have tried: - to allow spotify through firewall - c...

jensvandel

Casual Listener

2543 Views

4 replies

0 likes

Windows
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Playing My Artist music not in order

1. Select My Music -> Artist2. select one of Artists -> shows list of my saved songs for that artist ordered by name, i remember i could order by any column here some time ago, why i cant now ?3 when i try to play first song, spotify plays one of son...

Visitor

1. Select My Music -> Artist 2. select one of Artists -> shows list of my saved songs for that artist ordered by name, i remember i could order by any column here some time ago, why i cant now...

296 Views

0 replies

0 likes

Windows
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Spotify "discover weekly" playlist doesn't update without closing and reopening spotify.

Playlist doesn't update if I don't restart spotify.Proof of me closing spotify and reopening discover weekly tab. http://recordit.co/paBAWqaur4 This is what i've been doing weeks already. Getting little annoyed to start work week with closing spotify...

Music Fan

Playlist doesn't update if I don't restart spotify. Proof of me closing spotify and reopening discover weekly tab. http://recordit.co/paBAWqaur4   This is what i've been doing weeks already. ...

SirScrambly

Regular

990 Views

6 replies

2 likes

Windows
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Spotify Taskbar Player bug

Hi and sorry if this isnt the right spot to post this.Recently i upgraded from Windows 7 Home Premium x64 to Windows 10 Home x64 and i got this strange bug. It happens when i tab out from fullscrean apps. Normaly i can just tab in Spotify and it fixe...

Newbie

Hi and sorry if this isnt the right spot to post this. Recently i upgraded from Windows 7 Home Premium x64 to Windows 10 Home x64 and i got this strange bug. It happens when i tab out from fullscrea...

MauriceMV

Spotify Star

429 Views

1 replies

0 likes

Windows
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local files are unavailable?

when i try to play local files from the local file section it tells me they're unavailable and i have to import the files if i own them. i own the **bleep**ing files and they're imported this is retarded i've restarted spotify more than 10 times and ...

Newbie

when i try to play local files from the local file section it tells me they're unavailable and i have to import the files if i own them. i own the **bleep**ing files and they're imported this is reta...

442 Views

0 replies

3 likes

Windows
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Saving My Spotify Music to an SD card using my laptop computer

I just acquired a free 32 GB micro SD card. I thought the best use of this SD card would be save all of my music to this SD card. I have a slot in my laptop where I can load the SD card. Can I use my laptop computer to access my Spotify account...I a...

Regular

I just acquired a free 32 GB micro SD card. I thought the best use of this SD card would be save all of my music to this SD card. I have a slot in my laptop where I can load the SD card. Can I use my...

520 Views

0 replies

0 likes

Windows
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Music Won't Play On Chrome

I have Spotify on my google chrome browser. Every time I open the page up, I get the same song to come up on the "now playing" bar. It won't play, and it won't change the song. I have tried logging out and logging back in, deleting cookies, reloading...

Casual Listener

I have Spotify on my google chrome browser. Every time I open the page up, I get the same song to come up on the "now playing" bar. It won't play, and it won't change the song. I have tried logging o...

rarga80

Newbie

29836 Views

9 replies

2 likes

Windows
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  • 9 replies
  • 2 likes

Spotify replacing my local files with its own version???

Spotify is replacing my local files with Spotify's own version. I don't want this as these are different version/mixes of the sonds that I am trying to listen to... How can I stop this?

Casual Listener

Spotify is replacing my local files with Spotify's own version.  I don't want this as these are different version/mixes of the sonds that I am trying to listen to... How can I stop this?

Tom

Community Legend

1671 Views

7 replies

0 likes

Windows
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Friend Feed is showing fewer friends than I have

My FriendFeed is just showing some of my friends listening to their music. Most of my friends aren't shown although they're listening to music. Is this a bug or is there any workaround or fix for this problem? P.S.: Under "Weitere Freunde" in the scr...

Newbie

My FriendFeed is just showing some of my friends listening to their music. Most of my friends aren't shown although they're listening to music. Is this a bug or is there any workaround or fix for thi...

308 Views

0 replies

0 likes

Windows
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Spotify installation works, but app won't launch

So, here's what's happening:I had an issue a few days ago with my PC that I had to factory reset it and wipe clean all of my software.When I tried to reinstall Spotify's desktop app, it simply didn't work.I tried everything I searched here in the for...

Casual Listener

So, here's what's happening: I had an issue a few days ago with my PC that I had to factory reset it and wipe clean all of my software. When I tried to reinstall Spotify's desktop ap...

Cobal

Casual Listener

488 Views

2 replies

0 likes

Windows
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Solved!! Login Button not responding

I got a new computer and tried to log in on it but the log in button isn't responding. I'll double click on it and it will resize the window (it doesn't apear to recognize this as a button for some reason). It also doesn't seem to recognize the "reme...

Casual Listener

I got a new computer and tried to log in on it but the log in button isn't responding.  I'll double click on it and it will resize the window (it doesn't apear to recognize this as a button for ...

cradleinflames

Casual Listener

4869 Views

2 replies

0 likes

Windows
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  • 2 replies
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Friend Feed

Já faz alguns meses que o meu feed de amigos sumiu do meu spotify, mesmo a opção estando marcada lá para aparecer ele não aparece, eu já tentei varias vezes desinstalar e instalar o app mas mesmo assim não funciona, alguém sabe como arrumar isso?

Casual Listener

Já faz alguns meses que o meu feed de amigos sumiu do meu spotify, mesmo a opção estando marcada lá para aparecer ele não aparece, eu já tentei varias vezes desinstalar e instalar o app mas...

219 Views

0 replies

0 likes

Windows
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All my music in 'Your Music' has dissapeared

Two months and I still have the same problem.Uninstalled, installed again, and closed session, I can not get into my songs.I stopped paying my subscription.V. 1.0.53.758 with Windows 10

Casual Listener

Two months and I still have the same problem. Uninstalled, installed again, and closed session, I can not get into my songs. I stopped paying my subscription. V. 1.0.53.758 with Windows 10

585 Views

0 replies

0 likes

Windows
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Solved!! Starts playing on different device

Hello everyone, Sometimes when I am enjoying music on my computer the song suddenly starts playing on my mobile device. I have no conclusion for this, I don't even touch my phone when this happens. Somebody knows what is the actual problem?Thanks! Br...

Newbie

Hello everyone,   Sometimes when I am enjoying music on my computer the song suddenly starts playing on my mobile device. I have no conclusion for this, I don't even touch my phone when this h...

Sebasty

Community Legend

510 Views

1 replies

0 likes

Windows
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  • 1 replies
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Won't stop loading

Hey so frequently when I click on an album or playlist (on my windows 7 computer) there just comes up a loading screen. Like one of those wheels that spin. It won't go away until I quit spotify. When I start spotify again it works just as normal but ...

Casual Listener

Hey so frequently when I click on an album or playlist (on my windows 7 computer) there just comes up a loading screen. Like one of those wheels that spin. It won't go away until I quit spotify....

ryentzer

Newbie

711 Views

1 replies

1 likes

Windows
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  • 1 replies
  • 1 likes

Managing Collaborative Playlists

Hey. I was creating a collaborative playlist, and I was wondering if it was possible to prevent others from deleting the songs added? As it is right now, they can add songs, but initially not delete any songs, but when they follow the playlist they a...

Newbie

Hey. I was creating a collaborative playlist, and I was wondering if it was possible to prevent others from deleting the songs added? As it is right now, they can add songs, but initially not delete ...

MattSuda

Spotify Star

1658 Views

1 replies

3 likes

Windows
  • 1658 Views
  • 1 replies
  • 3 likes

Feed de amigos

Já faz alguns meses que o meu feed de amigos sumiu do meu spotify, mesmo a opção estando marcada lá para aparecer ele não aparece, eu já tentei varias vezes desinstalar e instalar o app mas mesmo assim não funciona, alguém sabe como arrumar isso?

Casual Listener

Já faz alguns meses que o meu feed de amigos sumiu do meu spotify, mesmo a opção estando marcada lá para aparecer ele não aparece, eu já tentei varias vezes desinstalar e instalar o app mas...

384 Views

0 replies

0 likes

Windows
  • 384 Views
  • 0 replies
  • 0 likes

Sound quality spotify free unacceptable

I know sound quality in free version is not the same as in the premium version and that's no problem, but it used to be fine to listen to. Now when I got back from premium to free, it's just not acceptable to listen to. it's worse than listening to y...

Newbie

I know sound quality in free version is not the same as in the premium version and that's no problem, but it used to be fine to listen to. Now when I got back from premium to free, it's just not acce...

Sebasty

Community Legend

408 Views

1 replies

0 likes

Windows
  • 408 Views
  • 1 replies
  • 0 likes

Solved!! All songs in "starred" playlist is gone

I have a very old playlist, from when "starred" was a thing. when it stopped being a thing, I just kept using that playlist anyway as a normal playlist. today I added a new song to the list and all the old songs just disappeared. only showing the lat...

Casual Listener

I have a very old playlist, from when "starred" was a thing. when it stopped being a thing, I just kept using that playlist anyway as a normal playlist. today I added a new song to the list and all t...

jenaria

Casual Listener

1285 Views

3 replies

1 likes

Windows
  • 1285 Views
  • 3 replies
  • 1 likes