Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2025-05-12 7:25:53 AM
songcat1
Casual Listener
116939 Views
82 replies
27 likes

116939 Views
82 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2025-04-07 12:28:40 AM
whatintheworldisthis
Visitor
112732 Views
291 replies
22 likes

112732 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
8824 Views
1 replies
6 likes

8824 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
149813 Views
0 replies
26 likes
Mac
Windows

149813 Views
0 replies
26 likes

Desktop app crashes when I download things in Chrome

Lately whenever I start a download in Chrome, the Spotify app crashes. I am using the desktop application, not the web player, so there shouldn't be any interaction between the two. The music doesn't just stop, the entire Spotify application just imm...

jrroche
Music Fan
Lately whenever I start a download in Chrome, the Spotify app crashes. I am using the desktop application, not the web player, so there shouldn't be any interaction between the two. The music doesn't...
2017-07-23 10:43:47 PM
2017-08-01 2:42:06 AM
user-removed
Not applicable
519 Views
3 replies
3 likes
Windows

519 Views
3 replies
3 likes

snip

snip why can't you delete your own threads

JustOneThing
Gig Goer
snip why can't you delete your own threads
2017-07-31 8:08:31 PM
328 Views
0 replies
0 likes
Windows

328 Views
0 replies
0 likes

Wont Re-install

So Spotify kept saying it wouldn't respond so I uninstalled through the control panel. When i went to re-install it it says Error Code 18 (its running or something). I went to appdata and the app is still there. I tried to delete everything but it sa...

_ryannotryan
Newbie
So Spotify kept saying it wouldn't respond so I uninstalled through the control panel. When i went to re-install it it says Error Code 18 (its running or something). I went to appdata and the app is ...
2017-07-31 6:31:24 PM
244 Views
0 replies
0 likes
Windows

244 Views
0 replies
0 likes

Two Steps From Bugs

Hi!I'm using Spotify for all my music needs for over a year, and I'm sorry that I have to report an issue. When I try to play music from "Two Steps From..." (Thomas Bergersen's band), the playback often suddenly stops, and Spotify displays an alert t...

csillaggyujto
Regular
Hi! I'm using Spotify for all my music needs for over a year, and I'm sorry that I have to report an issue. When I try to play music from "Two Steps From..." (Thomas Bergersen's band), th...
2017-07-31 5:09:03 PM
283 Views
0 replies
0 likes
Windows

283 Views
0 replies
0 likes

Play the last song

How can i setup Spotify to play the last song instantly and not just start the running song again?Background: Cortana voice control has a feature to go backwards, but it will just start over the current song again and not really skip one song backwar...

Niklas02
Newbie
How can i setup Spotify to play the last song instantly and not just start the running song again? Background: Cortana voice control has a feature to go backwards, but it will just start over the cu...
2017-07-31 5:06:38 PM
401 Views
0 replies
0 likes
Windows

401 Views
0 replies
0 likes

Unable to import one specific .mp3 file

Hi, I tried to import local files to Spotify while most worked, one just wont go. I see it in the local files folder and i can add it to playlists but it wont play. Spotify just says that it isnt available. It is downloaded from soundcloud like other...

user-removed
Visitor
Hi, I tried to import local files to Spotify while most worked, one just wont go. I see it in the local files folder and i can add it to playlists but it wont play. Spotify just says that it...
2017-07-26 12:00:18 AM
2017-07-31 3:50:29 PM
Sebasty
Community Legend
2215 Views
9 replies
0 likes
Windows

2215 Views
9 replies
0 likes

Is family plan restricted???

I've joined my family account and now if I try to keep skipping songs (maybe more than 6 or 7) spotify suggests me to be a premium. I've checked and it says family plan means to have seperate premiums. Boy it's so much effort for listening to bleep o...

brkvrl
Newbie
I've joined my family account and now if I try to keep skipping songs (maybe more than 6 or 7) spotify suggests me to be a premium. I've checked and it says family plan means to have seperate premium...
2017-07-31 12:55:59 PM
391 Views
0 replies
0 likes
Windows

391 Views
0 replies
0 likes

Windows app opens up in different place then it was last time

Hi, i have this issue for quite a while and now i'm done. i need this to be fixed or else im unsubbing. I have my spotify set up like this: but ALWAYS! ALWAYS for quite some time spotify opens up when i open up my pc like this: WHY DOES THIS HAPPEN?!...

kyrv19
Newbie
Hi, i have this issue for quite a while and now i'm done. i need this to be fixed or else im unsubbing. I have my spotify set up like this: but ALWAYS! ALWAYS for quite some...
2017-07-30 9:46:52 PM
536 Views
0 replies
0 likes
Windows

536 Views
0 replies
0 likes

[Desktop] The Song doest correspond

Hi, i have a problem with a song, as u can see, in the newest album of Linkin Park, the song "One More Light" doest correspond, instead i have the song "And One" and i dont know why.I have Windows 10 Pro, my version on Spotify is 1.0.59.395.ge6ca9946...

Venom1987
Casual Listener
Hi, i have a problem with a song, as u can see, in the newest album of Linkin Park, the song "One More Light" doest correspond, instead i have the song "And One" and i dont know why. I hav...
2017-07-29 9:10:36 PM
2017-07-30 8:30:23 PM
Venom1987
Casual Listener
342 Views
1 replies
0 likes
Windows

342 Views
1 replies
0 likes

Spotify can't read any music with or without internet.

Hi, I'm on windows, i'm using the last version of spotify, i reinstalled it twice, but when i want to play a song from one of my playlists, or spotify's ones, the app tells me then the song is unavailable, and if I wanna play it i can import it.It do...

Ayon1
Newbie
Hi, I'm on windows, i'm using the last version of spotify, i reinstalled it twice, but when i want to play a song from one of my playlists, or spotify's ones, the app tells me then the song is unavai...
2017-07-30 4:40:12 PM
505 Views
0 replies
0 likes
Windows

505 Views
0 replies
0 likes

Offline on PC while streaming on Echo Dot

Hello, I am trying to fix an issue where I am unable to use the offline function on my Desktop to listen to my downloaded playlist on spotify without it kicking a streaming Echo Dot. Example: I want to listen to my offline playlist on my Desktop, whi...

MrCoconutKitty
Newbie
Hello, I am trying to fix an issue where I am unable to use the offline function on my Desktop to listen to my downloaded playlist on spotify without it kicking a streaming Echo Dot. ...
2017-07-30 5:32:26 AM
521 Views
0 replies
0 likes
Windows

521 Views
0 replies
0 likes

Superuser Contribution Spotify to play on two computers

How do I get spotify to play the same songs and station on two computers?

lnisbet
Casual Listener
How do I get spotify to play the same songs and station on two computers?
2017-07-26 7:15:00 PM
2017-07-29 12:52:14 AM
JulianA_Bogota
Roadie
330 Views
1 replies
0 likes
Windows

330 Views
1 replies
0 likes

Spotify changes information of imported songs

Good eveningI just configured the Local Files section so it only shows my Itunes musics, and I find out that Spotify changes completeley the name, artist and/or album of many songs. How can I fix this? Greetings

tlacuache99
Casual Listener
Good evening I just configured the Local Files section so it only shows my Itunes musics, and I find out that Spotify changes completeley the name, artist and/or album of many songs. How can I fix t...
2017-07-19 5:57:57 AM
2017-07-29 11:36:07 PM
tlacuache99
Casual Listener
321 Views
1 replies
0 likes
Windows

321 Views
1 replies
0 likes

Solved!! Did you guys just remove listeners geography from "About" page?

My Spotify just got upgraded to the new build 1.0.58.573.g57c9cd87 (Windows Store version) and it stopped to show where from most of the listeners on an artist's about page. Why you have removed this information, is there any plan to add it back? Tha...

LoneStarr
Casual Listener
My Spotify just got upgraded to the new build 1.0.58.573.g57c9cd87 (Windows Store version) and it stopped to show where from most of the listeners on an artist's about page. Why you ha...
2017-07-06 6:41:30 AM
2017-07-29 10:02:48 PM
RobertLoblaw
Music Fan
1212 Views
2 replies
3 likes
Windows

1212 Views
2 replies
3 likes

Spotify Modifies Some Local Files Information When Syncing (Name, Artist, Cover Art)

When I sync/import my local files onto Spotify, some songs will have a different nam, artist or cover art. This is sometimes annoying because I would get confused since the information of the song listed are changed; and I want to know if there's an ...

user-removed
Visitor
When I sync/import my local files onto Spotify, some songs will have a different nam, artist or cover art. This is sometimes annoying because I would get confused since the information of the song li...
2017-07-29 8:55:22 PM
278 Views
0 replies
0 likes
Windows

278 Views
0 replies
0 likes

Songs are not getting played.

Hello! I am using Spotify now a long time, but something like that never happened.Before the restart, everything was O.K., but after it no song was playable, Offline-Mode is disabled, even the downloaded songs are not getting played.The error is: ""T...

InklingSplasher
Newbie
Hello! I am using Spotify now a long time, but something like that never happened. Before the restart, everything was O.K., but after it no song was playable, Offline-Mode is disabled, even the down...
2017-07-29 1:30:04 PM
235 Views
0 replies
0 likes
Windows

235 Views
0 replies
0 likes

Play the same playlist on different users?

Hi! Me and a buddy of mine just put together an awsome playlist on his user, i follow that playlist and we listen to it all the time. Here is the question! Can we play it simontaneously from 2 users? tought that the "Radio" function was for that purp...

E34Touring
Regular
Hi! Me and a buddy of mine just put together an awsome playlist on his user, i follow that playlist and we listen to it all the time. Here is the question! Can we play it si...
2017-07-29 4:45:17 AM
2017-07-29 11:21:09 AM
E34Touring
Regular
441 Views
3 replies
0 likes
Windows

441 Views
3 replies
0 likes

Considerable issues on all platforms (Windows 10 and Android)

I have to put my Android phone on airplane mode to get it to play. Spotify eats RAM like no other app. My desktop app crashes constantly for no reason. I don't know why I need to interact with Spotify at all - all these generated playlists they creat...

vag-o-matic
Casual Listener
I have to put my Android phone on airplane mode to get it to play. Spotify eats RAM like no other app. My desktop app crashes constantly for no reason. I don't know why I need to interact with Spotif...
2017-07-28 6:13:34 PM
295 Views
0 replies
0 likes

295 Views
0 replies
0 likes

Polish ads? Polnische Werbung?

Hello!Polish ad & German SpotifyAs you can see, there should be German ads instead of polish...Language is set to German, also setting it to English or somewhat don't do anything as well as reinstalling Spotify...any help?

user-removed
Visitor
Hello! Polish ad & German Spotify As you can see, there should be German ads instead of polish...Language is set to German, also setting it to English or somewhat don't do anything as...
2017-07-25 8:03:44 PM
2017-07-28 5:02:58 PM
Maxim
Spotify Star
1264 Views
7 replies
0 likes
Windows

1264 Views
7 replies
0 likes

Local file album names being changed automatically

Hey,The issue I am having is that in one of the albums I am importing locally some of the songs are also in another album that is on spotify, so some of the songs are having their album name changed and not being in the album anymore. Locally they ar...

user-removed
Visitor
Hey, The issue I am having is that in one of the albums I am importing locally some of the songs are also in another album that is on spotify, so some of the songs are having their album name change...
2017-07-28 3:40:10 PM
462 Views
0 replies
0 likes

462 Views
0 replies
0 likes

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