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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139168 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139168 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54914 Views
  • 0 replies
  • 33 likes
  • Windows
  • 54914 Views
  • 0 replies
  • 33 likes

new device

afternoon all, Im on the primium . Ive got my songs play list duplicated on an i pad and phone but want to duplicate on my lap top. New lap topn. so Ive down loaded the app used my passord by my list does not show uop , only a fresh page to start aga...

  • Newbie
  • afternoon all,  Im on the  primium .  Ive got my songs  play list duplicated on an i pad and phone but want to duplicate on my lap top.  New lap topn. so Ive down loaded the ...
  • itu_
  • Community Legend
  • 132 Views
  • 1 replies
  • 0 likes
  • Windows
  • 132 Views
  • 1 replies
  • 0 likes

Solved!! Unable to open the Spotify Windows 10 Desktop Application

I don't know if anybody else if anybody else is having the same problem as me, but when I click on the Application icon it loads up, but it actually doesn't open. Is Spotify going under some maintenance, or is it updating??? Any help please???

  • Casual Listener
  • I don't know if anybody else if anybody else is having the same problem as me, but when I click on the Application icon it loads up, but it actually doesn't open. Is Spotify going under some maintena...
  • xxhatsunemikuxx
  • Casual Listener
  • 2072 Views
  • 2 replies
  • 0 likes
  • Windows
  • 2072 Views
  • 2 replies
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unavoidable suggestion auto-play after playlist

Recently, suggested songs started playing on their own at the end of a playlist. I'm very picky with my music and I'm not interested in that, so I want to disable it but there doesn't seem to be a way to do that ?

  • Newbie
  • Recently, suggested songs started playing on their own at the end of a playlist. I'm very picky with my music and I'm not interested in that, so I want to disable it but there doesn't seem to be a wa...
  • ErikG
  • Roadie
  • 161 Views
  • 1 replies
  • 1 likes
  • Windows
  • 161 Views
  • 1 replies
  • 1 likes

Remove my username from the desktop client

I'm using the desktop client on a shared computer. I always disable/uncheck the "remember me" option whenever I log in, but even with the "remember me" option turned off, my username is still there whenever I open the desktop client. Is there any way...

  • Newbie
  • I'm using the desktop client on a shared computer. I always disable/uncheck the "remember me" option whenever I log in, but even with the "remember me" option turned off, my username is still there w...
  • 374 Views
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  • 0 likes
  • Windows
  • 374 Views
  • 0 replies
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Unintentionally highjacked my gf's Sonos system

Hi,earlier today while beeing locked in to my girlfiends wifi I played some music from my android phone to her sonos system.Now a few hours later I'm at the other side of town locked into my wifi. Sitting in front of my windows system at my place I s...

  • Casual Listener
  • Hi, earlier today while beeing locked in to my girlfiends wifi I played some music from my android phone to her sonos system. Now a few hours later I'm at the other side of town locked into my wifi...
  • 225 Views
  • 0 replies
  • 0 likes
  • Windows
  • 225 Views
  • 0 replies
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Spotify Update Loop. Updates to older version.

Hey everyone, I'm new here and I have never needed to post because I always find a solution; however, I can't find one now. This problem is for Spotify for Windows 8.1 Here's the issue: I start Spotify (Win 8.1), it closes and says it's updating, it ...

  • Casual Listener
  • Hey everyone,   I'm new here and I have never needed to post because I always find a solution; however, I can't find one now.  This problem is for Spotify for Windows 8.1   Here's ...
  • Kibblez
  • Casual Listener
  • 603 Views
  • 3 replies
  • 0 likes
  • Windows
  • 603 Views
  • 3 replies
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Undo dislike?

Is there a way to undo dislikes? The last post I see about it is a feature request from 2012 Sorry if it's a post seen often

  • Casual Listener
  • Is there a way to undo dislikes? The last post I see about it is a feature request from 2012   Sorry if it's a post seen often
  • spyroutgineer1
  • Casual Listener
  • 373 Views
  • 2 replies
  • 1 likes
  • 373 Views
  • 2 replies
  • 1 likes

can't get the home screen to look like it's supposed to om my desktop

I just signed up for premium. I am creating a playlist for the first time. I created the playlist, but when I search for a song, the name of the playlist disappears so I can't drag the song into the playlist. help!!!

  • Newbie
  • I just signed up for premium.  I am creating a playlist for the first time.  I created the playlist, but when I search for a song, the name of the playlist disappears so I can't drag the so...
  • 118 Views
  • 0 replies
  • 0 likes
  • Windows
  • 118 Views
  • 0 replies
  • 0 likes

Album by Burning Paper will not play

The album linked below will not play:https://open.spotify.com/album/2pVbII6Q1cDNvgVinyaDuhIt states "The song is unavailable."I have tried on several computers, any ideas?

  • Regular
  • The album linked below will not play: https://open.spotify.com/album/2pVbII6Q1cDNvgVinyaDuh It states "The song is unavailable." I have tried on several computers, any ideas?
  • 94 Views
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  • Windows
  • 94 Views
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I can not make public my playlist

i can not make public playlist

  • Casual Listener
  • i can not make public playlist
  • Hubo
  • Community Legend
  • 150 Views
  • 1 replies
  • 0 likes
  • Windows
  • 150 Views
  • 1 replies
  • 0 likes

Won't download - Windows

I use Spotify Player for a while now and some issue still is bothering me. The list My Music won't download from itself for offline circumstances, because whenever my Wi-Fi isn't there, some tracks are unavailable and become blacked out (title). Is t...

  • Casual Listener
  • I use Spotify Player for a while now and some issue still is bothering me. The list My Music won't download from itself for offline circumstances, because whenever my Wi-Fi isn't there, some tracks a...
  • 88 Views
  • 0 replies
  • 0 likes
  • Windows
  • 88 Views
  • 0 replies
  • 0 likes

Solved!! It doesn't start after updating

My lap recently restarted to update some apps, including Spotify. When I open it, it only appears a black window with the toolbar above and seconds after it automatically close. I already restarted my lap again but didn't help.

  • Visitor
  • My lap recently restarted to update some apps, including Spotify. When I open it, it only appears a black window with the toolbar above and seconds after it automatically close. I already restarted m...
  • user-removed
  • Not applicable
  • 294 Views
  • 4 replies
  • 0 likes
  • Windows
  • 294 Views
  • 4 replies
  • 0 likes

Disconnecting screen stops spotify audio

Hello everyone, I have a setup with two windows PCs sharing one screen+keyboard+mouse. There is a physical KVM (keyboard/video/mouse) switch to switch between PCs. I experience the issue when I listen to spotify on PC1 and switch to PC2 the music sto...

  • Casual Listener
  • Hello everyone,   I have a setup with two windows PCs sharing one screen+keyboard+mouse. There is a physical KVM (keyboard/video/mouse) switch to switch between PCs.   I experience the ...
  • 193 Views
  • 0 replies
  • 0 likes
  • Windows
  • 193 Views
  • 0 replies
  • 0 likes

won't play and scrolls songs

I just updated to version 1.0.42.151.g19de0aa6 and now spotify won't play anything. When I select play it just scrolls songs non-stop. I also receive a banner at the top saying "This song is not available. If you have the file on your computer you ca...

  • Casual Listener
  • I just updated to version 1.0.42.151.g19de0aa6 and now spotify won't play anything. When I select play it just scrolls songs non-stop.    I also receive a banner at the top saying "T...
  • eastbournedavid
  • Casual Listener
  • 204 Views
  • 3 replies
  • 1 likes
  • Windows
  • 204 Views
  • 3 replies
  • 1 likes

Errorcode 17

The new version wants to install an even newerversion. It tries to do so automatically (shutting down Spotify and thenrunning the install) but it still runs into Error 17. It would be greatif there was a way to tell it not to auto-update (or fix the ...

  • Casual Listener
  • The new version wants to install an even newer version. It tries to do so automatically (shutting down Spotify and then running the install) but it still runs into Error 17. It would be great if t...
  • 137 Views
  • 0 replies
  • 0 likes
  • Windows
  • 137 Views
  • 0 replies
  • 0 likes

Solved!! Update to 1.0.43

A window says that a new version of Spotify (1.0.43.123) is available when I click on "About Spotify" in the "Help" tab. If I click on the link to download the new version, the window says I can restart Spotify after having downloaded it. When I rest...

  • Casual Listener
  • A window says that a new version of Spotify (1.0.43.123) is available when I click on "About Spotify" in the "Help" tab. If I click on the link to download the new version, the window says I can rest...
  • pete-
  • Casual Listener
  • 705 Views
  • 3 replies
  • 2 likes
  • Windows
  • 705 Views
  • 3 replies
  • 2 likes

Solved!! New version of Spotify: bar with play button... much broader than in the old versions

I am referring to the bar at the bottom of the Sportify window, with the song now playing, the play, forward, rewind... buttons and all that.I need it to be with the same width as the older versions. With the new width, I am having neck troubles.Plea...

  • Regular
  • I am referring to the bar at the bottom of the Sportify window, with the song now playing, the play, forward, rewind... buttons and all that. I need it to be with the same width as the older version...
  • kermitsson
  • Regular
  • 497 Views
  • 5 replies
  • 1 likes
  • Windows
  • 497 Views
  • 5 replies
  • 1 likes

Song after couple seconds skip to few seconds of the end

I've got issues with songs of the old Billy Talent albums (Billy Talent I, II, III and Dead Silence). After couple seconds of playing song skip into last few seconds of it.

  • Casual Listener
  • I've got issues with songs of the old Billy Talent albums (Billy Talent I, II, III and Dead Silence). After couple seconds of playing song skip into last few seconds of it.   
  • 139 Views
  • 0 replies
  • 0 likes
  • Windows
  • 139 Views
  • 0 replies
  • 0 likes

Windows 10 Spotify issue with youtube

Hi,I have an issue with spotify with my play button on my keyboard. Usualy when i press play it pauses/plays the song. But when i watch a youtube video and press the play/pause button on my keyboard i'm unable to use the button untill i restart my pc...

  • Newbie
  • Hi, I have an issue with spotify with my play button on my keyboard. Usualy when i press play it pauses/plays the song. But when i watch a youtube video and press the play/pause button on my keyboar...
  • Quepa
  • Roadie
  • 189 Views
  • 1 replies
  • 0 likes
  • Windows
  • 189 Views
  • 1 replies
  • 0 likes

Spotify scrolls back

Hi guys, I am having a problem with scrolling on desktop Spotify.So let's say I am on my Albums library, I am scrolling the page up, but with every "scroll up" the page "scrolls back" slightly. If I am dragging the scroll bar it's fine, but whenever ...

  • Visitor
  • Hi guys, I am having a problem with scrolling on desktop Spotify. So let's say I am on my Albums library, I am scrolling the page up, but with every "scroll up" the page "scrolls back" slightly. I...
  • 140 Views
  • 0 replies
  • 0 likes
  • Windows
  • 140 Views
  • 0 replies
  • 0 likes