Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • songcat1
  • Casual Listener
  • 116939 Views
  • 82 replies
  • 27 likes
  • 116939 Views
  • 82 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • whatintheworldisthis
  • Visitor
  • 112732 Views
  • 291 replies
  • 22 likes
  • 112732 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 8824 Views
  • 1 replies
  • 6 likes
  • 8824 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 149813 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 149813 Views
  • 0 replies
  • 26 likes

Desktop app crashes when I download things in Chrome

Lately whenever I start a download in Chrome, the Spotify app crashes. I am using the desktop application, not the web player, so there shouldn't be any interaction between the two. The music doesn't just stop, the entire Spotify application just imm...

  • Music Fan
  • Lately whenever I start a download in Chrome, the Spotify app crashes. I am using the desktop application, not the web player, so there shouldn't be any interaction between the two. The music doesn't...
  • user-removed
  • Not applicable
  • 519 Views
  • 3 replies
  • 3 likes
  • Windows
  • 519 Views
  • 3 replies
  • 3 likes

snip

snip why can't you delete your own threads

  • Gig Goer
  • snip   why can't you delete your own threads
  • 328 Views
  • 0 replies
  • 0 likes
  • Windows
  • 328 Views
  • 0 replies
  • 0 likes

Wont Re-install

So Spotify kept saying it wouldn't respond so I uninstalled through the control panel. When i went to re-install it it says Error Code 18 (its running or something). I went to appdata and the app is still there. I tried to delete everything but it sa...

  • Newbie
  • So Spotify kept saying it wouldn't respond so I uninstalled through the control panel. When i went to re-install it it says Error Code 18 (its running or something). I went to appdata and the app is ...
  • 244 Views
  • 0 replies
  • 0 likes
  • Windows
  • 244 Views
  • 0 replies
  • 0 likes

Two Steps From Bugs

Hi!I'm using Spotify for all my music needs for over a year, and I'm sorry that I have to report an issue. When I try to play music from "Two Steps From..." (Thomas Bergersen's band), the playback often suddenly stops, and Spotify displays an alert t...

  • Regular
  • Hi! I'm using Spotify for all my music needs for over a year, and I'm sorry that I have to report an issue.   When I try to play music from "Two Steps From..." (Thomas Bergersen's band), th...
  • 283 Views
  • 0 replies
  • 0 likes
  • Windows
  • 283 Views
  • 0 replies
  • 0 likes

Play the last song

How can i setup Spotify to play the last song instantly and not just start the running song again?Background: Cortana voice control has a feature to go backwards, but it will just start over the current song again and not really skip one song backwar...

  • Newbie
  • How can i setup Spotify to play the last song instantly and not just start the running song again? Background: Cortana voice control has a feature to go backwards, but it will just start over the cu...
  • 401 Views
  • 0 replies
  • 0 likes
  • Windows
  • 401 Views
  • 0 replies
  • 0 likes

Unable to import one specific .mp3 file

Hi, I tried to import local files to Spotify while most worked, one just wont go. I see it in the local files folder and i can add it to playlists but it wont play. Spotify just says that it isnt available. It is downloaded from soundcloud like other...

  • Visitor
  • Hi,   I tried to import local files to Spotify while most worked, one just wont go. I see it in the local files folder and i can add it to playlists but it wont play. Spotify just says that it...
  • Sebasty
  • Community Legend
  • 2215 Views
  • 9 replies
  • 0 likes
  • Windows
  • 2215 Views
  • 9 replies
  • 0 likes

Is family plan restricted???

I've joined my family account and now if I try to keep skipping songs (maybe more than 6 or 7) spotify suggests me to be a premium. I've checked and it says family plan means to have seperate premiums. Boy it's so much effort for listening to bleep o...

  • Newbie
  • I've joined my family account and now if I try to keep skipping songs (maybe more than 6 or 7) spotify suggests me to be a premium. I've checked and it says family plan means to have seperate premium...
  • 391 Views
  • 0 replies
  • 0 likes
  • Windows
  • 391 Views
  • 0 replies
  • 0 likes

Windows app opens up in different place then it was last time

Hi, i have this issue for quite a while and now i'm done. i need this to be fixed or else im unsubbing. I have my spotify set up like this: but ALWAYS! ALWAYS for quite some time spotify opens up when i open up my pc like this: WHY DOES THIS HAPPEN?!...

Untitled-1.png 2.png
  • Newbie
  • Hi,   i have this issue for quite a while and now i'm done. i need this to be fixed or else im unsubbing. I have my spotify set up like this:    but ALWAYS! ALWAYS for quite some...
  • 536 Views
  • 0 replies
  • 0 likes
  • Windows
  • 536 Views
  • 0 replies
  • 0 likes

[Desktop] The Song doest correspond

Hi, i have a problem with a song, as u can see, in the newest album of Linkin Park, the song "One More Light" doest correspond, instead i have the song "And One" and i dont know why.I have Windows 10 Pro, my version on Spotify is 1.0.59.395.ge6ca9946...

  • Casual Listener
  • Hi, i have a problem with a song, as u can see, in the newest album of Linkin Park, the song  "One More Light" doest correspond, instead i have the song "And One" and i dont know why. I hav...
  • Venom1987
  • Casual Listener
  • 342 Views
  • 1 replies
  • 0 likes
  • Windows
  • 342 Views
  • 1 replies
  • 0 likes

Spotify can't read any music with or without internet.

Hi, I'm on windows, i'm using the last version of spotify, i reinstalled it twice, but when i want to play a song from one of my playlists, or spotify's ones, the app tells me then the song is unavailable, and if I wanna play it i can import it.It do...

  • Newbie
  • Hi, I'm on windows, i'm using the last version of spotify, i reinstalled it twice, but when i want to play a song from one of my playlists, or spotify's ones, the app tells me then the song is unavai...
  • 505 Views
  • 0 replies
  • 0 likes
  • Windows
  • 505 Views
  • 0 replies
  • 0 likes

Offline on PC while streaming on Echo Dot

Hello, I am trying to fix an issue where I am unable to use the offline function on my Desktop to listen to my downloaded playlist on spotify without it kicking a streaming Echo Dot. Example: I want to listen to my offline playlist on my Desktop, whi...

  • Newbie
  • Hello,   I am trying to fix an issue where I am unable to use the offline function on my Desktop to listen to my downloaded playlist on spotify without it kicking a streaming Echo Dot.  ...
  • 521 Views
  • 0 replies
  • 0 likes
  • Windows
  • 521 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify to play on two computers

How do I get spotify to play the same songs and station on two computers?

  • Casual Listener
  • How do I get spotify to play the same songs and station on two computers?
  • JulianA_Bogota
  • Roadie
  • 330 Views
  • 1 replies
  • 0 likes
  • Windows
  • 330 Views
  • 1 replies
  • 0 likes

Spotify changes information of imported songs

Good eveningI just configured the Local Files section so it only shows my Itunes musics, and I find out that Spotify changes completeley the name, artist and/or album of many songs. How can I fix this? Greetings

  • Casual Listener
  • Good evening I just configured the Local Files section so it only shows my Itunes musics, and I find out that Spotify changes completeley the name, artist and/or album of many songs. How can I fix t...
  • tlacuache99
  • Casual Listener
  • 321 Views
  • 1 replies
  • 0 likes
  • Windows
  • 321 Views
  • 1 replies
  • 0 likes

Solved!! Did you guys just remove listeners geography from "About" page?

My Spotify just got upgraded to the new build 1.0.58.573.g57c9cd87 (Windows Store version) and it stopped to show where from most of the listeners on an artist's about page. Why you have removed this information, is there any plan to add it back? Tha...

  • Casual Listener
  • My Spotify just got upgraded to the new build 1.0.58.573.g57c9cd87 (Windows Store version) and it stopped to show where from most of the listeners on an artist's about page. Why you ha...
  • RobertLoblaw
  • Music Fan
  • 1212 Views
  • 2 replies
  • 3 likes
  • Windows
  • 1212 Views
  • 2 replies
  • 3 likes

Spotify Modifies Some Local Files Information When Syncing (Name, Artist, Cover Art)

When I sync/import my local files onto Spotify, some songs will have a different nam, artist or cover art. This is sometimes annoying because I would get confused since the information of the song listed are changed; and I want to know if there's an ...

  • Visitor
  • When I sync/import my local files onto Spotify, some songs will have a different nam, artist or cover art. This is sometimes annoying because I would get confused since the information of the song li...
  • 278 Views
  • 0 replies
  • 0 likes
  • Windows
  • 278 Views
  • 0 replies
  • 0 likes

Songs are not getting played.

Hello! I am using Spotify now a long time, but something like that never happened.Before the restart, everything was O.K., but after it no song was playable, Offline-Mode is disabled, even the downloaded songs are not getting played.The error is: ""T...

  • Newbie
  • Hello! I am using Spotify now a long time, but something like that never happened. Before the restart, everything was O.K., but after it no song was playable, Offline-Mode is disabled, even the down...
  • 235 Views
  • 0 replies
  • 0 likes
  • Windows
  • 235 Views
  • 0 replies
  • 0 likes

Play the same playlist on different users?

Hi! Me and a buddy of mine just put together an awsome playlist on his user, i follow that playlist and we listen to it all the time. Here is the question! Can we play it simontaneously from 2 users? tought that the "Radio" function was for that purp...

  • Regular
  • Hi!     Me and a buddy of mine just put together an awsome playlist on his user, i follow that playlist and we listen to it all the time.   Here is the question! Can we play it si...
  • E34Touring
  • Regular
  • 441 Views
  • 3 replies
  • 0 likes
  • Windows
  • 441 Views
  • 3 replies
  • 0 likes

Considerable issues on all platforms (Windows 10 and Android)

I have to put my Android phone on airplane mode to get it to play. Spotify eats RAM like no other app. My desktop app crashes constantly for no reason. I don't know why I need to interact with Spotify at all - all these generated playlists they creat...

  • Casual Listener
  • I have to put my Android phone on airplane mode to get it to play. Spotify eats RAM like no other app. My desktop app crashes constantly for no reason. I don't know why I need to interact with Spotif...
  • 295 Views
  • 0 replies
  • 0 likes
  • 295 Views
  • 0 replies
  • 0 likes

Polish ads? Polnische Werbung?

Hello!Polish ad & German SpotifyAs you can see, there should be German ads instead of polish...Language is set to German, also setting it to English or somewhat don't do anything as well as reinstalling Spotify...any help?

polish.PNG
  • Visitor
  •   Hello! Polish ad & German Spotify As you can see, there should be German ads instead of polish...Language is set to German, also setting it to English or somewhat don't do anything as...
  • Maxim
  • Spotify Star
  • 1264 Views
  • 7 replies
  • 0 likes
  • Windows
  • 1264 Views
  • 7 replies
  • 0 likes

Local file album names being changed automatically

Hey,The issue I am having is that in one of the albums I am importing locally some of the songs are also in another album that is on spotify, so some of the songs are having their album name changed and not being in the album anymore. Locally they ar...

  • Visitor
  • Hey, The issue I am having is that in one of the albums I am importing locally some of the songs are also in another album that is on spotify, so some of the songs are having their album name change...
  • 462 Views
  • 0 replies
  • 0 likes
  • 462 Views
  • 0 replies
  • 0 likes