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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83722 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

793981 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23490 Views

25 replies

7 likes

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  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3048 Views

0 replies

4 likes

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Trying to get spotify music on my ipod

I have an ipod nano and I wanted to get the music from spotify ( I have a premium ) on my ipod so I can listen to it. My phones does not support spotify, it is garbage. When I dowloaded all the spotify music I went to file location but all it showed ...

Newbie

I have an ipod nano and I wanted to get the music from spotify ( I have a premium ) on my ipod so I can listen to it. My phones does not support spotify, it is garbage. When I dowloaded all the spoti...

Maxim

Spotify Star

379 Views

1 replies

0 likes

Windows
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Re: Inbox and messages

@tlh119 30 seconds of music? That's strange. I've had no problems at all. Troubleshoot?

Roadie

@tlh119 30 seconds of music? That's strange. I've had no problems at all. Troubleshoot?

125 Views

0 replies

0 likes

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How does radio feature work ?

Hey guys ! So, I kind of don't understand how does exactly the radio feature works when you create it from playlist or artist. Does it automatically update when you, or my favourite artist add new songs ? and are the first songs in the radio always t...

Music Fan

Hey guys ! So, I kind of don't understand how does exactly the radio feature works when you create it from playlist or artist.    Does it automatically update when you, or my favourite ar...

TheMiziko

Music Fan

1613 Views

2 replies

0 likes

Windows
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skipping all tracks when press play

when i log in on windows 8 and press play songs in library it just skips every song and never plays anything. app works fine on my phone.

Casual Listener

when i log in on windows 8 and press play songs in library it just skips every song and never plays anything. app works fine on my phone.

hargroveian1

Casual Listener

447 Views

2 replies

0 likes

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  • 2 replies
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Login error in Spotify

I have that problem:When i want to login i can't,my error message is: 'Your country does not match the one set in your profil...'Yesterdey already worked but today not.I tryed to play music from Web Player and its worked,but i can't login to my PC an...

Newbie

I have that problem: When i want to login i can't,my error message is: 'Your country does not match the one set in your profil...' Yesterdey already worked but today not. I tryed to play music fro...

456 Views

0 replies

0 likes

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Removing the program from computer

I have installed the Spotify program on a computer using Windows 7, and I want to remove it because it's a blind person using the computer. I have set it to not start up after login on trhe computer, but it still launches! I have tried to remove it v...

Newbie

I have installed the Spotify program on a computer using Windows 7, and I want to remove it because it's a blind person using the computer. I have set it to not start up after login on trhe computer,...

HetzeFetze

Roadie

457 Views

1 replies

0 likes

Windows
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Error code 12 Windows 10

When I opened Spotify today it tried to install an updated version automatically but I received error code 12: "the computer has not enough free memory and disk space." My current memory usage is 39% and I have over 60GB of free space on my hard driv...

Newbie

When I opened Spotify today it tried to install an updated version automatically but I received error code 12: "the computer has not enough free memory and disk space." My current memory usage is 39%...

HetzeFetze

Roadie

4548 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

[WIN10] Where is the local files cache located for the Windows 10 app?

I need to remove my local-files.bnk file to delete the cache due to some issues. However, all solutions point to %appdata%. With the Windows 10 app, there is no Spotify folder there. I've changed the permissions on my WindowsApps folder and looked at...

Casual Listener

I need to remove my local-files.bnk file to delete the cache due to some issues. However, all solutions point to %appdata%. With the Windows 10 app, there is no Spotify folder there. I've changed the...

HetzeFetze

Roadie

22931 Views

1 replies

1 likes

Windows
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  • 1 likes

Cannot repeat songs?

Hello, I am trying to repeat one song on my playlist and yes I have the repeat button turned on but it will not repeat it just goes to the next song. I tried using the web player but it doesn't work then I downloaded the Windows Desktop app and that ...

Casual Listener

Hello, I am trying to repeat one song on my playlist and yes I have the repeat button turned on but it will not repeat it just goes to the next song. I tried using the web player but it doesn't work ...

HetzeFetze

Roadie

566 Views

1 replies

0 likes

Windows
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"Find Friends" Button is not working.

So, i was able to add one friend when i first installed spotify (desktop), but after some time the list doesn't load anymore.I've already tried to reinstall spotify but it haven't worked.

Newbie

So, i was able to add one friend when i first installed spotify (desktop), but after some time the list doesn't load anymore. I've already tried to reinstall spotify but it haven't worked.

497 Views

0 replies

3 likes

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Unable to remove song from "songs"

I removed all of my songs from "songs" playlist. I am unable to remove two songs from playlist. Once of them is greyed out and pushing the little "check" button (which becomes "x" button when mouse is on it) does nothing.The other song is not greyed ...

Casual Listener

I removed all of my songs from "songs" playlist. I am unable to remove two songs from playlist. Once of them is greyed out and pushing the little "check" button (which becomes "x" button when mouse i...

346 Views

0 replies

0 likes

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Keeps going back to one artist

Seems like not matter what an Eeek A Mouse song comes on. (I have several of his albums, but many other albums too) Particulalry when I'm playing another's album. Should I expect this, or should I expect it to play all the songs on the album I'm play...

Newbie

Seems like not matter what an Eeek A Mouse song comes on. (I have several of his albums, but many other albums too) Particulalry when I'm playing another's album. Should I expect this, or should I ex...

419 Views

0 replies

0 likes

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Onkyo receiver not showing in connect device list

Hi, I have problems with the the windows desktop app. When I first start my pc and than my receiver, the receiver is not showed in the device list. I have to reboot pc. When I first start receiver first, it is in the device list, every think is worki...

Music Fan

Hi, I have problems with the the windows desktop app. When I first start my pc and than my receiver, the receiver is not showed in the device list. I have to reboot pc. When I first start receiver fi...

447 Views

0 replies

0 likes

Windows
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Re: Inbox and messages

I tried the Deezer website and it was even worse for me. It will only allow me to play 30 second clips even though it shows that I have a subscription. I am guessing that since my subscription is through Cricket I can only have Premium on my phone. I...

Music Fan

I tried the Deezer website and it was even worse for me.  It will only allow me to play 30 second clips even though it shows that I have a subscription.  I am guessing that since my subscri...

167 Views

0 replies

0 likes

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A few years ago, you could search ONLY in your albums, then ctrl+f stop working but still showed in Edit menu. Now is not even there. Btw, very clever to save money using a community instead a professional SAT...

Newbie

A few years ago, you could search ONLY in your albums, then ctrl+f stop working but still showed in Edit menu. Now is not even there.      Btw, very clever to save money using a com...

255 Views

0 replies

0 likes

Windows
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Re: Inbox and messages

Interesting to hear Deezer's got proper customer service - a definite selling point. I've been using the free version and think I'll upgrade. I'll have to build a new network of like-minded music lovers from scratch. I'm jazzyjez and into a wide rang...

Roadie

Interesting to hear Deezer's got proper customer service - a definite selling point. I've been using the free version and think I'll upgrade. I'll have to build a new network of like-minded music lov...

203 Views

0 replies

2 likes

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  • 2 likes

When song changes, I get a huge ping spike for about 5 seconds

I notice this most when playing games, the song changes and the ping spikes from about 40 to 180 and then back down after 5-10 seconds.

Newbie

I notice this most when playing games, the song changes and the ping spikes from about 40 to 180 and then back down after 5-10 seconds.

711 Views

0 replies

0 likes

Windows
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Re: Inbox and messages

Update - Spotify can keep its social media lovers. They're not changing for anybody because they're gaining millions of users per quarter. Fine. Works for them then please go right ahead. Deezer on the other hand... Has almost 50% more music than Spo...

Newbie

Update - Spotify can keep its social media lovers. They're not changing for anybody because they're gaining millions of users per quarter. Fine. Works for them then please go right ahead.   De...

212 Views

0 replies

1 likes

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Songs won't play -nothing is "available"

I Have Spotify Premium and on my Mobile everything works perfectly. But on my Desktop any Song (even those which I have downloaded in offline Playlists) just wont play. Tose songs i didn't download are just "not available (theres appears a blue notif...

Newbie

I Have Spotify Premium and on my Mobile everything works perfectly. But on my Desktop any Song (even those which I have downloaded in offline Playlists) just wont play. Tose songs i didn't download a...

doingstuff

Casual Listener

693 Views

4 replies

0 likes

Windows
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Discover tab not showing Artist based recommendations

The Discover tab is only showing the "New Releases for You" row, and a "Good Morning!" row from the Overview tab which doesn't include anything related to music I like. Where are all of my "Because you liked ..." recommendations?

Newbie

The Discover tab is only showing the "New Releases for You" row, and a "Good Morning!" row from the Overview tab which doesn't include anything related to music I like.   Where are all of my "...

433 Views

0 replies

0 likes

Windows
  • 433 Views
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