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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150260 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138221 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11272 Views

1 replies

6 likes

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[Connect] Sonos devices disappear and don't get rediscovered on PC

On the PC, when I open spotify premium I always see my Amazon Echo devices listed under the "Devices" menu...but most of the time my Sonos devices don't show up. Nothing I do on the desktop fixes this (even opening the Sonos app and playing Spotify s...

Casual Listener

On the PC, when I open spotify premium I always see my Amazon Echo devices listed under the "Devices" menu...but most of the time my Sonos devices don't show up. Nothing I do on the desktop fixes thi...

Rosey001

Casual Listener

2978 Views

9 replies

2 likes

Windows
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why does spotify clear my cue when i accidentally double click a song

Why does spotify clear my cue when i accidentally double click a song? It's in the title of this subject, I didn't know how to send this to them directly, so I guess I'll leave it here. And if anyone can answer, thanks in advance. also labels are **b...

Newbie

Why does spotify clear my cue when i accidentally double click a song? It's in the title of this subject, I didn't know how to send this to them directly, so I guess I'll leave it here. And if anyone...

271 Views

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Windows
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[Bug] Media keys and playback info do not work after sleep

Current behaviour: When Spotify is started after the computer is freshly booted media keys (Play/Pause, Next Track, Previous Track) work regardless of Spotify having focus or not. The currently playing track info shows up next to the volume bar. Play...

Newbie

Current behaviour: When Spotify is started after the computer is freshly booted media keys (Play/Pause, Next Track, Previous Track) work regardless of Spotify having focus or not. The currently ...

elliot_benjamin

Newbie

655 Views

1 replies

1 likes

Windows
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Solved!! Get rid of Spotify Web Helper

Many, many times I unchecked "Allow Spotify to be opened from the web" in the “Advanced settings”. Just as often I checked “No proxy”. But, these settings are not saved. Every time again this annoying “WebHelper” is running and it also appears in aut...

Visitor

Many, many times I unchecked "Allow Spotify to be opened from the web" in the “Advanced settings”. Just as often I checked “No proxy”. But, these settings are not saved.   Every time again thi...

user-removed

Not applicable

25212 Views

4 replies

1 likes

Windows
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i can't uninstall spotify

i tried everything to uninstall spotify but i can't uninstall spotify i like spotify but i can't play any game while its installed like ( Overwatch, Subnautica, Star wars battlefront, )they dont even work or i just lag the **bleep** please help me ho...

Newbie

i tried everything to uninstall spotify but i can't uninstall spotify i like spotify but i can't play any game while its installed like ( Overwatch, Subnautica, Star wars battlefront, ) they dont ev...

Sebasty

Community Legend

3120 Views

1 replies

0 likes

Windows
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PAUSES ON CHROME

Hi All Anyone help me with this annoying pausing on webplayer through chrome i have read the community where someone says log out everywhere which i have done and made no diff?The only way to fix is close chrome and start again. I do not expect to do...

Newbie

Hi All   Anyone help me with this annoying pausing on webplayer through chrome   i have read the community where someone says log out everywhere which i have done and made no diff? The...

BoydCrowder

Newbie

1034 Views

2 replies

0 likes

Windows
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spotify this song is not available if you have the file on your computer import it

This annoying message keeps popping up that says "spotify this song is not available if you have the file on your computer import it", for every song on my playlist. When this happens, it makes my computers sound not work either. So i have to restart...

Newbie

This annoying message keeps popping up that says "spotify this song is not available if you have the file on your computer import it", for every song on my playlist. When this happens, it makes my co...

joethebeast

Newbie

581 Views

3 replies

2 likes

Windows
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Set some songs to only ever play together in sequence

Feature request: There are two songs, called "Blah part 1" and "Blah part 2". I woud like to set it that these two only ever play as a pair, in sequence. That would be great! Thanks

Newbie

Feature request:   There are two songs, called "Blah part 1" and "Blah part 2". I woud like to set it that these two only ever play as a pair, in sequence.    That would be great! ...

jnorris170

Community Legend

309 Views

1 replies

0 likes

Windows
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Use local album art instead of the one on Spotify

Ok, I've got locals file which I want to put on spotify and use the album art I put on them instead of grabbing the one on spotify. It works with some tracks but the rest don't seem to work.I think the problem is that spotify changes the album I've g...

Regular

Ok, I've got locals file which I want to put on spotify and use the album art I put on them instead of grabbing the one on spotify. It works with some tracks but the rest don't seem to work. I think...

340 Views

0 replies

0 likes

Windows
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nvrmnd

   

Newbie

   

251 Views

0 replies

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Windows
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Solved!!Superuser Contribution Windows 10: Media Controls not showing up

Hello, I've searched the whole internet without any solution...The windows 10 media controls are not showing for me for Spotify if I turn up or lower the volume via the control keys of my keyboard. It's working on my laptop and my Windows 10 surface,...

Casual Listener

Hello,   I've searched the whole internet without any solution... The windows 10 media controls are not showing for me for Spotify if I turn up or lower the volume via the control keys of my ...

Vasil

Moderator

8081 Views

4 replies

0 likes

Windows
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Music started automatically playing when I paused my music on my android phone

Hi, I listen to a lot of death metal. I was listening to some on my way to work on my phone, and then once I got to my office, I paused the music and it started playing on my desktop computer............................... out loud in my office... Is...

Newbie

Hi,   I listen to a lot of death metal. I was listening to some on my way to work on my phone, and then once I got to my office, I paused the music and it started playing on my desktop compute...

249 Views

0 replies

0 likes

Windows
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local files

where do i get to this post message im so confused on how i can post a question or comment. i have a question about local files. How do I get MY music on local files and I figured out thanks to a fellow listener that I can get my playlists on the loc...

Music Fan

where do i get to this post message im so confused on how i can post a question or comment. i have a question about local files. How do I get MY music on local files and I figured out thanks to a fel...

291 Views

0 replies

0 likes

Windows
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Playlist folder

I'm not sure if that's been removed but when I click playlist folder I expect to see all the songs rather than playlists or more playlists folders. Hierarchy is easily accessible from the left pane; what is the point duplicating it in forms of square...

Roadie

I'm not sure if that's been removed but when I click playlist folder I expect to see all the songs rather than playlists or more playlists folders. Hierarchy is easily accessible from the left pane; ...

248 Views

0 replies

0 likes

Windows
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Image of Controlling Sonos from Spotify in Sonos desktop app?

Hi,I use Spotify from the Sonos app in Windows 10.Do you have an image of what it looks like, when the point (something about) security/enabling controlling Sonos from Spotify is not enabled?I just think that it could be useful for my own documentati...

Visitor

Hi, I use Spotify from the Sonos app in Windows 10. Do you have an image of what it looks like, when the point (something about) security/enabling controlling Sonos from Spotify is not enabled? I ...

user-removed

Not applicable

618 Views

1 replies

0 likes

Windows
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Artist Radio

I've been trying to play multiple different Artist Radios and after the first song ends it reverts back to a playlist I listened to one time last week. I've ended the Spotify program, logged out and logged back in, restarted my computer, deleted Spot...

Newbie

I've been trying to play multiple different Artist Radios and after the first song ends it reverts back to a playlist I listened to one time last week. I've ended the Spotify program, logged out and ...

306 Views

0 replies

0 likes

Windows
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Spotify makes windows to freeze. But I can't delete it.

Hey! I've updated to the newest version of Windows. But: I discovered after a few times that my Windows freezes completely when Spotify is opened for about 5 mins. So I tried the first step: reinstall. But I failed. I don't know how, but as Windows d...

Newbie

Hey!   I've updated to the newest version of Windows. But: I discovered after a few times that my Windows freezes completely when Spotify is opened for about 5 mins. So I tried the first step:...

Sebasty

Community Legend

352 Views

1 replies

0 likes

Windows
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Sound glitch between two songs in a playlist

Hey,I encounter a strange sound glitch between the two following songs in the peaceful piano playlist.The Last Hour of Loneliness - https://open.spotify.com/track/69rVbu87RMuD3xiDAtTEfMNocturne, Op. posth. in C-Sharp Minor: Lento - https://open.spoti...

Newbie

Hey, I encounter a strange sound glitch between the two following songs in the peaceful piano playlist. The Last Hour of Loneliness - https://open.spotify.com/track/69rVbu87RMuD3xiDAtTEfM Noct...

317 Views

0 replies

0 likes

Windows
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Casual Listener

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211 Views

0 replies

0 likes

Windows
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Solved!! Windows 10 Spotify keeps crashing immediately after playing a song.

I never had any issues running spotify before, but i recently upgraded with the new creators update and am unable to use spotify at all. It opens fine but as soon as i select a song and hit play the app instantly closes. Ive gone through task manager...

Newbie

I never had any issues running spotify before, but i recently upgraded with the new creators update and am unable to use spotify at all. It opens fine but as soon as i select a song and hit play the ...

RohitKmrSaxena

Visitor

26440 Views

3 replies

2 likes

Windows
  • 26440 Views
  • 3 replies
  • 2 likes