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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84062 Views

40 replies

68 likes

  • 84062 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

797298 Views

505 replies

64 likes

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  • 505 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24320 Views

25 replies

7 likes

  • 24320 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3087 Views

0 replies

4 likes

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  • 0 replies
  • 4 likes

Solved!! filter in playlist desktop and web player

how can i search an artist in myu own playlist if i have more than 150 songs, in andriod and ios it has an filter so why its not in desktop and web player? thanks!

Visitor

how can i search an artist in myu own playlist if i have more than 150 songs, in andriod and ios it has an filter so why its not in desktop and web player?     thanks!

1withthefreaks

Regular

7444 Views

3 replies

1 likes

Windows
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  • 3 replies
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Bad performance of UWP app on Surface Book

The UWP app is performing much worse than the Windows desktop Win32 app. The lag is especially apparent when moving/resizing/maximizing the application window. Also, the UI seems slow and not enjoyable to use. I would like to see either substantial i...

Casual Listener

The UWP app is performing much worse than the Windows desktop Win32 app. The lag is especially apparent when moving/resizing/maximizing the application window. Also, the UI seems slow and not enjoyab...

drhannibal

Casual Listener

1027 Views

2 replies

0 likes

Windows
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  • 2 replies
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How does the numbers work on Popular songs by an artist?

Hello This one has bothered me a bit and I can't figure it out. Dumb question maybe, but how does the Top 10 list by an artist work? I mean how does the numbers work that are shown below the title of a song? One song with 323,699 clicks or whatever, ...

Visitor

Hello   This one has bothered me a bit and I can't figure it out. Dumb question maybe, but how does the Top 10 list by an artist work? I mean how does the numbers work that are shown below t...

sad_machine

Casual Listener

36655 Views

10 replies

5 likes

Windows
  • 36655 Views
  • 10 replies
  • 5 likes

Local Files Get Deleted

For some odd reason, Spotify keeps deleting my Local Files. Why. If you want people to come to Spotify, why delete their local files, over and over again? Spotify promised the ability to listen to music not on it, and yet it failed to deliver in my l...

Regular

For some odd reason, Spotify keeps deleting my Local Files. Why. If you want people to come to Spotify, why delete their local files, over and over again? Spotify promised the ability to listen to mu...

HikaruNevermore

Regular

2714 Views

4 replies

0 likes

Windows
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Email Notifications

I stopped recieving email notificaitons of all types near the end of 2016. My account still has email notificaitons turned on and the correct email address on file. Did these get discontinued along with the notificaitons in the desktop app?

Casual Listener

I stopped recieving email notificaitons of all types near the end of 2016.  My account still has email notificaitons turned on and the correct email address on file. Did these get discontinued a...

RyMarie

Newbie

1035 Views

2 replies

1 likes

Windows
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  • 2 replies
  • 1 likes

my local files

I recently knocked down my external harddrive so i cant access my local files now cause of it. But the files shows though in spotify where it says local files but i cant play them. I also took away the source temporarily but the local files shows any...

Regular

I recently knocked down my external harddrive so i cant access my local files now cause of it. But the files shows though in spotify where it says local files but i cant play them. I also took away t...

user-removed

Not applicable

437 Views

1 replies

0 likes

Windows
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  • 1 replies
  • 0 likes

Songs won't show in "Songs"

When I click in "Songs" it doesnt show my songs, I have like 300+ songs.Instead it shows"Your favorite songs will appear here. Go to your Browse page to find amazing playlists for every mood and moment"I already tried cleaning cache (with CCleaner) a...

Newbie

When I click in "Songs" it doesnt show my songs, I have like 300+ songs. Instead it shows "Your favorite songs will appear here. Go to your Browse page to find amazing playlists for every...

723 Views

0 replies

3 likes

Windows
  • 723 Views
  • 0 replies
  • 3 likes

My Downloaded Playlists and Songs Got Undownloaded!

I was about to listen to my playlists when I opened my Spotify (Windows) App and noticed that the little green circle, which indicated that they are already downloaded, wasn't showing. Then I went to each and every single playlists to check, and to m...

Casual Listener

I was about to listen to my playlists when I opened my Spotify (Windows) App and noticed that the little green circle, which indicated that they are already downloaded, wasn't showing. Then I went to...

491 Views

0 replies

0 likes

Windows
  • 491 Views
  • 0 replies
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Easy randomization to prevent [ . . . ]

@tjh5wp made the complaint >> [ . . . . . ] << @brandynhazelton showed the way to remedy--Simply put your combined playlists, up to 150,000 tracks if you want, into a simple Excel workbook that looks like this. You click that one [Sort A to Z] button...

Roadie

  @tjh5wp made the complaint             >> [ . . . . . ] <<     @brandynhazelton showed the way to remedy-- Simply put your comb...

408 Views

0 replies

0 likes

Windows
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Re: Inbox and messages

I do all my listening on desktop. Maybe it's different for the UK.

Roadie

I do all my listening on desktop. Maybe it's different for the UK.

286 Views

0 replies

1 likes

  • 286 Views
  • 0 replies
  • 1 likes

Re: Inbox and messages

I just wanted to say that the messages feature was one of the best parts of Spotify and something that really set this application apart. I think one of Spotify's goals is to make it easier to find new music hence the ability to constantly change to ...

Newbie

I just wanted to say that the messages feature was one of the best parts of Spotify and something that really set this application apart. I think one of Spotify's goals is to make it easier to find n...

60 Views

6 replies

1 likes

  • 60 Views
  • 6 replies
  • 1 likes

Help on Spotify

The help button (Help-Spotify Help) doesn't work on the latest Desktop version.

Visitor

The help button (Help-Spotify Help) doesn't work on the latest Desktop version.

467 Views

0 replies

0 likes

Windows
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Spotify is crashing, changing my laptop resolution and colors on download?

Hello all, My laptop running on Windows 7 through work. Everytime I download Spotify, it crashes, zooms in on my screen, flashes a black screen, and changes the color resolution and picture overrall. It makes my computer unusable almost. I had Spotif...

Newbie

Hello all,   My laptop running on Windows 7 through work. Everytime I download Spotify, it crashes, zooms in on my screen, flashes a black screen, and changes the color resolution and pic...

529 Views

0 replies

0 likes

Windows
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Re: Inbox and messages

@jazzyjez wrote:@tlh119 30 seconds of music? That's strange. I've had no problems at all. Troubleshoot?@jazzyjez I have verified with Deezer customer support that Cricket Wireless subscriptions only have Premium featues on the phone. That will not wo...

Music Fan

@jazzyjez wrote: @tlh119 30 seconds of music? That's strange. I've had no problems at all. Troubleshoot? @jazzyjez I have verified with Deezer customer support that Cricket Wireless subscriptio...

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
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cannot install Spotify Desktop for windows 10

The install says just Unknown Error. Error code 53.Could you help me please?

Casual Listener

The install says just Unknown Error. Error code 53. Could you help me please?

388 Views

0 replies

0 likes

Windows
  • 388 Views
  • 0 replies
  • 0 likes

my iphone will not sync

This has started happening since a recent ios app update.The desktop app shows the iphone in devices but it will not sync. When I click on it it says sync with this device (despite having found the device)what is wrong?My desktop app is ver 0.9.15.7 ...

Gig Goer

This has started happening since a recent ios app update. The desktop app shows the iphone in devices but it will not sync. When I click on it it says sync with this device (despite having found the...

356 Views

0 replies

0 likes

Windows
  • 356 Views
  • 0 replies
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Incorrect Song Listings

Hello, I'm reporting incorrect songs being listed for the album 'The Redesigned Originals, Recorded by The Free Design (1967-70)', 2006.This should be a collection of remixed versions of the original tracks by The Free Design, but instead the origina...

Newbie

Hello, I'm reporting incorrect songs being listed for the album 'The Redesigned Originals, Recorded by The Free Design (1967-70)', 2006. This should be a collection of remixed versions of the origin...

toman95

Roadie

522 Views

1 replies

0 likes

Windows
  • 522 Views
  • 1 replies
  • 0 likes

Discover recommendations gone on desktop version

Hi allI don't have any recommendations under the discover tab on my desktop version, it is there on my android phone. I use this daily and am quite fustrated, I having to do a workaround by using my phone to controll the PC version.PC version: 1.0.60...

Casual Listener

Hi all I don't have any recommendations under the discover tab on my desktop version, it is there on my android phone. I use this daily and am quite fustrated, I having to do a workaround by us...

jimelevens

Casual Listener

445 Views

1 replies

0 likes

Windows
  • 445 Views
  • 1 replies
  • 0 likes

Windows 10 App update resets spotify related Windows Settings

The last three updates for spotify have reset my windows settings for the spotify app. The stay on all desktops option and bandwidth limit. The file name keeps changing so windows and my bandwidth shaper think it is a different app. The Win32 version...

Gig Goer

The last three updates for spotify have reset my windows settings for the spotify app. The stay on all desktops option and bandwidth limit. The file name keeps changing so windows and my bandwidth sh...

351 Views

0 replies

0 likes

Windows
  • 351 Views
  • 0 replies
  • 0 likes

[Desktop] Friends feed only displaying certain friends

So this has been going on for nearly a month now, currently I'm using the Windows Store version of the app but I also have the same problem on the regular PC Desktop version as well. I have 345 Facebook friends on Spotify, and I "Follow All" of them,...

Casual Listener

So this has been going on for nearly a month now, currently I'm using the Windows Store version of the app but I also have the same problem on the regular PC Desktop version as well. I have 345 Faceb...

358 Views

0 replies

0 likes

Windows
  • 358 Views
  • 0 replies
  • 0 likes