Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84284 Views

40 replies

68 likes

  • 84284 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

799074 Views

505 replies

64 likes

  • 799074 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24727 Views

26 replies

7 likes

  • 24727 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3112 Views

0 replies

4 likes

  • 3112 Views
  • 0 replies
  • 4 likes

How to dislike a song in Discover Weekly?

What's the best way to indicate to Spotify that I don't like a song they've suggested in playlists such as Discover Weekly, so that it hopefully doesn't suggest as many songs like that in future? There's no simple like / dislike system, so the only w...

Newbie

What's the best way to indicate to Spotify that I don't like a song they've suggested in playlists such as Discover Weekly, so that it hopefully doesn't suggest as many songs like that in future? The...

5193 Views

0 replies

60 likes

Windows
  • 5193 Views
  • 0 replies
  • 60 likes

Trouble adding a Playlist to a Playlist Folder

Under Playlists, I am not able to add a playlist to a playlist folder I created. When I drag a playlist onto the playlist folder a + sign appears but the playlist does not become part of the playlist folder. Please let me know what I can do different...

Newbie

Under Playlists, I am not able to add a playlist to a playlist folder I created.  When I drag a playlist onto the playlist folder a + sign appears but the playlist does not become part of the pl...

345 Views

0 replies

0 likes

Windows
  • 345 Views
  • 0 replies
  • 0 likes

Solved!! filter in playlist desktop and web player

how can i search an artist in myu own playlist if i have more than 150 songs, in andriod and ios it has an filter so why its not in desktop and web player? thanks!

Visitor

how can i search an artist in myu own playlist if i have more than 150 songs, in andriod and ios it has an filter so why its not in desktop and web player?     thanks!

1withthefreaks

Regular

7445 Views

3 replies

1 likes

Windows
  • 7445 Views
  • 3 replies
  • 1 likes

Bad performance of UWP app on Surface Book

The UWP app is performing much worse than the Windows desktop Win32 app. The lag is especially apparent when moving/resizing/maximizing the application window. Also, the UI seems slow and not enjoyable to use. I would like to see either substantial i...

Casual Listener

The UWP app is performing much worse than the Windows desktop Win32 app. The lag is especially apparent when moving/resizing/maximizing the application window. Also, the UI seems slow and not enjoyab...

drhannibal

Casual Listener

1027 Views

2 replies

0 likes

Windows
  • 1027 Views
  • 2 replies
  • 0 likes

How does the numbers work on Popular songs by an artist?

Hello This one has bothered me a bit and I can't figure it out. Dumb question maybe, but how does the Top 10 list by an artist work? I mean how does the numbers work that are shown below the title of a song? One song with 323,699 clicks or whatever, ...

Visitor

Hello   This one has bothered me a bit and I can't figure it out. Dumb question maybe, but how does the Top 10 list by an artist work? I mean how does the numbers work that are shown below t...

sad_machine

Casual Listener

36661 Views

10 replies

5 likes

Windows
  • 36661 Views
  • 10 replies
  • 5 likes

Local Files Get Deleted

For some odd reason, Spotify keeps deleting my Local Files. Why. If you want people to come to Spotify, why delete their local files, over and over again? Spotify promised the ability to listen to music not on it, and yet it failed to deliver in my l...

Regular

For some odd reason, Spotify keeps deleting my Local Files. Why. If you want people to come to Spotify, why delete their local files, over and over again? Spotify promised the ability to listen to mu...

HikaruNevermore

Regular

2715 Views

4 replies

0 likes

Windows
  • 2715 Views
  • 4 replies
  • 0 likes

Email Notifications

I stopped recieving email notificaitons of all types near the end of 2016. My account still has email notificaitons turned on and the correct email address on file. Did these get discontinued along with the notificaitons in the desktop app?

Casual Listener

I stopped recieving email notificaitons of all types near the end of 2016.  My account still has email notificaitons turned on and the correct email address on file. Did these get discontinued a...

RyMarie

Newbie

1035 Views

2 replies

1 likes

Windows
  • 1035 Views
  • 2 replies
  • 1 likes

my local files

I recently knocked down my external harddrive so i cant access my local files now cause of it. But the files shows though in spotify where it says local files but i cant play them. I also took away the source temporarily but the local files shows any...

Regular

I recently knocked down my external harddrive so i cant access my local files now cause of it. But the files shows though in spotify where it says local files but i cant play them. I also took away t...

user-removed

Not applicable

437 Views

1 replies

0 likes

Windows
  • 437 Views
  • 1 replies
  • 0 likes

Songs won't show in "Songs"

When I click in "Songs" it doesnt show my songs, I have like 300+ songs.Instead it shows"Your favorite songs will appear here. Go to your Browse page to find amazing playlists for every mood and moment"I already tried cleaning cache (with CCleaner) a...

Newbie

When I click in "Songs" it doesnt show my songs, I have like 300+ songs. Instead it shows "Your favorite songs will appear here. Go to your Browse page to find amazing playlists for every...

723 Views

0 replies

3 likes

Windows
  • 723 Views
  • 0 replies
  • 3 likes

My Downloaded Playlists and Songs Got Undownloaded!

I was about to listen to my playlists when I opened my Spotify (Windows) App and noticed that the little green circle, which indicated that they are already downloaded, wasn't showing. Then I went to each and every single playlists to check, and to m...

Casual Listener

I was about to listen to my playlists when I opened my Spotify (Windows) App and noticed that the little green circle, which indicated that they are already downloaded, wasn't showing. Then I went to...

491 Views

0 replies

0 likes

Windows
  • 491 Views
  • 0 replies
  • 0 likes

Easy randomization to prevent [ . . . ]

@tjh5wp made the complaint >> [ . . . . . ] << @brandynhazelton showed the way to remedy--Simply put your combined playlists, up to 150,000 tracks if you want, into a simple Excel workbook that looks like this. You click that one [Sort A to Z] button...

Roadie

  @tjh5wp made the complaint             >> [ . . . . . ] <<     @brandynhazelton showed the way to remedy-- Simply put your comb...

411 Views

0 replies

0 likes

Windows
  • 411 Views
  • 0 replies
  • 0 likes

Re: Inbox and messages

I do all my listening on desktop. Maybe it's different for the UK.

Roadie

I do all my listening on desktop. Maybe it's different for the UK.

286 Views

0 replies

1 likes

  • 286 Views
  • 0 replies
  • 1 likes

Re: Inbox and messages

I just wanted to say that the messages feature was one of the best parts of Spotify and something that really set this application apart. I think one of Spotify's goals is to make it easier to find new music hence the ability to constantly change to ...

Newbie

I just wanted to say that the messages feature was one of the best parts of Spotify and something that really set this application apart. I think one of Spotify's goals is to make it easier to find n...

60 Views

6 replies

1 likes

  • 60 Views
  • 6 replies
  • 1 likes

Help on Spotify

The help button (Help-Spotify Help) doesn't work on the latest Desktop version.

Visitor

The help button (Help-Spotify Help) doesn't work on the latest Desktop version.

467 Views

0 replies

0 likes

Windows
  • 467 Views
  • 0 replies
  • 0 likes

Spotify is crashing, changing my laptop resolution and colors on download?

Hello all, My laptop running on Windows 7 through work. Everytime I download Spotify, it crashes, zooms in on my screen, flashes a black screen, and changes the color resolution and picture overrall. It makes my computer unusable almost. I had Spotif...

Newbie

Hello all,   My laptop running on Windows 7 through work. Everytime I download Spotify, it crashes, zooms in on my screen, flashes a black screen, and changes the color resolution and pic...

529 Views

0 replies

0 likes

Windows
  • 529 Views
  • 0 replies
  • 0 likes

Re: Inbox and messages

@jazzyjez wrote:@tlh119 30 seconds of music? That's strange. I've had no problems at all. Troubleshoot?@jazzyjez I have verified with Deezer customer support that Cricket Wireless subscriptions only have Premium featues on the phone. That will not wo...

Music Fan

@jazzyjez wrote: @tlh119 30 seconds of music? That's strange. I've had no problems at all. Troubleshoot? @jazzyjez I have verified with Deezer customer support that Cricket Wireless subscriptio...

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
  • 0 likes

cannot install Spotify Desktop for windows 10

The install says just Unknown Error. Error code 53.Could you help me please?

Casual Listener

The install says just Unknown Error. Error code 53. Could you help me please?

388 Views

0 replies

0 likes

Windows
  • 388 Views
  • 0 replies
  • 0 likes

my iphone will not sync

This has started happening since a recent ios app update.The desktop app shows the iphone in devices but it will not sync. When I click on it it says sync with this device (despite having found the device)what is wrong?My desktop app is ver 0.9.15.7 ...

Gig Goer

This has started happening since a recent ios app update. The desktop app shows the iphone in devices but it will not sync. When I click on it it says sync with this device (despite having found the...

356 Views

0 replies

0 likes

Windows
  • 356 Views
  • 0 replies
  • 0 likes

Incorrect Song Listings

Hello, I'm reporting incorrect songs being listed for the album 'The Redesigned Originals, Recorded by The Free Design (1967-70)', 2006.This should be a collection of remixed versions of the original tracks by The Free Design, but instead the origina...

Newbie

Hello, I'm reporting incorrect songs being listed for the album 'The Redesigned Originals, Recorded by The Free Design (1967-70)', 2006. This should be a collection of remixed versions of the origin...

toman95

Roadie

522 Views

1 replies

0 likes

Windows
  • 522 Views
  • 1 replies
  • 0 likes

Discover recommendations gone on desktop version

Hi allI don't have any recommendations under the discover tab on my desktop version, it is there on my android phone. I use this daily and am quite fustrated, I having to do a workaround by using my phone to controll the PC version.PC version: 1.0.60...

Casual Listener

Hi all I don't have any recommendations under the discover tab on my desktop version, it is there on my android phone. I use this daily and am quite fustrated, I having to do a workaround by us...

jimelevens

Casual Listener

446 Views

1 replies

0 likes

Windows
  • 446 Views
  • 1 replies
  • 0 likes