Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
81674 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
779541 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
18961 Views
19 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
I am able to download Spotify at work but my account is connected through Facebook which is blocked (funny enough). Anyone have an idea how I can log into my Spotify account? (Windows 7)
I am able to download Spotify at work but my account is connected through Facebook which is blocked (funny enough). Anyone have an idea how I can log into my Spotify account? (Windows 7)
Not applicable
352 Views
1 replies
0 likes
can i please have an inbox playlist? i was sent a collaborative playlist and another for me and would like them back please.
can i please have an inbox playlist? i was sent a collaborative playlist and another for me and would like them back please.
277 Views
0 replies
0 likes
I'm currently unable to open Spotify. I keep on getting an error message saying ''Spotify isn't responding.''OS: Microsoft Windows 10 HomeVersion: 10.0.15063Build: 15063 And I wonder the reason is that I haven't used it in MONTHS (which I haven't)
I'm currently unable to open Spotify. I keep on getting an error message saying ''Spotify isn't responding.'' OS: Microsoft Windows 10 Home Version: 10.0.15063 Build: 15063 And I wonder t...
340 Views
0 replies
0 likes
I just refound a song, At Night Flo Rida feat. Liz Elias and Akon. There's another version by Liz Elias feat. Akon and Flo Rida but for some reason the original version is unavailable. I know it's not a country issue because I live in the US and it w...
I just refound a song, At Night Flo Rida feat. Liz Elias and Akon. There's another version by Liz Elias feat. Akon and Flo Rida but for some reason the original version is unavailable. I know it's no...
455 Views
0 replies
0 likes
Hello, I'm from BelgimI really want to watch the New Avicii music Video "Without You", but for a stupid reason I can't find the clip in the playlist "dancePOP", where it needs to be according to a Dutch newssite. Even the url says on spotify that the...
Hello, I'm from Belgim I really want to watch the New Avicii music Video "Without You", but for a stupid reason I can't find the clip in the playlist "dancePOP", where it needs to be according to ...
382 Views
0 replies
0 likes
got problem with added date for songs. after i installed spotify on new pc huge part of list is added seconds ago, some of songs back in 2010 ( wich i think is correct)the funny part is that my playlist on the phone is correct all song are added in r...
got problem with added date for songs. after i installed spotify on new pc huge part of list is added seconds ago, some of songs back in 2010 ( wich i think is correct) the funny part is that ...
Casual Listener
1373 Views
4 replies
0 likes
I dont even have the "inbox" playlist...
I dont even have the "inbox" playlist...
122 Views
0 replies
0 likes
I have no idea what this button right between the Queue and Mute button does
I have no idea what this button right between the Queue and Mute button does
Casual Listener
890 Views
2 replies
0 likes
I just (finally) got a keyboard with proper media keys but Spotify seems to be breaking them.So long as Spotify isn't open, media keys work fine. Mute, open mail, etc. When I open Spotify, hotkeys initially work fine, including play. Once I hit play,...
I just (finally) got a keyboard with proper media keys but Spotify seems to be breaking them. So long as Spotify isn't open, media keys work fine. Mute, open mail, etc. When I open Spotify, hotkey...
Casual Listener
636 Views
1 replies
0 likes
New to Spotify, just got Premium. Need help converting, uploading, organizing 100's of Windows Media Player Playlists with 1000's of Tracks ripped from CDs and YouTube. My goal is to get my entire music collection working on Spotify with all my devic...
New to Spotify, just got Premium. Need help converting, uploading, organizing 100's of Windows Media Player Playlists with 1000's of Tracks ripped from CDs and YouTube. My goal is to get&n...
346 Views
0 replies
0 likes
I've had this issue for the past few days - where my Friends Activity sidebar does not refresh anymore. It shows what my friends listened to multiple days ago. What's weird is sometimes it shows one or two friends and their now playing, but that is p...
I've had this issue for the past few days - where my Friends Activity sidebar does not refresh anymore. It shows what my friends listened to multiple days ago. What's weird is sometimes it shows one ...
Regular
10020 Views
5 replies
5 likes
Hi all,I just recently added a folder as new source in local files. I saw the folder registered in the local files setting =Show songs from "C:\user\abcdefgblabla" ---that's my new folder. I chose =do not show songs from...= other folders in my compu...
Hi all, I just recently added a folder as new source in local files. I saw the folder registered in the local files setting =Show songs from "C:\user\abcdefgblabla" ---that's my new folder. I chose ...
464 Views
0 replies
0 likes
Hello, good day everyone. I need some help on adding the album art to the songs i synced from my pc (local files) Does anybody know how to? It has album art on my pc, but there's none on my phone. Thank you in advance :)))
Hello, good day everyone. I need some help on adding the album art to the songs i synced from my pc (local files) Does anybody know how to? It has album art on my pc, but there's none on my pho...
368 Views
0 replies
0 likes
What's the best way to indicate to Spotify that I don't like a song they've suggested in playlists such as Discover Weekly, so that it hopefully doesn't suggest as many songs like that in future? There's no simple like / dislike system, so the only w...
What's the best way to indicate to Spotify that I don't like a song they've suggested in playlists such as Discover Weekly, so that it hopefully doesn't suggest as many songs like that in future? The...
5188 Views
0 replies
60 likes
Under Playlists, I am not able to add a playlist to a playlist folder I created. When I drag a playlist onto the playlist folder a + sign appears but the playlist does not become part of the playlist folder. Please let me know what I can do different...
Under Playlists, I am not able to add a playlist to a playlist folder I created. When I drag a playlist onto the playlist folder a + sign appears but the playlist does not become part of the pl...
341 Views
0 replies
0 likes
how can i search an artist in myu own playlist if i have more than 150 songs, in andriod and ios it has an filter so why its not in desktop and web player? thanks!
how can i search an artist in myu own playlist if i have more than 150 songs, in andriod and ios it has an filter so why its not in desktop and web player? thanks!
Regular
7429 Views
3 replies
1 likes
The UWP app is performing much worse than the Windows desktop Win32 app. The lag is especially apparent when moving/resizing/maximizing the application window. Also, the UI seems slow and not enjoyable to use. I would like to see either substantial i...
The UWP app is performing much worse than the Windows desktop Win32 app. The lag is especially apparent when moving/resizing/maximizing the application window. Also, the UI seems slow and not enjoyab...
Casual Listener
1020 Views
2 replies
0 likes
Hello This one has bothered me a bit and I can't figure it out. Dumb question maybe, but how does the Top 10 list by an artist work? I mean how does the numbers work that are shown below the title of a song? One song with 323,699 clicks or whatever, ...
Hello This one has bothered me a bit and I can't figure it out. Dumb question maybe, but how does the Top 10 list by an artist work? I mean how does the numbers work that are shown below t...
Casual Listener
36487 Views
10 replies
5 likes
For some odd reason, Spotify keeps deleting my Local Files. Why. If you want people to come to Spotify, why delete their local files, over and over again? Spotify promised the ability to listen to music not on it, and yet it failed to deliver in my l...
For some odd reason, Spotify keeps deleting my Local Files. Why. If you want people to come to Spotify, why delete their local files, over and over again? Spotify promised the ability to listen to mu...
Regular
2695 Views
4 replies
0 likes
I stopped recieving email notificaitons of all types near the end of 2016. My account still has email notificaitons turned on and the correct email address on file. Did these get discontinued along with the notificaitons in the desktop app?
I stopped recieving email notificaitons of all types near the end of 2016. My account still has email notificaitons turned on and the correct email address on file. Did these get discontinued a...
Newbie
1020 Views
2 replies
1 likes
