Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
9669 Views
95 replies
43 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Regular
871 Views
12 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Casual Listener
2106 Views
34 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
HI So theres in-app notifications in the bottom left of the Web Player, along with my profile, settings and messages. However, in my desktop app (I'm using Windows 10) I can't seem to find it? I have messages next to my profile (top right) , but no n...
HI So theres in-app notifications in the bottom left of the Web Player, along with my profile, settings and messages. However, in my desktop app (I'm using Windows 10) I can't...
Newbie
43301 Views
19 replies
7 likes
I just updated to 1.0.52.725.g943b26a8 (Win 10) and now I'm not able to sort the songs from my "Artists" in "Your Music" by clicking on the header rows "SONG" or "ALBUM".
I just updated to 1.0.52.725.g943b26a8 (Win 10) and now I'm not able to sort the songs from my "Artists" in "Your Music" by clicking on the header rows "SONG" or "ALBUM".
Casual Listener
1554 Views
3 replies
12 likes
On the PC, when I open spotify premium I always see my Amazon Echo devices listed under the "Devices" menu...but most of the time my Sonos devices don't show up. Nothing I do on the desktop fixes this (even opening the Sonos app and playing Spotify s...
On the PC, when I open spotify premium I always see my Amazon Echo devices listed under the "Devices" menu...but most of the time my Sonos devices don't show up. Nothing I do on the desktop fixes thi...
Casual Listener
3440 Views
9 replies
2 likes
So I created a new cover for a playlist with 31 followers, but after I upload it and restart the client, the old artwork is back. What's going on?
So I created a new cover for a playlist with 31 followers, but after I upload it and restart the client, the old artwork is back. What's going on?
607 Views
0 replies
0 likes
I have a Spotify family premium account, but i cannot download any songs from my windows 10 app on my computer, why is that? the option is never there!I took a screenshot and attached it
I have a Spotify family premium account, but i cannot download any songs from my windows 10 app on my computer, why is that? the option is never there! I took a screenshot and attached it
Spotify Star
1082 Views
1 replies
0 likes
Hi all have sonos and use Spotify, seems related artist function has gone following an update, anyone got any ideas?
Hi all have sonos and use Spotify, seems related artist function has gone following an update, anyone got any ideas?
Casual Listener
634 Views
2 replies
1 likes
Hello, my Spotify (opens with windows start) stopps after some tracks and starts again randomly later again. Internet connection seems fine and it also appears with downloaded playlists.I allready made a "clear reinstall" nothing changed, i really ne...
Hello, my Spotify (opens with windows start) stopps after some tracks and starts again randomly later again. Internet connection seems fine and it also appears with downloaded playlists. I ...
307 Views
0 replies
0 likes
Hi everyoneSo since yesterday I've run into a problem which I never had before. My Desktop App doesn't show my Playlist anymore and I also can't find it when I search for it. I've checked in the Web player and there my Playlist is still available. Is...
Hi everyone So since yesterday I've run into a problem which I never had before. My Desktop App doesn't show my Playlist anymore and I also can't find it when I search for it. I've checked in the We...
Casual Listener
831 Views
1 replies
0 likes
I can play certain songs on my Andriod phone, but they will not play on my PC. Any ideas whats wrong?
I can play certain songs on my Andriod phone, but they will not play on my PC. Any ideas whats wrong?
Casual Listener
23080 Views
9 replies
0 likes
Hi!I hope someone can help me, because I have no idea what to do ... For the last couple of weeks Iv noticed that Spotify keeps changing the playlist I start to listen to.I'll choose a playlist, and it'll play one song ... then it switches to another...
Hi! I hope someone can help me, because I have no idea what to do ... For the last couple of weeks Iv noticed that Spotify keeps changing the playlist I start to listen to. I'll choose a p...
Casual Listener
153469 Views
13 replies
9 likes
On one of my computer, I am no more able to listen to spotify. Whichever the song selected, I am getting the message (I have the french installation, therefore the translation may not be 100% correct). "This song is not available, If you have it on y...
On one of my computer, I am no more able to listen to spotify. Whichever the song selected, I am getting the message (I have the french installation, therefore the translation may not be 100% correct...
379 Views
0 replies
0 likes
Hello, I'm from Czechia, currently am in Germany for three weeks and I have a modem with cellular data. I forgot to download my library, so I wanted to download it over cellular data, but it says it's waiting for a connection while it plays music jus...
Hello, I'm from Czechia, currently am in Germany for three weeks and I have a modem with cellular data. I forgot to download my library, so I wanted to download it over cellular data, but it says it'...
348 Views
0 replies
0 likes
The Spotify Desktop Overlay has an Volume Control but it is controlling the WindowsSounds. Is it possible to change that the Volume Control will change the Spotify Volume not the Speaker Volume? It would be also cool if I use my media shortcuts for v...
The Spotify Desktop Overlay has an Volume Control but it is controlling the Windows Sounds. Is it possible to change that the Volume Control will change the Spotify Volume not the Speaker Volume? &...
2275 Views
0 replies
0 likes
Hi all, Wondering if anyone else is seeing the same issues. Setup: Spotify on Windows 10 (Insider build. Currently creators update, but has been this way for months). Spotify has gone through many updates while this issue has persisted.I'm on a SP4, ...
Hi all, Wondering if anyone else is seeing the same issues. Setup: Spotify on Windows 10 (Insider build. Currently creators update, but has been this way for months). &...
483 Views
0 replies
0 likes
So I don't know what exactly happened but my Spotify on Windows keeps on playin Sean Paul! no matter what I do the next song is always Sean Paul and it only happens in my laptop not on my phone please help
So I don't know what exactly happened but my Spotify on Windows keeps on playin Sean Paul! no matter what I do the next song is always Sean Paul and it only happens in my laptop not on my phone pleas...
376 Views
0 replies
0 likes
Hi! After several hours trying to know why one of my files did not show the cover art on Spotify I found out that it was because of the file name including apostrophe. Please see video of the issue on YouTube:https://youtu.be/M3y6OE-RRcM STEPS TO REP...
Hi! After several hours trying to know why one of my files did not show the cover art on Spotify I found out that it was because of the file name including apostrophe. Please see video of th...
821 Views
0 replies
2 likes
My Windowws 10 desktop version of spotify will randomly stop or start playing music. It's frustrating. I found a thread here that said to uninstall and reinstall the app. I'm writing this post coming off a fresh install and...it's still happening. Ha...
My Windowws 10 desktop version of spotify will randomly stop or start playing music. It's frustrating. I found a thread here that said to uninstall and reinstall the app. I'm writing this post coming...
357 Views
0 replies
0 likes
Is this normal? There are several folders with names of two letters or a number and a letter and are empty, I am almost sure that are connected to Spotify.
Is this normal? There are several folders with names of two letters or a number and a letter and are empty, I am almost sure that are connected to Spotify.
368 Views
0 replies
0 likes
Hello, As premium spotify user I encounter the issue described above: when adding mp3 files which are stored on my NAS server (appr. 2.700 files), spotify always crashes after a couple of minutes. I recently updated to windows 10 but this could be a ...
Hello, As premium spotify user I encounter the issue described above: when adding mp3 files which are stored on my NAS server (appr. 2.700 files), spotify always crashes after a couple of mi...
Music Fan
2672 Views
4 replies
5 likes
Hi!, I just bought a new cpu with Windows 10 and installed the Spotify app with no issue. When i went to login in however, an error screen appears saying: "A firewall may be blocking Spotify. Please update your firewall to allow Spotify. Additionally...
Hi!, I just bought a new cpu with Windows 10 and installed the Spotify app with no issue. When i went to login in however, an error screen appears saying: "A firewall may be blocking Spotify. Please ...
Newbie
16240 Views
1 replies
6 likes
