Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • ipanasenko
  • Newbie
  • 46298 Views
  • 77 replies
  • 26 likes
  • 46298 Views
  • 77 replies
  • 26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • cour10e22
  • Regular
  • 72895 Views
  • 268 replies
  • 21 likes
  • 72895 Views
  • 268 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5118 Views
  • 1 replies
  • 6 likes
  • 5118 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145178 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145178 Views
  • 0 replies
  • 26 likes

Delayed start with W Desktop App

Hello, I use the Desktop App (StoreVersion but same with old client).When i Start der App i have a delayed over 10 minutes, bevor i have th GUI.I have monitored the app simply, and before the GUI starts the App get 1,7 GB!!!!!! Data from Network (see...

  • Casual Listener
  • Hello,   I use the Desktop App (StoreVersion but same with old client). When i Start der App i have a delayed over 10 minutes, bevor i have th GUI. I have monitored the app simply, and befor...
  • 336 Views
  • 0 replies
  • 0 likes
  • Windows
  • 336 Views
  • 0 replies
  • 0 likes

rr

d no problem getting songs downloaded for offline on

  • Newbie
  • d no problem getting songs downloaded for offline on
  • itu_
  • Community Legend
  • 328 Views
  • 1 replies
  • 0 likes
  • Windows
  • 328 Views
  • 1 replies
  • 0 likes

Importing local files to PC Desktop Client

Hi, The last few months I;ve been unable to import my local files into spotify from my NAS. The import starts then slows down after about 100 files then the cpu and memory usage of Spotify starts to climb to a point where my pc locks up. Even tried c...

  • Regular
  • Hi, The last few months I;ve been unable to import my local files into spotify from my NAS.   The import starts then slows down after about 100 files then the cpu and memory usage of Spotify s...
  • Geisthiro
  • Regular
  • 310 Views
  • 1 replies
  • 0 likes
  • Windows
  • 310 Views
  • 1 replies
  • 0 likes

Importing Local Files

Premium Member here This is the single most frustrating part of Spotify. It is too difficult compared to iTunes or even Windows Media Player, which is the worst player in my opinion. Still both of those allow for easier importing of files into their ...

  • Regular
  • ...re in the correct format, but when I link to the Users>Public Music>Folder Name location, they don't show up. No matter what I do including trying to logout/login, it shows nothing.   T...
  • curraj
  • Casual Listener
  • 876 Views
  • 3 replies
  • 0 likes
  • Windows
  • 876 Views
  • 3 replies
  • 0 likes

friend list vanishes - desktop version

My issue is this, no matter if I contact spotify cares on FB or not every time the desktop version updats I lose my friends list, according to what was told to me it has something to do with my one account I am blocked from on FB that is causing the ...

  • Regular
  • My issue is this, no matter if I contact spotify cares on FB or not every time the desktop version updats I lose my friends list, according to what was told to me it has something to do with my one a...
  • 253 Views
  • 0 replies
  • 0 likes
  • Windows
  • 253 Views
  • 0 replies
  • 0 likes

Change language settings

I have a problem with the language settings after I change and restart no change appear and keep return to the default setting. I have tried both the classic desktop - and Windows Store version, and it's the same pattern.

  • Newbie
  • I have a problem with the language settings after I change and restart no change appear and keep return to the default setting. I have tried both the classic desktop - and Windows Store version, and ...
  • 360 Views
  • 0 replies
  • 0 likes
  • Windows
  • 360 Views
  • 0 replies
  • 0 likes

How to "open containing folder"

The title pretty much states the issue. To make my problem easier to follow, I'll write it out in the steps that it happened in and what I've done.1. Many years ago, I had spotify on a desktop. I had downloaded a LOT of music onto it and had most of ...

  • Casual Listener
  • The title pretty much states the issue. To make my problem easier to follow, I'll write it out in the steps that it happened in and what I've done. 1. Many years ago, I had spotify on a desktop. I h...
  • 676 Views
  • 0 replies
  • 1 likes
  • Windows
  • 676 Views
  • 0 replies
  • 1 likes

Trouble downloading Spotify to my Vaio.

I have re-downloaded Spotify to my desktop however, when I go to open to Application I am greeted by a pop up saying Spotify is already running but not responding. How am I able to get around this problem? Thanks in advance

  • Casual Listener
  • I have re-downloaded Spotify to my desktop however, when I go to open to Application I am greeted by a pop up saying Spotify is already running but not responding. How am I able to get around this pr...
  • danielhtmurphy
  • Casual Listener
  • 593 Views
  • 2 replies
  • 0 likes
  • Windows
  • 593 Views
  • 2 replies
  • 0 likes

spotify wont open

yes i have spotify on my computer and up until recently has been working well but lately it just wont open and click on it i do run as admin and nothing happens i have tried uninstalling and reinstalling i have turned off antivirus and still nothing ...

  • Newbie
  • yes i have spotify on my computer and up until recently has been working well but lately it just wont open and click on it i do run as admin and nothing happens i have tried uninstalling and reinstal...
  • 359 Views
  • 0 replies
  • 0 likes
  • Windows
  • 359 Views
  • 0 replies
  • 0 likes

Superuser Contribution Song is not avaible

When I play on the pc a playlist, it always comes back, that the current title can not be played. I go back a track and again, the track can be played at once. how can that be

  • Casual Listener
  • When I play on the pc a playlist, it always comes back, that the current title can not be played. I go back a track and again, the track can be played at once. how can that be
  • tommY1213
  • Casual Listener
  • 470 Views
  • 2 replies
  • 0 likes
  • Windows
  • 470 Views
  • 2 replies
  • 0 likes

Windows 10 problem

Hello,since I updates my laptop with the creators update in spring the Spotify Program for Windows doesn't work for me anymore. It mostly freezes my laptop, so even the mouse cant move anymore. After many clean-installs, driver-checks and so on I tri...

  • Casual Listener
  • Hello, since I updates my laptop with the creators update in spring the Spotify Program for Windows doesn't work for me anymore. It mostly freezes my laptop, so even the mouse cant move anymore...
  • 312 Views
  • 0 replies
  • 0 likes
  • Windows
  • 312 Views
  • 0 replies
  • 0 likes

Spotify keeps freezing up Windows!

Everytime I open Spotify on my Windows 10, it tries to load, then freezes up my whole computer, even my mouse. Ctrl+Alt+Delete doesn't work so I have to do a hard restart. I've tried installing/uninstalling Flash, Enabling/Unenabling firewalls but th...

  • Newbie
  • Everytime I open Spotify on my Windows 10, it tries to load, then freezes up my whole computer, even my mouse. Ctrl+Alt+Delete doesn't work so I have to do a hard restart. I've tried installing/...
  • Sebasty
  • Community Legend
  • 822 Views
  • 1 replies
  • 0 likes
  • Windows
  • 822 Views
  • 1 replies
  • 0 likes

Spotify won't maximize properly on my second monitor

Attached is what happens when I try to maximize Spotify on my second monitor. I'm able to maximize it on my primary monitor which is 3200x1800. My secondary monitor is 2560x1440 but won't maximize properly at that or any other resolution. My OS is Wi...

  • Casual Listener
  • Attached is what happens when I try to maximize Spotify on my second monitor. I'm able to maximize it on my primary monitor which is 3200x1800. My secondary monitor is 2560x1440 but won't maximize pr...
  • 1145 Views
  • 0 replies
  • 1 likes
  • Windows
  • 1145 Views
  • 0 replies
  • 1 likes

Solved!! [Windows 10] Randomly stops playing

Brief description of the issue: Spotify client just stopping after around 20 or 30 songs.Steps to reproduce the issue:Start a radio (doesn't matter which)Let it play through 20 to 30 songsWhat steps you’ve tried already:Reinstalled SpotifyInstalled K...

WX9YgOAqSIybWE3h-n7xyg QTz4DNA1T8OIGbiYQjMDUA
  • Casual Listener
  • Brief description of the issue: Spotify client just stopping after around 20 or 30 songs. Steps to reproduce the issue: Start a radio (doesn't matter which) Let it play through 20 to 30 song...
  • halitalf
  • Casual Listener
  • 10227 Views
  • 2 replies
  • 0 likes
  • Windows
  • 10227 Views
  • 2 replies
  • 0 likes

Collaboration Question

I'm new to this, so please bear with me. But from the forums, help, and community, I cannot find the correct answer to this. If I make a playlist collaborative, can it be limited to a single friend, or is this across all friends or whoever follows? I...

  • Regular
  • I'm new to this, so please bear with me. But from the forums, help, and community, I cannot find the correct answer to this.   If I make a playlist collaborative, can it be limited to a single...
  • Bittencourt
  • Spotify Star
  • 1626 Views
  • 5 replies
  • 0 likes
  • Windows
  • 1626 Views
  • 5 replies
  • 0 likes

Local Files

Local file settings need 2 changes: 1) We need the ability to manually delete them because it doesn't do this even if we delete the songs from the local file 2) If we update the title/artist/album, it does not update in the local list once it has bee...

  • Regular
  • Local file settings need 2 changes:   1) We need the ability to manually delete them because it doesn't do this even if we delete the songs from the local file   2) If we update the tit...
  • 303 Views
  • 0 replies
  • 2 likes
  • Windows
  • 303 Views
  • 0 replies
  • 2 likes

Windows Desktop Player - Hangs on Startup and Not Starting

Hi - over the past weeks (since recent desktop player updates) I've been having problems where the Spotify Windows hangs on startup and will not start. I've tried the solutions suggested elsewhere but the problem just returns after a short time. I co...

  • Regular
  • Hi - over the past weeks (since recent desktop player updates) I've been having problems where the Spotify Windows hangs on startup and will not start. I've tried the solutions suggested elsewhere bu...
  • k-wa
  • Newbie
  • 1820 Views
  • 7 replies
  • 0 likes
  • Windows
  • 1820 Views
  • 7 replies
  • 0 likes

Spotify can't connect to the Internet

Hello everyone, i have this small issue with spotify since yesterday. On my Desktop App spotify says i can't connect to the Internet.All other Internet functions are working just fine.This is what i tried so far:Reinstall Spotify,Restart Computer,Res...

  • Newbie
  • Hello everyone,   i have this small issue with spotify since yesterday.   On my Desktop App spotify says i can't connect to the Internet. All other Internet functions are working just ...
  • 500 Views
  • 0 replies
  • 0 likes
  • Windows
  • 500 Views
  • 0 replies
  • 0 likes

Download Song from Spotify Premium

Is there any way you can download songs with Spotify Premium? As a musician I would be very good to have the possibility, because I could transcribe complete songs and solos with the superior sound quality that has Spotify Premium.

  • Newbie
  • Is there any way you can download songs with Spotify Premium? As a musician I would be very good to have the possibility, because I could transcribe complete songs and solos with the superior sound q...
  • gryffyn
  • Roadie
  • 671 Views
  • 1 replies
  • 1 likes
  • Windows
  • 671 Views
  • 1 replies
  • 1 likes

is there a way to upload my music to playlist and then removing from my local files?

Well, i have a youtube channel where i would like to upload the musics to the spotify, the thing is that i have to get this music stored on my computer or it will disappear. isn't there a way to keep music on my spotify playlist after i deleted them ...

  • Casual Listener
  • Well, i have a youtube channel where i would like to upload the musics to the spotify, the thing is that i have to get this music stored on my computer or it will disappear. isn't there a way to keep...
  • MattSuda
  • Spotify Star
  • 930 Views
  • 3 replies
  • 0 likes
  • Windows
  • 930 Views
  • 3 replies
  • 0 likes