Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Error code 12 Windows 10

Error code 12 Windows 10

When I opened Spotify today it tried to install an updated version automatically but I received error code 12: "the computer has not enough free memory and disk space." My current memory usage is 39% and I have over 60GB of free space on my hard drive. I can't use the previous version because of the automatic update feature when I start Spotify. I tried uninstalling and reinstalling but I receive the same error message. What can I do?

Reply
1 Reply

After uninstalling remove the folders C:\User\<User>\AppData\Local\Spotify and C:\User\<User>\AppData\Roaming\Spotify and try again.
Does this help anything?

Suggested posts

Did you find this article helpful?