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Spotify randomly maxes out volume

Spotify randomly maxes out volume

Every time I change song the volume maxes out including my downloaded songs and also whenever I startup the app.
Tried clearing cache, reinstalling, logging out and back in, and messing with the volume normalizer.
Spotify for Windows (64 bit)
1.2.47.364.gf06e5cee
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Top Answer
Vasil
Moderator

Hey folks!

 

Thank you for reporting this.

Try removing your app's cached data. If this doesn't help out - see if performing a complete clean reinstall of the app would make a difference. 

In case it doesn't, let us know the following details:

  • The device this is occurring on
  • Its OS version
  • Your Spotify app version

Many thanks! We'll be on the lookout for your reply 🙂

77 Replies

Same problem here (Windows 10) - it doesn't happen on every song change, but I particularly notice it if I haven't played anything for a bit (an hour or so) then come back and press play - it plays at full blast, even if the volume is muted.

 

Given that some may be used to playing Spotify at a lower volume and have their PC sound set up for that, there's scope for hearing damage here. This is a massive bug in the latest version - you need to fix this, and fast.

I have to stop using spotify now because of the ringing in my ears this bug has caused me. Thanks, spotify!

The only current fix to this bug right now is to revert back to an older version. It works until the second or third time you open the app because then it auto updates...

 

This is why there should be an option in settings to turn off auto update, in case some users experience issues with the newest update.

it's annoying that there was an update yesterday but the update didn't fix the bug!

i am also having this issue, and it is persistent.

i am on windows 11, using a laptop.

Spotify for Windows (64 bit)
spotify version: 1.2.47.366.g0d3bd570

C'mon Spotify.... it can't take that long to fix this!

Try reinstalling. For me (Win10 with USB DAC) the new version 1.2.47.366 in the Windows Store seems to have fixed the issue. Will report back if it turns out it didn't.

 

Check your version via the three dots button in top left > Help > About Spotify. 

yes!  I just closed it completely and reopened and I think it's fixed!!!

 

the only bad change still is that when you switched to video before, it would continue to play videos for the next songs (when available) but this version has stopped doing that (why Spotify - there should be an option on the Desktop to "always play video when available")

where do you founded the older version? and which version are u using?

Mine is fixed now too, I installed the desktop app again (without Microsoft store) and have no more problems!

I installed the below version: 

 

Spotify for Windows (64 bit)
1.2.47.366.g0d3bd570

 

from Microsoft Store and it did fix the max volume issue.

 

The direct download from Spotify website however is still showing the problematic version 1.2.47.364.gf06e5cee for me. Best to avoid that one until Spotify pushed ver 1.2.47.366 to its direct download link.

 

Spotify for Windows (64 bit)
1.2.48.405.gf2c48e6f

 

An error with the same symptom occurred in this version.

Same problem for me. I got verison

Spotify for Windows (64 bit)
1.2.48.405.gf2c48e6f

Yep, the volume problem came back with version 1.2.48.405.gf2c48e6f 

 

I've downgraded back to 1.2.47.366.g0d3bd570 and no more volume issue.

 

 

Thanks for confirming folks! I've forwarded the info to the relevant team.

 

Cheers 🤘

YordanModerator
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When using the Spotify application on my pc (Windows 10), I'll occasionally pause the music, minimize Spotify and walk away/do something else for an hour+. When I get back, I go to resume my music and suddenly it's playing at maximum volume when I had left it pretty low.

Just want to know if this is just a me issue, or if this is known (couldn't personally find a post about it) and if there is a fix for it. Thanks!

It is tied to the same issue everyone else here is facing and is hoping gets fixed within next patch.
Turning PC on, switching between listening devices and leaving the PC idle(for some weird reason, when screen goes into power saving mode) trigger this bug. 

None of the reccomended fixes help this, since the volume can get crazy high sometimes, I would suggest using the web version or make sure to mute/pause and adjust the volume before it blasts your ears.

A mi me pasa lo mismo, al principio creí que alguien más estaba jugando desde mi otro dispositivo donde tengo la misma cuenta pero resulta que no, y me pasa demasiado seguido y solo cuando estoy escuchando música desde PC Windows 

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